Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 1, 2018
LOSS OF STEERING DUE TO PASSENGER SIDE RUSTED SUB FRAME
Incident date: Jun 1, 2018
LOSS OF STEERING DUE TO PASSENGER SIDE RUSTED SUB FRAME
Incident date: May 25, 2018
EACH TIME THE VEHICLE IS FUELED THE CHECK ENGINE LIGHT COME ON. I HAVE CLICKED THE FUEL CAP SEVERAL TIMES. I HAVE HAD THE CAP REPLACED. THERE IS AN EVAP CODE SHOWING. THE CAR CANNOT PASS ANY STATE INSPECTION
Incident date: Jun 12, 2018
WHEN PERFORMING AN OIL CHANGE I NOTICED THAT THE SUBFRAME / ENGINE CRADLE ON THE PASSENGER SIDE NEAR THE RIGHT SUSPENSION WAS SEVERELY RUSTED. THE SUBFRAME IS NO LONGER STRUCTURALLY SOUND AND I HAVE PARKED THE VEHICLE UNTIL A REPAIR IS COMPLETED. THE VEHICLE IS NO LONGER SAFE TO BE ON THE ROAD. THE SEVERE CORROSION APPEARS TO BE ISOLATED TO THE RIGHT SIDE WITH THE REST OF THE SUBFRAME SHOWING SURF... Read more
Incident date: Jun 12, 2018
WHEN PERFORMING AN OIL CHANGE I NOTICED THAT THE SUBFRAME / ENGINE CRADLE ON THE PASSENGER SIDE NEAR THE RIGHT SUSPENSION WAS SEVERELY RUSTED. THE SUBFRAME IS NO LONGER STRUCTURALLY SOUND AND I HAVE PARKED THE VEHICLE UNTIL A REPAIR IS COMPLETED. THE VEHICLE IS NO LONGER SAFE TO BE ON THE ROAD. THE SEVERE CORROSION APPEARS TO BE ISOLATED TO THE RIGHT SIDE WITH THE REST OF THE SUBFRAME SHOWING SURF... Read more
Incident date: Jun 4, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, AN ABNORMAL NOISE WAS HEARD AND THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE RACK AND PINION MOUNTS FRACTURED DUE TO RUST, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFA... Read more
Incident date: Jun 4, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, AN ABNORMAL NOISE WAS HEARD AND THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE RACK AND PINION MOUNTS FRACTURED DUE TO RUST, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFA... Read more
Incident date: Jun 4, 2018
WHEN I WAS DRIVING MY STEERING WHEEL LOCKED UP, MY RADIO TURNED OFF AND TURNED BACK ON AND MY POWER STEERING LIGHT CAME ON. I WAS GOING AROUND A CURVE SO IT WAS REALLY UNSAFE AND I COULD HAVE WRECKED. SUDDENLY THE LIGHT TURNED OFF AND EVERYTHING WAS FINE, ABOUT 3 MINUTES LATER IT HAPPENED AGAIN. THEN WENT BACK TO NORMAL.
