Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Mar 12, 2018
TL* THE CONTACT OWNS A 2009 MAZDA TRIBUTE. WHILE THE VEHICLE WAS STATIONARY, THE POWER STEERING FAILED. PAUL MILLER MAZDA IN LEXINGTON, KENTUCKY WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Incident date: Jan 31, 2018
MY DAUGHTER'S 2014 MAZDA3 TRANSAXLE WAS MAKING A WHINING NOISE. UPON DOING AN INTERNET SEARCH, WE DISCOVERED A TECHNICAL SERVICE BULLETIN (TSB) THAT ADDRESSED THIS SITUATION. THE TSB #'S ARE 05-008/16, 05-005/15 AND 05-004/14, AND MENTIONED A BEARING IN THE TRANSAXLE WILL BE DAMAGED DUE TO AN IMPROPER CONFIGURATION OF THE TRANSAXLE CASE. IN OTHER WORDS THE TRANSAXLE CASE WAS MANUFACTURED INCORRECT... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 142820000 (STEERING). THE CONTACT TOOK THE VEHICLE TO DAVIS GAINESVILLE CHEVROLET (2600 N MAIN ST, GAINESVILLE, FL 32609) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSI... Read more
Incident date: Mar 7, 2018
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. WHILE DRIVING 45 MPH, THE ENGINE CRADLE FRACTURED AND THERE WAS A LOSS OF STEERING FUNCTION DIRECTLY AFTERWARDS. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE ENGINE CRADLE HAD FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1... Read more
Incident date: Mar 10, 2018
TWICE IN 1 YEAR I'VE HAD SMALL STONES CAUSE A CRACK IN THE FRONT WINDSHIELD. THE FIRST CRACK WAS CAUGHT BEFORE IT SPREAD AND WAS REPAIRED. ANOTHER SMALL STONE MUST HAVE HIT MY WINDSHIELD. TODAY WHILE SHOPPING I RETURNED TO MY VEHICLE, THAT WAS PARKED FACING A STOREFRONT, TO SEE A 14.5 INCH CRACK ACROSS THE DRIVER'S SIDE. THE CRACK OBSTRUCTS THE DRIVER'S LINE OF VISION. I CONSIDER TWO SMALL STONES... Read more
Incident date: Mar 10, 2018
APPARENTLY, MY CAR HAS A SAFETY RECALL FROM MAZDA AS OF JANUARY 2018 IN REFERENCE TO THE TAKATA AIRBAGS. THE UNITED STATES DEPARTMENT OF TRANSPORTATION ( NHTSA) WHEN COMPLETING A VIN SEARCH DOESN'T HAVE MY CAR LISTED ON A RECALL IN REGARDS TO TAKATA AIRBAGS. CAN SOMEONE EXPLAIN WHY THAT IS? THANK YOU.
MAZDA
B-SERIES TRUCK
(1999) - AIR BAGS
Mar 9, 2018
Incident date: Jan 1, 2016
TAKATA RECALL: RIGHT SIDE KEY CONTROL OF PASSENGER AIR BAG DOES NOT WORK. LIGHT STAYS ON INDEPENDENT OF KEY POSITION. OTHER THAN THE CONTROL NOT WORKING THERE IS NO ISSUE OTHER THAN WHETHER OR NOT THE PASSENGER AIR BAG WILL WORK.
