Showing 29,895 complaints for MAZDA
Incident date: Dec 28, 2017
SUNROOF GLASS SHATTERED IN VERY COLD WEATHER. GLASS ACTUALLY EXPLODED. VEHICLE STATIONARY AT STOPLIGHT ON CITY STREET
Incident date: Jan 10, 2018
THE TRUNK DOES NOT STAY UP WHEN OPENING...IT SLAMMED DOWN AND HIT ME ON THE HEAD.
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
Incident date: Mar 7, 2017
WHEN TURNING OFF ENG, VIA PRESSING THE ELECTRONIC START/STOP BUTTON. THE RADIO STAYS ON. UNLESS YOU PRESS THE BUTTON TO TURN ON THE ACCESSORIES, THEN PRESSING BRAKE DOWN, THEN MOVING THE AUTOMATIC SHIFT LEVER FROM PARK TO DRIVE, TO PARK AGAIN AND PRESSING THE START/STOP BUTTON AGAIN, THEN THE RADIO WILL TURN OFF. THIS HAS BEEN HAPPENING FOR MANY MONTHS.
Incident date: Aug 15, 2017
2009 MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD *JS
Incident date: Dec 1, 2017
I TOOK MY CAR TO FERMAN MAZDA OF BRANDON 9809 ADAMO DRIVE, TAMPA (813) 623-6600 TO GET THE RECALL DONE. THEY HAD MY CAR FOR TWO AND HALF MONTHS. SAID THEY DID RECALL ON AIRBAG. NOW MY AIRBAG LIGHT CAME ON AND DOESN'T SHUT OFF. I WAS TOLD THAT THEY REPLACED THE PARTS THAT THEY RECALLED BUT NOW I CHECKED ONLINE IT SAYS IT WASN' AND AIRBAG LIGHT TURNED ON. NOW I KNOW THAT THEY DIDN'T DO WHAT
... I WAS TOLD WAS DONE.Read more
Incident date: Jan 10, 2018
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DEALER (MAZDA OF MANCHESTER, 80 OAKLAND ST, MANCHESTER, CT 06042 (860) 645-4100) WAS CONTACTE
... D SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Dec 21, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,300.
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
Incident date: Aug 9, 2017
TAKATA RECALL, MY CAR IS HAVING ELECTRICAL PROBLEMS (ABS), I ALSO HAVE A LOT SO ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.0L V6 DURATEC ENGINES, DURING DECELERATION, THE ENGINE CAN STALL
Incident date: Jan 9, 2018
ACCELERATED FROM A TRAFFIC LIGHT AND CHECK ENGINE AND TRACTION CONTROL LIGHT CAME ON AND CAR WOULD NOT ACTUALLY ACCELERATE. LUCKILY I WAS IN FRONT OF MY WORKPLACE, BUT EARLIER DURING THE DRIVE, THE BLUETOOTH CONSOLE POWERED COMPLETELY DOWN AND RESTARTED ITSELF. NOT SURE IF ELECTRICAL OR WHAT. VERY SCARY.
Incident date: Jan 8, 2018
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION ON THE A-FRAME AND REAR SUSPENSION SUPPORT OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SUPPOR
... T FRACTURED. WILKINS MAZDA (750 N YORK RD, ELMHURST, IL 60126, (630) 279-3000) WAS CONTACTED, BUT WAS UNABLE TO PROVIDE ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.Read more
Incident date: Jan 8, 2018
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS SEVERE CORROSION ON THE A-FRAME AND REAR SUSPENSION SUPPORT OF THE VEHICLE. THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION SUPPOR
... T FRACTURED. WILKINS MAZDA (750 N YORK RD, ELMHURST, IL 60126, (630) 279-3000) WAS CONTACTED, BUT WAS UNABLE TO PROVIDE ASSISTANCE WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.Read more
Incident date: Jan 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNA
