Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 30, 2017
MORE THAT ONE PROBLEM WITH THIS VEHICLE. 1) IT STARTS HONKING WHILE DRIVING, INSTRUMENT PANEL AND INTERIOR LIGHTS FLASH ON AND OFF, THE CAR WILL ONLY MAKE RIGHT TURNS AND WILL NOT RESTART WHEN VEHICLE IS TURNED OFF. YESTERDAY, IT DID IT ONCE AGAIN IMMEDIATELY AS I TURNED RIGHT ONTO THE CITY STREET FROM A PARKING LOT. LUCKILY THERE WAS ANOTHER PARKING LOT ENTRANCE ON THE RIGHT, SO I PULLED IN, PA... Read more
Incident date: Nov 30, 2017
MORE THAT ONE PROBLEM WITH THIS VEHICLE. 1) IT STARTS HONKING WHILE DRIVING, INSTRUMENT PANEL AND INTERIOR LIGHTS FLASH ON AND OFF, THE CAR WILL ONLY MAKE RIGHT TURNS AND WILL NOT RESTART WHEN VEHICLE IS TURNED OFF. YESTERDAY, IT DID IT ONCE AGAIN IMMEDIATELY AS I TURNED RIGHT ONTO THE CITY STREET FROM A PARKING LOT. LUCKILY THERE WAS ANOTHER PARKING LOT ENTRANCE ON THE RIGHT, SO I PULLED IN, PA... Read more
Incident date: Nov 28, 2017
HELLO. HOW ARE YOU? I HOPE EVERYTHING IS GOING WELL FOR YOU. I AM AN OWNER OF 2005 MAZDA RX8. I WAS A FACULTY OF ONE UNIVERSITY AT TEXAS BY 2016. HOWEVER, I LEFT USA LAST FALL AND CURRENTLY SETTLED DOWN IN KOREA. I ALSO TOOK MY CAR (2005 MAZDA RX8) FROM USA TO KOREA. IN TERMS OF SAFETY RECALL NOTICES, I ASKED MAZDA USA TO SOLVE TWO SAFETY RECALL ISSUES (MAZDA RECALL #: 1017E—FUEL TANK ... Read more
Incident date: Nov 28, 2017
HELLO. HOW ARE YOU? I HOPE EVERYTHING IS GOING WELL FOR YOU. I AM AN OWNER OF 2005 MAZDA RX8. I WAS A FACULTY OF ONE UNIVERSITY AT TEXAS BY 2016. HOWEVER, I LEFT USA LAST FALL AND CURRENTLY SETTLED DOWN IN KOREA. I ALSO TOOK MY CAR (2005 MAZDA RX8) FROM USA TO KOREA. IN TERMS OF SAFETY RECALL NOTICES, I ASKED MAZDA USA TO SOLVE TWO SAFETY RECALL ISSUES (MAZDA RECALL #: 1017E—FUEL TANK ... Read more
Incident date: Aug 25, 2017
TRANSMISSION REPLACED AT 100000 BECAUSE OF BEARING IN THE TRANSMISSION. NOW TRANSMISSION MAKING THE SAME NOISE OF 111,000 MILES AFTER BEING REPLACED. MAZDA WAS PURCHASED AT PAUL MILLER MAZDA LEXINGTON KENTUCKY. TRANSMISSION PROBLEM BECAME NOTICEABLE WHILE IN MOTION IT STARTS WITH A LOW NOISE AND THE AIR IS THE BEARING GETS USED MORE AND MORE FROM DAY TO DAY USES HE GETS LOUDER AND LOUDER SPEC... Read more
Incident date: Nov 29, 2017
THE DRIVER'S SEAT IS STUCK IN ONE POSITION. DOES NOT MOVE UP OR DOWN OR BACK AND FORTH. MY RELALATIVE IS SHORTER THAN ME SO SHE HAD IT TOO MUCH TOWARDS THE FRONT. I'M THE OWNER AND CANNOT ADJUST IT. WILL NOT MOVE. THE VEHICLE WAS STATIONARY ON MY PROPERTY.
Incident date: Jul 31, 2017
TAKATA RECALL I GOT A LETTER IN JULY 2017 FROM MAZDA ABOUT THIS AIRBAG RECALL AND I CALLED 2 DEALERSHIP ABOUT THIS RECALL AND THEY SAID THE PARTS ARE NOT AVAILABLE AND I WAITED AND WAITED UNTIL NOW NOV 29, 2017 BUT NEITHER OF THEM GET BACK TO ME. I NEED TO GET THIS REPAIRED AS THERE'S A RISK INVOLVED.
