Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 29,895 complaints for MAZDA
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Sep 27, 2017
Incident date: Sep 27, 2017
TAKATA RECALL I BROUGHT IN ME PICKUP TO THE DEALERSHIP SO I COULD GET THE RECALL COMPLIED WITH AND WAS TOLD THEY ARE ONLY INSPECTING THE COMPONENT. THEY CURRENTLY DO NOT HAVE THE PART TO REPLACE IT. THEY S RECALL CAME OUT OVER A YEAR AGO. WHEN CAN I EXPECT THE MANUFACTURER TO COMPLY WITH THIS RECALL? THIS IS TAKING TO LONG.
Incident date: Sep 1, 2014
I PURCHASED THIS MAZDA 2 NEW IN JANUARY 2012. SEPT 2014 I NOTICED THE STEERING BINDING AND MAKING NOISE. DEALERSHIP DIAGNOSED AS RACK AND PINION ASSEMBLY DEFECTIVE. A YEAR LATER SEPT OF 2015 THE SYMPTOMS HAPPENED AGAIN, AND ASSEMBLY IS REPLACED AGAIN. NOW SEPTEMBER 2017 THE UNIT HAD GONE BAD AGAIN AND DEALERSHIP ADVISED ASSEMBLY NEEDS REPLACED. I HAVE HAD ALL WORK DONE AT MAZDA DEALERSHIP. W... Read more
Incident date: Sep 5, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 5. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE... Read more
Incident date: Jul 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V474000 AND 16V354000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAIRWAY LINCOLN OF SAVANNAH (10101 ABERCORN ST, SAVANNAH, GA 31406, PH... Read more
Incident date: Aug 14, 2017
ON NUMEROUS OCCASIONS WHEN I ATTEMPT TO ACCELERATE, THE VEHICLE DOES NOT MOVE FORWARD AND FEELS LIKE IT MIGHT BE JAMMED. THE CAR WILL THEN PROPEL INTO GEAR CAUSING MY VEHICLE TO SKID OUT. THE PROBLEM IS INTERMITTENT. IT APPEARS TO BE HAPPENING THE WORST WHEN MAKING RIGHT HAND TURNS. THIS HAS RESULTED IN ONE ACCIDENT, AND TWO NEAR FATAL ACCIDENTS.
Crash
Incident date: Aug 14, 2017
ON NUMEROUS OCCASIONS WHEN I ATTEMPT TO ACCELERATE, THE VEHICLE DOES NOT MOVE FORWARD AND FEELS LIKE IT MIGHT BE JAMMED. THE CAR WILL THEN PROPEL INTO GEAR CAUSING MY VEHICLE TO SKID OUT. THE PROBLEM IS INTERMITTENT. IT APPEARS TO BE HAPPENING THE WORST WHEN MAKING RIGHT HAND TURNS. THIS HAS RESULTED IN ONE ACCIDENT, AND TWO NEAR FATAL ACCIDENTS.
Crash
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE CAME TO A SLOW STOP. THE CONTACT HEARD A HISSING NOISE COMING FROM THE BRAKE BOOSTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ED MORSE BAYVIEW CADILLAC (1240 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 (888) 463-2950) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLAC... Read more
Incident date: Sep 21, 2017
THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY DANGEROUS. IF ON AN INCLINE, THE VEHICLE WILL START ROLLING FORWARD OR BACKWARD (DEPENDING ON INCLINE... Read more
Incident date: Sep 21, 2017
THE PUSH BUTTON ON/OFF SWITCH DOES NOT PROTECT AGAINST TURNING THE VEHICLE OFF IF TRANSMISSION IS ACCIDENTALLY LEFT IN ANY POSITION OTHER THAN 'P'. FOR EXAMPLE ITS POSSIBLE TO PUT THE TRANSMISSION IN 'R' AND TURN THE VEHICLE OFF. FOR A BUSY PARENT (TARGET DEMOGRAPHIC OF THIS VEHICLE), THIS IS VERY DANGEROUS. IF ON AN INCLINE, THE VEHICLE WILL START ROLLING FORWARD OR BACKWARD (DEPENDING ON INCLINE... Read more
Incident date: Aug 24, 2017
TL* THE CONTACT OWNED A 2014 MAZDA 6. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, ANOTHER VEHICLE ATTEMPTED TO PASS THE CONTACT'S VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL TO AVOID CRASHING INTO THE OTHER VEHICLE, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAI... Read more
Crash
1 injured
Incident date: Aug 24, 2017
TL* THE CONTACT OWNED A 2014 MAZDA 6. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, ANOTHER VEHICLE ATTEMPTED TO PASS THE CONTACT'S VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL TO AVOID CRASHING INTO THE OTHER VEHICLE, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAI... Read more
Crash
1 injured
Incident date: Jun 15, 2014
VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT FIRE DEPARTMENT PUT IT OUT BEEN SITTING EVER SINCE
Fire
Incident date: Jun 15, 2014
VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT FIRE DEPARTMENT PUT IT OUT BEEN SITTING EVER SINCE
Fire
Incident date: Jun 15, 2014
VEHICLE CAUGHT ON FIRE IN ENGINE COMPARTMENT FIRE DEPARTMENT PUT IT OUT BEEN SITTING EVER SINCE
Fire
Incident date: Sep 23, 2017
I AM HAVING TROUBLE WITH MY ALIGNMENT GOING OUT HAD IT DONE AND A DAY LATER WENT BACK OUT. APON REVIEW IT TURN OUT THE SUB FRAME BY THE MOTOR CRADLE IS DISINTEGRATED CAUSING THE PROBLEMS WITH STEERING AND ALIGNMENT.
