Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 29,895 complaints for MAZDA

MAZDA MAZDA5 (2014) - WHEELS Aug 27, 2018
Incident date: Aug 17, 2018
SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRI... Read more
MAZDA MAZDA5 (2014) - UNKNOWN OR OTHER Aug 27, 2018
Incident date: Aug 17, 2018
SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRI... Read more
MAZDA CX-7 (2007) - ENGINE Aug 27, 2018
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. NORTH FRONTIER AUTO (205 8TH AVE SE, PINE CITY, MN) WAS CALLED AND DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WAS ABLE TO GET THE BATTERY JUMPSTARTED AND DROVE TO NORTH FRONTIER AUTO WHERE THE CODES WERE C... Read more
MAZDA CX-7 (2007) - SUSPENSION Aug 27, 2018
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. NORTH FRONTIER AUTO (205 8TH AVE SE, PINE CITY, MN) WAS CALLED AND DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WAS ABLE TO GET THE BATTERY JUMPSTARTED AND DROVE TO NORTH FRONTIER AUTO WHERE THE CODES WERE C... Read more
MAZDA MX-5 MIATA (1992) - AIR BAGS Aug 27, 2018
Incident date: Mar 8, 2016
TAKATA RECALL MY 1992 MAZDA MIATA'S AIRBAG LIGHT IS FLASHING ON THE DASH, AND THERE IS A SOFT BEEP HEARD,WHICH IS INTERMITTENT. THE FLASHING STARTS AS SOON AS THE CAR IS STARTED, AND IT CONTINUES WHILE IN MOTION. THERE IS A PAUSE BETWEEN A SERIES OF AIRBAG LIGHT FLASHES. THE BEEP IS SOFT AND STARTED WITHIN THE LAST YEAR. I THOUGHT THERE WAS A SHORT IN THE WIRING; HOWEVER, NOW THE BEEPING I... Read more
Crash
MAZDA CX-5 (2018) - ELECTRICAL SYSTEM Aug 24, 2018
Incident date: Aug 14, 2018
ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE ... Read more
MAZDA CX-5 (2018) - UNKNOWN OR OTHER Aug 24, 2018
Incident date: Aug 14, 2018
ON TWO SEPARATE OCCASIONS IN THE LAST MONTH, DURING KEY ON/STARTUP/INITIALIZATION, I WILL GET AN ADAPTIVE CRUISE CONTROL/AEB/LANE KEEPING SYSTEM FAILURE. THIS IS DUE TO A FAULT IN THE CAMERA MODULE. ADAPTIVE CRUISE CONTROL STILL WORKS ABOVE 20 MPH INDICATING THAT THE FAILURE IS IN THE CAMERA MODULE. FAILURE IS LATCHED FOR THE KEY CYCLE AND BUT WILL RECOVER AFTER A LONG KEY CYCLE. 1ST TIME THE ... Read more
MAZDA MAZDA6 (2014) - ELECTRICAL SYSTEM Aug 24, 2018
Incident date: Aug 23, 2018
MY VEHICLE WILL NOT TURN OFF COMPLETELY OFF WHEN I PARK IT. THE ENGINE WILL STOP BUT ALL THE PANELS AND RADIO WILL CONTINUE TO GO. SOMETIMES I HAVE HAD TO TRY FOR OVER 20 MINUTES TO GET IT TO SHUT COMPLETELY DOWN. MY SPOUSE'S MAZDA AND DAUGHTER'S MAZDA ARE DOING THE SAME THING. IT'S VERY FRUSTRATING.
MAZDA CX-5 (2014) - ELECTRICAL SYSTEM Aug 24, 2018
Incident date: Aug 24, 2018
MY MAZDA WILL NOT TURN OFF WHEN I PUT IT IN PARK. THE ENGINE STOPS BUT ALL MY OTHER CONTROLS ARE ON. SOMETIMES IT TAKES ME 30-40 MINUTES TO GET IT TO COMPLETELY SHUT OFF.
