Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Sep 16, 2017
BRAKE BOOSTER FAILURE BRAKE PEDAL HISSING AND STARTED TO STIFFEN I WAS DRIVING THEN STOPPED AT A TRAFFIC LIGHT NOTICED THAT THE BRAKES WERE HISSING AND WAS REALLY HARD TO PUSH ON TO A COMPLETE STOP
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONTINENTAL MAZDA OF NAPERVILLE (2363 AURORA AVE, NAPERVILLE, IL 60540, (630) 352-5900) WAS CONTACTED, BUT... Read more
Incident date: May 1, 2017
MY DRIVER'S SEAT ROCKS BACK AND FORTH AS IF A LINK OR SCREW IS MISSING. I TOOK IT TO KEFFER MAZDA IN HUNTERSVILLE, NC FOR THEM TO LOOK AT IT ALONG WITH MY STICKY DASH BOARD OVER TWO MONTHS AGO. THEY REPLACED MY DASH BUT STATED THEY DIDN'T HAVE THE PART FOR MY SEAT. I WAS TOLD THEY WOULD GET IN TOUCH WITH ME ABOUT THE SEAT. I HAVE CALLED THREE TIMES SINCE AND THEY APPEAR TO BE IGNORING ME. THIS ROC... Read more
Incident date: Sep 18, 2017
WHILE AT A STOP LIGHT IN MOUNTAIN VIEW AT CALIFORNIA AVE. IN CALIFORNIA , AS I PULLED AWAY FROM A RED LIGHT INTERSECTION AND I DECIDED TO DO A PASSING MANUEVER ON THE VEHICLE NEXT TO ME I FULLY DEPPRESED THE GAS PEDAL ALL THE WAY AND FELT THE GAS PEDAL GIVE THE RIGHT AND MOVED TO THE LEFT AND QUICKLY LOST FEELING OF GAS PEDAL AND BECAME A SAFETY ISSUE AS A PULLED OVER I NOTICED THE DAMAGED GAS PED... Read more
Incident date: Sep 18, 2017
WHILE DRIVING AT SPEEDS ABOVE 30 THE DOOR AJAR LIGHT FLICKERS AND THE DOME LIGHT GOES ON AND OFF. I HAVE ALREADY HAD THE DOOR LATCH RECALLS FIXED ON MY CAR. IT IS FIGHTEN TO THINK THE DOOR MAY FLY OPEN
Incident date: Sep 15, 2017
THE ENGINE SUDDENLY STALLED WITHOUT ANY WARNING LIGHTS AND THE CAR WENT DEAD RIGHT AFTER I EXITED THE FREEWAY. IT WAS VERY SCARY. I PUSHED THE START ENGINE BUTTON AND THE CAR STARTED AND I CONTINUED MY DRIVE. I TOOK THE CAR TO THE DEALER THE NEXT MORNING. I AM CURRENTLY WAITING FOR A PHONE CALL FROM THE DEALER.
Incident date: Oct 1, 2015
BACK IN OCT OF 2015 MY ABS AND DSC LIGHTS WOULD COME ON AN GO OFF FOR NO REASON. AS OF DECEMBER 2016 THE LIGHTS HAVE REMAINED ON. I REPLACED THE SPEED SENSORS IN EACH WHEEL, CHECKED THE TONE RINGS, TESTED THE WIRING FOR BREAKS, TESTED THE BRAKE LIGHT SWITCH, I HAVE NOTHING LEFT TO CHECK OTHER THAN THE ABS SYSTEMS. I RECENTLY HAD MY CLUTCH REPLACED ON MY 2010 MAZDA 3 S BY MAZDA, WHILE PERFORMING... Read more
Incident date: Jun 30, 2013
TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING ... Read more
Incident date: Jun 30, 2013
TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING ... Read more
Incident date: Mar 30, 2016
THERE IS A RUBBING/GRINDING/VIBRATION FEEL ON THE PEDALS AND STEERING WHEEL, INCLUDING THE ENTIRE BODY VIBRATION THAT CAN BE ALSO SEEN IN THE SIDE MIRRORS. THESE PROBLEM ARE MORE NOTICEABLE AT HIGH SPEED. I SUSPECT EITHER THE TIRE, BRAKE, ROTORS, ALIGNMENT, SUSPENSION OR TRANSMISSION PROBLEMS. I HAVE BROUGHT MY CAR 6 TIMES TO THREE DIFFERENT DEALERSHIP ALREADY WITH THE GUIDANCE FROM MAZDA CORPORAT... Read more
