Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 20, 2018
AT TAKE OFFS, MY WHEELS SPIN LIKE THERE IS NO TRACTION AND I FEEL LIKE I HAVE NO CONTROL OVER MY CAR. ALSO, WHILE DRIVING, I'VE HAD TO EXAGGERATE THE TURNING OF MY STEERING WHEEL TO CHANGE LANES, WHILE PARKED AND PULLING OUT OF A PARKING SPOT, WHEN TURNING THE STEERING WHEEL IT SOUNDS LIKE SOMETHING BROKE(CRACKING). THIS ALSO BRINGS UP THE BRAKES ISSUE. I ALMOST T-BONED SOMEONE THAT RAN A RED LIGH... Read more
Incident date: Jul 31, 2018
TOP OF WHEEL WELL ON BOTH SIDES IN THE BACK OF THE VEHICLE IS ALMOST COMPLETELY ROTTED OUT - THIS IS AN ON GOING ISSUE AND APPARENTLY HAS BEEN HAPPENING FOR A WHILE BUT IT IS HARD TO NOTICE SINCE IT IS BEHIND THE CLOSED DOOR THAT IT IS APPARENT AND SINCE I AM USUALLY DRIVING, I WOULD NOT HAVE NOTICED IT. I WAS HAVING MY FLEX PIPE REPLACED AND HAVE BEEN NOTICING SOME ANGING IN THE REAR OF THE VEHI... Read more
Incident date: Jul 31, 2018
TOP OF WHEEL WELL ON BOTH SIDES IN THE BACK OF THE VEHICLE IS ALMOST COMPLETELY ROTTED OUT - THIS IS AN ON GOING ISSUE AND APPARENTLY HAS BEEN HAPPENING FOR A WHILE BUT IT IS HARD TO NOTICE SINCE IT IS BEHIND THE CLOSED DOOR THAT IT IS APPARENT AND SINCE I AM USUALLY DRIVING, I WOULD NOT HAVE NOTICED IT. I WAS HAVING MY FLEX PIPE REPLACED AND HAVE BEEN NOTICING SOME ANGING IN THE REAR OF THE VEHI... Read more
Incident date: Jul 31, 2018
TOP OF WHEEL WELL ON BOTH SIDES IN THE BACK OF THE VEHICLE IS ALMOST COMPLETELY ROTTED OUT - THIS IS AN ON GOING ISSUE AND APPARENTLY HAS BEEN HAPPENING FOR A WHILE BUT IT IS HARD TO NOTICE SINCE IT IS BEHIND THE CLOSED DOOR THAT IT IS APPARENT AND SINCE I AM USUALLY DRIVING, I WOULD NOT HAVE NOTICED IT. I WAS HAVING MY FLEX PIPE REPLACED AND HAVE BEEN NOTICING SOME ANGING IN THE REAR OF THE VEHI... Read more
Incident date: Jul 30, 2018
MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTER... Read more
Incident date: Jul 30, 2018
MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTER... Read more
Incident date: Jul 30, 2018
MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTER... Read more
Incident date: Jun 4, 2018
"TAKATA RECALL" INDICATOR AIRBAG LIGHT HAVING ISSUES?