MAZDA CX-9 (2011) - SERVICE BRAKES Aug 23, 2018
Incident date: Aug 22, 2018
UNINFORMED ABOUT THE 2011 MAZDA CX9 BRAKE PROBLEM WHICH DID NOT SHOW UP UNTIL 8-22-2018, I WAS INFORMED THAT WHILE MAZDA EXTENDED THEIR WARRANTY, THE WARRANTY HAD ENDED IN 4-2018 OR WHEN THE CAR HAD 90,000 MILES LOGGED. (MY CAR IS AT 91,244 MILES.) THE CAR IS UNSAFE TO DRIVE, THE BRAKES ARE SUDDENLY NOT WORKING, AND THIS IS A DOCUMENTED PROBLEM WITH MY MAKE, MODEL, AND YEAR. THERE IS NO MORE ... Read more
MAZDA MAZDA3 (2012) - ENGINE Aug 23, 2018
Incident date: Aug 22, 2018
MASS AIRFLOW SENSOR FAILED AT 38,000 MILES CAUSING THE CAR TO STALL AND WOULDN'T RESTART.
MAZDA CX-5 (2017) - SERVICE BRAKES Aug 23, 2018
Incident date: Aug 15, 2018
MY VEHICLE WAS ON A CITY STREET BEHIND A CAR WHICH WAS AT A STOP SIGN. I STEPPED ON THE BRAKE PEDAL, BUT MY CX5 DID NOT SLOW TO A STOP, BUT KEPT GOING AT A STEADY SPEED TOWARD THE CAR AHEAD. MY CAR SUDDENLY STOPPED ABOUT 5 FEET FROM THE CAR AHEAD. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. THIS HAPPENED TWICE. ANOTHER TIME I WAS STOPPED BEHIND A CAR MAKING A LEFT TURN . WITH MY FOOT N THE BRA... Read more
MAZDA CX-5 (2017) - VEHICLE SPEED CONTROL Aug 23, 2018
Incident date: Aug 15, 2018
MY VEHICLE WAS ON A CITY STREET BEHIND A CAR WHICH WAS AT A STOP SIGN. I STEPPED ON THE BRAKE PEDAL, BUT MY CX5 DID NOT SLOW TO A STOP, BUT KEPT GOING AT A STEADY SPEED TOWARD THE CAR AHEAD. MY CAR SUDDENLY STOPPED ABOUT 5 FEET FROM THE CAR AHEAD. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. THIS HAPPENED TWICE. ANOTHER TIME I WAS STOPPED BEHIND A CAR MAKING A LEFT TURN . WITH MY FOOT N THE BRA... Read more
MAZDA CX-9 (2008) - ELECTRICAL SYSTEM Aug 22, 2018
Incident date: Jan 18, 2017
REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE CAR THIS IS A SAFETY PROBLEM HAS ANYONE ELSE REPORTED THIS PROBLEM.I TOOK IT TO THE DEALER THEY SAID SOME KIND OF SENSOR HAD TO BE REPLACED AT A COST OF 700.00 DOLLARS I DONT THINK I SOULD HAVE TO PAY OUT OF MY POCKET.I TRANSPORT MY GRANDKID AROUND AND IF A SOMETHING HAPPENS THEY WOULD NOT GET OUT
MAZDA CX-9 (2008) - UNKNOWN OR OTHER Aug 22, 2018
Incident date: Jan 18, 2017
REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE CAR THIS IS A SAFETY PROBLEM HAS ANYONE ELSE REPORTED THIS PROBLEM.I TOOK IT TO THE DEALER THEY SAID SOME KIND OF SENSOR HAD TO BE REPLACED AT A COST OF 700.00 DOLLARS I DONT THINK I SOULD HAVE TO PAY OUT OF MY POCKET.I TRANSPORT MY GRANDKID AROUND AND IF A SOMETHING HAPPENS THEY WOULD NOT GET OUT
MAZDA MAZDA3 (2012) - ENGINE Aug 22, 2018
