Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 21, 2018
I HAVE BEEN HAVING SOMETHING MAKING NOISE IN THE REAR END OF THE VEHICLE SINCE FEB. I HAD PEOPLE CHECK IT DURING OIL CHANGE AND SAID EVERYTHING LOOKED FINE. ON 06/21/2018 WHILE GETTING A TIRE FIXED I HAD THIS COMPANY CHECK THE NOISE. THEY DISCOVERED THAT THE REAR DRIVERS SIDE SUBFRAME HAD RUSTED AWAY AND BECOMING A SAFETY HAZARD. SO THIS IS ABOUT A $1300 FIX NOT COUNTING NEW PARTS THAT WILL CONNE... Read more
Incident date: Jun 1, 2018
I'D LIKE TO REPORT MY OBSERVATION IN REGARDS TO THE FOLLOWING INVESTIGATION: PE18006 UPON PERFORMING ROUTINE MAINTENANCE I OBSERVED HEAVY CORROSION OF THE SUBFRAME OF MY VEHICLE HEAVILY CONCENTRATED TOWARDS THE REAR ENDS OF SAID SUBFRAME. THE DAMAGE IS LARGELY CONCENTRATED ON THE PASSENGER SIDE OF THE SUB FRAME BUT BOTH DRIVE AND PASSENGER SIDES ARE IN VARYING STATES OF CORROSION. I CAN CONT... Read more
Incident date: Jun 22, 2018
ON THE NIGHT OF 6/22/2018 I WAS TRAVELING BACK TO MISSOURI FROM FLORIDA GOING ABOUT 60-65 MPH ON A INTERCHANGE FROM I-75 TO I-24 WHEN MY CAR LOCKED UP COMPLETELY, IT SENT ME INTO A SPIN THAT I OVER CORRECTED AND THREW THE CAR INTO NEUTRAL AND HAD TO CORRECT MY STEERING FROM HITTING A GUARD RAIL WHILE AVOIDING 2 SEMIS AND 2 CARS. WE ACTUALLY GOT OUT OF THIS SITUATION BY THE GRACE OF GOD AND NOT A S... Read more
Incident date: Jun 22, 2018
I WAS ON A CITY STREET TRAVELLING AROUND 35 MPH. WHILE APPROACHING A STOP LIGHT AND APPLYING THE BRAKES THE CAR SUDDENLY STARTED PULLING TO THE RIGHT AND ALMOST PULLED THE ENTIRE VEHICLE INTO A DITCH. THE VEHICLE CAME TO A STOP AT THE EDGE OF THE GRASS. I PULLED THE VEHICLE OVER FURTHER TO AVOID TRAFFIC AND NOTICED THE RIGHT TIRE WAS NOW TOUCHING THE WHEEL WELL. AFTER HAVING THE VEHICLE TOWED ... Read more
Incident date: Jun 22, 2018
I WAS ON A CITY STREET TRAVELLING AROUND 35 MPH. WHILE APPROACHING A STOP LIGHT AND APPLYING THE BRAKES THE CAR SUDDENLY STARTED PULLING TO THE RIGHT AND ALMOST PULLED THE ENTIRE VEHICLE INTO A DITCH. THE VEHICLE CAME TO A STOP AT THE EDGE OF THE GRASS. I PULLED THE VEHICLE OVER FURTHER TO AVOID TRAFFIC AND NOTICED THE RIGHT TIRE WAS NOW TOUCHING THE WHEEL WELL. AFTER HAVING THE VEHICLE TOWED ... Read more
Incident date: Jun 22, 2018
I WAS ON A CITY STREET TRAVELLING AROUND 35 MPH. WHILE APPROACHING A STOP LIGHT AND APPLYING THE BRAKES THE CAR SUDDENLY STARTED PULLING TO THE RIGHT AND ALMOST PULLED THE ENTIRE VEHICLE INTO A DITCH. THE VEHICLE CAME TO A STOP AT THE EDGE OF THE GRASS. I PULLED THE VEHICLE OVER FURTHER TO AVOID TRAFFIC AND NOTICED THE RIGHT TIRE WAS NOW TOUCHING THE WHEEL WELL. AFTER HAVING THE VEHICLE TOWED ... Read more
Incident date: Jun 23, 2018
