Showing 29,895 complaints for MAZDA
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (HYMAN BROTHERS MAZDA, 12602 JEFFERSON AVENUE NEWPORT NEWS, VIRGINIA 23602) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REP
... AIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 7, 2018
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY AFTER THE REPAIR. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEE
... N REPAIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.Read more
Incident date: May 17, 2018
ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2018 WHILE I WAS ATTEMPTING TO PARK MY VEHICLE AND IT AUTOMATICALLY ACCELERATED WITHOUT ME PRESSING THE GAS PEDAL AND CAUSED ME TO CRASH INTO 2 POLES THAT WHERE PLACED IN FRONT OF A
... DOORWAY IN THE PARKING LOT. THE SECOND ISSUE I HAVE WITH THIS VEHICLE IS THE POWER BUTTON ON THE IGNITION WILL NOT TURN OFF WHEN I PRESS THE OFF BUTTON. IN ORDER FOR THE POWER TO TURN OFF, I HAVE TO CONTINUOUSLY PRESS THE BRAKE, MOVE THE PARKING GEAR BACK AND FORTH AND PRESS THE IGNITION BUTTON SEVERAL TIMES BEFORE THE POWER SHUTS OFF.Read more
1 injured
Incident date: May 17, 2018
ON THREE OCCASIONS, WHILE PARKING MY VEHICLE AND REVERSING OUT OF A PARKING SPOT, MY VEHICLE SLIPPED AND AUTOMATICALLY ACCELERATED FORWARD WITHOUT ME PRESSING THE GAS PEDAL. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2018 WHILE I WAS ATTEMPTING TO PARK MY VEHICLE AND IT AUTOMATICALLY ACCELERATED WITHOUT ME PRESSING THE GAS PEDAL AND CAUSED ME TO CRASH INTO 2 POLES THAT WHERE PLACED IN FRONT OF A
... DOORWAY IN THE PARKING LOT. THE SECOND ISSUE I HAVE WITH THIS VEHICLE IS THE POWER BUTTON ON THE IGNITION WILL NOT TURN OFF WHEN I PRESS THE OFF BUTTON. IN ORDER FOR THE POWER TO TURN OFF, I HAVE TO CONTINUOUSLY PRESS THE BRAKE, MOVE THE PARKING GEAR BACK AND FORTH AND PRESS THE IGNITION BUTTON SEVERAL TIMES BEFORE THE POWER SHUTS OFF.Read more
1 injured
Incident date: May 5, 2018
I HAVE AN AUTOMATIC 07 MAZDA 6 S GRAND TOURING THAT IS HAVING A PROBLEM WITH THE TRANSMISSION JERKING. THE CAR ONLY HAS 100K MILES ON IT. THE JERK NORMALLY HAPPENS BETWEEN GEARS 4-6.
Incident date: May 12, 2018
CABLE TO GAS PEDAL BROKEN -- CANNOT BE DRIVEN.
Incident date: May 12, 2018
CABLE TO GAS PEDAL BROKEN -- CANNOT BE DRIVEN.
Incident date: May 18, 2018
WHEN SHIFTING THE CAR TO PARK, THE ELECTRICITY WILL STAY ON TO THE VEHICLE. SOMETIMES AFTER FORCEFULLY PUTTING THE SHIFTER INTO PARK WILL THE CAR SHUT OFF COMPLETELY. I HAVE HAD TIMES WHERE IT TAKES 30+ TRIES TO SHUT THE CAR OFF COMPLETELY. THIS HAS RESULTED IN 2 DEAD BATTERIES WHEN OTHERS ARE DRIVING MY CAR, AND THE PROBLEM IS NOT KNOWN TO THEM.
