Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jul 10, 2018
MY BROTHER'S VEHICLE HAS STALLED SEVERAL TIMES SINCE INSTALLING THE PROGRESSIVE SNAPSHOT DEVICE IN HIS 2006 JEEP COMMANDER. I PREVIOUSLY HAD ISSUES WITH MY 2016 MAZDA3 AFTER INSTALLING THE DEVICE. I REPORTED THE INCIDENTS TO PROGRESSIVE AND THEY ENDED ENROLLMENT IN THE PROGRAM FOR US EACH TIME AND REQUESTED FOR THE DEVICES BACK. HAVING YOUR CAR STALL WHILE DRIVING CAN CAUSE INJURY OR DEATH. AFTER ... Read more
Incident date: Jul 10, 2018
IT STALLS WITH NO APPARENT REASON WHILE DRIVING ON CITY STREETS
Incident date: Apr 2, 2018
MANY TIMES WHEN PUSHING THE IGNITION BUTTON TO TURN THE VEHICLE OFF IT DOES NOT COMPLETELY SHUT DOWN THE ELECTRICAL SYSTEM AND LEAVES THE RADIO AND OTHER ACCESSORIES ON. THIS HAS LED TO THE BATTERY RUNNING DOWN ON 2 OCCASIONS. THIS IS AN INTERMITTENT PROBLEM THAT DOES NOT HAPPEN EVERY TIME I SHUT THE VEHICLE OFF. BUT WHEN IT DOES HAPPEN I MAY HAVE TO RESTART AND SHUT OFF THE VEHICLE MULTIPLE TI... Read more
Incident date: Jul 5, 2018
WHEN I PUSH THE BUTTON TO TURN OFF THE CAR THE ENGINE SHUTS OFF BUT THE RADIO AND EVERYTHING INSIDE THE CAR DOESN'T TURN OFF. MY CAR'S BATTERY HAS DIED BECAUSE OF IT NOT TURNING OFF. I CALLED THE DEALERSHIP THEY KNEW EXACTLY WHAT WAS WRONG. THEY SAID IT WAS A COMMON PROBLEM IN THE CX5. MY CAR'S BATTERY HAS BEEN DEAD SEVERAL TIMES BECAUSE OF THIS ISSUE.
MAZDA
B-SERIES TRUCK
(1998) - UNKNOWN OR OTHER
Jul 8, 2018
Incident date: Jul 1, 2018
I HAVE A 98 MAZDA WHICH IS MADE BY FORD....VIN STICKER ON THE DOOR STATES SUCH. SAME AS 98 RANGER. BOTH OF MY REAR LEAF SPRING SHACKLES HAVE RUSTED OFF SO SEVERELY THAT THEY WENT THROUGH THE BED OF THE TRUCK. THE REAR END OF THE FRAME IS ROTTING OFF AND THE SPARE TIRE SUPPORT AND TIRE AS WELL. THE TRUCK ONLY HAS 66,000 MILES AND RUNS GREAT. THIS IS A SAFETY ISSUE AS MY REAR BUMPER COULD FALL OFF, ... Read more
Incident date: Jul 4, 2018
WHEN ATTEMPTING TO TURN ENGINE OFF, A WARNING LIGHT APPEARS THAT SHIFTER MUST BE PLACED IN "PARK" BEFORE TURNING OFF ENGINE. REPEATED ATTEMPTS DO NOT WORK. MANY OWNERS HAVING SIMILAR PROBLEM. IT IS A DEFECTIVE PARKING SENSOR , PART KDY0-46-040, BUT MAZDA WILL NOT ISSUE RECALL AT THIS TIME AND WANTS TO CHARGE SEVERAL HUNDRED DOLLARS TO REPLACE THE $46 PART.
