Showing 29,895 complaints for MAZDA
Incident date: Nov 15, 2017
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT ANY SPEED AT NIGHT, THE HEADLIGHTS FLICKERED AND FLASHED WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA (2329 US 22, UNION, NJ 07083). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. THE VEHICLE WAS ALSO T
... AKEN TO CRYSTAL MAZDA (220 RTE 22 WEST, GREENBROOKEE, NJ 08812) WHERE IT WAS ALSO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.Read more
Incident date: Nov 15, 2017
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT ANY SPEED AT NIGHT, THE HEADLIGHTS FLICKERED AND FLASHED WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA (2329 US 22, UNION, NJ 07083). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. THE VEHICLE WAS ALSO T
... AKEN TO CRYSTAL MAZDA (220 RTE 22 WEST, GREENBROOKEE, NJ 08812) WHERE IT WAS ALSO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.Read more
Incident date: Jan 25, 2018
HEADLIGHTS FLICKER WHEN BRAKES ARE APPLIED APPLICABLE MODEL(S)/VINS 2012-2013 MAZDA3 VEHICLES (WITH SKYACTIV-G 2.0L AND HALOGEN TYPE HEADLIGHTS)
Incident date: Jan 24, 2018
THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I FIND THIS UNACCEPTABLE.
Incident date: Jan 23, 2018
AS I DROVE ALONG A MAJOR ROUTE, I CAME TO A STOP LIGHT. WHEN ITTURNEDGREEN, I PROCEEDED TO DRIVE FORWARD AND FELT CAR PULLING TO RIGHT SIDE. AS MY SPEED INCREASED TO 25, THE PULL BECAME STRONGER BUT, I PROCEEDED SLOWLY AND REMAINED UNDER 30MPH. AFTER DRIVING APPROXIMATELY 1 MILE, I HEARD THREE TONE ALERTS FOLLOWED BY LOW PRESSURE WARNING LIGHT. PULLED OVER, CALLED AAA WHO REPLACED FLAT TIRE. T
... HE SIDEWALL WAS SPIDERED PATTERN AND BLOWN. THIS MORNING, I NOTICED THAT ANOTHER TIRE HAS THAT SAME SPIDER PATTERN BUT IS NOT BLOWN OUT. I CONTACTED DUNLOP TO INQUIRE IF THERE ANY RECALL AND WAS INFORMED THERE WAS NOT. I WAS TOLD THESE TIRES DUNLOP SP SPORT 5000 215/45R/18 89W HAVE REINFORCED SIDEWALLS THAT PREVENT BLOWOUTS AND FLATS; I INQUIRED IF THE GRADE OF RUBBER COULD WITHSTAND THE SALT COVERED ROADS OF NEW ENGLAND BECAUSE I HAD WITNESSED DAMAGE TO RUBBER SOLES OF BARETRAP BOOTS WITH A SIMILIAR SPIDER PATTERN A FEW WINTERS AGO CAUSED FROM ROCK SALT. I WAS TOLD THEY ARE UNAWARE THAT ROCK SALT COULD BE A CAUSE OF DEGRADE IN RUBBER . IN ADDITION, IT HAD BEEN RAINING HEAVILY AT TIMES AND ACCORDING TO MAZDA, CERTAIN CONDITIONS WILL PUSH/SHIFT LOAD TO FRONT OF VEHICLE. WHETHER THIS ADDED LOAD CAUSED THE TIRE TO BLOW AND ADD SPIDER PATTERN TO TIRE STILL ON VEHILCE BUT NOT FLAT (PUCTURED BELIW) OR THE MANUFACTURER SELECTED TIRES THAT CAN'T CARRY THE LOAD, OR THE TIRES ARE DEFECTIVERead more
Incident date: Jun 22, 2017
ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED. BUT NO REMEDY AVAILABLE YET AND THIS WAS BACK IN JUNE 2017
Incident date: Aug 10, 2017
TAKATA RECALL-I GOT A RECALL MESSAGE IN THE MAIL. I WENT TO DEALER-MAINTENANCE AND THEY SAID THEY FIXED THE PROBLEM. I HAVE A COPY OF THE REPORT AT HOME. I HAD IT ( SUPPOSEDLY) FIXED AND THEN I GOT A NOTICE FROM MAZDA CORPORATE THAT IT STILL WAS NOT FIXED. I HAVE AN INTERMITTENT STEADY AIRBAG ALARM. THEY SAID THEY FIXED IT 8/10/17. I REPORTED TO THE DEALER THAT I GOT A NOTICE IT HAD NOT BEEN