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2005 MAZDA B304. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V806000 (AIR BAGS) AND 17V807000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA OF ESCONDIDO IN ESCONDIDO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAV
... AILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TTRead more
Incident date: May 7, 2018
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF TH
... E FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE OPERATING THE VEHICLE WITH THE HEADLIGHTS TURNED ON, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH FOR THE DRIVER TO SEE THE ROAD AHEAD. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Incident date: May 17, 2018
ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I
... WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. TODAY, IT HAPPENED AGAIN. I PUT MY CAR IN PARK, WENT TO SHUT OFF MY CAR AND IT WOULD NOT SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? NOTE: I AM CANADIAN BECAUSE IT WOULDN'T GIVE ME THE CHOICE OF A CANADIAN PROVINCE, I MADE UP THE POSTAL CODE TO COINCIDE WITH ALABAMA. PLEASE LET ME KNOW WHERE I WOULD FILE THIS IN CANADA. KM WERE CONVERTED TO MILESRead more
Incident date: May 17, 2018
ON MAY 6TH 2018, I FIRST EXPERIENCED AN ISSUE WITH MY VEHICLE NOT FULLY TURNING OFF THE CAR WHILE IN PARK. I HAVE A PUSH BUTTON START ON MY CAR AND AFTER I PUT IT IN PARK, I PRESSED THE PUSH BUTTON TO SHUT IT OFF AND IT WOULD NOT TURN OFF. I WANT TO EXIT THE VEHICLE AND IT WAS BEEPING AT ME AS IF I DID NOT TURN OFF MY CAR. AND THE LIGHT ON THE PUSH BUTTON WAS ORANGE. THE CAR WAS IN A STATE AS IF I
... WAS USING THE BATTERY BUT DID NOT HAVE MY ENGINE ON OR AC. I PUT MY FOOT ON THE BRAKE, PRESSED THE BUTTON TO TRY TO SHUT IT OFF, AND IT TURNED MY CAR BACK ON THEN I PRESSED THE FOOT ON THE BRAKE TO SHUT IT OFF AND IT WENT BACK TO USING THE BATTERY ONLY. I TRIED MANY DIFFERENT WAYS TO SHUT OFF MY VEHICLE AND I STILL COULD NOT. I ATTEMPTED THIS AT LEAST 5 TIMES BEFORE MY VEHICLE FINALLY SHUT OFF. TODAY, IT HAPPENED AGAIN. I PUT MY CAR IN PARK, WENT TO SHUT OFF MY CAR AND IT WOULD NOT SHUT OFF. I ATTEMPTED TO SHUT IT OFF SEVEN TIMES BEFORE I FINALLY PUT MY CAR IN REVERSE PUT IT IN PARK AND THEN MY CAR SHUT OFF. I CALLED MY MAZDA DEALERSHIP, AND ASK THEM WHAT I WOULD DO IN THE FUTURE TO FIX THIS ISSUE AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. I LOOKED UP ON THE INTERNET, AND THERE'S HUNDREDS OF PEOPLE THAT HAVE HAD THIS ISSUE AND ALL OF THEM SAY THAT MAZDA SAYS THEY'VE NEVER HEARD OF THE ISSUE. THEY URGED ME TO COME IN, HAVE MY CAR DIAGNOSED, AND THEN THEY COULD TRY TO SEE WHAT IS WRONG WITH IT. BECAUSE MY CAR IS NO LONGER UNDER WARRANTY, I WOULD BE PAYING FOR SOMETHING THAT MIGHT BE A RECALL ISSUE. HOW ARE THERE HUNDREDS OF PEOPLE WITH THE SAME ISSUES AS MYSELF AND NO ONE HAS EVER HEARD OF IT? NOTE: I AM CANADIAN BECAUSE IT WOULDN'T GIVE ME THE CHOICE OF A CANADIAN PROVINCE, I MADE UP THE POSTAL CODE TO COINCIDE WITH ALABAMA. PLEASE LET ME KNOW WHERE I WOULD FILE THIS IN CANADA. KM WERE CONVERTED TO MILESRead more
Incident date: May 15, 2018