I BOUGHT A CAR THAT HAD A RECALL OF THE AIR BAG THE PASSENGER SEAT AIR BAG HAD BEEN DEPLOYED WAS TOLD BY DEALER IT WAS UNDER RECALL.AFTER CHECKING WITH THE DEALER THE SIDE SEAT AIR BAG WAS NOT PART OF THE RECALL WAS NOT REPLACED OR EVEN LOOKED AT .SO WE TOOK THE SEAT OUT TO SEE ANT OBVIOUS ISSUES AND WE FOUND ALL THE WIRES THAT PLUG INTO SEAT ALL WAY TO UNDER CARPET AGAINST FRAME ALL THE WIRES WER... Read more
Incident date: Jun 23, 2018
I BOUGHT A CAR THAT HAD A RECALL OF THE AIR BAG THE PASSENGER SEAT AIR BAG HAD BEEN DEPLOYED WAS TOLD BY DEALER IT WAS UNDER RECALL.AFTER CHECKING WITH THE DEALER THE SIDE SEAT AIR BAG WAS NOT PART OF THE RECALL WAS NOT REPLACED OR EVEN LOOKED AT .SO WE TOOK THE SEAT OUT TO SEE ANT OBVIOUS ISSUES AND WE FOUND ALL THE WIRES THAT PLUG INTO SEAT ALL WAY TO UNDER CARPET AGAINST FRAME ALL THE WIRES WER... Read more
Incident date: Jun 23, 2018
I BOUGHT A CAR THAT HAD A RECALL OF THE AIR BAG THE PASSENGER SEAT AIR BAG HAD BEEN DEPLOYED WAS TOLD BY DEALER IT WAS UNDER RECALL.AFTER CHECKING WITH THE DEALER THE SIDE SEAT AIR BAG WAS NOT PART OF THE RECALL WAS NOT REPLACED OR EVEN LOOKED AT .SO WE TOOK THE SEAT OUT TO SEE ANT OBVIOUS ISSUES AND WE FOUND ALL THE WIRES THAT PLUG INTO SEAT ALL WAY TO UNDER CARPET AGAINST FRAME ALL THE WIRES WER... Read more
Incident date: Jun 24, 2018
I SLOWED DOWN IN MY NEIGHBORHOOD, GOING ABOUT 10 MILES AND HOUR, AND WAS COASTING INTO A PARKING SPACE AT ABOUT 5 MPH IN MY HOME NEIGHBORHOOD. IT WAS ABOUT 1:15 PM ON A SUNNY, CLEAR DAY. I WAS APPLYING THE BRAKE TO STOP THE CAR AS I PULLED INTO THE SPOT YET I WAS GOING SLOW AND COASTING STRAIGHT INTO THE SPOT. SUDDENLY, THE CAR SPED UP, THE BRAKES HAD NO RESPONSE, AND THE CAR JUMPED OVER THE ... Read more
Crash
Incident date: Jun 24, 2018
I SLOWED DOWN IN MY NEIGHBORHOOD, GOING ABOUT 10 MILES AND HOUR, AND WAS COASTING INTO A PARKING SPACE AT ABOUT 5 MPH IN MY HOME NEIGHBORHOOD. IT WAS ABOUT 1:15 PM ON A SUNNY, CLEAR DAY. I WAS APPLYING THE BRAKE TO STOP THE CAR AS I PULLED INTO THE SPOT YET I WAS GOING SLOW AND COASTING STRAIGHT INTO THE SPOT. SUDDENLY, THE CAR SPED UP, THE BRAKES HAD NO RESPONSE, AND THE CAR JUMPED OVER THE ... Read more
Crash
Incident date: Jun 21, 2018
I WAS DRIVING TO GET LUNCH FROM WORK AND WENT TO STOP AT AT TRAFFIC LIGHT ON A VERY BUSY ROAD AND MY VEHICLE WOULDN'T STOP. THE PEDAL WAS HARD AND I HAD TO PUSH IT ALL THE WAY DOWN AND NARROWLY MISSED THE VEHICLE IN FRONT OF ME. I DROVE CAREFULLY BACK TO WORK AND HAD THE VEHICLE TOWED TO THE SHOP. IT WAS THE BRAKE BOOSTER. I THEN DID SOME RESEARCH ON THE SUBJECT SINCE MY VEHICLE IS STILL FAIRLY NE... Read more
Incident date: Feb 2, 2018
I HAD THE AIR CONDITIONING FIXED AND IT KEEPS GOING OUT,IT IS IN THE SHOP FOR THE 3RD TIME. THE CAR WILL NOT RUN WITHOUT THIS WORKING,IT IS ALL ON ONE BELT. I WANT MAZDA TO REPLACE THE AIR CONDITIONING SYSTEM AND GUARENTEE THIS. I WANT MAZDA TO REEMBURSE ME FOR THE REPAIRS I MADE 3 TIMES.
