Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
MAZDA
MAZDASPEED3
(2011) - EXTERIOR LIGHTING
Mar 29, 2018
Incident date: Feb 6, 2018
THE PASSENGER HEADLIGHT HAS ACCUMULATED A LOT OF MOISTURE (1/2 CUP OR MORE) WHICH RESULTED IN THE HEADLIGHT MALFUNCTIONING WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, ESPECIALLY HAD THIS HAPPENED AT NIGHT. THE DEALERSHIP ACKNOWLEDGE ITS A COMMON PROBLEM, SAID IT WAS A SEAL PROBLEM THAT BURNED OUT THE BALLAST, BUT THAT IT WASN'T COVERED BY A WARRANTY OR RECALL. THIS IS A VERY COMMON PROBLEM (GOOGLE... Read more
Incident date: Sep 21, 2016
THERE WAS A RECALL ON MY VEHICLE IN OCT 2016 , I HAD ALREADY LOST CONTROL OF MY VEHICLE AND HAD AN ACCIDENT IN SEPT 2016 AND HAD TO PAY INSURANCE FEES STORAGE FEES AND LOST WAGES DUE TO ACCIDENT. MAZDA SENT ME A LETTER AS OF MARCH 2018 SAYING THAT THET NOW HAVE THE PARTS TO FIX IT AFTER 6 MONTHS..I WAS DRIVING DOWN THE STREET AND LOST CONTROL OF STEERING AND CRASHED INTO A PARKED CAR. I WOULD LIK... Read more
Crash
Incident date: Sep 21, 2016
THERE WAS A RECALL ON MY VEHICLE IN OCT 2016 , I HAD ALREADY LOST CONTROL OF MY VEHICLE AND HAD AN ACCIDENT IN SEPT 2016 AND HAD TO PAY INSURANCE FEES STORAGE FEES AND LOST WAGES DUE TO ACCIDENT. MAZDA SENT ME A LETTER AS OF MARCH 2018 SAYING THAT THET NOW HAVE THE PARTS TO FIX IT AFTER 6 MONTHS..I WAS DRIVING DOWN THE STREET AND LOST CONTROL OF STEERING AND CRASHED INTO A PARKED CAR. I WOULD LIK... Read more
Crash
Incident date: Mar 26, 2018
FRONT SUB FRAME IS COMPLETELY RUSTED OUT TO THE POINT OF BRAKING AND IMMEDIATELY NOT SAFE TO DRIVE, REST OF THE UNDERCARRIAGE IS COMPLETELY CLEAN OF RUST. MAZDA CORP. HAS DENIED CLAIM TO REPAIR THE DAMAGE UNDER WARRANTY. PLEASE ADVISE.
Incident date: Dec 22, 2017
TWO WEEKS AFTER I GOT THE VEHICLE, I WAS DRIVING ON A HIGHWAY DOING SPEEDS OF 45 TO 74. THE DRIVERS LAND CHANGE ASSIST WAS NOT WORKING AS A CAR WAS RIGHT BESIDE ME SEVERAL TIMES I NOTICED AND THE LIGHT WAS OFF. MY SON MENTIONED IT. DEC 22, 2017 2) I WAS DRIVING AT DUSK ON CRUISE CONTROL 74 MPH AND THE CAR SUDDENLY BRAKED AND A WARNING BRAKE! WAS ON THE DASH. I WAS IN THE FAST LANE WITH NO OBJECTS... Read more
Incident date: Dec 22, 2017
TWO WEEKS AFTER I GOT THE VEHICLE, I WAS DRIVING ON A HIGHWAY DOING SPEEDS OF 45 TO 74. THE DRIVERS LAND CHANGE ASSIST WAS NOT WORKING AS A CAR WAS RIGHT BESIDE ME SEVERAL TIMES I NOTICED AND THE LIGHT WAS OFF. MY SON MENTIONED IT. DEC 22, 2017 2) I WAS DRIVING AT DUSK ON CRUISE CONTROL 74 MPH AND THE CAR SUDDENLY BRAKED AND A WARNING BRAKE! WAS ON THE DASH. I WAS IN THE FAST LANE WITH NO OBJECTS... Read more
Incident date: Dec 22, 2017
TWO WEEKS AFTER I GOT THE VEHICLE, I WAS DRIVING ON A HIGHWAY DOING SPEEDS OF 45 TO 74. THE DRIVERS LAND CHANGE ASSIST WAS NOT WORKING AS A CAR WAS RIGHT BESIDE ME SEVERAL TIMES I NOTICED AND THE LIGHT WAS OFF. MY SON MENTIONED IT. DEC 22, 2017 2) I WAS DRIVING AT DUSK ON CRUISE CONTROL 74 MPH AND THE CAR SUDDENLY BRAKED AND A WARNING BRAKE! WAS ON THE DASH. I WAS IN THE FAST LANE WITH NO OBJECTS... Read more
Incident date: Mar 24, 2018
HEADLIGHTS PULSATE WHEN APPLYING BRAKES. A TECHNICAL SERVICE BULLETIN WAS ISSUED. IT IS A SOFTWARE ISSUE INVOLVING THE ALTERNATOR AND RE-CALIBRATING THE PCM. IT HAPPENS EVERY TIME YOU BRAKE WHEN THE HEADLIGHTS ARE ON.
