Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Dec 28, 2017
I WAS DRIVING AT AROUND 45-50 MPH WHEN I HEARD LOUD POP, AND NOTICED SMALL CHIP THE SIZE OF A PENCIL LEAD IN THE TOP MIDDLE OF THE WINDSHIELD. THEN ANOTHER LOUD POP AND THE CRACK APPEARED DOWN THE MIDDLE TOWARD PASSENGER SIDE FROM THE CHIP. THERE WERE NO CARS AROUND THAT COULD'VE CAUSED THE DAMAGE (I.E. DEBRIS OR CONSTRUCTION TRUCKS, ETC) AND I WASN'T GOING FAST ENOUGH THAT COULD CAUSE THE CHIP ... Read more
Incident date: Dec 27, 2017
TAKATA RECALL I HAD TO PUT IN MY VIN TO MAKE AN APPOINTMENT FOR RECALLS & WAS SENT A MESSAGE BACK STATING THERE ARE NO RECALLS ON MY CAR. WHEN I LOOKED IT UP ON YOUR WEBSITE IT SAYS MY CAR IS IN RECALL FOR AIRBAGS AND LOWER CONTROL ARM. BUT ACCORDING TO THE MAZDA DEALER & THE MAZDA WEBSITE I DON'T HAVE ANY RECALLS ON MY CAR!!! SO TO DATE I HAVEN'T BEEN ABLE TO FIX THE ITEMS THAT ARE BEING RECALLED... Read more
Incident date: Dec 27, 2017
TAKATA RECALL I HAD TO PUT IN MY VIN TO MAKE AN APPOINTMENT FOR RECALLS & WAS SENT A MESSAGE BACK STATING THERE ARE NO RECALLS ON MY CAR. WHEN I LOOKED IT UP ON YOUR WEBSITE IT SAYS MY CAR IS IN RECALL FOR AIRBAGS AND LOWER CONTROL ARM. BUT ACCORDING TO THE MAZDA DEALER & THE MAZDA WEBSITE I DON'T HAVE ANY RECALLS ON MY CAR!!! SO TO DATE I HAVEN'T BEEN ABLE TO FIX THE ITEMS THAT ARE BEING RECALLED... Read more
Incident date: Dec 27, 2017
TAKATA RECALL I HAD TO PUT IN MY VIN TO MAKE AN APPOINTMENT FOR RECALLS & WAS SENT A MESSAGE BACK STATING THERE ARE NO RECALLS ON MY CAR. WHEN I LOOKED IT UP ON YOUR WEBSITE IT SAYS MY CAR IS IN RECALL FOR AIRBAGS AND LOWER CONTROL ARM. BUT ACCORDING TO THE MAZDA DEALER & THE MAZDA WEBSITE I DON'T HAVE ANY RECALLS ON MY CAR!!! SO TO DATE I HAVEN'T BEEN ABLE TO FIX THE ITEMS THAT ARE BEING RECALLED... Read more
Incident date: Dec 22, 2017
WHILE IN MOTION, THE MOTORIZED DRIVER SEAT MOVES UP, BACK, AND FORWARD EVEN THOUGH NOTHING IS TOUCHING THE MOVEMENT LEVER. AFTER TURNING THE VEHICLE OFF, THE DRIVER SEAT INTERMITTENTLY FULLY RECLINES ON ITS OWN. THIS HAS BEEN AN ONGOING ISSUE THAT HAS NOT BEEN PROPERLY ADDRESSED BY MAZDA'S OWN SERVICE CENTER.