Incident date: May 12, 2018
TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 797-1600) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ... Read more
Incident date: May 12, 2018
TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE ACCELERATING FROM A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 797-1600) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ... Read more
Incident date: Jan 1, 2017
RECENTLY ENCOUNTERED A PROBLEM WITH "SET TO P TO TURN OFF POWER". MY 2014 CX-5, WOULD NOT TOTALLY TURN OFF THE IGNITION. AUXILIARY POWER REMAINED ON.SO RADIO ETC. STAYED ON. KDY0-46-040 PARIS1 POSTED ONE TSB WHICH IS RELATED TO THE INFERIOR "SWITCH UNIT", P/N: KDY0-46-040, IN GEAR SHIFT ASSEMBLY. BUT LIKE MADAR AND PARIS1, I ALSO REMEMBER THERE'S ANOTHER PUSH-BUTTON ENGINE START/STOP SWITCH TSB ... Read more
Incident date: Jun 11, 2018
CAR SERVICED PER RECALL, NHTSA CAMP. NO. 17V393000, MAR. 2018. DEALER STATED NO CORROSION ON RAMP SHAFT FOUND, SO BOOTS INSTALLED W/OUT CALIPER REPLACEMENT. CAR BROUGHT TO DEALER JUN. 2018 B/C REAR BRAKE INDICATOR SQUEALING. DEALER FOUND THAT PISTON (POST-RECALL) HAD BOUND FOR UNKNOWN REASON. DEALER REPLACED CALIPER. OWNER TESTED PARKING BRAKE LEVER ON OLD CALIPER AND VERIFIED IT WAS NOT BINDING. ... Read more
Incident date: Jun 1, 2018
WHEN PRESSING THE START/STOP BUTTON, MY IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFTER IS IN THE "P" POSITION AND THE ENGINE SHITS OFF NORMALLY. IF I TURN THE ENGINE BACK ON, JIGGLE THE SHIFTER, AND PUSH THE STOP BUTTON AGAIN, IT IS USUALLY SUCCESSFUL. IT APPEARS THERE IS A PROBLEM WITH A WORN SWITCH UNIT. THIS IS A SAFETY HAZARD AND SOMETHING MUST BE DONE. IT IS AN ONGOING CONCERN, NOT AN ISOLA... Read more
MAZDA
MAZDA6
(2014) - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Jun 12, 2018
Incident date: Jun 12, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE THE VEHICLE WAS PARKED, THE ENGINE FAILED TO TURN OFF AFTER THE 'START/STOP' BUTTON WAS DEPRESSED. AFTER SIX OR SEVEN ATTEMPTS OF DEPRESSING THE BUTTON, THE ENGINE FINALLY TURNED OFF. WITHIN THE PAST TWO WEEKS ,THE FAILURE OCCURRED FIVE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MAZDA OF MILFORD, 915 BOSTON POST ROAD, MILFORD, CONNECTICUT 06460) WH... Read more
MAZDA
B-SERIES TRUCK
(2004) - AIR BAGS
Jun 11, 2018
Incident date: Jan 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V806000 (AIR BAGS) AND 17V807000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. SMAIL MAZDA IN GREENSBURG, PENNSYLVANIA WAS MADE AWARE OF THE ... Read more
MAZDA
B-SERIES TRUCK
(2006) - AIR BAGS
Jun 11, 2018
Incident date: Jun 11, 2018
TAKATA RECALL. THE MAZDA DEALERSHIP KNOXVILLE TN HAS THE AIR BAGS AVAILABLE BUT THEY SAY I SHOULD DRIVE THE VEHICLE TO THE DEALERSHIP. THEY HAVE ALSO TOLD ME THE VEHICLE IS NOT SAFE TO DRIVE. I ASKED THAT THEY TOW THE VEHICLE TO THEIR SHOP BUT THEY REFUSE. IS THERE ANY HELP YOU CAN GIVE ON THIS MATTER?
Incident date: Jun 10, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN PARK AND WAS UNABLE TO BE TURNED OFF. THE DEALER (BERGLUND MAZDA, 834 E MAIN ST, SALEM, VA 24153 WAS CONTACTED AND INFORMED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALE... Read more
Incident date: Jun 2, 2018
AWD TRANSFER CASE UNIT FAILURE THE TRANSFER CASE OF MY 2012 MAZDA CX-9 FAILED WHILE DRIVING ON THE HIGHWAY AT CRUSISING SPEED CREATING A DANGEROUS SITUATION. THE FIRST SIGN OF FAILURE WAS A HEAVY BURNED OIL ODOR. THE ODOR WAS CAUSED BY A LOT OF OIL POURING OVER THE EXHAUST PIPE WHICH ALSO WAS A DANGER OF FIRE. AFTER INSPECTION MECHANIC FOUND THAT THE TRANSFER CASE HAD A LEAK AND THE COUPLING SPL... Read more
Incident date: Jun 4, 2016
TAKATA RECALL. THE MOTOR TO THE SUNROOF CAME DOWN AND PULLED WIRES LOSE TO CAUSE THE MOTOR IN THE SUNROOF TO BURN UP. WHEN IT HAPPENED THE MAZDA DEALER SAID O WELL.
Fire
Incident date: Jun 8, 2018
VEHICLE WILL NOT TURN OFF COMPLETELY AS IT SHOULD. I AM THE FIRST OWNER AND PROBLEM HAS BEEN GOING ON FOR ABOUT A MONTH. ENGINE WILL SHUT OFF BUT ELECTRONICS INSIDE OF THE VEHICLE WILL STAY ON. I CHECKED ONLINE TO SEE WHAT IT COULD BE BUT THERE IS NO ANSWER VARIOUS OTHER OWNERS HAVE THE SAME ISSUE.
