Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 29,895 complaints for MAZDA

MAZDA MAZDA3 (2014) - UNKNOWN OR OTHER Jan 12, 2018
Incident date: Dec 28, 2017
SUNROOF GLASS SHATTERED IN VERY COLD WEATHER. GLASS ACTUALLY EXPLODED. VEHICLE STATIONARY AT STOPLIGHT ON CITY STREET
MAZDA CX-5 (2015) - UNKNOWN OR OTHER Jan 11, 2018
Incident date: Jan 10, 2018
THE TRUNK DOES NOT STAY UP WHEN OPENING...IT SLAMMED DOWN AND HIT ME ON THE HEAD.
MAZDA CX-5 (2013) - ELECTRICAL SYSTEM Jan 11, 2018
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
MAZDA CX-5 (2013) - ENGINE Jan 11, 2018
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
MAZDA CX-5 (2013) - UNKNOWN OR OTHER Jan 11, 2018
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
MAZDA MAZDA6 (2009) - AIR BAGS Jan 11, 2018
Incident date: Aug 15, 2017
2009 MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD *JS
MAZDA MAZDA6 (2009) - AIR BAGS Jan 11, 2018
Incident date: Dec 1, 2017
I TOOK MY CAR TO FERMAN MAZDA OF BRANDON 9809 ADAMO DRIVE, TAMPA (813) 623-6600 TO GET THE RECALL DONE. THEY HAD MY CAR FOR TWO AND HALF MONTHS. SAID THEY DID RECALL ON AIRBAG. NOW MY AIRBAG LIGHT CAME ON AND DOESN'T SHUT OFF. I WAS TOLD THAT THEY REPLACED THE PARTS THAT THEY RECALLED BUT NOW I CHECKED ONLINE IT SAYS IT WASN' AND AIRBAG LIGHT TURNED ON. NOW I KNOW THAT THEY DIDN'T DO WHAT... Read more
MAZDA MAZDA6 (2015) - PARKING BRAKE Jan 10, 2018
Incident date: Jan 10, 2018
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DEALER (MAZDA OF MANCHESTER, 80 OAKLAND ST, MANCHESTER, CT 06042 (860) 645-4100) WAS CONTACTE... Read more
MAZDA MAZDA3 (2010) - SEATS Jan 10, 2018
Incident date: Dec 21, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,300.
MAZDA TRIBUTE (2002) - STRUCTURE:BODY Jan 10, 2018
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
MAZDA TRIBUTE (2002) - ELECTRONIC STABILITY CONTROL (ESC) Jan 10, 2018
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
MAZDA TRIBUTE (2002) - VEHICLE SPEED CONTROL Jan 10, 2018
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
MAZDA CX-5 (2014) - ELECTRICAL SYSTEM Jan 9, 2018
Incident date: Jan 9, 2018
ACCELERATED FROM A TRAFFIC LIGHT AND CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND CAR WOULD NOT ACTUALLY ACCELERATE. LUCKILY I WAS IN FRONT OF MY WORKPLACE, BUT EARLIER DURING THE DRIVE, THE BLUETOOTH CONSOLE POWERED COMPLETELY DOWN AND RESTARTED ITSELF. NOT SURE IF ELECTRICAL OR WHAT. VERY SCARY.
