Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Sep 23, 2018
SUBFRAME AND ROTTING. LIVE IN MENOMONEE FALLS AS WELL. RUST OCCURS ABNORMALLY FAST IN THE WHOLE HOIUSING OF MAZDA 6.
Incident date: Sep 20, 2018
WAS DRIVING VEHICLE AT 45 MILE PER HOUR. SUDDENLY NOTICED STEERING WHEEL WAS OFF CENTER. I DID NOT HIT A POTHOLE OR ANY OTHER OBSTRUCTIONS ON THE ROAD. STEERING BECAME VERY LOOSE AND VEHICLE HARD TO STEER. WHEN BRAKING THE VEHICLE STARTED TO MAKE SQUEALING SOUND AND PULLED TO ONE SIDE. SUSPENSION BECAME VERY HARSH EVEN ON GOOD SURFACE ROAD.. THIS IS A CATASTROPHIC FAILURE WITH NO WARNING. F... Read more
Incident date: Sep 20, 2018
WAS DRIVING VEHICLE AT 45 MILE PER HOUR. SUDDENLY NOTICED STEERING WHEEL WAS OFF CENTER. I DID NOT HIT A POTHOLE OR ANY OTHER OBSTRUCTIONS ON THE ROAD. STEERING BECAME VERY LOOSE AND VEHICLE HARD TO STEER. WHEN BRAKING THE VEHICLE STARTED TO MAKE SQUEALING SOUND AND PULLED TO ONE SIDE. SUSPENSION BECAME VERY HARSH EVEN ON GOOD SURFACE ROAD.. THIS IS A CATASTROPHIC FAILURE WITH NO WARNING. F... Read more
Incident date: Sep 20, 2018
WAS DRIVING VEHICLE AT 45 MILE PER HOUR. SUDDENLY NOTICED STEERING WHEEL WAS OFF CENTER. I DID NOT HIT A POTHOLE OR ANY OTHER OBSTRUCTIONS ON THE ROAD. STEERING BECAME VERY LOOSE AND VEHICLE HARD TO STEER. WHEN BRAKING THE VEHICLE STARTED TO MAKE SQUEALING SOUND AND PULLED TO ONE SIDE. SUSPENSION BECAME VERY HARSH EVEN ON GOOD SURFACE ROAD.. THIS IS A CATASTROPHIC FAILURE WITH NO WARNING. F... Read more
Incident date: Sep 15, 2018
BOTH FRONT LED HEADLIGHT ASSEMBLIES SEEM TO BE TOTALLY UNRELIABLE AFTER ~35K TO 40K MILES AND CUSTOMERS ARE UNLIKELY TO QUICKLY REPLACE SOMETHING THAT COSTS $1200 EACH TIME. MAZDA AGREED TO FIX ONE BUT WHEN THE SECOND ONE WENT BAD AROUND 40K (OUR KID NOTICED WHILE WE WERE PULLING IN INTO THE GARAGE AT NIGHT) THEY SAID IT'S OUTSIDE WARRANTY AND THEY DON'T SEE ANY ISSUES. THERE SEEM TO BE NEARLY 2... Read more
Incident date: Sep 21, 2018
CONTROL ARM/BALL JOINTS- HAD TO HAVE REPLACED AGAIN ON 9/21/18 AFTER BOTH BEING REPLACED ON 1/12/2016 AS PART OF A RECALL. FEELS LIKE THE CAR IS TRYING TO STEER ITSELF AND NOT VERY SAFE TO DRIVE. AND THEN HAVE TO PAY FOR ANOTHER ALIGNMENT WHICH I JUST HAD DONE AS WELL. THERE SHOULD BE SOME TYPE OF WARRANTY ON A RECALL REPAIR.
