Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Sep 29, 2017
ALSO THE BEARINGS ARE RECALLED. WE RECEIVED TWO LETTERS FROM THE MAZDA RECALL DEPARTMENT, STATEING THE RECALLS.
Incident date: Sep 29, 2017
ALSO THE BEARINGS ARE RECALLED. WE RECEIVED TWO LETTERS FROM THE MAZDA RECALL DEPARTMENT, STATEING THE RECALLS.
Incident date: Apr 20, 2016
AIRBAG LIGHT IS ON ALL THE TIME. HAS RED LIGHT WITH THE AIRBAG SYMBOL ON.
Incident date: Dec 8, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING 55 MPH, THE CLUTCH FAILED ON THE HIGHWAY. THE CONTACT STATED THAT THE REVOLUTIONS PER MINUTES DIAL FLUCTUATED RAPIDLY. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND PARK. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOUR TIMES FOR THE SAME FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED EACH TIME THE FAILURE OCCUR... Read more
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Dec 8, 2017
IN AUGUST 2016, I BOUGHT A BRAND NEW 2016 MAZDA CX-5 (DEALERSHIP: WELLESLEY MAZDA). UNFORTUNATELY, THE CAR HAD ISSUES RELATED TO MY BRAKES. ON DECEMBER 08, 2017, THE BRAKES OF MY RIGHT REAR TIRE LOCKED UP WHILE I WAS DRIVING IN A CITY STREET (35MPH ZONE) CAUSING THEM TO OVERHEAT TO THE POINT WHERE THE BRAKE DISC GOT RED HOT AND SMOKED UP, INCREASING THE RISK OF MY TIRES BLOWING OUT/CATCHING FIRE D... Read more
Incident date: Nov 1, 2017
FRONT END CREAK SOUND UNDER 25 MPH OVER. EXACTLY LIKE THE 1 OTHER COMPLAINT I JUST READ... SIMILIAR VIN# 'S TOO. I.E. WHEN TURNING AND GOING STRAIGHT WHILE ENTERING A SLOPED ENTRY OF DRIVEWAY OR OTHER ENTRY ACCESS SIMILAR. OR GOING OVER A SPEED BUMP SLOWLY. THERE IS A CRICKING SOUND. ALMOST AS IF SOMETHING IS BROKEN OR MISSING IN FRONT END. MY CAR HAS ONLY 15000 MILES ON IT! DEALER HAS 1 MASTER T... Read more
Incident date: Jun 30, 2016
DOS NOTE TUN ON CHECKLIGHT.ENGINE WENT OUT RUNNING ANDE DOS NOTE GIVE CONDE.TRIED WIHT OTHER ECU ANDE HACE THE DAME.
Incident date: Sep 29, 2017
ON TWO SEPARATE OCCASION THAT WERE SEVERAL MONTHS APART FROM ONE ANOTHER, MY VEHICLE HAS SHUT OFF WHILE I HAVE BEEN DRIVING. ON BOTH OCCASIONS I DID NOT TOUCH THE KEY IN THE IGNITION IN ANY WAY. THERE WERE NO BUMPS OR DRASTIC CHANGES IN THE DRIVING CONDITIONS. THE STEERING ON THE VEHICLE LOCKED UP AND I HAD TO HURRY TO GET IT START AGAIN. BOTH INCIDENTS I WAS ACTIVELY DRIVING ON CITY STREETS. I WA... Read more
Incident date: Sep 29, 2017
ON TWO SEPARATE OCCASION THAT WERE SEVERAL MONTHS APART FROM ONE ANOTHER, MY VEHICLE HAS SHUT OFF WHILE I HAVE BEEN DRIVING. ON BOTH OCCASIONS I DID NOT TOUCH THE KEY IN THE IGNITION IN ANY WAY. THERE WERE NO BUMPS OR DRASTIC CHANGES IN THE DRIVING CONDITIONS. THE STEERING ON THE VEHICLE LOCKED UP AND I HAD TO HURRY TO GET IT START AGAIN. BOTH INCIDENTS I WAS ACTIVELY DRIVING ON CITY STREETS. I WA... Read more
Incident date: Dec 9, 2017
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 15 MPH, THE VEHICLE STEERED LEFT AND THE CONTACT CROSSED THE MEDIAN, SIDESWIPING ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL DEALER (COLONIAL MAZDA, 100 FEDERAL ROAD, DANBURY, CT 06810) WHERE IT WAS DIAGNOSED THAT BOTH TIE RODS FRACTURED AND THE STEERING RACK FAILED AND NEEDED TO BE R... Read more
Crash
Incident date: Dec 9, 2017