AIR CONDITIONER DRIPS ON TO ENGINE CRADLE RESULTING IN ROT.
Incident date: May 15, 2018
AIR CONDITIONER DRIPS ON TO ENGINE CRADLE RESULTING IN ROT.
Incident date: May 16, 2018
WHEN DRIVING YOU LOOSE POWER AND POWER STEERING. ALSO I UNDER STAND THIS IS UNDER RECALL, BUT THEY CUT THE RECALL SHORT OF MY DATE OF MANUFACTURE OF 01/07
Incident date: Apr 25, 2018
PUSH BUTTON START MALFUNCTION, CAUSING INSTRUMENT PANEL TO LIGHT UP AND BEHAVE ERRATICALLY. CAR OBVIOUSLY NOT SAFE TO DRIVE AT THAT POINT. SHIFTING INTO REVERSE LOUDER THAN NORMAL AND VERY NOTICEABLE JERK. SAME RESULT WHEN SHIFTING BACK TO DRIVE. DID NOT ATTEMPT ANY MOVEMENT. SHUT OFF ENGINE. WAITED SEVERAL SECONDS, ATTEMPTED RESTART, BUT ENGINE WOULD NOT RESTART. INSTRUMENT PANEL WAS LIT U
... P WITH A RED KEY INDICATOR LIGHT. TOWED TO DEALER. COULD NOT DIAGNOSE FAILURE. RESET SYSTEM, RAN FULL DIAGNOSTIC, NO FAILURE CODES REPORTED. DROVE FINE FOR 2 DAYS, ON 3RD DAY, PROBLEM REPEATED ITSELF, CAR IS NOW BACK AT THE DEALER WAITING ON REPAIR/DIAGNOSIS. CAR WAS PARKED IN HOME GARAGE SOUTHERN AZ ON BOTH OCCASIONS.Read more
Incident date: Apr 25, 2018
PUSH BUTTON START MALFUNCTION, CAUSING INSTRUMENT PANEL TO LIGHT UP AND BEHAVE ERRATICALLY. CAR OBVIOUSLY NOT SAFE TO DRIVE AT THAT POINT. SHIFTING INTO REVERSE LOUDER THAN NORMAL AND VERY NOTICEABLE JERK. SAME RESULT WHEN SHIFTING BACK TO DRIVE. DID NOT ATTEMPT ANY MOVEMENT. SHUT OFF ENGINE. WAITED SEVERAL SECONDS, ATTEMPTED RESTART, BUT ENGINE WOULD NOT RESTART. INSTRUMENT PANEL WAS LIT U
... P WITH A RED KEY INDICATOR LIGHT. TOWED TO DEALER. COULD NOT DIAGNOSE FAILURE. RESET SYSTEM, RAN FULL DIAGNOSTIC, NO FAILURE CODES REPORTED. DROVE FINE FOR 2 DAYS, ON 3RD DAY, PROBLEM REPEATED ITSELF, CAR IS NOW BACK AT THE DEALER WAITING ON REPAIR/DIAGNOSIS. CAR WAS PARKED IN HOME GARAGE SOUTHERN AZ ON BOTH OCCASIONS.Read more
Incident date: Jan 2, 2018
SHIFTER POSITION SWITCH NEEDS TO BE REPLACED. AFTER THE CAR IS IN PARK AND THE IGNITION IS TURNED OFF, THE CAR'S ACCESSORIES STAY ON.
Incident date: May 2, 2015
THE TRANSFER CASE IS LEAKING AND GOING TO GO COMPLETELY OUT ON MY 2012 MAZDA CX-9, I NOTICED THE SAME GEAR SHIFTING PROBLEM IN MY 2004 MAZDA 6 WAGON. THE CAR FEELS LIKE DRIVING A STICK, IT JOLTS WHEN SHIFTING TO DRIVE AND WHILE MOVING IT FEELS LIKE IT IS SHIFTING EARLY. THIS IS A KNOWN PROBLEM WITH MAZDA BUT A RECALL IS YET TO SURFACE FOR THIS ISSUE.
Incident date: May 2, 2015
THE TRANSFER CASE IS LEAKING AND GOING TO GO COMPLETELY OUT ON MY 2012 MAZDA CX-9, I NOTICED THE SAME GEAR SHIFTING PROBLEM IN MY 2004 MAZDA 6 WAGON. THE CAR FEELS LIKE DRIVING A STICK, IT JOLTS WHEN SHIFTING TO DRIVE AND WHILE MOVING IT FEELS LIKE IT IS SHIFTING EARLY. THIS IS A KNOWN PROBLEM WITH MAZDA BUT A RECALL IS YET TO SURFACE FOR THIS ISSUE.
Incident date: May 2, 2015
THE TRANSFER CASE IS LEAKING AND GOING TO GO COMPLETELY OUT ON MY 2012 MAZDA CX-9, I NOTICED THE SAME GEAR SHIFTING PROBLEM IN MY 2004 MAZDA 6 WAGON. THE CAR FEELS LIKE DRIVING A STICK, IT JOLTS WHEN SHIFTING TO DRIVE AND WHILE MOVING IT FEELS LIKE IT IS SHIFTING EARLY. THIS IS A KNOWN PROBLEM WITH MAZDA BUT A RECALL IS YET TO SURFACE FOR THIS ISSUE.
