Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Oct 8, 2017
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL HAD TO BE TURNED ALL THE WAY TO THE LEFT IN ORDER TO MAINTAIN A STRAIGHT LINE. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND HEARD A SCREECHING SOUND WHEN THE BRAKES WERE APPLIED. THE STEERING WHEEL WENT ALL THE WAY TO THE RIGHT. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED T... Read more
Incident date: Oct 8, 2017
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL HAD TO BE TURNED ALL THE WAY TO THE LEFT IN ORDER TO MAINTAIN A STRAIGHT LINE. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND HEARD A SCREECHING SOUND WHEN THE BRAKES WERE APPLIED. THE STEERING WHEEL WENT ALL THE WAY TO THE RIGHT. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED T... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (MODERN MAZDA DODGE RAM, 68 WATERBURY RD, THOMASTON, CT, 06787, 860-283-4304) TO BE SERVICED PER NHTSA CAMPAIGN NUMBERS: 17V355000 (SUSPENSION), 16V793000 (FUEL SYSTEM), AND 17V354000 (FUEL SYSTEM). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD TAKE ONE DAY TO COMPLETE; HOWEVER, IT TOOK FOUR DAYS. THE... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (MODERN MAZDA DODGE RAM, 68 WATERBURY RD, THOMASTON, CT, 06787, 860-283-4304) TO BE SERVICED PER NHTSA CAMPAIGN NUMBERS: 17V355000 (SUSPENSION), 16V793000 (FUEL SYSTEM), AND 17V354000 (FUEL SYSTEM). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD TAKE ONE DAY TO COMPLETE; HOWEVER, IT TOOK FOUR DAYS. THE... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (MODERN MAZDA DODGE RAM, 68 WATERBURY RD, THOMASTON, CT, 06787, 860-283-4304) TO BE SERVICED PER NHTSA CAMPAIGN NUMBERS: 17V355000 (SUSPENSION), 16V793000 (FUEL SYSTEM), AND 17V354000 (FUEL SYSTEM). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS WOULD TAKE ONE DAY TO COMPLETE; HOWEVER, IT TOOK FOUR DAYS. THE... Read more
Incident date: Mar 1, 2017
POWER STEERING WOULD RANDOMLY COME AND GO, UPON CRANKING THE (STATIONARY) CAR OR BACKING OUT OF THE DRIVEWAY. PROBLEM SEEMED TO RESOLVE (WENT AWAY FOR SEVERAL WEEKS) AFTER I ADDED PS FLUID WITH "STOP LEAK", BUT THEN PROBLEM BRIEFLY REOCCURRED ONE MORE TIME. PROBLEM WENT AWAY FOR MONTHS, BUT IS IT GONE FOR GOOD? THERE WAS NEVER ANY SIGN OF A LEAK, AND MECHANIC DID NOT FIND A PROBLEM. PROBLEM BEGAN ... Read more
Incident date: Aug 19, 2017
IN AUGUST I RECEIVED NOTICE OF A SAFETY RECALL BECAUSE OF A BRAKE PROBLEM. THE LETTER INSTRUCTED US TO WAIT FOR NOTIFICATION THAT PARTS ARE AVAILABLE. IT HAS BEEN NEARLY TWO MONTHS SINCE I GOT THE NOTIFICATION. I HAVE CALLED THE COMPANY, AND THEY TELL ME THAT THE PARTS ARE STILL NOT AVAILABLE. BECAUSE THE BRAKES ARE AN IMPORTANT PART OF SAFETY, IT SEEMS TO ME THAT MAZDA HAS NOT PERFORMED THE REPAI... Read more
Incident date: Oct 1, 2016
I RECEIVED A RECALL A YEAR AGO AND HAVE HEARD NOTHING FURTHER. THE RECALL NOTICE REFERENCES NHTSA CAMPAIGN NO. 16V-593. I FAIL TO UNDERSTAND HOW A SAFETY RECALL CAN GO IGNORED BY THE MANUFACTURER AND YOUR AGENCY FOR OVER A YEAR.
