Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: May 31, 2018
WHILE DRIVING ON THE HIGHWAY, AT APPROXIMATELY 65 MPH, MY SUNROOF COMPLETELY SHATTERED WITHOUT BEING HIT OR TOUCHED BY ANYTHING. IT WAS COMPLETELY SPONTANEOUS WITH NO APPARENT CAUSE, WHICH MAKES ME FEEL LIKE THE GLASS WAS FAULTY. THE SHADE TO THE SUNROOF WAS OPEN, SO GLASS FELL ALL OVER THE INSIDE OF THE CAR, ON THE FRONT SEATS, CANTER CONSOLE, AND THE SECOND ROW - AS WELL AS ALL OVER ME WHILE DRI... Read more
1 injured
Incident date: May 4, 2018
WHEN PLACED IN PARK AND TURNED OFF, IT'S NOT ALL THE WAY OFF. RADIO AND ACCESSORIES ARE STILL ON. ONLY WAY I'VE FOUND TO FIX IS TO RE START IT, TAKE IT OUT OF PARK, THEN PUT IT BACK IN PARK AND TURN IT OFF AGAIN. FOUNDS LOTS OF OTHER POSTS ABOUT THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849. BEEN HAPPENING SEVERAL TIMES A WEEK FOR ABOUT 2 MONTHS. CALLED MAZDA AND THEY SAY THEY... Read more
Incident date: May 21, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS SCHEDULED FOR MAIN... Read more
Incident date: May 21, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE ENGINE FAILED TO TURN OFF WHEN THE KEYLESS IGNITION BUTTON WAS DEPRESSED. THE CONTACT STATED THAT THE BUTTON HAD TO BE DEPRESSED SEVERAL TIMES UNTIL THE ENGINE TURNED OFF. THE INSTRUMENT PANEL GAUGES WOULD STILL FUNCTION AND THE GREEN IGNITION LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED AND WAS SCHEDULED FOR MAIN... Read more
Incident date: May 12, 2018
CAR IS A 2016.5 MAZDA CX-5 WITH APPROX 12,000 MILES. CAR BEGAN MAKING A GRINDING SOUND WHILE DRIVING; MADE AN APPOINTMENT WITH MAZDA TO LOOK INTO THE PROBLEM. DROPPED OFF THE VEHICLE MAY 11, 2018, PICKED UP THE VEHICLE MAY 12, 2018. SERVICE TECHNICIAN STATED IT WAS THE VEHICLES BRAKES, WHICH ARE NOT COVERED UNDER WARRANTY, AND WOULD NEED TO BE PAID OUT OF POCKET. I WAS SURPRISED TO HEAR I NEED... Read more
Incident date: May 29, 2018
TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. WHILE DRIVING 55 MPH UP A MOUNTAIN, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO SERRA MAZDA (1503 GADSDEN HWY, BIRMINGHAM, AL 35235, (205) 304-4075) WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS FAILING. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE THE WARNING INDICATOR DID NOT ILLUMINATE. THE MANUFACTU... Read more
Incident date: May 1, 2018
THE CAR WILL NOT COMPLETELY SHUT OFF WHEN IT IS SET TO PARK AND THE PUSH BUTTON IS PUSHED FOR SHUT OFF.THE ELECTRICAL COMPONENTS STAY ON AND I HAVE TO MOVE THE SHIFTER TO DRIVE THEN PARK AGAIN ABOUT 5 TIMES BEFORE IT ACTUALLY SHUTS DOWN.
Incident date: Apr 21, 2017
WHEN TURNING MY STEERING WHEEL ALL THE WAY TO THE RIGHT THERE IS A CLUNKING NOISE AND I CAN FEEL IT IN THE STEERING WHEEL WHEN STRAIGHTENING OUT THE WHEEL. THE NOISE COULD ALSO BE DESCRIBED AS A KNOCKING THAT CAN BE FELT IN THE STEERING WHEEL, WHILE NOT IN MOTION, OR VERY SLOW MOTION, AFTER THE CAR HAS BEEN STATIONARY FOR A PERIOD OF TIME. THIS ISSUE TYPICALLY HAPPENS WHEN THE CAR SITS FOR LONGER... Read more
Incident date: May 25, 2018
I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.