Incident date: Sep 23, 2017
I AM HAVING TROUBLE WITH MY ALIGNMENT GOING OUT HAD IT DONE AND A DAY LATER WENT BACK OUT. APON REVIEW IT TURN OUT THE SUB FRAME BY THE MOTOR CRADLE IS DISINTEGRATED CAUSING THE PROBLEMS WITH STEERING AND ALIGNMENT.
Incident date: Sep 23, 2017
I AM HAVING TROUBLE WITH MY ALIGNMENT GOING OUT HAD IT DONE AND A DAY LATER WENT BACK OUT. APON REVIEW IT TURN OUT THE SUB FRAME BY THE MOTOR CRADLE IS DISINTEGRATED CAUSING THE PROBLEMS WITH STEERING AND ALIGNMENT.
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Incident date: Sep 25, 2017
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EICH VOLKSWAGEN, 1931 W DIVISION ST, ST CLOUD, MN 56301 (320) 251-1737) INFORMED THE CONTACT THAT THE PARTS W... Read more
Incident date: Jul 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA MZ6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWN MAZDA, 5625 CENTRAL AVE, TOLEDO, OH 43615) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT'S SON OWNS A 2003 MAZDA TRIBUTE. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE ABS INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ISLAND MAZDA (1580 HYLAN BLVD, STATEN ISLAND, NY 10305 (844) 667-0618) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE'S ELECTRICAL WIRING HARNESS NEEDED TO BE... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT'S SON OWNS A 2003 MAZDA TRIBUTE. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE ABS INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ISLAND MAZDA (1580 HYLAN BLVD, STATEN ISLAND, NY 10305 (844) 667-0618) WHERE IT WAS DIAGNOSED THAT THE ABS MODULE'S ELECTRICAL WIRING HARNESS NEEDED TO BE... Read more
Incident date: Sep 1, 2017
REAR SHOCK TOWERS EXCESSIVE RUST.
Incident date: Sep 25, 2017
WAITING TOO LONG FOR REMEDY TO RECALL ON FRONT SUSPENSION BALL JOINT FITTING THAT MAY EFFECT STEERING.
Incident date: Aug 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02771) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT WOULD ORDER AND HAVE THEM WITHIN TWO... Read more
Incident date: Oct 26, 2016
AIR BAG LIGHT WON'T GO OFF STAYS ON
Incident date: Sep 22, 2017
HISSING SOUND WHEN BRAKING IN MOTION OR PARKED. WHEN DRIVING UP TO AN INTERSECTION AFTER EXITING THE FREEWAY ABOUT 20 MPH CAR WOULD NOT STOP NO MATTER HOW HARD I STEPPED ON THE PEDDLE. LUCKILY I WAS ABLE TO SLOW BEFORE HITTING THE CAR IN FRONT OF ME. WHEN STOPPED AT A LIGHT CAR LUNGED FORWARD WHILE MY FOOT WAS ON THE BRAKE. THIS HAPPENED AGAIN WHILE I WAS WAITING FOR MY DAUGHTER AT SCHOOL. IT LUN... Read more
Incident date: Sep 21, 2017
TAKATA INFLATORS: I RECEIVED SEVERAL RECALL NOTICES (E.G. 16V-594, 13V425000, 11V134000, 09V043000) REGARDING MY 2009 MAZDA6 ([XXX]) AND TRACY MAZDA CONDUCTED VARIOUS REPAIRS. DURING EACH REPAIR, I MENTIONED THE AIRBAG INFLATOR ALERT (SEE ATTACHMENT). AFTER SERVICE OR REPAIR WAS CONDUCTED, I WAS INFORMED THAT THE PROBLEM WAS RESET OR CLEARED BY THE MECHANIC. FOR A PERIOD OF ONE WEEK OF COMMUTING (... Read more
Incident date: Sep 21, 2017
LOST BRAKING POWER. PEDAL HAS TO GO TO FLOOR TO WORK.