Incident date: Mar 30, 2016
THERE IS A RUBBING/GRINDING/VIBRATION FEEL ON THE PEDALS AND STEERING WHEEL, INCLUDING THE ENTIRE BODY VIBRATION THAT CAN BE ALSO SEEN IN THE SIDE MIRRORS. THESE PROBLEM ARE MORE NOTICEABLE AT HIGH SPEED. I SUSPECT EITHER THE TIRE, BRAKE, ROTORS, ALIGNMENT, SUSPENSION OR TRANSMISSION PROBLEMS. I HAVE BROUGHT MY CAR 6 TIMES TO THREE DIFFERENT DEALERSHIP ALREADY WITH THE GUIDANCE FROM MAZDA CORPORAT... Read more
Incident date: Mar 30, 2016
THERE IS A RUBBING/GRINDING/VIBRATION FEEL ON THE PEDALS AND STEERING WHEEL, INCLUDING THE ENTIRE BODY VIBRATION THAT CAN BE ALSO SEEN IN THE SIDE MIRRORS. THESE PROBLEM ARE MORE NOTICEABLE AT HIGH SPEED. I SUSPECT EITHER THE TIRE, BRAKE, ROTORS, ALIGNMENT, SUSPENSION OR TRANSMISSION PROBLEMS. I HAVE BROUGHT MY CAR 6 TIMES TO THREE DIFFERENT DEALERSHIP ALREADY WITH THE GUIDANCE FROM MAZDA CORPORAT... Read more
Incident date: Jun 30, 2017
LOUD NOISE IN BACK SUSPENSION. NOISE OCCURS RUNNING HIGHWAY BUT GETS LOUDER ON A CITY STREET UNKNOWN CAUSE. WHEN TURNING VEHICLE STARTED CLICKS BUT NEED TO KEEP TRYING TO TURN ON. PROBABLY COMPUTER PROBLEM
Incident date: Jun 30, 2017
LOUD NOISE IN BACK SUSPENSION. NOISE OCCURS RUNNING HIGHWAY BUT GETS LOUDER ON A CITY STREET UNKNOWN CAUSE. WHEN TURNING VEHICLE STARTED CLICKS BUT NEED TO KEEP TRYING TO TURN ON. PROBABLY COMPUTER PROBLEM
Incident date: Sep 13, 2017
TAKATA RECALL, I GOT A POSTCARD IN THE MAIL STATING THAT MY CAR MAY HAVE HAD AN AIRBAG SETTLEMENT. NO ACCIDENT HAPPENED, I AM LETTING YOU GUYS KNOW WHAT IS GOING ON. THANKS
Incident date: Mar 1, 2017
TAKATA RECALL - I'VE RECEIVED 3 RECALL NOTICES, BUT MAZDA SAYS PARTS ARE STILL UNAVAILABLE FOR THE REPAIRS. THIS IS UNACCEPTABLE FOR A LIFE-THREATENING RECALL ISSUE.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE OPERATING THE VEHICLE, A RUBBING SOUND WAS HEARD COMING FROM THE REAR BRAKES. THE CONTACT INDICATED THAT THE RUBBING SOUND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MALL OF GEORGIA MAZDA LOCATED IN BUFORD, GA) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE BRAKE CALIPER WAS DAMAGED DUE TO EXPOSURE TO WATER AND HAD MADE CO... Read more
Incident date: Aug 10, 2016
MY VEHICLE IS AFFECTED BY NHTSA RECALL #: 16V-593 RECALL DATE: 08/10/16. IT HAS BEEN TWO YEARS SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. MY VEHICLE IS AFFECTED BY MAZDA RECALL #: 1317F NHTSA RECALL #: 17V-429 . IT HAS BEEN ONCE YEAR SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. I BELIEVE THAT MAZDA HAS NO INTENTION... Read more
Incident date: Aug 10, 2016
MY VEHICLE IS AFFECTED BY NHTSA RECALL #: 16V-593 RECALL DATE: 08/10/16. IT HAS BEEN TWO YEARS SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. MY VEHICLE IS AFFECTED BY MAZDA RECALL #: 1317F NHTSA RECALL #: 17V-429 . IT HAS BEEN ONCE YEAR SINCE THE RECALL AND MAZDA STILL DOES NOT HAVE PARTS AVAILABLE TO REPAIR MY CAR. I BELIEVE THAT MAZDA HAS NO INTENTION... Read more