Incident date: Mar 6, 2018
LETTER TO NHTSA REQUESTING ASSISTANCE FOR DAMAGE TO HIS MAZDA SUV CX5, WHICH HE BELIEVES FROM BRAKE FAILURE. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A BRAKE FAILURE WHICH RESULTED IN A CRASH. THE DEALER WAS NOTIFIED AND STATED THE FLOOR MAT WAS THE CAUSE OF THE FAILURE. *JS
Crash
Incident date: May 12, 2018
I WAS DRIVING ON A VERY QUIET BOULEVARD IN NIAGARA FALLS, NY. I WAS THERE ON A FAMILY TRIP WHEN ALL OF THE SUDDEN WE HEARD MULTIPLE VERY LOUD NOISES COMING FROM THE TOP OF OUR CAR, ESPECIALLY THE LAST ONE WHICH SOUNDED LIKE AN EXPLOSION. THE SUNROOF OR OUR 6-MONTH OLD 2018 MAZDA 3 HAD JUST EXPLODED! WE PARKED TO CHECK WHETHER AN OBJECT HAD FALLEN INTO THE CAR BUT COULD NOT FIND ANYTHING, THANKFULL
... Y THE INSIDE SUNROOF BLIND WAS SHUT BECAUSE MANY OF US COULD HAVE GOTTEN INJURED FROM GLASS PIECES FLYING EVERYWHERE INSIDE THE CAR OTHERWISE. NOW, TWO DAYS AFTER THE INCIDENT, OUR MAZDA DEALERSHIP IS CLAIMING THAT AN OBJECT MUST HAVE HIT THE CAR AND SAY THAT WE NEED TO SPEAK TO OUR INSURANCE. THEY DO NOT WANT TO DO ANYTHING ABOUT IT WHEN IT IS VERY CLEAR THAT IT IS A MANUFACTURING PROBLEM THAT COULD GET OTHER PEOPLE INJURED IN THE FUTURE. ONE OF THE REASONS I AM ABSOLUTELY POSITIVE THAT THIS IS A MANUFACTURING ISSUE IS BECAUSE WE HEARD ANOTHER VERY LOUD NOISE AND THE HOLE GOT SUBSTANTIALLY BIGGER WHILE PASSING BY THE SAME BOULEVARD LATER THAT NIGHT, MY WIFE LOST CONTROL OF THE CAR FOR A MOMENT AS IT HAPPENED. THIS IS A VERY SERIOUS AND SCARY SITUATION, WE HAVE SPOKEN WITH MAZDA CUSTOMER EXPERIENCE AS WELL AS WITH THE DEALERSHIP AND NOBODY WANTS TO TAKE RESPONSIBILITY EVEN WHEN THERE IS A CONSUMER REPORTS ARTICLE ON THIS AND 9 DIFFERENT REPORTS ON THIS ISSUE FOR MAZDA3 VEHICLES.Read more
Incident date: May 12, 2018
I WAS DRIVING ON A VERY QUIET BOULEVARD IN NIAGARA FALLS, NY. I WAS THERE ON A FAMILY TRIP WHEN ALL OF THE SUDDEN WE HEARD MULTIPLE VERY LOUD NOISES COMING FROM THE TOP OF OUR CAR, ESPECIALLY THE LAST ONE WHICH SOUNDED LIKE AN EXPLOSION. THE SUNROOF OR OUR 6-MONTH OLD 2018 MAZDA 3 HAD JUST EXPLODED! WE PARKED TO CHECK WHETHER AN OBJECT HAD FALLEN INTO THE CAR BUT COULD NOT FIND ANYTHING, THANKFULL
... Y THE INSIDE SUNROOF BLIND WAS SHUT BECAUSE MANY OF US COULD HAVE GOTTEN INJURED FROM GLASS PIECES FLYING EVERYWHERE INSIDE THE CAR OTHERWISE. NOW, TWO DAYS AFTER THE INCIDENT, OUR MAZDA DEALERSHIP IS CLAIMING THAT AN OBJECT MUST HAVE HIT THE CAR AND SAY THAT WE NEED TO SPEAK TO OUR INSURANCE. THEY DO NOT WANT TO DO ANYTHING ABOUT IT WHEN IT IS VERY CLEAR THAT IT IS A MANUFACTURING PROBLEM THAT COULD GET OTHER PEOPLE INJURED IN THE FUTURE. ONE OF THE REASONS I AM ABSOLUTELY POSITIVE THAT THIS IS A MANUFACTURING ISSUE IS BECAUSE WE HEARD ANOTHER VERY LOUD NOISE AND THE HOLE GOT SUBSTANTIALLY BIGGER WHILE PASSING BY THE SAME BOULEVARD LATER THAT NIGHT, MY WIFE LOST CONTROL OF THE CAR FOR A MOMENT AS IT HAPPENED. THIS IS A VERY SERIOUS AND SCARY SITUATION, WE HAVE SPOKEN WITH MAZDA CUSTOMER EXPERIENCE AS WELL AS WITH THE DEALERSHIP AND NOBODY WANTS TO TAKE RESPONSIBILITY EVEN WHEN THERE IS A CONSUMER REPORTS ARTICLE ON THIS AND 9 DIFFERENT REPORTS ON THIS ISSUE FOR MAZDA3 VEHICLES.Read more
Incident date: Mar 30, 2018
THIS MAZDA CX-9 IS A 2010 WITH ABOUT 62000 MILES ON IT. I WAS DRIVING ON A HIGHWAY WITH 70 MPH. SUDDENLY, I HEARD NOISE AND CRACK. SHORTLY, AFTER, THE CAR LOST POWER AND IT WON'T GO FORWARD. TOOK IT TO THE MECHANIC AND THEY FOUND THE POWER TRANSFER UNIT BROKEN. REPLACEMENT WAS $3000. WENT BACK TO MY PAPERWORK. FOUND THAT PTU IS UNDER EXTENDED WARRANTY PROGRAM INCLUDING ONLY 84 MONTHS OR 90000 MILE