Incident date: Oct 12, 2017
THE CAR DEALERSHOP DIDN'T INFORM ME ABOUT THIS CAR HAD 3 RECALL ,AND I NEED TO CANCEL THE CONTRACT.I HAVEN'T PICK UP THE CAR YET.IF DEALER SOLD ME DEFECTED CAR WITH RECALL PROBLEM,I WANT TO PROTECT MYSELF FROM FRAUD.
Incident date: Oct 2, 2017
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAITA MAZDA (2410 AUBURN BLVD, SACRAMENTO, CA) WHERE IT WAS DIAGNOSED THAT A CONNECTOR IN THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE DID NOT OCCUR UNTIL AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V429000 (... Read more
Incident date: Nov 15, 2016
VEHICLE MILEAGE UNDER 100,000. HAS HOT START ISSUE, LOW COMPRESSION. ENGINE WARRANTY SHOULD BE MET BY MILEAGE AND NOT BY YEARS. I AM REQUESTING RECALL BE RESPONSIBLE FOR THE ABOVE ISSUE. THANK YOU
Incident date: Oct 11, 2017
COMPLETE & SUDDEN LOSS OF STEERING CAPABILITY
Incident date: Oct 9, 2017
BACK IN APRIL I WAS SENT A NOTIFICATION THAT THERE WAS A RECALL ON THE SEAT HEIGHT ADJUSTMENT AND THE PARTS WILL BE AVAILABLE IN JUNE. I DIDN'T GET A LETTER UNTIL THE FIRST WEEKEND OF OCTOBER AND SCHEDULED AN APPOINTMENT AS SOON AS I COULD WHICH WAS A WEEK LATER ON OCTOBER 9TH. WHEN I GOT THERE I WAS TOLD THE WAIT WILL BE AT LEAST 1 1/2 HRS MAYBE MORE. I WISH I WAS TOLD THAT NOT 1 HR MAYBE MORE AS... Read more
Incident date: Aug 23, 2017
WE WERE DRIVING ACROSS WYOMING ON THE INTERSTATE WITH THE CRUISE CONTROL ON AT 75MPH. SUDDENLY THERE WAS A VIOLENT SHAKE IN THE CAR LIKE THE ENGINE WAS LOCKING UP. WE TRIED TO PULL OFF THE HIGHWAY AND IT DID IT AGAIN AS WE WERE PULLING OVER. WHEN WE GOT THE CAR STOPPED THE CHECK ENGINE LIGHT WAS ON AND A MESSAGE ON THE DISPLAY THAT ENGINE DIAGNOSTICS WERE REQUIRED. I CALLED THE DEALER IN FT CO... Read more
Incident date: Mar 1, 2014
THE BRAKES HAVE BEEN REPLACED A TOTAL OF 14 TIMES STARTING AT 18,896 MILES, IT WAS RECOMMENDED TO BE REPLACED AT 16,578. THE HEADLIGHTS HAVE BEEN REPLACED 15 TIMES STARTING AT 20,662 MILES. ALSO AT THE TIME OF THE 1ST BRAKE REPLACEMENT, THE RIGHT SHOCK HAD TO BE REPLACED. I HAVE BEEN PULLED OVER SEVERAL TIMES WITHIN 2 WEEKS AFTER HAVING LIGHTS REPLACED TO TELL ME THEY WERE OUT AGAIN.
Incident date: Mar 1, 2014
THE BRAKES HAVE BEEN REPLACED A TOTAL OF 14 TIMES STARTING AT 18,896 MILES, IT WAS RECOMMENDED TO BE REPLACED AT 16,578. THE HEADLIGHTS HAVE BEEN REPLACED 15 TIMES STARTING AT 20,662 MILES. ALSO AT THE TIME OF THE 1ST BRAKE REPLACEMENT, THE RIGHT SHOCK HAD TO BE REPLACED. I HAVE BEEN PULLED OVER SEVERAL TIMES WITHIN 2 WEEKS AFTER HAVING LIGHTS REPLACED TO TELL ME THEY WERE OUT AGAIN.