Incident date: Jul 3, 2018
CLUTCH PEDAL BRACKET BROKEN UNDER NORMAL CONDITIONS. I WENT TO PUSH THE CLUTCH IN TO DOWNSHIFT AT HIGHWAY SPEEDS TO OVER TAKE A SLOWER VEHICLE AND IT SNAPPED WITH AN AUDIBLE "POP" AND I COULDNT SHIFT INTO THE LOWER GEAR AND MY RPMS, WENT TO IDLE AT HIGHWAY SPEED. HAD IT BROKEN AT A DIFFERENT TIME, I COULD HAVE BEEN LOCKED INTO A CERTAIN GEAR AND HA TO BREAK FAST OR CRASH RISKING THE LIVES OF MY O... Read more
Incident date: Jul 3, 2018
CLUTCH PEDAL BRACKET BROKEN UNDER NORMAL CONDITIONS. I WENT TO PUSH THE CLUTCH IN TO DOWNSHIFT AT HIGHWAY SPEEDS TO OVER TAKE A SLOWER VEHICLE AND IT SNAPPED WITH AN AUDIBLE "POP" AND I COULDNT SHIFT INTO THE LOWER GEAR AND MY RPMS, WENT TO IDLE AT HIGHWAY SPEED. HAD IT BROKEN AT A DIFFERENT TIME, I COULD HAVE BEEN LOCKED INTO A CERTAIN GEAR AND HA TO BREAK FAST OR CRASH RISKING THE LIVES OF MY O... Read more
Incident date: Jul 3, 2018
CLUTCH PEDAL BRACKET BROKEN UNDER NORMAL CONDITIONS. I WENT TO PUSH THE CLUTCH IN TO DOWNSHIFT AT HIGHWAY SPEEDS TO OVER TAKE A SLOWER VEHICLE AND IT SNAPPED WITH AN AUDIBLE "POP" AND I COULDNT SHIFT INTO THE LOWER GEAR AND MY RPMS, WENT TO IDLE AT HIGHWAY SPEED. HAD IT BROKEN AT A DIFFERENT TIME, I COULD HAVE BEEN LOCKED INTO A CERTAIN GEAR AND HA TO BREAK FAST OR CRASH RISKING THE LIVES OF MY O... Read more
Incident date: May 18, 2018
DAYTIME RUNNING LIGHTS DO NOT FUNCTION WHILE VEHICLE IS IN MOTION OR STATIONARY. PROBLEM IS REPRODUCED DURING EVERY TRIP OR BY TURNING ON THE PARKING LIGHTS WHEN THE VEHICLE IS PARKED. WHEN PURCHASED, I WAS TOLD I WOULD NEVER HAVE TO WORRY ABOUT THE NEW LED LIGHTS AND THAT THEY WOULDN'T BURN OUT LIKE OLD-STYLE LAMPS. THEY HAVE STOPPED FUNCTIONING LESS THAN 3 MONTHS AFTER MY 3-YEAR/36,000-MILE WARR... Read more
Incident date: Jul 7, 2018
THE FRONT DRIVERS SIDE DAYTIME RUNNING LIGHTS ON MY 2016 CX-5 HAVE FAILED AFTER TWO YEARS AND 38900 MILES. YOU CANNOT REPLACE THE "BULB" FOR A FEW DOLLARS. YOU MUST REPLACE THE ENTIRE LIGHT UNIT THAT INCLUDES LOW BEAM, HIGH BEAM, TURN SIGNAL, AND DAYTIME RUNNING LIGHTS (DRL). THIS UNIT COSTS MINIMUM OF $400.00 AND UP TO $1200.00 WHEN INSTALLED BY DEALER. THIS IS AN EXORBITANT PRICE TO PAY FOR ... Read more
Incident date: Jul 7, 2018
DASH BOARD ON THE PASSENGER SIDE IS STICKY AND CHUNKS FALLING OFF AS IF IT HAS MELTED.