Incident date: Mar 24, 2018
HEADLIGHTS PULSATE WHEN APPLYING BRAKES. A TECHNICAL SERVICE BULLETIN WAS ISSUED. IT IS A SOFTWARE ISSUE INVOLVING THE ALTERNATOR AND RE-CALIBRATING THE PCM. IT HAPPENS EVERY TIME YOU BRAKE WHEN THE HEADLIGHTS ARE ON.
Incident date: Mar 24, 2018
HEADLIGHTS PULSATE WHEN APPLYING BRAKES. A TECHNICAL SERVICE BULLETIN WAS ISSUED. IT IS A SOFTWARE ISSUE INVOLVING THE ALTERNATOR AND RE-CALIBRATING THE PCM. IT HAPPENS EVERY TIME YOU BRAKE WHEN THE HEADLIGHTS ARE ON.
Incident date: Jun 1, 2017
THE SEAT ADJUSTER ON MY 2010 SGT MAZDA3 BROKE ONE DAY AS I WAS GETTING IN, AND NOW THE SEAT MOVES EVERY TIME I BRAKE OR ACCELERATE. I TOOK THIS TO THE DEALER AND THE TECHNICIAN CONFIRMED THAT IT IS THE EXACT SAME ISSUE AS NHTSA CAMPAIGN NUMBER: 17V082000. HOWEVER, BECAUSE MY SPECIFIC VIN ISN'T CAPTURED, THEY WANTED $1000 (AFTER DISCOUNT FROM CORPORATE CUSTOMER SERVICE) TO FIX IT. I FEEL THAT GI... Read more
Incident date: Aug 19, 2017
TL* THE CONTACT OWNS A 2016 MAZDA CX-3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR AS THE RECALL NOTICE WAS RECEIVED IN AUGUST OF 2017. THE DEALER (DAVIS GAINESVILLE MAZDA: 2600 N MAIN ST, GAINESVILLE, FL 32609) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISS... Read more
Incident date: Mar 27, 2018
THIS IS REGARDS TO THE MAZDA BRAKE BOOSTER ISSUE FOR THE 2010-2011 CX-9. THIS ISSUE REVOLVES AROUND CUSTOMER NOTIFICATIONS. THE EXTENDED WARRANTY TIME IS 7 YEARS OR 90,000 MILES. MAZDA MAILED OUT A SINGLE LETTER TO OWNERS. MAZDA STIPULATED THAT THE EXTENSION WAS TRANSFERABLE, HOWEVER THEY MADE NO EFFORT TO NOTIFY ANY OF THE NEXT OWNERS, NOT A LINK ON THEIR WEBSITE EVEN. THIS MEANS THAT OWNERS WHO ... Read more
Incident date: Aug 9, 2017
2016 MAZDA CX5. CONSUMER WRITES IN REGARDS TO SHATTERED WINDOW ON VEHICLE. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DAMAGES CAUSED BY THE WINDOW SHATTERING. *JS
Incident date: Jun 15, 2017
TL* THE CONTACT OWNS A 2016 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A FLAPPING NOISE COMING FROM BOTH REAR WHEELS THEN THE VEHICLE WOULD START TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BORMAN AUTOPLEX (470 W BOUTZ RD, LAS CRUCES, NM 88005 (575) 525-4500) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CON... Read more
Incident date: Nov 10, 2017
MAZDA RECALL I KEEP RECEIVING RECALL NOTICES FROM BROOKDALE MAZDA ABOUT THE SEAT HEIGHT ADJUSTMENT LIFTER LINK. I HAVE RECEIVED AT LEAST 4-6 OF THEM IN THE MAIL. WHEN I CALL OR USE A CHAT LINE I AM TOLD THAT THE SERVICE DEPT. WILL CALL ME BACK. YEA, RIGHT. I HAVEN'T RECEIVED A CALL, E-MAIL OR MAILER (OTHER THAN THE ONES TELLING ME THAT THERE IS A RECALL) WHERE DO I TURN TO NOW? MAZDA DOESN'T ... Read more