... TOR BELT MAY SLIP CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. CONSEQUENCE ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE PCM WITH UPDATED SOFTWARE, FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2014. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500. MAZDA'S NUMBER FOR THIS RECALL IS 7314D. MY CAR IS EXPERIENCING THIS RECALL THAT WAS CLOSED IN 2015. MAZDA IS CONCERN ABOUT THE PROBLEM SINCE THE RECALL IS CLOSED ANS THE REPAIR WAS DONE AT THE TIME OF THE RECALL. HOWEVER THE PRO ELM STILL EXIST.Read more
Incident date: Jan 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNA
... TOR BELT MAY SLIP CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. CONSEQUENCE ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE PCM WITH UPDATED SOFTWARE, FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2014. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500. MAZDA'S NUMBER FOR THIS RECALL IS 7314D. MY CAR IS EXPERIENCING THIS RECALL THAT WAS CLOSED IN 2015. MAZDA IS CONCERN ABOUT THE PROBLEM SINCE THE RECALL IS CLOSED ANS THE REPAIR WAS DONE AT THE TIME OF THE RECALL. HOWEVER THE PRO ELM STILL EXIST.Read more
Incident date: Jan 1, 2017
SINCE OWNING THE MAZDA 626 I HAVE HAD A VERY BIG PROBLEM THE TRANSMISSION SLIPPING. IT WILL SLIP GOING INTO SECOND GEAR. IF ITS BELOW 60 DEGREES THE CAR WONT SHIFT INTO DRIVE UNTIL THE MOTOR GETS HOT ENOUGH. THE CAR IS LIKE THIS EVERY SINGLE DAY AND DOES IT EVERY TIME IT IS DRIVEN. ALSO THE INTERIOR LIGHTS WORK SOMTIMES ON AND OFF AND THE BACK WINDOWS WONT ROLL DOWN FROM THE DRIVER BUTTON
Incident date: Jan 1, 2017
SINCE OWNING THE MAZDA 626 I HAVE HAD A VERY BIG PROBLEM THE TRANSMISSION SLIPPING. IT WILL SLIP GOING INTO SECOND GEAR. IF ITS BELOW 60 DEGREES THE CAR WONT SHIFT INTO DRIVE UNTIL THE MOTOR GETS HOT ENOUGH. THE CAR IS LIKE THIS EVERY SINGLE DAY AND DOES IT EVERY TIME IT IS DRIVEN. ALSO THE INTERIOR LIGHTS WORK SOMTIMES ON AND OFF AND THE BACK WINDOWS WONT ROLL DOWN FROM THE DRIVER BUTTON
Incident date: Sep 11, 2017
MAZDA CX-5 2013 CHECK ENGINE LIGHT - COOLANT SENSOR P011A. HEATER IS NO LONGER WARM AIR. DEALER ADVISES TO REPLACE THE HEATER CORE AT $1768.00. HARD TO BELIEVE AS CAR IS IN MINT CONDITION, NEVER MISSED A SERVICE
Incident date: Jan 7, 2018
THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AW
... AY TOO QUICKLY SOMETIMES OR SOMETHING ELSE IN MY POCKET MAY BE SHIELDING THE KEY FOB, BUT IF OTHERS ARE ALSO EXPERIENCING THIS PROBLEM, MAYBE IT IS NOT A USER ISSUE. PERHAPS THE OWNER'S MANUAL SHOULD MENTION THESE POSSIBILITIES, IF THEY INDEED ARE THE CAUSE OF THE PROBLEM. AN UNLOCKED CAR IS A SERIOUS SECURITY RISK.Read more
Incident date: Jan 7, 2018
THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AW
... AY TOO QUICKLY SOMETIMES OR SOMETHING ELSE IN MY POCKET MAY BE SHIELDING THE KEY FOB, BUT IF OTHERS ARE ALSO EXPERIENCING THIS PROBLEM, MAYBE IT IS NOT A USER ISSUE. PERHAPS THE OWNER'S MANUAL SHOULD MENTION THESE POSSIBILITIES, IF THEY INDEED ARE THE CAUSE OF THE PROBLEM. AN UNLOCKED CAR IS A SERIOUS SECURITY RISK.Read more
Incident date: Jan 1, 2018
LIFTGATE STRUTS WHICH ACCORDING TO MAZDA WERE REPLACED PURSUANT TO RECALL FAILED CAUSING LIFTGATE TO FALL RESULTING IN MINOR INJURY TO MY HAND.
Incident date: Aug 1, 2016
TAKATA RECALL MY FRONT PASSENGER AIRBAG HAS NOT BEEN REPLACED YET, AND I LIVE IN TEXAS (ZONE A). I'VE BEEN WAITING MORE THAN A YEAR FOR MY LOCAL DEALERSHIP TO HAVE THE PART. THIS IS INCREDIBLY FRUSTRATING AND UNACCEPTABLE.