Incident date: Jun 28, 2018
REAR PASSANGER SEAT BELT FAILED IN LOCK POSITION NOTHING IN IT NO CANDY ECT AND STUCK IN THE OPEN POSITION REFUSES TO LOCK BELT CURRENT MILEAGE 37989 JUST OUT OF BUMPER TO BUMPER WARRANTEE
Incident date: Jul 6, 2018
WAS DRIVING THE VEHICLE AROUND 35MPH THEN VERY SUDDENLY IN A TURN POWER STEERING WENT OUT AND THE MALFUNCTION INDICATOR ILLUMINATED. THEN SHORTLY AFTER STEERING CAME BACK ON. ALMOST CAUSED ACCIDENT
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHILE MAKING A LEFT TURN, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ON ANOTHER OCCASION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WALKED TO SULLIVAN FORD LINCOLN INC (759 MAGEE DR, BROOKHAVEN, MS 39601, (601) 833-7521), BUT T... Read more
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHILE MAKING A LEFT TURN, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ON ANOTHER OCCASION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WALKED TO SULLIVAN FORD LINCOLN INC (759 MAGEE DR, BROOKHAVEN, MS 39601, (601) 833-7521), BUT T... Read more
Incident date: Jun 22, 2018
CURRENT MILEAGE: 125707. NOTED BRAKE FADE, INSUFFICIENT BRAKING RESPONSE DURING NORMAL CITY DRIVING. THE VEHICLE WAS TOWED TO A LOCATION TO HAVE THE BRAKES EXAMINED. NEW FRONT ROTORS, CALIPERS AND BRAKE PADS WERE INSTALLED. BRAKE SYSTEM BLED AND VEHICLE TEST DRIVEN. NORMAL BRAKING DURING SPEED TESTS OF CITY DRIVING AND EMERGENCY BRAKING. VEHICLE THEN DRIVEN FOR 2-3 DAYS OF NORMAL OPERATION. ... Read more
Incident date: Jul 1, 2018
THE BRAKE START LOSING POWER AND NEED TO PUSH REALLY HARD TO STOP.. AND ALSO MAKE LOSING AIR SOUND WHEN PUSH ON BRAKE
Incident date: Jun 20, 2018
THIS INVOLVES MY DRIVERS SIDE DOOR THAT CAN NO LONGER BE OPENED BY MY REMOTE..IT ALL STARTED AFTER GETTING A NEW BATTERY INSTALLED..ALL THE OTHER DOORS ON MY SUV OPEN AND LOCK WITH THE REMOTE. THE DRIVERS SIDE DOOR IS THE ONLY DOOR THAT I HAVE TO USE MY CAR KEY TO OPEN. THERE MUST BE SOME DEFECT. I'VE READ THAT OTHERS WHO HAVE MAZDA TRIBUTES HAVE THE SAME PROBLEM AFTER A NEW BATTERY IS INSTALLED.
Incident date: Jun 20, 2018
THIS INVOLVES MY DRIVERS SIDE DOOR THAT CAN NO LONGER BE OPENED BY MY REMOTE..IT ALL STARTED AFTER GETTING A NEW BATTERY INSTALLED..ALL THE OTHER DOORS ON MY SUV OPEN AND LOCK WITH THE REMOTE. THE DRIVERS SIDE DOOR IS THE ONLY DOOR THAT I HAVE TO USE MY CAR KEY TO OPEN. THERE MUST BE SOME DEFECT. I'VE READ THAT OTHERS WHO HAVE MAZDA TRIBUTES HAVE THE SAME PROBLEM AFTER A NEW BATTERY IS INSTALLED.
Incident date: Jun 29, 2018
AFTER CHANGING GEARS, 4TH TO 6TH, THE CAR START MAKING HARD SHIFTING, RATLING. THIS SOUND, GOES AND CAME IN TIME TO TIME.