Incident date: Sep 21, 2018
CONTROL ARM/BALL JOINTS- HAD TO HAVE REPLACED AGAIN ON 9/21/18 AFTER BOTH BEING REPLACED ON 1/12/2016 AS PART OF A RECALL. FEELS LIKE THE CAR IS TRYING TO STEER ITSELF AND NOT VERY SAFE TO DRIVE. AND THEN HAVE TO PAY FOR ANOTHER ALIGNMENT WHICH I JUST HAD DONE AS WELL. THERE SHOULD BE SOME TYPE OF WARRANTY ON A RECALL REPAIR.
Incident date: Sep 15, 2018
AS I WAS ENTERING MY VEHICLE ON A SATURDAY MORNING A METAL PIECE UNDER THE SEAT SNAPPED. THE SEAT WAS NO LONGER STABLE AND I BROUGHT IT TO A MAZDA DEALER A COUPLE OF DAYS LATER TO INSPECT THE ISSUE. THEY PROVIDED ME WITH THE PART NUMBER FOR THE BROKEN PART IN MY VEHICLE. THAT PART NUMBER, BBM4-88-H50A, IS THE SAME ON ALL MAZDA3S FROM 2010-2012. IT IS ALSO THE SAME PART THAT WAS RECALLED ON 2010-20... Read more
Incident date: Apr 26, 2016
TL* THE CONTACT OWNS A 2015 MAZDA MAZDA3 EQUIPPED WITH 215/45/ZR18 WHEELS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE WHEELS HAD TO BE REPLACED DUE TO THE WHEELS COMING OUT OF ROUND. THE CONTACT WAS CONCERNED THAT THE RIM WAS NOT STRONG ENOUGH. THE VEHICLE WAS TAKEN TO MAVIS DISCOUNT TIRE LOCATED AT 1118 E PUTNAM AVE, RIVERSIDE, CT 06878, (203) 698-9599, TO BE INSPECTED. THE CONTACT WAS INFO... Read more
Incident date: Sep 10, 2018
TL* THE CONTACT OWNS A 2008 MAZDA 3. WHILE DRIVING 5 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE V... Read more
Incident date: Nov 16, 2016
"TAKATA RECALL" I HAD AN AIRBAG FAILURE AFTER HITTING A DEER AT 65 MILES PER HOUR ON THE HWY. THE CHARGE IN THE AIRBAG WENT OFF BUT THE AIR BAG DID NOT DEPLOY. THE AIRBAG LIGHT REMAINS ON. I NEED THIS FIXED!
Incident date: Sep 1, 2018
THE VEHICLE WANTS TO KEEP GOING WHEN THE BRAKES ARE APPLIED. WHEN AT A STOP LIGHT, YOU MUST KEEP YOU FOOT FIRMLY ON THE BRAKE AS THE CAR WANTS TO LURCH FORWARD. WHEN YOU SLOW DOWN WHILE DRIVING, THE CAR ACTS LIKE THE TURBO IS KICKING IN AND WANTS TO LURCH FORWARD. VERY DANGEROUS. I THOUGHT IT WAS THE ENGINE, BUT SOMEONE TOLD ME IT IS THE TRANSMISSION.
Incident date: Jun 10, 2018
THE VEHICLE WAS PARKED IN A DRIVEWAY WHEN A BASKETBALL BOUNCED OFF THE HOOD OF THE CAR AND THEN HIT THE WINDSHIELD. THERE WAS NO DAMAGE TO THE HOOD BUT WHEN THE BASKETBALL HIT THE WINDSHIELD IT SHATTERED THE RIGHT TOP SIDE OF THE WINDSHIELD.