... S. I SENT REIMBURSEMENT TO THE MAZDA AND THEY REFUSED CLAIMING THAT THE CAR WARRANTY IS MORE THAN 84 MONTHS (WHICH IS NOT TRUE). IT IS REALLY DISAPPOINTING THAT I HAVE TO HIRE A LAWYER TO GET THIS FLAW IN MAZDA'S DESIGN REIMBURSED. THE WARRANTY DOES NOT START ON JAN 1ST OF THE MANUFACTURING YEAR. I HAD TO PULL THE CARFAX TO PROVE THAT THEY CAR WAS PURCHASED AFTER APRIL OF 2010 TO PROVE THE 84 MONTHS WINDOW IS VALID. THEY HAVE THIS INFORMATION BUT THEY DECIDED TO PLAY IGNORANT. IN ANY CASE, THIS A MAJOR FLOW IN THE CX-9 DESIGN FOR THE PTU. THEY HAVE TO TAKE RESPONSIBILITY FOR SUCH FLOW AND THEY NEED TO BE ACCOUNTABLE FOR SUCH SLOPPINESS IN THEIR PRODUCT THAT ENDANGERS LIVES ON THE STREET. ALL THESE CARS SHOULD BE TAKEN OFF THE STREETS.Read more
Incident date: May 1, 2018
HEADRESTS TIP TOO FAR FORWARD. THEY CAUSE GREAT PAIN TO THE NECK, SHOULDERS AND BACK. PEOPLE HAVE RESULTED IN REMOVING THE HEADRESTS ALTOGETHER. IF THE VEHICLE CAUSES A PERSON PAIN, THEN THE VEHICLE IS NOT SAFE.
Incident date: May 13, 2018
CAR SURGES UNEXPECTEDLY EVEN WHEN GAS PEDAL NOT ENGAGED - CAN CAUSE A RUSHED FORWARD OR REVERSE MOTION, PUTTING PEDESTRIANS OR OTHER CARS AT RISK. THIS HAPPENS DAILY. PROBLEM WAS IDENTIFIED BY DEALERSHIP SEVERAL MONTHS AGO. THERE IS A RELATED OIL LEAK.
Incident date: May 13, 2018
CAR SURGES UNEXPECTEDLY EVEN WHEN GAS PEDAL NOT ENGAGED - CAN CAUSE A RUSHED FORWARD OR REVERSE MOTION, PUTTING PEDESTRIANS OR OTHER CARS AT RISK. THIS HAPPENS DAILY. PROBLEM WAS IDENTIFIED BY DEALERSHIP SEVERAL MONTHS AGO. THERE IS A RELATED OIL LEAK.
Incident date: May 13, 2018
AIRBAG LIGHT HAS COME ONE AND STAYS ON. THERE ARE NUMEROUS COMPLAINTS AND DISCUSSION OF THIS ISSUE.
Incident date: Dec 30, 2014
CAR WAS HARD TO START IN 2014..REPLACED THE SPARK PLUG .CLEAN THE MAF SENSOR AND AIR INTAKE .USED 89 GRADE GAS .NOTHING WAS CHANGE .CAR WAS NOISE FROM THE BACK IN 2016.DIDNT FIND OUT THE PROBLEM .THEN 2WEEKS AGO SOMETIMES CAR STARTED AND FAILED RIGHT AWAY .DO MATTER THE ENGINE WAS COLD OR WARM .TOOK IT TO DEALERSHIP .REPLACED FUEL PUMP .COSTED $988.CAR JUST GO BACK THE NORMAL FINALLY .SO THE FUEL
... PUMP HAD PROBLEM IN 2014.BUT JUST DIDNT DIE.FUEL PUMP SHOULD LAST LIFETIME WITH THE CAR .WE HAD SOME OLDER CAR LIKE 11YEARS .THERE IS NO PROBLEM WITH FUEL PUMP .THEY SHOULD RECALL IT .I SEEN A LOT PEOPLE HAVE SAME PROBLEM ONLINE .AND THEY DIDNT FIND OUT THE PROBLEMRead more
Incident date: May 7, 2018
APPLY WITH THE BRAKE PEDDLE IS PRESSED. CAN WILL CONTINUE ROLL, AND IN SOME CASES, BECOME VERY HARD TO STOP. SO FAR, NOT HIT ANYTHING, BUT HAVE HAD ISSUES ON NOT BEING ABLE TO STOP AT STOP LINES EVEN AT SLOW SPEEDS.
Incident date: Apr 20, 2018
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V806000 (AIR BAGS) AND 17V807000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTICES MORE THAN ONCE, INDICATING THAT PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED.
... THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Apr 19, 2018
PASSANGER SIDE DAY TIME RUNNING HEADLIGHTS BEGAN FLICKERING FOR ABOUT A MONTH AND THEN SIMPLY WENT OUT. THIS CAR IS BRAND NEW WITHIN THE PAST YEAR AND A HALF AND IS ABSOLUTELY RIDICULOUS. THE DEALERSHIP HAD TO REPLACE THE FULL HEADLAMP UNIT AS IT IS LED AND MAZDA KNOWINGLY INSTALLED THESE FAULTY HEADLAMPS. I HAVE SEEN HUNDREDS OF OTHER DOCUMENTED CASES OF THIS ISSUE ON THE INTERNET.