Incident date: May 18, 2018
I AM OFTEN UNABLE TO TURN CAR OFF USING THE KEYLESS IGNITION SWITCH. THE ENGINE WILL STOP BUT ALL INTERIOR POWER REMAINS ON, AND I MUST RESTART THE ENGINE, SHIFT GEARS, RETURN TO PARK AND TRY AGAIN. SOMETIMES IT TAKES 5-8 TRIES TO KILL POWER. THIS IS A SAFETY HAZARD AS IT COULD LEAVE YOU STRANDED WITH A DEAD BATTERY. I'VE SEEN MANY SIMILAR COMPLAINTS ON YOUR WEBSITE, BUT MAZDA CLAIMS NO OWNERS... Read more
Incident date: Jul 2, 2018
WHEN MAKING LEFT TURN STARTED HEARING A SQUEAL AND AIR CONDITIONER SHUT OFF THEN FLOOR BOARD ON FRONT PASSENGER SIDE STARTED FILLING WITH WATER AFTER LOOKING ONLINE, APPARENTLY MANY PEOPLE HAVE HAD THIS ISSUE WITH THEIR MAZDA CX9. IT IS CAUSED BY THE DRAIN TO YOUR AIR CONDITIONER GETTING CLOGGED MULTIPLE VIDEOS ARE ONLINE OF HOW TO UNCLOG IT THIS SHOULD BE A CLUE TO MAZDA THAT THERE IS A DESI... Read more
Incident date: Jul 5, 2018
FOR THE LAST FEW WEEKS THE VEHICLE WILL NOT SHUT OFF COMPLETELY. I HAVE TO TURN THE CAR ON AND OFF SEVERAL TIMES BEFORE IT WORKS. DUE TO THIS ISSUE I CANNOT LOCK THE VEHICLE AND IT HAD DRAINED THE BATTERY.
Incident date: Jul 5, 2018
DRIVING ON A 25 MPH RESIDENTIAL STREET WINDSHIELD WENT POP AND A SPIDER WEB OF CRACKS APPEARED IN THE LOWER PASSENGER SIDE OF THE WINDSHIELD AND SPREAD TO THE MIDDLE OF THE WINDSHIELD. NO SIGN OF ANYTHING THAT HIT IT. OUTSIDE TEMP IS 90 DEGREES AND RUNNING AIR CONDITIONER.. NO PREVIOUS SIGN OF CHIP OR DING FROM ROCKS.. CAR ONLY HAS 7500 MILES ON IT AND IS GARAGED EVERY DAY.. LOTS OF COMMENTS ON ... Read more
Incident date: Jul 2, 2018
THE BRAKE PEDAL GOES TOO FAR BEFORE ENGAGING. I'VE HAD THE BRAKE FLUID REPLACED AND AFTER ABOUT 6 MONTHS, THE PROBLEM HAS OCCURED AGAIN. THE RESEARCH THAT I HAVE DONE SHOWS THAT IT IS A PROBLEM WITH THE ABS ACTUATOR. THERE'S APPEARS TO BE A FAULT THAT ALLOWS PRESSURE TO BLEED PAST THE VALVES IN THE ACTUATOR. THIS IS A SERIOUS PROBLEM AS STOPPING DISTANCE IS AFFECTED. THERE NEEDS TO BE A REC... Read more
Incident date: Jun 9, 2018
I WAS DRIVING ON A 30 MPH ROAD NEAR MY APARTMENT AND WHEN I WENT TO BRAKE WHILE MOVING, THE BRAKES FAILED ON MY MAZDA 3. I WAS PRESSING THE BRAKES AND THEN ALL OF THE SUDDEN THE PEDAL WENT TO THE FLOOR AND THE CAR CONTINUED ROLLING. LUCKILY THE CAR WAS NOT GOING FAST AND WAS ABLE TO ROLL TO A STOP WITH JUST THE HAND BRAKE. MY CAR ONLY HAS 104,000 MILES ON THE ODOMETER. THERE WERE NO LIT UP INDICAT... Read more
Incident date: Jun 7, 2018
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO TURN OFF. THE VEHICLE FINALLY TURNED OFF TEN MINUTES LATER AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS ALSO LEAKING OIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A MALFUNCTIONING SENSOR CAUSED THE LEAK. THE MANUFACTURER AND DEALE... Read more
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE PASSENGER SIDE SUBFRAME WAS RUSTED, WHICH MADE THE VEHICLE DIFFICULT TO MANEUVER AND AFFECTED THE ALIGNMENT. THE CONTACT SELF-DIAGNOSED THE VEHICLE, BUT IT WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
Incident date: Jun 11, 2018
VIRTUALLY COMPLETE LOSS OF BRAKING. QUICK ONSET. APPARENTLY THE SAME UNDERLYING DEFECT AS INVESTIGATED IN 2008-2011 (INCORRECTLY CLOSED) AND IN TSB #SSP93 NHTSA ID #10117767. THE DEALER HAD THE CAR IN FOR ANOTHER ISSUE (RECALL) IN MARCH; BUT DID NOT FIX THIS ISSUE (NOT ALLOWED TO SPEAK OF IT -- UNLESS THE CUSTOMER BRINGS IT UP (PERSONAL COMMUNICATION 7/3/2018). NHTSA STAFF SHOULD HAVE NOTICED THAT... Read more
Incident date: Jan 1, 2018
IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON
Incident date: Jul 2, 2018
I HAVE RECEIVED A RECALL NOTICE FOR MY VEHICLE, BUT SEARCHING YOUR SITE DOES NOT SHOW IT. HOW DO I KNOW WHICH IS TRUE?