Incident date: Nov 23, 2017
I'VE OWNED THIS CAR FOR ABOUT 6 MONTHS. I USUALLY BUY GAS BY THE DOLLAR AMOUNT, BUT DID A COMPLETE COMPLETE FILL UP FOR THE FIRST TIME WITH THIS VEHICLE. AFTER DRIVING AWAY THEN PARKING AT HOME, I NOTICED A HEAVY GASOLINE SMELL AND CHECKED UNDERNEATH THE CAR. THERE WAS A CONSTANT DRIP (EVERY 15 SEC OR SO) COMING FROM UNDERNEATH, NEAR THE REAR DRIVER'S SIDE WHEEL. I NOW HAVE A PUDDLE. I'M AFRAID TO... Read more
Incident date: Nov 28, 2017
I HAVE PRIMEWELL VALERA TOURING II TIRES THAT HAVE A DATE CODE OF 0215 AND THEY STILL HAVE AROUND 50% TREAD LEFT. THE SIDE WALLS ON ALL 4 TIRES ARE COMING APART, THEY ARE SPLIT ALMOST ALL THE WAY AROUND. THESE TIRES ARE ON MY DAUGHTERS CAR AND I DID NOT NOTICE THIS PROBLEM BECAUSE THE SPLITS WHERE ON THE OUTSIDE OF THE TIRE BUT FACING THE INSIDE, I FOUND THEM WHEN I WENT TO INSTALL THE SNOW TIRES.... Read more
Incident date: Jan 1, 2015
WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.
Incident date: Jan 1, 2015
WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.
Incident date: Jan 1, 2015
WINDOW MOTORS; SHORTLY AFTER I PURCHASE MY VEHICLE MY DRIVER WINDOW WOULD BE DIFFICULT TO GO UP ONCE IT WENT DOWN. THEN IT GOT WORSE AND MADE A LOUD SOUND WHEN IT WENT UP AND ONE WOULD HAVE TO PULL IT UP. NOW THE DRIVER WINDOW DOES THAT. ITS HARD TO GET IT UP ONCE ITS DOWN AND MAKES A LOUD SOUND. I FIND IT STRANGE THAT BOTH WINDOWS ARE NOW NOT WORKING.
Incident date: Nov 22, 2017
PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA IS AWARE OF THE ISSUE AND HAS PROVIDED A "SOFTWARE UPDATE" TO FIX THE ... Read more
Incident date: Nov 22, 2017
PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA IS AWARE OF THE ISSUE AND HAS PROVIDED A "SOFTWARE UPDATE" TO FIX THE ... Read more
Incident date: Nov 22, 2017
PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA IS AWARE OF THE ISSUE AND HAS PROVIDED A "SOFTWARE UPDATE" TO FIX THE ... Read more
Incident date: Nov 13, 2017
THE MAZDA CX 9 CUTS OFF WITHOUT WARNING AT TRAFFIC LIGHTS. IT ALSO HAS CUT OFF AT LOW SPEED TURNS. IT RESTART SOME TIMES. SOMETIME IT WILL NOT FOR A FEW MINUTES. BEEN LEFT IN THE MIDDLE LANE OF US 27 SOUTH OF SEBRING FLORIDA AT A TRAFFIC LIGHT STALLED. THE RPM FLUXUATES AT TIMES AND THE VEHICLE SURGES. DANGEROUS SITUATION WHEN IN THE CENTER LANE AND IT JUST CUTS OFF WITH NO WARNING. NO ENGINE CHEC... Read more
Incident date: May 1, 2016
WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS ONLY 4 YEARS OLD AND THIS HAS BEEN HAPPENING FOR THE PAST YEAR.
Incident date: May 1, 2016
WHEN I PUT MY CAR IN PARK AND GO TO TURN THE CAR OFF, IT WON'T TURN OFF. I THEN HAVE TO PUT IT IN REVERSE AND FORCEFULLY PUSH FORWARD AND LEFT (SOMETIMES 5+ TIMES) AND THEN EVENTUALLY IT WILL ALLOW ME TO TURN OFF THE CAR. I LOOKED IT UP ON THE INTERNET AND I SAW THAT THERE WERE MANY OTHERS HAVING THE SAME PROBLEM. MY CAR IS ONLY 4 YEARS OLD AND THIS HAS BEEN HAPPENING FOR THE PAST YEAR.