... FIXED YET. THEY SAID THEY DID FIX IT AND THE NOTICE WAS ABOUT THE PASSENGER AIRBAG AND IT WAS A NEW AIRBAG RECALL. I ASKED WHEN THEY COULD FIX IT AND THEY TOLD ME IT WOULD BE A WHILE IN ORDER TO GET THE PARTS. I DON'T KNOW IF THIS IS TRUE OR NOT. MY SAFETY AND MY PASSENGERS ARE AT RISK. I DRIVE PEOPLE IN MY CAR. I SENT A COPY OF THE MAINTENANCE REPORT STATING THEY HAD FIXED IT TO MY SISTER IN CASE I AM INVOLVED IN A FATALITY. I CAN FAX THE MAINTENANCE REPORT.Read more
Incident date: Mar 6, 2017
THIS MAZDA TRIBUTE HAS EXTENSIVE AND UNREPAIRABLE RUST TO THE BODY, UNDERSTRUCTURE AND SUSPENSION PARTS THAN MAKES IT UNSAFE TO DRIVE. STRUCTURAL INTEGRITY IS COMPROMISED IN THE EVENT OF A COLLISION, VEHICLE IS PRONE TO VEER OUT OF CONTROL DUE TO MISSING SUSPENSION PIECES AND GAS AND EXHAUST FUMES LEAK INTO THE CABIN DUE TO RUSTED OUT AND MISSING INNER BODY PANELS. *JS
Incident date: Mar 6, 2017
THIS MAZDA TRIBUTE HAS EXTENSIVE AND UNREPAIRABLE RUST TO THE BODY, UNDERSTRUCTURE AND SUSPENSION PARTS THAN MAKES IT UNSAFE TO DRIVE. STRUCTURAL INTEGRITY IS COMPROMISED IN THE EVENT OF A COLLISION, VEHICLE IS PRONE TO VEER OUT OF CONTROL DUE TO MISSING SUSPENSION PIECES AND GAS AND EXHAUST FUMES LEAK INTO THE CABIN DUE TO RUSTED OUT AND MISSING INNER BODY PANELS. *JS
Incident date: Mar 6, 2017
THIS MAZDA TRIBUTE HAS EXTENSIVE AND UNREPAIRABLE RUST TO THE BODY, UNDERSTRUCTURE AND SUSPENSION PARTS THAN MAKES IT UNSAFE TO DRIVE. STRUCTURAL INTEGRITY IS COMPROMISED IN THE EVENT OF A COLLISION, VEHICLE IS PRONE TO VEER OUT OF CONTROL DUE TO MISSING SUSPENSION PIECES AND GAS AND EXHAUST FUMES LEAK INTO THE CABIN DUE TO RUSTED OUT AND MISSING INNER BODY PANELS. *JS
Incident date: Jan 23, 2018
WHEN PUT INTO 1ST OR 2ND GEAR, THIS VEHICLE DRIVES IN REVERSE. IT CAUSED OUR VEHICLE TO UNEXPECTEDLY BACK INTO A MAJOR HIGHWAY. AFTER GETTING OFF THE ROAD IN 3RD GEAR, MULTIPLE DRIVERS HAVE TESTED THIS WITH THE SAME RESULT... THE VEHICLE TRAVELS IN REVERSE WHILE IN 1ST OR 2ND GEAR. THERE WAS NO SIGN OF THIS PRIOR TO THIS INCIDENT, IT HAPPENED SUDDENLY AND NEARLY CAUSED A MAJOR ACCIDENT.
Incident date: May 13, 2015
WIRES ARE BURNING CAN'T TELL FROM WHERE N SMILING GAS 2013 MAZDA CX5
Incident date: May 13, 2015
WIRES ARE BURNING CAN'T TELL FROM WHERE N SMILING GAS 2013 MAZDA CX5
Incident date: May 13, 2015
WIRES ARE BURNING CAN'T TELL FROM WHERE N SMILING GAS 2013 MAZDA CX5
Incident date: Feb 18, 2012
TAKATA RECALL: I BOUGHT MY FIRST CAR MAZDA3 IN JAN 2011. ON THE PASSENGER SIDE, THE AIRBAG LIGHT DOES NOT TURN OFF EVEN THOUGH A OVER 100 POUNDS PERSON IS SITTING ON THE CHAIR. I NOTICED IT ON THE FIRST YEAR WHEN I WAS BACK TO THE MAZDA DEALER IN NEWARK CALIFORNIA FOR THE MAINTENANCE, BUT THE DEALER TOLD ME IT IS NORMAL BECAUSE THE PERSON IS SITTING ON THE PASSENGER CHAIR IS SO LIGHT. I GOT A CA
... R ACCIDENT ON 2012, BUT THE AIRBAG DID NOT POP UP. I DID NOT FILE A COMPLAINT BECAUSE I DO NOT KNOW THIS WEBSITE UNTIL I RECEIVE THE DASHBOARD RECALL. MY MAZDA GOT SOME RECALLS. THE CURRENT RECALL IS THE DASHBOARD, AND I AM WAITING FOR FIXING IT THE END OF THIS MONTH JANUARY 2018. I WONDER WHY THE AIRBAG IS NOT RECALL YET. IT IS MORE IMPORTANT THAN THE DASHBOARD.Read more
Crash
4 injured
Incident date: Mar 30, 2016
IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JO
... INT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....Read more
Incident date: Apr 5, 2017
TAKATA RECALL AM I ENTITLED TO BEING PART OF THE CLASS ACTION LAWSUIT
Incident date: Nov 6, 2017
ELECTRICAL MALFUNCTION IN THE BRAKE SYSTEM CAUSED THE VEHICLE TO COMPLETELY SHUT DOWN. CAUSED PROBLEMS WITH THE REMOTE COMMUNICATING WITH THE STARTER AND ALL SYSTEM MALFUNCTIONS ACTIVATED.