Incident date: Aug 8, 2018
THERE IS A PROBLEM WITH THE VARIABLE VALVE TIMING SYSTEM CAUSING REDUCED ACCELERATION PERFORMANCE. THE CHECK ENGINE LIGHT IS DISPLAYED. THIS PROBLEM IS EXACTLY THE SAME AS THE RECALL ON MAZDA3 VEHICLES MANUFACTURED BETWEEN JULY 2011 AND NOVEMBER 2011. THE CAR LOST ACCELERATION AND A VEHICLE BEHIND ME ALMOST REAR-ENDED MY VEHICLE. FOR SOME REASON MAZDA IS NOT RECOGNISING THE RECALL ON LATER ... Read more
MAZDA MAZDA6 (2010) - SERVICE BRAKES Aug 21, 2018
Incident date: Aug 11, 2018
8/11/2018WHILE MERGING FROM ROUTE 9 ONTO ROUTE 95, I HEARD A CLANK COMING FROM THE BOTTOM OF MY CAR, DIDN'T THINK SINCE DRIVING THROUGH DEEP FLOODING FROM CURRENT RAINSTORM. WAS ON I-95 WHEN STEERING SEEMED TO GO, VEER TO THE RIGHT AND BRAKES NOT CATCHING. WAS ABLE TO GET OFF HIGHWAY, REGAINED CONTROL OF CAR, WENT TO MY DESTINATION ON RTE 109. DROVE, PUMPED BREAKS SINCE I THOUGHT THE PROBLEM WAS... Read more
MAZDA MAZDA6 (2010) - POWER TRAIN Aug 21, 2018
Incident date: Aug 11, 2018
8/11/2018WHILE MERGING FROM ROUTE 9 ONTO ROUTE 95, I HEARD A CLANK COMING FROM THE BOTTOM OF MY CAR, DIDN'T THINK SINCE DRIVING THROUGH DEEP FLOODING FROM CURRENT RAINSTORM. WAS ON I-95 WHEN STEERING SEEMED TO GO, VEER TO THE RIGHT AND BRAKES NOT CATCHING. WAS ABLE TO GET OFF HIGHWAY, REGAINED CONTROL OF CAR, WENT TO MY DESTINATION ON RTE 109. DROVE, PUMPED BREAKS SINCE I THOUGHT THE PROBLEM WAS... Read more
MAZDA MAZDA6 (2010) - SUSPENSION Aug 21, 2018
Incident date: Aug 11, 2018
8/11/2018WHILE MERGING FROM ROUTE 9 ONTO ROUTE 95, I HEARD A CLANK COMING FROM THE BOTTOM OF MY CAR, DIDN'T THINK SINCE DRIVING THROUGH DEEP FLOODING FROM CURRENT RAINSTORM. WAS ON I-95 WHEN STEERING SEEMED TO GO, VEER TO THE RIGHT AND BRAKES NOT CATCHING. WAS ABLE TO GET OFF HIGHWAY, REGAINED CONTROL OF CAR, WENT TO MY DESTINATION ON RTE 109. DROVE, PUMPED BREAKS SINCE I THOUGHT THE PROBLEM WAS... Read more
MAZDA CX-5 (2014) - ENGINE Aug 21, 2018
Incident date: Aug 21, 2018
TAKATA RECALL. FOR THE PAST 2 MONTHS MY 2014 MAZDA CX-5 WILL NOT SHUT COMPLETELY OFF AFTER PLACING THE CAR IN PARK. NOW WHAT WAS ONCE A MONTH OR WEEK IS NOW SEVERAL TIMES A DAY. THE RADIO, LIGHTS, AND BEEPING WILL STAY ON AS IF THE VEHICLE HAS NOT BEEN PUT INTO PARK. ITS PARKED AND NOT MOVING BUT EVERYTHING STAYS ON. I WILL HAVE TO TURN THE CAR BACK ON PUT IT IN DRIVE TO PARK AND REVERSE TO PARK ... Read more
MAZDA CX-5 (2014) - UNKNOWN OR OTHER Aug 21, 2018
Incident date: Aug 21, 2018