Fire
Incident date: May 25, 2018
I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.
Fire
Incident date: May 25, 2018
I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.
Fire
Incident date: May 29, 2018
FAILED TO BE NOTIFY IN A TIMELY MANNER.
Incident date: May 20, 2018
MY BRAKE PEDAL BECAME VERY HARD TO PRESS DOWN TO STOP MY VEHICLE. A HISSING SOUND WAS COMING FROM THE PEDAL. EVEN AT LOW SPEEDS 20-30 MILES PER HOUR I WAS NOT SURE IF MY CAR WOULD STOP. I WAS PRESSING DOWN ON BRAKE PEDAL HAS HARD AS I COULD. TOOK IT IN FOR REPAIR 5/22 I WAS TOLD IT WAS THE BRAKE BOOSTER ASSEMBLY THIS WAS KNOWN TO BE FAULTY IN THIS MODEL MAZDA BUT TO RECALL WAS INCORPORATED. R... Read more
Incident date: May 1, 2018
AFTER PARKED, WHEN TURNING THE CAR OFF WITH THE PUSH BUTTON, THE ENGINE WILL SHUT OFF, BUT THE ELECTRICAL SYSTEM WILL REMAIN ON (INCLUDING THE RADIO AND THE DASHBOARD). IF I TRY TO OPEN THE DOOR, THE CAR WILL BEEP AT ME, AND IF I LEAVE IT LIKE THIS, THE CAR WILL DRAIN THE BATTERY. I HAVE TO TURN THE CAR BACK ON, SHIFT GEARS, PUT IT BACK IN PARK AND TRY TURNING IT OFF AGAIN TO GET IT TO FULLY TUR... Read more
Incident date: May 26, 2018
THE VEHICLE DOES NOT TOTALLY SHUT DOWN WHEN THE VEHICLE IS PLACED IN PARK AND THE STARTER BUTTON IS PRESSED. THE ENGINE WILL SHUT OFF BUT DEFAULTS TO ACCESSORY MODE LEAVING THE RADIO ON. PRIOR TO THIS OCCURRENCE, THE VEHICLE HAD SAT OUTSIDE IN EXTREMELY HOT WEATHER WITH THE OUTSIDE TEMPERATURE BEING 99 DEGREES FOR APPROXIMATELY 6 HOURS. SEVERAL ATTEMPTS TO TURN ON THEN TURN OFF VEHICLE DID NOT ... Read more
Incident date: Jul 15, 2017
WHEN STARTING THE CAR SMART CITY BRAKE AMBER WARNING LIGHT AND SMART CITY AMBER FAULT LIGHT WILL SOMETIMES APPEAR ON THE DASH AFTER CAR SITS IN HOT SUN AND REMAIN ON AFTER CAR IS STARTED AND IS BEING DRIVEN. THE WARNING LIGHTS MAY OR MAY NOT DISAPPEAR WHILE THE CAR IS BEING DRIVEN. THE FIRST TIME THIS OCCURRED WAS SOON AFTER PURCHASING THE CAR MAY 25, 2017. THE DEALER SERVICE DEPARTMENT WAS NOTIFI... Read more
Incident date: May 14, 2018
2009 MAZDA MAZDA6. 121000 MILES. 9.5 YEARS OLD. DRIVER SIDE OF FRONT SUBFRAME RUSTED THROUGH AND CRACKED. FIRST NOTICED THAT THE STEERING WHEEL WAS TURNED 1/4 LEFT OF WHERE IT SHOULD BE WHEN THE VEHICLE WAS MOVING STRAIGHT. HAD MECHANIC ASSESS. PAID $90 FOR ALIGNMENT. DROVE VEHICLE AGAIN. BACKED OUT OF DRIVEWAY AND HEARD POP. STEERING FELT MUCH LOOSER. DIFFICULT TO CONTROL VEHICLE. WHEN DEPRESSIN... Read more
Incident date: May 27, 2018
OUR SUNROOF EXPLODED WHILE WE WERE DRIVING 55MPH ON A WINDY ROAD. SOUNDED LIKE A RIFLE SHOT. NO CLIFFS ABOVE US. NO DRAMATIC TEMP OR PRESSURE CHANGED. SEEMED LIKE A SPONTANEOUS EVENT.