Incident date: Jun 4, 2016
2016 MAZDA 6 WOULD JUST RANDOMLY ENRAGED E-BRAKE WITHOUT YOU ENGAGING IT AND WOULD NOT RELEASE, PARKING BRAKE AND BRAKE LIGHTS ARE ON. MAZDA SAID CONTROL MODULE WAS MALFUNCTIONING. MAZDA(BAKERSFIELD)REFUSES TO FIX IT AS ERROR CODES WOULDN'T SHOW UP WHEN DIAGNOSING IT. CAR WAS FIRST DIAGNOSED IN FLORIDA WHERE IT ORIGINALLY HAPPENED AND THAT WAS THE FINDING CONTROL MODULE MALFUNCTIONING.
Incident date: Jan 19, 2018
FOR 2 YEARS A RECALL HAS BEEN IN EFFECT FOR REPLACING BALL JOINTS ON THIS MODEL. AFTER TALKING TO THE DEALER ON 2 DIFFERENT OCCASIONS , I HAVE BEEN TOLD THAT THEY ARE WAITING ON THE PARTS. ON DEC. 13 2017 I WAS TOLD I WOULD BE CONTACTED WITHIN 30 DAYS BY MAZDA FOR SCHEDULING THIS WORK. BUT STILL NO RESPONSE.
Incident date: Nov 21, 2016
MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 A
... ND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.Read more
Incident date: Dec 4, 2017
64300 MILES ON ODOMETER AND AM EXPERIENCING TRANSMISSION SHUDDER AT 35 - 45 MPH IN 5TH GEAR. TORQUE CONVERTER PROBLEM? PRETTY LOW MILES FOR TRANSMISSION ISSUES. SMH
Incident date: May 23, 2017
FOR NO APPARENT REASON THE AIR BAG LIGHT BLINKS. THE AIR BAG HAS NEVER BEEN DEPLOYED. THE CODE FROM THE LIGHT INDICATES A FAULTY ACTUATOR. THE CAR HAS 65000 MILES AND IS IN EXCELLENT CONDITION. ALWAYS GARAGE KEPT SINCE ORIGINAL PURCHASE.