Incident date: Apr 19, 2018
PASSANGER SIDE DAY TIME RUNNING HEADLIGHTS BEGAN FLICKERING FOR ABOUT A MONTH AND THEN SIMPLY WENT OUT. THIS CAR IS BRAND NEW WITHIN THE PAST YEAR AND A HALF AND IS ABSOLUTELY RIDICULOUS. THE DEALERSHIP HAD TO REPLACE THE FULL HEADLAMP UNIT AS IT IS LED AND MAZDA KNOWINGLY INSTALLED THESE FAULTY HEADLAMPS. I HAVE SEEN HUNDREDS OF OTHER DOCUMENTED CASES OF THIS ISSUE ON THE INTERNET.
Incident date: May 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V806000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JIM CLICK MAZDA AUTO MALL TUCSON, 700 W AUTO MALL DR, TUCSON, AZ 85705, (877) 888-2760
... ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TTRead more
Incident date: May 8, 2018
"TAKATA RECALL" STILL WAITING FOR PERMANENT REPLACEMENT, SHOULD I CONTINUE TO DRIVE THE VEHICLE ? IS MAZDA CORP. REQUIRED TO GIVE ME ALTERNATE TRANSPORTATION WHILE I WAIT FOR NEW AIR BAGS ?
Incident date: May 8, 2018
TAKATA RECALL AFTER RESPONDING TO NUMEROUS NOTICES REGARDING THIS RECALL AND THE DEADLY DANGER OF THE AIRBAGS, MAZDA STILL INSISTS THAT I DRIVE THE VEHICLE AN HOUR AWAY AND IN HEAVY CITY TRAFFIC TO HAVE THE SERVICE DONE TO CORRECT THE AIRBAG ISSUE. IN ADDITION, FOR YEARS THE ENGINE HAD COMPRESSION ISSUES AND I FOUND OUT THAT AFTER REPLACING THE ENGINE 4 TIMES UNDER WARRANTY, MAZDA WAS REPLACING T
... HE ENGINE WITH THE SAME ENGINE THAT HAS COMPRESSION ISSUES AFTER A TIME. I WAS TOLD THAT I COULD BUY A $7,000 GEN II ENGINE THAT DID NOT HAVE COMPRESSION PROBLEMS, OR TAKE THE REPLACEMENT WITH THE POTENTIAL FOR COMPRESSION ISSUES AS A WARRANTY REPAIR. THEY WERE ABLE TO DEPLETE THEIR STOCK OF BAD ENGINES BY USING THEM AS REPLACEMENTS, AND AS SOON AS MY WARRANTY EXPIRED I STILL HAVE A FAULTY ENGINE WHICH ALSO KEEPS ME FROM SAFELY DRIVING DRIVING FOR SERVICE WORK. THE ENGINE WILL LOOSE COMPRESSION AND POWER IN TRAFFIC AND CAUSE A SAFETY ISSUE. I KEEP MY VEHICLES WELL PAST THE 100K MARK BECAUSE I TAKE CARE OF THEM AND KEEP THEM ON THE ROAD. HOWEVER, THAT HAS NOT BEEN THE CASE WITH THIS CAR, DUE TO A COMBINATION OF MAZDA'S BAD FAITH METHOD OF REPLACING FAULTY ENGINES, AND THE POTENTIALLY FATAL AIRBAG ISSUE. APPARENTLY THE CAR ALSO HAS ISSUES WITH THE EXHAUST OVERHEATING AND CAUSING A FIRE HAZARD, WHICH I HAVE NEVER BEEN NOTIFIED OF. ALTHOUGH A BEAUTIFUL CAR THAT I WOULD LOVE TO BE ABLE TO DRIVE, THIS VEHICLE IS UNSAFE IN MORE THAN ONE WAY AND HAS A CURRENT VALUE OF $0. IM EVEN AFRAID TO OPEN THE DOOR OF THE VEHICLE BECAUSE ACCORDING TO THE NOTICES I HAVE RECEIVED, THERE IS NO WAY TO KNOW WHEN OR WHAT MIGHT CAUSE THE AIRBAG TO DEPLOY. I REALLY CANNOT PUT A SPECIFIC DATE ON WHEN THE ISSUES OCCURRED, OTHER THAN THE SERVICE RECORDS FOR ENGINE REPLACEMENTS UP UNTIL THE 100K MARK. AT 102K MAZDA REFUSED TO REPLACE ANOTHER ENGINE THAT HAD GONE OUT.Read more
Incident date: May 8, 2018