Incident date: Mar 16, 2018
FRONT PASSENGER WINDOW COMPLETELY SHATTERED WHEN DRIVING ON THE HIGHWAY. NO APPARENT ROCK OR DEBRIS HIT THE WINDOW BEFORE THE GLASS COMPLETELY DISINTEGRATED. A LOUD BANG WAS HEARD AS THE GLASS SHATTERED FROM THE CENTER. UNSURE AS TO LONGEVITY / DURABILITY OF THE MAZDA OEM GLASS WINDOWS AS CAR MODEL IS RELATIVELY NEW. SO FAR HAVE NOT HAD ANY OTHER ISSUES WITH THE OTHER WINDOWS OF THE CAR. THE ... Read more
Incident date: Mar 2, 2018
"TAKATA RECALL"-CAR STARTS WHEN COLD,THEN IT DIES IN THE TRAFFIC,GOT ENGERYS PUSHING CAR OUT OF TRAFFIC,LIKE CAR BUT IT HAS LOTS OF RECALLS AND NEEDS TO BE FIXED RIGHT AWAY.WON'T DRIVE MADZA 2004 AFTER THIS HAPPENED. *TT THE CONSUMER STATED WHILE ATTEMPTING TO PUSH THE CAR OFF OF THE HIGHWAY, AFTER IT DIED, HE LOST HIS GRIP AND WAS DRAGGED BEHIND THE VEHICLE. *JS
1 injured
Incident date: Mar 2, 2018
"TAKATA RECALL"-CAR STARTS WHEN COLD,THEN IT DIES IN THE TRAFFIC,GOT ENGERYS PUSHING CAR OUT OF TRAFFIC,LIKE CAR BUT IT HAS LOTS OF RECALLS AND NEEDS TO BE FIXED RIGHT AWAY.WON'T DRIVE MADZA 2004 AFTER THIS HAPPENED. *TT THE CONSUMER STATED WHILE ATTEMPTING TO PUSH THE CAR OFF OF THE HIGHWAY, AFTER IT DIED, HE LOST HIS GRIP AND WAS DRAGGED BEHIND THE VEHICLE. *JS
1 injured
Incident date: Mar 2, 2018
"TAKATA RECALL"-CAR STARTS WHEN COLD,THEN IT DIES IN THE TRAFFIC,GOT ENGERYS PUSHING CAR OUT OF TRAFFIC,LIKE CAR BUT IT HAS LOTS OF RECALLS AND NEEDS TO BE FIXED RIGHT AWAY.WON'T DRIVE MADZA 2004 AFTER THIS HAPPENED. *TT THE CONSUMER STATED WHILE ATTEMPTING TO PUSH THE CAR OFF OF THE HIGHWAY, AFTER IT DIED, HE LOST HIS GRIP AND WAS DRAGGED BEHIND THE VEHICLE. *JS
1 injured
Incident date: Mar 5, 2018
WHILE DRIVING THE TRANSMISSION SHIFTS FROM A HIGH GEAR TO A LOW GEAR AND SHAKES VIOLENTLY
Incident date: Sep 20, 2017
BOTH REAR WHEEL WELL HOUSINGS , SUB FRAME , MAIN SUPPORTS RUSTED OUT , CAR NOW CANNOT BE DRIVEN. BROKE WHEN IT WAS BEING DRIVEN, CAR SANK DOWN ON PASSENGER SIDE , STARTED MAKING ALOUD POUNDING SOUND , IT HAPPENED ON A BUSY CITY STREET.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2007 MAZDA RX-8. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V793000(FUEL SYSTEM) ON OCTOBER 31, 2017 BY OPEN ROAD MAZDA (108 RIDGEDALE AVE, MORRISTOWN, NJ). DURING THE REPAIR, THE FUEL PUMP SEALING RING SET WAS REPLACED AND A THERMAL INSULATION PAD WAS ADDED TO THE FUEL TANK, AS INSTRUCTED PER THE RECALL. THE CONTACT KEPT THE VEHICLE PARKED... Read more
Incident date: Feb 17, 2018
PURCHASED NEW, PASSENGER-SIDE HEADLIGHT LED LIGHTS FLICKERED AND THEN WENT OUT AFTER ~18 MONTHS. REPLACED UNDER WARRANTY. SIX TO EIGHT MONTHS LATER, DRIVER-SIDE HEADLIGHT LED LIGHTS HAVE THE SAME PROBLEM. REPLACED UNDER WARRANTY.