Incident date: Jan 18, 2018
WHILE DRIVING ON A STRAIGHT STRETCH ON THE HIGHWAY AT TYPICAL HIGHWAY SPEEDS, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING AND THE DASH LIGHT TURNED ON. THIS WAS PRECEDED BY THE STABILITY CONTROL AND ABS LIGHTS TURNING ON. THE ABS AND STABILITY CONTROL LIGHTS TURNED OFF AFTER LESS THAN A MINUTE. THE STEERING LIGHT STAYED ON. LATER, AS I WAS MAKING A SECOND 90 DEGREES LEFT TURN WITHOUT POWER ASSI
... ST, THE LIGHT TURNED OFF AND THE POWER STEERING CAME BACK SUDDENLY WHILE STILL TURNING. THE POWER STEERING FLUID WAS AT AN IDEAL LEVEL BETWEEN MIN & MAX MARKER WHEN I PARKED. THE SUDDEN AND RANDOM LOSS OF POWER STEERING AS WELL AS THE UNEXPECTED RETURN OF THE FUNCTIONALITY ARE EXTREMELY DANGEROUS AS THE INABILITY TO TURN AS EXPECTED MAY LEAD TO LOSS OF CONTROL AND ULTIMATELY A COLLISION. I NOTIFIED MAZDA USA OF THE FAILURE (800-222-5500) BUT BECAUSE THE CAR WAS MANUFACTURED IN DEC 2006 IT'S NOT COVERED BY THE 2010 RECALL # 10V374000 FOR THE STEERING:ELECTRIC POWER ASSIST SYSTEM EVEN THOUGH THE PROBLEM DESCRIBED IS THE SAME.Read more
Incident date: Jan 17, 2018
WHILE DRIVING MY 2017 MAZDA CX-5, THE SMART CITY BRAKE SUPPORT (SCBS) INDICATOR ILLUMINATES ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS, ON CLEAR, SUNNY DAYS AND IN RAIN AND/OR SNOW; ON CITY STREETS AND HIGHWAYS. THE RATE OF DRIVING SPEED VARIES FROM APPROX 10 TO 65 MPH. THE INDICATOR STAYS ON FOR ANYWHERE FROM 20 SECONDS OR UNTIL THE VEHICLE IS STOPPED (UPWARDS OF 2
... 0 MINUTES). SERVICE TECHS AT LOCAL DEALER WERE ABLE TO PULL THE FAULT CODE FROM THE COMPUTER, BUT IT WAS GENERIC AND GAVE NO GUIDANCE. MAZDA INITIALLY ACKNOWLEDGED THIS WAS A PROBLEM AND REPLACED THE CAMERA THAT CONTROLS THE SYSTEM (MOUNTED INTERIOR OF CAR AT WINDSHIELD), BUT WHEN PROBLEM PERSISTED WITH THE NEW CAMERA, MAZDA SAID IT'S "NORMAL" FOR THE LAMP ILLUMINATION TO DISPLAY ON THE DASH UNDER VARIOUS DRIVING CONDITIONS AND REFERENCED SERVICE ALERT SA-052/17, WHICH DISCUSSES FOG, RAIN, EXHAUST GAS FROM VEHICLE IN FRONT, ETC. TRIGGERING THE SCBS. ACCORDING TO THIS SERVICE ALERT, A DIRTY WINDSHIELD WILL ALSO TRIGGER THE WARNING LIGHT TO ILLUMINATE. THIS IS A SAFETY CONCERN BECAUSE NOT ONLY IS THE SCBS NOT FUNCTIONING PROPERLY, WHEN THE LIGHT ILLUMINATES IT DISTRACTS FROM THE ACT OF DRIVING.Read more
Incident date: Jan 17, 2018
WHILE DRIVING MY 2017 MAZDA CX-5, THE SMART CITY BRAKE SUPPORT (SCBS) INDICATOR ILLUMINATES ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS, ON CLEAR, SUNNY DAYS AND IN RAIN AND/OR SNOW; ON CITY STREETS AND HIGHWAYS. THE RATE OF DRIVING SPEED VARIES FROM APPROX 10 TO 65 MPH. THE INDICATOR STAYS ON FOR ANYWHERE FROM 20 SECONDS OR UNTIL THE VEHICLE IS STOPPED (UPWARDS OF 2
... 0 MINUTES). SERVICE TECHS AT LOCAL DEALER WERE ABLE TO PULL THE FAULT CODE FROM THE COMPUTER, BUT IT WAS GENERIC AND GAVE NO GUIDANCE. MAZDA INITIALLY ACKNOWLEDGED THIS WAS A PROBLEM AND REPLACED THE CAMERA THAT CONTROLS THE SYSTEM (MOUNTED INTERIOR OF CAR AT WINDSHIELD), BUT WHEN PROBLEM PERSISTED WITH THE NEW CAMERA, MAZDA SAID IT'S "NORMAL" FOR THE LAMP ILLUMINATION TO DISPLAY ON THE DASH UNDER VARIOUS DRIVING CONDITIONS AND REFERENCED SERVICE ALERT SA-052/17, WHICH DISCUSSES FOG, RAIN, EXHAUST GAS FROM VEHICLE IN FRONT, ETC. TRIGGERING THE SCBS. ACCORDING TO THIS SERVICE ALERT, A DIRTY WINDSHIELD WILL ALSO TRIGGER THE WARNING LIGHT TO ILLUMINATE. THIS IS A SAFETY CONCERN BECAUSE NOT ONLY IS THE SCBS NOT FUNCTIONING PROPERLY, WHEN THE LIGHT ILLUMINATES IT DISTRACTS FROM THE ACT OF DRIVING.Read more
Incident date: Jan 17, 2018