Incident date: Jul 1, 2016
INTERMITTENTLY, THE CRUISE CONTROL BUTTONS DO NOT PERFORM THEIR PROPER FUNCTION. WHEN EXPERIENCING THE ISSUE, ALL OF THE FOLLOWING OCCUR: 1) CANCEL BUTTON FUNCTIONS AS THE MINUS (DECELERATE) BUTTON, 2) THE MINUS BUTTON FUNCTIONS AS THE PLUS (ACCELERATE) BUTTON, 3) THE PLUS BUTTON DOESN'T WORK, AND 4) THE OFF BUTTON DISENGAGES THE CRUISE CONTROL BUT DOES NOT SHUTOFF THE CRUISE CONTROL MAIN... Read more
Incident date: Dec 28, 2017
WE'VE HAD NO SIGNS OF POWER STEERING PROBLEMS UNTIL A SUDDEN FAILURE TODAY, CLASSIC SIGNS OF THE VEHICLES THAT WERE RECALLED. OUR VEHICLE HAS ONLY 81,000 MILES ON IT, WAS MANUFACTURED IN 09/06, VIN PRIOR TO THE RECALL BATCH, BUT, BASED ON THE FAILURE, IT APPEARS EARLIER VEHICLES ARE AFFECTED AS WELL. I'VE CONTACTED MAZDA USA (NO RESPONSE YET) AND THE DEALER WHO SAID ANY FIX HAS TO COME FROM CORPOR... Read more
Incident date: Dec 27, 2017
WHEN DRIVING WITH THE HEADLIGHTS ON, THE HEADLIGHTS APPEAR TO PULSATE, DIMMING AND BRIGHTENING VERY NOTICEABLY. THIS ONLY HAPPENS WHEN THE VEHICLE IS MOVING. MAZDA HAS IDENTIFIED THE PROBLEM, ISSUED A TSB REFERENCE SB-01-019-13. THIS SHOULD BE A RECALL SINCE IT'S DISTRACTING AND DANGEROUS TO THE DRIVER AND OTHER MOTORISTS ON THE ROAD. NHTSA HAS AN ID NUMBER 10053740 ASSOCIATED WITH THIS.
Incident date: Oct 1, 2013
TAKATA RECALL TRYING FOR 4 YRS NOW ALWAYS TOLD NO PART FOR IT OR CALL MAZDA
Incident date: Oct 1, 2014
TAKATA RECALL, SAME AS DRIVER SIDE. TOLD THEY DON'T HAVE THE PARTS CALL MAZDA IT'S BEEN YEARS NOW. STILL DRIVING/WITH KIDS!
Incident date: Dec 20, 2017
IF WATER PUMP FAILS THE ENGINE WILL SHUT DOWN WITHOUT WARNING OR ANY TYPE OF CHECK ENGINE LIGHT OR ALERT. COOLANT WILL FLOOD CRANKCASE IMMEDIATELY AND RUIN THE ENGINE . THIS OCCURRED WHILE DRIVING CREATING A SERIOUS SAFETY ISSUE POTENTIALLY CAUSING A COLLISION.
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION IN OCTOBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (CONTINENTAL MAZDA OF NAPERVILLE, 2363 AURORA AVE, NAPERVILLE, IL 60540) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND WAS NOT SURE OF A DATE FOR THE REMEDY... Read more
Incident date: Aug 1, 2017
BRAKE PEDAL TRAVEL WENT SOFT(HAD TO PUMP)BRAKE PEDAL FOR TEMPORARY(NORMAL) PEDAL TRAVEL(FEEL). MAZDA GARAGE STATED HYDRAULIC ABS UNIT BAD. ALSO NO WANING LIGHTS LIT ON DASHBOARD. MECHANIC STATED YAW CODE WAS THROWN IN CODE READER. STATED OLD CODE. I REPLACED THE ABS HYDRAULIC UNIT AT THE MAZDA DEALERSHIP. NOW THERE IS A DYNAMIC STABILITY CONTROL LIT ON THE DASHBOARD. THE ABS WAS WORKING THE NIGHT... Read more
Incident date: Nov 1, 2017
MY DRIVER SIDE HEADLIGHT WENT OUT A MONTH AGO. I CHANGED THE HID BULBS, THE FUSE AND NOTHING WAS WORKING. I TOOK IT TO A MAZDA DEALER FOR MY WARRANTY WHEN I BOUGHT IT. AFTER MAZDA CHECKED IT OUT, THEY FOUND MY HID BALLAST WAS FRIED DUE TO WATER CONDENSATION. MY HEAD LIGHT IS NOT BROKEN OR MISSING ANY PARTS. MY WARRANTY WILL NOT COVER IT. I HAVE READ IN SEVERAL SITES THAT THIS IS COMMON AND MAZDA K... Read more
Incident date: Nov 28, 2017
MOUNT SHOCK COMPLETELY DESTROYED BY RUST. I DID NOT KNOW THIS UNTIL IT BEGAN CREATING STRANGE NOISES. ITS DANGEROUS TO DRIVE LIKE THAT. ITS IMPOSSIBLE TO KNOW UNTIL IT COLLAPSED.
