Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Apr 3, 2018
MY CAR WAS PARKED AND TURNED OFF WITH THE KEY IN MY HAND. I INSERTED THE KEY AND STARTED THE CAR WITH MY FOOT ON THE BRAKE. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. IT SURGED AHEAD AND WITHOUT ANY WARNING I CRASHED INTO A CEMENT BASE TO A POLE. I HAD BEEN PARKED IN THE DRIVEWAY OF A DONATION CENTER.
Crash
Incident date: Dec 15, 2011
LOW BEAM HEADLIGHTS FREQUENTLY, EVERY THREE TO FOUR MONTHS, GO OUT. LIGHTING IS SO POOR WHEN THEY DO WORK THAT WE DO NOT USE THE VEHICLE AFTER DARK IF AT ALL POSSIBLE AND THEN USE THE HIGH BEAMS TO OPERATE SAFELY.
Incident date: Apr 18, 2018
ON 4/18/18 - WHILE DRIVING VEHICLE, ALL OF A SUDDEN AND WITH NO WARNING, PUSHING GAS PEDAL, IT REVED UP INTO GEAR, STAYED THERE AND THEN ALL OF A SUDDEN BANGED INTO NEXT GEAR AND PROCEEDED TO DO THE SAME THROUGH THE REMAINING GEARS. THEN THE AT LIGHT ILLUMINATED. I TURNED THE CAR AROUND AND DROVE BACK TO THE OFFICE (THIS WAS AT LUNCH TIME). WHEN I LEFT THE OFFICE FOR THE EVENING, THE CAR NOW WOU... Read more
Incident date: Oct 22, 2017
MY VEHICLE EXPERIENCED A DEFECT KNOWN TO MAZDA TO THE EXTENT OF THEM ISSUING A RECALL (OR SSP) IN THE CANADIAN MARKET DUE TO USE OF CORROSIVES AND EXCESSIVE WET SEASONS CAUSING BUILD UP ON AND CORROSION OF THE OIL COOLER LINES. MAZDA CLEARLY STATED IN THE CANADIAN SSP (#76) THAT EXTENSIVE CORROSION COULD CAUSE A LEAK AND/OR LOSS OF PRESSURE, AND KNOWING THAT A LOSS OF PRESSURE OR A SIGNIFICANT AMO... Read more
Incident date: Oct 22, 2017
MY VEHICLE EXPERIENCED A DEFECT KNOWN TO MAZDA TO THE EXTENT OF THEM ISSUING A RECALL (OR SSP) IN THE CANADIAN MARKET DUE TO USE OF CORROSIVES AND EXCESSIVE WET SEASONS CAUSING BUILD UP ON AND CORROSION OF THE OIL COOLER LINES. MAZDA CLEARLY STATED IN THE CANADIAN SSP (#76) THAT EXTENSIVE CORROSION COULD CAUSE A LEAK AND/OR LOSS OF PRESSURE, AND KNOWING THAT A LOSS OF PRESSURE OR A SIGNIFICANT AMO... Read more
Incident date: Apr 18, 2018
WE TOOK OUR MAZDA IN FOR THE SUB-FRAME RECALL 11-30-2015 AND THE DEALERSHIP, MORRIES MAZDA INVER GROVE HEIGHTS, MN, SIGNED OFF THAT IT WAS FINE. NOW 29 MONTHS AND 10,000 MILES LATER THERE IS A DIME SIZED HOLE RUSTED THROUGH THE SUB-FRAME AND BOTH THE DEALERSHIP AND MAZDA USA ARE REFUSING TO PAY FOR ANY OF THE RECALL REPAIRS WHICH WILL RUN ABOUT $4,000. THE FRAME IS A HEAVY PIECE OF METAL AND THE... Read more
Incident date: Oct 1, 2017
OVER TIME, THE ENTIRE DASHBOARD HAS BEGUN TO DEVELOP DEEP CRACKS. ON THE PASSENGER SIDE, THESE CRACKS ARE WHERE THE AIRBAG IS LOCATED. IT IS VERY CONCERNING, AS IT IS NOT CLEAR WHETHER THE AIRBAG WOULD FUNCTION PROPERLY IN CASE OF AN ACCIDENT DUE TO THIS DEFECT IN THE DASHBOARD. THESE CRACKS HAVE BECOME WORSE OVER THE PAST FEW MONTHS AND CONSISTENTLY SPREAD.