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 AND 16V594000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT C... Read more
Incident date: Sep 14, 2017
WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILURE AND KEYLESS ENTRY PROBLEM, ABS, SPEED MONITORING TIRE PRESSURE ALL... Read more
Incident date: Sep 14, 2017
WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILURE AND KEYLESS ENTRY PROBLEM, ABS, SPEED MONITORING TIRE PRESSURE ALL... Read more
Incident date: Sep 14, 2017
WHEN I START THE CAR ALL THE DASH LIGHTS ILLUMINATED AND STAYED ON AS I DROVE THE CAR. WHEN I TURNED ON THE RIGHT TURN SIGNAL ALL THE WARNING LIGHTS FLASHED RAPIDLY THE NAVIGATION, ELECTRICAL SYSTEM SHUT DOWN AND THE CAR STARTED TO DIE. THE SERVICE ENGINE LIGHT STAYS LIT THE WARNING ABOUT A POWER STEERING FAILURE, BRAKE FAILURE AND KEYLESS ENTRY PROBLEM, ABS, SPEED MONITORING TIRE PRESSURE ALL... Read more
Incident date: Jul 3, 2017
IGNITION DOES NOT TURN OFF WHEN START/STOP BUTTON IS PRESSED--INTERMITTENT PROBLEM. THE VEHICLE MAY NOT START OR MAY NOT TURN OFF WHEN THE START/STOP BUTTON IS PRESSED. IT MAY NOT BE POSSIBLE TO SECURE THE VEHICLE IF THE IGNITION DOES NOT TURN OFF. THE PROBLEM BEGAN A FEW MONTHS AGO, HAS BECOME MORE AND MORE FREQUENT. WE ARE CONCERNED THE VEHICLE WILL FAIL IN SOME UNANTICIPATED WAY WHILE WE ARE DR... Read more
Incident date: Jul 3, 2017
IGNITION DOES NOT TURN OFF WHEN START/STOP BUTTON IS PRESSED--INTERMITTENT PROBLEM. THE VEHICLE MAY NOT START OR MAY NOT TURN OFF WHEN THE START/STOP BUTTON IS PRESSED. IT MAY NOT BE POSSIBLE TO SECURE THE VEHICLE IF THE IGNITION DOES NOT TURN OFF. THE PROBLEM BEGAN A FEW MONTHS AGO, HAS BECOME MORE AND MORE FREQUENT. WE ARE CONCERNED THE VEHICLE WILL FAIL IN SOME UNANTICIPATED WAY WHILE WE ARE DR... Read more
MAZDA
B-SERIES TRUCK
(1998) - UNKNOWN OR OTHER
Sep 15, 2017
Incident date: Sep 15, 2017
HAVE ERRATIC SPEED SPEEDOMETER GOES UP AND DOWN AS I'M DRIVING CAN FILL POWER OF VEHICLE GOES UP AND DOWN. ALSO GAS MILEAGE HAS WENT FROM 20 MILES TO THE GALLON TOO 10 MPG. REPLACED THE SPEED SENSOR BUT DIDN'T HELP
Incident date: Sep 8, 2017
VEHICLE LOST POWER AND WOULD NOT ACCELERATE, CHECK ENGINE, TMPS AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE DASH. LUCKILY DIDN'T HAPPEN ON A HIGHWAY. IGNITION COIL AND SPAR PLUG WERE REPLACED. CAR MILEAGE 48000, SPARK PLUGS SHOULD LAST TO 75000 MILES ACCORDING TO MANUFACTURER.
Incident date: Sep 8, 2017
VEHICLE LOST POWER AND WOULD NOT ACCELERATE, CHECK ENGINE, TMPS AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE DASH. LUCKILY DIDN'T HAPPEN ON A HIGHWAY. IGNITION COIL AND SPAR PLUG WERE REPLACED. CAR MILEAGE 48000, SPARK PLUGS SHOULD LAST TO 75000 MILES ACCORDING TO MANUFACTURER.
