Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Oct 23, 2017
OWNERS MANUAL (ATTACHED) DOES NOT MENTION THE FOAM FILTERS LOCATED BENEATH THE PLASTIC FILTERS (PHOTO ATTACHED). COMPLAINT IS THAT THE FOAM FILTERS DO NOT DRY, AND BECOME CAKED WITH BLACK MOLD. IN THE ATTACHED PHOTO, THE FOAM FILTERS HAVE BEEN SOAKED WITH BLEACH TO KILL THE MOLD, AND WASHED TO CLEAN OUT THE MOLD "SCALE". IN ADDITION TO THE POTENTIAL HEALTH HAZARD TO OCCUPANTS OF THE VEHICLE, CLOG... Read more
Incident date: Oct 26, 2017
TAKATA RECALL: MAZDA KEEPS SAYING TO WAIT FOR A SECOND LETTER. IT IS A 2010 AND HAS BEEN YEARS. WHY DON'T THEY REPAIR THE CAR?
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Oct 25, 2017
Incident date: Oct 25, 2017
TAKATA RECALL. I HAVE A RECALL AND IT IS SUPPOSE TO BE DANGEROUS YET NO ONE IS FIXING THE ISSUE. I AM TOLD THEY DO NOT KNOW HOW TO FIX IT. DOES NOT SOUND LIKE ROCKET SCIENCE, INSTALL A NEW PASSENGER FRONTAL AIR BAG INFLATOR.
Incident date: Oct 21, 2017
TAKATA RECALL I HAVE A MAZDA CX9 2010, I GOT NO INDICATION THAT THERE WAS A PROBLEM WITH MY WATER PUMP. THE CARE DID NOT OVER HEAT, IT DID NOT STALL AND I WAS NO STEAM COMING FROM THE CAR. I DROVE MY VEHICLE TO THE OTHER SIDE OF THE WATER MORE THAN 20 MILES FROM MY HOME, SO THAT I COULD GO TO WORK. IF IT WERE NOT FOR THE PHARMACIST AT MY JOB I WOULD HAVE GOTTEN IN MY CAR AND DROVE OFF. HE NOTICE ... Read more
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Oct 25, 2017
Incident date: Jun 30, 2016
TAKATA RECALL. IT HAS BEEN RECALLED FOR A TAKATA AIR BAG FIX OVER 1 YEAR AGO AND THEY TELL ME THERE IS NO FIX AS OF YET.
Incident date: Dec 22, 2016
THE DASH PANEL ON MY PASSENGER SIDE IS MELTING, STICKY, AND CRACKED EVENTHPU I'VE USED THE RECOMMENDED CARE PROCEDURES.
Incident date: Dec 22, 2016
THE DASH PANEL ON MY PASSENGER SIDE IS MELTING, STICKY, AND CRACKED EVENTHPU I'VE USED THE RECOMMENDED CARE PROCEDURES.
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE PERFORMED NORMALLY PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V354000 (FUEL SYSTEM, GASOLINE). BROEN AND WOOD BUICK GMC MAZDA (329 GREENVILLE BLVD SW, GREENVILLE, NC) DIAGNOSED THAT THE VEHICLE NEEDED A NEW FUEL TANK. THE MANUFACTURER WAS NOT MADE AWARE O... Read more
Incident date: Oct 1, 2016
HI THERE ... WE GOT REAR ENDED LAST YEAR ... I HAVE HAD NO LUCK GETTING OUR MAZDA REPAIRED FOR THE LAST COUPLE OF MONTHS ... MAZDA HAS NOT CALLED ME BACK FOR REPAIR
Crash
Incident date: Aug 10, 2016
NHTSA RECALL NUMBER 16V-593 MANUFACTURER RECALL NUMBER 9716H SUMMARY WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR ... Read more
Incident date: Oct 22, 2017
AUTOMATIC SEAT BELT ON DRIVER SIDE DID NOT RETRACT COMPLETELY WHEN VEHICLE WAS OFF AND DOOR WAS OPENED. SEAT BELT ONLY RETRACTED 1/3 OF THE WAY AND STAYS THERE. SEAT BELT STILL RETRACTS BACK TO SHOULDER POSITION WHEN KEY IS TURNED.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Oct 23, 2017
Incident date: Oct 23, 2017
TAKATA RECALL, NO REMEDY HAS BEEN MADE FOR THIS RECALL. THE LOCAL DEALERSHIP AVOIDS PHONE CALL AND WILL NOT RETURN THE PHONE CALL.