Incident date: May 1, 2018
LED DAYTIME RUNNING LIGHTS BEGIN TO FLICKER AND THEN FAIL WITHIN JUST 2-3 YEARS OF REGULAR USE. THE DRL LIGHTS CANNOT BE EASILY REPLACED WITH A LIGHT BULB/REPLACEMENT LED DUE TO THE LED CHIPS BEING SOLDERED TO THE CIRCUIT BOARD WITHIN THE HEADLIGHT ASSEMBLY. FULL HEADLIGHT ASSEMBLY MUST BE REPLACED. WHEN DRL ARE OFF IT CAN POTENTIALLY CREATE SAFETY HAZARDS FOR DRIVERS OF VEHICLE AND OTHER VEHICLES... Read more
Incident date: Oct 17, 2017
BROUGHT VEHICLE IN TO A MECHANIC TO REPLACE RIGHT-SIDE INNER/OUTER TIE RODS DUE TO KNOCKING SOUND WHEN TURNING THE STEERING WHEEL ALL THE WAY TO ONE SIDE. MECHANIC GOT IT ON A LIFT AND SHOWED ME THE TIE RODS WEREN'T THE PROBLEM, IT WAS THE FACT THAT THE FRONT SUBFRAME WAS SO ROTTED THAT THE TIE RODS WEREN'T ATTACHED TO IT ANYMORE, THEY WERE JUST FREE FLOATING. MECHANIC SAID THE VEHICLE WAS UNSAFE ... Read more
Incident date: Jan 1, 2016
2013 MAZDA 3. CONSUMER WRITES IN REGARDS TO HEADLIGHT CONDENSATION. *LD THE CONSUMER STATED THE HEADLIGHTS WERE REPAIRED, BUT THE FAILURE RECURRED. *JS
Incident date: May 18, 2018
I USUALLY GET MY GIRLFRIENDS OIL CHANGED ON HER 09 MAZDA 6 4 CYL AT A LOCAL SHOP BUT DECIDED TO DO THE OIL CHANGE MYSELF. UPON INSPECTION WHILE WAITING FOR THE OIL TO DRAIN I NOTICED A SIGNIFICANT AMOUNT OF RUST CORROSION ON THE RIGHT REAR WHERE THE SUBFRAME ATTACHES. IT'S SAD BECAUSE WE HAVE ONLY HAD THE CAR A YEAR AND A HALF AND BEFORE WE BOUGHT IT IT WAS ACTUALLY REALLY CLEAN UNDERNEATH. I HONE... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. AFTER BEING STOPPED BY A POLICE OFFICER, THE CONTACT WAS INFORMED THAT THE RED REFLECTOR LENS IN THE TAIL LAMPS WERE MISSING. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE TAIL LIGHT BULBS WERE EXTREMELY HOT, WHICH CAUSED THE REFLECTORS TO SEPARATE FROM THE TAIL LIGHT HOUSINGS. THE DEALER (MAZDA OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE RD,... Read more
Fire
Incident date: Aug 5, 2017
THE FRONT SUBFRAME BROKE DUE TO BEING ROTTED THROUGH. THIS HAPPENED WHILE I WAS DRIVING
Incident date: May 17, 2017
I PURCHASED MY 2012 MAZDA 3 ONE YEAR AGO (2017). I FIRST NOTICED THE ISSUE ABOUT A MONTH AFTER OWNING MY CAR. I TURNED ON MY AIR CONDITIONER AT FIRST LOW, THEN ALL THE WAY UP, IT FELT SLIGHTLY COOL, BUT ONLY AS IF MY FANS WERE BLOWING AND NOWHERE NEAR WHAT AN AIR CONDITIONER SHOULD PROPERLY FEEL LIKE. THIS WAS AFTER LETTING THE CAR WARM UP, AND DRIVING ON BACK ROADS OR HIGHWAYS AS WELL AS WHEN ... Read more