Incident date: Dec 10, 2017
A RECALL WAS ISSUED ON THE 2011 MAZDA 2 MODELS RELATED TO A PROBLEM WITH THE SEAT HEIGHT ADJUSTER MECHANISM BECOMING LOOSE. BASED ON THE DESCRIPTION OF THE ISSUE, MY 2013 MAZDA 2 IS EXHIBITING THE SAME ISSUE. THE SEAT 'ROCKS' BACK AND FORTH, AS IF IT'S ONLY PARTLY SECURED. I CONTACTED MAZDA AND THEY REITERATED THAT THE 2013 MODEL IS NOT CURRENTLY COVERED UNDER THEIR RECALL, HOWEVER THE PROBLEM ... Read more
Incident date: Jun 15, 2018
I'M THANKFUL I WAS NOT GOING 75MPH ON THE HIGHWAY WITH MY CHILDREN IN MY CAR INSTEAD I WAS DRIVING 30 MPH COMING TO A STOP AT A RED LIGHT ON A SMALL CITY STREET MY MAZDA CX-9 WITHOUT A WARNING STARTED HICCUPING AND CAME TO A COMPLETE STOP AND NOT ABLE TO POWER UP AGAIN WE HAD IT TOWED TO A MAZDA DEALER WAS TOLD OUR MAKE MODEL OF CAR HAS A TSB CODE ISSUED CODE # 01-026/11 DEALER TOLD US CAR NEEDS ... Read more
Incident date: Jun 15, 2018
I'M THANKFUL I WAS NOT GOING 75MPH ON THE HIGHWAY WITH MY CHILDREN IN MY CAR INSTEAD I WAS DRIVING 30 MPH COMING TO A STOP AT A RED LIGHT ON A SMALL CITY STREET MY MAZDA CX-9 WITHOUT A WARNING STARTED HICCUPING AND CAME TO A COMPLETE STOP AND NOT ABLE TO POWER UP AGAIN WE HAD IT TOWED TO A MAZDA DEALER WAS TOLD OUR MAKE MODEL OF CAR HAS A TSB CODE ISSUED CODE # 01-026/11 DEALER TOLD US CAR NEEDS ... Read more
Incident date: Jun 15, 2018
I'M THANKFUL I WAS NOT GOING 75MPH ON THE HIGHWAY WITH MY CHILDREN IN MY CAR INSTEAD I WAS DRIVING 30 MPH COMING TO A STOP AT A RED LIGHT ON A SMALL CITY STREET MY MAZDA CX-9 WITHOUT A WARNING STARTED HICCUPING AND CAME TO A COMPLETE STOP AND NOT ABLE TO POWER UP AGAIN WE HAD IT TOWED TO A MAZDA DEALER WAS TOLD OUR MAKE MODEL OF CAR HAS A TSB CODE ISSUED CODE # 01-026/11 DEALER TOLD US CAR NEEDS ... Read more
MAZDA
B-SERIES TRUCK
(2008) - AIR BAGS
Jun 29, 2018
Incident date: Jun 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V013000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (DOUG'S LYNNWOOD MAZDA, 22130 WA-99, EDMONDS, WA 98026, 425-774-3551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED.... Read more
Incident date: May 18, 2018
I HAVE PURCHASED MULTIPLE SETS OF NEW TIRES FOR THIS CAR BECAUSE I AM HAVING THE SAME ISSUE THAT ALL THE COMPLAINTS SAY ABOUT THE TIRES WEARING ON THE INSIDE WALLS. I HAVE HAD A FEW PROFESSIONALS LOOK TO FIND WHAT IS CAUSING THIS AND NONE OF THEM CAN FIND ANYTHING. I NOW EXPERIENCE SHAKING OF MY CAR WHILE DRIVING OVER 40 MPH. MY TIRE PRESSURE LIGHT COMES ON AND OFF WHENEVER. JUST IN THE PAST Y... Read more