MAZDA
MAZDASPEED3
(2013) - SEATS
Dec 24, 2017
Incident date: Nov 9, 2017
THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. COPIED FROM AN EXISTING COMPLAINT FOR THE 2010 ... Read more
Incident date: Dec 1, 2017
HEADLIGHTS FLICKER/PULSATE WHEN APPLYING BRAKES. THIS IS A WELL KNOWN ISSUE WITH 2012-13 MAZDA3 THAT REQUIRES A SOFTWARE UPDATE TO REMEDY. CURRENTLY, MAZDA IS CHARGING A MINIMUM OF $99 TO 'DIAGNOSE' THE ISSUE. SINCE THE ISSUE OCCURS IN MOTION, I DO NOT HAVE PHOTOS, BUT I DO HAVE VIDEOS. GIVEN THAT THIS IS A SAFETY ISSUE CAUSED BY FAULTY SOFTWARE THAT ONLY MAZDA CAN UPDATE, THERE IS NO REASON THAT ... Read more
Incident date: Dec 1, 2017
HEADLIGHTS FLICKER/PULSATE WHEN APPLYING BRAKES. THIS IS A WELL KNOWN ISSUE WITH 2012-13 MAZDA3 THAT REQUIRES A SOFTWARE UPDATE TO REMEDY. CURRENTLY, MAZDA IS CHARGING A MINIMUM OF $99 TO 'DIAGNOSE' THE ISSUE. SINCE THE ISSUE OCCURS IN MOTION, I DO NOT HAVE PHOTOS, BUT I DO HAVE VIDEOS. GIVEN THAT THIS IS A SAFETY ISSUE CAUSED BY FAULTY SOFTWARE THAT ONLY MAZDA CAN UPDATE, THERE IS NO REASON THAT ... Read more
Incident date: Oct 22, 2016
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING MAZDA (1545 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 714-3177) WAS CONTACTED AND CONFIRMED THAT T... Read more
MAZDA
MAZDASPEED3
(2008) - UNKNOWN OR OTHER
Dec 21, 2017
Incident date: Dec 20, 2017
I WAS ON THE HIGHWAY IN MOTION WHEN ALL OF A SUDDEN MY SHIFTER BROKE OFF AND I WASN'T ABLE TO MOVE. I HAD TO CALL I TOW
Incident date: Dec 21, 2017
HEAD LIGHT BULBS WERE BURNING OUT AND COULD NOT BE REPLACED BECAUSE THE CLIPS WERE BROKEN. I WAS TOLD THIS IS QUITE COMMON IN THE DESIGN AND IN THEIR INFINITE WISDOM, MAZDA REFUSES TO SELL NEW CLIPS, INSTEAD, I WAS FORCED TO BUY TWO NEW HEADLIGHT FIXTURES TO THE TUNE OF $1200 FOR PARTS AND 300 FOR LABOR. I AM NEVER BUYING ANOTHER MAZDA.
Incident date: Dec 21, 2017
TWICE NOW THE ELECTRONIC EMERGENCY BREAK SEEMS TO HAVE DISENGAGED RANDOMLY MINUTES AFTER I WALKED AWAY FROM THE VEHICLE
Crash
Incident date: Dec 15, 2017
OUR 2016 MAZDA CX-5 HAS 16,000 MILES ON IT AND THE REAR BRAKES HAVE COMPLETELY DETERIORATED. AFTER VISITING THE DEALERSHIP, I WAS TOLD THE BRAKES HAVE RUSTED OUT DUE TO THE USE OF THE PARKING BREAK (WE NEED TO USE THE PARKING BREAK DUE TO WHERE WE PARK). MAZDA CLAIMS THIS IS A NORMAL 'WEAR-AND-YEAR' ISSUE BUT I DO NOT SEE HOW THIS IS AS THE VEHICLE HAS SUCH LOW MILEAGE. THE 2013-2015 CX-5S SUFFERE... Read more
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Dec 20, 2017
Incident date: Dec 1, 2016
THERE IS A RECALL FOR THE TAKATA AIRBAGS THAT I HAVE TRIED TO GET REPLACED AFTER A YEAR STILL SAYS "INCOMPLETE REMEDY NOT AVAILABLE" ----> MANUFACTURER RECALL NUMBER9616F NHTSA RECALL NUMBER16V-499 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY
Incident date: Dec 16, 2017
ALL SEATS SEPARATE FROM THE BASE OF THE SEAT, MEANING THERE IS NOTHING HOLDING THE CUSHION THAT YOU SIT ON TO THE WIRE FRAME ATTACHED TO THE FLOOR. THE DEALERSHIP INFORMED ME THAT THE WARRANTY SOLUTION AFTER 7 ATTEMPTS OF FIXING WAS TO PUT ZIP TIES THROUGH THE NYLON SEAT MATERIAL AND CONNECT IT TO THE BASE. THIS IS NOT A SOLUTION TO THE PROBLEM SINCE THE THIN NYLON WILL JUST RIP UNDER PRESSURE.
