Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jan 25, 2016
I HAVE GOT A AUTO AIRBAG SETTLEMENT LETTER
Incident date: Mar 17, 2017
I GOT A RECALL ON THE AIR BAS BUT THE ENGINE WENT UP FIRST COUPLE WEEKS I HAD IT
Incident date: Mar 17, 2017
I GOT A RECALL ON THE AIR BAS BUT THE ENGINE WENT UP FIRST COUPLE WEEKS I HAD IT
Incident date: Sep 8, 2017
I WENT FOR AN OIL CHANGE AND FOUND OUT THAT THE FRAME THAT HOLDS THE ENGINE IN PLACE WAS COMPLETELY ROTTED OUT AND THAT MY ENGINE COULD FALL OUT AT ANY GIVEN TIME. ALSO, BECAUSE OF THE ROT, THE ROD THAT SHOULD BE ATTACHED TO THE STEERING WAS NOT ATTACHED BECAUSE THE BOLTS HAD NOTHING TO ADHERE TO. THIS COULD HAVE RESULTED IN ME DRIVING WITH MY DAUGHTER AND LOSING MY STEERING AND POSSIBLY GETTIN... Read more
Incident date: Sep 8, 2017
I WENT FOR AN OIL CHANGE AND FOUND OUT THAT THE FRAME THAT HOLDS THE ENGINE IN PLACE WAS COMPLETELY ROTTED OUT AND THAT MY ENGINE COULD FALL OUT AT ANY GIVEN TIME. ALSO, BECAUSE OF THE ROT, THE ROD THAT SHOULD BE ATTACHED TO THE STEERING WAS NOT ATTACHED BECAUSE THE BOLTS HAD NOTHING TO ADHERE TO. THIS COULD HAVE RESULTED IN ME DRIVING WITH MY DAUGHTER AND LOSING MY STEERING AND POSSIBLY GETTIN... Read more
Incident date: Sep 8, 2017
I WENT FOR AN OIL CHANGE AND FOUND OUT THAT THE FRAME THAT HOLDS THE ENGINE IN PLACE WAS COMPLETELY ROTTED OUT AND THAT MY ENGINE COULD FALL OUT AT ANY GIVEN TIME. ALSO, BECAUSE OF THE ROT, THE ROD THAT SHOULD BE ATTACHED TO THE STEERING WAS NOT ATTACHED BECAUSE THE BOLTS HAD NOTHING TO ADHERE TO. THIS COULD HAVE RESULTED IN ME DRIVING WITH MY DAUGHTER AND LOSING MY STEERING AND POSSIBLY GETTIN... Read more
Incident date: Aug 7, 2017
TAKATA RECALL I RECEIVED NOTICE OF THE RECALL. I CALLED A MAZDA DEALERSHIP TO SCHEDULE THE REPLACEMENT OF THE TAKATA AIRBAG. I WAS TOLD I HAD TO WAIT UNTIL I RECEIVE A SECOND NOTICE.