TAKATA RECALL. FOR THE PAST 2 MONTHS MY 2014 MAZDA CX-5 WILL NOT SHUT COMPLETELY OFF AFTER PLACING THE CAR IN PARK. NOW WHAT WAS ONCE A MONTH OR WEEK IS NOW SEVERAL TIMES A DAY. THE RADIO, LIGHTS, AND BEEPING WILL STAY ON AS IF THE VEHICLE HAS NOT BEEN PUT INTO PARK. ITS PARKED AND NOT MOVING BUT EVERYTHING STAYS ON. I WILL HAVE TO TURN THE CAR BACK ON PUT IT IN DRIVE TO PARK AND REVERSE TO PARK ... Read more
MAZDA MAZDA6 (2009) - STRUCTURE:BODY Aug 21, 2018
Incident date: Aug 10, 2018
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE BRAKE PADS, BUT THE FAILURE CONTINUED. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND CORRODED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO TOW THE VEHICLE... Read more
MAZDA MPV (2001) - STRUCTURE:BODY Aug 20, 2018
Incident date: Aug 12, 2018
MY BROTHERS MAZDA MPV 2001 VAN HAS A MUSTY OR FREON LEAKING LIKE SMELL NOT SURE WHAT BUT WHEN AIR CONDITIONING IS ON IT'S REALLY BAD IS THIS HARMFUL TO BREATH FOR LONG PERIODS OF TIME FOR ADULTS AND CHILDREN. I READ UP ON MANUFACTURER DEFECTS AN NO RECALL WAS ASSIGNED OR BROUGHT UP BUT SEVERAL AN I MEAN SEVERAL COMPLAINTS AND RECOMMENDED THINGS TO DO ABOUT THIS ) SMELL ISSUE) IS KNOW BY THE MANUFA... Read more
MAZDA MPV (2001) - UNKNOWN OR OTHER Aug 20, 2018
Incident date: Aug 12, 2018
MY BROTHERS MAZDA MPV 2001 VAN HAS A MUSTY OR FREON LEAKING LIKE SMELL NOT SURE WHAT BUT WHEN AIR CONDITIONING IS ON IT'S REALLY BAD IS THIS HARMFUL TO BREATH FOR LONG PERIODS OF TIME FOR ADULTS AND CHILDREN. I READ UP ON MANUFACTURER DEFECTS AN NO RECALL WAS ASSIGNED OR BROUGHT UP BUT SEVERAL AN I MEAN SEVERAL COMPLAINTS AND RECOMMENDED THINGS TO DO ABOUT THIS ) SMELL ISSUE) IS KNOW BY THE MANUFA... Read more
MAZDA MAZDA5 (2009) - ELECTRICAL SYSTEM Aug 20, 2018
Incident date: Aug 19, 2018
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.
MAZDA MAZDA6 (2016) - AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Aug 19, 2018
Incident date: Jun 22, 2018
MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTAC... Read more
MAZDA MAZDA6 (2016) - AIR BAGS Aug 19, 2018
Incident date: Jun 22, 2018
MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTAC... Read more
MAZDA MAZDA6 (2016) - SEAT BELTS Aug 19, 2018
Incident date: Jun 22, 2018
MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTAC... Read more
MAZDA MAZDA6 (2016) - UNKNOWN OR OTHER Aug 18, 2018
Incident date: Aug 3, 2018
CAR ACCELERATED UNASSISTED AND THE BRAKES DID NOT STOP IT . MOUNTED A CONCRETE DIVIDER AND SLAMMED INTO ANOTHER CAR. VEHICLE WAS GOING ABOUT 5MPH PULLING OUT OF PARKING SPACE AND TURNING ONTO EXIT DRIVEWAY.