Incident date: May 17, 2017
I PURCHASED MY 2012 MAZDA 3 ONE YEAR AGO (2017). I FIRST NOTICED THE ISSUE ABOUT A MONTH AFTER OWNING MY CAR. I TURNED ON MY AIR CONDITIONER AT FIRST LOW, THEN ALL THE WAY UP, IT FELT SLIGHTLY COOL, BUT ONLY AS IF MY FANS WERE BLOWING AND NOWHERE NEAR WHAT AN AIR CONDITIONER SHOULD PROPERLY FEEL LIKE. THIS WAS AFTER LETTING THE CAR WARM UP, AND DRIVING ON BACK ROADS OR HIGHWAYS AS WELL AS WHEN ... Read more
Incident date: May 17, 2017
I PURCHASED MY 2012 MAZDA 3 ONE YEAR AGO (2017). I FIRST NOTICED THE ISSUE ABOUT A MONTH AFTER OWNING MY CAR. I TURNED ON MY AIR CONDITIONER AT FIRST LOW, THEN ALL THE WAY UP, IT FELT SLIGHTLY COOL, BUT ONLY AS IF MY FANS WERE BLOWING AND NOWHERE NEAR WHAT AN AIR CONDITIONER SHOULD PROPERLY FEEL LIKE. THIS WAS AFTER LETTING THE CAR WARM UP, AND DRIVING ON BACK ROADS OR HIGHWAYS AS WELL AS WHEN ... Read more
Incident date: Jun 1, 2018
SUDDEN ACCELERATION TURNING LEFT PULLING INTO A PARKING SPOT. FOOT ON BRAKE/OFF OF ACCELERATOR, CRUISE CONTROL OFF, SLOWLY PULLING IN. ACCELERATED ENOUGH TO JUMP CURB ONTO SIDEWALK. ABLE TO BREAK JUST ABOUT THREE FEET SHORT OF BRICK BUILDING. CAR AT DEALERSHIP FOR SEVERAL DAYS. TECHNICIANS UNABLE TO RECREATE OR DISCOVER PROBLEM.
Incident date: Jun 2, 2018
CURRENTLY MY CAR IS STATIONARY, UNSAFE TO DRIVE, IN A REPAIR SHOP. THE FRONT SUBFRAME ON THE RIGHT SIDE IS COMPLETELY ROTTEN TO THE CORE. ALL PARTS ATTACHED (SUSPENSION, WHEEL, ETC.) TO THE FRAME ARE FALLING OFF. THE ROTTEN PART IS CHIPPING AWAY. MY CAR WAS MAKING A CLANKING, BANGING NOISE (I BELIEVED THE MUFFLER OR SOMETHING WAS LOOSE) SO I TOWED IT TO THE REPAIR SHOP. WHEN I RETURNED TO THE RE... Read more
Incident date: Jan 15, 2018
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS... Read more
Incident date: Sep 15, 2017
FRONT SUBFRAME AND ENGINE SUPPORT RUSTED OUT TO THE POINT THAT IT WAS CRACKED AND BROKEN HAD TO BE REPLACED BEFORE IT RESULTED IN CATASTROPHE LOSS OF CONTROL. I HAD TO REPLACE THIS PART @ $2500 JUST TO KEEP CAR DRIVE ABLE. I'VE SINCE SOLD CAR AFTER FRAME WAS REPLACED WITH NEW OEM PART.
Incident date: Sep 15, 2017
FRONT SUBFRAME AND ENGINE SUPPORT RUSTED OUT TO THE POINT THAT IT WAS CRACKED AND BROKEN HAD TO BE REPLACED BEFORE IT RESULTED IN CATASTROPHE LOSS OF CONTROL. I HAD TO REPLACE THIS PART @ $2500 JUST TO KEEP CAR DRIVE ABLE. I'VE SINCE SOLD CAR AFTER FRAME WAS REPLACED WITH NEW OEM PART.