Incident date: Jan 1, 2016
2010 MAZDA CX 9. CONSUMER WRITES IN REGARDS TO DEFECTIVE TAKATA INFLATOR. *LD UPDATED 10/23/2017*JS
Incident date: May 23, 2017
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S AIR BAG INDICATOR BEGAN TO BLINK AND THE PASSENGER AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Incident date: Sep 27, 2017
THERE HAS BEEN A RECALL FOR THE CONTROL ARMS FOR A WHILE NOW AND THE DEALER HAS NO FIX FOR THEM.. SO IM PAYING 367$ A MONTH FOR A CAR THAT I CANNONT DRIVE BECAUSE IT IS NOT SAFE.
Incident date: Mar 1, 2014
I NAVE HAD TO REPLACE THE BRAKES 15 TIMES STARTING AT 18,896 MILES AND THE LIGHTS 15 TIMES SINCE 20,662 MILES. I HAVE BEEN PULLED OVER SEVERAL TIMES ABOUT THE LIGHTS, AFTER THEY HAD JUST BEEN REPLACED. I WAS TOLD THAT THE RIGHT AND LEFT HARNESS NEEDED TO BE REPLACED. I JUST TOOK IT BACK FOR THE 15TH TIME THIS TIME THE HARNESS IS RUSTED SUPPOSEDLY BECAUSE OF A CRACK IN THE COVERING, IF THAT IS W... Read more
Incident date: Mar 1, 2014
I NAVE HAD TO REPLACE THE BRAKES 15 TIMES STARTING AT 18,896 MILES AND THE LIGHTS 15 TIMES SINCE 20,662 MILES. I HAVE BEEN PULLED OVER SEVERAL TIMES ABOUT THE LIGHTS, AFTER THEY HAD JUST BEEN REPLACED. I WAS TOLD THAT THE RIGHT AND LEFT HARNESS NEEDED TO BE REPLACED. I JUST TOOK IT BACK FOR THE 15TH TIME THIS TIME THE HARNESS IS RUSTED SUPPOSEDLY BECAUSE OF A CRACK IN THE COVERING, IF THAT IS W... Read more
Incident date: Jun 1, 2017
NHTSA RECALL NUMBER 16V-593 SUMMARY WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL ... Read more
Incident date: Aug 1, 2017
PASSENGER SIDE DASHBOARD HAS BECOME STICKY/MELTING
Incident date: Oct 21, 2017
THE AIR BAG LIGHT WILL NOT GO OFF AFTER DRIVING FOR A WHILE AND BLINKS FAST IN MOTION, FIRST TIME THIS HAPPENED I WAS MAKING A TURN ON CITY STREET.
Incident date: Oct 19, 2017
WHILE DRIVING THE VEHICLE, THE LIGHTS FLASH, RADIO CUTS OUT, ENGINE GLITCHES AND DASH LIGHTS COME ON, THEN POWER STEERING IS LOST. THE LOSS OF POWER STEERING MAKES CONTROLLING THE VEHICLE VERY DIFFICULT AND UNSAFE. THE POWER STEERING MAY COME BACK TO NORMAL AFTER A FEW SECONDS OR MAY TAKE SEVERAL MINUTES TO RETURN MAKING CONTROLLING THE VEHICLE FRIGHTENING AND UNSAFE. EPISODES WILL OCCUR RANDOM... Read more
Incident date: Jun 1, 2017
MI VEHICULO ESTA CON EL DASHBOARDS DERRETIDO ME AFECTA EL REFLEJO DE ESTE CUANDO MANEJO.LLEVO YA 6 MESES ESPERANDO A QUE LA COMPAA ME LO CAMBIE Y NADIE SE QUIERE HACER RESPONSABLE DE ESTO. NECESITO QUE ME AYUDEN YO COJO A DIARIO EXPRESSWAY Y ME DA MUCHO MIEDO TENER UN ACCIDENTE PRODUCTO DE ESTE PROBLEMA PUES ME MOLESTA A LA HORA DE MANEJAR , POR FAVOR AYUDENME, GRACIAS
Incident date: Jun 1, 2017
MI VEHICULO ESTA CON EL DASHBOARDS DERRETIDO ME AFECTA EL REFLEJO DE ESTE CUANDO MANEJO.LLEVO YA 6 MESES ESPERANDO A QUE LA COMPAA ME LO CAMBIE Y NADIE SE QUIERE HACER RESPONSABLE DE ESTO. NECESITO QUE ME AYUDEN YO COJO A DIARIO EXPRESSWAY Y ME DA MUCHO MIEDO TENER UN ACCIDENTE PRODUCTO DE ESTE PROBLEMA PUES ME MOLESTA A LA HORA DE MANEJAR , POR FAVOR AYUDENME, GRACIAS
Incident date: Jul 5, 2016
TAKATA RECALL: I HAVE BEEN WAITING SINCE JULY 2016 FOR REPLACEMENT AIRBAGS. I HAVE CALLED DEALERS AND NEVER RECEIVE A CALL BACK TO REPAIR MY VEHICLE. THEY CLAIM THE BAGS ARE UNAVAILABLE.