Incident date: Feb 8, 2017
TL* THE CONTACT OWNS A 2006 MAZDA 3. THE CONTACT NOTICED THAT THE SEATS OF THE VEHICLE WERE COMING APART FROM THE BASE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HODGES MAZDA AT THE AVENUES, 10681 PHILIPS HWY, JACKSONVILLE, FL 32256) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Incident date: Oct 14, 2017
THE ELECTRICAL SYSTEMS IS NOT WORKING RIGHT THE LIGHTS ON THE IN SIDE OF THE CAR COME ON WHEN YOU GET UP TO 75 TO 80 MPH THEY START FLASHING.THE AIR BAG LIGHT LIGHT COME ON THE STEERING COLUMN LOCK UP A LOT OF TIME WERE I HAVE A HARD TIME GETTING THE KEY IN THE IGNITION
Incident date: Oct 14, 2017
THE ELECTRICAL SYSTEMS IS NOT WORKING RIGHT THE LIGHTS ON THE IN SIDE OF THE CAR COME ON WHEN YOU GET UP TO 75 TO 80 MPH THEY START FLASHING.THE AIR BAG LIGHT LIGHT COME ON THE STEERING COLUMN LOCK UP A LOT OF TIME WERE I HAVE A HARD TIME GETTING THE KEY IN THE IGNITION
Incident date: Dec 1, 2017
LIFTGATE RECALL BY MAZDA IN OCTOBER 2016 WAS NEVER COMPLETED AS "PARTS NOT AVAILABLE", BUT THEIR WEB SITE SHOWS THIS VIN AS HAVING COMPLETED THE REPAIR, WHICH IS ERRONEOUS. THIS INDICATES THAT SOMEONE AT MAZDA CHANGED THE DATA TO SHOW IT AS COMPLETED WHEN IT WASN'T COMPLETED.
Incident date: Mar 6, 2017
I WOULD LIKE A COMPLETE REFUND OF ALL DOLLARS SPENT IN ACQUIRING A 2005 MAZDA TRIBUTE VIN [XXX] ON MARCH 06, 2017 FROM CERTIFIED AUTO BROKERS LLC IN HENDERSONVILLE, TN 37075, LICENSE #[XXX]. (ATTACHED BILL OF SALE) DUE TO SERIOUS SAFETY ISSUES WITH THIS VEHICLE. DUE TO EXTENSIVE RUST AND CORROSION DAMAGE, THE FRAME IS LIKELY TO COLLAPSE IN THE EVENT OF A REAR END COLLISION ENDANGERING THE SAFE... Read more
Incident date: Mar 6, 2017
I WOULD LIKE A COMPLETE REFUND OF ALL DOLLARS SPENT IN ACQUIRING A 2005 MAZDA TRIBUTE VIN [XXX] ON MARCH 06, 2017 FROM CERTIFIED AUTO BROKERS LLC IN HENDERSONVILLE, TN 37075, LICENSE #[XXX]. (ATTACHED BILL OF SALE) DUE TO SERIOUS SAFETY ISSUES WITH THIS VEHICLE. DUE TO EXTENSIVE RUST AND CORROSION DAMAGE, THE FRAME IS LIKELY TO COLLAPSE IN THE EVENT OF A REAR END COLLISION ENDANGERING THE SAFE... Read more
Incident date: Mar 6, 2017