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MODERN MAZDA DODGE RAM (68 WATERBURY RD, THOMASTON, CT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR... Read more
Incident date: Feb 21, 2018
I WAS DRIVING TO WORK ON THE EVENING OF FEBRUARY 21ST. I WAS STOPPED AT A STOP LIGHT AND THE LIGHT TURNED GREEN SO I PRESSED ON THE CLUTCH TO GET THE CAR IN GEAR, WHEN I PUSHED DOWN HOWEVER, THE CLUTCH MADE A LARGE SNAPPING SOUND AND MOVED DOWN A LITTLE FURTHER THAN USUAL. I WENT TO PUT THE CAR BACK INTO GEAR ANYWAY AND NOTICED THAT THE CLUTCH WAS MUCH LOOSER THAN BEFORE. IT WAS WIGGLING FROM SIDE... Read more
MAZDA
MX-5 MIATA
(1996) - AIR BAGS
Mar 7, 2018
Incident date: Mar 15, 1999
TAKATA RECALL. AIR BAG LIGHT COMES ON CONTINUOUSLY AFTER TURNING ENGINE ON, NEVER GOES OFF. I BOUGHT THE CAR NEW, AND TOOK IT BACK TO THE DEALER. DEALER SAID THAT IT WAS NOT COVERED ON ANY RECALLS. I WAS INFORMED THAT THERE WAS A RECALL ON THE LATE 1995 MODELS, BUT NOT THE EARLY 1996 ONES. I WAS ALSO INFORMED THAT IT WOULD COST ME $900 TO $1000 TO FIX. AT THAT TIME, IT HAD TO REMAIN UNFIXED, AN... Read more
Incident date: Mar 2, 2018
SUBFRAME CORRODED AND A PIECE OF IT FELL OFF COMPROMISING THE AXLE, WHEEL BEARING, AND SEIZED THE RIGHT REAR ROTER. UPON MAZDA TAKING THE TRUCK TO REPAIR THE SUBFRAME THEY NOTED THAT THE ENTIRE UNDERCARRIAGE HAD CORRODED RIGHT WITH THE SUBFRAME BEYOND REPAIR. SO FAR I HAVE BEEN DENIED A LOANER VEHICLE EVEN THOUGH THERE IS A CURRENT RECALL ON SUBFRAME FOR CORROSION. I AM STILL WAITING TO SEE WHAT ... Read more
Incident date: Mar 2, 2018
SUBFRAME CORRODED AND A PIECE OF IT FELL OFF COMPROMISING THE AXLE, WHEEL BEARING, AND SEIZED THE RIGHT REAR ROTER. UPON MAZDA TAKING THE TRUCK TO REPAIR THE SUBFRAME THEY NOTED THAT THE ENTIRE UNDERCARRIAGE HAD CORRODED RIGHT WITH THE SUBFRAME BEYOND REPAIR. SO FAR I HAVE BEEN DENIED A LOANER VEHICLE EVEN THOUGH THERE IS A CURRENT RECALL ON SUBFRAME FOR CORROSION. I AM STILL WAITING TO SEE WHAT ... Read more
Incident date: Feb 13, 2018
I WAS PULLING INTO A PARKING SPACE AT NATURAL GROCERS. WHEN THE CAR WAS GOING 2-3 MPH INTO THE SPACE GETTING READY I THOUGHT TO STOP, THE ENGINE REVVED UP LIKE A JET ENGINE. THE CAR THEN JUMPED A CONCRETE SIDE WALK, HIT THE BRICK BUILDING, AND BROKE A GAS LINE. THE CAR THEN CAME TO REST BACK IN THE PARKING SPOT. THE AIR BAG DEPLOYED, MY FIRST REACTION WAS "WHAT THE HELL JUST HAPPENED". A MAN WALKI... Read more
Crash
1 injured
Incident date: Feb 13, 2018
I WAS PULLING INTO A PARKING SPACE AT NATURAL GROCERS. WHEN THE CAR WAS GOING 2-3 MPH INTO THE SPACE GETTING READY I THOUGHT TO STOP, THE ENGINE REVVED UP LIKE A JET ENGINE. THE CAR THEN JUMPED A CONCRETE SIDE WALK, HIT THE BRICK BUILDING, AND BROKE A GAS LINE. THE CAR THEN CAME TO REST BACK IN THE PARKING SPOT. THE AIR BAG DEPLOYED, MY FIRST REACTION WAS "WHAT THE HELL JUST HAPPENED". A MAN WALKI... Read more
Crash
1 injured
Incident date: Feb 13, 2018
I WAS PULLING INTO A PARKING SPACE AT NATURAL GROCERS. WHEN THE CAR WAS GOING 2-3 MPH INTO THE SPACE GETTING READY I THOUGHT TO STOP, THE ENGINE REVVED UP LIKE A JET ENGINE. THE CAR THEN JUMPED A CONCRETE SIDE WALK, HIT THE BRICK BUILDING, AND BROKE A GAS LINE. THE CAR THEN CAME TO REST BACK IN THE PARKING SPOT. THE AIR BAG DEPLOYED, MY FIRST REACTION WAS "WHAT THE HELL JUST HAPPENED". A MAN WALKI... Read more
Crash
1 injured
Incident date: Mar 5, 2018
TL* THE CONTACT OWNED A 2006 MAZDA MAZDA6. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SWERVED TO AVOID ANOTHER VEHICLE AND CRASHED INTO A CONCRETE DIVIDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CON... Read more
Crash
1 injured
Incident date: Mar 6, 2018
CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS AWARE OF. CODES APPEAR TO ARISE RANDOMLY, AND NOT AS PART OF VEHICLE... Read more
Incident date: Mar 6, 2018
CHECK ENGINE LIGHT AND A/T WARNING LIGHT REMAIN ON. UNEXPECTED ISSUE DOES NOT APPEAR TO HAVE ANY CAUSE THAT IS BASED ON DRIVER USAGE OF VEHICLE. OEM BLOGS FOR VARIOUS OWNERS OF THIS MODEL APPEAR TO HAVE SIMILAR ISSUES. MANUFACTURER IS CHARGING CUSTOMERS TO UPDATE THE TCM AND PCM CODES ON PROGRAMMING BOARDS, FOR AN ISSUE IT IS AWARE OF. CODES APPEAR TO ARISE RANDOMLY, AND NOT AS PART OF VEHICLE... Read more
Incident date: Oct 21, 2016
AUG 10,2016 MANUFACTURER RECALL NUMBER9716H NHTSA RECALL NUMBER16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. I RECEIVED RECALL NOTICE 2 YEARS AGO, BUT NOTHING SINCE!