Incident date: Sep 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BARKER MAZDA (1100 W TUNNEL BLVD, HOUMA, LA 70360 (985) 876-5333) AND WAS INFORMED THAT THE ... Read more
Incident date: Sep 12, 2017
I'VE REPLACED THE PASSENGER SIDE LOW BEAM LIGHT ON MY 2010 MAZDA CX-9 YEARLY FOR THE PAST 4 YEARS THINKING THE BULB WAS BLOWN. ONLY TO HAVE THE SOCKET WIGGLE LOOSE SHORTLY AFTER INSTALLING THE BULB. I'VE BEEN PULLED OVER AT NIGHT FOR THE 2ND TIME LAST WEEK FOR THE BULB BEING OUT - BUT I KNOW IT WAS ON WHEN I LEFT THE DRIVEWAY. THE SOCKET DOESN'T HOLD THE BULB IN TIGHT. YOU CAN TAP THE LENS AN... Read more
Incident date: Aug 15, 2017
TAKATA RECALL: ONCE I GOT THE AIRBAG OF MY MAZDA3 IS NOT SAFE, IT WORRIES ME A LOT. I HOPE THE RECALL COULD BE COMING SOON AND I PREFER TO STAYING IN A SAFE ZONE. THANKS!
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CL... Read more
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CL... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER (LEE PARTYKA CHEVROLET MAZDA ISUZU TRUCK, 200 SKIFF ST, HAMDEN, CT 06518; (203) 288-7... Read more
MAZDA
B-SERIES TRUCK
(2009) - AIR BAGS
Sep 12, 2017
Incident date: May 15, 2017
"TAKATA RECALL", MY VEHICLE IS IN MOTION, MAZDA DEALER HAS NOT REPLACED THE DAMAGED PIECE BECAUSE THEY SAY IT IS NOT AVAILABLE AND THAT WAS FOR MAY 15, 2017 AND HOWEVER, I HAVE NOT RECEIVED AN ANSWER HATA TODAY I HAVE NOT HAD ANY ANSWER.
Incident date: Jul 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLAGSHIP MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL BECHARA... Read more
Incident date: Mar 11, 2017
I HAVE MY MAZDA 2010 CX7 ON 3-11-2017. WHEN THE DEALER GIVE ME TO ME. THE MAZDA HAVE THIS. THEY STAR WITH THE LIGHT ON IN AIR BAG AND OTHER TIME. THE OTHER PROBLEM IS WHEN USE THE SWITH AND PUT THE LIGHT THERE CHANGE AND I'M THINK THERE HAVE PROBLEM ELECTRICAL AND IN THE RIM. THE MAZDA RUNNING BUT THEY HAVE A COUPLE PROBLEM. AND UNKNOWN SITUATION THE ONLY FIXED IS THE LOWER CONTROL ARM. BECAUSE ... Read more
Incident date: Mar 11, 2017
I HAVE MY MAZDA 2010 CX7 ON 3-11-2017. WHEN THE DEALER GIVE ME TO ME. THE MAZDA HAVE THIS. THEY STAR WITH THE LIGHT ON IN AIR BAG AND OTHER TIME. THE OTHER PROBLEM IS WHEN USE THE SWITH AND PUT THE LIGHT THERE CHANGE AND I'M THINK THERE HAVE PROBLEM ELECTRICAL AND IN THE RIM. THE MAZDA RUNNING BUT THEY HAVE A COUPLE PROBLEM. AND UNKNOWN SITUATION THE ONLY FIXED IS THE LOWER CONTROL ARM. BECAUSE ... Read more
Incident date: Mar 11, 2017
I HAVE MY MAZDA 2010 CX7 ON 3-11-2017. WHEN THE DEALER GIVE ME TO ME. THE MAZDA HAVE THIS. THEY STAR WITH THE LIGHT ON IN AIR BAG AND OTHER TIME. THE OTHER PROBLEM IS WHEN USE THE SWITH AND PUT THE LIGHT THERE CHANGE AND I'M THINK THERE HAVE PROBLEM ELECTRICAL AND IN THE RIM. THE MAZDA RUNNING BUT THEY HAVE A COUPLE PROBLEM. AND UNKNOWN SITUATION THE ONLY FIXED IS THE LOWER CONTROL ARM. BECAUSE ... Read more
Incident date: May 29, 2017
TL* THE CONTACT OWNS A 2005 MAZDA MPV. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO OPEN THE WINDOWS TO OPEN THE DOORS FROM THE OUTSIDE HANDLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE U... Read more