Incident date: Oct 20, 2017
I WAS DRIVING AND FELT THE CAR DOWN SHIFT ON THE HIGHWAY, AT LIGHT CAME ON AND SOME SORT OF TRACTION CONTROL LIGHT CAME ON. RPM WOULD GO CRAZY SOMETIMES WHILE THIS HAPPENED. WHEN I GOT HOME AND PUT IT ON PARK IT SHIFTED REALLY HARD TRIED TO PUT IT ON DRIVE AND SHIFTED HARD. AS WELL SO I LET IT BE. I HEARD ABOUT THIS HAPPENING TO OTHER MAZDAS AS WELL PLEASE INVESTIGATE THIS SUPPOSEDLY ITS A ISSUE W... Read more
Incident date: Oct 20, 2017
I WAS DRIVING AND FELT THE CAR DOWN SHIFT ON THE HIGHWAY, AT LIGHT CAME ON AND SOME SORT OF TRACTION CONTROL LIGHT CAME ON. RPM WOULD GO CRAZY SOMETIMES WHILE THIS HAPPENED. WHEN I GOT HOME AND PUT IT ON PARK IT SHIFTED REALLY HARD TRIED TO PUT IT ON DRIVE AND SHIFTED HARD. AS WELL SO I LET IT BE. I HEARD ABOUT THIS HAPPENING TO OTHER MAZDAS AS WELL PLEASE INVESTIGATE THIS SUPPOSEDLY ITS A ISSUE W... Read more
Incident date: Jun 1, 2017
NO ACCIDENTS RECALLS THAT HAVE NOT BEEN FIXED. DEALER CAN'T GET PARTS
Incident date: Jun 1, 2017
NO ACCIDENTS RECALLS THAT HAVE NOT BEEN FIXED. DEALER CAN'T GET PARTS
Incident date: May 30, 2017
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY STATE, FLORIDA, WHICH IS A HIGH PRIORITY RECALL. FIRST NOTICE OF AIRBAG RECALL WAS MAY, 2017. STILL WAITING FOR REPLACEMENT AIRBAG. I'M AFRAID TO DRIVE CAR FOR FEAR OF AIRBAG DEPLOYMENT WITH SHRAPNEL AS STATED IN RECALL NOTICE.
Incident date: Oct 21, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AT 1-800-222-5500, OPTION 6; HOWEVER, THE CALL DISCONNECTED. THE CONTACT HAD NOT EXPER... Read more
Incident date: Oct 19, 2017
HAVE TO REPLACE BOTH LOW BEAM HEADLIGHTS EVERY YEAR. NOW SOMETHING HAS BURNED OUT OR MELTED AND A SIMPLE BULB REPLACEMENT WILL NOT FIX THE CONSTANT REOCCURRING ISSUE.
Incident date: Aug 23, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMSEY MAZDA OF RAMSEY, NEW JERSEY (436 STATE ROUTE 17) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME... Read more
Incident date: Feb 9, 2017
TL* THE CONTACT OWNS A 2010 MAZDA M3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MUNDAY MAZDA, 555 FM 1960 W, HOUSTON, TX 77090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR TH... Read more
Incident date: Oct 18, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH TACOMA MAZDA (6027 S TACOMA WAY, TACOMA, WA 98409, (253) 722-2888) WAS CONTACTED, BUT WAS UNABLE TO REPA... Read more
Incident date: Jul 1, 2017
WHEN DRIVING, REGARDLESS OF WEATHER CONDITIONS OR OUTSIDE TEMPERATURE, IT FEELS AS IF THE BRAKES ARE DRAGGING. THERE IS A RECALL ON THE BRAKES/PARKING BRAKE THAT WAS ISSUED IN JUNE 2017 BUT MAZDA IS UNABLE TO MAKE THE NECESSARY REPAIRS AND IT IS NOW OCTOBER 18! THIS IS AN ONGOING ISSUE SO THIS FORM IS ASKING "WHEN DID THIS HAPPEN?" BUT THIS IS NOT JUST A ONE-TIME EVENT. IT FEELS AS IF THE BRAKE... Read more
Incident date: Jul 24, 2017
"TAKAO A RECALL". I RECEIVED A NOTICE OF THIS RECALL IN JULY OF 2016. IT TOLD ME THAT I WOULD BE NOTIFIED WHEN THE LOCAL DEALER HAD PARTS TO FIX THE DEFECT. IN JULY OF 2017 I HAD MY CAR AT THE DEALER FOR OTHER REPAIRS AND I ASKED ABOUT THE RECALL. I WAS TOLD THAT PARTS WERE NOT AVAILABLE AND NOT TO WORRY ABOUT IT.
