Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 1, 2017
TAKATA RECALL :I HAVE A MAZDA 6 2011 2.5V AND THE DRIVER SIDE LOW BEAM LIGHT GOES OUT EVERY SINGLE NIGHT I DRIVE AND I HAVE TO TAP IT REALLY HARD TO BRING IT BACK ON AND I SAW THOUSANDS OF COMMENTS REGARDING THIS ISSUE FROM MAZDA 6 2011-2013 OWNERS IN SOCIAL MEDIA
Incident date: Oct 1, 2016
RECEVIED A LETTER FROM MAZDA REGAREDING A RECALL ON OUR CAR OCTOBER 2106 AS OF TODAY( NOVEMBER 2017) STILL GETTING A RUN AROUND ON THE ISSUE. ONE YEAR SINCE THE RECALL AND STILL THE ISSUE IS NOT FIXED.
Incident date: Nov 18, 2015
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
Crash
2 injured
Incident date: Nov 18, 2015
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
Crash
2 injured
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, THE THROTTLE BECAME STUCK AT ANY SPEED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND ADJUST THE SPEED CABLE IN ORDER TO OPERATE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NO... Read more
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. AFTER THE ACCELERATOR PEDAL WAS DEPRESSED, THE THROTTLE BECAME STUCK AT ANY SPEED. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD AND ADJUST THE SPEED CABLE IN ORDER TO OPERATE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NO... Read more
Incident date: Aug 4, 2017
I WAS DRIVING DOWN A HIGHWAY LEAVING WORK WHEN I HEARD A LOUD BANG, THEN NOTICED MY SUNROOF HAD A LARGE HOLE IN IT. I PULLED OVER TO INSPECT THE DAMAGE AND TO SEE WHAT COULD HAVE HIT ME, THERE WAS NO EVIDENCE OF ANY IMPACT- WITH BARELY ANY GLASS INSIDE THE CAR. THE BREAK LOOKS LIKE IT EXPLODED OUTWARDS.
Incident date: Oct 25, 2017
AIRBAG SAFETY RECALL, TRANSMISSION SWITCH FAILURE, THROTTLE BODY FAILURE, BRAKE FAILURE
Incident date: Oct 25, 2017
AIRBAG SAFETY RECALL, TRANSMISSION SWITCH FAILURE, THROTTLE BODY FAILURE, BRAKE FAILURE
Incident date: Oct 25, 2017
AIRBAG SAFETY RECALL, TRANSMISSION SWITCH FAILURE, THROTTLE BODY FAILURE, BRAKE FAILURE
Incident date: Nov 1, 2017
WHILE DRIVING MY 2003 MAZDA TRIBUTE I HEARD A FEW STRANGE SOUNDS. SEVERAL TIMES THE CAR SUDDENLY PULLED TO THE RIGHT. THERE WAS ALSO A SOUND OF SOMETHING RUBBING THAT GOT FASTER AND FASTER AS I ACCELERATED. THEN WHEN THE CAR PULLED SUDDENLY TO THE RIGHT MY SON AND I HEARD A LOUD SOUND. FORTUNATELY, I WAS FAIRLY CLOSE TO OUR MECHANIC SO I SLOWLY DROVE THE CAR THERE. UPON INSPECTION THE MECHANIC FOU... Read more
Incident date: Nov 1, 2017
WHILE DRIVING MY 2003 MAZDA TRIBUTE I HEARD A FEW STRANGE SOUNDS. SEVERAL TIMES THE CAR SUDDENLY PULLED TO THE RIGHT. THERE WAS ALSO A SOUND OF SOMETHING RUBBING THAT GOT FASTER AND FASTER AS I ACCELERATED. THEN WHEN THE CAR PULLED SUDDENLY TO THE RIGHT MY SON AND I HEARD A LOUD SOUND. FORTUNATELY, I WAS FAIRLY CLOSE TO OUR MECHANIC SO I SLOWLY DROVE THE CAR THERE. UPON INSPECTION THE MECHANIC FOU... Read more
Incident date: Nov 1, 2017
WHILE DRIVING MY 2003 MAZDA TRIBUTE I HEARD A FEW STRANGE SOUNDS. SEVERAL TIMES THE CAR SUDDENLY PULLED TO THE RIGHT. THERE WAS ALSO A SOUND OF SOMETHING RUBBING THAT GOT FASTER AND FASTER AS I ACCELERATED. THEN WHEN THE CAR PULLED SUDDENLY TO THE RIGHT MY SON AND I HEARD A LOUD SOUND. FORTUNATELY, I WAS FAIRLY CLOSE TO OUR MECHANIC SO I SLOWLY DROVE THE CAR THERE. UPON INSPECTION THE MECHANIC FOU... Read more
Incident date: Oct 31, 2017
1) WE RECEIVED NOTIFICATION OF THE RECALL WHEN WE PURCHASED THE USED VEHICLE ON 7/8/2017. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. THE SAFETY RISK ASSOCIATED WITH THIS RECALL IS THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Incident date: Oct 31, 2017
1) WE RECEIVED NOTIFICATION OF THE RECALL WHEN WE PURCHASED THE USED VEHICLE ON 7/8/2017. THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. THE SAFETY RISK ASSOCIATED WITH THIS RECALL IS THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Incident date: Sep 23, 2017
DRIVERS LOW LIGHT BALLAST TOOK ON WATER AND RUSTED OUT CAUSING THE HEADLIGHT TO SHORT OUT.