Incident date: Feb 25, 2018
TAKATA RECALL: UNINTENDED ACCELERATION- WHILE PULLING INTO A PARKING SPOT GOING UNDER 5 MPH, MY GAS PETAL ACCELERATED WITHOUT MY FOOT ON IT, AND I BELIEVE THAT THE ONLY THING THAT STOPPED ME WAS THE BUSHES I SLAMMED INTO. IT WAS A VERY DANGEROUS SITUATION DUE TO A TREE IN FRONT OF ME I COULD OF SLAMMED INTO AS WELL AS PEOPLE COULD OF BEEN ON THE SIDEWALK WALKING. THIS IS A VERY SERIOUS MATTER AND ... Read more
Crash
Incident date: Feb 28, 2018
ENTIRE UPPER MOUNTING AREA FOR RIGHT REAR SHOCK RUSTED AWAY; SHOCK INSECURE AT TOP INNER FENDER. REATTACHMENT NOT POSSIBLE DUE TO EXTENSIVE RUST; EXTENSIVE REPAIRS REQUIRED THAT WOULD EXCEED VEHICLE VALUE. OUR MECHANIC WAS SHOCKED WHEN HE SAW THE LEVEL OF RUST. WE WERE TOLD BY OUR AUTO SHOP THAT THIS WAS NOT NORMAL & WE SHOULD CONTACT MAZDA. MAZDA DID NOT RESOLVE. WE BELIEVE THAT THIS DEFECT... Read more
Incident date: Jan 18, 2018
I WAS INVOLVED IN A FRONT END COLLISION, SITTING AT A STOP LIGHT AND HIT HEAD ON BY A CAR THAT WAS STRUCK BY ANOTHER CAR FAILING TO YIELD THE RIGHT OF WAY. IT WAS DETERMINED THAT I WAS HIT BY THE OTHER CAR MOVING AT APPROXIMATELY 55 MPH IN THE FRONT END OF MY CAR, FLIPPING IT INTO THE DITCH NOSE FIRST. I AM FORTUNATE TO BE HERE WRITING THIS BECAUSE MY AIR BAGS IN THE CAR DID NOT DEPLOY AND THEY MO... Read more
Crash
3 injured
Incident date: Mar 3, 2018
TAKATA RECALL. INQUIRING IF THIS VEHICLE IS AFFECTED BY THE RECALL.