Incident date: Aug 31, 2018
AFTER EXITING THE HIGHWAY APPLIED TH BRAKES AND STEERING WHEEL WENT TO 12:00 AND 6:00 WHILE THE CAR KEPT GOING STRAIGHT .APPLY THE GAS AND WHEEI GOES BACK TO NORMAL .HIT THE BRAKES AND REPEAT THE CYCLE AGAIN ..TOOK TO DEALERSHIP TO FIND OUT RT. FRONT SUBFRAME IS RUSTED THRU .. CAR IS NO LONGER SAFE TO DRIVE AND IS PARKED AT MONTROSE MAZDA IN KENT OHIO .NEW FRAME AND LABOR IS 2,000.00 AND PARTS AR... Read more
Incident date: Aug 31, 2018
AFTER EXITING THE HIGHWAY APPLIED TH BRAKES AND STEERING WHEEL WENT TO 12:00 AND 6:00 WHILE THE CAR KEPT GOING STRAIGHT .APPLY THE GAS AND WHEEI GOES BACK TO NORMAL .HIT THE BRAKES AND REPEAT THE CYCLE AGAIN ..TOOK TO DEALERSHIP TO FIND OUT RT. FRONT SUBFRAME IS RUSTED THRU .. CAR IS NO LONGER SAFE TO DRIVE AND IS PARKED AT MONTROSE MAZDA IN KENT OHIO .NEW FRAME AND LABOR IS 2,000.00 AND PARTS AR... Read more
Incident date: Mar 15, 2017
MAZDA TBONED. PASSENGER SIDE AIRBAGS FRONT AND SIDE DID NOT GO OFF. PASSENGER RECEIVED MAJOR INJURY TO BODY. THE LACK OF THE AIRBAG DEPLOYING HAD HER HEAD HITTING DASH BOARD PLUS FLYING GLASS. VEHICLE WAS CROSSING STREET. LOW MOTION WHEN OTHER VEHICLE RAN INTO PASSENGER SIDE. DRIVERS AIRBAG WORKED NOT THE 2 ON PASSENGER SIDE.
Crash
1 injured
Incident date: Mar 20, 2018
IN MARCH 20, 2018 I HAVE RECEIVED A SAFETY RECALL LETTER FROM MAZDA (PO BOX 1091, ROYAL OAK, MI 48068); SAFETY RECALL 9716H, NHTSA CAMPAIGN NO. 16V-593. I CALLED THE SERVICE DEPARTMENT, SUBURBAN MAZDA, 37911 GRAND RIVER AVE., FARMINGTON HILLS MI 48335 (248-471-0800) WHERE THE SERVICE MANAGER INFORMED ME ABOUT NON AVAILABILITY OF THE REQUIRED PART AT THAT TIME (04-18-2018). MANAGER STATED ONCE THE... Read more
Incident date: Sep 15, 2018
WE TOOK OUR 2010 CX-9 WITH 99,000 MILES THE MAZDA DEALER IN UNION NJ BECAUSE OF A NOISE IN THE CAR AND WERE TOLD THAT THE REAR SUBFRAME HAS ROTTED OUT AND IS DESTROYING THE REAR DIFF MOUNTING BOLTS. WE WERE ALSO TOLD THE EXHAUST SYSTEM IS ALSO ROTTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. IF WE GO OVER A POT HOLE, THE WHOLE UNDERCARRIAGE OF CAR CAN FALL OUT. THIS CAR WAS NOT KEPT AT THE BEACH AND... Read more
Incident date: Sep 15, 2018
WE TOOK OUR 2010 CX-9 WITH 99,000 MILES THE MAZDA DEALER IN UNION NJ BECAUSE OF A NOISE IN THE CAR AND WERE TOLD THAT THE REAR SUBFRAME HAS ROTTED OUT AND IS DESTROYING THE REAR DIFF MOUNTING BOLTS. WE WERE ALSO TOLD THE EXHAUST SYSTEM IS ALSO ROTTED OUT AND THE VEHICLE IS UNSAFE TO DRIVE. IF WE GO OVER A POT HOLE, THE WHOLE UNDERCARRIAGE OF CAR CAN FALL OUT. THIS CAR WAS NOT KEPT AT THE BEACH AND... Read more
Incident date: Aug 1, 2018
VEHICLE WILL NOT SHUT OFF COMPLETELY WHEN THE START/OFF BUTTON IS PUSHED. ACCESSORIES STAY ON. I SEE OTHER COMPLAINTS REGARDING THIS SAME PROBLEM TO THE SHIFT SWITCH PART #KDY0-46-040. HAVE TO JIGGLE SHIFTER 10 TO 15 TIMES TO GET IT TO SHUT OFF.
