Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Aug 10, 2018
THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXP... Read more
Incident date: Jul 12, 2017
BOUGHT THE CAR JULY 30 2016. LEFT FRONT CONTROL ARM BROKE CAUSING LOST STEERING AND ADDITIONAL DAMAGE TO THE CAR. HAD THE CAR REPAIRED AT A SHOP JULY 20 2017. GOT A RECALL NOTICE FOR THE SAME ISSUE SEPT 2017. JUST HAD THE CAR REPAIRED AS PER THE RECALL 08/09/2018 BUT NOW MAZDA DOES NOT WANT TO REIMBURSE FOR THE PRIOR REPAIRS MADE SINCE IT WAS AFTER THE AUGUST 10 2016 DATE ON THE RECALL AND CAUSE I... Read more
Incident date: Jul 26, 2018
WHILE DRIVING MY 2009 MAZDA 6 AT 30 MPH ON A CITY STREET THE CAR VIOLENTLY PULLED TO THE RIGHT AND I HAD TO CUT THE WHEEL TO THE LEFT IN ORDER TO DRIVE STRAIGHT. I BROUGHT THE CAR TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CAR'S SUBFRAME HAD SIGNIFICANT RUST AND ROT AND WAS NOT SAFE TO DRIVE. THE CAR IS IN OTHERWISE GOOD CONDITION AND HAS APPROXIMATELY 65K MILES.
Incident date: Aug 1, 2018
THE FRONT OF THE SUB FRAME ON THE RIGHT SIDE HAS RUSTED AND THE CAR IS NOT DRIVEABLE. THE STEERING IS PRETTY MUCH DISABLED. I WAS ABLE TO GET IT TO THE SHOP WHICH IS A MILE AWAY. IT WILL TAKE TWO MONTHS TO REPAIR AS PARTS ARE NOT READILY AVAILABLE.
Incident date: Jul 6, 2018
MAZDA ISSUED RECALL ON REAR HATCH STRUT. MAZDA CLAIMS TO HAVE SWITCHED OUT STRUT ON RECALL SERVICE. POSSIBLE THEY DID NOT REPLACE DEFECT OR REPLACED WITH ANOTHER DEFECTED STRUT. STRUT FAILED WHILE UNLOADING GROCERIES, 18 MONTHS POST REPAIR, ALMOST SERIOUSLY INJURING MY WIFE. REQUEST A PROPER FIX, WAS TOLD THEY OFFER ONLY A 12 MONTH WARRANTY., BUT THAT IF THE VEHICLLE WAS BROUGHT TO DELEARSHIP THEY... Read more
Incident date: Aug 9, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE ENGINE CRADLE AND CROSS MEMBER HAD EXCESSIVE RUST. THE VEHICLE WAS TAKEN TO THE DEALER (SERRA MAZDA, 3363 S ARLINGTON RD, AKRON, OH 44312) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE... Read more
Incident date: Aug 3, 2018
THE PASSENGER DAYTIME RUNNING LED LIGHT IN THE HEADLIGHT ASSEMBLY EITHER DOES NOT WORK OR WILL FLICKER DURING OPERATION OF THE VEHICLE. IN ORDER FOR VEHICLES TO PASS INSPECTION, ALL EXTERIOR LIGHTS MUST WORK, SO THIS IS A SAFETY ISSUE THAT MAZDA NEEDS TO FURTHER INVESTIGATE.