I WOULD LIKE A COMPLETE REFUND OF ALL DOLLARS SPENT IN ACQUIRING A 2005 MAZDA TRIBUTE VIN [XXX] ON MARCH 06, 2017 FROM CERTIFIED AUTO BROKERS LLC IN HENDERSONVILLE, TN 37075, LICENSE #[XXX]. (ATTACHED BILL OF SALE) DUE TO SERIOUS SAFETY ISSUES WITH THIS VEHICLE. DUE TO EXTENSIVE RUST AND CORROSION DAMAGE, THE FRAME IS LIKELY TO COLLAPSE IN THE EVENT OF A REAR END COLLISION ENDANGERING THE SAFE... Read more
Incident date: Mar 6, 2017
I WOULD LIKE A COMPLETE REFUND OF ALL DOLLARS SPENT IN ACQUIRING A 2005 MAZDA TRIBUTE VIN [XXX] ON MARCH 06, 2017 FROM CERTIFIED AUTO BROKERS LLC IN HENDERSONVILLE, TN 37075, LICENSE #[XXX]. (ATTACHED BILL OF SALE) DUE TO SERIOUS SAFETY ISSUES WITH THIS VEHICLE. DUE TO EXTENSIVE RUST AND CORROSION DAMAGE, THE FRAME IS LIKELY TO COLLAPSE IN THE EVENT OF A REAR END COLLISION ENDANGERING THE SAFE... Read more
Incident date: Dec 19, 2017
HELLO! THIS MORNING ON 19 DECEMBER 2017, MY WIFE WAS DRIVING IN A CITY STREET GETTING READY TO CROSS A MAJOR INTERSECTION. THE LIGHT TURNED YELLOW AND SHE BEGAN TO BRAKE. AT FIRST THEY FELT NORMAL, BUT THEN THE PEDAL WENT DOWN AND THE BRAKES FELT REALLY HARD AND THE HISSING STARTED, ALMOST RUNNING INTO THE BACK OF THE CAR IN FRONT OF HER. SHE PULLED OVER AND CALLED ME. WHEN I ARRIVED,... Read more
Incident date: Dec 19, 2016
TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V788000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DAVIS-MOORE MAZDA IN WICHITA, KANSAS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE R... Read more
Incident date: Dec 15, 2017
MY GAS PEDAL IS STICKING INTERMITTENTLY. ACCORDING TO MY INTERNET SEARCH, THE V6'S FOR THIS MODEL WAS RECALLED, BUT NOT THE 4 CYLINDER VERSION I HAVE. I HAVE TO BELIEVE IT IS A SIMILAR PROBLEM. I JUST WANT IT TO GET FIXED AS IT IS A SAFETY ISSUE. EITHER IT IS GOING TO GET STUCK IN THE FULL SPEED MODE OR NOT LET ME CHANGE OUT OF A 2 MILES AND HOUR MODE.
Incident date: Dec 18, 2017
I HAD THE RECALL DONE ON THE A ARMS AND BALL JOINTS REPLACED AND IT'S ONLY BEEN A YEAR ALSO THE REAR STABLIZER LINKS HAVE FAILED ALSO AGAIN AFTER FACTORY REPLACEMENT.
Incident date: Dec 18, 2017
I HAD THE RECALL DONE ON THE A ARMS AND BALL JOINTS REPLACED AND IT'S ONLY BEEN A YEAR ALSO THE REAR STABLIZER LINKS HAVE FAILED ALSO AGAIN AFTER FACTORY REPLACEMENT.