Incident date: Jan 3, 2018
THE VEHICLE WAS BOUGHT BRAND NEW ON 06/30/2015. IT NEEDED A NEW TRANSMISSION AT 20,690 MILES (09/02/16). AT ~43,000 MILES, LEAKS WERE DETECTED. THE MECHANIC DIAGNOSED THE PROBLEM AS POWERTRAIN ISSUES. THE LEAK WAS TRANSMISSION FLUID THAT SPREAD TO THE WHOLE LENGTH OF THE CAR UNDERNEATH. THE DEALER WAS CONTACTED, CAR WAS TOWED TO THE DEALERSHIP THAT LATER CONFIRMED THE MECHANIC'S DIAGNOSIS. POWERTR
... AIN WILL BE FIXED AT THE MANUFACTURER'S EXPENSE (THE MANUFACTURER CONSIDERS IT A MANUFACTURING ISSUE AND HAS HONORED THE WARRANTY).Read more
Incident date: Oct 30, 2017
ANY TIME THERE IS EVEN A SLIGHT INCLINE IN THE ROAD AND ANYTHING THAT COULD LESSEN TRACTION SUCH AS A LITTLE GRAVEL, MY TIRES SPIN AND THE CAR DOES NOT MOVE. IT'S ESPECIALLY BAD IN ANY TYPE OF INCLEMENT WEATHER, RAIN, SNOW, SLEET. I LOOSE ALL TRACTION. THE BACK TIRES DO NOT MOVE AT ALL AND THE FRONT TIRES SPIN. THE TIRES HAVE GOOD TREADS.
Incident date: Jan 1, 2018
WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE INDEPENDENT MECHANIC DISCOVERED THAT THE SUBFRAME WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO DE PAULA MAZDA (799 CENTRAL AVE, ALBANY, NY 12206) WHO INSTALLED A REINFORCEMENT CROSS BRACE PER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE). AFTER THE REPAIRS, THE VEHICLE WAS STILL UNSAFE TO DRIV
... E DUE TO THE CORRODED SUBFRAME. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.Read more
Incident date: Dec 29, 2017
OUR 2007 MAZDA 3 HAD A SUDDEN POWER STEERING FAILURE AT ONLY 81,000 MILES, EXACTLY THE SAME FAILURE AS THE THOUSANDS RECALLED BY MAZDA FOR MODEL YEARS 2007-2009. MAZDA REFUSED TO OFFER ANY HELP BECAUSE OUR CAR WAS MANUFACTURED IN LATE 2006 (VIN STATES 2007 MODEL YEAR) EVEN THOUGH IT HAS THE IDENTICAL POWER STEERING SYSTEM, SAME PART NUMBERS. I'VE SPENT HOURS TRACKING DOWN INFO AND TRYING TO FIND P
... ARTS TO GET THE CAR BACK ON THE ROAD. UNLESS MAZDA WIDENS THE RECALL, OTHER MAZDAS, TECHNICALLY OUTSIDE THE RECALL LOT, WILL REMAIN ON THE ROAD AND POSE A DANGER TO THE LIVES OF THE DRIVERS AND OTHER MOTORISTS. THE STEERING ASSEMBLY IS PART NUMBER BR5V-32-600J.Read more
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR
... ILLUMINATED. THE CONTACT WAS UNABLE TO IMMEDIATELY RESTART THE VEHICLE. THE CONTACT CALLED THE CALIFORNIA HIGHWAY PATROL. THE VEHICLE RESTATED 15 MINUTES BEFORE THE HIGHWAY PATROL ARRIVED AT THE SCENE. THE VEHICLE WAS TOWED TO FREMONT MAZDA LOCATED IN THE FREMONT AUTO MALL (39800 BALENTINE DR, NEWARK, CA 94560) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH WAS TOO CLOSE TO THE IGNITION SWITCH. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.Read more
Incident date: Nov 27, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR
