Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 10, 2017
TAKATA RECALL, MY CAR SUDDENLY STOPPED ON THE SIDE, OF THE 101 FREEWAY OFF THE WEST LAKE VILLAGE EXIT GOING SOUTH, AND WOULD NOT TURN ON. I HAD MY CAR TOWED TO THE MAZDA DEALERSHIP AFTER FINDING OUT OF THE RECALL ON THE FUEL PUMP AND AIR BAGS ON THE MAZDA WEBSITE. AFTER 3 DAYS AT THE DEALERSHIP AND BEING CHARGED 3 HOURS OF $115.00 HOUR THEY WERE NOT ABLE TO REPAIR MY CAR OR REPLACE THE RECALL. TH... Read more
Incident date: Aug 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION D... Read more
Incident date: Oct 25, 2017
I RECEIVED A SAFETY RECALL FOR MY VEHICLE AND HAVE CONTACTED LOU BACHRODT MAZDA IN COCONUT CREEK, FLORIDA, TO SCHEDULE AN APPOINTMENT. HOWEVER, NO ONE RETURNS MY CALLS. PLEASE SEE THE ATTACHED FILES DOCUMENTING THE VARIOUS ATTEMPTS I MADE. I CAN BE CONTACTED VIA EMAIL AT [email protected] OR AT 954-655.8605.
MAZDA
MX-5 MIATA
(2000) - FUEL/PROPULSION SYSTEM
Nov 13, 2017
Incident date: Mar 29, 2017
THE TRUNK SMELLS LIKE GASOLINE. THE CABIN SMELLS LIKE GASOLINE. WHILE RESEARCHING ONLINE, THERE ARE NUMEROUS COMPLAINTS ABOUT A GAS SMELL ON THESE CARS.
Incident date: Sep 13, 2017
PROGRESSIVE POWER STEERING RACK FAILURE POWER STEERING RACK, WHILE TURNING, MAKES AUDIBLE CLUNKING/POPPING NOISE ACCOMPANIED BY VIBRATION AND EXCESSIVE PLAY IN STEERING. MOST NOTICEABLE WHEN MAKING A LOW-SPEED THREE POINT TURN, I.E. BACKING INTO OR OUT OF A PARKING SPACE. COMPLETE STEERING FAILURE MAY RESULT IF NOT CAUGHT OR ADDRESSED EARLY. OCCURRED IN A NEW, VERY LOW-MILAGE VEHICLE.
Incident date: Nov 12, 2017
THE BRAKES STARTED TO GO DOWN TO THE FLOOR INTERMITTENTLY. THEY WILL GET HARD AND THE NEXT DAY OR TWO WILL GO BACK DOWN TO THE FLOOR. THE MASTER CYLINDER HAS BEEN CHANGED, THE BRAKES HAVE BEEN BLED. THE ROTORS ARE IN GOOD CONDITION AND HAVE BEEN TURNED AND NEW BRAKES WERE PUT ON THE CAR. THE BRAKES STILL GO DOWN TO THE FLOOR. I THINK THIS IS AN ONGOING PROBLEM WITH THIS MODEL OF CAR AND IT ... Read more
Incident date: Nov 10, 2015
SINCE I HAVE OWNED CAR, GRADUAL DETERIORATION OF INTERIOR COMPONENTS TO INCLUDE SAFETY ITEM; CRACKED REAR-VIEW MIRROR, CEILING SUNGLASSES HOLDER (BLOCKS REAR-VIEW MIRROR, CHANGE HOLDER (HIT EVERY TIME GET INTO CAR), SEAT TRACK COVER (DANGER OF PUTTING FINGER INSIDE), AND STEERING WHEEL PLASTIC LOOSE. I HAVE IMAGES OF THE REMAINING ITEMS, ALTHOUGH FILE SIZE PREVENTED UPLOAD AND CAN SEND UNDER SEPAR... Read more
Incident date: Nov 10, 2017
AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MPH UP HILLS AND MAYBE THIRTY DOWNHILL. STEERING AND BRAKES WERE NORMAL... Read more
Incident date: Nov 10, 2017
AFTER A LUBE, OIL FILTER SERVICE FRIDAY MORNING AT THE MAZDA DEALERSHIP, IN THE EVENING WHILE DRIVING AT SIXTY MPH ON A MAJOR HIGHWAY, WE EXPERIENCED AN ENGINE LOSS OF POWER. REDUCED DOWN TO TWENTY MPH, WE SAFELY STEERED TO THE BREAKDOWN LANE AND AVOIDED A SERIOUS INJURY OR WORSE. WE CONTINUED HOME ON CITY STREETS GOING TEN MPH UP HILLS AND MAYBE THIRTY DOWNHILL. STEERING AND BRAKES WERE NORMAL... Read more
Incident date: Oct 15, 2016
RECALL REPAIRS NOT AVAILABLE .