WHILE DRIVING MY 2017 MAZDA CX-5, THE SMART CITY BRAKE SUPPORT (SCBS) INDICATOR ILLUMINATES ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST SEVERAL MONTHS, ON CLEAR, SUNNY DAYS AND IN RAIN AND/OR SNOW; ON CITY STREETS AND HIGHWAYS. THE RATE OF DRIVING SPEED VARIES FROM APPROX 10 TO 65 MPH. THE INDICATOR STAYS ON FOR ANYWHERE FROM 20 SECONDS OR UNTIL THE VEHICLE IS STOPPED (UPWARDS OF 2
... 0 MINUTES). SERVICE TECHS AT LOCAL DEALER WERE ABLE TO PULL THE FAULT CODE FROM THE COMPUTER, BUT IT WAS GENERIC AND GAVE NO GUIDANCE. MAZDA INITIALLY ACKNOWLEDGED THIS WAS A PROBLEM AND REPLACED THE CAMERA THAT CONTROLS THE SYSTEM (MOUNTED INTERIOR OF CAR AT WINDSHIELD), BUT WHEN PROBLEM PERSISTED WITH THE NEW CAMERA, MAZDA SAID IT'S "NORMAL" FOR THE LAMP ILLUMINATION TO DISPLAY ON THE DASH UNDER VARIOUS DRIVING CONDITIONS AND REFERENCED SERVICE ALERT SA-052/17, WHICH DISCUSSES FOG, RAIN, EXHAUST GAS FROM VEHICLE IN FRONT, ETC. TRIGGERING THE SCBS. ACCORDING TO THIS SERVICE ALERT, A DIRTY WINDSHIELD WILL ALSO TRIGGER THE WARNING LIGHT TO ILLUMINATE. THIS IS A SAFETY CONCERN BECAUSE NOT ONLY IS THE SCBS NOT FUNCTIONING PROPERLY, WHEN THE LIGHT ILLUMINATES IT DISTRACTS FROM THE ACT OF DRIVING.Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PUGI MAZDA (1850 OGDEN AVE, DOWNERS GROVE, IL 60515) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR TH
... E RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PUGI MAZDA (1850 OGDEN AVE, DOWNERS GROVE, IL 60515) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR TH
... E RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Jul 25, 2015
TECH SCANNED ECU AND FOUND THE FOLLOWING CODES: B2232 AIRBAG CIRCUIT OPEN- LOOP #2 DRIVERS SIDE. LIGHT SENSOR IS ON, AIRBAGS WILL NOT DEPLOY IF INVOLVED IN ACCIDENT. MANY ONLINE FORUMS HAVE DISCUSSED ISSUE EVOLVING AFTER 100K. MANY PEOPLE HAVE PAID OUT OF POCKET. I AM AND HAVE BEEN THE ONLY OWNER OF THIS VEHICLE. THE WARNING LIGHT DOES NOT GO AWAY IF TRYING TO JUST RESET IT. IT WILL ILLUMINATE AG
... AIN WITHIN SECONDS OF VEHICLE BEING TURNED ON.Read more
Incident date: Jan 18, 2018
TAKATA RECALL WAS DENIED REPLACEMENT AFTER DROPPING CAR OFF AT DEALERSHIP WHERE I HAD PURCHASED THE CAR NEW. CAR HAS 85,000 MILES. I WAS CALLED BACK FROM DEALERSHIP SERVICE DEPT TELLING ME THAT THEY CANNOT PERFORM 1317F OR 9516E, AIR BAG REPLACEMENT DUE TO MY AIRBAG LIGHT BEING ON. AIRBAG LIGHT WAS NOT ON WHEN DROPPING VEHICLE OFF AND NOT ON WHEN PICKING UP VEHICLE. I NOTIFIED SERVICE ADVISER THAT
... THERE WAS NO AIRBAG LIGHT ON BEFORE DRIVING AWAY BUT HE SAID THERE WAS NOTHING HE COULD DO SAYING THAT THE REFUSAL CAME FROM CORPORATE. NOW IF MY FAMILY WERE TO GET INJURED OR KILLED BY THIS DEFECTIVE AIRBAG AFTER REFUSAL BY THE DEALER, I COULD HAVE A STRONG CASE AGAINST THEM I THINK. BUT I WOULD RATHER HAVE A SAFE CAR. SERVICE HAD OFFERED DOING AN AIRBAG DIAGNOSTIC AT A CHARGE OF $140.00. NOT KNOWING WHAT THE OTHER CHARGES MIGHT BE TO FIX LIGHT ($1000 COMPUTER) AND NOT KNOWING HOW ACCURATE THE DIAGNOSTIC WILL BE I WAS FORCED TO DENY THE DIAGNOSTICS.Read more
Incident date: Jun 22, 2017
ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED. IF THE VEHICLE CONTINUES TO BE USED WITH SUCH CONDITION, THE RUST MAY PROGRESS, INCREAS
... ING THE SLIDING RESISTANCE OF THE ACTUATOR SHAFT. IN EXTREME CASES, THE RUSTED ACTUATOR SHAFT MAY GET STUCK IN THE BRAKE CALIPER BODY, CAUSING BRAKE DRAGGING WHILE DRIVING AND DECREASING THE PARKING BRAKE HOLDING FORCE, WHICH MAY RESULT IN UNEXPECTED MOVEMENT OF VEHICLE IF PARKED ON A SLOPE, INCREASING THE RISK OF A COLLISION.Read more
Incident date: Sep 1, 2017
TAKADA RECALL. I HAVE CONTACTED THE MAZDA DEALER IN BOSSIER CITY LA CONCERNING THE RECALLS FOR MY VEHICLE AND THE DEALER STILL HAS NOT RESOLVED THE ISSUES.