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Oct 7, 2017
ON SEPTEMBER 30TH, 2017 I TOOK MY 2005 MAZDA RX8 TO THE GUNTHER MAZDA DEALERSHIP LOCATED AT 1800 SOUTH STATE ROAD 7 (441), FORT LAUDERDALE, FLORIDA 33317 FOR RECALL WORK OF THE FUEL PUMP SEALS. THE NEXT DAY I FILLED THE TANK AND WENT TO WORK, I DRIVE FORM HOLLYWOOD TO BOCA RATON DAILY. THE SMELL OF GASOLINE WAS STRONG AND MY TANK WASN'T LASTING AS LONG AS USUAL. I CALLED GUNTHER MAZDA AND WAS TOLD... Read more
Incident date: Oct 5, 2017
BRAKE BOOSTER, HISSING NOISE AND HARD BRAKE. NO WARNING, BRAKES DON'T STOP WELL. BRAKE BOOSTER CONTINUES LOSING VACUUM PRESSURE AS LONG AS THE BRAKE IS APPLIED. I HAVE NOTICED ONLINE MULTIPLE COMPLAINTS AND A KNOWN PROBLEM.
Incident date: Oct 3, 2017
MULTIPLE TRIPS TO THE DEALERSHIP AND AN INDEPENDENT MECHANIC AND THE CHECK ENGINE LIGHT (CEL) COMES ON WITH A DIAGNOSIS OF EVAPORATING SYSTEM / LOOSE GAS CAP. MULTIPLE DIAGNOSTICS FEES, A GAS TANK PRESSURE TEST AND 3 GAS CAPS LATER AND THE PROBLEM HAS NOT BEEN FIXED. I NOTICED A FEW ONLINE FORUMS WITH SEVERAL OTHERS COMPLAINING OF THE SAME ISSUE ACROSS A WIDE RAGE OF YEARS AND MAZDA MODELS. THER... Read more
Incident date: Oct 3, 2017
MULTIPLE TRIPS TO THE DEALERSHIP AND AN INDEPENDENT MECHANIC AND THE CHECK ENGINE LIGHT (CEL) COMES ON WITH A DIAGNOSIS OF EVAPORATING SYSTEM / LOOSE GAS CAP. MULTIPLE DIAGNOSTICS FEES, A GAS TANK PRESSURE TEST AND 3 GAS CAPS LATER AND THE PROBLEM HAS NOT BEEN FIXED. I NOTICED A FEW ONLINE FORUMS WITH SEVERAL OTHERS COMPLAINING OF THE SAME ISSUE ACROSS A WIDE RAGE OF YEARS AND MAZDA MODELS. THER... Read more
Incident date: Oct 6, 2017
TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, EN... Read more
Incident date: Oct 6, 2017
TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, EN... Read more
Incident date: Oct 6, 2017
TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, EN... Read more
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2007 MAZDA 5. WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED TO RETURN TO ITS ORIGINAL POSITION AND STRAIGHTEN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD TAKE THE VEHICLE TO THE DEALER AND T... Read more
Incident date: Mar 1, 2017
"TAKATA RECALL" WE HAVE RECEIVED THE RECALL NOTICES AND HAVE TAKEN OUR VEHICLE TO THE DEALER TO CHECK ON THE REPAIR. WE HAVE RECEIVED NOTICES NOT THAT STATE IN BOLD UNDERLINED PRINT "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TORIDE IN THE FRONT PASSENGER SEAT. NOW WE CAN NOT HAVE ANYONE USE THAT SEAT AND I SURE DON'T WANT MY GRANDSON TO BE IN A CAR SEAT IN THE MIDDLE OF THE BACK SEA... Read more
Incident date: Jul 3, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TASCA MAZDA IN SEEKONK, MASSACHUSETTS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE ... Read more
Incident date: Oct 2, 2017