Incident date: May 18, 2018
I HAVE PURCHASED MULTIPLE SETS OF NEW TIRES FOR THIS CAR BECAUSE I AM HAVING THE SAME ISSUE THAT ALL THE COMPLAINTS SAY ABOUT THE TIRES WEARING ON THE INSIDE WALLS. I HAVE HAD A FEW PROFESSIONALS LOOK TO FIND WHAT IS CAUSING THIS AND NONE OF THEM CAN FIND ANYTHING. I NOW EXPERIENCE SHAKING OF MY CAR WHILE DRIVING OVER 40 MPH. MY TIRE PRESSURE LIGHT COMES ON AND OFF WHENEVER. JUST IN THE PAST Y... Read more
Incident date: May 18, 2018
I HAVE PURCHASED MULTIPLE SETS OF NEW TIRES FOR THIS CAR BECAUSE I AM HAVING THE SAME ISSUE THAT ALL THE COMPLAINTS SAY ABOUT THE TIRES WEARING ON THE INSIDE WALLS. I HAVE HAD A FEW PROFESSIONALS LOOK TO FIND WHAT IS CAUSING THIS AND NONE OF THEM CAN FIND ANYTHING. I NOW EXPERIENCE SHAKING OF MY CAR WHILE DRIVING OVER 40 MPH. MY TIRE PRESSURE LIGHT COMES ON AND OFF WHENEVER. JUST IN THE PAST Y... Read more
Incident date: Nov 1, 2016
AT JUST OVER 90,000 MILES I HAD TRANSFER CASE PROBLEM THAT EVERYONE IS POSTING. AS DESCRIBED BY MECHANIC IT IS A MANUFACTURING DEFECT. TRANSFER CASE IS PLACED JUST ABOVE CATALYTIC CONVERTER (WHICH THROWS OFF ALOT OF HEAT) AS A RESULT OIL IN TRANSFER CASE COOKS OVER TIME AND GEARS ARE DESTROYED. MAZDA DID NOT PROVIDE A WAY TO REPLACE AND OR CHECK THIS FLUID WITHOUT TAKING DOWN THE ENTIRE TRANSMIS... Read more
Incident date: Nov 1, 2016
AT JUST OVER 90,000 MILES I HAD TRANSFER CASE PROBLEM THAT EVERYONE IS POSTING. AS DESCRIBED BY MECHANIC IT IS A MANUFACTURING DEFECT. TRANSFER CASE IS PLACED JUST ABOVE CATALYTIC CONVERTER (WHICH THROWS OFF ALOT OF HEAT) AS A RESULT OIL IN TRANSFER CASE COOKS OVER TIME AND GEARS ARE DESTROYED. MAZDA DID NOT PROVIDE A WAY TO REPLACE AND OR CHECK THIS FLUID WITHOUT TAKING DOWN THE ENTIRE TRANSMIS... Read more
Incident date: Jul 1, 2015
TAKATA RECALL: I RECEIVED A LETTER IN 7/2015 STATING MY CAR'S AIR BAGS HAD BEEN RECALLED AND TO WAIT FOR A SECOND LETTER TO SCHEDULE A REPLACEMENT APPOINTMENT. NEVER RECIEVED 2ND LETTER AND NOW CAR IS NOT ON RECALL. I SUSPECT IT (MY CAR) WAS REPORTED AS HAVING AIR BAGS REPLACED WHICH HAS NOT HAPPENED. I AM CONCERNED AS IT WAS REPORTED ON THE NEWS THAT THIS TYPE OF THING HAS BEEN DONE A LOT. I'D LI... Read more
Incident date: Jun 7, 2018