Crash
MAZDA MAZDA3 (2005) - ENGINE Aug 17, 2018
Incident date: Aug 10, 2017
ENGINE FAILED ENTIRELY DURING ROUTINE HIGHWAY DRIVING, VEHICLE LOST FORWARD PROPULSION, EVENTUALLY COMING TO COMPLETE STOP ON THE ROAD. THERE WERE ZERO WARNING OR ANY NOTICE AT ALL THAT THE ENGINE WAS DYING. I WAS STRANDED ON THE SIDE OF THE ROAD FOR OVER 1 HOUR, WHILE HELP ARRIVED.
MAZDA MAZDA3 (2005) - FUEL/PROPULSION SYSTEM Aug 17, 2018
Incident date: Aug 10, 2017
ENGINE FAILED ENTIRELY DURING ROUTINE HIGHWAY DRIVING, VEHICLE LOST FORWARD PROPULSION, EVENTUALLY COMING TO COMPLETE STOP ON THE ROAD. THERE WERE ZERO WARNING OR ANY NOTICE AT ALL THAT THE ENGINE WAS DYING. I WAS STRANDED ON THE SIDE OF THE ROAD FOR OVER 1 HOUR, WHILE HELP ARRIVED.
MAZDA MAZDA3 (2005) - POWER TRAIN Aug 17, 2018
Incident date: Aug 10, 2017
ENGINE FAILED ENTIRELY DURING ROUTINE HIGHWAY DRIVING, VEHICLE LOST FORWARD PROPULSION, EVENTUALLY COMING TO COMPLETE STOP ON THE ROAD. THERE WERE ZERO WARNING OR ANY NOTICE AT ALL THAT THE ENGINE WAS DYING. I WAS STRANDED ON THE SIDE OF THE ROAD FOR OVER 1 HOUR, WHILE HELP ARRIVED.
MAZDA MAZDA6 (2009) - STRUCTURE:BODY Aug 15, 2018
Incident date: Jul 31, 2018
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT STATE INSPECTED, THE CONTACT WAS INFORMED THAT THE SUB FRAME WAS EXTREMELY CORRODED AND THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS DRIVEN TO MARKETPLACE MAZDA DEALER LOCATED AT 3755 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 359-4900, FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE SUB FRAME NEE... Read more
MAZDA CX-5 (2016) - EXTERIOR LIGHTING:HEADLIGHTS Aug 15, 2018
Incident date: Aug 8, 2018
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE BOTH HEADLIGHTS FAILED TO FUNCTION. THE FAILURE HAD OCCURRED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO A DEALER (COCHRAN VOLKSWAGEN OF NORTH HILLS 11750 US-19, WEXFORD, PA 15090 (412) 245-4620) WHERE IT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER A WARRANTY AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOS... Read more
MAZDA CX-9 (2012) - ENGINE Aug 15, 2018
Incident date: Aug 8, 2018
FUEL PUMP FAILURE CAUSING ENGINE FAILURE AND TO DIE IN MOTION ON A RURAL HIGHWAY. VEHICLE HAD TO BE PUSHED OFF THE ROAD.
MAZDA MAZDA6 (2012) - AIR BAGS Aug 15, 2018
Incident date: Jul 18, 2018
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNU... Read more
Crash 1 injured
MAZDA MAZDA6 (2012) - STRUCTURE:BODY Aug 15, 2018
Incident date: Jul 18, 2018
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNU... Read more
Crash 1 injured
MAZDA CX-5 (2016) - ELECTRICAL SYSTEM Aug 15, 2018
Incident date: Aug 15, 2018
PASSENGER'S SIDE LED DAYTIME RUNNING LIGHT FAILURE. I HAD THE HEADLAMP ASSEMBLY REPLACED UNDER WARRANTY FOR THE SAME ISSUE PREVIOUSLY. VEHICLE HAS 32XXX MILES NOW AND THE SAME LED DRL LIGHT FAILED AGAIN., I HAVE YET TO TAKE IT TO THE DEALER (NOTICED IT TODAY)
MAZDA CX-9 (2007) - SUSPENSION Aug 14, 2018
Incident date: Aug 12, 2018
RECALL: BALL JOINT CORROSION FROM WATER LEAKING INTO THE FITTING. IT WAS REPLACED 2 YEARS AGO FOR FREE DUE TO THE RECALL. NOW, THE BALL JOINTS HAVE AGAIN CORRODED, BUT DEALER CLAIMING THIS IS NOT COVERED BY THE RECALL.