Incident date: Jan 17, 2018
TAKATA RECALL. DEALER WILL NOT PROVIDE REPLACEMENT.
Incident date: Jan 14, 2018
CLUTCH PEDAL MOUNTING BRACKET SNAPPED AT THE BOLT WHICH RESULTS IN CLUTCH NOT ENGAGING PROPERLY. THE ISSUE RENDERS THE CAR USELESS UNTIL REPAIRED. IT OCCURRED TO ME ON THE HIGHWAY AND I WAS FORCED TO MAKE AN EMERGENCY STOP AND HAVE THE CAR TOWED.
Incident date: Jan 2, 2018
TRANSFER CASE FAILURE CABIN FILLING WITH ACID SMOKE FROM BEARING FAILURE IN TRANSFER CASE, CAR WAS DRIVEN TO LOCAL GARAGE FOR REPLACEMENT NOT COVERED EVEN THOUGH THERE IS NUMEROUS FAILURES WITH THIS CAR. MAZDA HAS MADE NUMEROUS CHANGES IN THIS DESIGN SO WHY ISNT THERE A RECALL . THIS HAPPENED WHEN MY CAR WAS AT A STOP SIGN.THIS IS A COMMON PROBLEM WITH THIS CAR THAT COULD LEAD TO SOMEONE TO PAN
... IC WITH SUCH HORRIBLE SMELLING SMOKE.Read more
Incident date: Jan 15, 2018
AFTER FINISHING A ROAD TRIP, WE PARKED THE CAR AND THE RPMS BEGAN TO MOVE HIGHER AND HIGHER. WE PUT THE VEHICLE IN NEUTRAL, BUT THE RPMS BEGAN TO DRASTICALLY RISE. THE VEHICLE WAS THEN PUT INTO PARK AND ONCE AGAIN THE RPM'S CONTINUED TO RISE. WE THEN TURNED THE VEHICLE OFF AND THE PROBLEM STOPPED.
Incident date: Dec 29, 2017
ON DEC 29, 2017 DRIVING MY 2008 MAZDA TRIBUTE THE STEERING WHEEL BEGAN SHAKING AND VIBRATING UNCONTROLLABLY WHILE DRIVING 70 MPH ON THE INTERSTATE. I BECAME EXTREMELY NERVOUS AND AFRAID OF BEING STRANDED OR EVEN WORSE WRECKING. LUCKILY, I WENT STRAIGHT TO A LOCAL MECHANIC AND WHEN HE STARTED IT UP THE STEERING WHEEL HAD COMPLETELY LOCKED UP AND THE ERROR 'POWER STEERING ASSIST FAULT' WAS DISPLAYED
... ON THE DASHBOARD. THIS WAS THE FIRST TIME IT HAD EVER HAPPENED AND AFTER RUNNING THE DIAGNOSTIC TEST THE CODE B2278 INDICATED THAT THERE HAD BEEN A RECALL NHSTA # 14V282000 IN 2014 CAUSING THE LOSS OF POWER STEERING. THE MECHANIC CONTACTED THE LOCAL MAZDA DEALERSHIP TO CONFIRM IF THE RECALL HAD BEEN DONE. THE RECALL WAS ON THE STEERING TORQUE SENSOR WHICH AFFECTS THE ABILITY TO PROPERLY DETECT THE DRIVER STEERING INPUT. THE MAZDA DEALERSHIP CONFIRMED THAT THE RECALL WAS COMPLETED IN 2014 AND MAZDA WAS NOT GOING TO REPLACE THE SENSOR AGAIN. I DECIDED TO DRIVE TO THE DEALERSHIP WHICH WAS ANOTHER 30 MINUTES AWAY, BUT NOW THE STEERING WHEEL WAS LOCKING UP AND EXTREMELY DIFFICULT TO TURN THE WHEEL. SO AFTER THEY INSPECTED THE TRIBUTE I WAS TOLD THAT IT NEEDED THE TORQUE SENSOR REPLACED AND IT WOULD COST ME $877 AND IF THAT DIDN'T FIX IT THEN THEY WOULD HAVE TO REPLACE THE WHOLE PART. SO THE TORQUE SENSOR DID NOT FIX THE ISSUE AND THE DEALERSHIP SAID THE STEERING WHEEL IS SHAKING EVEN MORE UNCONTROLLABLY. NOW I HAVE ANOTHER $1500 I HAVE TO PAY AND TOTALING $2400. AFTER RESEARCHING THIS PARTICULAR SITUATION THERE ARE NUMEROUS COMPLAINTS OVER THE EXACT SAME PROBLEM, THEREFORE THIS SHOULD BE HONORED UNDER A RECALL. IN ADDITION THE PART THAT'S NEEDED IS ON BACK ORDER AND MY VEHICLE WON'T BE READY UNTIL THE FIRST WEEK OF FEBRUARY.Read more