Incident date: Jun 1, 2018
MY INFOTAINMENT SYSTEM AND BACKUP CAMERA IS ERRATIC. THE INFOTAINMENT SYSTEM WELL AUTOMATICALLY DIAL TELEPHONE NUMBERS, CHANGE CHANNELS AND RANDOMLY CHANGE OTHER ITEMS. THIS HAPPENS WHEN I'M DRIVING. MY BACKUP CAMERA ALSO INTERMITTENTLY CUTS OUT.
Incident date: Sep 17, 2018
DRIVER SIDE LED DAYTIME RUNNING HEADLIGHTS FLICKERING, AND INTERMITTENTLY TURNING OFF AT 40,400 MILES. PULLED OVER BY STATE POLICE AND ISSUED A WARNING VIOLATION FOR NON-FUNCTIONING HEADLIGHTS. VEHICLE WILL NOT PASS STATE SAFETY INSPECTION. APPEARS TO BE A VERY COMMON SAFETY ISSUE AMONG 2016 MAZDA CX-5 OWNERS.
Incident date: Sep 15, 2018
VEHICLE HAS A GRINDING/BUZZING SOUND (WHEN VEHICLE IS IN MOTION) COMING FROM THE FRONT PASSENGER SIDE. TOOK THE VEHICLE TO A MECHANIC TO BE INSPECTED AND EXTENSIVE RUST AND CORROSION WAS FOUND ON THE SUBFRAME. I AM THANKFUL THAT THIS WAS DISCOVERED BEFORE A MAJOR MALFUNCTION WHICH COULD LEAD TO A SERIOUS ACCIDENT OR DEATH. FROM READING THE MANY COMPLAINTS OF THIS PROBLEM ON THIS WEBSITE, I HOPE TH... Read more
Incident date: Jan 2, 2018
POWER STEERING FAILED. HAD THE DEALER FIX THE ISSUE BASED ON THE EXISTING RECALL FOR THE VEHICLE. AFTER REPLACING, STEERING PULLED TO THE RIGHT. THIS HAPPENS BOTH WHEN THE VEHICLE IS SITTING STILL AND IN MOTION. PROBLEM WAS TOLERABLE, BUT GOT PROGRESSIVELY WORSE OVER THE NEXT SEVERAL MONTHS. FINALLY TOOK IT BACK TO THEM AND THEY SAY THE WHOLE STEERING COLUMN NEEDS TO BE REPLACED AT A COST OF ~$160... Read more
Incident date: Sep 10, 2018
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ... Read more
Incident date: Sep 10, 2018
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ... Read more
Incident date: Sep 10, 2018
I WOULD LIKE TO REPORT THE VANCE WHO IS THE AUTO MANAGER AT SEARS AUTO IN SALEM, OREGON AT 955 LANCASTER DRIVE NE SALEM, OREGON 97301. I BOUGHT 4 NEW TIRES IN JUNE 2018 AND PURCHASED A ROAD HAZARD PLUS WARRANTY. IN BETWEEN THIS INCIDENT I AM REPORTING TO YOU; I REPORTED VANCE FOR BEING VERY UNPROFESSIONAL TO ME IN THE STORE, MAKING DEMEANING COMMENTS TO ME, AND DENYING ME THE OPPORTUNITY TO BUY ... Read more
Incident date: Sep 13, 2017
THE HEADLIGHTS FLICKER WHEN BRAKING OR IN PARKED. DRIVERS SEAT WOBBLES/ROCKS/SHIFTS WHILE DRIVING MAKING IT DANGEROUS.
Incident date: Sep 13, 2017
THE HEADLIGHTS FLICKER WHEN BRAKING OR IN PARKED. DRIVERS SEAT WOBBLES/ROCKS/SHIFTS WHILE DRIVING MAKING IT DANGEROUS.