Incident date: Jul 23, 2018
TL* THE CONTACT OWNS A 2004 MAZDA MPV. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, SHE STRUCK ANOTHER VEHICLE ON THE DRIVER'S SIDE DOOR. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFOR... Read more
Crash
Incident date: Jul 19, 2018
I AM WRITING THIS LETTER BECAUSE I RECENTLY LEARNED ABOUT A SAFETY ISSUE WITH MY CAR DURING A ROUTINE OIL CHANGE ON THURSDAY, JULY 19, 2018. I WAS MADE AWARE BY THE MECHANIC THAT THE SUBFRAME ON MY 2011 MAZDA6 IS COVERED IN RUST AND SHOULD BE REPLACED. UPON TRUSTED INSPECTIONS FROM TWO DIFFERENT AUTO SHOPS, THE RESULT IS THE SAME: I NEED A NEW SUBFRAME BECAUSE IT IS EXTREMELY DANGEROUS IF IT BRO... Read more
Incident date: Jul 28, 2018
WHILE DRIVING ON TOWN ROADS AND AROUND A TRAFFIC CIRCLE A LOUD NOISE WAS HEARD FROM THE RIGHT HAND SIDE OF THE VEHICLE. I ATTEMPTED TO PULL INTO A NEARBY GAS STATION BUT THE VEHICLE WOULD NOT STEER TO THE LEFT ENOUGH TO ENTER THE PARKING LOT. I MANAGED TO PULL INTO ANOTHER LOT A SHORT DISTANCE DOWN THE STREET ON THE RIGHT HAND SIDE. I INSPECTED THE UNDER SIDE OF THE VEHICLE AND DISCOVERED THE F... Read more
Incident date: Jul 28, 2018
WHILE DRIVING ON TOWN ROADS AND AROUND A TRAFFIC CIRCLE A LOUD NOISE WAS HEARD FROM THE RIGHT HAND SIDE OF THE VEHICLE. I ATTEMPTED TO PULL INTO A NEARBY GAS STATION BUT THE VEHICLE WOULD NOT STEER TO THE LEFT ENOUGH TO ENTER THE PARKING LOT. I MANAGED TO PULL INTO ANOTHER LOT A SHORT DISTANCE DOWN THE STREET ON THE RIGHT HAND SIDE. I INSPECTED THE UNDER SIDE OF THE VEHICLE AND DISCOVERED THE F... Read more
Incident date: Jul 27, 2018
SUBFRAME RUST THE FRONT PASSENGER SUBFRAME IS SEVERELY RUSTED TO THE POINT THAT TMY LOCAL MAZDA DEALER (ALDEN MAZDA IN FAIRHAVEN, MA) DIDNT WANT TO PERFORM ROUTINE MAINTENANCE DUE TO THEIR CONCERNS OVER THIS VERY SERIOUS SAFETY ISSUE. THEY TOLD ME THAT THE CAR IS UNSAFE TO DRIVE AT THIS POINT. I DRIVE APPROXIMATELY 150 TO 200 MILES ON MOST DAYS AND I'M VERY CONCERNED FOR MY SAFETY. I PURCHASED ... Read more
Incident date: Jul 27, 2018
SUBFRAME RUST THE FRONT PASSENGER SUBFRAME IS SEVERELY RUSTED TO THE POINT THAT TMY LOCAL MAZDA DEALER (ALDEN MAZDA IN FAIRHAVEN, MA) DIDNT WANT TO PERFORM ROUTINE MAINTENANCE DUE TO THEIR CONCERNS OVER THIS VERY SERIOUS SAFETY ISSUE. THEY TOLD ME THAT THE CAR IS UNSAFE TO DRIVE AT THIS POINT. I DRIVE APPROXIMATELY 150 TO 200 MILES ON MOST DAYS AND I'M VERY CONCERNED FOR MY SAFETY. I PURCHASED ... Read more
Incident date: Jul 27, 2018
SUBFRAME RUST THE FRONT PASSENGER SUBFRAME IS SEVERELY RUSTED TO THE POINT THAT TMY LOCAL MAZDA DEALER (ALDEN MAZDA IN FAIRHAVEN, MA) DIDNT WANT TO PERFORM ROUTINE MAINTENANCE DUE TO THEIR CONCERNS OVER THIS VERY SERIOUS SAFETY ISSUE. THEY TOLD ME THAT THE CAR IS UNSAFE TO DRIVE AT THIS POINT. I DRIVE APPROXIMATELY 150 TO 200 MILES ON MOST DAYS AND I'M VERY CONCERNED FOR MY SAFETY. I PURCHASED ... Read more
Incident date: Jan 1, 2018
PLEASE HELP ME I HAD PURCHASED A VEHICLE FROM OURISMAN MAZDA IN LAUREL MD. EVER SINCE I PURCHASED IT I HAD AN ACCELERATION PROBLEM THEY HAD TOLD ME THAT AS LONG AS THE ENGINE LIGHT DOESN'T COME ON ITS HOW IT WAS DESIGN. WELL IT KEEPS THE SAME SPEED AND RPM WHEN YOU LET OFF THE ACCELERATOR. I GUESS YOUR AGENCY HAS CONTACTED MAZDAUSA FROM MY LAST EMAIL. THIS TIME THEY TOLD ME THAT I HAD PURCHASED A... Read more
Incident date: Jun 11, 2018
TAKATA RECALL, LIGHT CONTINUES TO FLASH WHILE DRIVING AND SITTING IN PARK, GOING DOWN THE HIGHWAY OR CITY STREETS.DRIVING DOWN THE HIGHWAY THE CAR STOPPED PULLING WITH TRAFFIC SPEED OF 65 MPH HAD TO MANEUVER OFF THE HIGHWAY. WOULDN'T PULL IN ANY GEAR, SHIFTER ONLY HAD ONE GEAR IT WOULD SIT IN WILL SLIDE FROM NEUTRAL TO DRIVE 2. COST $224.00 TO TOW WHICH I HAD TO BORROW.