Incident date: Mar 9, 2018
I NOTICED RECENTLY IN TRAFFIC THAT ONLY ONE OF MY RUNNING LIGHTS WAS REFLECTING ON THE BACK OF THE CAR IN FRONT OF ME. I DID SOME RESEARCH AND FOUND A LOT OF STORIES OF THIS LIGHT GOING OUT PREMATURELY, AND THE REPAIR IS COSTLY SINCE THE ENTIRE HEADLIGHT UNIT NEEDS TO BE REPLACED. MY WARRANTLY EXPIRED LESS THAN TWO WEEKS AGO, BUT I AM GOING TO TRY TO GET MAZDA TO COVER IT. I AM SUBMITTING THIS COM... Read more
Incident date: Mar 20, 2018
I AM TRYING TO GET THE AIRBAGS REPLACED BUT I CANNOT FIND A PLACE WHO WILL SERVICE OUR CAR. IT IS OUR FAMILY CAR AND WE ARE TRYING TO AVOID DRIVING IT UNTIL THE AIRBAG PROBLEM IS FIXED.
Incident date: Mar 20, 2018
I AM TRYING TO GET THE AIRBAGS REPLACED BUT I CANNOT FIND A PLACE WHO WILL SERVICE OUR CAR. WE ARE TRYING TO AVOID DRIVING IT UNTIL THE AIRBAG PROBLEM IS FIXED.
Incident date: Feb 18, 2018
AFTER A CAR WASH AT HOME, THE TRACTION CONTROL SENSOR AND THE TIRE PRESSURE MONITOR SENSOR ON THE REAR DRIVER SIDE TIRE BOTH FAILED. THE UNDERLYING SYSTEMS CONTINUED TO FUNCTION BUT DUE TO THE SENSOR FAILURE, WARNING LIGHTS FOR BOTH SYSTEMS SHOWED UP ON THE DASH AND ABS BRAKES WERE UNAVAILABLE. REPAIR REQUIRED REPLACEMENT OF THE ENTIRE ABS MODULE.
Incident date: Feb 18, 2018
AFTER A CAR WASH AT HOME, THE TRACTION CONTROL SENSOR AND THE TIRE PRESSURE MONITOR SENSOR ON THE REAR DRIVER SIDE TIRE BOTH FAILED. THE UNDERLYING SYSTEMS CONTINUED TO FUNCTION BUT DUE TO THE SENSOR FAILURE, WARNING LIGHTS FOR BOTH SYSTEMS SHOWED UP ON THE DASH AND ABS BRAKES WERE UNAVAILABLE. REPAIR REQUIRED REPLACEMENT OF THE ENTIRE ABS MODULE.
Incident date: Mar 18, 2018
I PULLED INTO A PARKING SPACE AND BEFORE I COULD PUT THE CAR IN PARK IT JUMPED THE CURB AND HIT A VACANT BUILDING. THEIR WERE DAMAGES TO THE GLASS WINDOWS AND THE FRAME OF THE BUILD IS WHAT STOPPED THE CAR.