Incident date: Oct 15, 2016
RECALL REPAIRS NOT AVAILABLE .
Incident date: Oct 15, 2016
RECALL REPAIRS NOT AVAILABLE .
Incident date: Aug 24, 2017
I CALLED DEALER 3 TIMES TO HAVE MY AIRBAGS REPLACED (FINAL RECALL 1317F). THIS WAS OVER THE COURSE OF 6 MONTHS. THEY NEVER CALL ME BACK. THE THIRD TIME I CALLED (ON 8/24/2017) I WAS TOLD THEY WOULD CALL ME BACK (AGAIN) IN ONE MONTH. THEY STILL HAVE NEVER CALLED ME BACK.
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Nov 10, 2017
Incident date: Nov 6, 2017
I RECEIVE A NOTIFICATION FOR THE AIRBAG IS SOMETHING RUN. THE AIRBAG PUT AT RISK MY LIFE. AND WANT CANT I DO FOR REPLACEMENT THE AIRBAG.
Incident date: Jun 1, 2017
CAR HAS 6379 MILES. BRAKES GRABBING AND CAR JERKS AT TIMES WHEN PEDDLE APPLIED. CAR HAS 20% BRAKE PAD LR 20% RR 50%RF 50% LF. TOOK INTO MAZDA DEALER AND THE SOLUTION WAS TO REPLACE PADS. WITH 6379 MILES DRIVEN MOSTLY ON HIGHWAY IS THIS A FAULTY PAD PRODUCT? HAPPENS AT LOW SPEEDS WHEN STOPPING. STARTED 06/17 AND STILL HAPPENING.
Incident date: Aug 2, 2017
TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL... Read more
Incident date: Aug 2, 2017
TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL... Read more
Incident date: Aug 2, 2017
TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL... Read more
Incident date: May 1, 2016
TAKATA RECALL - I'VE BEEN WAITING FOR MORE THAN A YEAR FOR THE DEALER TO REPLACE THE TAKATA AIRBAG BUT THEY TELL ME THAT THE PART IS NOT AVAILABLE AND I'VE RECEIVED MANY MANY NOTIFICATIONS BY REGULAR MAIL ABOUT THIS. THE DEALER IS FLAGSHIP MAZDA IN SAN JUAN PUERTO RICO. I UNDERSTAND THIS IS AN IMPORTANT REPLACEMENT AND THAT PEOPLE HAD DIED FROM THIS ISSUE. IT IS UNACCEPTABLE THAT I'VE CALLED THREE... Read more
Incident date: Nov 5, 2017
I WAS DRIVING 30 MPH ON A SMALL RURAL ROAD GOING THROUGH A RIGHT-HAND TURN WHEN THE A/T, ENGINE, AND STABILITY CONTROL LIGHTS CAME ON. I PUSHED THE STABILITY CONTROL SWITCH IN ATTEMPT TO SHUT IT OFF BUT TO NO AVAIL. I STOPPED AND TURNED THE IGNITION OFF BUT THAT DIDN'T RESOLVE THE ISSUE EITHER. I DROVE IT HOME BUT IT WASN'T EASY. THE CAR HAD NO ACCELERATION (NO TORQUE) AND COULD BARELY GET UP... Read more
Incident date: Nov 5, 2017
AIR BAG LIGHT STAYS ON FOR NO REASON
Incident date: Oct 20, 2017
2010 MAZDA3S GRAND TOURING, CONDENSATION ACCUMULATED IN HEAD LAMP RESULTING IN HEAD LAMP BULB FAILURE. THE COST TO REPLACE HEAD LAMP ASSEMBLY IS $2500.00 $250.00 JUST FOR THE BULB. THOUSANDS OF NOTED ON LINE COMPLAINTS WITH PHOTOS WITH NO DAMAGE TO ASSEMBLY BUT THE SEALANT HAS FAILED. MAZDA DEALERSHIP PARTS DEPARTMENT ACKNOWLEDGED THIS IS A KNOWN ISSUE WITH THE MAZDA3.