Incident date: Jun 1, 2016
I HAVE 96,757 MILERS. AFTER I COME TO A COMPLETE STOP, I PUT THE GEAR IN PARK, AND I PUSH THE IGNITION BUTTON TO TURN OFF THE CAR, MY CX-5 DOES NOT SHUT DOWN COMPLETELY. THE ENGINE IS OFF BUT ALL OTHER ELECTRICAL SYSTEM SUCH AS RADIO/NAVIGATION REMAINS ON AND I AM NOT ABLE TO ACTIVATE THE CAR ALARM AFTER I EXIT MY CAR. ORANGE LIGHT REMAINS ON THE "START BUTTON" AND I HAVE TO RESTART THE ENGINE ... Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND W... Read more
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE DRIVING 40 MPH, THE DOOR AJAR WARNING INDICATOR AND THE DOME LIGHT ILLUMINATED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT ALL THE DOORS WERE CLOSED. IN ADDITION, WHILE AT A STOP LIGHT, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED OFF THE ENGINE, RESTARTED THE VEHICLE, AND W... Read more
Incident date: Apr 5, 2018
I RECENTLY BOUGHT A USED 2016 MAZDA CX-5. FIVE DAYS LATER, I WENT TO GET IN IT AFTER WORK (NOT A HOT DAY) AND FOUND A CRACK RUNNING FROM UNDER THE TOP SEAM STRAIGHT DOWN AND THEN FEATHERING OUT. NO IMPACT DAMAGE. PARKED IN A SECURED LOT. IT DIDN'T LOOK RIGHT, SO I LOOKED UP MAZDA WINDSHIELDS AND FOUND OUT OTHERS HAD THE SAME ISSUE. I FOUND THE CRACK DISTRACTING AS I DROVE, ESPECIALLY IF I NEED... Read more
Incident date: Apr 12, 2018
TAKATA INFLATORS. HIGHWAY TRAFFIC HAD COME TO A STOP AND WHILE TRYING TO COME TO A STOP MY BRAKES COMPLETELY FAILED WITH THE PEDAL PUSHED ALL THE WAY DOWN. THE CAR BARELY SLOWED DOWN AND REAR ENDED THE STILL CAR IN FRONT AT APPROXIMATELY 40 MPH. EVEN WITH SUCH A FORCEFUL IMPACT THE AIRBAGS DIDN'T COME OUT.
Crash
Incident date: Apr 12, 2018
TAKATA INFLATORS. HIGHWAY TRAFFIC HAD COME TO A STOP AND WHILE TRYING TO COME TO A STOP MY BRAKES COMPLETELY FAILED WITH THE PEDAL PUSHED ALL THE WAY DOWN. THE CAR BARELY SLOWED DOWN AND REAR ENDED THE STILL CAR IN FRONT AT APPROXIMATELY 40 MPH. EVEN WITH SUCH A FORCEFUL IMPACT THE AIRBAGS DIDN'T COME OUT.
Crash
Incident date: Apr 13, 2018
MY CAR GOES IN AND OUT OF OD BY ITS SELF AND THE OD BUTTON DOES NOT WORK WHILE IM DRIVING AND THE OD LIGHT FLASHES WHEN IT GOES ON AAND STOP WHEN IT DEACTIVATES IT SELF
Incident date: Apr 10, 2018
ENGINE MAKES LOUD NOISES AFTER DRIVING AND ACTS LIKE IT'S EXHAUSTED. THIS ALWAYS HAPPENS WHEN PARK THE CAR AND GET OUT OF IT. THERE IS A SLIGHT BURNING SMELL (WHICH I WAS TOLD WOULD WEAR OFF AFTER THE FIRST COUPLE HUNDRED MILES), BUT IT'S STILL DOING THIS. IT'S LIKE THE ENGINE OVER HEATED (WHICH NO INDICATOR) AND IT NEEDS TO COOL OFF. THE SMELL IS THE MOST CONCERNING PART.