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 15 MPH, THE VEHICLE STEERED LEFT AND THE CONTACT CROSSED THE MEDIAN, SIDESWIPING ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL DEALER (COLONIAL MAZDA, 100 FEDERAL ROAD, DANBURY, CT 06810) WHERE IT WAS DIAGNOSED THAT BOTH TIE RODS FRACTURED AND THE STEERING RACK FAILED AND NEEDED TO BE R... Read more
Crash
Incident date: Dec 11, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER (SPORT MAZDA, 9786 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837), BUT WAS NOT DIAGNOSED. THE DEALER REPAIRED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
1 injured
Incident date: Dec 11, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER (SPORT MAZDA, 9786 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837), BUT WAS NOT DIAGNOSED. THE DEALER REPAIRED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAIL... Read more
1 injured
Incident date: Jun 8, 2017
THE EXTERNAL OIL LINES AND CONNECTION FITTINGS FOR THE ROTORY ENGINE LUBRICATION POINTS AND COOLING HAVE CORRODED AWAY FORM ROAD SALT IN MINNESOTA. DRIVING CAUSES ENGINE OIL TO BE SPRAYED ON FRONT WHEEL AND BRAKES CAUSING FRONT BRAKE FAILURE AND POSSIBLE ENGINE FIRE PROBLEMS. THE CORROSION WAS SO BAD THAT EACH ATTEMPT TO FIX AN OIL LEAK ENDED UP BRAKING MORE CORRODED OIL FITTINGS OFF. THE TOTAL RE... Read more
Incident date: Jun 8, 2017
THE EXTERNAL OIL LINES AND CONNECTION FITTINGS FOR THE ROTORY ENGINE LUBRICATION POINTS AND COOLING HAVE CORRODED AWAY FORM ROAD SALT IN MINNESOTA. DRIVING CAUSES ENGINE OIL TO BE SPRAYED ON FRONT WHEEL AND BRAKES CAUSING FRONT BRAKE FAILURE AND POSSIBLE ENGINE FIRE PROBLEMS. THE CORROSION WAS SO BAD THAT EACH ATTEMPT TO FIX AN OIL LEAK ENDED UP BRAKING MORE CORRODED OIL FITTINGS OFF. THE TOTAL RE... Read more
Incident date: Jun 8, 2017
THE EXTERNAL OIL LINES AND CONNECTION FITTINGS FOR THE ROTORY ENGINE LUBRICATION POINTS AND COOLING HAVE CORRODED AWAY FORM ROAD SALT IN MINNESOTA. DRIVING CAUSES ENGINE OIL TO BE SPRAYED ON FRONT WHEEL AND BRAKES CAUSING FRONT BRAKE FAILURE AND POSSIBLE ENGINE FIRE PROBLEMS. THE CORROSION WAS SO BAD THAT EACH ATTEMPT TO FIX AN OIL LEAK ENDED UP BRAKING MORE CORRODED OIL FITTINGS OFF. THE TOTAL RE... Read more
MAZDA
B-SERIES TRUCK
(2009) - AIR BAGS
Dec 11, 2017
Incident date: Jun 12, 2017
TL* THE CONTACT OWNS A 2009 MAZDA B2300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CRATER LAKE FORD, 2611 BIDDLE RD, MEDFORD, OR 97504) AND WAS INFORMED THAT THE PARTS WERE NOT AV... Read more
Incident date: Dec 9, 2017
DEC 9, 2017 - TODAY WAS FIRST DAY OF SNOW AND FIRST DAY IN MY >2 YEARS OF DRIVING CX-5 THAT I EXPERIENCED LOSS IN BRAKING, WHICH SCARED THE HELL OUT OF ME. IT HAPPENED THRICE WITHIN SPAN OF 20 MINUTES. EACH TIME I STARTED THE CAR AND TRIED TO BRAKE FOR THE 1ST TIME, IT WOULDN'T STOP AND ROLLED OVER FOR ATLEAST 3-5 FEET EVEN WHEN I HAD THE BRAKES PRESSED TO THE FLOOR. THANKFULLY IT WAS ON INTERNAL ... Read more
Incident date: Nov 20, 2017
MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT WERE THE AUTOMOBILE WAS DECLARED A TOTAL LOSS. THE AIR BAGS NEVER DEPLOY. THE CAR WAS IN MOTION AND SHE WAS SEVERELY REAR ENDED. THE APPROXIMATE TRAVEL SPEED WAS 65 MILES PER HR ON THERE FREEWAY.