Incident date: Jun 22, 2018
TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, THE EMERGENCY BRAKE DISENGAGED AND THE CONTACT'S VEHICLE ROLLED BACK AND STRUCK ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED... Read more
Crash
Incident date: Jun 19, 2018
OUR 2005 MAZDA TRIBUTE PASSENGER SIDE REAR WHEEL WELL IS RUSTED OUT TO THE POINT THE STRUT HAS DETACHED FROM IT'S MOUNTING MAKING IT UNSAFE TO DRIVE THE VEHICLE. THIS VEHICLE HAS BEEN GARAGE KEPT. A THUMPING NOISE WAS NOTICED WHILE DRIVING ON A CITY STREET. THIS IS WHAT PROMPTED ME TO TAKE A LOOK IN THE WHEEL WELL. THE OTHER 3 WHEEL WELLS HAVE NO RUST. AFTER DOING SOME RESEARCH, I FOUND THIS I... Read more
Incident date: Jun 10, 2018
I WAS SLOWLY APPROACHING A STOP LIGHT WHEN OUR 2014 MAZDA CX-9 STARTED HAVING VIBRATIONS, WHICH AT FIRST CAME FROM UNDERNEATH, BETWEEN THE DRIVER'S ROW AND THE 2ND ROW PASSENGER. IT IMMEDIATELY FELT AS IF THE CAR'S ENGINE WAS ABOUT TO FAIL. I MANAGED TO MAKE THAT RIGHT TURN, CAREFULLY STEPPING ON THE BRAKES, AND CROSSED A RAIL-ROAD CROSSING. THE CAR WAS RUNNING AT A SPEED OF 20 MPH. I SLOWED DOWN ... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. AFTER SWITCHING THE SHIFTER TO THE PARK POSITION, TURNING THE ENGINE OFF, AND REMOVING THE IGNITION KEY, THE RADIO WOULD REMAIN ACTIVATED. ALSO, AN ERRONEOUS AUDIBLE ALARM WAS ACTIVATED, WHICH WARNED THE CONTACT THAT THE IGNITION KEY WAS NOT REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWI... Read more
Incident date: Jun 19, 2018
I BOUGHT 4 KUMHO TIRES SIZED 205 50R17 FOR THIS CAR IN SEPTEMBER OF 2015. IN AUGUST OF 2017, AT ABOUT 25000 MILES ON THE TIRES, ONE OF THEM DEVELOPED WHAT WE LATER LEARNED WAS A BELT SEPARATION. THE SYMPTOMS WERE A SEVERE VIBRATION, AND SEVERE PULL. WE REPLACED TWO OF THE TIRES. 10 MONTHS LATER THE CAR DEVELOPED EXACTLY THE SAME SYMPTOMS, AND IT WAS DISCOVERED THAT ANOTHER OF THE TIRES HAD A B... Read more
Incident date: Jun 19, 2018
I BOUGHT 4 KUMHO TIRES SIZED 205 50R17 FOR THIS CAR IN SEPTEMBER OF 2015. IN AUGUST OF 2017, AT ABOUT 25000 MILES ON THE TIRES, ONE OF THEM DEVELOPED WHAT WE LATER LEARNED WAS A BELT SEPARATION. THE SYMPTOMS WERE A SEVERE VIBRATION, AND SEVERE PULL. WE REPLACED TWO OF THE TIRES. 10 MONTHS LATER THE CAR DEVELOPED EXACTLY THE SAME SYMPTOMS, AND IT WAS DISCOVERED THAT ANOTHER OF THE TIRES HAD A B... Read more
Incident date: Jun 19, 2018
I BOUGHT 4 KUMHO TIRES SIZED 205 50R17 FOR THIS CAR IN SEPTEMBER OF 2015. IN AUGUST OF 2017, AT ABOUT 25000 MILES ON THE TIRES, ONE OF THEM DEVELOPED WHAT WE LATER LEARNED WAS A BELT SEPARATION. THE SYMPTOMS WERE A SEVERE VIBRATION, AND SEVERE PULL. WE REPLACED TWO OF THE TIRES. 10 MONTHS LATER THE CAR DEVELOPED EXACTLY THE SAME SYMPTOMS, AND IT WAS DISCOVERED THAT ANOTHER OF THE TIRES HAD A B... Read more