2 injured
Incident date: May 28, 2018
I WAS COMING HOME FROM WORK DOING THE SPEED LIMIT AND MY CAR WOULD NOT STOP I PRESS THE BRAKE ALL THE WAY TO THE FLOOR AND IT STILL DID NOT STOP I PULLED UP MY EMERGENCY BRAKE AND THAT DID NOT WORK SO FINALLY I GOT THE CAR TO STOP BECAUSE I KEPT PUMPING THE BRAKES AND THE CAR STARTED SLOWING DOWN AND I THREW IT IN PARK I WAS SO SCARED I SEARCHED AROUND FOR RECALLS ON THE BRAKE AND THE EMERGENCY B... Read more
Incident date: Aug 25, 2008
TAKATA INFLATORS AIR CONDITION NEVER WORKED WELL. REPLACED ALL PARTS OF AIR, EACH YEAR AIR STOPS BLOWING COOL OR COLD AIR. SPENT THOUSANDS OF DOLLARS.
Incident date: May 20, 2018
THE COOLANT OVERFLOW HOSE IS ABOVE POWER STEERING HARNESS. THE FLUID LEAKS ON THE ELECTRICAL POWER STEERING HARNESS CAUSING A LOSS OF CONTINUITY AND GROUND,CAUSING A LOSS OF POWER STEERING AT START UP AND WHILE DRIVING AND TURNING ON CITY STREETS AND HIGHWAYS. ITS JUST A MATTER OF TIME BEFORE THIS FAULTY ELECTRICAL POWER STEERING UNIT AND POWER STEERING MODULE WILL RESULT IN INJURY AND OR DEATH.
Incident date: Mar 21, 2018
I WAS WONDERING WHY 3 OF MY WINDOW MOTORS WENT OUT THE SAME DAY.
Incident date: Mar 21, 2018
I WAS WONDERING WHY 3 OF MY WINDOW MOTORS WENT OUT THE SAME DAY.
Incident date: May 11, 2018
IN THE PAST 6 MONTHS, MY CAR BATTERY HAS DIED 3 ON SEPARATE OCCASIONS. WHETHER IT'S A COLD START OR I'VE DRIVEN SOMEWHERE AND TURNED THE CAR OFF. NO RESTART, BATTERY DEAD. EACH TIME I'VE HAD TO CALL A SERVICE FOR A JUMP AND HAVE TAKEN IT TO A LOCAL AUTO PARTS STORE WHERE TESTS HAVE BEEN PERFORMED ON THE BATTERY, ALTERNATOR AND STARTER ... NOTHING FOUND WRONG EACH TIME. THE LAST TIME THE CAR WO... Read more
Incident date: May 18, 2018
WHILE ON A RECENT HIGHWAY ROAD TRIP, MY 2016 MAZDA CX-5'S DRIVER SIDE DAYTIME RUNNING LED LIGHTS, WHICH COME EQUIPPED WITH THE TECHNOLOGY PACKAGE, STOPPED ILLUMINATING PROPERLY. THE DAYTIME RUNNING LAMP LED LIGHTS IN QUESTION WILL FLICKER OR NOT ILLUMINATE AT ALL. I FOUND THIS TO BE A SAFETY ISSUE AS DAYTIME RUNNING LIGHTS ARE EQUIPPED ON VEHICLES TO ENHANCE VISIBILITY AND SAFETY. A FLICKERING ... Read more
MAZDA
B-SERIES TRUCK
(2001) - SERVICE BRAKES
May 26, 2018
Incident date: May 26, 2018
THE FRAME, SUSPENSION, AND BRAKE LINES RUSTED THROUGH PREMATURELY. THE BRAKE LINES WERE REPLACED ALL AROUND BEFORE 75,000 MILES. BEFORE 80,000 MILES THE TRUCK HAS BEEN DECLARED NON-REPAIRABLE AS THE FRAME AND SUSPENSION HAVE RUSTED THROUGH AT INSPECTION. TRUCK WAS LIGHTLY USED SINCE 2001 AND HAD NOT HIT 80,000. MILES BUT BECAME UNSAFE TO OPERATE DUE TO RUST.