Crash
2 injured
Incident date: Jul 1, 2015
"TAKATA RECALL" I PARKED MY CAR WHEN I GOT OFF WORK. THE NEXT DAY I WENT TO CRANK MY CAR IT WOULD TURN OVER BUT IT WOULDN'T START, SO I TOOK IT TO A MECHANIC AND HE SAID MY COMPUTER WAS OUT. THE VEHICLE WAS STATIONARY IN MY YARD
Incident date: Jul 1, 2015
"TAKATA RECALL" I PARKED MY CAR WHEN I GOT OFF WORK. THE NEXT DAY I WENT TO CRANK MY CAR IT WOULD TURN OVER BUT IT WOULDN'T START, SO I TOOK IT TO A MECHANIC AND HE SAID MY COMPUTER WAS OUT. THE VEHICLE WAS STATIONARY IN MY YARD
Incident date: Oct 2, 2017
PCM/ECM
Incident date: Mar 23, 2016
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILU... Read more
Incident date: Mar 23, 2016
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER IN ORDER FOR VEHICLE TO SHUT DOWN. THE VEHICLE WAS TAKEN TO DESTINATION KIA (760 CENTRAL AVE, ALBANY, NY 12206) AND WAS INFORMED THAT THE ENGINE COOLING SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILU... Read more
Incident date: Oct 5, 2017
I PURCHASED A NEW MAZDA CX-9 IN SEPT 2017 BECAUSE IT HAD THE HIGHLY TOUTED SMART CITY BRAKING SYSTEM FOR WHICH I PAID THOUSANDS EXTRA. I HAD HAD A PREVIOUS REAR END COLLISION AND WANTED TO BE SURE THIS SYSTEM WOULD AT LEAST WARN ME. I SET UP SOME CARDBOARD BOXES WRAPPED IN ALUMINUM FOIL. I SLOWLY (10 MPH) DROVE THE CAR INTO THEM WITHOUT TOUCHING THE BRAKE OR ACCELERATOR. THE CAR DID NOT SLOW DOWN... Read more
Incident date: Oct 5, 2017
I PURCHASED A NEW MAZDA CX-9 IN SEPT 2017 BECAUSE IT HAD THE HIGHLY TOUTED SMART CITY BRAKING SYSTEM FOR WHICH I PAID THOUSANDS EXTRA. I HAD HAD A PREVIOUS REAR END COLLISION AND WANTED TO BE SURE THIS SYSTEM WOULD AT LEAST WARN ME. I SET UP SOME CARDBOARD BOXES WRAPPED IN ALUMINUM FOIL. I SLOWLY (10 MPH) DROVE THE CAR INTO THEM WITHOUT TOUCHING THE BRAKE OR ACCELERATOR. THE CAR DID NOT SLOW DOWN... Read more
Incident date: Oct 10, 2016
ADDING MY TRIBUTE TO THE LIST OF REAR PASSENGER SIDE SHOCK/STRUT RUSTING THROUGH THE BODY..VERY DANGEROUS
Incident date: Oct 10, 2016
ADDING MY TRIBUTE TO THE LIST OF REAR PASSENGER SIDE SHOCK/STRUT RUSTING THROUGH THE BODY..VERY DANGEROUS
Incident date: Dec 1, 2017
PARKING BRAKE FAILS TO ENGAGE, ALLOWING VEHICLE MOVEMENT AFTER ENGAGEMENT. PROBLEM PERSISTS AND IS REPEATABLE. RECEIVED RECALL NOTICE 6 MONTHS AGO, BUT FIX IS STILL NOT AVAILABLE.