Incident date: Aug 6, 2018
IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHE... Read more
Incident date: Aug 6, 2018
IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHE... Read more
Incident date: Aug 6, 2018
IN AUGUST 6TH, 2018, I WAS DRIVING BACK FROM WORK WITH MY 4Y OLD SON IN QUEBEC CITY AT 50 KM/H. WHEN I WANT TO STOP AT THE RED-LIGHT I SENSED A SIGNIFICANT LOSS OF STEERING CONTROL TO THE RIGHT AND I WAS COMPLETELY SHOCKED BECAUSE I WAS JUST ABOUT TO HIT A CYCLIST. AND MY SON WAS FRUSTRATED TOO. LUCKILY NOTHING BAD HAPPENED. BUT FROM THERE I WASN'T ABLE TO DRIVE CORRECTLY, I HELD THE STEERING WHE... Read more
Incident date: Jun 5, 2018
DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY I CAN'T EVEN SAY I CAN PULL OFF SAFELY BECAUSE ALL POWER... Read more
Incident date: Jun 5, 2018
DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY I CAN'T EVEN SAY I CAN PULL OFF SAFELY BECAUSE ALL POWER... Read more
Incident date: Jun 5, 2018
DRIVING TO WORK IN THE MORNING AT 5:45AM ON 06/05/2018 GOING 65 MPH AND MY CAR CUTS ENGINE POWER AND STARTS LOWLY DECLINING PRESSING GAS DID NOTHING AND MULTIPLE NOTIFICATIONS FLASHING SUCH AS VEHICLE SYSTEM MALFUNCTION, FORWARD SMART CITY BRAKE SUPPORT MALFUNCTION, SMART BRAKE SYSTEM MALFUNCTION. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY I CAN'T EVEN SAY I CAN PULL OFF SAFELY BECAUSE ALL POWER... Read more
Incident date: Jul 31, 2018
THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED SLOWING DOWN WITHOUT RESPONDING TO THE GAS PEDAL AND ENGINE PROPULSION REDUCED TO 'ZERO'. MY WIFE P... Read more
Incident date: Jul 31, 2018
THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED SLOWING DOWN WITHOUT RESPONDING TO THE GAS PEDAL AND ENGINE PROPULSION REDUCED TO 'ZERO'. MY WIFE P... Read more
Incident date: Jul 31, 2018
THIS INCIDENT HAPPENED ON 31ST JULY, WHEN MY WIFE WAS DRIVING THIS CAR ON HIGHWAY 4 MARTINEZ, CA AT AROUND 5.00 PM WITH OUR DAUGHTER (2 YEARS OLD) RETURNING FROM DAYCARE. SHE WAS DRIVING AT APPROX 60 MILE/HR, WHEN THE CAR STARTED GIVING AUDIO VISUAL WARNINGS ON MULTIPLE FAILURES AND THE CAR STARTED SLOWING DOWN WITHOUT RESPONDING TO THE GAS PEDAL AND ENGINE PROPULSION REDUCED TO 'ZERO'. MY WIFE P... Read more
Incident date: Jul 28, 2018
MAZDA DEALER WAS PERFORMING A COUPLE OF RECALLS. THEY FOUND THAT THE SUBFRAME WAS SEVERELY RUSTED. SAID THAT IT NEEDED REPLACED BEFORE IT FAILED. SAID THAT ENGINE COULD DROP OUT OR PROBLEMS WITH STEERING IF THE SUBFRAME FAILED. 9 YEAR OLD CAR WITH 100,000 MILES AND NO OTHER RUST PROBLEMS IS UNSAFE TO DRIVE BECAUSE OF PROBLEM WITH THE SUBFRAME. I CONTACTED MAZDA BUT HAVE NOT HEARD BACK FROM T... Read more
Incident date: Jul 28, 2018
MAZDA DEALER WAS PERFORMING A COUPLE OF RECALLS. THEY FOUND THAT THE SUBFRAME WAS SEVERELY RUSTED. SAID THAT IT NEEDED REPLACED BEFORE IT FAILED. SAID THAT ENGINE COULD DROP OUT OR PROBLEMS WITH STEERING IF THE SUBFRAME FAILED. 9 YEAR OLD CAR WITH 100,000 MILES AND NO OTHER RUST PROBLEMS IS UNSAFE TO DRIVE BECAUSE OF PROBLEM WITH THE SUBFRAME. I CONTACTED MAZDA BUT HAVE NOT HEARD BACK FROM T... Read more
MAZDA
B-SERIES TRUCK
(2006) - AIR BAGS
Aug 7, 2018
Incident date: Jul 1, 2018
TAKATA INFLATORS AND OTHER, THEY KEEP SENDING ME CARDS AND LETTERS, WHICH WARN ME NOT TO DRIVE MY CAR. THEN THEY SAY THEY WILL TOW MY CAR AND PROVIDE ME WITH A OTHER CAR. BUT THEIR NOT DOING ANYTHING. I'M VERY CONCERNED AT THIS POINT AND I NEED THEM TO TAKE ACTION AND HELP ME.