Incident date: Jun 1, 2017
I STARTED NOTICING A STRONG SMELL OF GASOLINE INSIDE THE CAR WHENEVER I TURNED ON AC. I THOUGHT IT COULD BE BECAUSE OF SOME LEAK BUT THERE WAS NO LEAK ANYWHERE OUTSIDE THE CAR. I HAVE BEEN USING THE CAR FOR THE COMMUTE JUST WITHIN THE CITY LIMITS. WHEN THE SMELL CONTINUED TO EXIST I TOOK IT TO EARNHARDT MAZDA DEALERSHIP IN SCOTTSDALE AZ WHERE I WAS TOLD THAT IT COULD BE A PROBLEM WITH THE FUEL PUM... Read more
Incident date: Oct 16, 2017
ON 07/28/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH WHILE DRIVING ALSO THE PASSENGER SIDE WAS OCCUPIED. LASTED UNTIL VEHICLE WAS TURNED OFF. MAZDA DEALER FOUND CODE B00A0 FOR PASSENGER OCCUPANT DETECTION SYSTEM. THEY RESET THE CODE AND TESTED AIR BAG SYSTEM, THEY STATED THAT ALL SYSTEMS PASS TEST. ON 10/16/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH AND THE WARNING... Read more
Incident date: Oct 16, 2017
ON 07/28/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH WHILE DRIVING ALSO THE PASSENGER SIDE WAS OCCUPIED. LASTED UNTIL VEHICLE WAS TURNED OFF. MAZDA DEALER FOUND CODE B00A0 FOR PASSENGER OCCUPANT DETECTION SYSTEM. THEY RESET THE CODE AND TESTED AIR BAG SYSTEM, THEY STATED THAT ALL SYSTEMS PASS TEST. ON 10/16/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH AND THE WARNING... Read more
Incident date: Oct 16, 2017
ON 07/28/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH WHILE DRIVING ALSO THE PASSENGER SIDE WAS OCCUPIED. LASTED UNTIL VEHICLE WAS TURNED OFF. MAZDA DEALER FOUND CODE B00A0 FOR PASSENGER OCCUPANT DETECTION SYSTEM. THEY RESET THE CODE AND TESTED AIR BAG SYSTEM, THEY STATED THAT ALL SYSTEMS PASS TEST. ON 10/16/2017, AIR BAG LIGHT ON INSTRUMENT CLUSTER BEGAN TO FLASH AND THE WARNING... Read more
Incident date: Oct 16, 2017
SINCERELY, [XXX] DATE: 2017/10/17 ADDRESS: [XXX] PHONE: [XXX]
Crash
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTI... Read more
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTI... Read more
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTI... Read more
Incident date: Sep 20, 2016
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTI... Read more
Incident date: Apr 1, 2017
WHEN PUTTING THE CAR IN PARK AND PRESSING THE START/STOP BUTTON, THE CAR DOES NOT SHUT OFF. THIS HAS BEEN GOING ON FOR ABOUT 6 MONTHS NOW THAT I KNOW OF AND PERSISTENTLY GETS WORSE.
Incident date: Oct 17, 2017
THE VEHICLE IS 8 YEARS OLD, HAS 133000 MILES, HAS HAD 1 OWNER, AND HAS ALWAYS BEEN HOUSED IN A GARAGE. DESPITE THIS, THE FRONT SUB-FRAME ASSEMBLY IS RUSTED AND ROTTING AND NEEDS TO BE REPLACED. I ORIGINALLY BROUGHT THE VEHICLE IN TO GET THE RIGHT INNER/OUTER TIE RODS AND TIE ROD BOOT REPLACED, BUT ONCE ON A LIFT A MECHANIC IDENTIFIED THE PERVASIVE RUST. THE MECHANIC SHOWED ME THAT THE RUST/ROT WAS... Read more
Incident date: Jul 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V474000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS... Read more
Incident date: Oct 15, 2017
TAKATA AIRBAG RECALL-I BELIEVE THE 2012 MAZDA 3 SHOULD BE PART OF THE RECALL. MY AIRBAG LIGHT FLASHES. IT WAS DIAGNOSED AS DRIVER SIDE OPEN. THIS IS A MAJOR SAFETY CONCERN. MY VEHICLE HAS NEVER BEEN IN A AN ACCIDENT, BUT THE COMPUTER SAYS MY AIRBAG HAD BEEN DEPLOYED WHEN IT HAS NOT.
Incident date: Oct 1, 2017
MELTING DASHBOARD CAUSING GLARE ON FRONT WINDSHIELD