MAZDA
B-SERIES TRUCK
(2001) - SUSPENSION
May 26, 2018
Incident date: May 26, 2018
THE FRAME, SUSPENSION, AND BRAKE LINES RUSTED THROUGH PREMATURELY. THE BRAKE LINES WERE REPLACED ALL AROUND BEFORE 75,000 MILES. BEFORE 80,000 MILES THE TRUCK HAS BEEN DECLARED NON-REPAIRABLE AS THE FRAME AND SUSPENSION HAVE RUSTED THROUGH AT INSPECTION. TRUCK WAS LIGHTLY USED SINCE 2001 AND HAD NOT HIT 80,000. MILES BUT BECAME UNSAFE TO OPERATE DUE TO RUST.
Incident date: Jan 1, 2018
WHEN STOPPING MY VEHICLE, MY BRAKE PEDAL TENDS TO 'BLEED' DOWNWARD, TO THE POINT WHERE IT IS BELOW THE LEVEL OF THE GAS PEDAL. THE RESULT IS I SOMETIMES WIND UP HITTING BOTH THE ACCELERATOR PEDAL AND BRAKE PEDALS AT ONCE. I'VE NEVER HAD ANOTHER CAR WHERE THIS CAN HAPPEN. THIS IS DANGEROUS AND TERRIFYING WHEN BRAKING IN CLOSE PROXIMITY TO ANOTHER VEHICLE. I TOOK THE VEHICLE TO THE DEALER FOR AN I... Read more
Incident date: May 18, 2018
WHILE ON A RECENT HIGHWAY ROAD TRIP, MY 2016 MAZDA CX-5'S DRIVER SIDE DAYTIME RUNNING LED LIGHTS, WHICH COME EQUIPPED WITH THE TECHNOLOGY PACKAGE, STOPPED ILLUMINATING PROPERLY. THE DAYTIME RUNNING LAMP LED LIGHTS IN QUESTION WILL FLICKER OR NOT ILLUMINATE AT ALL. I FOUND THIS TO BE A SAFETY ISSUE AS DAYTIME RUNNING LIGHTS ARE EQUIPPED ON VEHICLES TO ENHANCE VISIBILITY AND SAFETY. A FLICKERING ... Read more
Incident date: Nov 12, 2008
CAR HAS A INTERIOR FRAME METAL PROBLEM INSIDE THE STRUCTURE OF THE CAR ITS WELDS,ARE COMING APART SHEET METAL,WHEEL WELLS CORE SUPPORT,FRONT BUMPER,FLOOR REAR SPARE TIRE,SHEETMETAL,THE RUST PROOFING WAS NOT ENOUGH ON CAR,OR THEY FORGOT TO ZINC COAT THE INSIDE+OUTSIDE OF THE CAR METAL FRAME(BODY)
Incident date: May 25, 2018
THE ACCELATOR IS STUCK AT 4,000 RPM. JUST ARRIVED IN DRIVEWAY AND PUT IN PARK.
Incident date: May 25, 2018
HAPPENING MORE FREQUENTLY, THE CAR WILL NOT SHUT OFF: ENGINE SHUTS DOWN, BUT CENTER CONSOLE (RADIO CONSOLE) DOES NOT SHUT OFF EVEN WHEN IN PARK. STARTING THE CAR UP AGAIN, SHIFTING TO ANOTHER GEAR, PUTTING BACK INTO PARK AND THEN ATTEMPTING TO TURN OFF AGAIN USUALLY FIXES ISSUE BUT CAN TAKE UP TO 10X TO ACCOMPLISH! IF YOU DON'T GET THE RADIO TO SHUT OFF, THE BATTERY WILL DIE.