MAZDA MAZDA6 (2009) - SUSPENSION Aug 13, 2018
Incident date: Aug 13, 2018
WENT TO TAKE MY CAR TO THE MECHANICS TODAY FOR A LOUD HUMMING NOISE. COME TO FIND OUT MY FRONT CROSS MEMBER IS ROTTED OUT. THIS SEAMS TO BE A COMMON PROBLEM. THE AC LEAKS RIGHT ON THE SUSPENSION. CAN'T WAIT TO SEE WHAT THIS IS GOING TO COST.
MAZDA MAZDA6 (2009) - ENGINE Aug 12, 2018
Incident date: Jun 1, 2018
MY SON WAS DRIVING MY CAR TO GET FOOD WHEN THE CAR LOST CONTROL OF STEERING AND VEERED RIGHT TOWARDS THE CURB. HIS STEERING WAS STRAIGHT BUT CAR WAS DIFFICULT TO CONTROL. THANKFULLY HE WAS ONLY GOING 25 MPH. WE TOOK IT TO AUTO SHOP AND WAS TOLD ENGINE CRADLE/SUBFRAME HAD RUSTED THROUGHOUT. VERY EXPENSIVE REPAIR. WE ALSO OWN A SECOND 09 MAZDA 6 THAT WE NOW WORRY ABOUT AND WILL GET LOOKED AT.
MAZDA MAZDA6 (2009) - STEERING Aug 12, 2018
Incident date: Jun 1, 2018
MY SON WAS DRIVING MY CAR TO GET FOOD WHEN THE CAR LOST CONTROL OF STEERING AND VEERED RIGHT TOWARDS THE CURB. HIS STEERING WAS STRAIGHT BUT CAR WAS DIFFICULT TO CONTROL. THANKFULLY HE WAS ONLY GOING 25 MPH. WE TOOK IT TO AUTO SHOP AND WAS TOLD ENGINE CRADLE/SUBFRAME HAD RUSTED THROUGHOUT. VERY EXPENSIVE REPAIR. WE ALSO OWN A SECOND 09 MAZDA 6 THAT WE NOW WORRY ABOUT AND WILL GET LOOKED AT.
MAZDA MAZDA6 (2009) - UNKNOWN OR OTHER Aug 12, 2018
Incident date: Jun 1, 2018
MY SON WAS DRIVING MY CAR TO GET FOOD WHEN THE CAR LOST CONTROL OF STEERING AND VEERED RIGHT TOWARDS THE CURB. HIS STEERING WAS STRAIGHT BUT CAR WAS DIFFICULT TO CONTROL. THANKFULLY HE WAS ONLY GOING 25 MPH. WE TOOK IT TO AUTO SHOP AND WAS TOLD ENGINE CRADLE/SUBFRAME HAD RUSTED THROUGHOUT. VERY EXPENSIVE REPAIR. WE ALSO OWN A SECOND 09 MAZDA 6 THAT WE NOW WORRY ABOUT AND WILL GET LOOKED AT.