Incident date: Nov 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER R... Read more
Fire
Incident date: Nov 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EAGLE AUTO MALL (1320 OLD COUNTRY RD, RIVERHEAD, NY 11901 (631) 727-0700), BUT THE DEALER R... Read more
Fire
Incident date: Sep 9, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING THROUGH A DRIVE-THRU WINDOW, THE VEHICLE STALLED. THE VEHICLE WAS PUSHED TO A PARKING SPACE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD POP SOUND EMERGED FROM THE ENGINE COMPARTMENT. IMMEDIATELY AFTERWARDS, SMOKE AND FLAMES APPEARED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT EVALUATED BY THE ... Read more
Fire
Incident date: Sep 1, 2017
HEADLIGHT HARNESS COMES LOOSE FREQUENTLY, RESULTING IN LOSS OF HEADLIGHT. MUST EITHER HIT THE HEADLIGHT FORCEFULLY OR MANUALLY SECURE HEADLIGHT BY REMOVING WHEEL WELL. HUNDREDS OF PEOPLE ON YOUTUBE HAVE REPORTEDLY EXPERIENCED THE SAME DEFECT. UNCERTAIN WHETHER THIS OCCURS WHILE STATIONARY OR MOVING, BUT IMAGINE VIBRATION FROM MOTION WILL KNOCK IT LOOSE AGAIN. THIS PHOTO WAS TAKEN AFTER MANUALLY A... Read more
Incident date: Sep 1, 2017
HEADLIGHT HARNESS COMES LOOSE FREQUENTLY, RESULTING IN LOSS OF HEADLIGHT. MUST EITHER HIT THE HEADLIGHT FORCEFULLY OR MANUALLY SECURE HEADLIGHT BY REMOVING WHEEL WELL. HUNDREDS OF PEOPLE ON YOUTUBE HAVE REPORTEDLY EXPERIENCED THE SAME DEFECT. UNCERTAIN WHETHER THIS OCCURS WHILE STATIONARY OR MOVING, BUT IMAGINE VIBRATION FROM MOTION WILL KNOCK IT LOOSE AGAIN. THIS PHOTO WAS TAKEN AFTER MANUALLY A... Read more
Incident date: Jul 15, 2017
DAY RUNNING LIGHT ON PASSENGER SIDE DOES NOT WORK
Incident date: Sep 11, 2010
FUEL FILL NECK DIAGNOSTIC CODE PO457 OCCURRED AND THE CHECK ENGINE LIGHT CAME ON WHICH SEEMED TO CAUSE THE VEHICLE TO SPUTTER, AND TO HAVE LOSS OF POWER WHILE DRIVING. UPON INSPECTION THERE IS NOTHING WRONG WITH THE PART. UPON A GOOGLE SEARCH OTHER HAVE HAD THE SAME PROBLEM AND IT APPEARS THEY RECALLED THIS SAME VEHICLE WITH THE 3.0 ENGINE (MINE HAS THE 2.5).
Incident date: Sep 11, 2010
FUEL FILL NECK DIAGNOSTIC CODE PO457 OCCURRED AND THE CHECK ENGINE LIGHT CAME ON WHICH SEEMED TO CAUSE THE VEHICLE TO SPUTTER, AND TO HAVE LOSS OF POWER WHILE DRIVING. UPON INSPECTION THERE IS NOTHING WRONG WITH THE PART. UPON A GOOGLE SEARCH OTHER HAVE HAD THE SAME PROBLEM AND IT APPEARS THEY RECALLED THIS SAME VEHICLE WITH THE 3.0 ENGINE (MINE HAS THE 2.5).
Incident date: Sep 11, 2010
FUEL FILL NECK DIAGNOSTIC CODE PO457 OCCURRED AND THE CHECK ENGINE LIGHT CAME ON WHICH SEEMED TO CAUSE THE VEHICLE TO SPUTTER, AND TO HAVE LOSS OF POWER WHILE DRIVING. UPON INSPECTION THERE IS NOTHING WRONG WITH THE PART. UPON A GOOGLE SEARCH OTHER HAVE HAD THE SAME PROBLEM AND IT APPEARS THEY RECALLED THIS SAME VEHICLE WITH THE 3.0 ENGINE (MINE HAS THE 2.5).
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL GRINDING NOISES FROM THE REAR BRAKES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COOLEY MOTOR (401 NORTH N GREENBUSH RD, RENSSELAER, NY) WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE CALIPER MOUNTING SUPPORT WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more