Incident date: Mar 2, 2018
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH, WHILE DRIVING IN THE STREETS OR IN THE HIGHWAY, IT HAPPENED TODAY AND DURING THE LAST WEEK A FEW TIMES
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. WHILE DRIVING 20 MPH, THE STEERING WHEEL WAS LOOSE AND PULLED WHILE MAKING TURNS. ADDITIONALLY, THE PASSENGER SIDE OF THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO CJ WILSON MAZDA (8910 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED THAT A WHEEL ALIGNMENT WAS NEEDED AND A TIE ROD REPLACE... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. WHILE DRIVING 20 MPH, THE STEERING WHEEL WAS LOOSE AND PULLED WHILE MAKING TURNS. ADDITIONALLY, THE PASSENGER SIDE OF THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO CJ WILSON MAZDA (8910 W 159TH ST, ORLAND PARK, IL 60462) WHERE IT WAS DIAGNOSED THAT A WHEEL ALIGNMENT WAS NEEDED AND A TIE ROD REPLACE... Read more
Incident date: Mar 2, 2018
SINCE ABOUT 2014 WHEN I LEAVE MY VEHICLE AND RETURN MY DRIVERS SEAT WILL HAVE RECLINED ALL THE WAY BACK. FOR A FEW YEARS IT WOULD TAKE A FEW SECONDS TO RETURN UPRIGHT BUT AS OF THE LAST 3 WEEKS, IT HAS BEEN HAPPENING FREQUENTLY AND NOW IT TAKES A LONG TIME FOR IT TO RETURN UPRIGHT. I CAN STILL MOVE THE SEAT FORWARD AND BACK. I WILL PUSH THE BUTTON SEVERAL TIMES FOR THE SEAT TO MOVE UP BUT IT WIL... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING 75 MPH, THE VEHICLE RECOGNITION SYSTEM WAS ON WHILE THE PRECEDING VEHICLE WAS DRIVING AT A SLOWER SPEED. THE CONTACT ATTEMPTED TO SWITCH LANES, BUT THE VEHICLE WOULD NOT DECELERATE ON ITS OWN. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO PREVENT A CRASH. THE CONTACT TURNED THE CRUISE CONTROL OFF AND BACK ON, AND THE VEHICLE WAS ABLE TO DRIVE N... Read more
Incident date: Feb 27, 2018
THE 12V POWER CHARGING PORT STARTED ON FIRE. IT WAS SPEAKING FLAMES WHEN CHARGER WAS PLUGGED IN TO CHARGING PORT. IT STARTED DOING THIS WHILE IN MOTION AND STATIONARY.
Fire
Incident date: Jan 1, 2018
TOLD BY MAZDA TECHNICIAN THAT RIGHT REAR SWAY BAR LINK IS DEFECTIVE- FAILING, AND CAUSING A CLUNKING NOISE. VEHICLE ONLY HAS 54K MILES ON IT, NOTICED THE NOISE AROUND 52K MILES
Incident date: Feb 28, 2018
THE PTU TRANSFER CASE IS DEFECTIVE AND NEEDS TO BE REPLACED, AND WILL COST ALMOST AS MUCH AS THE CAR IS WORTH. AFTER SOME RESEARCH, THIS IS A VERY COMMON PROBLEM DUE TO THE DESIGN THAT MAZDA HAS REFUSED TO ACKNOWLEDGE AND RECALL FOR MANY YEARS NOW. COMMON PROBLEMS ARE EXPLOSION OF THE UNIT AND TOXIC FUMES AND LOCKING UP OF THE POWER TRAIN. PLEASE DO YOUR JOB AND TAKE ACTION.
Incident date: Feb 26, 2018
BOUGHT IN 2014 NO PROBLEM TILL TODAY WENT TO MAZDA DEALER SAID ELECTRICAL PROBLEM BUZZING SOUND WHEN OFF AND NOT WHEN RUNNING NOW WILL NOT START AT ALL HAVING TO HAVE IT TOWED HIS AM HELP WENT IN MY GARAGE AND HEARD BUZZING SOUND DROVE STRAIGHT TO DEALER AND WAS NOT BUZZING WHILE DRIVING