... ILLUMINATED. THE CONTACT WAS UNABLE TO IMMEDIATELY RESTART THE VEHICLE. THE CONTACT CALLED THE CALIFORNIA HIGHWAY PATROL. THE VEHICLE RESTATED 15 MINUTES BEFORE THE HIGHWAY PATROL ARRIVED AT THE SCENE. THE VEHICLE WAS TOWED TO FREMONT MAZDA LOCATED IN THE FREMONT AUTO MALL (39800 BALENTINE DR, NEWARK, CA 94560) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH WAS TOO CLOSE TO THE IGNITION SWITCH. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.Read more
Incident date: May 18, 2017
2 INCIDENTS OF SUDDEN ACCELERATION WHILE MAKING A RIGHT HAND TURN INTO PARKING SPACES FIRST ON 5/18/17 AND SECOND ON 12/15/17. THE AIR BAGS DEPLOYED THE FIRST TIME BUT NOT THE SECOND TIME. THE INSURANCE COMPANY IS ORDERING AN ENGINEER INVESTIGATE SINCE IT OCCURRED ON 2 SEPARATE OCCASIONS
Crash
1 injured
Incident date: May 18, 2017
2 INCIDENTS OF SUDDEN ACCELERATION WHILE MAKING A RIGHT HAND TURN INTO PARKING SPACES FIRST ON 5/18/17 AND SECOND ON 12/15/17. THE AIR BAGS DEPLOYED THE FIRST TIME BUT NOT THE SECOND TIME. THE INSURANCE COMPANY IS ORDERING AN ENGINEER INVESTIGATE SINCE IT OCCURRED ON 2 SEPARATE OCCASIONS
Crash
1 injured
Incident date: Jan 2, 2018
PURCHASED VEHICLE FROM THE ORIGINAL OWNER WITH TPMS INDICATOR LIGHT ON TIRES WAS INFLATED AT 45, SET PRESSURE TO 32 LIGHT STILL ON. REPAIR SHOP REPLACED R/R CENSOR STILL HAVE THE INDICATOR SHOWING FAULT.
Incident date: Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VE
... HICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VE
... HICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Dec 11, 2017
MAIN WIRING HARNESS NEAR ENGINE COILS CHEWED THRU BY RODENT WHILE IT WAS PARKED IN THE CITY. ONE WIRE WAS COMPLETELY CUT AND ANOTHER NEARBY WIRE WAS CHEWED. THESE WIRES CARY HIGH VOLTAGES AND CAN CAUSE FIRE IF SHORTED. THIS WIRING HARNESS MAY CONTAIN SOY BASED PRODUCTS WHICH CAN ATTRACT RODENTS. THIS CAR ENGINE COVER HAS ENOUGH ROOM FOR ROBENT TO GET INSIDE AND MAKE THEIR HOME NEAR THE WIRES. THE
... WHITE FIBERS MATERIALS YOU SEE IN THE IMAGE IS FROM THE ENGINE COVER INSULATION THAT RAT REMOVED FROM COVER.Read more
Incident date: Jan 3, 2018
TL* THE CONTACT OWNS A 2015 MAZDA CX-5. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT. THE CONTACT RESTARTED THE VEHICLE AND SEVERAL BSM OFF, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, TCS/DSC INDICATORS REMAINED ILLUMINATED. LANNAN MAZDA IN LOWELL, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE. T
... HE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,740. *TT *TRRead more
Incident date: Aug 6, 2016
RECALL PARTS STILL NOT AVAILABLE, NOT IN A TIMELY MANNER ??????? RECALL WAS POSTED AUG. 2016. 9716H & 16V-593
Incident date: Aug 19, 2017
SAFETY RECALL 1217F RECEIVED 8/2017. TO DATE "REMEDY NOT YET AVAILABLE." THIS TIME (NOW 6 MONTHS) SEEMS TO BE AN UNREASONABLE AMOUNT OF WAIT TIME FOR THE PARTS TO BE RECEIVED BY MY MAZDA DEALER. WHAT IN YOUR VIEW IS "A REASONABLE AMOUNT OF TIME"?