Incident date: Aug 1, 2017
MY REAR SEATBELTS DO NOT WORK. VEHICLE TURNS OFF WHILE ON HIGHWAY. THE VEHICLE AIRBAG BUTTLE SAYS NO AIRBAGS IN CAR. THE CAR JUMPS WHEN REACHING 50 MPH
Incident date: Aug 1, 2017
MY REAR SEATBELTS DO NOT WORK. VEHICLE TURNS OFF WHILE ON HIGHWAY. THE VEHICLE AIRBAG BUTTLE SAYS NO AIRBAGS IN CAR. THE CAR JUMPS WHEN REACHING 50 MPH
Incident date: Aug 1, 2017
MY REAR SEATBELTS DO NOT WORK. VEHICLE TURNS OFF WHILE ON HIGHWAY. THE VEHICLE AIRBAG BUTTLE SAYS NO AIRBAGS IN CAR. THE CAR JUMPS WHEN REACHING 50 MPH
Incident date: Dec 4, 2017
THE FRONT LIGHTS SEEM TO BUILD CONDENSATION AND CUT DOWN ON THE AMOUNT OF LIGHT THAT IS EMITTED FROM THEM AT NIGHT, LEADING TO A HUGE SAFETY ISSUE. IT ALSO AFFECTS THE TURN SIGNALS AND CAN LEAD TO CATASTROPHIC ELECTRONIC FAILURE THAT COSTS OVER $1,000 TO FIX THAT MAZDA CLAIMS IS NOT COVERED BY THEIR FACTORY WARRANTY. THIS HAS BECOME A HUGE PROBLEM AND ONE QUICK SEARCH ON THE INTERNET TURNS UP HUND... Read more
Incident date: Dec 4, 2017
THE FRONT LIGHTS SEEM TO BUILD CONDENSATION AND CUT DOWN ON THE AMOUNT OF LIGHT THAT IS EMITTED FROM THEM AT NIGHT, LEADING TO A HUGE SAFETY ISSUE. IT ALSO AFFECTS THE TURN SIGNALS AND CAN LEAD TO CATASTROPHIC ELECTRONIC FAILURE THAT COSTS OVER $1,000 TO FIX THAT MAZDA CLAIMS IS NOT COVERED BY THEIR FACTORY WARRANTY. THIS HAS BECOME A HUGE PROBLEM AND ONE QUICK SEARCH ON THE INTERNET TURNS UP HUND... Read more
Incident date: Dec 6, 2016
TL* THE CONTACT OWNED A 1995 MAZDA MX-6. WHILE DRIVING 15 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT REAR ENDED ANOTHER VEHICLE THAT CAME TO AN ABRUPT STOP. THE AIR BAGS DID NOT FULLY DEPLOY. THE CONTACT STATED THAT A SMALL BALLOON-LIKE SUBSTANCE CAME OUT OF THE AIR BAG PARTIALLY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. STOKES MAZDA OF NORTH CHARLESTON IN SOUTH CAROLINA WAS M... Read more
Crash
Incident date: Dec 6, 2017
ENGINE STALLS OR SHUT DOWN COMPLETELY WHEN AUTO MOVES FROM HIGH SPEED TO LOW SPEED. MAZDA 6 W/ 3.0 LITER ENGINE, WHICH IS THE SAME ENGINE AS THIS UNIT, HAS A SIMILAR ISSUE - SEE HERE: HTTP://WWW.6CREW.COM/FILES/TSB/01-016-06-2135.PDF THIS IS HAPPENING PERSISTENTLY FOR THE LAST 2 YEARS.