Incident date: May 25, 2018
HAPPENING MORE FREQUENTLY, THE CAR WILL NOT SHUT OFF: ENGINE SHUTS DOWN, BUT CENTER CONSOLE (RADIO CONSOLE) DOES NOT SHUT OFF EVEN WHEN IN PARK. STARTING THE CAR UP AGAIN, SHIFTING TO ANOTHER GEAR, PUTTING BACK INTO PARK AND THEN ATTEMPTING TO TURN OFF AGAIN USUALLY FIXES ISSUE BUT CAN TAKE UP TO 10X TO ACCOMPLISH! IF YOU DON'T GET THE RADIO TO SHUT OFF, THE BATTERY WILL DIE.
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION CONTROL MODULE FAILED AND THE VEHICLE BEGAN JERKING AND SHAKING. ALSO, WHEN THE GEARS WERE SHIFTED, THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE "CHECK ENGINE" AND "AUTOMATIC TRANSMISSION" INDICATORS ILLUMINATED. WILSON AUTOMOTIVE IN ORANGE COUNTY, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARR... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION CONTROL MODULE FAILED AND THE VEHICLE BEGAN JERKING AND SHAKING. ALSO, WHEN THE GEARS WERE SHIFTED, THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE "CHECK ENGINE" AND "AUTOMATIC TRANSMISSION" INDICATORS ILLUMINATED. WILSON AUTOMOTIVE IN ORANGE COUNTY, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARR... Read more
Incident date: May 24, 2018
VEHICLE DOES NOT TURN OFF COMPLETELY. IT DOES NOT RECOGNIZE VEHICLE IS IN PARK. THE ENGINE SHUTS OFF, BUT RADIO STAYS ON AND A NOTICE TO "SET THE SYSTEM TO OFF" POPS UP. ALSO TELLS YOU TO PUT THE CAR IN 'P'
Incident date: May 17, 2018
RUSTED SUBFRAME MECHANIC'S INSPECTION AT 100,000 MILES REVEALED SEVERE RUSTING OF SUBFRAME. THIS IS A SAFETY CONCERN BECAUSE IF IT BREAKS IT WOULD ALLOW THE ENGINE AND TRANSMISSION TO FALL OUT OF PLACE. I HAVE ORDERED A REPLACEMENT PART BUT IT IS UNAVAILABLE UNTIL JULY. IN THE MEANTIME, IT FEELS AS THOUGH I AM DRIVING A TIME BOMB. I AM FILING THIS COMPLAINT BECAUSE IT SEEMS ABNORMAL FOR A STRUCTU... Read more
Incident date: Mar 6, 2018
"TAKATA RECALL" ? IN MARCH 2018, I WAS TRAVELING WESTBOUND IN A MAZDA CX-5 ON AN EXPRESSWAY IN LONG ISLAND, NEW YORK. IT WAS APPROXIMATELY 9;45 PM AND THE EXPRESSWAY WAS FAIRLY EMPTY, ROADS WERE COMPLETELY CLEAR, NO RAIN, NO SNOW. OUT OF NOWHERE, A SPEEDING DRIVER SLAMMED INTO THE BACK OF MY MAZDA AT A VERY HIGH RATE OF SPEED. (SHE ADMITTED TO FOLLOWING ME TOO CLOSELY AND NOT BEING ABLE TO STOP... Read more
Crash
1 injured
Incident date: Mar 6, 2018
"TAKATA RECALL" ? IN MARCH 2018, I WAS TRAVELING WESTBOUND IN A MAZDA CX-5 ON AN EXPRESSWAY IN LONG ISLAND, NEW YORK. IT WAS APPROXIMATELY 9;45 PM AND THE EXPRESSWAY WAS FAIRLY EMPTY, ROADS WERE COMPLETELY CLEAR, NO RAIN, NO SNOW. OUT OF NOWHERE, A SPEEDING DRIVER SLAMMED INTO THE BACK OF MY MAZDA AT A VERY HIGH RATE OF SPEED. (SHE ADMITTED TO FOLLOWING ME TOO CLOSELY AND NOT BEING ABLE TO STOP... Read more
Crash
1 injured
Incident date: May 15, 2015