TL* THE CONTACT OWNS A 2008 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. AFTER A FEW ATTEMPTS, THE VEHICLE STARTED, BUT THERE WAS NO POWER STEERING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE VERY SLOWLY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED IN 2010 BY STAR MAZDA IN GLENDALE, CALIFORNIA FOR THE SAME FAILURE PER AN UNKNOWN RECALL ISSUED BY THE MANUFACTURER. TH... Read more
Incident date: Aug 1, 2017
THE DASH BOARD IS MELTING AND CAUSING PROBLEM SEEING. I RECEIVED A LETTER A WHILE BACK STATING THERE WAS ISSUES WITH THE DASH BOARDS BECOMING STICKY OR MELTING MINE HAS JUST STARTED DOING THIS AND ITS MAKING IT DIFFICULT TO SEE ON REALLY SUNNY DAYS FROM THE GLARE THAT IT REFLECTS ON THE WINDSHIELD ON THE DRIVER SIDE. THIS IS VERY DANGEROUS I CALLED MAZDA ABOUT IT AND WAS TOLD THERE WAS NOTHING THE... Read more
Incident date: Oct 3, 2017
THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.
Incident date: Oct 3, 2017
THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDLANDS MAZDA OF COLUMBIA (655 BROAD RIVER RD, COLUMBIA, SC 29210, (803) 988-1000) WAS CONTACTED, BUT WAS UNABLE T... Read more
Incident date: Oct 2, 2017
THE CLUTCH FAILED PREMATURELY AT ~45K MILES. WHEN I WAS DRIVING, I NOTICED THE CAR WAS SLOW TO ACCELERATE AFTER SHIFTING. I TOOK IT TO A MECHANIC WHO SAID THE CLUTCH NEEDED TO BE REPLACED AND THAT IT WAS EXTREMELY EARLY FOR IT TO HAVE FAILED.
Incident date: Apr 1, 2017
WHEN DRIVING THERE IS A RATTLING NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE. WAS TOLD FROM MAZDA SERVICE DEPT. THAT IT WAS VVT (VARIABLE VALVE TIMING) ITS A CHAIN WHICH IS - THE PROCESS OF ALTERING THE TIMING OF A VALVE LIFT EVENT, AND IS OFTEN USED TO IMPROVE PERFORMANCE, FUEL ECONOMY OR EMISSIONS. IT IS INCREASINGLY BEING USED IN COMBINATION WITH VARIABLE VALVE LIFT SYSTEMS. I WAS TOLD THAT MOST ... Read more
Incident date: Sep 29, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION AS INTENDED UNLESS THE BRAKE PEDAL WAS DEPRESSED EXCESSIVELY. THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKI... Read more
Incident date: Sep 29, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 3. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION AS INTENDED UNLESS THE BRAKE PEDAL WAS DEPRESSED EXCESSIVELY. THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CALIPERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKI... Read more
Incident date: Jun 9, 2017
TAKATA RECALL RECEIVED A LETTER :O VEHICLE WAS STATIONARY
Incident date: Oct 2, 2017
STEERING COLOM IGNITION SWITCH. THE VEHICLE FELLS TO CRANK. THE LOCK ATTACHES AROUND THE STEERING COLOM IN WHICH THE IGNITION SWITCH GOES IN TO. THIS IS THE 3RD REPLACEMENT OF FACTORY OEM PARTS AND IT CONTINUES TO GO BAD. THE VEHICLE IS STATIONARY WHEN
Incident date: Jun 30, 2015
2015 MAZDA 3. CONSUMER WRITES IN REGARDS TO NO RECALLS BEING ISSUED FOR DEFECTIVE PARTS ON VEHICLE. *LD THE CONSUMER STATED HE WAS NOT NOTIFIED OF ANY RECALLS FOR THIS VEHICLE. UPDATED 09/29/2017*JS
Incident date: Jun 30, 2015