Crash
Incident date: Jan 5, 2018
TRANSMISSION FAILED AT 63,537 MILES. AFTER BEING TOLD THE REPAIR WOULD COST $5,400 I ASKED WOULD I BE GETTING THE SAME TRANSMISSION THAT FAILED. THE SERVICE ADVISOR HAD CONTACTED MAZDA TECH SUPPORT AND SAID "NO, WE'VE DISCOVERED THE PROBLEM IN YOUR TRANSMISSION AND IT HAS BEEN CORRECTED IN THE NEW ONES". MAZDA KNOWS ABOUT THIS PROBLEM AND IT NOT TAKING RESPONSIBILITY TO RECALL OR REPAIR THE KNOWN ... Read more
MAZDA
B-SERIES TRUCK
(2004) - AIR BAGS
Mar 19, 2018
Incident date: Mar 1, 2018
TAKATA RECALL RECEIVED NOTICE AND WAS TOLD AIR BAGS WOULD BE REPLACED BUT WOULD NOT CHECK DASH LIGHT SENSOR THIER WOULD BE A CHARGE FOR IT. SO HOW DO I KNOW IF THE REPAIR WAS DONE PROPERLY. IF LIGHT INDICATOR IS STILL ON HOW CAN THIS BE CONSIDERED REPAIRED IF THE DON'T REPAIR ALL ASPECTS OF EXISTING CONDITIONS ALL RELATED TO SAME RECALL
Incident date: Mar 16, 2018
AS REQUIRED OF THE RECALL, I WENT TO PARETTI MAZDA TO FOR THE REPLACEMENT OF FRONT LOWER CONTROLS ARMS ON MARCH 14, 2018. AS PER THE RECALL NOTIFICATION AND REPLACEMENT OF PARTS RECEIVED FROM NHTSA INDICATING THE MAZDA DEALER WILL REPLACE BOTH THE LEFT AND RIGHT FRONT LOWER ARMS FREE OF CHARGE AND THAT A RENTAL CAR WOULD BE PROVIDED; HOWEVER, AT THE COMPLETION OF THE REPLACEMENT. PARETTI MAZDA CH... Read more
Incident date: Mar 16, 2018
AS REQUIRED OF THE RECALL, I WENT TO PARETTI MAZDA TO FOR THE REPLACEMENT OF FRONT LOWER CONTROLS ARMS ON MARCH 14, 2018. AS PER THE RECALL NOTIFICATION AND REPLACEMENT OF PARTS RECEIVED FROM NHTSA INDICATING THE MAZDA DEALER WILL REPLACE BOTH THE LEFT AND RIGHT FRONT LOWER ARMS FREE OF CHARGE AND THAT A RENTAL CAR WOULD BE PROVIDED; HOWEVER, AT THE COMPLETION OF THE REPLACEMENT. PARETTI MAZDA CH... Read more
MAZDA
B-SERIES TRUCK
(1999) - AIR BAGS
Mar 19, 2018
Incident date: Mar 14, 2018
TL* THE CONTACT OWNED A 1999 MAZDA B2500. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UNTIL AFTER THE CRASH, AND THE SEAT BELT PRETENSIONER DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS O... Read more
Crash
1 injured
MAZDA
B-SERIES TRUCK
(1999) - SEAT BELTS
Mar 19, 2018
Incident date: Mar 14, 2018
TL* THE CONTACT OWNED A 1999 MAZDA B2500. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UNTIL AFTER THE CRASH, AND THE SEAT BELT PRETENSIONER DID NOT TIGHTEN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS O... Read more
Crash
1 injured
Incident date: Feb 23, 2018
COASTING. DRIVING TO A STOP SIGN OR STOP LIGHT OR STOPPING POINT AT A DECLINING SPEED FROM 30MPH TO 25/20/15MPH INTERVALS ARE WHERE THE 'TUGGING'/'STUTTER' HAPPENS. DEALERSHIP SAYS IT IS NORMAL OPERATION FOR THE CAR TO SHIFT INTO GEAR WHEN DECLINING IN SPEEDS. EVEN CORPORATE AGREED WITH THEM. THE ONLY THING THAT IS NOT NORMAL IS HOW COME AWD VARIATION DOESN'T HAVE THIS ISSUE? MY OLDER MAZDA 3 FRO... Read more
Incident date: Feb 23, 2018
COASTING. DRIVING TO A STOP SIGN OR STOP LIGHT OR STOPPING POINT AT A DECLINING SPEED FROM 30MPH TO 25/20/15MPH INTERVALS ARE WHERE THE 'TUGGING'/'STUTTER' HAPPENS. DEALERSHIP SAYS IT IS NORMAL OPERATION FOR THE CAR TO SHIFT INTO GEAR WHEN DECLINING IN SPEEDS. EVEN CORPORATE AGREED WITH THEM. THE ONLY THING THAT IS NOT NORMAL IS HOW COME AWD VARIATION DOESN'T HAVE THIS ISSUE? MY OLDER MAZDA 3 FRO... Read more