MAZDA
B-SERIES TRUCK
(2006) - ELECTRONIC STABILITY CONTROL (ESC)
Aug 7, 2018
Incident date: Jul 1, 2018
TAKATA INFLATORS AND OTHER, THEY KEEP SENDING ME CARDS AND LETTERS, WHICH WARN ME NOT TO DRIVE MY CAR. THEN THEY SAY THEY WILL TOW MY CAR AND PROVIDE ME WITH A OTHER CAR. BUT THEIR NOT DOING ANYTHING. I'M VERY CONCERNED AT THIS POINT AND I NEED THEM TO TAKE ACTION AND HELP ME.
MAZDA
B-SERIES TRUCK
(2006) - SUSPENSION
Aug 7, 2018
Incident date: Jul 1, 2018
TAKATA INFLATORS AND OTHER, THEY KEEP SENDING ME CARDS AND LETTERS, WHICH WARN ME NOT TO DRIVE MY CAR. THEN THEY SAY THEY WILL TOW MY CAR AND PROVIDE ME WITH A OTHER CAR. BUT THEIR NOT DOING ANYTHING. I'M VERY CONCERNED AT THIS POINT AND I NEED THEM TO TAKE ACTION AND HELP ME.
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL AND DYNAMIC STABILITY CONTROL OFF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL AND DYNAMIC STABILITY CONTROL OFF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ... Read more
Incident date: Aug 7, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED PULLING TO THE RIGHT. IN ADDITION, THE TRACTION CONTROL AND DYNAMIC STABILITY CONTROL OFF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT ... Read more
Incident date: Jul 25, 2018
THE REAR WHEEL WELL RUSTED OUT CAUSING THE SHOCK TO POKE A HOLE THRU THE BACK OF MY CARGO AREA. THIS CREATED A VERY DANGEROUS SITUATION FOR DRIVING. MY SON WAS DRIVING THE VEHICLE AND ALMOST LOST COMPLETE CONTROL OVER THE CAR DUE TO THIS. MAZDA HAS RECALLED 2004 AND OLDER FOR THIS EXACT PROBLEM BUT THEY HAVE NOT RECALLED 2005.
Incident date: Jul 25, 2018
THE REAR WHEEL WELL RUSTED OUT CAUSING THE SHOCK TO POKE A HOLE THRU THE BACK OF MY CARGO AREA. THIS CREATED A VERY DANGEROUS SITUATION FOR DRIVING. MY SON WAS DRIVING THE VEHICLE AND ALMOST LOST COMPLETE CONTROL OVER THE CAR DUE TO THIS. MAZDA HAS RECALLED 2004 AND OLDER FOR THIS EXACT PROBLEM BUT THEY HAVE NOT RECALLED 2005.
Incident date: Jul 25, 2018
THE REAR WHEEL WELL RUSTED OUT CAUSING THE SHOCK TO POKE A HOLE THRU THE BACK OF MY CARGO AREA. THIS CREATED A VERY DANGEROUS SITUATION FOR DRIVING. MY SON WAS DRIVING THE VEHICLE AND ALMOST LOST COMPLETE CONTROL OVER THE CAR DUE TO THIS. MAZDA HAS RECALLED 2004 AND OLDER FOR THIS EXACT PROBLEM BUT THEY HAVE NOT RECALLED 2005.