Incident date: Jun 11, 2018
TAKATA RECALL, LIGHT CONTINUES TO FLASH WHILE DRIVING AND SITTING IN PARK, GOING DOWN THE HIGHWAY OR CITY STREETS.DRIVING DOWN THE HIGHWAY THE CAR STOPPED PULLING WITH TRAFFIC SPEED OF 65 MPH HAD TO MANEUVER OFF THE HIGHWAY. WOULDN'T PULL IN ANY GEAR, SHIFTER ONLY HAD ONE GEAR IT WOULD SIT IN WILL SLIDE FROM NEUTRAL TO DRIVE 2. COST $224.00 TO TOW WHICH I HAD TO BORROW.
Incident date: Jun 11, 2018
TAKATA RECALL, LIGHT CONTINUES TO FLASH WHILE DRIVING AND SITTING IN PARK, GOING DOWN THE HIGHWAY OR CITY STREETS.DRIVING DOWN THE HIGHWAY THE CAR STOPPED PULLING WITH TRAFFIC SPEED OF 65 MPH HAD TO MANEUVER OFF THE HIGHWAY. WOULDN'T PULL IN ANY GEAR, SHIFTER ONLY HAD ONE GEAR IT WOULD SIT IN WILL SLIDE FROM NEUTRAL TO DRIVE 2. COST $224.00 TO TOW WHICH I HAD TO BORROW.
Incident date: Jul 28, 2018
CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED
Fire
Incident date: Jul 28, 2018
CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED
Fire
Incident date: Jul 28, 2018
CAR BURST INTO FLAMES WHILE DRIVING ON HIGHWAY, UNKNOWN CAUSE, SUSPECT ELECTRICAL OR FUEL SYSTEM RELATED
Fire
Incident date: Jul 26, 2018
BOUGHT 2009 MAZDA 6 BRAND NEW. CAR HAS 140,000 MILES WELL MAINTAINED. I HAD TO SLAM ON MY BRAKES TO AVOID A COLLISION WITH A TRUCK PULLING A TRAILER. THE TRUCK WAS AT A STOP SIGN FACING WEST, I HAD RIGHT OF WAY DRIVING NORTH, TRUCK DRIVER PULLED OUT IN FRONT OF ME TURNING LEFT TO GO SOUTH. MY SPEED APROX.40MPH TO DEAD STOP.. MY VEHICLE NEVER LEFT THE ROAD OR NO IMPACT WITH OTHER VEHICLE. AS I... Read more
Incident date: Jul 26, 2018
BOUGHT 2009 MAZDA 6 BRAND NEW. CAR HAS 140,000 MILES WELL MAINTAINED. I HAD TO SLAM ON MY BRAKES TO AVOID A COLLISION WITH A TRUCK PULLING A TRAILER. THE TRUCK WAS AT A STOP SIGN FACING WEST, I HAD RIGHT OF WAY DRIVING NORTH, TRUCK DRIVER PULLED OUT IN FRONT OF ME TURNING LEFT TO GO SOUTH. MY SPEED APROX.40MPH TO DEAD STOP.. MY VEHICLE NEVER LEFT THE ROAD OR NO IMPACT WITH OTHER VEHICLE. AS I... Read more
Incident date: Jul 26, 2018
BOUGHT 2009 MAZDA 6 BRAND NEW. CAR HAS 140,000 MILES WELL MAINTAINED. I HAD TO SLAM ON MY BRAKES TO AVOID A COLLISION WITH A TRUCK PULLING A TRAILER. THE TRUCK WAS AT A STOP SIGN FACING WEST, I HAD RIGHT OF WAY DRIVING NORTH, TRUCK DRIVER PULLED OUT IN FRONT OF ME TURNING LEFT TO GO SOUTH. MY SPEED APROX.40MPH TO DEAD STOP.. MY VEHICLE NEVER LEFT THE ROAD OR NO IMPACT WITH OTHER VEHICLE. AS I... Read more
Incident date: Jul 19, 2018