Incident date: Nov 24, 2017
TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CJ WILSON MAZDA OF VENTURA, 6500 AUTO CENTER DR, VENTURA, CA 93003) AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: Nov 24, 2017
TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CJ WILSON MAZDA OF VENTURA, 6500 AUTO CENTER DR, VENTURA, CA 93003) AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: Nov 4, 2017
THE PASSENGER REAR WHEEL WELL RUSTED OUT ALMOST ALLOWING THE SHOCK ABSORBER TO BREAK FREE WHILE THE VEHICLE WAS IN OPERATION. HEARD A TAPPING SOUND WHILE DRIVING THAT BECAME LOUDER. I CHECKED THE WHEEL WELL TO SEE IF ANYTHING WAS WRONG AND SAW A SMALL PIECE OF RUSTED METAL HAD BROKEN AWAY. THE TAPPING BECAME A BANGING AND THEN I FELT A SWAY. WHEN I GOT HOME I FOUND THAT THE SHOCK HAD ALMOST BROKE ... Read more
Incident date: Nov 23, 2017
WHEN PUSHING START BUTTON ALL LIGHTS GO ON BUT CAR WON'T START. STATIONARY IN DRIVE WAY
Incident date: Nov 17, 2017
ENGINE CRADLE BROKE, CAUSING THE STEERING TO LOCK UP. I WAS DRIVING APPROXIMATLY 45 MPH STRAIGHT ON A RURAL STATE ROUTE, I BRAKED SLIGHTLY TO SLOW DOWN THEN THE CAR JUST LOCKED UP AND SLID OFF THE ROAD. HAD IT TOWED AND FOUND THAT THE ENGINE CRADLE WAS BROKEN. AFTER DOING SOME RESEARCH I FOUND THIS TO BE A PROBLEM WITH THIS YEAR AND MODEL.
Incident date: Nov 6, 2017
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MAD... Read more
Incident date: Jun 1, 2016
LEFT DRIVER SEAT BECAME UNHINGED WHILE IN MOTION. IT LUNGES BACK AND DOES NOT SET IN PLACE. NO IMPACTS FROM ACCIDENTS. THE SWITCH TO LOWER/RAISE THE SEAT WORKS PERFECTLY. THE SEAT ROCKS BACK AND FORTH.
Incident date: Nov 20, 2017
CLUTCH PEDAL SNAP OFF ISSUE WITH RX-8 OWNERS CONTINUES TO BE A SERIOUS SAFETY CONCERN, AS THE WELDS HOLDING THE PEDAL TOGETHER CAN AND WILL SNAP, LEAVING THE DRIVER UNABLE TO CHANGE GEARS OR USE THEIR VEHICLE, EVEN IF IN OPERATION AND AT HIGHWAY SPEEDS. THIS ISSUE HAS OCCURRED WITH MY VEHICLE AS OF 11/20/17. THE WARRANTY MAZDA HAS ISSUED SIMPLY IS NOT GOOD ENOUGH, AS THE WARRANTY SIMPLY REPLACES T... Read more
Incident date: Aug 18, 2017
ON OR ABOUT AUGUST 18TH, I WAS DRIVING THROUGH SLOW-DOWN TRAFFIC PASSING THE SCENE OF A MULTI-CAR ACCIDENT ON HIGHWAY 101 IN SAN MATEO COUNTY, CA AT 35-40 MPH. WITHOUT WARNING, THE MOONROOF GLASS EXPLODED. (IT WAS CLOSED AT THE TIME.) THERE WAS NO LOUD NOISE PRECEDING THE EVENT, AND NO SIGN OF ANY FOREIGN OBJECT STRIKING THE CAR, NOR AMONG THE DEBRIS. A WEEK LATER, I HAD THE GLASS REPLACED AT PUTN... Read more
Incident date: Jan 31, 2011
"TAKATA RECALL" MY AIRBAG LIGHT IS STILL ON TIME BY TIME FOR UNKNOWN REASON . I BRING THIS TO ATTENTION ON TIME IN MY BUMPER TO BUMPER GUARANTEE IN MY DEALER ON 2011, DEALER SAID THAT IS NOT A PROBLEM AT THAT TIME. I RECEIVED A LETTER BY MAIL ON OCT 2017 THAT A POSSIBLE SETTLEMENT IS RELATED TO AIR BAG , I AM WORRIED THAT SOMETHING IS WRONG IN MY AIRBAG ,SO I ADVISED MY DEALER THEY REFUSED TO CHEC... Read more
Incident date: Nov 17, 2017
BRAKES DO NOT STOP VEHICLE IMMEDIATELY, IT IS HARD TO APPLY BRAKES.