Incident date: Jul 31, 2018
WHILE DRIVING ON THE HIGHWAY AT ABOUT 55 MPH I HEARD A LOUD NOICE AND THE CAR SUDDENLY STARTED TO SWERVE, THE STEERING BECAME DIFFICULT. I WAS ABLE TO SLOW DOWN AND PULL OFF THE HIGHWAY AND TO A PARKING LOT. DURING THE RIDE AT A MUCH SLOWER SPEED AROUND 20-25 VERY LOUD NOISES CAME FROM THE RIGHT FRONT OF THE CAR ESPECIALLY,WHEN THE THE WHEEL WAS TURNED. THE VEHICLE IS NOT DRIVABLE AND HAD TO BE TO... Read more
Incident date: Jul 31, 2018
WHILE DRIVING ON THE HIGHWAY AT ABOUT 55 MPH I HEARD A LOUD NOICE AND THE CAR SUDDENLY STARTED TO SWERVE, THE STEERING BECAME DIFFICULT. I WAS ABLE TO SLOW DOWN AND PULL OFF THE HIGHWAY AND TO A PARKING LOT. DURING THE RIDE AT A MUCH SLOWER SPEED AROUND 20-25 VERY LOUD NOISES CAME FROM THE RIGHT FRONT OF THE CAR ESPECIALLY,WHEN THE THE WHEEL WAS TURNED. THE VEHICLE IS NOT DRIVABLE AND HAD TO BE TO... Read more
Incident date: Jul 31, 2018
WHILE DRIVING ON THE HIGHWAY AT ABOUT 55 MPH I HEARD A LOUD NOICE AND THE CAR SUDDENLY STARTED TO SWERVE, THE STEERING BECAME DIFFICULT. I WAS ABLE TO SLOW DOWN AND PULL OFF THE HIGHWAY AND TO A PARKING LOT. DURING THE RIDE AT A MUCH SLOWER SPEED AROUND 20-25 VERY LOUD NOISES CAME FROM THE RIGHT FRONT OF THE CAR ESPECIALLY,WHEN THE THE WHEEL WAS TURNED. THE VEHICLE IS NOT DRIVABLE AND HAD TO BE TO... Read more
Incident date: Aug 5, 2018
VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN PLACED INTO PARK POSITION (AN ISSUE WITH THE TRANSMISSION SENSOR IN THE GEARBOX ACCORDING TO ONLINE FORUMS). PROBLEM IS WHEN VEHICLE IS STATIONARY. THIS LEADS TO THE BATTERY BEING DRAINED AND NEEDING TO BE JUMPED. FORUMS WITH HUNDREDS OF SIMILAR STORIES WHERE THEIR VEHICLE WILL NOT PROPERLY SHUT OFF HAVE REVEALED THAT THERE IS A PART NUMBER FOR THE DEFECT... Read more
Incident date: Aug 1, 2018
RIGHT SIDE (PASSENGER SIDE) DRL LED LIGHT STRIP FLICKERING AND/OR NOT ILLUMINATING WITH MAIN HEADLIGHTS EITHER OFF OR ON. DURING DAYTIME DRIVING, WITH HEADLIGHTS OFF, LED DRL NOT ILLUMINATING AFFECTS VEHICLE CONSPICUOUSITY.
Incident date: Jul 8, 2018
THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A L... Read more
Crash
Incident date: Jul 8, 2018
THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A L... Read more
Crash
Incident date: Jul 8, 2018
THE ENGINE BEGAN REVVING HIGH AS I TOOK MY FOOT OFF THE ACCELERATOR AND APPLY THE BRAKES AS I APPROACHED A TRAFFIC RED LIGHT. I PUT THE CAR IN NEUTRAL TO SEE IF BY TAPPING THE GAS PEDAL IT WOULD STOP REVVING. IT DID NOT. WITH MY FOOT ON THE BRAKE PEDAL TO THE FLOOR, I PUT THE CAR IN DRIVE AND THE CAR SPED FORWARD DESPITE MY FOOT ON THE BRAKE PEDAL. I WENT THROUGH A RED LIGHT TRYING TO MAKE A L... Read more
Crash
Incident date: Jul 20, 2018
BRAKE PEDDLE STIFF, MAKES HISSING NOISE. AT TIMES WHILE IN TRAFFIC LOSS OF BRAKING ABILITY HAPPENS.