MY COMPLAINT IS REGARDING EXCESSIVE RUST/CORROSION OF THE SUBFRAME OF MY VEHICLE THAT WAS RECENTLY DISCOVERED DURING A ROUTINE OIL CHANGE. I AM AT JUST UNDER 113,000 MILES, AND THE CAR IS OTHERWISE IN GREAT CONDITION. I EXPECTED A GOOD FIVE MORE YEARS OF USE, BUT NOW, DUE TO THE DANGEROUS CIRCUMSTANCES, I AM IN SEARCH OF A NEW CAR. I PURCHASED MY MAZDA NEW IN MARCH OF 2009, AND OTHER THAN ROUTIN... Read more
Incident date: Jul 10, 2018
THE RING/ASSEMBLY HOLDING THE DRIVER SIDE VISOR CRACKED WITH NORMAL USE (PUTTING THE VISOR DOWN (NO EXCESS FORCE WAS USED) AND THE VISOR FELL INTO THE DRIVER'S LINE OF VISION, OBSCURING VISION. IT WAS NOT POSSIBLE TO PUT THE VISOR BACK UP AGAIN. THE RING FELL OUT OF THE CAR INTERIOR.
Incident date: Jul 10, 2018
THE RING/ASSEMBLY HOLDING THE DRIVER SIDE VISOR CRACKED WITH NORMAL USE (PUTTING THE VISOR DOWN (NO EXCESS FORCE WAS USED) AND THE VISOR FELL INTO THE DRIVER'S LINE OF VISION, OBSCURING VISION. IT WAS NOT POSSIBLE TO PUT THE VISOR BACK UP AGAIN. THE RING FELL OUT OF THE CAR INTERIOR.
Incident date: Jul 26, 2018
WENT IN FOR A SERVICE AROUND 55,000 MILES AND WAS TOLD THAT NEW REAR BRAKES WERE NEEDED. GOT A SECOND OPINION AND WAS TOLD THAT THEY COULD GO A LITTLE LONGER. STARTED HEARING SQUEAKING, TOOK THEM BACK TO THE MECHANIC WHO SAID THEY NEEDED REPLACING. REPLACED AT 59,000 MILES. WENT IN TODAY 7/26/18 AND WAS TOLD MY REAR BRAKES WERE AT 4% AND WOULD NEED REPLACING BY MY NEXT VISIT. THIS WOULD MEAN 2 REA... Read more
Incident date: Jul 26, 2018
WENT IN FOR A SERVICE AROUND 55,000 MILES AND WAS TOLD THAT NEW REAR BRAKES WERE NEEDED. GOT A SECOND OPINION AND WAS TOLD THAT THEY COULD GO A LITTLE LONGER. STARTED HEARING SQUEAKING, TOOK THEM BACK TO THE MECHANIC WHO SAID THEY NEEDED REPLACING. REPLACED AT 59,000 MILES. WENT IN TODAY 7/26/18 AND WAS TOLD MY REAR BRAKES WERE AT 4% AND WOULD NEED REPLACING BY MY NEXT VISIT. THIS WOULD MEAN 2 REA... Read more
MAZDA
B-SERIES TRUCK
(2005) - AIR BAGS
Jul 26, 2018
Incident date: Jul 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V806000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING MAZDA (1545 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 714-3177) WAS CONTACTED AND ... Read more
Incident date: Jul 25, 2018
I WAS DRIVING AND MAKING A TURN WHEN A LOUD CLUNKING NOISE OCCURRED AND I LOST STABILITY OF THE CAR. IN ORDER TO MAKE IT TO THE DEALERSHIP (WHICH WAS WITHIN A MILE), I HAD TO TURN THE WHEEL TO THE LEFT AND DRIVE 10MPH TO MAINTAIN STABILITY. OVER THE 2 DAYS PREVIOUS TO THE EVENT I HEARD OCCASIONAL CLUNKING NOISES WHILE DRIVING. THE MECHANIC FOUND SIGNIFICANT RUST THAT HAD GONE THROUGH THE SUBFRAME ... Read more
Incident date: Jul 25, 2018