Incident date: Sep 9, 2017
THE SECURITY ALARM FEATURE BECOMES ACTIVATED AND WILL NOT DEACTIVATE WITH EITHER THE KEY FOB, THE IGNITION KEY, DISCONNECTING THE BATTERY, OR PULLING THE INTERNAL IGNITION/ALARM FUSE. THIS PREVENTS THE CAR FROM BEING STARTED AND DRIVEN FOR INDETERMINATE PERIODS OF TIME. THIS HAPPENS AFTER THE VEHICLE IS STATIONARY, AND ALL THE DOORS ARE LOCKED, NO MATTER BY WHAT METHOD. THE MOST RECENT OCCURRENCE ... Read more
Incident date: Jun 11, 2017
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH WHEN ALL OF THE SUDDEN I NOTICED MY AIRBAG LIGHT BEGAN BLINKING WHILE IN MOTION. I DID NOT BRAKE EXCESSIVELY AND I DID NOT HIT ANYTHING OR SWERVE. IT JIST RANDOMLY LIT UP OUT OF THE BLUE. THEN I NOTICED MY PASSENGER AIRBAG SIGN WAS OFF. I CALLED THE MAZDA DEALER AND THEY QUOTED ME $160 JIST TO DIAGNOSE THE LIGHT. I TOLD THEM I GOT A POSTCARD ABO... Read more
Incident date: Sep 8, 2017
REARVIEW CAMERA- HAS NOT CONSISTENTLY WORKED FOR TWO YEARS - I GET EITHER A BLACK SCREEN WITH THE STANDARD BACKUP WARNING, A FLICKERING/ROLLING SCREEN, NO CHANGE FROM HAVING IT IN DRIVE/PARK OR IT WORKS. THE FLICKERING SCREEN DOES SEEMS TO HAPPEN MORE ON DAMP/WET DAYS, BUT CAN HAPPEN ANYTIME. HAVING LIMITED NECK MOVEMENT, THIS DEVICE IS ESSENTIAL. WHEN TAKEN TO DEALER, SEEMS TO WORK, SHOWED THE... Read more
Incident date: May 15, 2016
TAKATA RECALL. THE AIR BAG LIGHT IS ON CONSTANTLY IN THE CAR AND THE AREA ABOVE THE AIRBAG IN THE DASH IS OPENING UP AND PULLING AWAY FROM THE DASH WHILE STATIONARY.
Incident date: Feb 23, 2017
RECEIVED INITIAL RECALL NOTICE (0717A) OF THE POTENTIALLY FATAL TAKATA AIRBAG IN FEBRUARY 2017 AND INSTRUCTED NOT TO LET ANYONE RIDE IN THE PASSENGER SIDE OF THE CAR, AND WAS TOLD AIRBAG REPLACEMENT PARTS WERE NOT AVAILABLE. IT IS NOW SEPTEMBER, 2017 - OVER 6 MONTHS LATER - THE AIRBAG REPLACEMENT PARTS ARE STILL NOT AVAILABLE, WE ARE STILL HAVING TO USE A POTENTIALLY DEADLY DEFECTIVE AUTOMOBILE B... Read more
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM MAZDA (49811 WILKINSON BLVD, GASTONIA, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR SOUTH... Read more
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM MAZDA (49811 WILKINSON BLVD, GASTONIA, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR SOUTH... Read more
Incident date: Aug 13, 2017
WHEN BRAKING THE BRAKES ARE EITHER HARD AND DO NOT WORK OR BRAKES ARE SPONGY, WILL SLOW VEHICLE, BUT WILL NOT GIVE YOU CONFIDENCE THAT THEY WILL STOP THE VEHICLE LIKE THEY SHOULD. WHEN BRAKING AT TIMES YOU CAN HEAR A HISSING, MAYBE ALL THE TIME, BUT WHEN THINGS ARE HAPPENING YOU AREN'T LISTENING FOR A HISSING SOUND. ALSO, WHEN THE VEHICLE IS STATIONARY AND IN PARK IF YOU REALLY PUT YOU FOOT TO T... Read more
Incident date: Jun 1, 2017
AT LIGHT AND CHECK ENGINE LIGHT COME ON. WHILE DRIVING ON FREEWAY HARD SHIFTS AUTOMATICALLY FROM 5TH GEAR DOWN TO A HARSH 3RD GEAR. CANNOT GET AT LIGHT TO SHUT OFF, REPLACED SOLINOIDS, TCM, PCM AND STILL CANNOT LOCATE THE ISSUE. CAR WILL NOT GO PAST 3RD GEAR. CAR IS STILL UNDER 80K MILES.
Incident date: Jun 1, 2017
AT LIGHT AND CHECK ENGINE LIGHT COME ON. WHILE DRIVING ON FREEWAY HARD SHIFTS AUTOMATICALLY FROM 5TH GEAR DOWN TO A HARSH 3RD GEAR. CANNOT GET AT LIGHT TO SHUT OFF, REPLACED SOLINOIDS, TCM, PCM AND STILL CANNOT LOCATE THE ISSUE. CAR WILL NOT GO PAST 3RD GEAR. CAR IS STILL UNDER 80K MILES.