Incident date: Jul 21, 2017
TO WHOM IT MAY CONCERN. I PURCHASE THE CAR ON JULY 21 2017. THE AC HAS NOT BEEN WORKING PROPERLY SINCE I PURCHASED THE CAR. NOW THE MAZDA DEALERSHIP WANTS ME TO PAY FOR THIS TO GET FIX. I WAS WONDERING IF SOME CAN HELP ME OUT WITH THIS. BEFORE I GIVE THIS CAR BACK TO THE DEALER AND THEY CAN KEEP THE CAR. I'M NOT PAYING 1.900.00 TO HAVE THE CAR FIX. THANK YOU PLEASE LET ME KNOW WHAT WE CAN DO TO GE... Read more
Incident date: May 9, 2011
IGNITION SWITCH IS DEFECTED. AFTER STARTING THE VEHICLE, ONLY FOR A FEW MOMENTS, SMOKE BEGIN TO FLOW FROM THE STEERING COLUMN AND I MUST IMMEDIATELY DISENGAGE THE THE KEY FROM THE IGNITION POSITION.
Incident date: Aug 19, 2017
AT APPOX 84000 MILES THE TRANSMISSION SUDDENLY FAILED WITH OUT WARNING. THE CAR WAS BEING DRIVEN ON A TRIP FROM ALABAMA TO NORTH CAROLINA. MY WIFE WAS DRIVING AND HAD JUST TURNED OFF THE HIGHWAY TO GO TO HER FRIENDS HOUSE.
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA OF WESLEY CHAPEL (26944 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE... Read more
Incident date: Dec 24, 2016
TL* THE CONTACT OWNED A 2010 MAZDA 6. WHILE MAKING A TURN, THE VEHICLE WAS T-BONED BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DEPLOYED AFTER THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash
1 injured
Incident date: May 1, 2017
WHEN PUTTING THE CAR IN PARK AND PRESSING THE START/STOP BUTTON TO TURN OF THE CAR, IGNITION WILL NOT TURN OFF. THE CAR WILL REMAIN IN AUXILIARY MODE INSTEAD OF TURNING COMPLETELY OFF. THE CAR CANNOT BE LEFT IN THIS STATE BECAUSE THE BATTERY WOULD CONTINUE TO DRAIN THE AND DOORS CANNOT BE LOCKED WHILE IN AUXILIARY MODE. THE ISSUE IS DESCRIBED HERE: HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NO... Read more
Incident date: Aug 10, 2010
FRONT SUSPENSION BALL JOINT FITTING: UPON EITHER RECEIVING OR LEARNING OF THE SAFETY RECALL NOTICE LAST YEAR, MY WIFE AND I CONTACTED OUR LOCAL MAZDA DEALER, FERMAN MAZDA OF BRANDON 9809 E ADAMO DRIVE TAMPA, FL 33619, LAST YEAR. SHE WAS TOLD THAT PARTS WERE NOT CURRENTLY AVAILABLE FOR OUR VEHICLE AND THAT THEY STARTED REPAIRS IN THE NORTHEAST, BEFORE WINTER ARRIVED, AND WE WOULD BE CONTACTED SUMM... Read more
Incident date: Aug 10, 2010
FRONT SUSPENSION BALL JOINT FITTING: UPON EITHER RECEIVING OR LEARNING OF THE SAFETY RECALL NOTICE LAST YEAR, MY WIFE AND I CONTACTED OUR LOCAL MAZDA DEALER, FERMAN MAZDA OF BRANDON 9809 E ADAMO DRIVE TAMPA, FL 33619, LAST YEAR. SHE WAS TOLD THAT PARTS WERE NOT CURRENTLY AVAILABLE FOR OUR VEHICLE AND THAT THEY STARTED REPAIRS IN THE NORTHEAST, BEFORE WINTER ARRIVED, AND WE WOULD BE CONTACTED SUMM... Read more
Incident date: Aug 1, 2015
DEFECTIVE TAILLIGHT ASSEMBLY: BOTH BRAKE LIGHT TAILLIGHT ASSEMBLY HAVE MELTED INSIDE THE TAILLIGHT ASSEMBLY. SINCE REPORTING THIS TO MY MAZDA DEALER I HAVE SEEN THE SAME PROBLEM IN OTHER MAZDA CX-7'S. THIS IS A HUGE SAFETY CONCERN: TITLE 49: TRANSPORTATION PART 571'FEDERAL MOTOR VEHICLE SAFETY STANDARDS SUBPART B'FEDERAL MOTOR VEHICLE SAFETY STANDARDS 571.108 STANDARD NO. 108; LAMPS, R... Read more