I WAS DRIVING AND MAKING A TURN WHEN A LOUD CLUNKING NOISE OCCURRED AND I LOST STABILITY OF THE CAR. IN ORDER TO MAKE IT TO THE DEALERSHIP (WHICH WAS WITHIN A MILE), I HAD TO TURN THE WHEEL TO THE LEFT AND DRIVE 10MPH TO MAINTAIN STABILITY. OVER THE 2 DAYS PREVIOUS TO THE EVENT I HEARD OCCASIONAL CLUNKING NOISES WHILE DRIVING. THE MECHANIC FOUND SIGNIFICANT RUST THAT HAD GONE THROUGH THE SUBFRAME ... Read more
MAZDA
B-SERIES TRUCK
(2003) - ELECTRICAL SYSTEM
Jul 26, 2018
Incident date: Jul 25, 2018
THE ELECTRICAL SYSTEM SHUT DOWN WHILE I WAS DRIVING, TURNING OFF AIR CONDITIONER, RADIO, INTERIOR LIGHTS, AND TURN INDICATOR. THE DASH LIT UP ABS, AIRBAG, AND CRUISE CONTROL INDICATORS. WHEN I STOPPED, I TURNED OFF THE ENGINE AND TURNED THE KEY TO POWER WITHOUT STARTING ENGINE AND FOUND THE ELECTRICAL WORKING AGAIN. I TRIED DRIVING AGAIN AND THE ELECTRICAL SYSTEM WORKED FOR A SHORT TIME AND WENT O... Read more
MAZDA
B-SERIES TRUCK
(2003) - EXTERIOR LIGHTING
Jul 26, 2018
Incident date: Jul 25, 2018
THE ELECTRICAL SYSTEM SHUT DOWN WHILE I WAS DRIVING, TURNING OFF AIR CONDITIONER, RADIO, INTERIOR LIGHTS, AND TURN INDICATOR. THE DASH LIT UP ABS, AIRBAG, AND CRUISE CONTROL INDICATORS. WHEN I STOPPED, I TURNED OFF THE ENGINE AND TURNED THE KEY TO POWER WITHOUT STARTING ENGINE AND FOUND THE ELECTRICAL WORKING AGAIN. I TRIED DRIVING AGAIN AND THE ELECTRICAL SYSTEM WORKED FOR A SHORT TIME AND WENT O... Read more
Incident date: Jul 25, 2018
I HAVE HAD ISSUES WITH THE FRONT AND REAR LIGHTS. DISCOVERED THAT THE SOCKET TO THE HEADLIGHT ON THE DRIVERS SIDE WAS MELTED WHEN I WENT TO REPLACE THE BULB. AFTER REPLACING THE SOCKET THE LIGHT WORKED ONLY INTERMITTENTLY. THERE SEEMED TO BE A POOR CONNECTION AND I WOULD HAVE TO ADJUST THE WIRING LEADING TO THE BULB UNTIL I GOT A GOOD CONNECTION. THIS CONNECTION WAS EASILY LOST HITTING BUMPS I... Read more
Incident date: Apr 1, 2018
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION IS NOT TURNING OFF. MY MAZDA IS EQUIPPED WITH A GATE- TYPE AT SHIFTER. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSIT ION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION IS STAYING ON (IN ACCESSORY MODE). FROM READING ONLINE AND MANY SIMILAR COMPLAINTS NOT JUST WITH THE MAZDA 6 (2014) BUT WITH THE MAZDA CX-5 (2013-15), THIS CONCERN MAY BE CAUSED BY A... Read more
Incident date: Jul 23, 2018
DRIVING ON RTE 95 S IN PA. WHEN THE RIGHT REAR YOKOHAMA GEOLANDAR G91A TIRE BLEW OUT WITHOUT WARNING. THE ENTIRE CENTER TREAD SEPARATED FROM THE SIDEWALL AND TOOK OFF DOWN THE HIGHWAY. THE TPMS DID NOT ALERT ME AND ONLY THE SIDEWALLS ARE LEFT. MAZDA AND YOKOHAMA COULDN'T CARE LESS WHEN I CONTACTED THEM.