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA3. THE CONTACT STATED THAT THE REAR BRAKES SEIZED WHILE DRIVING DOWN A HILL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR BRAKES EMITTED EXTREME HEAT. THE VEHICLE WAS TAKEN TO AN INSPECTION STATION WHERE IT WAS DETERMINED THAT THE REAR BRAKES WERE WORN AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER ... Read more
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS STARTED, THE IGNITION REMAINED IN THE ON POSITION. OVER THE COURSE OF TIME, THE CONTACT HAD TO REPLACE THE BATTERY DUE TO THE FAILURE. NORTH SHORE MAZDA (84 NEWBURY ST, DANVERS, MA 01923, (978) 619-0220) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THERE WAS A TECHNICAL SERVICE BULLETIN; HOWEVER, THE DEALER WAS NOT ... Read more
Incident date: Feb 23, 2018
I WAS DRIVING DOWN THE FREEWAY IN THE SNOW/RAIN MIX WHEN I HEARD A LOUD BANG! I THOUGH I WAS HIT BY ANOTHER CAR BUT WHEN I LOOKED AROUND I NOTICED THE GLASS OF MY SUNROOF HAD SHATTERED AND SOME GLASS FELL ON ME. UPON FURTHER INVESTIGATION, THE SUNROOF HAD ACTUALLY BLEW OUT AND UPWARDS FROM THE INSIDE OUT. I CONTACTED THE DEALERSHIP WHO THEN SUBMITTED A CLAIM TO MAZDA. ALTHOUGH THEY ARE AWARE OF L... Read more
1 injured
Incident date: Aug 9, 2017
WE LEASED THIS CAR IN JULY OF 2017. A COUPLE WEEKS LATER ON 8/9/17 MY DAUGHTER WAS DRIVING THE CAR. AS SHE APPROACHED THE EXIT RAMP ON A HIGHWAY NEAR OUR HOUSE SHE FELT WHAT SHE THOUGHT WAS ANOTHER CAR HITTING HER IN THE REAR. SINCE NO VEHICLES STOPPED SHE DROVE THE CAR TO A CORNER NEAR OUR HOUSE WHILE HEARING A LOUD GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. WHAT HAD HAPPENED WAS THAT... Read more
Incident date: Feb 21, 2018
I HAVE BEEN TAKING MY 2009 MAZDA 6 (60,000 MILES) TO THE DEALER FOR REGULAR MAINTENANCE SINCE I BOUGHT THE CAR. IT GETS TAKEN TO THE DEALER TWICE A YEAR FOR REGULAR OIL CHANGES AND TIRE ROTATIONS. ON THE MOST RECENT OIL CHANGE AND TIRE ROTATION, THEY SAID THAT THE FRONT CROSSMEMBER ENGINE CRADLE HAD SEVERE CORROSION AND RUSTED THROUGH. IF THE REPAIR IS NOT DONE AND THE WHEN, NOT IF, THE PART FA... Read more
Incident date: Feb 22, 2018
CAR WAS PURCHASED MAY 2011. I CANNOT REMEMBER WHEN IT ALL STARTED. ALL REPAIRS WERE MADE AT JIM ELLIS MAZDA, COBB PKWY, MARIETTA, GA FROM PURCHASE UNTIL SEPT. 2017 WHEN I BECAME FED UP. MY HEADLAMPS FOGGED UP AFTER A YEAR OR SO, THEY SAID IT WAS NORMAL. MY HEADLAMP BULBS HAD TO BE REPLACED EVERY 3 TO 6 MONTHS AND, NOW THEY ARE REPLACED EVERY 2-3 MONTHS. ALL BULBS WERE PURCHASED FROM MAZDA YET A... Read more
Incident date: Feb 22, 2018
CAR WAS PURCHASED MAY 2011. I CANNOT REMEMBER WHEN IT ALL STARTED. ALL REPAIRS WERE MADE AT JIM ELLIS MAZDA, COBB PKWY, MARIETTA, GA FROM PURCHASE UNTIL SEPT. 2017 WHEN I BECAME FED UP. MY HEADLAMPS FOGGED UP AFTER A YEAR OR SO, THEY SAID IT WAS NORMAL. MY HEADLAMP BULBS HAD TO BE REPLACED EVERY 3 TO 6 MONTHS AND, NOW THEY ARE REPLACED EVERY 2-3 MONTHS. ALL BULBS WERE PURCHASED FROM MAZDA YET A... Read more
Incident date: Feb 23, 2018
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO... Read more
Incident date: Feb 23, 2018
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO... Read more