Incident date: Jun 1, 2017
AT LIGHT AND CHECK ENGINE LIGHT COME ON. WHILE DRIVING ON FREEWAY HARD SHIFTS AUTOMATICALLY FROM 5TH GEAR DOWN TO A HARSH 3RD GEAR. CANNOT GET AT LIGHT TO SHUT OFF, REPLACED SOLINOIDS, TCM, PCM AND STILL CANNOT LOCATE THE ISSUE. CAR WILL NOT GO PAST 3RD GEAR. CAR IS STILL UNDER 80K MILES.
Incident date: Sep 1, 2017
DAYTIME RUNNING LIGHTS ON THE DRIVERS SIDE IS VERY DIM AND NEEDS REPLACING. WHEN REPLACEMENT COST APPROACH $1500, I GET VERY UPSET. THIS COULD HAPPEN AGAIN WHEN NOT UNDER WARRANTY. SHOULD BE A RECALL AS MANY OTHERS HAVE THIS PROBLEM.
Incident date: Aug 29, 2017
LED DAYTIME RUNNING LIGHTS BURN OUT AND MAZDA CHARGES $1,200 EACH TIME FOR AN ENTIRE HEADLIGHT LENS REPLACEMENT. THIS IS THE SECOND TIME - FIRST TIME WAS COVERED UNDER WARRANTY.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Sep 7, 2017
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2007 MAZDA B304 SERIES TRUCK. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (ROGER BEASLEY MAZDA OF GEORGETOWN (7551 N INTERSTATE HWY 35, GEORGETOWN, TX 78626) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR, AND THAT THEY DID NOT ... Read more
Incident date: Jun 12, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ANTELOPE VALLEY MAZDA, 1015 SUTO MALL DRIVE, LANCASTER, CA 93534) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE N... Read more
Incident date: Aug 31, 2017
WHILE DRIVING THE CAR WENT INTO A COMPLETE STALL. IT CONTINUED TO ROLL AND THE CHECK CHECK ENGINE LINE, TIRE PRESSURE, POWER STEERING LIGHT, TRACTION CONTROL, KEY NOT PRESENT. THE CAR DIDN'T START RIGHT BACK UP. THE KEY HAD TO BE PUT TO THE START BUTTON BEFORE THE CAR RESTARTED. WE IMMEDIATELY PULLED OFF THE ROAD AND PARKED. WE LEFT THE VEHICLE AND 2 HOURS LATER WE RESTARTED THE CAR TO DETERM... Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLAISE ALEXANDER MAZDA OF STATE COLLEGE, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE.... Read more
Incident date: Aug 22, 2017
TL* THE CONTACT OWNED A 2008 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 70 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYE... Read more
Crash
Incident date: Sep 5, 2017
I WAS DRIVING AT APPROXIMATELY 60 MPH WHEN MY SUNROOF EXPLODED. THERE WERE NO OTHER CARS AROUND ME THAT COULD HAVE THROWN A ROCK MY WAY. IT JUST SOUNDED LIKE SOMETHING LANDED ON THE TOP OF MY CAR AND THEN I SAW GLASS FLYING OFF MY CAR FROM REARVIEW MIRROR WHEN I REALIZED IT WAS MY SUNROOF!! SCARY AS HECK!!
Incident date: Sep 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION BEFORE MARCH OF 2017. THE DEALER (FERMAN MAZDA OF BRANDON, 9809 E ADAMO DR, TAMPA, FL, 33619) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. TH... Read more
Incident date: Sep 5, 2017
WE WERE NOTIFIED OF A SAFETY RECALL IN AUGUST 2016 AT THE TIME THEY INFORMED US A FIX WAS UNAVAILABLE AND WE WOULD BE NOTIFIED WHEN ONE WAS AVAILABLE. THE RECALL INCLUDES THE POSSIBLE LOSE OF STEERING DURING OPERATION. DO DATE, SEPTEMBER 6, 2017 NO INFORMATION HAS BEEN RECEIVED REGARDING PARTS, A FIX OR A SOLUTION TO THIS DANGEROUS DEVELOPMENT.