Incident date: Oct 6, 2017
FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL... Read more
Incident date: Oct 6, 2017
FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL... Read more
Incident date: Oct 4, 2016
SUNROOF SHATTERED WHILE DOING NORMAL DRIVING. NOTHING HIT THE SUNROOF OR THE CAR, THE SUNROOF SIMPLY SHATTERED AND GLASS FELL ON ME, AND MY CHILDREN. WE WERE DRIVING ON A STATE HIGHWAY GOING ABOUT 70 (THE SPEED LIMIT). THERE WERE NO OTHER VEHICLES AROUND OR IN FRONT OF ME.
Incident date: Oct 23, 2017
I RECEIVED A LEGAL NOTICE FOR DEFECTED AIRBAG( TAKATA AIRBAG INFLATORS) AND I BELIEVE THAT MY VEHICLE, MAZDA CX-5 IS ON YOUR RECALL LIST BUT WHEN I CONFIRMED WITH MAZDA DEALERSHIP, THEY TOLD ME THERE IS NO RECALL FOR AIRBAG. SO I WANT TO KNOW WHO IS CORRECT OR NOT. SINCE I RECEIVED THE NOTICE I'VE BEEN CONCERNING ABOUT IT.
Incident date: Jun 6, 2017
THE CAR WILL NOT COMPLETELY SHUT OFF. WHEN PARKING THE PUSH BUTTON ON/OFF SWITCH IS PRESSED. THE CAR ENGINE SHUTS OFF BUT POWER IS STILL TURNED ON. THIS HAPPENS RANDOMLY. IT HAS TAKEN AS MUCH AS 20 MINS OF DRIVING IN A PARKING LOT TO TRY AND GET THE CAR TO SHUT OFF. FIRST NOTICED IN JUNE, IT IS NOT OCTOBER AND IT SEEMS TO HAVE GOTTEN WORSE.
Incident date: Oct 30, 2017
I HAVE COMPLAIN ABOUT 2013 MAZDA CX-5 GRAND TOURING I BOUGHT. THE VEHICLE IS DRIVEN JUST 49000 MILES IN 5 YEARS AND JUST AFTER IT COMPLETED 5 YEARS STARTED HAVING ISSUES. AFTER THE DEALER CHECK THEY FOUND THE TRANSMISSION HAS TO BE REPLACED COSTING $4000+. THE DEALER MENTIONED AS ITS MORE THAN 5 YEARS ITS NOT COVERED UNDER WARRANTY. THIS IS VERY DISGUSTING AND THE STRESSFUL WHEN YOU TRUST A BRA... Read more
Incident date: Oct 11, 2017
I BOUGHT THIS CAR IN JANUARY OF 2017. LATELY, I NOTICED THE RIGHT SIDE OF DASH WENT BLACK, AS STEERING INFO SWITCH FAILS WHILE DRIVING. BEFORE OUR SUMMER VACATION ROAD TRIP, I READ THROUGH THE MANUAL AND TESTED OUT ELECTRONIC "BELLS AND WHISTLES", I DISCOVERED THE MASTER CONTROL SWITCH IN CONSOLE AND THE STEERING WHEEL'S RADIO VOLUME CONTROL WERE NON-FUNCTIONAL(NEVER WORKED). THERE WAS NO F... Read more
Incident date: Oct 29, 2017
TAKATA INFLATORS RECALL? NO INCIDENT TO REPORT
Incident date: Oct 29, 2017
TAKATA INFLATORS RECALL? NO INCIDENT TO REPORT
Incident date: Oct 29, 2017
TAKATA INFLATORS RECALL? NO INCIDENT TO REPORT
Incident date: Oct 29, 2017
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
Incident date: Oct 29, 2017
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
Incident date: Oct 29, 2017
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
Incident date: Oct 29, 2017
THE VEHICLE WAS SERVICED IN 2016 AS PART OF NHTSA RECALL #14V282000, BUT THE PCSM SOFTWARE WAS ONLY UPDATED. NO PARTS WERE REPLACED.THE FIRST TIME I NOTICED THE ISSUE AGAIN WAS OCTOBER 2017. I WAS STOPPED AT A STOPLIGHT, THE VEHICLE WAS AT AN IDLE, AND THE STEERING WHEEL BEGAN TO JERK BACK AND FORTH. THE STEERING WHEEL CONTINUES TO JERK VIOLENTLY WHEN THE VEHICLE IS AT AN IDLE. IT TAKES GREAT EFFO... Read more
Incident date: Jan 1, 2017
TAKATA RECALL - FAILURE TO REPLACE IN A TIMELY MANNER AND PREVENTED FROM CARRYING PASSENGERS IN THE FRONT PASSENGER SEAT OF THE CAR. CANNOT SELL / TRADE THIS VEHICLE UNTIL THE BAG(S) IS / ARE REPLACED.