Incident date: Sep 13, 2017
THE HEADLIGHTS FLICKER WHEN BRAKING OR IN PARKED. DRIVERS SEAT WOBBLES/ROCKS/SHIFTS WHILE DRIVING MAKING IT DANGEROUS.
Incident date: Aug 29, 2018
WHILE DRIVING STRAIGHT WHEEL IS AT 12:00 AND 6:00 AND CAR IS GOING STRAIGHT ..FOUND AT DEALERSHIP THAT RT.FRONT SUB-FRAME RUSTED THRU ..CAR IS NO LONGER SAFE TO DRIVE AND NEW FRAMES ARE BACKORDERED EVEN JUNKYARDS ARE OUT ..HAD TO RENT AND BUY A NEW CAR
Incident date: Sep 10, 2018
I BACKED OUT OF MY DRIVEWAY, WHICH HAS A SLIGHT CURB TO IT, AND HEARD A CLUNK OR POP FROM THE FRONT OF THE CAR. DROVE DOWN MY STREET AND TO A HIGHWAY ON-RAMP AND WHILE TURNING ONTO THE RAMP THE STEERING FELT LOOSE (REQUIRED MORE STEERING ANGLE THAN NORMAL TO TURN SAME AMOUNT). WHILE ON THE HIGHWAY, TO KEEP THE CAR STRAIGHT, THE WHEEL NEEDED TO BE HELD TURNED LEFT ~20DEGREES. I DROVE TO THE 1ST EXI... Read more
Incident date: Sep 10, 2018
I BACKED OUT OF MY DRIVEWAY, WHICH HAS A SLIGHT CURB TO IT, AND HEARD A CLUNK OR POP FROM THE FRONT OF THE CAR. DROVE DOWN MY STREET AND TO A HIGHWAY ON-RAMP AND WHILE TURNING ONTO THE RAMP THE STEERING FELT LOOSE (REQUIRED MORE STEERING ANGLE THAN NORMAL TO TURN SAME AMOUNT). WHILE ON THE HIGHWAY, TO KEEP THE CAR STRAIGHT, THE WHEEL NEEDED TO BE HELD TURNED LEFT ~20DEGREES. I DROVE TO THE 1ST EXI... Read more
Incident date: Sep 9, 2018
CAR WILL NOT POWER OFF WHEN IN PARK. BATTERY WILL DRAIN IF NOT VERY COGNIZANT OF THE SYSTEM ACTUALLY SHUTTING OFF. APPARENTLY IS IS PART KDY0-46-040 THAT IS LOCATED IN THE GEAR BOX THAT IS WEARING OUT. MY CAR HAS ONLY 83,000 MILES CURRENTLY. IT HAPPENS MULTIPLE TIMES BEFORE IT WILL SUCCESSFULLY POWER OFF. SOMETIMES YOU HAVE TO DRIVE IT AROUND TO FINALLY GET IT TO RECOGNIZE PARK SO IT WILL FUL... Read more
Incident date: Sep 12, 2018
ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABL... Read more
Incident date: Sep 12, 2018
ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABL... Read more
Incident date: Sep 12, 2018
ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABL... Read more
Incident date: Sep 7, 2018
THE REAR WHEEL WELL IS EXTREMELY RUSTED TO THE POINT OF THE SHOCK BEING LOOSE. THEIR IS A RECALL FOR 01-04 BUT DOESN'T APPEAR TO OFFER SAME RECALL ALTHOUGH NUMEROUS COMPLAINTS FROM OTHER OWNERS WITH SAME ISSUE. MY WIFE RECENTLY NOTICED CAR MADE A LOT OF NOISE LATELY FROM REAR WHEEL. WHEN I INVESTIGATED IT, I NOTICED LARGE RUST ISSUES ALL OVER REAR WHEEL AREA AND SHOCK BARELY HOLDING TO FRAME. MY W... Read more
Incident date: Sep 7, 2018
THE REAR WHEEL WELL IS EXTREMELY RUSTED TO THE POINT OF THE SHOCK BEING LOOSE. THEIR IS A RECALL FOR 01-04 BUT DOESN'T APPEAR TO OFFER SAME RECALL ALTHOUGH NUMEROUS COMPLAINTS FROM OTHER OWNERS WITH SAME ISSUE. MY WIFE RECENTLY NOTICED CAR MADE A LOT OF NOISE LATELY FROM REAR WHEEL. WHEN I INVESTIGATED IT, I NOTICED LARGE RUST ISSUES ALL OVER REAR WHEEL AREA AND SHOCK BARELY HOLDING TO FRAME. MY W... Read more
Incident date: Sep 11, 2018
THE BREAK BOOSTER WENT OUT WITHOUT WARNING AND COULD NOT STOP THE VEHICLE
Incident date: Jun 1, 2018
POWER STEERING IS NOT WORKING PROPERLY. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL WHEN AT A COMPLETE STOP. SOMETIMES I NEED TO SLAM ON THE BRAKES IN ORDER TO PREVENT A CRASH DUE TO NOT BEING ABLE TO CONTROL THE DIRECTION OF THE VEHICLE.