Incident date: Sep 5, 2017
WE WERE NOTIFIED OF A SAFETY RECALL IN AUGUST 2016 AT THE TIME THEY INFORMED US A FIX WAS UNAVAILABLE AND WE WOULD BE NOTIFIED WHEN ONE WAS AVAILABLE. THE RECALL INCLUDES THE POSSIBLE LOSE OF STEERING DURING OPERATION. DO DATE, SEPTEMBER 6, 2017 NO INFORMATION HAS BEEN RECEIVED REGARDING PARTS, A FIX OR A SOLUTION TO THIS DANGEROUS DEVELOPMENT.
Incident date: Jul 24, 2017
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO... Read more
Incident date: Jul 24, 2017
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE FRONTAL AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS KNOCKED UNCONSCIOUS BY THE IMPACT AND STRUCK A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING TO THE HEAD, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT INSPEC... Read more
Crash
1 injured
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS PRESENT COMING FROM THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Incident date: Oct 12, 2016
EMERGENCY BRAKE FAILED. CAR PARKED IN DRIVEWAY, IN GEAR AND E. BRAKE ENGAGED. CAR WAS LOCATED IN THE MIDDLE OF THE STREET 20. MINS LATER. DEALERSHIP CHARGED TO REPLACE BREAKS AND SAME SYMPTOMS SHOWING UP AGAIN. CAR LESS THAN 60K MI. THIS IS MANUALLY ENGAGED BREAKS NOT AUTOMATIC.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Sep 5, 2017
Incident date: Sep 5, 2017
TAKATA RECALL. I WENT TO RON TONKIN MAZDA IN PORTLAND OR TO GET THE RECALL PERFORMED AND WAS TOLD THE PART NUMBER FOR THE REPLACEMENT AIR BAG DOES NOT EXIST.
Incident date: Aug 21, 2017
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED IN EXCESS OF 75 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO NEUTRAL AND SHUTTING OFF THE ENGINE. THE CONTACT WAITED A FEW MINUTES AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER SILL-TERHAR MAZDA (LOCATED AT 1551 US-287, BROOMFIEL... Read more
Incident date: Aug 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (ANDERSON MAZDA OF LINCOLN, 3201 YANKEE HILL RD, LINCOLN, NE, 68516) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE PARTS W... Read more
Incident date: Oct 19, 2015
TL* THE CONTACT OWNS A 1997 MAZDA 626. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V674000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIVE STAR MAZDA AT (478) 841-9275 (LOCATED AT 3068 RIVERSIDE DR, MACON, GA 31210) AND WAS INFORMED... Read more
Incident date: Sep 2, 2016
CAR DOES NOT TURN OFF AFTER PUSHING START/STOP BUTTON. ENGINES TURNS OFF BUT BATTERY, RADIO ETC STAYS ON. GEAR IS ON PARK AND E BRAKE IS UP. READ OTHER FORUMS WHERE MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE. AN IMMEDIATE FIX IS TO JIGGLE THE GEAR AND THEN PUSH THE BUTTON AGAIN. THE GEAR SEEMS TO BE LOOSE OR THE IGNITION SWITCH UNIT IS FAULTY ACCORDING TO RESEARCH ONLINE. CAR IS PARKED AND SEEM... Read more
Incident date: May 26, 2017
TAKATA RECALL I HAVE BEEN GETTING LETTERS FOR MONTHS THAT MY VEHICLE IS NOT SAFE BUT THAT THEY STILL DO NOT HAVE THE PARTS TO REPAIR. I CONTACTED THE DEALER DIRECTLY TWICE THE FIRST TIME THEY STATED NOT TO HAVE ANYONE IN THE PASSENGER SEAT AND THE SECOND TIME A MONTH AGO WHICH THEY STATED THEY WOULD CHECK ON THE PARTS AND CONTACT ME BACK AND NEVER DID.
Incident date: May 8, 2017
TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE THAT II HAD PREVIOUSLY MAKE A COMPLAINT.
Incident date: May 8, 2017
TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE THAT II HAD PREVIOUSLY MAKE A COMPLAINT.
Incident date: May 8, 2017
TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE THAT II HAD PREVIOUSLY MAKE A COMPLAINT.