Incident date: Mar 17, 2017
VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECALL COUPLE MONTHS AGO FOR THE REAR SAME ISSUES WITH A CRANKING NOISE, NOW IT'S THE FRONT.
Incident date: Mar 17, 2017
VEHICLE MAKES A CRANKING NOISE WHEN STEERING AT A SLOW SPEED MEANING WHEN TURNING, REVERSING OR SLOWLY GOING OVER SPEED BUMPS IT MAKES A CRANKING NOISE ITS COMING FROM THE FRONT OF VEHICLE I DON'T KNOW IF THAT NORMAL HAS BEEN LIKE THAT SINCE I BOUGHT THE VEHICLE, IT WAS TAKEN IN DUE TO A RECENT RECALL COUPLE MONTHS AGO FOR THE REAR SAME ISSUES WITH A CRANKING NOISE, NOW IT'S THE FRONT.
Incident date: Aug 1, 2018
VERY BAD VIBRATION FROM THE ENGINE DUE TO FAILED AND COLLAPSED MOTOR MOUNTS
Incident date: Jul 30, 2018
RECENTLY WHILE DRIVING DOWN A STRAIGHT ROAD ABOUT 35 MPH MY STEERING STARTED TO FAIL IN ORDER TO KEEP THE CAR GOING STRAIGHT THE WHEEL HAS TO BE TURNED TO THE LEFT AND HELD IN PLACE. THE INDICATOR LIGHTS CAME ON THAT MY BRAKE ASSIST SYSTEM IS OFF/FAILING. THE CAR SLIGHTLY JERKS TO THE RIGHT WHEN TRYING TO STAY GOING STRAIGHT. THERE WAS NOISE COMING FROM UNDER THE CAR WHEN TURNING AND GOING IN REV... Read more
Incident date: Jul 30, 2018
RECENTLY WHILE DRIVING DOWN A STRAIGHT ROAD ABOUT 35 MPH MY STEERING STARTED TO FAIL IN ORDER TO KEEP THE CAR GOING STRAIGHT THE WHEEL HAS TO BE TURNED TO THE LEFT AND HELD IN PLACE. THE INDICATOR LIGHTS CAME ON THAT MY BRAKE ASSIST SYSTEM IS OFF/FAILING. THE CAR SLIGHTLY JERKS TO THE RIGHT WHEN TRYING TO STAY GOING STRAIGHT. THERE WAS NOISE COMING FROM UNDER THE CAR WHEN TURNING AND GOING IN REV... Read more
Incident date: Jul 30, 2018
RECENTLY WHILE DRIVING DOWN A STRAIGHT ROAD ABOUT 35 MPH MY STEERING STARTED TO FAIL IN ORDER TO KEEP THE CAR GOING STRAIGHT THE WHEEL HAS TO BE TURNED TO THE LEFT AND HELD IN PLACE. THE INDICATOR LIGHTS CAME ON THAT MY BRAKE ASSIST SYSTEM IS OFF/FAILING. THE CAR SLIGHTLY JERKS TO THE RIGHT WHEN TRYING TO STAY GOING STRAIGHT. THERE WAS NOISE COMING FROM UNDER THE CAR WHEN TURNING AND GOING IN REV... Read more
Incident date: Jul 28, 2018
I WAS DRIVING HOME FROM WORK, WHEN I NOTICED THAT MY STEERING WAS NOT WORKING RIGHT. EVERY TIME I HIT A BUMP IN THE ROAD IT BECAME HARD TO CONTROL. TO STAY STRAIGHT, MY STEERING WHEEL HAD TO BE TURN ALMOST COMPLETELY LEFT. I FIGURED I WAS JUST BADLY OUT OF ALIGNMENT. I TOOK IT TO THE SHOP TO GET MY ALIGNMENT DONE, AND THEY TOLD ME THE SUB FRAME WAS ROTTED OUT. THE CAR IS ONLY 8 YEARS OLD AND WELL... Read more