Incident date: Oct 16, 2017
POWER BOOSTER MASTER CYLINDER FAILURE. FIRST, SPONGY PEDAL ATTRIBUTED TO MASTER CYLINDER WITH NO FLUID PRESENT. AFTER REFILLING HYDRAULIC FLUID, PEDAL WAS BETTER FOR A DAY OR TWO THEN LOUD NOISE COMING FROM CABIN IN VEHICLE WHEN PEDAL IS DEPRESSED. (IT GOES TO THE FLOOR AND BECOMES VERY LOUD.) SOUNDS LIKE AN IDENTICAL PROBLEM TO EARLIER MODEL YEAR.
Incident date: Feb 12, 2008
I WAS REAR ENDED WHILE PREGNANT AND DRIVING MY 2004 MAZDA 3 HATCHBACK. THE AIRBAGS NEVER DEPLOYED BUT I WAS ON MY WAY TO A DOCTOR'S APPOINTMENT AND WAS ABLE TO HAVE AN ULTRASOUND TO ENSURE MY CHILD WAS SAFE. NO INSURANCE CLAIM WAS FILED BUT I WAS CONCERNED. I WAS AT A STOP SIGN.
Incident date: Aug 30, 2016
TAKATA RECALL ON AUGUST 30 2016 I WAS DRIVING ON THE STREET BREAKING AS I WAS APPROACHING A RED LIGHT WHEN MY 2011 MAZDA CX7 WAS REAR ENDED AND SLID INTO ANOTHER VEHICLE. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL TODAY ABOUT A REACALL WITH A BAR CODE AND NUMBERS TK66253230. I DO NOT HAVE MY POLICE REPORT THEY DON'T HAND THEM OUT ANYMORE IN ... Read more
Crash
2 injured
Incident date: Oct 20, 2017
I WAS DRIVING DOWN THE INTERSTATE AT NORMAL SPEED AT 7PM NORTH OF BIRMINGHAM, AL. IT WAS DARK AND A COUPLE VEHICLES WERE PRETTY FAR AHEAD OF ME. THERE WAS NOTHING ABOVE THE CAR (NO BRIDGE, TREE, ETC.) ALL OF A SUDDEN, I HEARD WHAT SOUNDED LIKE AN EXPLOSION OR GUNSHOT. I GOT OFF AT THE NEAREST EXIT TO EXAMINE THE VEHICLE AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THE SUNROOF GLASS EXPLODED UPWAR... Read more
Incident date: Oct 27, 2017
NHTSA RECALL NUMBER:17V-393 MANUFACTURER RECALL NUMBER:1217F RECALL ISSUED JUNE 22, 2017 NO MANUFACTURER FIX AVAILABLE, YET AS OF OCTOBER 27, 2017 SUMMARY ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATO... Read more
Incident date: Oct 1, 2016
THE AIRBAG LIGHT HAS BEEN ON FOR PAST YEAR. THE DEALERSHIP SAID THEY CAN MAKE IT TURN OFF BUT I'M ASSUMING SINCE THE LIGHT IS ON MY AIRBAG IS DISABLED AND WON'T WORK WHEN AND IF IT NEEDS TO.
Incident date: Oct 1, 2016
THE AIRBAG LIGHT HAS BEEN ON FOR PAST YEAR. THE DEALERSHIP SAID THEY CAN MAKE IT TURN OFF BUT I'M ASSUMING SINCE THE LIGHT IS ON MY AIRBAG IS DISABLED AND WON'T WORK WHEN AND IF IT NEEDS TO.