Incident date: Jul 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MA... Read more
Incident date: Jul 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MA... Read more
Incident date: Nov 7, 2017
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL ... Read more
Incident date: Nov 7, 2017
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL ... Read more
Incident date: Nov 5, 2017
THE 2005 MAZDA TRIBUTE S (3.0L V6), ALSO KNOWN AS THE 2005 FORD ESCAPE (SAME PARTS, ASSEMBLY LINE, PCM, ETC) HAS A KNOWN ISSUE THAT CAN BE TRACKED THROUGH MANY, MANY TSBS. MAZDA/FORD USED THE INCORRECT AND FAULTY SPARK PLUGS IN THEIR 2005 TRIBUTES AND ESCAPES. THESE PLUGS GENERATE TOO MUCH RF NOISE AND THEIR FAULTY COIL-ON-PLUG DESIGNED IGNITION SYSTEM DOES NOT PROVIDE ANYWHERE NEAR ENOUGH SUPPRES... Read more
Incident date: Oct 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (S... Read more
Incident date: Oct 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT STATED THAT THE VEHICLE LACKED STABILITY WHEN BEING OPERATED AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS AND BALL JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (S... Read more
Incident date: Sep 1, 2017
FAULTY E-BRAKE. E-BRAKE BUTTON HAS CORRODED AWAY AND WILL NO LONGER HOLD THE CAR IN PARK (CAR IS A MANUAL, SO THIS IS PARTICULARLY CONCERNING SINCE THIS IS THE ONLY WAY TO OFFICALLY KEEP THE CAR IN PARK WHEN TURNED OFF). CAR WAS PARKED IN A STATIONARY POSITION, ON A SLIGHTLY SLANTED ROAD. CAME BACK AND CAR HAD SLIGHTLY BACKED UP INTO CAR BEHIND IT BECAUSE PARKING BREAK HAD 'LET GO'. LUCKILY SLANT ... Read more
Crash
Incident date: Nov 6, 2017
2010 MAZDA 6 ISPORT PASSENGER DASHBOARD CRASH PAD HAS BEEN MELTING PROGRESSIVELY FOR ABOUT 2 YEARS. ONLY BEGAN NOTICING THE DASH MELTING UPON MY MOVE TO HAWAII, SO I ASSUME IT IS A RESULT OF SUBPAR PARTS AND THE HOT/HUMID CLIMATE. THIS APPEARS TO BE COMMON WITH THIS MAKE AND MODEL, BASED ON RESEARCH INTO THE ISSUE.
Incident date: Nov 6, 2017
2010 MAZDA 6 ISPORT PASSENGER DASHBOARD CRASH PAD HAS BEEN MELTING PROGRESSIVELY FOR ABOUT 2 YEARS. ONLY BEGAN NOTICING THE DASH MELTING UPON MY MOVE TO HAWAII, SO I ASSUME IT IS A RESULT OF SUBPAR PARTS AND THE HOT/HUMID CLIMATE. THIS APPEARS TO BE COMMON WITH THIS MAKE AND MODEL, BASED ON RESEARCH INTO THE ISSUE.
Incident date: Nov 5, 2017
TAKATA RECALL MY COMPLAINT IS THAT I HAVE RECEIVED SEVERAL NOTICES REFERENCING THE TAKATA AIRBAG PROBLEM. MAZDA HAS STILL NOT INITIATED A RECALL. I HAVE SUPPLIED MY EMAIL ADDRESS TO THE TKRESTUCTURING.COM/PPIC IN REFERENCE TO THE CHAPTER 11 CASE NO. 17-11375 (BLS). MY COMPLAINT SPECIFICALLY IS AGAINST MAZDA AND WHY THEY ARE DRAGGING THEIR FEET IN INITIATING RECALLS FOR THE AFFECTED AIRBAGS... Read more
Incident date: Oct 20, 2017
THE PARKING BRAKES SEEMS TO NOT HOLD THE VEHICLE WHEN PARKED ON SLOPE
Incident date: Nov 2, 2017
WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE ST... Read more
Incident date: Nov 2, 2017
WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE ST... Read more
Incident date: Nov 2, 2017
WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE ST... Read more
Incident date: Nov 4, 2017
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Crash
1 injured
Incident date: Nov 4, 2017
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Crash
1 injured
Incident date: Nov 4, 2017
I AM HAVING ISSUES WITH MY ENGINE LIGHT ON AND MY CAR HAVING PROBLEMS WITH A LOUD NOISE COMING FROM THE ENGINE AS WELL AS SOMETIMES SHAKING WHILE STOP IN A LIGHT FOR A WHILE.