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING 30 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. TACOMA MAZDA IN TACOMA, WASHINGTON STATED THAT THEY WERE UNAWARE OF THE FAILURE EVER OCCURRING IN THE PAST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL
... D.COM SAYS THAT MOST OF THESE VEHICLE WERE ACTUALLY MANUFACTURED IN 2004 BUT DATED TO 2005 MODEL YEAR. BUT AVOIDED THE 2004 RECALL BECAUSE OF THIS I CAN FIND A KIT ON EBAY TO FIX, BUT NO DEALERS WILL DO THE WORK. THERE HAVE BEEN PLENTY OF COMPLAINTS, BUT NO ACTION ON THIS KNOWN PROBLEM THAT HAS EXISTED IN PRIOR MODEL DESIGNS.Read more
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL
... D.COM SAYS THAT MOST OF THESE VEHICLE WERE ACTUALLY MANUFACTURED IN 2004 BUT DATED TO 2005 MODEL YEAR. BUT AVOIDED THE 2004 RECALL BECAUSE OF THIS I CAN FIND A KIT ON EBAY TO FIX, BUT NO DEALERS WILL DO THE WORK. THERE HAVE BEEN PLENTY OF COMPLAINTS, BUT NO ACTION ON THIS KNOWN PROBLEM THAT HAS EXISTED IN PRIOR MODEL DESIGNS.Read more
Incident date: Aug 1, 2017
OUR 2005 TRIBUTE MODEL HAS THE SAME RUSTING OUT OF THE RIGHT AND LEFT REAR WHEEL WELLS THAT THE 2001-2004 MODELS OF THE TRIBUTE HAVE EXPERIENCED. THOSE MODELS WERE REPAIRED UNDER A RECALL, BUT THIS YEAR'S MODEL AND FORWARD STILL HAVE THE SAME RUSTING OUT PROBLEM. DEALERS FOR MAZDA AND FORD WON'T EVEN LOOK AT THIS TO REPAIR IT. CAR IS NOW BASICALLY UNDRIVABLE. AND FROM WHAT I'VE FOUND, MAZDAWORL
... D.COM SAYS THAT MOST OF THESE VEHICLE WERE ACTUALLY MANUFACTURED IN 2004 BUT DATED TO 2005 MODEL YEAR. BUT AVOIDED THE 2004 RECALL BECAUSE OF THIS I CAN FIND A KIT ON EBAY TO FIX, BUT NO DEALERS WILL DO THE WORK. THERE HAVE BEEN PLENTY OF COMPLAINTS, BUT NO ACTION ON THIS KNOWN PROBLEM THAT HAS EXISTED IN PRIOR MODEL DESIGNS.Read more
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
Incident date: Dec 28, 2017
WHILE MY WIFE WAS DRIVING TO DROP OUR CHILDREN OFF TO GO TO WORK ALL OF A SUDDEN THE CHECK ENGINE, LOW TIRE AND TRACTION CONTROL LIGHT CAME ON. WHEN ALL LIGHTS CAME ON THE ENGINE LOST POWER AND COULD NOT GO ABOVE 20 MPH.
Incident date: Aug 30, 2017
THE HOOD OF MY CAR COLLAPSED INTO AN ENORMOUS DENT WHILE PARKED IN A PRIVATE GARAGE. WHEN I WENT TO TO A BODY SHOP TO GET IT FIXED, I WAS SHOWN THAT THE METAL IS VERY FLIMSY FROM THE BOTTOM OF THE HOOD. WHEN THE GENTLEMAN DROPPED THE HOOD BACK DOWN TO CLOSE IT, THE DENT ALMOST ENTIRELY POPPED OUT ON ITS OWN.
Incident date: Dec 18, 2017
IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT WAS LODGED INTO THE BUSHES AND HAD TO BE PULLED OUT BY A TOW TRUCK. I IMMEDIATELY CALLED THE DEALER S