TAKATA RECALL AFTER RESPONDING TO NUMEROUS NOTICES REGARDING THIS RECALL AND THE DEADLY DANGER OF THE AIRBAGS, MAZDA STILL INSISTS THAT I DRIVE THE VEHICLE AN HOUR AWAY AND IN HEAVY CITY TRAFFIC TO HAVE THE SERVICE DONE TO CORRECT THE AIRBAG ISSUE. IN ADDITION, FOR YEARS THE ENGINE HAD COMPRESSION ISSUES AND I FOUND OUT THAT AFTER REPLACING THE ENGINE 4 TIMES UNDER WARRANTY, MAZDA WAS REPLACING T
... HE ENGINE WITH THE SAME ENGINE THAT HAS COMPRESSION ISSUES AFTER A TIME. I WAS TOLD THAT I COULD BUY A $7,000 GEN II ENGINE THAT DID NOT HAVE COMPRESSION PROBLEMS, OR TAKE THE REPLACEMENT WITH THE POTENTIAL FOR COMPRESSION ISSUES AS A WARRANTY REPAIR. THEY WERE ABLE TO DEPLETE THEIR STOCK OF BAD ENGINES BY USING THEM AS REPLACEMENTS, AND AS SOON AS MY WARRANTY EXPIRED I STILL HAVE A FAULTY ENGINE WHICH ALSO KEEPS ME FROM SAFELY DRIVING DRIVING FOR SERVICE WORK. THE ENGINE WILL LOOSE COMPRESSION AND POWER IN TRAFFIC AND CAUSE A SAFETY ISSUE. I KEEP MY VEHICLES WELL PAST THE 100K MARK BECAUSE I TAKE CARE OF THEM AND KEEP THEM ON THE ROAD. HOWEVER, THAT HAS NOT BEEN THE CASE WITH THIS CAR, DUE TO A COMBINATION OF MAZDA'S BAD FAITH METHOD OF REPLACING FAULTY ENGINES, AND THE POTENTIALLY FATAL AIRBAG ISSUE. APPARENTLY THE CAR ALSO HAS ISSUES WITH THE EXHAUST OVERHEATING AND CAUSING A FIRE HAZARD, WHICH I HAVE NEVER BEEN NOTIFIED OF. ALTHOUGH A BEAUTIFUL CAR THAT I WOULD LOVE TO BE ABLE TO DRIVE, THIS VEHICLE IS UNSAFE IN MORE THAN ONE WAY AND HAS A CURRENT VALUE OF $0. IM EVEN AFRAID TO OPEN THE DOOR OF THE VEHICLE BECAUSE ACCORDING TO THE NOTICES I HAVE RECEIVED, THERE IS NO WAY TO KNOW WHEN OR WHAT MIGHT CAUSE THE AIRBAG TO DEPLOY. I REALLY CANNOT PUT A SPECIFIC DATE ON WHEN THE ISSUES OCCURRED, OTHER THAN THE SERVICE RECORDS FOR ENGINE REPLACEMENTS UP UNTIL THE 100K MARK. AT 102K MAZDA REFUSED TO REPLACE ANOTHER ENGINE THAT HAD GONE OUT.Read more
Incident date: May 8, 2018
TAKATA RECALL AFTER RESPONDING TO NUMEROUS NOTICES REGARDING THIS RECALL AND THE DEADLY DANGER OF THE AIRBAGS, MAZDA STILL INSISTS THAT I DRIVE THE VEHICLE AN HOUR AWAY AND IN HEAVY CITY TRAFFIC TO HAVE THE SERVICE DONE TO CORRECT THE AIRBAG ISSUE. IN ADDITION, FOR YEARS THE ENGINE HAD COMPRESSION ISSUES AND I FOUND OUT THAT AFTER REPLACING THE ENGINE 4 TIMES UNDER WARRANTY, MAZDA WAS REPLACING T
... HE ENGINE WITH THE SAME ENGINE THAT HAS COMPRESSION ISSUES AFTER A TIME. I WAS TOLD THAT I COULD BUY A $7,000 GEN II ENGINE THAT DID NOT HAVE COMPRESSION PROBLEMS, OR TAKE THE REPLACEMENT WITH THE POTENTIAL FOR COMPRESSION ISSUES AS A WARRANTY REPAIR. THEY WERE ABLE TO DEPLETE THEIR STOCK OF BAD ENGINES BY USING THEM AS REPLACEMENTS, AND AS SOON AS MY WARRANTY EXPIRED I STILL HAVE A FAULTY ENGINE WHICH ALSO KEEPS ME FROM SAFELY DRIVING DRIVING FOR SERVICE WORK. THE ENGINE WILL LOOSE COMPRESSION AND POWER IN TRAFFIC AND CAUSE A SAFETY ISSUE. I KEEP MY VEHICLES WELL PAST THE 100K MARK BECAUSE I TAKE CARE OF THEM AND KEEP THEM ON THE ROAD. HOWEVER, THAT HAS NOT BEEN THE CASE WITH THIS CAR, DUE TO A COMBINATION OF MAZDA'S BAD FAITH METHOD OF REPLACING FAULTY ENGINES, AND THE POTENTIALLY FATAL AIRBAG ISSUE. APPARENTLY THE CAR ALSO HAS ISSUES WITH THE EXHAUST OVERHEATING AND