Incident date: Jul 22, 2018
WE WERE ON A CITY ROAD UPHILL AND DRIVING TO A FRIENDS HOME. OUR MAZDA CX-9 GRAND TOURING MADE A RATTLING NOISE, RELEASED A LOT OF WHITE SMOKE, AND LOST ACCELERATION. I IMMEDIATELY PULLED THE CAR ON THE SHOULDER AND A BY PASSER STOPPED HIS CAR ON OPPOSITE SHOULDER AND ANALYZED THE SITUATION AND SHOUTED MOVE YOUR FAMILY OUT AND MOVE FROM THE CAR SINCE ITS ON FIRE UNDERNEATH. WE IMMEDIATELY MOVED O... Read more
Fire
Incident date: Jul 19, 2018
THE FRAME ON MY VEHICLE SPECIALLY THE 'CRADLE' ON THE PASSENGER SIDE FAILED WHILE BRAKING. SPECIFICALLY THE ''CRADLE' IS RUSTED AND SPLIT ALMOST ALL THE WAY THROUGH. THE VEHICLE IS NOW UNDRIVABLE. IT IS A SEVERE SAFETY RISK
Incident date: Jul 10, 2018
SUNROOF EXPLODED WHILE DRIVING APPROX 40 MPH. WERE IN A VALLEY ON VACATION IN COLORADO, NO TREES OR ANYTHING OVERHEAD WHEN THIS HAPPENED. WE HAD JUST CLOSED THE WINDOWS AND TURNED ON THE AIR CONDITIONER AS IT WAS GETTING HOT. ABOUT 2 MINUTES LATER WE HEARD A LOUD EXPLOSION. ONLY WHEN WE PULLED OVER DID WE DISCOVER IT WAS THE SUNROOF.
Incident date: Jul 1, 2018
LEFT SIDE OF DRIVER'S SEAT HEIGHT ADJUSTMENT LIFTER LINK IS BROKEN. DRIVERS'S SEAT ROCKS ON THE LEFT SIDE DURING BRAKING, ACCELERATION, AND WHEN STATIONARY. THIS IS DISTRACTING TO THE DRIVER AND COULD CAUSE AN ACCIDENT. IT COULD ALSO LEAD TO A MORE CATASTROPHIC FAILURE.