Incident date: Jan 22, 2018
I HAD A SERIOUS ACCIDENT BECAUSE MY STEERING LOCKED UP SO I COULDN'T STEER MY STEERING WHEEL . I ROLLED MY CAR AND NEARLY WAS KILLED
Crash
1 injured
Incident date: Jan 22, 2018
I HAD A SERIOUS ACCIDENT BECAUSE MY STEERING LOCKED UP SO I COULDN'T STEER MY STEERING WHEEL . I ROLLED MY CAR AND NEARLY WAS KILLED
Crash
1 injured
Incident date: Jun 11, 2018
KEYLESS IGNITION SYSTEM WILL NOT SHUT OFF WITH KEY FOB OR START/STOP BUTTON. THE CAR SHUTS OFF, BUT THE ACCESSORY STAYS ON CAUSING THE BATTERY TO DRAIN AND DIE. THE VEHICLE IS STATIONARY AS IT IS BEING TURNED OFF. SEARCHING ONLINE MANY MAZDA OWNERS EXPRESS THE SAME PROBLEM WITH MAZDA DOING NOTHING. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.
Incident date: Jul 7, 2016
THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.
Incident date: Jul 7, 2016
THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.
Incident date: Jun 15, 2018
THE CAR WILL NOT POWER DOWN WHEN YOU SHUT OFF THE CAR THE SHIFT IS NOT WORKING PROPERLY AND IT IS MANUFACTOR DEFECT
Incident date: Jun 15, 2018
THE CAR WILL NOT POWER DOWN WHEN YOU SHUT OFF THE CAR THE SHIFT IS NOT WORKING PROPERLY AND IT IS MANUFACTOR DEFECT
Incident date: May 31, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 6. THE CONTACT STATED THAT THE PUSH TO START/STOP BUTTON FAILED TO TURN OFF THE VEHICLE WHEN DEPRESSED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE SWITCH UNIT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILE... Read more
Incident date: Apr 25, 2018
WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BE... Read more
Incident date: Apr 25, 2018
WE WERE DRIVING MY 2009 MAZDA 6 ON 4/25/2018 - WHICH I PURCHASED NEW IN SEPT., 2009 FROM BERKSHIRE MAZDA IN PITTSFIELD, MA, 01201. THE CAR SUDDENLY VEERED DANGEROUSLY TO THE RIGHT AT ABOUT 50 MPH ON NY RT 22 (THE ROAD HAD ROUGH PAVEMENT) IN CANAAN, NY, WENT OFF THE ROAD, BARELY MISSING TWO TREES. IT HAD TO BE TOWED FROM THE SCENE. IF THIS SUB-FRAME HAD BROKEN APART 5 MINUTES LATER I WOULD HAVE BE... Read more
Incident date: May 6, 2018
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
Incident date: May 6, 2018
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
Incident date: May 6, 2018
A FEW WEEKS AGO MY KEYLESS SYSTEM BEGAN MALFUNCTIONING. WHEN I PUSH THE CAR OFF BUTTON AND GO TO GET OUT OF CAR A WARNING BEEP GETS MY ATTENTION THAT THE DASH IS STILL ON. THE ONLY WAY I HAVE FOUND TO GET EVERYTHING TO SHUT OFF COMPLETELY IS TO RESTART THE CAR AND PUT IT IN REVERSE OR DRIVE AND I MAY HAVE TO DO THIS SEVERAL TIMES BEFORE EVERYTHING SHUTS DOWN.