Incident date: Dec 8, 2017
TL-CONTACT OWNS A 2015 MAZDA 6..... RECALL NOTICE FROM MAZDA.... 1217F RECALL NUMBER..... CONTACT CALLED MAZDA FOR THE SECOND TIME REGARDING RECALL.... RECALL HAD BEEN ISSUED AUGUST 19TH 2017. MAZDA STATED PARTS ARE NOT AVAILABLE TO FIX RECALL. ..DEALERSHIP STATED VEHICLE NEEDS TO BE INSPECTED.... CONTACT TALKED TO MAZDA CORPORATE OFFICE AND MAZDA HAD SET UP APPT TO GET RECALL FIXED AND DEALERSHIP... Read more
Incident date: Nov 28, 2017
TL* THE CONTACT OWNS A 2005 MAZDA RX-8. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THE FUEL ODOR WAS ALL AROUND THE VEHICLE WHILE PARKED AND FUEL LEAKED UNDERNEATH THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO KUHN MAZDA (3934 W KENNEDY BLVD, TAMPA, FL 33609, PHONE: (877) 225-9956), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THE FUEL SYSTEM NE... Read more
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT PREVIOUSLY HAD THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS REPLACED. A WEEK LATER, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAPLE SHADE MAZDA (2921 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, (856) 667-8004) WHERE IT WAS DIAGNOSED THAT SOMETHING IN THE DISPLAY SCREEN VOICE COMMAND SYSTEM CAUSED THE AIR BAG SENSOR TO ILLUMINATE, AND TH... Read more
Incident date: Mar 19, 2012
THIS CAR WAS DESTROYED IN AN ACCIDENT, AND AS SUCH CAN NO LONGER BE REPAIRED.
Crash
Incident date: Aug 18, 2017
NOTIFIED OF RECALL 8/19/17 WENT TO DEALER 10/24/17 DEALER STILL STATES THEY DO NOT HAVE PARTS. WISH TO SELL CAR BUT MUST HAVE REPAIR DONE FIRST. STILL CONTINUING TO DRIVE CAR.
Incident date: Oct 31, 2017
WHILE CLEANING OUR 2015 MAZDA CX-5 THAT WAS PARKED IN OUR DRIVEWAY, I RAN THE SEAT FORWARD TO VACUUM UNDER IT. WHEN MOVING IT BACK, THE LEFT SIDE OF THE SEAT WOULD NOT BUDGE. WHEN WE INSPECTED ALL OVER UNDERNEATH THE SEAT WE COULD FIND NOTHING IMPEDING THE SLIDING MECHANISM. THE CAR HAD TO BE TOWED TO OUR MECHANIC AS IT WAS UNSAFE TO DRIVE WITH THE SEAT ALL THE WAY FORWARD. AFTER SOME RESEARCH AN... Read more
Incident date: Jan 8, 2013
THE LOCK RELEASE LEVER ON THE STEERING WHEEL GET LOOSE WHILE THE VEHICLE IS IN MOTION AND DOES NOT LOCKED IN PLACE. THIS CAN CAUSE AN ACCIDENT AND SERIOUS INJURIES. THERE SHOULD BE A RECALL TO GET THIS REPAIR.
Incident date: Dec 14, 2017
THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPENED ON HIGHWAY AND I COULDN'T DO ANYTHING UNTIL I GOT OFF THE HIGHWAY.
Incident date: Dec 14, 2017
THE TRACTION LIGHT AUTOMATICALLY KICKS ON EVEN IF THERE IS NO BAD WEATHER. THE LIGHTS FLASH ON AND THE CAR BECOMES SLUGGISH AS IF THE TRACTION IS ON. I HAVE TO PULL OVER TO TURN THE CAR OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A LEAST 24 HOURS. THIS HAS HAPPENED AT LEAST 5 TIMES. LAST TIME IT HAPPENED 12/14/2017 AND HAPPENED ON HIGHWAY AND I COULDN'T DO ANYTHING UNTIL I GOT OFF THE HIGHWAY.
Incident date: Nov 5, 2017
RIGHT REAR SHOCK TOWER RUSTED OUT, CAME APART FROM THE VEHICLE WHILE DRIVING 40 MPH
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND A BUMPING NOISE WAS HEARD FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINT AND LOWER CONTROL ARM CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO NEIL HUFFMAN MAZDA (4926 DIXIE H... Read more
Incident date: Dec 15, 2017
WHILE DRIVING THE VEHICLE THE AIR BAG WARNING LIGHT BEGAN TO BLINK ON THE DRIVER DISPLAY. AFTER REACHING MY DESTINATION AND AFTER TURNING OFF THE VEHICLE AND TURNING IT BACK ON THE AIR BAG WARNING LIGHT DISAPPEARED AND DID NOT COME BACK ON.