Incident date: Sep 12, 2018
WHILE PERFORMING MAINTENANCE ON 2010 MAZDA 6 IT WAS OBSERVED THERE WAS EXTENSIVE CORROSION TO THE FRONT SUBFRAME. IT IS VERY NEAR STEERING AND SUSPENSION COMPONENTS AND HAD THE FRAME FAILED WHILE DRIVING IT LIKELY WOULD HAVE RESULTED IN LACK OF CONTROL OF THE VEHICLE. PICTURE IS ATTACHED.
Incident date: Sep 7, 2018
MY MECHANIC NOTICED THE SHOCK SUPPORT ON THE PASSENGER SIDE REAR WHEEL WELL WAS BADLY RUSTED AND SAID THE SHOCK COULD RUST COMPLETELY THROUGH AND ENTER THE REAR OF THE CAR. I TOOK THE CAR TO A BODY SHOP AND THEY TOLD ME THE SAME THING. THEY SEE IT ALL THE TIME IN MAZDA AND FORD ESCAPES AND IT WOULD COST MORE TO REPAIR THAN THE VEHICLE IS WORTH. BASICALLY THIS IS A MAJOR PROBLEM WITH THIS MODE... Read more
Incident date: Sep 9, 2018
STEERING BECAME DIFFICULT. WE THOUGHT IT NEEDED AN ALIGNMENT NUT 2 DAYS LATER THE STEERING BECAME DIFFICULT. THIS WAS DRIVING ON A RESIDENTIAL STREET AT APPROXIMATELY 30 MPH. WE TOOK THE CAR TO A REPAIR SHOP TO DISCOVER THE SUB FRAME HAS RUSTED INTO TWO. $1700 MINIMUM TO REPAIR WITH A USED PART.
Incident date: Sep 9, 2018
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL. THE VEHICLE WAS TAKEN TO GREEN MAZDA (217-391-2400, LOCATED AT 3760 S 6TH ST, SPRINGFIELD, IL 62703) WHERE IT WAS DIAGNOSED THAT A CHARCOAL CANISTER FILTER WAS LOOSE AND NEEDED TO BE TIGHTENED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 142,... Read more
Incident date: Sep 7, 2018
DRL IS NOT WORKING PROPERLY. DRIVER SIDE COMPLETELY RUN OUT, PASSENGER SIDE - DIMMED AND FLICKERING PERMANENTLY. SMART CITY BRAKE SUPPORT SYSTEM IS DISABLED AND NOT WORKING AS WELL AS ADAPTIVE HIGH BEAM HEADLIGHTS.
Incident date: Sep 7, 2018
DRL IS NOT WORKING PROPERLY. DRIVER SIDE COMPLETELY RUN OUT, PASSENGER SIDE - DIMMED AND FLICKERING PERMANENTLY. SMART CITY BRAKE SUPPORT SYSTEM IS DISABLED AND NOT WORKING AS WELL AS ADAPTIVE HIGH BEAM HEADLIGHTS.