2015 MAZDA 3. CONSUMER WRITES IN REGARDS TO NO RECALLS BEING ISSUED FOR DEFECTIVE PARTS ON VEHICLE. *LD THE CONSUMER STATED HE WAS NOT NOTIFIED OF ANY RECALLS FOR THIS VEHICLE. UPDATED 09/29/2017*JS
Incident date: Mar 1, 2017
2009 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THAT THE VEHICLE EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 9/29/2017*JS
Incident date: Sep 20, 2017
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. UPON INSPECTION, IT WAS DISCOVERED THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND CORRODED, WHICH NEARLY DAMAGED THE LOWER CONTROL ARM. THE VEHICLE WAS TAKEN TO JACK SWEENEY MAZDA IN CINCINNATI, OH WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ... Read more
Incident date: Sep 24, 2017
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 25 MPH, THE EMERGENCY INDICATOR ILLUMINATED AND BEEPED. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND OBSERVED SMOKE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MAZDA OF OLYMPIA, 2201 CARRIAGE ST SW, OLYMPIA, WA 98502) WHERE IT WAS DIAGNOSED THAT THE CALIPER NEEDED TO BE REPLACED; HOWEVER, THE PARTS... Read more
Fire
Incident date: Sep 24, 2017
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE DRIVING 25 MPH, THE EMERGENCY INDICATOR ILLUMINATED AND BEEPED. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND OBSERVED SMOKE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MAZDA OF OLYMPIA, 2201 CARRIAGE ST SW, OLYMPIA, WA 98502) WHERE IT WAS DIAGNOSED THAT THE CALIPER NEEDED TO BE REPLACED; HOWEVER, THE PARTS... Read more
Fire
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL BANGING/CLACKING NOISE AND THE VEHICLE SWAYED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (KINGS FORD INC., 9555 KINGS AUTO MALL RD, CINCINNATI, OHIO 45249) WHERE IT WAS DIAGNOSED THAT THE WHEEL WELL ON THE REAR PASSENGER SIDE WAS RUSTED AND REFERRED THE CONTACT TO A BODY SHOP. THE VEHICLE WAS NOT REPAIRED.... Read more
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL BANGING/CLACKING NOISE AND THE VEHICLE SWAYED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (KINGS FORD INC., 9555 KINGS AUTO MALL RD, CINCINNATI, OHIO 45249) WHERE IT WAS DIAGNOSED THAT THE WHEEL WELL ON THE REAR PASSENGER SIDE WAS RUSTED AND REFERRED THE CONTACT TO A BODY SHOP. THE VEHICLE WAS NOT REPAIRED.... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE AN... Read more
Incident date: Sep 11, 2017
REAR SHOCKS HAD TO BE REPLACED AFTER 65,000 MI. NO SIGN OF AN ISSUE PRIOR. DROVE TO AND FROM WORK ON A SUNDAY, MONDAY MORNING ALL FLUID HAS LEAKED ONTO MY DRIVEWAY.
Incident date: Jul 12, 2017
2017 MAZDA CX3. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH VEHICLES BLIND SPOT WARNING SYSTEM. *LD THE CONSUMER STATED THE BLIND SPOT SYSTEM DOES NOT APPEAR TO BE OPERATING WELL. THE SYSTEM ONLY SEEMED TO REGISTER WHEN A VEHICLE WAS APPROACHED FROM THE REAR. LEFT AND RIGHT SIDE WARNINGS APPEARED TO BE WORKING AS DESIGNED. WHEN THE CONSUMER'S VEHICLE WAS DOING THE OVERTAKING NO WARNING WAS GIVE... Read more