Incident date: Jan 8, 2018
I WAS DRIVING MY CAR WHEN THE TRANSFER CASE ON MY 2010 CX9 BROKE AT 109.000 MILES AND SPLINE GEAR IS WORN OUT. OVERWHELMING OIL SMELL COMING BACK INTO CAR ALONG WITH HORRIBLE GRINDING NOISE. TOOK TO MY MAZDA DEALER, MAZDA WASN'T SURE IF THEY COULD FIX, SUGGESTED REPLACING TRANSMISSION. MAZDA TRIED TO FIX THE TRANSFER CASE ISSUE, BUT COULD HAVE HUMMING NOISE. INSTEAD OF HUMMING NOISE, AFTER ONE D
... AY OF RECEIVING MY CAR BACK, TRANSMISSION IS FAILING. ALREADY PUT $2200 INTO THIS REPAIR, BUT WAS TOLD THE TRANSMISSION COULD FAIL AT ANY TIME. I FIND THIS HARD TO BELIEVE AFTER I PUT MY CAR IN FOR SCHEDULED MAINTENANCE ALL THE TIME AND TAKE GREAT CARE OF MY CAR.Read more
Incident date: Jan 8, 2018
WHILE DRIVING MY VEHICLE ON THE HIGHWAY MY CAR WOULD NOT ACCELERATE WHEN I PRESSED ON THE GAS. MY RPM'S WENT UP TO 4 AND WOULD DROP DOWN WHEN I LET OFF THE GAS. WITHIN MINUTES MY STEERING WHEEL LOCKED UP AND THE CAR BASICALLY SHUT DOWN. I HAD TO TRY AND DRIFT TO THE SHOULDER IN HIGH SPEED TRAFFIC. WHEN I GOT TO THE SHOULDER THE CAR STARTED SMOKING. I HAD THE CAR TOWED TO MAZDA DEALERSHIP. THEY TO
... LD ME MY WATER PUMP WENT AND LEAKED FLUID THROUGHOUT THE ENGINE, RESULTING IN ME NEEDING A NEW $8,000 ENGINE. THEY TOLD ME THAT MAZDA DESIGNED THE CX9 WHERE THE WATER PUMP IS IN THE ENGINE BLOCK BEHIND THE TIMING BELT AND IT IS NOT SOMETHING THEY CAN EASILY INSPECT WHEN I BRING MY CAR IN FOR SERVICE. SO WHEN A WATER PUMP GOES ON THESE MAZDA CX-9'S IT RESULTS IN THE CONSUMER NEEDING A WHOLE NEW ENGINE. THEY ALSO STATED THAT THERE ARE NO INDICATORS THAT WILL NOTIFY YOU IF THERE IS A PROBLEM WITH THE WATER PUMP TO AVOID THIS FROM HAPPENING. THE SAFETY ISSUE IS THAT MY CAR WAS ON THE HIGHWAY AT THE TIME THIS OCCURRED WITH VEHICLES GOING AT HIGH SPEEDS. MY CAR BASICALLY SLOWED DOWN SIGNIFICANTLY AND EVENTUALLY STOPPED AND I COULD NOT TURN THE STEERING WHEEL TO BETTER ASSIST ME GETTING OUT OF THE WAY OF THE HIGH SPEED TRAFFIC.Read more
Incident date: Jan 12, 2018
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND
... 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jan 12, 2018
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND
... 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jan 12, 2018
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND
... 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jan 12, 2018
[XXX] THE ENGINE DOES NOT IDLE. WHEN I WOULD SLOW TO STOP FOR A STOP LIGHT OR STOP SIGN, TH ENGINE WOULD QUIT AND REQUIRE RESTARTING THE ENGINE. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED CONTINUOUSLY, AND, THE RED BATTERY LIGHT WOULD ILLUMINATE. A SERVICE STATION DIAGNOSED THE PROBLEM AS EITHER AN OLD BATTERY, AND/OR, AN ALTERNATOR. OURISMAN MAZDA, 801 ROCKVILLE PIKE, ROCKVILLE, MARYLAND