Incident date: Mar 31, 2018
AIRBAG LIGHT ILLUMINATED. TOOK IT TO THE DEALER SCANNED CODE B00A0, OCS MALFUNCTION. SAID I HAD TO REPLACE ENTIRE PASSENGER SEAT CUSHION AT ROUGHLY $3500.FOUND THAT THIS UNAFFORDABLY MANDATORY PROBLEM OCCURS IN MANY MAZDAS, AMONG OTHER VEHICLES. THE CAR HAS NEVER BEEN IN AN ACCIDENT, THE BAGS HAVE NEVER BEEN DEPLOYED. THE CAR IS LESS THAN 10 YEARS OLD. MEANWHILE THE SYSTEM MAY NOT DEPLOYED WHEN CA... Read more
Incident date: Apr 12, 2018
THE ABS MODULE FAILED AS I WAS DRIVING CAUSING THE ABS, TRACTION AND MAIN RED BRAKE WARNING LIGHT TO ILLUMINATE. THE OWNERS MANUAL STATES THE CAR IS NOT SAFE TO DRIVE WITH THESE INDICATIONS. THERE IS A MAZDA TECHNICAL SERVICE BULLETIN ON THIS PROBLEM FOR HOT HUMID CLIMATES (I LIVE IN MERRITT ISLAND, FL). THE TSB IS QUOTED BELOW. THIS SHOULD BE A SAFETY RECALL VERSUS A TSB. PLEASE HELP! 2010 M... Read more
MAZDA
MAZDASPEED3
(2008) - POWER TRAIN
Apr 13, 2018
Incident date: Apr 12, 2018
I WAS DRIVING ON A CITY ROAD DOING 35-40MPH IN 4TH GEAR. I LET OFF THE GAS WHILE IN 4TH AND COASTED TO ABOUT 20MPH THEN SHIFTED TO N AND STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I TRIED TO SHIFT TO 1ST AN THE SHIFTER WENT HALF WAY IN BETWEEN R AND 1ST, SO I SHIFTED BACK TO N AND TRIED 1ST AGAIN. THEN THE WHOLE SHIFTER BROKE OFF AND WAS JUST LAYING THERE. NOW MY CAR IS STUCK IN 3RD GEAR.
Incident date: Apr 3, 2018
MY CAR WAS PARKED AND TURNED OFF. I ENTERED THE CAR, PUT MY FOOT ON THE BRAKE TO START THE CAR AND THEN PUT THE CAR IN DRIVE. IMMEDIATELY IT SURGED FORWARD ABOUT 50 FEET HITTING A CEMENT BASE TO A POLE. MY FOOT WAS STILL ON THE BRAKE. THE AIR BAG DEPLOYED AND THE SEATBELT WORKED KEEPING ME FROM ANY INJURY. THE INSURANCE COMPANY DETERMINED IT WAS TOTALED. THIS HAPPENED IN A PARKING LOT. THERE WAS N... Read more
Crash
Incident date: Apr 10, 2018
MY 2002 MAZDA TRIBUTE IS LEAKING BRAKE FLUID PER MAZDA RECALL MY VEHICLE WAS MANUFACTURED 01/02. AND IT SMELLS SMOKY! I DIDN'T GET A RECALL NOTICE BUT, MY TRIBUTE IS HAVING THE EXACT PROBLEM SITED ON U.S. NEWS & WORLD REPORT. QUOTE: MAZDA RECALLING 52,390 TRIBUTE SUVS FROM THE 2001 AND 2002 MODEL YEARS FOR A PROBLEM WITH THEIR BRAKES. ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRAT... Read more
Incident date: Mar 18, 2018
I DROVE THE CAR FOR 2 MILES AND THE LEFT UNDERSIDE OF THE ENGINE CAUGHT FIRE, NOW THE ENGINE IS DEAD AND IN NEED OF A NEW ENGINE?
Fire
Incident date: Mar 19, 2018
AFTER DRIVING 2 MILES OR LESS THE RIGHT UNDERSIDE OF THE ENGINE CAUGHT ON FIRE AND NOW THE ENGINE IS BLOWN.