MAZDA TRIBUTE (2005) - STRUCTURE:BODY Jan 9, 2018
Incident date: Jan 8, 2018
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION ON THE A-FRAME AND REAR SUSPENSION SUPPORT OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SUPPOR... Read more
MAZDA TRIBUTE (2005) - SUSPENSION:REAR Jan 9, 2018
Incident date: Jan 8, 2018
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION ON THE A-FRAME AND REAR SUSPENSION SUPPORT OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SUPPOR... Read more
MAZDA MAZDA6 (2014) - ELECTRONIC STABILITY CONTROL (ESC) Jan 9, 2018
Incident date: Jan 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNA... Read more
MAZDA MAZDA6 (2014) - ELECTRICAL SYSTEM Jan 9, 2018
Incident date: Jan 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNA... Read more
MAZDA 626 (1998) - ELECTRICAL SYSTEM Jan 8, 2018
Incident date: Jan 1, 2017
SINCE OWNING THE MAZDA 626 I HAVE HAD A VERY BIG PROBLEM THE TRANSMISSION SLIPPING. IT WILL SLIP GOING INTO SECOND GEAR. IF ITS BELOW 60 DEGREES THE CAR WONT SHIFT INTO DRIVE UNTIL THE MOTOR GETS HOT ENOUGH. THE CAR IS LIKE THIS EVERY SINGLE DAY AND DOES IT EVERY TIME IT IS DRIVEN. ALSO THE INTERIOR LIGHTS WORK SOMTIMES ON AND OFF AND THE BACK WINDOWS WONT ROLL DOWN FROM THE DRIVER BUTTON
MAZDA 626 (1998) - POWER TRAIN Jan 8, 2018
Incident date: Jan 1, 2017
SINCE OWNING THE MAZDA 626 I HAVE HAD A VERY BIG PROBLEM THE TRANSMISSION SLIPPING. IT WILL SLIP GOING INTO SECOND GEAR. IF ITS BELOW 60 DEGREES THE CAR WONT SHIFT INTO DRIVE UNTIL THE MOTOR GETS HOT ENOUGH. THE CAR IS LIKE THIS EVERY SINGLE DAY AND DOES IT EVERY TIME IT IS DRIVEN. ALSO THE INTERIOR LIGHTS WORK SOMTIMES ON AND OFF AND THE BACK WINDOWS WONT ROLL DOWN FROM THE DRIVER BUTTON
MAZDA CX-5 (2013) - ENGINE Jan 8, 2018
Incident date: Sep 11, 2017
MAZDA CX-5 2013 CHECK ENGINE LIGHT - COOLANT SENSOR P011A. HEATER IS NO LONGER WARM AIR. DEALER ADVISES TO REPLACE THE HEATER CORE AT $1768.00. HARD TO BELIEVE AS CAR IS IN MINT CONDITION, NEVER MISSED A SERVICE
MAZDA CX-5 (2016) - ELECTRICAL SYSTEM Jan 7, 2018
Incident date: Jan 7, 2018
THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AW... Read more
MAZDA CX-5 (2016) - UNKNOWN OR OTHER Jan 7, 2018
Incident date: Jan 7, 2018
THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AW... Read more
MAZDA MAZDA5 (2012) - STRUCTURE:BODY Jan 6, 2018
Incident date: Jan 1, 2018
LIFTGATE STRUTS WHICH ACCORDING TO MAZDA WERE REPLACED PURSUANT TO RECALL FAILED CAUSING LIFTGATE TO FALL RESULTING IN MINOR INJURY TO MY HAND.
MAZDA B-SERIES TRUCK (2007) - AIR BAGS Jan 6, 2018
Incident date: Aug 1, 2016
TAKATA RECALL MY FRONT PASSENGER AIRBAG HAS NOT BEEN REPLACED YET, AND I LIVE IN TEXAS (ZONE A). I'VE BEEN WAITING MORE THAN A YEAR FOR MY LOCAL DEALERSHIP TO HAVE THE PART. THIS IS INCREDIBLY FRUSTRATING AND UNACCEPTABLE.
MAZDA CX-5 (2016) - POWER TRAIN Jan 5, 2018
Incident date: Jan 3, 2018
THE VEHICLE WAS BOUGHT BRAND NEW ON 06/30/2015. IT NEEDED A NEW TRANSMISSION AT 20,690 MILES (09/02/16). AT ~43,000 MILES, LEAKS WERE DETECTED. THE MECHANIC DIAGNOSED THE PROBLEM AS POWERTRAIN ISSUES. THE LEAK WAS TRANSMISSION FLUID THAT SPREAD TO THE WHOLE LENGTH OF THE CAR UNDERNEATH. THE DEALER WAS CONTACTED, CAR WAS TOWED TO THE DEALERSHIP THAT LATER CONFIRMED THE MECHANIC'S DIAGNOSIS. POWERTR... Read more
MAZDA CX-9 (2011) - POWER TRAIN Jan 5, 2018
Incident date: Oct 30, 2017
ANY TIME THERE IS EVEN A SLIGHT INCLINE IN THE ROAD AND ANYTHING THAT COULD LESSEN TRACTION SUCH AS A LITTLE GRAVEL, MY TIRES SPIN AND THE CAR DOES NOT MOVE. IT'S ESPECIALLY BAD IN ANY TYPE OF INCLEMENT WEATHER, RAIN, SNOW, SLEET. I LOOSE ALL TRACTION. THE BACK TIRES DO NOT MOVE AT ALL AND THE FRONT TIRES SPIN. THE TIRES HAVE GOOD TREADS.