... ERVICE DEPARTMENT AND TOLD THEM WHAT HAPPENED. THE SERVICE MANAGER'S IMMEDIATE REACTION WAS TO SCOFF AT THE IDEA THAT THE CAR ACCELERATED ON IT'S OWN. MY HUSBAND MET ME AT THE DEALER AND HAD SUBSEQUENTLY FOUND INFORMATION ABOUT A RECALL OF CX-9 MODELS FROM 2012 FOR A SIMILAR MALFUNCTION. HE SHOWED IT TO THE SAME MANAGER WHO IMMEDIATELY KNEW THE ISSUE OF THE RECALL BUT WAS QUICK TO MENTION IT WAS THE 2012 MODEL, NOT THE 2016. THE DEALER KEPT THE CAR FOR A FEW DAYS AND TOLD ME IT WAS DRIVEN TWICE AND ALSO SOME INFO FROM THE COMPUTER WAS REVIEWED WITH MAZDA TECH SUPPORT PERSON. NO DATA INDICATING ANY KIND OF MALFUNCTION IN THE CAR AND THE SERVICE GUY DID NOT HAVE A PROBLEM WITH IT IN TWO SHORT TEST DRIVES, SO THEY SAID COME PICK IT UP IT'S SAFE TO DRIVE. HOWEVER, I WILL NEVER DRIVE THIS CAR AGAIN. THIS IS THE FULLY-LOADED SIGNATURE CX-9 THAT THEY FEATURE IN ALL THEIR ADS. I LOVED THIS CAR AT FIRST SIGHT AND DROVE IT OVER 24000 MILES IN LESS THAN 2 YEARS. THIS EXPERIENCE SCARED ME TO THE POINT THAT I WILL NEVER DRIVE THIS OR ANOTHER MAZDA AGAIN. I HAVE HAD OVER A WEEK TO PROCESS THIS EXPERIENCE AND AM JUST HAPPY MY KIDS WEREN'T IN THE CAR OR THAT I DIDN'T HIT SOMEONE. I HAVE FOUND SEVERAL OTHER INSTANCES OF SUDDEN UNINTENDED ACCELERATION ONLINE AND CANNOT BELIEVE THAT THIS HAPPENS IN 2017. I HOPE THAT THIS DOCUMENTATION HELPS SOMEONE ELSE IN MY SHOES FEEL THAT THEY ARE NOT CRAZY AND THIS DOES HAPPEN. SHAME ON MAZDA FOR NOT FULLY ADDRESSING THIS ISSUE.Read more
Crash
Incident date: Dec 18, 2017
IMMEDIATELY UPON MAKING A SHARP RIGHT TURN INTO A PARKING SPOT, THE CAR SUDDENLY ACCELERATED AT A VERY FAST PACE WITHOUT ME PUSHING THE GAS PEDAL. MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE, BUT IT DID NOT STOP. THE CAR SLAMMED INTO A PLANTER IN FRONT OF ME. THE CAR MOVED SO QUICKLY THAT IT WAS LODGED INTO THE BUSHES AND HAD TO BE PULLED OUT BY A TOW TRUCK. I IMMEDIATELY CALLED THE DEALER S
... ERVICE DEPARTMENT AND TOLD THEM WHAT HAPPENED. THE SERVICE MANAGER'S IMMEDIATE REACTION WAS TO SCOFF AT THE IDEA THAT THE CAR ACCELERATED ON IT'S OWN. MY HUSBAND MET ME AT THE DEALER AND HAD SUBSEQUENTLY FOUND INFORMATION ABOUT A RECALL OF CX-9 MODELS FROM 2012 FOR A SIMILAR MALFUNCTION. HE SHOWED IT TO THE SAME MANAGER WHO IMMEDIATELY KNEW THE ISSUE OF THE RECALL BUT WAS QUICK TO MENTION IT WAS THE 2012 MODEL, NOT THE 2016. THE DEALER KEPT THE CAR FOR A FEW DAYS AND TOLD ME IT WAS DRIVEN TWICE AND ALSO SOME INFO FROM THE COMPUTER WAS REVIEWED WITH MAZDA TECH SUPPORT PERSON. NO DATA INDICATING ANY KIND OF MALFUNCTION IN THE CAR AND THE SERVICE GUY DID NOT HAVE A PROBLEM WITH IT IN TWO SHORT TEST DRIVES, SO THEY SAID COME PICK IT UP IT'S SAFE TO DRIVE. HOWEVER, I WILL NEVER DRIVE THIS CAR AGAIN. THIS IS THE FULLY-LOADED SIGNATURE CX-9 THAT THEY FEATURE IN ALL THEIR ADS. I LOVED THIS CAR AT FIRST SIGHT AND DROVE IT OVER 24000 MILES IN LESS THAN 2 YEARS. THIS EXPERIENCE SCARED ME TO THE POINT THAT I WILL NEVER DRIVE THIS OR ANOTHER MAZDA AGAIN. I HAVE HAD OVER A WEEK TO PROCESS THIS EXPERIENCE AND AM JUST HAPPY MY KIDS WEREN'T IN THE CAR OR THAT I DIDN'T HIT SOMEONE. I HAVE FOUND SEVERAL OTHER INSTANCES OF SUDDEN UNINTENDED ACCELERATION ONLINE AND CANNOT BELIEVE THAT THIS HAPPENS IN 2017. I HOPE THAT THIS DOCUMENTATION HELPS SOMEONE ELSE IN MY SHOES FEEL THAT THEY ARE NOT CRAZY AND THIS DOES HAPPEN. SHAME ON MAZDA FOR NOT FULLY ADDRESSING THIS ISSUE.Read more
Crash