... 20852 [301-424-7800] ADVISED ME THIS MORNING, SATURDAY, 01/13/2018, THAT: 1.)THE PROBLEM IS THE MASS AIR FLOW FILTER THAT REQUIRED REPLACEMENT. 2.)THERE ARE NO RECALLS FOR MAZDA MASS AIR FLOW SENSOR FAILURES. 3.) TOTAL PARTS AND LABOR ARE APPROXIMATELY, $575.00. 4.)THE DEALERSHIP SAID THAT THE 5 YEARS / 100,000 WARRANTY DID NOT APPLY TO THE MASS AIR FLOW FILTER. 5.)WHEN I BROUGHT THE CAR TO OURISMAN MAZDA, ON 01/12/2018, TO HAVE THE PROBLEM DIAGNOSED. I WAS ASKED WHEN AND WHERE I LAST FILLED THE GAS TANK, (AS IF A MASS AIR FLOW FAILURE MIMICS CONTAMINATED FUEL. THE CAR WAS PURCHASED, NEW, IN DECEMBER 2012,, AND HAS APPROX.., 75,000 MILES OF URBAN / SUBURBAN DRIVING, NOT UNDER DUSTY CONDITIONS. THE RISK IS THAT THE CAR COULD UNEXPECTEDLY STALL AND WITH NO WAY TO RECOVER QUICKLY. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Jan 11, 2018
EMERGENCY BRAKE ENGAGES WHILE DRIVING & WILL NOT RELEASE. (EXACT SAME PROBLEM OTHER MAZDAS WERE RECALLED.) OCCURRED ON BOTH CITY STREETS & HIGHWAY.
Incident date: Oct 26, 2016
A RECALL 16V-788 WAS PUBLISHED ON OCT. 26,2016 AND HAS YET TO BE REMEDIED. THE STATUS SHOWS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". IT HAS BEEN OVER 14 MONTHS. THIS NEEDS TO BE COMPLETED. WE HAVEN'T BEEN NOTIFIED OF THE RECALL (THAT WE CAN REMEMBER) NOR CAN IT BE COMPLETED OVER 14 MONTHS LATER.
Incident date: Jan 13, 2018
WENT TO START VEHICLE WILL NOT START SOMETHING FAULTY IN IGNITION POSSIBLY. SMELLED LIKE SMOKE INSTANTLY TURNING VEHICLE OFF. IMMEDIATELY DISCONNECTED BATTERY FROM VEHICLE.
Incident date: Jan 11, 2018
LAST NIGHT 01/11/2018, I WAS DRIVING HOME AND MY AIRBAG LIGHT CAME ON. THIS MORNING MY GAS PEDAL WAS STICKING, AND IT WAS HARD TO DRIVE/GO. ONCE I REACHED THE MAIN STREET, IT WAS HARD TO ACCELERATE. NOW THE AIRBAG LIGHT WON'T GO OFF.
Incident date: Jan 11, 2018
LAST NIGHT 01/11/2018, I WAS DRIVING HOME AND MY AIRBAG LIGHT CAME ON. THIS MORNING MY GAS PEDAL WAS STICKING, AND IT WAS HARD TO DRIVE/GO. ONCE I REACHED THE MAIN STREET, IT WAS HARD TO ACCELERATE. NOW THE AIRBAG LIGHT WON'T GO OFF.
Incident date: Jul 24, 2017
TL* THE CONTACT OWNED A 2011 MAZDA CX-7. WHILE DRIVING 40 MPH, THE STEERING WHEEL TURNED TO THE LEFT AND FAILED TO MANEUVER WITHOUT WARNING. THE VEHICLE CRASHED INTO AN EMBANKMENT, HYDROPLANED, AND CRASHED INTO ANOTHER EMBANKMENT. THE DRIVER'S SIDE AIR BAGS DEPLOYED OVER THE TOP OF THE STEERING WHEEL AND UPWARDS TOWARD THE ROOF OF THE VEHICLE. THE CONTACT SUSTAINED A CRACKED CHEST PLATE, LEFT SHO
... ULDER LIGAMENT DAMAGE, A HEAD CONCUSSION, AND NERVE AND SPINAL DAMAGE. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED A TOTAL LOSS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO REPLACE THE VEHICLE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.Read more
Crash
1 injured