Crash
1 injured
Incident date: Oct 31, 2017
I HAVE A 2013 MAZDA 3I 5-DOOR HATCHBACK WITH APPROXIMATELY 61,000 MILES, 90% HIGHWAY DRIVING TO AND FROM WORK. AFTER HAVING THE BATTERY REPLACED (ORIGINAL) EARLIER THIS YEAR, I THEN NOTICED THAT MY HEADLIGHTS WOULD FLASH INTERMITTENTLY, AT THAT TIME. AS THE YEAR PROGRESSED, THE HEADLIGHT FLASHING, WHICH PRESENTS ITSELF ONLY UPON BRAKING OR DECELERATION, BECAME MARKEDLY INCREASED AND BRIGHTER, IN... Read more
Incident date: Oct 31, 2017
I HAVE A 2013 MAZDA 3I 5-DOOR HATCHBACK WITH APPROXIMATELY 61,000 MILES, 90% HIGHWAY DRIVING TO AND FROM WORK. AFTER HAVING THE BATTERY REPLACED (ORIGINAL) EARLIER THIS YEAR, I THEN NOTICED THAT MY HEADLIGHTS WOULD FLASH INTERMITTENTLY, AT THAT TIME. AS THE YEAR PROGRESSED, THE HEADLIGHT FLASHING, WHICH PRESENTS ITSELF ONLY UPON BRAKING OR DECELERATION, BECAME MARKEDLY INCREASED AND BRIGHTER, IN... Read more
Incident date: Oct 31, 2017
I HAVE A 2013 MAZDA 3I 5-DOOR HATCHBACK WITH APPROXIMATELY 61,000 MILES, 90% HIGHWAY DRIVING TO AND FROM WORK. AFTER HAVING THE BATTERY REPLACED (ORIGINAL) EARLIER THIS YEAR, I THEN NOTICED THAT MY HEADLIGHTS WOULD FLASH INTERMITTENTLY, AT THAT TIME. AS THE YEAR PROGRESSED, THE HEADLIGHT FLASHING, WHICH PRESENTS ITSELF ONLY UPON BRAKING OR DECELERATION, BECAME MARKEDLY INCREASED AND BRIGHTER, IN... Read more
Incident date: Aug 5, 2017
TAKATA RECALL I HAVE BEEN PROMISED A REMEDY AND NOTHING HAD HAPPENED YET. I WAS EVEN ASKED TO GET IN FOR A MAINTENANCE AND THEY'VE TOLD ME (2CE THAT DAY) WERE GOING TO CHANGE THE PART BUT NOTHING HAD HAPPENED YET. THIS IS UNACCEPTABLE.
Incident date: Apr 15, 2012
THE AIRBAG COVER STARTED OUT JUST BEING STICKY TO THE TOUCH. OVER THE LAST TWO YEARS IT HAD BEEN PROGRESSIVELY WORST TO THE POINT THAT IT IS EXTREMELY STICKY, SHINY, AND IF YOU TRY TO CLEAN THE WINDSHIELD FROM THE INSIDE THE PAPER STICKS TO THE DASH. I TRIED TO GET THE PAPER OFF, BUT PLUGS OF THE DASH COME OFF WHEN I DO. I JUST WANT MAZDA TO STOP DRAGGING THEIR FEET AND MANUFACTURER THE PARTS... Read more
Incident date: Nov 2, 2017
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. UPON STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TO TURN AND THE POWER STEERING FAILED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,000.
Incident date: Nov 1, 2017
JULY 11, 2011. 34443 MILES. CONSTANT RUNNING OF ELECTRIC RADIATOR FAN WHEN VEHICLE IS RUNNING CAUSED BY COMPLETE FAILURE OF OEM WATER PUMP. UNIT REPLACED BY ANOTHER OEM WATER PUMP. NOVEMBER 01, 2017. 97841 MILES. COMPLETE FAILURE OF SECOND OEM WATER PUMP. UNIT REPLACED BY A THIRD OEM WATER PUMP.
Incident date: Aug 19, 2017
HAND OPERATED PARKING BRAKE SAFETY RECALL. I RECEIVED A RECALL NOTICE FROM MAZDA STATING THAT THERE IS A DEFECT IN THE BRAKE CALIPER OF MAZDA6 VEHICLES PRODUCED FROM OCTOBER 25, 2012 THROUGH DECEMBER 1, 2014. MY VEHICLE FALLS INTO THIS RECALL CATEGORY. I RECEIVED THE RECALL NOTICE FROM MAZDA ON AUGUST 19, 2017 MAKING ME AWARE OF THE ISSUE AND STATING THAT REPLACEMENT PARTS ARE NOT YET AVAILABLE... Read more
Incident date: Apr 5, 2017
TAKATA RECALL, I HAVE CONTACTED THE MAZDA DEALERSHIP IN RIDGELAND MS OVER A YEAR AGO AND HAVE YET TO GET MY CAR IN FOR THE AIRBAG REPLACEMENT AND THIS IS FOR THE REPLACE OF THE LOWER CONTROL ARMS, IT HAS BEEN OVER A YEAR AND THE PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
Incident date: Apr 5, 2017
TAKATA RECALL, I HAVE CONTACTED THE MAZDA DEALERSHIP IN RIDGELAND MS OVER A YEAR AGO AND HAVE YET TO GET MY CAR IN FOR THE AIRBAG REPLACEMENT AND THIS IS FOR THE REPLACE OF THE LOWER CONTROL ARMS, IT HAS BEEN OVER A YEAR AND THE PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.