Incident date: Sep 25, 2015
THE AIRBAG DEFLATED WHEN I WAS INVOLVED IN A CAR ACCIDENT SEPTEMBER 25, 2015. I SUFFERED A FRACTURED STERNUM FROM THE AIRBAG AND SEVERELY MULTIPLE FRACTURES IN RIGHT ANKLE. THIS CAR WAS TOTALED. THE ACCIDENT WAS NOT MY FAULT, THE OTHER CAR MOVED INTO MY LANE AND I STRUCK IT HEAD ON.
Crash
1 injured
Incident date: Sep 25, 2015
THE AIRBAG DEFLATED WHEN I WAS INVOLVED IN A CAR ACCIDENT SEPTEMBER 25, 2015. I SUFFERED A FRACTURED STERNUM FROM THE AIRBAG AND SEVERELY MULTIPLE FRACTURES IN RIGHT ANKLE. THIS CAR WAS TOTALED. THE ACCIDENT WAS NOT MY FAULT, THE OTHER CAR MOVED INTO MY LANE AND I STRUCK IT HEAD ON.
Crash
1 injured
Incident date: Sep 25, 2015
THE AIRBAG DEFLATED WHEN I WAS INVOLVED IN A CAR ACCIDENT SEPTEMBER 25, 2015. I SUFFERED A FRACTURED STERNUM FROM THE AIRBAG AND SEVERELY MULTIPLE FRACTURES IN RIGHT ANKLE. THIS CAR WAS TOTALED. THE ACCIDENT WAS NOT MY FAULT, THE OTHER CAR MOVED INTO MY LANE AND I STRUCK IT HEAD ON.
Crash
1 injured
Incident date: Oct 21, 2017
BLIND SPOT MONITORING SYSTEM WOULD DISENGAGE ( COME OFF) WHEN YOU ARE DRIVING WHILE ANOTHER VEHICLE IS WITHIN RANGE ( CLOSE ON YOUR LEFT OR RIGHT SIDE. NO LIGHT INDICATES ON DASH THAT THE SYSTEM IS OFF NOR ANY WARNING OR BEEPS IS HEARD IF YOU ACTIVATE YOU CHANGE LANE SIGNALS. THIS HAS HAPPEN RANDOMLY AT LEAST THREE TIMES ALL SIMILAR. EVEN IF YOU DEPRESS AND RELEASE THE SWITCH FOR THIS FEATURE... Read more
Incident date: Sep 27, 2017
WHILE COMING THROUGH A CAR WAS MY SUN ROOF SHATTERED WHEN IT CAME TO THE DRYING CYCLE. LUCKILY I WASN'T IN THE CAR.
Incident date: Oct 22, 2017
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT WAS EXTREMELY FIRM. THE CONTACT STATED THAT GRADUALLY THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE WAS ABLE TO BE STOPPED. THE VEHICLE WAS TAKEN TO CARDINALEWAY MAZDA-PEORIA (8424 W BELL RD, PEORIA, AZ 85382, (623) 738-0755) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND BRAKE BOOST... Read more
Incident date: Oct 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200) WAS NOTIFIED, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED A TSB THAT INDICATED THAT, WIT... Read more
Incident date: Oct 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. THE CONTACT STATED THAT THE SMART CITY BRAKE SYSTEM FAILED TO FUNCTION PROPERLY WHEN ACTIVATED AND MODIFIED TO A SPECIFIC DISTANCE OR SPEED. THE DEALER (MAZDA OF MESQUITE, 15900 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 686-6200) WAS NOTIFIED, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED A TSB THAT INDICATED THAT, WIT... Read more
Incident date: Oct 25, 2017
PASSENGER REAR WHEEL WELL COMPLETELY RUSTED THROUGH LEADING TO FAILURE OF THE SHOCK MOUNT. SHOCK ENTERING THE VEHICLE CARGO AREA THROUGH THE BODY.
Incident date: Oct 25, 2017
PASSENGER REAR WHEEL WELL COMPLETELY RUSTED THROUGH LEADING TO FAILURE OF THE SHOCK MOUNT. SHOCK ENTERING THE VEHICLE CARGO AREA THROUGH THE BODY.
Incident date: Oct 14, 2016
DRIVER'S SEAT LIFTER ADJUSTMENTS BROKEN (RECALL NOTICE HAS BEEN SENT BUT WHEN I WENT TO DEALER IN MID-FEBRUARY 2017 WAS TOLD THEY DIDN'T HAVE THE PART, AND WOULD CALL ME BACK WHEN IT ARRIVED). AS OF TODAY, 10/26/17, I HAVE NOT BEEN CALLED TO TELL ME THE PART IS IN.