Incident date: Feb 9, 2018
I WAS DRIVING DOWN A WINDING ROAD WHEN MY CAR STARTED TO LOSE POWER AND AND THEN COMPLETELY STALLED. PROR TO IT STALLING, IT WAS ACTING STRANGE, WOULD REV HIGH AND NOT KICK IN TO THE NEXT GEAR (NOT SURE IF THAT'S A CORRECT DESCRIPTION AS THIS IS AN AUTOMATIC CAR). THREE LIGHTS CAME ON: THE CHECK ENGINE LIGHT, THE AUTOMATIC TRANSAXILE LIGHT AND TCS/DSC INDICATOR LIGHT. IT WAS TOWED TO A LOCAL SMALL... Read more
Incident date: Jun 1, 2018
CAR WAS IN MOTION, WHILE DRIVING THE CAR THE RED KEY LIGHT ON THE ENGINE START BUTTON STARTED FLASHING. WHEN WE GOT HOME THE CAR WOULD NOT TURN OFF. ALSO COULDN'T SHIFT THE CAR. FINALLY GOT THE CAR TO TURN OFF AND WHEN WE STARTED THE CAR AGAIN THE CHECK ENGINE LIGHT CAME ON. CAR DEALERSHIP FOUND SEVERAL CODES STORED, BUT COULD NOT FIND THE PROBLEM. BELIEVE THIS IS A SERIOUS SAFETY ISSUE WITH R... Read more
Incident date: Jun 1, 2018
CAR WAS IN MOTION, WHILE DRIVING THE CAR THE RED KEY LIGHT ON THE ENGINE START BUTTON STARTED FLASHING. WHEN WE GOT HOME THE CAR WOULD NOT TURN OFF. ALSO COULDN'T SHIFT THE CAR. FINALLY GOT THE CAR TO TURN OFF AND WHEN WE STARTED THE CAR AGAIN THE CHECK ENGINE LIGHT CAME ON. CAR DEALERSHIP FOUND SEVERAL CODES STORED, BUT COULD NOT FIND THE PROBLEM. BELIEVE THIS IS A SERIOUS SAFETY ISSUE WITH R... Read more
Incident date: Jun 1, 2018
CAR WAS IN MOTION, WHILE DRIVING THE CAR THE RED KEY LIGHT ON THE ENGINE START BUTTON STARTED FLASHING. WHEN WE GOT HOME THE CAR WOULD NOT TURN OFF. ALSO COULDN'T SHIFT THE CAR. FINALLY GOT THE CAR TO TURN OFF AND WHEN WE STARTED THE CAR AGAIN THE CHECK ENGINE LIGHT CAME ON. CAR DEALERSHIP FOUND SEVERAL CODES STORED, BUT COULD NOT FIND THE PROBLEM. BELIEVE THIS IS A SERIOUS SAFETY ISSUE WITH R... Read more
Incident date: Jun 1, 2018
THE LOW BEAM HEADLIGHTS ON THE VEHICLE ARE KNOWN TO GO OUT BECAUSE OF A 'HARNESS ISSUE' AFTER RESEARCH NUMEROUS OTHER MAZDA OWNERS ARE HAVING THE SAME ISSSUE. THIS IS WHOLE STATIONARY, IN MOTION , CITY, HIGHWAY, DOESN'T MATTER. A QUICK REMEDY IS HITTING THE LIGHT AND IT'LL TURN BACK ON. I RECEIVED A TICKET ON A MILITARY BASE BECAUSE OF THIS. IM
Incident date: Jun 1, 2018
THE LOW BEAM HEADLIGHTS ON THE VEHICLE ARE KNOWN TO GO OUT BECAUSE OF A 'HARNESS ISSUE' AFTER RESEARCH NUMEROUS OTHER MAZDA OWNERS ARE HAVING THE SAME ISSSUE. THIS IS WHOLE STATIONARY, IN MOTION , CITY, HIGHWAY, DOESN'T MATTER. A QUICK REMEDY IS HITTING THE LIGHT AND IT'LL TURN BACK ON. I RECEIVED A TICKET ON A MILITARY BASE BECAUSE OF THIS. IM
Incident date: Mar 30, 2018
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE... Read more
Incident date: Mar 30, 2018
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE... Read more
Incident date: Mar 30, 2018