MAZDA MAZDA5 (2010) - STRUCTURE:BODY Jan 4, 2018
Incident date: Jan 1, 2018
WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5
MAZDA TRIBUTE (2001) - STRUCTURE:BODY Jan 4, 2018
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO DE PAULA MAZDA (799 CENTRAL AVE, ALBANY, NY 12206) WHO INSTALLED A REINFORCEMENT CROSS BRACE PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). AFTER THE REPAIRS, THE VEHICLE WAS STILL UNSAFE TO DRIV... Read more
MAZDA MAZDA3 (2007) - STEERING Jan 4, 2018
Incident date: Dec 29, 2017
OUR 2007 MAZDA 3 HAD A SUDDEN POWER STEERING FAILURE AT ONLY 81,000 MILES, EXACTLY THE SAME FAILURE AS THE THOUSANDS RECALLED BY MAZDA FOR MODEL YEARS 2007-2009. MAZDA REFUSED TO OFFER ANY HELP BECAUSE OUR CAR WAS MANUFACTURED IN LATE 2006 (VIN STATES 2007 MODEL YEAR) EVEN THOUGH IT HAS THE IDENTICAL POWER STEERING SYSTEM, SAME PART NUMBERS. I'VE SPENT HOURS TRACKING DOWN INFO AND TRYING TO FIND P... Read more
MAZDA CX-5 (2017) - ELECTRICAL SYSTEM Jan 4, 2018
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR ... Read more
MAZDA CX-5 (2017) - STRUCTURE Jan 4, 2018
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR ... Read more
MAZDA CX-5 (2016) - AIR BAGS Jan 4, 2018
Incident date: May 18, 2017
2 INCIDENTS OF SUDDEN ACCELERATION WHILE MAKING A RIGHT HAND TURN INTO PARKING SPACES FIRST ON 5/18/17 AND SECOND ON 12/15/17. THE AIR BAGS DEPLOYED THE FIRST TIME BUT NOT THE SECOND TIME. THE INSURANCE COMPANY IS ORDERING AN ENGINEER INVESTIGATE SINCE IT OCCURRED ON 2 SEPARATE OCCASIONS
Crash 1 injured
MAZDA CX-5 (2016) - VEHICLE SPEED CONTROL Jan 4, 2018
Incident date: May 18, 2017
2 INCIDENTS OF SUDDEN ACCELERATION WHILE MAKING A RIGHT HAND TURN INTO PARKING SPACES FIRST ON 5/18/17 AND SECOND ON 12/15/17. THE AIR BAGS DEPLOYED THE FIRST TIME BUT NOT THE SECOND TIME. THE INSURANCE COMPANY IS ORDERING AN ENGINEER INVESTIGATE SINCE IT OCCURRED ON 2 SEPARATE OCCASIONS
Crash 1 injured
MAZDA TRIBUTE (2009) - WHEELS Jan 3, 2018
Incident date: Jan 2, 2018
PURCHASED VEHICLE FROM THE ORIGINAL OWNER WITH TPMS INDICATOR LIGHT ON TIRES WAS INFLATED AT 45, SET PRESSURE TO 32 LIGHT STILL ON. REPAIR SHOP REPLACED R/R CENSOR STILL HAVE THE INDICATOR SHOWING FAULT.