Fire
Incident date: Jan 18, 2018
TOOK MY CAR TO A REPAIR SHOP TO INVESTIGATE A RATTLING NOISE COMING FROM MY CAR. THE RATTLING WAS CAUSED BY THE CATALYTIC CONVERTER HEAT SHIELD BEING LOOSE. WHILE THE CAR WAS BEING LOOKED AT THE MECHANIC NOTICED THAT THE RIGHT HAND SIDE OF THE SUB FRAME WAS RUSTING AWAY. THIS TRANSPIRED JANUARY 18, 2018. THE REPAIR SHOP HAS BEEN TRYING TO GET A REPLACEMENT PART WITHOUT SUCCESS. I AM NOW BEING TOLD... Read more
Incident date: Apr 10, 2018
LOW BEAM INTERMITTENTLY TURNS OFF. SOMETIMES A FIRM SLAP ON THE HEADLIGHT IS A TEMPORARY RESOLUTION. I INITIALLY THOUGHT IT WAS THE BULB ITSELF, HAD IT REPLACED BUT THE PROBLEM CONTINUED. THERE ARE LOTS OF YOUTUBE VIDEOS ON THIS ISSUE. MAZDA KEEPS TELLING THAT THIS IS NOT A SAFETY ISSUE AND THEY REFUSE TO DO ANYTHING. IF THEY WANT TO DO BUSINESS IN THE USA, THEY NEED TO BE SAFE OR THEY NEED TO GO ... Read more
Incident date: Apr 9, 2018
2008 MAZDA CX-9. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO A SAFETY RECALL. *LD THE CONSUMER STATED THERE WAS A SAFETY RECALL PERFORMED ON THE VEHICLE THAT THERE SHOULD NOT HAVE BEEN A CHARGE FOR. THE CONSUMER REQUESTED TO BE REIMBURSED. *JS
Incident date: Jun 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED T... Read more
Incident date: Jun 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED T... Read more
Incident date: Apr 6, 2018
WAS TRAVELING AT HIGHWAY SPEEDS ON THE BYPASS WHEN THE VALVE STEM AND TPMS SENSOR BROKE OFF AND IMMEDIATELY DEFLATED THE TIRE SHAKING THE VEHICLE VIOLENTLY AND ALMOST CAUSING DRIVER TO LOSE CONTROL. HAVE BROUGHT THIS COMPLAINT TO MAZDA IN THE PAST AND THEY SAID THEY KNOW THAT IT IS CAUSED BY USING DISSIMILAR METALS ON THE TPMS SENSOR CAUSING EROSION TO THE STEM AND ULTIMATELY THE STEM BREAKING OFF... Read more
Incident date: Apr 9, 2018
VEHICLE IN MOTION (3RD GEAR). SLOWED TO MAKE A LEFT TURN. DEPRESSED CLUTCH PEDAL TO SHIFT INTO NEUTRAL. PEDAL STAYED ON FLOOR. I PULLED IT UP WITH MY FOOT AND ATTEMPTED TO PUMP IT IN AN EFFORT TO BUILD PRESSURE. WITH CLUTCH DEPRESSED VEHICLE COULD NOT BE SHIFTED INTO GEAR UNLESS PUMPED MULTIPLE TIMES, THEN CLUTCH WOULD ENGAGE LESS THAN 2 INCHES OF TRAVEL FROM FLOOR. PEDAL MOVES BACK AND FORTH... Read more
Incident date: Nov 8, 2017
MY WIFE WAS DRIVING THE KIDS AND ALL OF THE SUDDEN THE CAR STARTED TO MAKE LOUD NOISE COULD NOT MOVE FORWARD AND FORCED HER TO STOP. NEXT DAY WE TOWED TO THE MECHANIC'S AND WAS TOLD THE DIFFERENTIAL WAS CRACKED AND IT HAS BEEN SEVERAL CASES OF THIS HAPPENING TO THIS CAR. A WEEK AFTER GETTING THAT FIXED, I STILL HEAR NOTICES WHEN I AM DRIVING BELOW 30MILS. NOW THE MECHANICS TELLS ME THE BACK AXLE I... Read more
Incident date: Mar 11, 2017