Incident date: May 15, 2013
THE MAZDA CX9 THAT WE PURCHASED HAS A ACCELERATION PROBLEM WHEN WE GO TO STOP.. MAZDA HAS NEVER BEEN ABLE TO SOLVE THE PROBLEM COMPLETELY.. WE HAVE HAD 2 BRAKE BOOSTERS REPLACED UNDER WARRANTY. WE FEEL THE CAR IS UNSAFE TO DRIVE AND MAZDA HAS NOT ADDRESSED THE PROBLEM. THEY TELL US NOTHING IS WRONG WITH THE CAR. IT KNOW ALSO HAS TRANSMISSION PROBLEMS WITH SQUEAKING AND GRINDING NOISES COMING FROM... Read more
Incident date: May 15, 2013
THE MAZDA CX9 THAT WE PURCHASED HAS A ACCELERATION PROBLEM WHEN WE GO TO STOP.. MAZDA HAS NEVER BEEN ABLE TO SOLVE THE PROBLEM COMPLETELY.. WE HAVE HAD 2 BRAKE BOOSTERS REPLACED UNDER WARRANTY. WE FEEL THE CAR IS UNSAFE TO DRIVE AND MAZDA HAS NOT ADDRESSED THE PROBLEM. THEY TELL US NOTHING IS WRONG WITH THE CAR. IT KNOW ALSO HAS TRANSMISSION PROBLEMS WITH SQUEAKING AND GRINDING NOISES COMING FROM... Read more
Incident date: May 15, 2013
THE MAZDA CX9 THAT WE PURCHASED HAS A ACCELERATION PROBLEM WHEN WE GO TO STOP.. MAZDA HAS NEVER BEEN ABLE TO SOLVE THE PROBLEM COMPLETELY.. WE HAVE HAD 2 BRAKE BOOSTERS REPLACED UNDER WARRANTY. WE FEEL THE CAR IS UNSAFE TO DRIVE AND MAZDA HAS NOT ADDRESSED THE PROBLEM. THEY TELL US NOTHING IS WRONG WITH THE CAR. IT KNOW ALSO HAS TRANSMISSION PROBLEMS WITH SQUEAKING AND GRINDING NOISES COMING FROM... Read more
Incident date: Nov 18, 2017
A FIX FOR THIS RECALL 9716H HAS STILL NOT BEEN RESOLVED. CORROSIVE BALL JOINT.
Incident date: Oct 25, 2017
SYNOPSIS: POWER STEERING GOING CRAZY AT HIGHWAY SPEEDS. STARTING APPROX 2 YEARS AGO, THE POWER STEERING WOULD SHUDDER, OR JERK BACK AND FORTH, WHEN TURNING THE STEERING WHEEL (SOMEWHAT SHARPLY), FOR SEVERAL MINUTES AFTER THE CAR WAS STARTED. THIS HAPPENED EXCLUSIVELY IN COLD WEATHER, AND AT LOW SPEEDS. ONCE THE CAR WAS IN MOTION FOR A FEW MINUTES, THE BEHAVIOR WOULD CEASE. THE COLDER THE WEAT... Read more
Incident date: Sep 15, 2017
I PURCHASED A 2017 MAZDA 6 GRAND TOURING IN JULY 2017, NEW FROM CLASSIC MAZDA IN MENTOR, OHIO. THE DUNLOP TIRES THAT CAME ON MY CARE ARE COMPLETE GARBAGE AND UNSUITABLE TO DRIVE ON IN THE RAIN. THEY BEGIN TO HYDROPLANE WITH EVEN THE SLIGHTEST AMOUNT OF WATER ON THE ROAD, AND ARE DOWN RIGHT DANGEROUS IN ANY WEATHER MORE SEVERE THAN LIGHT RAIN. THERE HAVE BEEN DOZENS OF INSTANCES OF WHITE-KNUCKLE DR... Read more
Incident date: Sep 4, 2017
TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PAR... Read more
Incident date: Sep 4, 2017
TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PAR... Read more
Incident date: Sep 4, 2017
TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PAR... Read more
Incident date: Nov 14, 2017
I WAS SITTING IN THE CAR IN THE PARKING LOT OF MY JOB AND THE STEERING COLUMN MOVED WHILE IN THE LOCKED POSITION AND I LEFT THE PARKING LOT AND WAS DRIVING HOME AND A PIECE OF THE STEERING COLUMN BROKE AND FELL AND HIT MY RIGHT LEG AS I WAS DRIVING DOWN THE ROAD I CALLED MAZDA USA AND THEY HAD THE CAR PICKED UP AND TOWED TO THE NEAREST DEALERSHIP TO BE DIAGNOSED ON 11-14-2017 I RECEIVED A CALL... Read more