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S WIFE NOTICED THAT THE VEHICLE CAUGHT ON FIRE. UPON INSPECTION, THE CONTACT OBSERVED THE FRONT DRIVER'S SEAT IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE; HOWEVER, THE CONTACT EXTINGUISHED THE FLAMES. THE VEHICLE WAS NOT TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THERE WER... Read more
Fire
Incident date: Jul 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MATT CASTRUCCI MAZDA AT (937) 434-4723 LOCATED AT 45549, 3013 MALL PARK DR, DAYTON, OH 4... Read more
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Sep 21, 2017
Incident date: Jun 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA B30. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWIN CITY MAZDA AT (865) 970-3900 (3076 ALCOA HWY, ALCOA, TN 37701) AND WAS INFORMED THAT ... Read more
Incident date: Sep 4, 2017
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS A... Read more
Fire
Incident date: Sep 4, 2017
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS A... Read more
Fire
Incident date: Sep 4, 2017
MY DAUGHTER WAS DRIVING THE CX-7 ON THE HIGHWAY AND IT CAUGHT ON FIRE. THERE WAS A POP AND THEN SMOKE AND FLAMES. MY DAUGHTER MOVED TO THE LEFT SHOULDER AS SOON AS SHE HEARD THE POP AND THE VEHICLE ENGULFED IN FLAMES. THE VEHICLE WAS A TOTAL LOSS. AT THE TIME OF THE INCIDENT THE VEHICLE WAS IN GREAT CONDITION. THE VEHICLE WAS AT 94,000 MILES. AN OIL CHANGE WAS COMPLETED RECENTLY AS WELL AS A... Read more
Fire
Incident date: Aug 21, 2017
I WENT TO THE MADZA PLACE ON AUGUST 22 I TAKED TO CLARK HE SAW MY DASH BOARD AND TOLD ME THAT I HAD A RECALL THAT HE WOULD NEED TO ORDER THE PART AND IT WOULD TAKE A MONTH TO GET IT IN. I HAVE CALLED MANY TIMES TO GET MY CAR FIX THEY TOLD ME THAT THEIR WAS NOT A RECALL AT THIS TIME. I AM NOT VERY HAPPY THAT CLARK TOLD ME HE WOULD CALLED AND LET ME KNOW THAT THE PART WAS IN. I AM VERY NOT HAPPY AT... Read more
Incident date: Sep 21, 2017
TAKATA RECALL - I WAS NOTIFIED MARCH 2017 THAT MY VEHICLE WAS PART OF THE RECALL CAMPAIGN 16V-356 AND THAT PASSENGERS SHOULD NOT RIDE IN MY VEHICLE UNTIL THE AIRBAG WAS REPLACED. NOW IT APPEARS THAT RECALL WAS SUPERCEDED BY ANOTHER, CAMPAIGN 17V-429, BUT MAZDA DOES NOT SHOW MY VEHICLE INCLUDED WHEN I KEY IN THE VIN ONLINE OR CALL THEIR CUSTOMER SERVICE NUMBER 800 222-5500. THE AIRBAG HAS NOT YE... Read more
Incident date: Sep 1, 2011
TAKATA RECALL - THIS VEHICLE HAS A TAKATA AIR BAG INITIATOR ON THE PASSENGER SIDE. DEALER SAYS NO RECALL IS IN EFFECT. WHY IS THERE NO RECALL WHEN THE TAKATA INITIATOR IS KNOWN TO CAUSE ISSUES AND FATALITIES? IS A RECALL PENDING? IF SO, WHEN WILL IT BE MADE PUBLIC? THANK YOU.
Incident date: Sep 19, 2017
GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.
Incident date: Sep 19, 2017
GOT 2 RECALLS TELLING ME THAT I WILL BE CONTACTED WHEN IT PARTS ARE IN TO BE REPAIRED, SO FAR NOTHING IS BEEN DONE.