MY BRAKES DID NOT RESPOND AS THEY NORMALLY WOULD UPON APPLICATION OF THE BRAKE PEDAL WHEN APPROACHING AN INTERSECTION ON THURSDAY MORNING. IT FELT ALMOST LIKE THERE WAS A PILLOW UNDER THE BRAKE PEDAL. THIS OCCURRED ONCE ON THURSDAY MORNING, AND ONCE ON FRIDAY AFTERNOON. FRIDAY EVENING BRAKE FLUID WAS FILLED TO ENSURE THAT THERE WAS NOT A LACK OF FLUID CAUSING THE PROBLEM, HOWEVER THE PROBLEM AGAIN... Read more
Incident date: Jun 4, 2018
WHEN REPLACING REAR DRIVERS SIDE REAR BRAKES AND ROTOR, NOTICED EXCESSIVE WEAR COMPARED TO PASSENGER SIDE. REPLACED PADS AND ROTORS ON BOTH DRIVERS AND PASSENGERS REAR. TWICE SINCE THE REPLACEMENT, THE REAR BRAKES HAVE STAYED ENGAGED ON THE DRIVERS SIDE, CAUSING EXCESSIVE HEATING, SMOKING, ETC TO THE BRAKES, WHEELS, AND TIRES. SUSPECT PARKING BRAKE ON DRIVER SIDE NOT DISENGAGING. HAVE STOPPED USIN... Read more
Incident date: Jan 5, 2018
AFTER DRIVING AND PUTTING THE CAR IN PARK AND TRYING TO TURN THE CAR OFF THE CAR RADIO AND DASH INDICATORS REMAIN ON. I AM NOT ABLE TO COMPLETELY TURN THE CAR OFF WITHOUT PUTTING IT IN REVERSE AND BACKING IT UP SOME AND THEN DRIVING FORWARD AGAIN AND PUTTING IT IN PARK AND PUSHING THE POWER BUTTON AGAIN. JUST TRYING TO RESTART THE CAR OR SHIFT IT TO DRIVE AND BACK TO TURN THE POWER COMPLETELY OF... Read more
Incident date: Jun 27, 2018
THE TAILLIGHTS INTERNAL RED HOUSING IS MELTING ON BOTH DRIVER AND PASSENGER SIDES AND MAKING A SAFETY ISSUE FOR VISIBILITY. THIS INTERNAL RED HOUSING OR FIXTURE SURROUNDS THE BRAKE/LIGHT BULB. THIS IS A HATCHBACK AND I HAVE SEEN OTHER MAZDA 3 HATCHES WITH THE SAME ISSUE. ALSO EVERYONE IS HAVING THIS ISSUE EVEN OTHER MAZDAS IN THIS YEAR RANGE THAT I HAVE SEEN/READ ONLINE
Incident date: Jun 26, 2018
LED DAYTIME RUNNING LIGHTS ON HEADLIGHT NOW FLICKER AND FAIL INSPECTION EVEN THOUGH NO DAMAGE OR IMPACTS OCCURRED TO THE HEADLIGHT. REPAIR IS IN EXCESS OF $1200. HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/LIGHTS/EXTERIOR_LIGHTING.SHTML HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/HEADLIGHTS-PROBLEMS.PHP
Incident date: Jun 20, 2018
AT 70,000 AND 9 YEARS TO THE DAY SINCE WE PURCHASED THE VEHICLE THE FRONT SUB-FRAME IS DANGEROUSLY RUSTED AND CLOSE TO COMPLETE FAILURE. DETECTED DURING ROUTINE SERVICE.
Incident date: Jun 4, 2018
THE VEHICLE WAS PURCHASED BY ME AND GIVEN TO MY SON TO DRIVE A YEAR AGO. THE VEHICLE HAS ABOUT 120,000 MILES AND RUN PERFECTLY EXCEPT IT WON'T PASS A STATE INSPECTION BECAUSE THE INSPECTOR SAYS THE SUBFRAME UNDER THE ENGINE IS SO BADLY RUSTED, THE ENGINE COULD EASILY DROP OUT FROM UNDER THE CAR WHILE IN OPERATION. THIS IS A SAFETY HAZARD AND WERE TOLD MAZDA IS IGNORING THE ISSUE.