THE LEFT FRONT HEADLIGHT ON THE VEHICLE IS FLICKERING AND SOMETIMES GOES OUT. THIS HEADLIGHT IS KNOWN TO HAVE ISSUES AND BASED ON THE PART NUMBERS FROM MAZDA, IT HAS BEEN REDESIGNED MULTIPLE TIMES IN THE PAST 2 YEARS. WITH THIS MANY REDESIGN ATTEMPTS I AM JUST ASSUMING THEY ARE HAVING PROBLEMS WITH THE HEADLIGHT AND SHOULD ISSUE A RECALL. THIS VEHICLE IS JUST OUT OF WARRANTY AS IT HAS 37,500 MILES... Read more
Incident date: Sep 20, 2017
IN SEPTEMBER 2017 WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 30 MPH THERE WAS A SUDDEN AND SIGNIFICANT LOSS OF STEERING CONTROL FOLLOWING A LOUD KNOCK ORIGINATING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION THE FRONT CROSSMEMBER/SUB-FRAME WAS COMPLETELY CORRODED TO THE POINT OF BREAKING. THE STEERING RACK BECAME TOTALLY SEPARATED FROM ITS MOUNTS ON THE PASSENGER SIDE RESULTING IN THE... Read more
Incident date: Apr 7, 2018
MY 2013 MAZDA CX-9 HAS 48,841 MILES ON IT. BRAKES RECENTLY STARTED MAKING A HISSING NOISE THEN BECAME HARD TO DEPRESS. I HAD A DIFFICULT TIME STOPPING THE VEHICLE TO AVOID A COLLISION ON SEVERAL OCCASIONS. ALSO, I WAS SITTING AT AN INTERSECTION WITH CONSTRUCTION AND HAD TO SIT THROUGH SEVERAL RED LIGHTS, BRAKES WERE MAKING THE HISSING NOISE AND THE VEHICLE'S RPMS STARTED FLUCTUATING AND MY CAR DIE... Read more
Incident date: Apr 6, 2018
I JUST HAD ONLY 33K MILES ON MY 2012 MAZDA CX-9, THE TRANSFER CASE BROKEN FROM INSIDE YESTERDAY MORNING (FRIDAY APRIL 6TH 2018) WHEN I COMMUTE FROM HOME TO WORK. I WAS DRIVING ON A NEIGHBORHOOD ROAD GO STRAIGHT. FIRST THE LOUD NOISE RAISE FROM UNDER HOOD THEN THE SUV LOST POWER. LUCKILY I HAVE ROOM TO PULL OVER AND PARK IT AT SIDE OF THE ROAD. IT DID PUT ME AND PUBLIC IN DANGER BY THE FAULTY TRANS... Read more
Incident date: Mar 16, 2018
2015 MAZDA 6. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE 17V-393. *LD THE CONSUMER STATED WHILE STATED THE DEALER ATTEMPTED TO REMOVE THE REAR WHEELS AND STRIPPED THE LOCKING LUG NUT ON THE DRIVER'S SIDE, IT WAS UNABLE TO BE REMOVED. THE DEALER ADVISED IT WOULD COST 150.00 AN HOUR TO REPAIR THE DAMAGE CAUSED BY THE SERVICER. THE DEALER MANAGED TO COMPLETE THE RECALL WITHOUT REMOVING THE... Read more
Incident date: Apr 3, 2018
PASSENGER AIRBAG SEAT SENSOR NOT DETECTING PERSONS IN SEAT. AIRBAGS REMAIN TURNED OFF. PASSENGER AIRBAG OFF INDICATED, CODE 48 FLASHES ON DASH. COMMON PROBLEM. DOESN'T MATTER IF CAR IS MOVING OR NOT.
Incident date: Apr 3, 2018
PASSENGER AIRBAG SEAT SENSOR NOT DETECTING PERSONS IN SEAT. AIRBAGS REMAIN TURNED OFF. PASSENGER AIRBAG OFF INDICATED, CODE 48 FLASHES ON DASH. COMMON PROBLEM. DOESN'T MATTER IF CAR IS MOVING OR NOT.
Incident date: Apr 3, 2018
PASSENGER AIRBAG SEAT SENSOR NOT DETECTING PERSONS IN SEAT. AIRBAGS REMAIN TURNED OFF. PASSENGER AIRBAG OFF INDICATED, CODE 48 FLASHES ON DASH. COMMON PROBLEM. DOESN'T MATTER IF CAR IS MOVING OR NOT.
Incident date: Feb 26, 2018
CLICKING NOSIE IN THE REAR END OF CAR.