Incident date: Jul 10, 2017
LIFTER LINK FOR SEAT HEIGHT ADJUSTMENT ON DRIVER SEAT BROKE OFF WHERE IT ATTACHES TO THE ADJUSTER ROD. SEAT ROCKS TO THE SIDE DURING RIGHT HAND TURNS
Incident date: Mar 22, 2017
TAKATA RECALL. TOOK MY MAZDA TO A CERTIFIED MAZDA DEALERSHIP TO REPLACE THE DEFECTED AIR BAGS BUT THE AIRBAG LIGHT STILL STAYS ON MAKING ME CONCERNED THAT THE PROBLEM WITH MY AIRBAGS HAS NOT BEEN FIXED. I HAVE A 4 MONTH OLD THAT RIDES IN THIS VEHICLE AND I AM CONCERNED FOR HER SAFETY.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE HEADLIGHTS FLASHED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (MAZDA KNOXVILLE, 8814 KINGSTON PIKE, KNOXVILLE, TN 37923) AND WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE HEADLIGHTS FLASHED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (MAZDA KNOXVILLE, 8814 KINGSTON PIKE, KNOXVILLE, TN 37923) AND WAS INFORMED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE... Read more
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OCEAN MAZDA DORAL (9675 NW 12TH ST, DORAL, FL 33172, PHONE NUMBER: (786) 464-1100), BUT WAS... Read more
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OCEAN MAZDA DORAL (9675 NW 12TH ST, DORAL, FL 33172, PHONE NUMBER: (786) 464-1100), BUT WAS... Read more
Incident date: Sep 30, 2017
REAR BRAKE PADS AND ROTORS SHOW SEVERE WEAR AT 14K MILES. ROTORS HAVE VISIBLE WEAR MARKS AND CORROSION. BRAKING FUNCTION IMPAIRED AND PEDAL MUST BE DEEPLY PRESSED TO ACHIEVE DECELERATION. DEALER SAID THIS IS NORMAL WEAR AND TEAR AND REPLACED PADS. HOWEVER EVEN WITH NEW PADS, BRAKING IS STILL MUSHY. 2015 AND 2014 MODEL YEARS HAD SIMILAR PROBLEM / TSB. APPEARS THAT MANUFACTURING DEFECT CONTINU... Read more
Incident date: Jul 4, 2016
DAYTIME RUNNING LIGHT FLICKER ON AND OFF..... NOT ALL THE TIME. I HAVE THE PART
Incident date: Nov 10, 2017
TAKATA RECALL, MY CAR SUDDENLY STOPPED ON THE SIDE, OF THE 101 FREEWAY OFF THE WEST LAKE VILLAGE EXIT GOING SOUTH, AND WOULD NOT TURN ON. I HAD MY CAR TOWED TO THE MAZDA DEALERSHIP AFTER FINDING OUT OF THE RECALL ON THE FUEL PUMP AND AIR BAGS ON THE MAZDA WEBSITE. AFTER 3 DAYS AT THE DEALERSHIP AND BEING CHARGED 3 HOURS OF $115.00 HOUR THEY WERE NOT ABLE TO REPAIR MY CAR OR REPLACE THE RECALL. TH... Read more
Incident date: Nov 10, 2017
TAKATA RECALL, MY CAR SUDDENLY STOPPED ON THE SIDE, OF THE 101 FREEWAY OFF THE WEST LAKE VILLAGE EXIT GOING SOUTH, AND WOULD NOT TURN ON. I HAD MY CAR TOWED TO THE MAZDA DEALERSHIP AFTER FINDING OUT OF THE RECALL ON THE FUEL PUMP AND AIR BAGS ON THE MAZDA WEBSITE. AFTER 3 DAYS AT THE DEALERSHIP AND BEING CHARGED 3 HOURS OF $115.00 HOUR THEY WERE NOT ABLE TO REPAIR MY CAR OR REPLACE THE RECALL. TH... Read more