MAZDA CX-7 (2008) - AIR BAGS Jan 3, 2018
Incident date: Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VE... Read more
MAZDA CX-7 (2008) - SUSPENSION Jan 3, 2018
Incident date: Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VE... Read more
MAZDA MAZDA6 (2017) - ELECTRICAL SYSTEM Jan 3, 2018
Incident date: Dec 11, 2017
MAIN WIRING HARNESS NEAR ENGINE COILS CHEWED THRU BY RODENT WHILE IT WAS PARKED IN THE CITY. ONE WIRE WAS COMPLETELY CUT AND ANOTHER NEARBY WIRE WAS CHEWED. THESE WIRES CARY HIGH VOLTAGES AND CAN CAUSE FIRE IF SHORTED. THIS WIRING HARNESS MAY CONTAIN SOY BASED PRODUCTS WHICH CAN ATTRACT RODENTS. THIS CAR ENGINE COVER HAS ENOUGH ROOM FOR ROBENT TO GET INSIDE AND MAKE THEIR HOME NEAR THE WIRES. THE ... Read more
MAZDA CX-5 (2015) - ENGINE Jan 3, 2018
Incident date: Jan 3, 2018
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT. THE CONTACT RESTARTED THE VEHICLE AND SEVERAL BSM OFF, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, TCS/DSC INDICATORS REMAINED ILLUMINATED. LANNAN MAZDA IN LOWELL, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE. T... Read more
MAZDA CX-7 (2011) - STEERING Jan 2, 2018
Incident date: Aug 6, 2016
RECALL PARTS STILL NOT AVAILABLE, NOT IN A TIMELY MANNER ??????? RECALL WAS POSTED AUG. 2016. 9716H & 16V-593
MAZDA MAZDA3 (2015) - SERVICE BRAKES Jan 2, 2018
Incident date: Aug 19, 2017
SAFETY RECALL 1217F RECEIVED 8/2017. TO DATE "REMEDY NOT YET AVAILABLE." THIS TIME (NOW 6 MONTHS) SEEMS TO BE AN UNREASONABLE AMOUNT OF WAIT TIME FOR THE PARTS TO BE RECEIVED BY MY MAZDA DEALER. WHAT IN YOUR VIEW IS "A REASONABLE AMOUNT OF TIME"?
MAZDA MAZDA3 (2012) - VISIBILITY:SUN/MOON ROOF ASSEMBLY Jan 2, 2018
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING 30 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. TACOMA MAZDA IN TACOMA, WASHINGTON STATED THAT THEY WERE UNAWARE OF THE FAILURE EVER OCCURRING IN THE PAST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
MAZDA TRIBUTE (2005) - STRUCTURE:BODY Jan 2, 2018
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL... Read more
MAZDA TRIBUTE (2005) - SUSPENSION Jan 2, 2018
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL... Read more
MAZDA TRIBUTE (2005) - UNKNOWN OR OTHER Jan 2, 2018
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL... Read more
MAZDA CX-5 (2013) - ELECTRONIC STABILITY CONTROL (ESC) Jan 1, 2018
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
MAZDA CX-5 (2013) - ENGINE Jan 1, 2018
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
MAZDA CX-5 (2013) - POWER TRAIN Jan 1, 2018
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
MAZDA MAZDA3 (2016) - STRUCTURE:BODY Dec 30, 2017
Incident date: Aug 30, 2017
THE HOOD OF MY CAR COLLAPSED INTO AN ENORMOUS DENT WHILE PARKED IN A PRIVATE GARAGE. WHEN I WENT TO TO A BODY SHOP TO GET IT FIXED, I WAS SHOWN THAT THE METAL IS VERY FLIMSY FROM THE BOTTOM OF THE HOOD. WHEN THE GENTLEMAN DROPPED THE HOOD BACK DOWN TO CLOSE IT, THE DENT ALMOST ENTIRELY POPPED OUT ON ITS OWN.
MAZDA CX-9 (2016) - ELECTRICAL SYSTEM Dec 29, 2017
Incident date: Dec 18, 2017
IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT WAS LODGED INTO THE BUSHES AND HAD TO BE PULLED OUT BY A TOW TRUCK. I IMMEDIATELY CALLED THE DEALER S... Read more
Crash
MAZDA CX-9 (2016) - ENGINE Dec 29, 2017
Incident date: Dec 18, 2017
IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT WAS LODGED INTO THE BUSHES AND HAD TO BE PULLED OUT BY A TOW TRUCK. I IMMEDIATELY CALLED THE DEALER S... Read more
Crash
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