MAZDA MAZDA6 (2010) - STEERING Aug 12, 2018
Incident date: Jul 13, 2017
I BEGAN HAVING PROBLEMS WITH THE STEERING, ESPECIALLY WHEN TURNING AT INTERSECTIONS, IT MADE SOME BANG/BUMP NOISES, AND FELT LIKE THE FRONT WHEELS WEREN'T TURNING UNLESS I REALLY CRANKED THE STEERING WHEEL. I TOOK IT TO THE DEALER FOR AN EVALUATION, AND THEY PROMPTLY PULLED IT OFF THE ROAD, TELLING ME IT WAS UNSAFE TO DRIVE. TURNS OUT THE FRONT SUBFRAME ON THE PASSENGER SIDE HAD RUSTED OUT SO BA... Read more
MAZDA MAZDA6 (2010) - SUSPENSION Aug 12, 2018
Incident date: Jul 13, 2017
I BEGAN HAVING PROBLEMS WITH THE STEERING, ESPECIALLY WHEN TURNING AT INTERSECTIONS, IT MADE SOME BANG/BUMP NOISES, AND FELT LIKE THE FRONT WHEELS WEREN'T TURNING UNLESS I REALLY CRANKED THE STEERING WHEEL. I TOOK IT TO THE DEALER FOR AN EVALUATION, AND THEY PROMPTLY PULLED IT OFF THE ROAD, TELLING ME IT WAS UNSAFE TO DRIVE. TURNS OUT THE FRONT SUBFRAME ON THE PASSENGER SIDE HAD RUSTED OUT SO BA... Read more
MAZDA MAZDA6 (2010) - UNKNOWN OR OTHER Aug 12, 2018
Incident date: Jul 13, 2017
I BEGAN HAVING PROBLEMS WITH THE STEERING, ESPECIALLY WHEN TURNING AT INTERSECTIONS, IT MADE SOME BANG/BUMP NOISES, AND FELT LIKE THE FRONT WHEELS WEREN'T TURNING UNLESS I REALLY CRANKED THE STEERING WHEEL. I TOOK IT TO THE DEALER FOR AN EVALUATION, AND THEY PROMPTLY PULLED IT OFF THE ROAD, TELLING ME IT WAS UNSAFE TO DRIVE. TURNS OUT THE FRONT SUBFRAME ON THE PASSENGER SIDE HAD RUSTED OUT SO BA... Read more
MAZDA MX-5 (2006) - STRUCTURE:BODY Aug 11, 2018
Incident date: Aug 9, 2018
WHEN IT RAINS, WATER LEAKS INTO AND POOLS UNDER SEATS AND IN THE TRUNK. JUST HAD THE TOP REPLACED, SO IT IS NOT DUE TO AN OLD TOP. JUST RECENTLY PURCHASED THIS CAR.
MAZDA MAZDA6 (2009) - STRUCTURE:BODY Aug 11, 2018
Incident date: Aug 11, 2018
I PURCHASED A USED 2009 MAZDA 6 ALMOST A YEAR AGO (NOVEMBER 2017). THE VEHICLE SEEMED TO BE IN FAIRLY GOOD CONDITION. THE SELLER WAS UP FRONT WITH ANY AREAS OF CONCERN AND FIXED THE ISSUES I WAS CONCERNED ABOUT BEFORE THE VEHICLE LEFT THE LOT. I HAD NO ISSUES WITHTHE VEHICLE THERE AFTER. AN AIR BAG PART WAS RECALLED ON THE VEHICLE THAT REQUIRED MAINTENANCE FROM THE MAZDA DEALERSHIP. UPON HAVING TH... Read more
MAZDA MAZDA6 (2009) - STRUCTURE:BODY Aug 11, 2018
Incident date: Aug 10, 2018
THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXP... Read more
MAZDA MAZDA6 (2009) - SUSPENSION Aug 11, 2018
Incident date: Aug 10, 2018
THIS PAST WEEK, WHILE DRIVING MY VEHICLE TO AND FROM WORK ON A PUBLIC ROADWAY, THE STEERING WHEEL WAS OFF-CENTER AND THE VEHICLE STARTED TO SHIFT TO THE SIDE OF THE ROAD WHILE VEHICLE WAS IN MOTION WHILE DRIVING STRAIGHT. I TOOK IT TO AN AUTO REPAIR SHOP AND THEY TOLD ME THE SUB FRAME IS COMPLETELY SPLIT IN HALF AND ALL CORRODED. THE VEHICLE IS UNDRIVEABLE RIGHT NOW. IT'S GOING TO BE VERY EXP... Read more
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