Incident date: Jun 11, 2018
THIS GOES WITH PREVIOUS FORM TGE OTHER THING IS THAT MY DOOR FLEW OF ON FREEWAY RIGHT BEFORE IT JERKED LIKE STATED IN OTHER FORM MY CAR HAD JUST BEEN FIXED FROM SAME DOORS AND NOW ONE FLIES OF CAR DOINGB80 MILES PER HR ON I15 IN NEVADA CAUSIN THE ACCIDENT I HAD I FEEL REPAIR SHOP NEEDS TO COVER THE COST OF ACCIDENT
Crash
Incident date: Jun 11, 2018
SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO... Read more
Crash
Incident date: Jun 11, 2018
SO I HAVE VISITED MAZDA DEALER IN CERRITOS. FEW TIMES SINCE I PURCHASED CAR I HAVE BEEN TELLING THEM ABOUT MY CAR JERKING TO THE SIDE WHILE DRIVING ITS LIKE A WOBBLE EFFECT THEY SAID CAR WAS FINE I INSISTED TO GET IT CHECKED AND THEY DIDNT SONI WENT BACK AND TOLD THEM I WANTED FULL CHECK THEY SAID FOR WHATBITS A NEW CAR I SAID I DONT FEEL SAFE WITH MY CAR JERKIN TO SIDE AND MAKING ME COME CLOSE TO... Read more
Crash
Incident date: Jun 14, 2018
WHEN I TURN OFF THE CAR- IT SAYS - SHIFT TO P- IT IS ALREADY IN PARK AND THE VEHICLE WILL NOT TURN OFF- THE AUXILIARY STAYS ON- FIRST TIME THIS HAPPENED, I DIDN'T REALIZE IT AND CAME OUT TO A DEAD BATTERY. NOW IT HAPPENS ALL THE TIME AND I HAVE TO KEEP STARTING AND STOPPING THE CAR AND JIGGLING THE SHIFTER TO GET IT TO TURN OFF. GOOGLED THE ISSUE AND IT IS A DEFECTIVE SHIFTER SWITCH THAT MAZDA WIL... Read more
Incident date: Jun 10, 2018
THE CAR WILL NOT TURN OFF WHEN I PUT IT IN PARK. THE ACCESSORIES IE RADIO WON'T TURN OFF AND I AM UNABLE TO LOCK MY CAR AS THE ALARM KEEPS BEEPING THIS MORNING I HAVE A DEAD BATTERY AND SEE THAT THIS IS A COMMON RECURRENT PROBLEM MAZDA HAS. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR ABOUT A WEEK.
Incident date: Aug 10, 2015
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BANGING SOUND WAS HEARD FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROADWAY AND TURNED OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CON... Read more
Incident date: May 31, 2018
WHEN FROM A FULL STOP, THEN WITH WHEN NEEDING TO ACCELERATE QUICKLY, THERE IS A DELAY IN ENGINE RESPONSE. USUALLY HALF A SECOND TO ONE FULL SECOND DELAY IN ENGINE RESPONSE BEFORE IT STARTS TO ACCELERATE. ONE ONE OCCASION, IT DID NOT ACCELERATE AT ALL. I HAD TO THEN LET MY FOOT OFF OF THE GAS PEDAL AND PRESS DOWN ON THE GAS AGAIN FOR IT TO FINALLY ACCELERATE. THIS WAS VERY DANGEROUS FOR EXAMP... Read more
Incident date: May 31, 2018
WHEN FROM A FULL STOP, THEN WITH WHEN NEEDING TO ACCELERATE QUICKLY, THERE IS A DELAY IN ENGINE RESPONSE. USUALLY HALF A SECOND TO ONE FULL SECOND DELAY IN ENGINE RESPONSE BEFORE IT STARTS TO ACCELERATE. ONE ONE OCCASION, IT DID NOT ACCELERATE AT ALL. I HAD TO THEN LET MY FOOT OFF OF THE GAS PEDAL AND PRESS DOWN ON THE GAS AGAIN FOR IT TO FINALLY ACCELERATE. THIS WAS VERY DANGEROUS FOR EXAMP... Read more
Incident date: Jun 15, 2018