Incident date: Jul 28, 2018
I WAS DRIVING HOME FROM WORK, WHEN I NOTICED THAT MY STEERING WAS NOT WORKING RIGHT. EVERY TIME I HIT A BUMP IN THE ROAD IT BECAME HARD TO CONTROL. TO STAY STRAIGHT, MY STEERING WHEEL HAD TO BE TURN ALMOST COMPLETELY LEFT. I FIGURED I WAS JUST BADLY OUT OF ALIGNMENT. I TOOK IT TO THE SHOP TO GET MY ALIGNMENT DONE, AND THEY TOLD ME THE SUB FRAME WAS ROTTED OUT. THE CAR IS ONLY 8 YEARS OLD AND WELL... Read more
Incident date: Jul 28, 2018
I WAS DRIVING HOME FROM WORK, WHEN I NOTICED THAT MY STEERING WAS NOT WORKING RIGHT. EVERY TIME I HIT A BUMP IN THE ROAD IT BECAME HARD TO CONTROL. TO STAY STRAIGHT, MY STEERING WHEEL HAD TO BE TURN ALMOST COMPLETELY LEFT. I FIGURED I WAS JUST BADLY OUT OF ALIGNMENT. I TOOK IT TO THE SHOP TO GET MY ALIGNMENT DONE, AND THEY TOLD ME THE SUB FRAME WAS ROTTED OUT. THE CAR IS ONLY 8 YEARS OLD AND WELL... Read more
Incident date: Jul 15, 2018
AFTER APPROXIMATELY 31,000 MILES, MY DRIVER SIDE DAYTIME RUNNING LIGHTS CEASED TO WORK. THIS IS A SAFETY HAZARD, SINCE I USE MY DAYTIME RUNNING LIGHTS TO ALERT ONCOMING TRAFFIC OF MY PRESENCE.
Incident date: Jul 23, 2018
DURING A RECENT ALIGNMENT, FOR MY 2009 MAZDA 6, I WAS INFORMED BY A MECHANIC THAT I COULD HAVE A SERIOUS PROBLEM IF THE "SUSPENSION CROSSMEMBER-ENGINE CRADLE" IS NOT REPLACED. AFTER BRINGING THE CAR TO A BODY SHOP, I WAS INFORMED IT WOULD NOT BE WISE TO DRIVE THE CAR UNTIL THIS PART IS REPLACED. I WAS QUOTED $1,800 DOLLARS FOR PARTS AND LABOR. FOR A WELL MAINTAINED CAR WITH LESS THAN 100,000 MIL... Read more
Incident date: Jun 20, 2018
AT TAKE OFFS, MY WHEELS SPIN LIKE THERE IS NO TRACTION AND I FEEL LIKE I HAVE NO CONTROL OVER MY CAR. ALSO, WHILE DRIVING, I'VE HAD TO EXAGGERATE THE TURNING OF MY STEERING WHEEL TO CHANGE LANES, WHILE PARKED AND PULLING OUT OF A PARKING SPOT, WHEN TURNING THE STEERING WHEEL IT SOUNDS LIKE SOMETHING BROKE(CRACKING). THIS ALSO BRINGS UP THE BRAKES ISSUE. I ALMOST T-BONED SOMEONE THAT RAN A RED LIGH... Read more
Incident date: Jun 20, 2018
AT TAKE OFFS, MY WHEELS SPIN LIKE THERE IS NO TRACTION AND I FEEL LIKE I HAVE NO CONTROL OVER MY CAR. ALSO, WHILE DRIVING, I'VE HAD TO EXAGGERATE THE TURNING OF MY STEERING WHEEL TO CHANGE LANES, WHILE PARKED AND PULLING OUT OF A PARKING SPOT, WHEN TURNING THE STEERING WHEEL IT SOUNDS LIKE SOMETHING BROKE(CRACKING). THIS ALSO BRINGS UP THE BRAKES ISSUE. I ALMOST T-BONED SOMEONE THAT RAN A RED LIGH... Read more