Incident date: Feb 23, 2018
I WAS DRIVING ON A MAIN ROAD AND ALL OF A SUDDEN IT SEEMS AS IF THE CAR LOST POWER (2014 MAZDA CX-5 GRAND TOURING). I COULD NOT ACCELERATE AND A LOT OF THE LIGHTS ON THE DASH LIT UP (TPMS, TRACTION CONTROL, CHECK ENGINE LIGHT). THANKFULLY I WAS ONLY A MILE FROM HOME AND WAS ABLE TO TURN AROUND AND MAKE IT HOME, BUT I COULD HAVE BEEN IN A SERIOUS ACCIDENT WITH MY INFANT IN THE CAR AS I WAS ABOUT TO... Read more
Incident date: Feb 19, 2018
LOW BEAM INTERMITTENTLY TURNS OFF. SOMETIMES A FIRM SLAP ON THE HEADLIGHT IS A TEMPORARY RESOLUTION. I INITIALLY THOUGHT IT WAS THE BULB ITSELF, HAD IT REPLACED BUT THE PROBLEM CONTINUED. THERE ARE LOTS OF YOUTUBE VIDEOS ON THIS ISSUE. MAZDA KEEPS TELLING THAT THIS IS NOT A SAFETY ISSUE AND THEY REFUSE TO DO ANYTHING. IF THEY WANT TO DO BUSINESS IN THE USA, THEY NEED TO BE SAFE OR THEY NEED TO GO ... Read more
Incident date: Feb 12, 2018
MY CAR BUCKS LOSES EXHILARATION AND WILL KEEP BUCKING UNTIL I PULL OVER TURN IGNITION OFF.CITY STREETS & HIGHWAY. STARTED HAPPENING ONE YEAR AGO AT 32,000 MILE. DASH BOARD LIGHTS UP AND ENGINE LIGHT STAYS ON! THEN RESETS AFTER A THREW TRIPS !! MAZDA DEALER HAS TRIED TO FIX !SO FAR NO ANSWER.I AM AFRAID OF MY MAZDA. I DO NOT FEEL SAFE WHEN I DRIVE! I HAVE 42,000 MILE NOW.
Incident date: Oct 27, 2017
STEERING SAFETY ISSUE URGENT. VEHICLE WAS BEING DRIVEN ON A HIGHWAY WHEN SUDDENLY LOST STEERING, FRONT END OF VEHICLE ELEVATED UPON TURNING STEERING WHEEL WHEN IT WAS STOPPED AND STATIONARY. SUBFRAME OF VEHICLE ROTTED PREMATURELY ALLOWING STEERING LINKAGE ATTACHED TO SUBFRAME TO BECOME DETACHED. VEHICLE UNSAFE AND REQUIRED TOW TO DEALERSHIP. DEALERSHIP INSPECTED VEHICLE AND REPORTED SUBFRAME NEEDE... Read more
Incident date: Oct 27, 2017
STEERING SAFETY ISSUE URGENT. VEHICLE WAS BEING DRIVEN ON A HIGHWAY WHEN SUDDENLY LOST STEERING, FRONT END OF VEHICLE ELEVATED UPON TURNING STEERING WHEEL WHEN IT WAS STOPPED AND STATIONARY. SUBFRAME OF VEHICLE ROTTED PREMATURELY ALLOWING STEERING LINKAGE ATTACHED TO SUBFRAME TO BECOME DETACHED. VEHICLE UNSAFE AND REQUIRED TOW TO DEALERSHIP. DEALERSHIP INSPECTED VEHICLE AND REPORTED SUBFRAME NEEDE... Read more
Incident date: Feb 22, 2018
MAZDA 3 ENGINE LIGHT ON FOR 2 YEARS. I HAVE TAKEN CAR TO MULTIPLE MECHANICS AND IN 1-2 DAYS LIGHT IS BACK ON. RECENTLY CAR SEEMS TO HIC CUP ON SHIFTING AND ON BRAKING THE BACK END OF CAR SEEMS TO RUN INTO THE FRONT END. IN LAST 2 WKS AN AT LIGHT CAME ON AND CAR ALMOST WOULDN'T SHIFT IN GEAR. I HAVE A VERIZON HOM AND GOT S MESSAGE INDICATING 'SOLENOID STUCK ON E'. WHEN I CALLED FIRESTONE THEY STATE... Read more
Incident date: Feb 22, 2018
MAZDA 3 ENGINE LIGHT ON FOR 2 YEARS. I HAVE TAKEN CAR TO MULTIPLE MECHANICS AND IN 1-2 DAYS LIGHT IS BACK ON. RECENTLY CAR SEEMS TO HIC CUP ON SHIFTING AND ON BRAKING THE BACK END OF CAR SEEMS TO RUN INTO THE FRONT END. IN LAST 2 WKS AN AT LIGHT CAME ON AND CAR ALMOST WOULDN'T SHIFT IN GEAR. I HAVE A VERIZON HOM AND GOT S MESSAGE INDICATING 'SOLENOID STUCK ON E'. WHEN I CALLED FIRESTONE THEY STATE... Read more