CAUSING A FIRE HAZARD, WHICH I HAVE NEVER BEEN NOTIFIED OF. ALTHOUGH A BEAUTIFUL CAR THAT I WOULD LOVE TO BE ABLE TO DRIVE, THIS VEHICLE IS UNSAFE IN MORE THAN ONE WAY AND HAS A CURRENT VALUE OF $0. IM EVEN AFRAID TO OPEN THE DOOR OF THE VEHICLE BECAUSE ACCORDING TO THE NOTICES I HAVE RECEIVED, THERE IS NO WAY TO KNOW WHEN OR WHAT MIGHT CAUSE THE AIRBAG TO DEPLOY. I REALLY CANNOT PUT A SPECIFIC DATE ON WHEN THE ISSUES OCCURRED, OTHER THAN THE SERVICE RECORDS FOR ENGINE REPLACEMENTS UP UNTIL THE 100K MARK. AT 102K MAZDA REFUSED TO REPLACE ANOTHER ENGINE THAT HAD GONE OUT.Read more
Incident date: May 7, 2018
2010 MAZDA TRIBUTE WITH 57K ON IT JUST DIED WHILE DOING 80 DOWN THE FREEWAY, HAD TO GET IT TOWED. IT SIMPLY SHUTOFF. I THINK ITS THE FUEL PUMP BUT I AM NOT REALLY SURE. PLUGGED IT INTO A SCANNER AND NO CODES. IT STARTED UP AFTER THE TOW. THE GOOGLES SAYS THIS IS COMMON IN THE TRIBUTE/ FORD ESCAPES. NOT SAFE AT ALL.
Incident date: May 2, 2018
WHEN I PRESS THE BUTTON TO TURN OFF THE CAR, THE ACCESSORIES DO NOT TURN OFF. THE RADIO CONTINUES TO PLAY, ETC. I HAVE TO RESTART THE CAR AND TURN IT OFF AGAIN. I REPEAT UNTIL THE CAR FINALLY TURNS OFF. I LEAVE THE RADIO ON IN CASE I FORGET AND MY BATTERY RUNS DOWN. FROM RESEARCHING I HAVE FOUND IT IS A BAD SHIFTER POSITION SWITCH AND EVERYONE IS HAVING THE SAME PROBLEM. SCAREY MY CAR WAS PA
... RKED AT THE TIME.Read more
Incident date: May 2, 2018
WHEN I PRESS THE BUTTON TO TURN OFF THE CAR, THE ACCESSORIES DO NOT TURN OFF. THE RADIO CONTINUES TO PLAY, ETC. I HAVE TO RESTART THE CAR AND TURN IT OFF AGAIN. I REPEAT UNTIL THE CAR FINALLY TURNS OFF. I LEAVE THE RADIO ON IN CASE I FORGET AND MY BATTERY RUNS DOWN. FROM RESEARCHING I HAVE FOUND IT IS A BAD SHIFTER POSITION SWITCH AND EVERYONE IS HAVING THE SAME PROBLEM. SCAREY MY CAR WAS PA
... RKED AT THE TIME.Read more
Incident date: Jan 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B2300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V806000 (AIR BAGS) AND 17V807000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (SKYLAND AUTO GROUP, 255 SMOKEY PARK HIGHWAY, ASHEVILL
... E, NC 28806) WHERE AN APPOINTMENT WAS SCHEDULED, WHICH WAS CANCELLED ON THE DAY OF THE APPOINTMENT DUE TO ONE OF THE RECALL PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Apr 30, 2018
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT RECOIL ONCE ADJUSTED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Incident date: Apr 30, 2018
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT RECOIL ONCE ADJUSTED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
Incident date: May 1, 2018
CAR WILL NOT POWER OFF EVEN AFTER MULTIPLE ATTEMPTS RADIO WILL STAY ON MAY TAKE UP TO 20 TIMES RESTARTING AND TURN OFF CAR FOR IT TO COMPLETELY SHUT DOWN
Incident date: May 7, 2018
IGNITION DOES NOT ALWAYS TURN OFF WHEN PUSHING THE IGNITION BUTTON.
Incident date: May 7, 2018
WE RECEIVED A RECALL NOTICE NOW NO RECORD WITH YOU OR MAZDA THREE ATTEMPTS TO ARRANGE A REPAIR NOW TELLING US THEY HAVE NO NOTICE