Incident date: Feb 23, 2018
COASTING. DRIVING TO A STOP SIGN OR STOP LIGHT OR STOPPING POINT AT A DECLINING SPEED FROM 30MPH TO 25/20/15MPH INTERVALS ARE WHERE THE 'TUGGING'/'STUTTER' HAPPENS. DEALERSHIP SAYS IT IS NORMAL OPERATION FOR THE CAR TO SHIFT INTO GEAR WHEN DECLINING IN SPEEDS. EVEN CORPORATE AGREED WITH THEM. THE ONLY THING THAT IS NOT NORMAL IS HOW COME AWD VARIATION DOESN'T HAVE THIS ISSUE? MY OLDER MAZDA 3 FRO... Read more
Incident date: Feb 15, 2018
WHILE DRIVING AT HIGHWAY SPEED (55-65MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE REMAINING STRAIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE BRAKING SYSTEM BEGAN TO STRUGGLE NEARLY CAUSING AN ACCIDENT ON THE OFF... Read more
Incident date: Feb 15, 2018
WHILE DRIVING AT HIGHWAY SPEED (55-65MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE REMAINING STRAIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE BRAKING SYSTEM BEGAN TO STRUGGLE NEARLY CAUSING AN ACCIDENT ON THE OFF... Read more
Incident date: Mar 1, 2017
PASSENGER DASH MELTED AND SHINY AND VERY STICKY TO THE TOUCH
Incident date: Oct 12, 2016
2008 MAZDA 3. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR BRAKE LIGHTS. *LD THE CONSUMER STATED THE RED FILM MELTED DUE TO THE LIGHT DUE TO THE LIGHT BULB HEAT. THAT MANUFACTURER WAS NOTIFIED.*JS
Incident date: Mar 2, 2018
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. WHILE DRIVING 55 MPH, THE VEHICLE'S TEMPERATURE GAUGE INCREASED. THE VEHICLE SHOOK AND A POPPING NOISE WAS HEARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN STALLED. A "WARNING STATE OF SHOCK" MESSAGE APPEARED. IN AN ATTEMPT TO COOL THE ENGINE, THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS TOWED TO ANTELOPE VALLEY MAZDA (1015 AUTO M... Read more
Incident date: Mar 1, 2018
SIDE MIRRORS ARE DISCOLORING CAUSING VIEWING PROBLEMS
Incident date: Jun 22, 2017
PARKING BRAKE SAFETY RECALL
MAZDA
B-SERIES TRUCK
(2007) - AIR BAGS
Mar 14, 2018
Incident date: Jun 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA B404. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V499000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS... Read more
Incident date: Mar 12, 2018
RECALL WAS REPORTED OCT 2016 MY WIFE AND FAMILY HAVE BEEN DRIVING AT RISK FOR 5 MONTHS AND ITS GOING TO BE ANOTHER 3 WEEKS TO FIX THIS IS UNACCEPTABLE. WHAT IS MAZDA GOING TO DO TO COMPENSATE FOR THIS.
Incident date: Mar 14, 2018
MY 2011 MAZDA 3 IS HAVING POWER STEERING PROBLEMS. IT GOES ON AND OFF AND CREATES DANGEROUS SITUATIONS FOR MYSELF AS THE DRIVER AND OTHERS ON THE ROAD. THE POWER STEERING GOES OFF AND THE CAR BECOMES VERY VERY DIFFICULT TO HANDLE AND STEER. ITS ALMOST IMPOSSIBLE TO MAINTAIN CONTROL AND MAKE TURNS.
Incident date: Mar 4, 2018
THE BRAKING SYSTEM DID NOT FUNCTION CORRECTLY RESULTING IN A CRASH. BRAKES WERE HARD AND COULD NOT BE DEPRESSED WHEN A VEHICLE STOPPED QUICKLY IN FRONT OF ME. TOOK THE CAR TO MAZDA DEALERSHIP AND THEY INFORMED ME THAT THIS IS A KNOWN PROBLEM AND REPLACED THE BRAKE BOOSTER UNDER A "SPECIAL WARRANTY". THIS NEEDS TO BE A SAFETY RECALL, I WAS NEVER NOTIFIED OF THIS SAFETY ISSUE. IT IS IMPERATIVE T... Read more
Crash