WHEN I PUT MY CAR IN PARK, AND TRY TO TURN OFF THE CAR, THE BATTERY STILL STAYS ON (RADIO, ETC). I'VE HAD MY CAR'S SELECTOR SWITCH REPLACED AT A COST TO ME ($300) AFTER THE DEALER SAID THAT WAS THE PROBLEM. I AM NOW HAVING THE PROBLEM AGAIN. I AM A MOM WITH 2 LITTLE KIDS AND I AM PETRIFIED OF BEING STUCK IN THIS CAR THAT WON'T TURN OFF. I HAVE A VIDEO OF THE CAR ACTING IN THIS ACTION BUT AM UNABLE... Read more
Incident date: May 14, 2018
THIS IS WHAT IS WRONG WITH MY VEHICLE -> NHTSA RECALL NUMBER: 17V393000 HOWEVER, MAZDA FAILED TO INCLUDE MY VIN NUMBER (ALONG WITH POTENTIALLY THOUSANDS OF OTHER 2014 MAZDA 3'S) AS A PART OF THE RECALLED LIST. BECAUSE OF THIS MY VEHICLE HAS NOT BEEN REPAIRED AND MY SAFETY AND WELL BEING, ALONG WITH THOUSANDS OF OTHER, ARE STILL AT RISK. MAZDA ONLY RECALLED 2014-2016 MAZDA 3'S BUILT AT THEIR ... Read more
Incident date: Mar 4, 2018
ABS LIGHT AND TRACTION CONTROL LIGHTS ARE ON. IT IS ON SINCE MARCH.2018 THE FIRST TIME I HAVE NOTICE THIS PROBLEM, I WAS GOING TO WORK AND ABS LIGHT CAME ON AND THEN DISAPEARED AND AFTER A FEW DAYS LIKE THAT JUST STAYED ON. I TOOK IT TO THE MAZDA DEALERSHIP IN JACKSONVILLE FL, AND THEY FOUND THREE DIFFERENT FAULTY CODES ; ONE FOR THE ABS CONTROL MOTOR C0020 ONE FOR THE DCS SWITCH C110964-64-60 AN... Read more
Incident date: Mar 4, 2018
ABS LIGHT AND TRACTION CONTROL LIGHTS ARE ON. IT IS ON SINCE MARCH.2018 THE FIRST TIME I HAVE NOTICE THIS PROBLEM, I WAS GOING TO WORK AND ABS LIGHT CAME ON AND THEN DISAPEARED AND AFTER A FEW DAYS LIKE THAT JUST STAYED ON. I TOOK IT TO THE MAZDA DEALERSHIP IN JACKSONVILLE FL, AND THEY FOUND THREE DIFFERENT FAULTY CODES ; ONE FOR THE ABS CONTROL MOTOR C0020 ONE FOR THE DCS SWITCH C110964-64-60 AN... Read more
Incident date: May 31, 2018
CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH... Read more
Incident date: Jun 1, 2018
THE INFOTAINMENT SCREEN CONTAINING THE BACKUP CAMERA GOES BLANK . THE CAR HAS 16000 MILES ON IT AND HAS HAD THIS PROBLEM SINCE NEW. THE DEALER HAS THE CAR MULTIPLE TIMES AND HAS NOT FIXED THE PROBLEM. RESEARCH ON THE INTERNET REVEALS THAT THERE IS A MAJOR ISSUE WITH MANY MAZDA VEHICLES. THIS PROBLEM HAPPENS ON STARTUP AND WILL CONTINUE TILL SHUTOFF . IT MAY OR MAY NOT COME ON UPON RESTART
Incident date: Mar 2, 2015
#1--HOOD VIBRATES WHEN DRIVING #2--LEFT HEADLAMP SEAL IS BAD--THIS IS A KNOWN MANUFACTURING PROBLEM BY MAZDA BUT SINCE IT DOES NOT AFFECT DRIVING IT IS NOT COVERED--THOUGH IT WILL EVENTUALLY CAUSE BULB/ELECTRICAL FAILURE--WHICH IS A (TICKET) OFFENSE BY POLICE--NOT SURE WHEN HAPPENED
Incident date: Mar 2, 2015
#1--HOOD VIBRATES WHEN DRIVING #2--LEFT HEADLAMP SEAL IS BAD--THIS IS A KNOWN MANUFACTURING PROBLEM BY MAZDA BUT SINCE IT DOES NOT AFFECT DRIVING IT IS NOT COVERED--THOUGH IT WILL EVENTUALLY CAUSE BULB/ELECTRICAL FAILURE--WHICH IS A (TICKET) OFFENSE BY POLICE--NOT SURE WHEN HAPPENED