AFTER PARKING AND PRESSING THE START/STOP BUTTON TO TURN THE ENGINE OFF AND EXIT THE VEHICLE, THE ENGINE WOULD TURN OFF BUT THE RADIO/LIGHTS, ETC. ALL STAYED ON. TO RESOLVE, I HAD TO TURN THE VEHICLE BACK ON, PUT IT INTO DRIVE/REVERSE/PARK AND PRESS THE START/STOP BUTTON AGAIN FOR IT TO COMPLETELY TURN OFF LIKE IT'S SUPPOSED TO. I WAS STOPPED IN THE PARKING LOT IN FRONT OF MY WORK, FLAT CONCRETE A... Read more
Incident date: Jun 8, 2018
ON AM OF 06/08/2018, I FELT SOMETHING GIVE IN FRONT END - FELT LIKE A BROKEN STRUT INITIALLY. DRIVING HOME AT 55-60 MPH THAT AFTERNOON, CAR BECAME NOTICEABLY DIFFICULT TO CONTROL - PULLING HARD TO THE RIGHT WHICH CAUSED AUDIBLE METALLIC SCRAPING NOISES FROM INSIDE CAR AND REQUIRED ME TO KEEP STEERING WHEEL TURNED LEFT AT 30-45 DEGREES IN ORDER TO MAINTAIN STRAIGHT LINE. CAR WAS VERY DIFFICULT TO T... Read more
Incident date: Jun 15, 2018
GARAGE KEPT MAZDA 6. WHILE TRAVELING ABOUT 40 A PERSON CUT INTO MY LANE AND UNDER HARD BRAKING WE HEARD A LOUD GRINDING SOUND AND THE CAR PULLED HARD RIGHT. WE PULLED OVER AND THE CAR WAS NOT DRIVEABLE. HAD IT TOWED HOME TO FIND THE SUBFRAME BROKE BEHIND THE PASSENGER SIDE TIRE. THERE WAS AN UNUSUAL AMOUNT OF CORROSION THERE COMPARED TO THE REST OF THE CAR.
Incident date: Jun 1, 2018
RIGHT REAR WHEEL WELL IS COMPLETELY RUSTED WHERE IT HOLDS SHOCK. THIS IS THE SAME PROBLEM OF RECALLED 2001-2004 MAZDAS. THIS YEAR SHOULD BE RECALLED ALSO.
Incident date: Apr 12, 2018
NOTICED A KNOCKING NOISE DEVELOPING IN FRONT PASSENGER SIDE. TOOK THE CAR TO A LOCAL GARAGE TO HAVE IT CHECKED OUT AND TO GET NEW TIRES AND ALIGNMENT. I WAS NOTIFIED THAT THE SUB-FRAME WAS ROTTED OUT AND THE CAR WAS NO LONGER SAFE TO DRIVE. CONTACTED MAZDA FOR NEW SUB-FRAME AND WAS NOTIFIED THAT THE PART HAS BEEN ON BACK ORDER FOR 6 MONTHS AND THEY HAD NO IDEA WHEN THEY WOULD BE AVAILABLE. NOW I A... Read more
Incident date: Apr 12, 2018
NOTICED A KNOCKING NOISE DEVELOPING IN FRONT PASSENGER SIDE. TOOK THE CAR TO A LOCAL GARAGE TO HAVE IT CHECKED OUT AND TO GET NEW TIRES AND ALIGNMENT. I WAS NOTIFIED THAT THE SUB-FRAME WAS ROTTED OUT AND THE CAR WAS NO LONGER SAFE TO DRIVE. CONTACTED MAZDA FOR NEW SUB-FRAME AND WAS NOTIFIED THAT THE PART HAS BEEN ON BACK ORDER FOR 6 MONTHS AND THEY HAD NO IDEA WHEN THEY WOULD BE AVAILABLE. NOW I A... Read more
Incident date: May 29, 2018
NOTICE WHILE ON LINE FOR GAS, MAINTAINING FOOT ON BRAKE PEDAL CAR BEGAN TO MOVE FORWARD AND HAD TO APPLY MORE FOOT PRESSURE. CAR HAS 690000 MILES AND OVER 7 YEARS OLD. IN PARK WHILE DEPRESSING THE BRAKE PEDAL CAN HEAR A HISSING SOUND. SYMPTOMS GETTING WORST, BRAKING DISTANCES ARE LONGER AND TAKES MORE PEDAL PRESSURE.
Incident date: Dec 9, 2017
BRAKES NEEDED REPLACING AT 14,000 AND 17,000 MILES. MAZDA HAS TECHNICAL SERVICE BULLETINS ON THE ISSUE BUT REFUSES TO REPAIR THE PROBLEM.
Incident date: Jun 1, 2018
LOSS OF STEERING DUE TO PASSENGER SIDE RUSTED SUB FRAME