Incident date: Sep 17, 2004
EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY ... Read more
Incident date: Sep 17, 2004
EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY ... Read more
Incident date: Sep 17, 2004
EXCESSIVE WEAR IN THE AREA INSIDE AND OUTSIDE IN TIRES ... MANY SEVERAL WORKSHOPS CAN NOT CORRECT THE ALIGNMENT FAULT ... THE STEERING WHEEL GO TO THE RIGHT AND I HAVE TO FORCE TO THE LEFT ... ALL THE FRONT AND REAR SUSPENSION PART ARE NEW , INCLUDING THE SHOCK ABSORBER IS NEW AND CONTROL ARM AND LINK ROD AND BUSHING ...THE CENTRIC BOLT NOT CORRECT THE FAILURE ...I SEE OVER ETHERNET MANY ... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR AN UNKNOWN AIR BAG RELATED RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE AIR BAGS WERE NOT CONNECTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. MAZDA OF CRYSTAL LAKE (360 S ILLINOIS RTE 31, CRYSTAL... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR AN UNKNOWN AIR BAG RELATED RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE AIR BAGS WERE NOT CONNECTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. MAZDA OF CRYSTAL LAKE (360 S ILLINOIS RTE 31, CRYSTAL... Read more
Incident date: Nov 20, 2017
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WYOMING VALLEY PORSCHE, AUDI, MAZDA, VOLKSWAGEN AND KIA (126 NARROWS RD LARKSVILLE, PA 18651 (570) 288-7411), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER WAS STICKING... Read more
Incident date: Nov 20, 2017
TL* THE CONTACT OWNS A 2014 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WYOMING VALLEY PORSCHE, AUDI, MAZDA, VOLKSWAGEN AND KIA (126 NARROWS RD LARKSVILLE, PA 18651 (570) 288-7411), BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER WAS STICKING... Read more
Incident date: Nov 30, 2017
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED.... Read more
1 injured
Incident date: Nov 30, 2017
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 50 MPH, THE SUBFRAME FRACTURED. THE FAILURE CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT REGAINED CONTROL AND BROUGHT THE VEHICLE TO A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED SOME MINOR BRUISING AND SWELLING TO THE LOWER PORTION OF THE BODY, BUT DID NOT RECALL HOW THEY OCCURRED.... Read more
1 injured
Incident date: Dec 2, 2017
MY CAR HAS 30,000 MILES ON IT. THE STEERING WHEEL BEGAN SHAKING WHEN I WOULD BRAKE, SO I TOOK IT IN TO HAVE THE ROTORS AND PADS REPLACED. WHEN THEY REMOVED THE ROTORS, THE ROTOR HUBS WERE SEPARATED FROM THE ROTORS.
MAZDA
MX-5 MIATA
(2002) - ELECTRICAL SYSTEM
Dec 2, 2017
Incident date: Nov 25, 2017
THIS CAR HAS A SAFETY IMMOBILIZER THAT PREVENTS CAR FROM RUNNING IF THE CORRECT TRANSPONDER KEY IS NOT USED. THIS CAR HAS ONLY 28,000 MILES, OF WHICH I HAVE DRIVEN THE LAST 10,000 MILES. THIS WEEK THE IMMOBILIZER CONTROL ELECTRONICS FAILED, RENDERING THE CAR TO STOP RUNNING AND WILL NOT RESTART. RESEARCHING ON THE WEB IT APPEARS THIS WAS A PROBLEM WITH MANY 2001 AND SOME 2002 MODELS. FIRSTLY T... Read more
Incident date: Nov 30, 2017
MORE THAT ONE PROBLEM WITH THIS VEHICLE. 1) IT STARTS HONKING WHILE DRIVING, INSTRUMENT PANEL AND INTERIOR LIGHTS FLASH ON AND OFF, THE CAR WILL ONLY MAKE RIGHT TURNS AND WILL NOT RESTART WHEN VEHICLE IS TURNED OFF. YESTERDAY, IT DID IT ONCE AGAIN IMMEDIATELY AS I TURNED RIGHT ONTO THE CITY STREET FROM A PARKING LOT. LUCKILY THERE WAS ANOTHER PARKING LOT ENTRANCE ON THE RIGHT, SO I PULLED IN, PA... Read more