Incident date: Jan 10, 2017
NO PROBLEMS FROM CAR NO WARNING LIGHT. BIG BANG THEN ENGINE MAKING VERY LOUD KNOCKING NOISE...ON INTERSTATE... STILL CRANKS BUT NEEDS MOTOR...READ THAT LOT OF PEOPLE HAVE HAD SAME PROBLEMS
Incident date: May 9, 2017
THE TIMING CHAIN TENSIONERS & BEARINGS THAT KEEP THE CHAIN TIGHT WEAR OUT WAY BEFORE THEIR LIFE SHOULD BE UP. I TOOK THE CAR TO THE MAZDA DEALERSHIP TO HAVE IT LOOKED AT & THE SHOP TECHNICIANS SAID THEY GET THIS PROBLEM WITH THESE CARS ALL THE TIME. ALL THEY HAD TO DO WAS LISTEN WHEN THE CAR WAS STARTED & THEY KNEW EXACTLY WHAT THE PROBLEM WAS. EVEN BEFORE GOING IN I CALLED & SPOKE TO A SERVICE TE... Read more
Incident date: Jul 24, 2017
TAKATA INFLATORS RECALL SOLUTION IS STILL UNAVAILABLE FOR THIS ISSUE.
Incident date: Aug 19, 2017
SITTING AT A STOPLIGHT, MY BRAKE PEDAL CAME UP AND THE CAR DIED. RESTARTED IT, AND IT RAN FINE. HAPPENED AGAIN AT A STOPLIGHT. I TOOK IT TO A SHOP WHO SAID IT WAS A "MAZDA" ISSUE . WITHIN A WEEK, MY BRAKES STARTED TO NOT WORK. I TOOK IT TO MAZDA & THEY TOLD ME I WAS PAST THE 90,000 EXTENDED WARRANTY. I ASKED THEM WHY THEY WOULDN'T HONOR FIXING IT WHEN IT WAS A MAZDA ISSUE AND THEY JUST SAID I WAS... Read more
Incident date: Jun 29, 2017
TAKATA RECALL: IN LATE JUNE 2017 I MADE AN APPOINTMENT THREE DAYS IN ADVANCE TO HAVE A ROUTINE SERVICE AND TO HAVE THE RECALL WORK COMPLETED AT PERRY MAZDA OF SANTA BARBARA. ON ARRIVAL I WAS INFORMED THE REQUIRED PARTS WERE NOT IN STOCK. I WAS TOLD I WOULD BE CALLED WHEN THE PARTS ARRIVED. I WAS NEVER CALLED. ON AUGUST 1, I LEFT A VOICE MAIL WITH A SERVICE TECH ASKING IF THE PARTS WERE IN. I NEV... Read more
Incident date: Sep 1, 2017
I HAVE HAD AN ONGOING ISSUE WITH THE POWER STEERING LIGHT COMING ON IN MY CAR. THERE WERE TIMES THAT I HAVE HAD MY CAR PARKED OVERNIGHT, GOT UP THE NEXT MORNING TO LEAVE FOR WORK, THE LIGHT WAS STILL ON FROM THE PREVIOUS AFTERNOON. THE LIGHT HAS COME ON WHILE I HAVE DRIVEN ON THE HIGHWAY GOING 55 MPH FOR NO APPARENT REASON...ON A STRAIGHT-AWAY. THE PAST TWO DAYS IT HAS GONE OFF AND ON AT LEAST THR... Read more
Incident date: Sep 7, 2014
MY DASHBOARD HAS SEPERATED FROM MY CONTROL PANEL DUE TO HEAT IN FLORIDA EVEN THOUGH I USE SUN VISOR EACH DAY. ALSO I NOTICE THAT THE ELECTRONIS DOOR LOCKS FAIL TO WORK WHEN ATTEMPTING TO UNLOCK THE DOOR, AFTER TURNING THE KEU TO THE OPEN POSITION AND RETURNING THE KEY BACK TO THE START POSSITION THE CAR RE LOCKS ITSELF ABOUT 70% OF THE TIME