Incident date: Apr 11, 2018
CAR WAS ALWAYS SERVICED REGULARLY. ONE DAY I WAS ABOUT TO GET ON A BUSY HIGHWAY INTO BOSTON JUST BEFORE RUSH HOUR, WHEN MY CAR SUDDENLY MADE A LOUD KNOCKING NOISE IN THE ENGINE. I IMMEDIATELY PULLED OVER AND THEN THE CAR SHUT OFF. NO LIGHTS EVER CAME ON BEFOREHAND AND NO LEAKING OF FLUIDS EVER HAPPENED BEFORE INCIDENT. HAD IT TOWED TO MAZDA DEALER, WHO AT FIRST TOLD ME THEY WOULDN'T BE ABLE TO... Read more
Incident date: May 8, 2018
ENGINE WON'T SHUT OFF SOMETIMES WHEN AUTOMATIC TRANSMISSION IS IN PARK. PUSH THE ENGINE OFF BUTTON THE ENGINE IS OFF ACCESSORIES AND INSTRUMENT PANEL LIGHTS ARE ON AS IF TRYING TO START THE ENGINE. PUSH THE ENGINE START BUTTON STARTS THE ENGINE. IT'LL KEEP CYCLING THESE TWO MODE AND CAN'T TURN OFF ENGINE COMPLETELY. DEALER KNOWS ABOUT THIS PROBLEM OCCURRING IN MAZDA6. $400 TO REPLACE SHIFTER A... Read more
Incident date: Jul 13, 2018
FRONT SUBFRAME CORROSION. WE WERE FORTUNATE IN THAT WE NOTICED THE CAR PULLING TO THE RIGHT, SLOWED DOWN, HEARD A "POP" AND LOST CONTROL OF STEERING BUT WE WERE GOING SLOW PULLED OVER AND TOWED TO GARAGE. THE PART HAS A 3 WEEK DELIVERY TIME AND THE PRICE HAS RECENTLY DOUBLED FROM 600.00 TO 1,200.00 IN THE FEW DAYSOUR MECHANIC CALLED TO GET. THIS SEEMSTO BE A SERIOUS SAFETY ISSUE BUT NO RECALL.
Incident date: Jul 13, 2018
HEARD A KNOCK WHILE DRIVING (AS THOUGH HITTING POTHOLE). NEXT DAY STEERING COLUMN FELT LOOSE, BREAKS SEEMED WORN AND SOUND ON SHARP TURNS. LATER THAT DAY WHILE DRIVING IN CITY, WENT OVER A NORMAL DIP IN THE ROAD AND HEARD A CRACK/LOUDER KNOCK. WHEEL TURNED TO THE LEFT, EVEN THOUGH DRIVING STRAIGHT. WHEN APPLYING BRAKES, WHEEL NOW TURNED TO THE RIGHT. PULLED ASIDE AND RAN OVER CURB AS BRAKES WERE ... Read more
Incident date: Jul 13, 2018
HEARD A KNOCK WHILE DRIVING (AS THOUGH HITTING POTHOLE). NEXT DAY STEERING COLUMN FELT LOOSE, BREAKS SEEMED WORN AND SOUND ON SHARP TURNS. LATER THAT DAY WHILE DRIVING IN CITY, WENT OVER A NORMAL DIP IN THE ROAD AND HEARD A CRACK/LOUDER KNOCK. WHEEL TURNED TO THE LEFT, EVEN THOUGH DRIVING STRAIGHT. WHEN APPLYING BRAKES, WHEEL NOW TURNED TO THE RIGHT. PULLED ASIDE AND RAN OVER CURB AS BRAKES WERE ... Read more
Incident date: Jul 13, 2018
HEARD A KNOCK WHILE DRIVING (AS THOUGH HITTING POTHOLE). NEXT DAY STEERING COLUMN FELT LOOSE, BREAKS SEEMED WORN AND SOUND ON SHARP TURNS. LATER THAT DAY WHILE DRIVING IN CITY, WENT OVER A NORMAL DIP IN THE ROAD AND HEARD A CRACK/LOUDER KNOCK. WHEEL TURNED TO THE LEFT, EVEN THOUGH DRIVING STRAIGHT. WHEN APPLYING BRAKES, WHEEL NOW TURNED TO THE RIGHT. PULLED ASIDE AND RAN OVER CURB AS BRAKES WERE ... Read more
Incident date: Jul 19, 2018
ENGINE CRADLE/CROSSMEMBER IS SEVERELY DETERIORATED ON THE PASSENGER SIDE. EXCESSIVE RUST AND HOLES IN THE STRUCTURE. MY CONCERN IS A SAFETY ISSUE IN DRIVING THE CAR AND HAVING IT STAY TOGETHER.
Incident date: Jul 19, 2018
ENGINE CRADLE/CROSSMEMBER IS SEVERELY DETERIORATED ON THE PASSENGER SIDE. EXCESSIVE RUST AND HOLES IN THE STRUCTURE. MY CONCERN IS A SAFETY ISSUE IN DRIVING THE CAR AND HAVING IT STAY TOGETHER.