Incident date: Dec 11, 2017
REDUCES SPEED WHILE DRIVING, UNEXPECTEDLY. CAUSING THE CAR TO STOP IMMEDIATELY WHILE BEING DRIVEN. IT'S BEEN HAPPENING CONSTANTLY FOR MONTHS AND I HAVE SEEN MYSELF IN SERIOUS TROUBLE SITUATIONS
Incident date: Mar 30, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING DIAGNOSED FOR A CYCLICAL NOISE IN THE ENGINE, THE CONTACT WAS INFORMED BY LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852, (978) 454-9300) THAT THERE WAS SEVERE RUST AND SEPARATION OF THE SUBFRAME IN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W... Read more
Incident date: Apr 5, 2018
SHORTLY AFTER GOING OVER 36,000 MILES (STANDARD WARRANTY EXPIRATION) THE DRIVER'S SIDE DAYTIME RUNNING LIGHT (DRL) LED'S DIMMED AND THEN FLICKER CONTINUOUSLY. THIS SHOULD BE A SIMPLE LED BULB, TRANSFORMER, OR BALLAST REPLACEMENT, BUT THE MAZDA DEALERSHIP QUOTED $1,275 DOLLARS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. APPARENTLY THE DRL LED'S ARE NOT INDIVIDUALLY SERVICEABLE. AFTER DOING SOME QUICK... Read more
Incident date: Mar 31, 2018
FRONT WINDSHIELD JUST HAD A 14 INCH CRACK APPEAR ON THE PASSENGER SIDE. NO CONTACT WITH ROCKS OR ANYTHING ON THAT SIDE. BASICALLY OVERNIGHT IN THE DRIVEWAY.
Incident date: Mar 31, 2018
FRONT WINDSHIELD JUST HAD A 14 INCH CRACK APPEAR ON THE PASSENGER SIDE. NO CONTACT WITH ROCKS OR ANYTHING ON THAT SIDE. BASICALLY OVERNIGHT IN THE DRIVEWAY.
Incident date: Apr 1, 2018
WHEN SLOWING DOWN, AS SOON AS VEHICLES HITS 25 MPH, THE TRANSMISSION JERKS. GETTING WORSE, DISTRACTS FROM DRIVING
Incident date: Mar 23, 2018
THE ENGINE COMPLETELY LOST POWER. TIMING CHAIN FAILURE IN DOWNTOWN AREA / TRAFFIC, CAUSING FAILURE OF HEAD GASKET. WARNING AND IMMEDIATE FAILURE WHEN IN MOTION IN BUSY DOWNTOWN MIDDAY TRAFFIC.
Incident date: Mar 31, 2018
HEADLIGHT BULBS HAVE BURNED OUT EVERY 6 MONTHS SINCE WE BOUGHT THE VEHICLE IN 2010. OVER THE PAST FEW YEARS, THE LENSES HAVE FOGGED UP TO THE POINT HEADLIGHTS ARE WORTHLESS. TOOK THE VEHICLE TO THE DEALER, ONE SEAL IS BAD AND THE OTHER SIDE HAS MELTED, COST OF REPAIR IS NEARLY $2,000. THIS IS A SAFETY ISSUE AND LOOKS TO BE A COMMON DEFECT IN THIS MAKE/MODEL OF CAR. WE NOW DRIVE THE CAR ONLY DURING... Read more
Incident date: Feb 25, 2018
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD A HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BROWNING MAZDA (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1414) WHERE IT WAS DIAGNOSED THAT THE VACUUM SEALS FAILED ON THE BRAKE POWER BOOSTER, AND THE BRAKE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILU... Read more
Incident date: Mar 13, 2018
THE A/T SHIFTER SWITCH WHEN THE CAR IS PUT IN PARK THE CAR BATTERY STAYS ON THE RADIO STAYS ON WHEN THE ON/OFF PUSH BUTTON IS PUSHED DRAINING BATTERY AND KILLING IT. DEALERSHIP STATES IT HAPPENS COMMONLY BUT THIS PART KDYO-46-040
MAZDA
MAZDASPEED3
(2011) - ELECTRICAL SYSTEM
Mar 29, 2018
Incident date: Feb 6, 2018
THE PASSENGER HEADLIGHT HAS ACCUMULATED A LOT OF MOISTURE (1/2 CUP OR MORE) WHICH RESULTED IN THE HEADLIGHT MALFUNCTIONING WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, ESPECIALLY HAD THIS HAPPENED AT NIGHT. THE DEALERSHIP ACKNOWLEDGE ITS A COMMON PROBLEM, SAID IT WAS A SEAL PROBLEM THAT BURNED OUT THE BALLAST, BUT THAT IT WASN'T COVERED BY A WARRANTY OR RECALL. THIS IS A VERY COMMON PROBLEM (GOOGLE... Read more