THE DRIVERS SEAT RECLINES WITHOUT ANYONE PRESSING BUTTON WHILE THE CAR IS PARKED. THIS HAS HAPPENED IRREGULARLY FOR YEARS. I HAVE A CAR SEAT IN THE BACK SEAT AND THIS SHIFTS THE CAR SEAT WHICH BECOMES A SAFETY HAZARD. THIS IS A KNOWN ISSUE AND MAZDA REFUSES TO ACKNOWLEDGE AND CORRECT IT. IT HAS NOTHING TO DO WITH MILEAGE ON THE CAR. IT WAS ALWAYS A GLITCH IN HOW IT WAS MADE. THEY SAID THE ONLY WAY... Read more
Incident date: May 15, 2015
THE DRIVERS SEAT RECLINES WITHOUT ANYONE PRESSING BUTTON WHILE THE CAR IS PARKED. THIS HAS HAPPENED IRREGULARLY FOR YEARS. I HAVE A CAR SEAT IN THE BACK SEAT AND THIS SHIFTS THE CAR SEAT WHICH BECOMES A SAFETY HAZARD. THIS IS A KNOWN ISSUE AND MAZDA REFUSES TO ACKNOWLEDGE AND CORRECT IT. IT HAS NOTHING TO DO WITH MILEAGE ON THE CAR. IT WAS ALWAYS A GLITCH IN HOW IT WAS MADE. THEY SAID THE ONLY WAY... Read more
Incident date: May 22, 2018
DASH BOARD PASSENGER SIDE SEAM ON DASH IS SPLITTING ABOVE AIRBAG
Incident date: May 22, 2018
DASH BOARD PASSENGER SIDE SEAM ON DASH IS SPLITTING ABOVE AIRBAG
Incident date: May 18, 2018
SUNROOF GLASS EXPLOSION SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING 65 MPH ON AN EMPTY HIGHWAY. INTERNAL SUNROOF COVER SHIELDED ANY DEBRIS. OUTSIDE CONDITIONS: CLOUDY DAY, AROUND 85 DEGREES AND HUMID. RAIN IN FORECAST. OTHER DETAILS: SPEED LIMIT WAS 70 MPH. GLASS SHATTERED AND A PORTION BLEW UP AND OUT OF THE VEHICLE. NO OTHER VEHICLES WERE PRESENT. EXTREMELY LOUD BOOM FOLLOWED BY SOUND... Read more
Incident date: May 18, 2018
SUNROOF GLASS EXPLOSION SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING 65 MPH ON AN EMPTY HIGHWAY. INTERNAL SUNROOF COVER SHIELDED ANY DEBRIS. OUTSIDE CONDITIONS: CLOUDY DAY, AROUND 85 DEGREES AND HUMID. RAIN IN FORECAST. OTHER DETAILS: SPEED LIMIT WAS 70 MPH. GLASS SHATTERED AND A PORTION BLEW UP AND OUT OF THE VEHICLE. NO OTHER VEHICLES WERE PRESENT. EXTREMELY LOUD BOOM FOLLOWED BY SOUND... Read more
MAZDA
B-SERIES TRUCK
(2005) - EXTERIOR LIGHTING
May 22, 2018
Incident date: May 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V806000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (SMAIL MAZDA, 724-900-2116) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENC... Read more
MAZDA
B-SERIES TRUCK
(2005) - AIR BAGS
May 22, 2018
Incident date: May 22, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V806000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (SMAIL MAZDA, 724-900-2116) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENC... Read more
Incident date: Jan 10, 2018
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. IN ORDER TO START THE VEHICLE, THE KEY NEEDED TO BE VIGOROUSLY PRESSED AND TURNED IN THE IGNITION. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR DIAGNOSTIC TESTI... Read more
Incident date: Jan 10, 2018
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. IN ORDER TO START THE VEHICLE, THE KEY NEEDED TO BE VIGOROUSLY PRESSED AND TURNED IN THE IGNITION. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR DIAGNOSTIC TESTI... Read more
Incident date: Jun 22, 2017
PARKING BRAKE SAFETY RECALL ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED.