Showing 29,895 complaints for MAZDA
Incident date: Nov 15, 2018
WHILE DRIVING TO WORK ON 290 IN THE MORNING TRAFFIC DOING SPEEDS AROUND (30-50MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE PULLING DRASTICALLY TO THE RIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE STEERING/BRAKING
... SYSTEM BEGAN TO STRUGGLE NEARLY CAUSING AN ACCIDENT ON THE EXPRESSWAY CAUSING A FISHTAIL WITH THE ABS ATTEMPTING TO ENGAGE. AT THIS POINT THE STEERING WHEEL WAS REGISTERING STRAIGHT’ WITH THE STEERING WHEEL TURNED APPROXIMATELY 90 DEGREES LEFT. THANKFULLY I WAS ABLE TO EXIT THE EXPRESSWAY AND PULL INTO A JUST TIRES SHOP, WHO INFORMED ME THE FRONT SUBFRAME HAS RUSTED COMPLETELY THRU AND EVEN TWISTED DUE TO THE CORROSION. NOW MY 2011 MAZDA6 IS NOT DRIVABLE AND HOPEFULLY NHTSA WILL FORCE MAZDA TO DO A RECALL FOR SUBFRAMES BEFORE SOMEONE IS KILLED IN AN ACCIDENT.Read more
Incident date: Nov 15, 2018
FOW INSPECTION LIGHT COMES ON WHEN GOING ABOVE 55 MPH. CRUISE [XXX] OFF AND BRAKES ARE PRESSED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Incident date: Nov 11, 2018
WHEN I INITIALLY BOUGHT THIS VEHICLE IT HAD BEEN THROUGH PREVIOUS OWNERS AND I HAVE BEEN TRYING TO FIX THINGS BUT AM A SINGLE MOTHER OF THREE AND I JUST CAN AFFORD MUCH BUT I HAPPEN TO PUT THE YR MAKE AND MODEL INTO THE GOOGLE ONE DAY AND NOTICE OF RECALLS AND AS I READ THE SAME AS WHATS I HAD ALREADY NOTICED HAD ALREADY HAPPENED AND I FIGURED I COULD LIVE WITH IT BUT I WOKE UP ONE MORNING GOT IN
... IT AND BOOM DRIVING FOR TEN MINUTES AND BOOM ALL OF A SUDDEN I HAVE NO GEARS AND THEN I GET 1ST AND NOTHING ELSE THEN EVENTUALLY NO REVERSE , SO AFTER ALMOST GETTING STUCK IN THE COLD STREETS WITH A BABY AND MY FRIEND, I BARELY MADE IT HOME I WANNA KNOW WHY SUCH A NICE VEHICLE IS SO FUCT!!! AND WHY DID I GET A BUNK DEAL. LIKE I THOUGHT THIS WAS MY BREAK FINALLY I WONT HAVE TO WORRY SO MUCH ABOUT A VEHICLE JUST THE OTHER STUFF, BUT TO MY DISMAY........... HERE WE ARE?????? AND IF YOU HAPPEN TO CONTACT ME I CAN THEN EXPLAIN IN DETAIL THE DESTRUCTION OF THIS VEHICLERead more
Incident date: Nov 11, 2018
WHEN I INITIALLY BOUGHT THIS VEHICLE IT HAD BEEN THROUGH PREVIOUS OWNERS AND I HAVE BEEN TRYING TO FIX THINGS BUT AM A SINGLE MOTHER OF THREE AND I JUST CAN AFFORD MUCH BUT I HAPPEN TO PUT THE YR MAKE AND MODEL INTO THE GOOGLE ONE DAY AND NOTICE OF RECALLS AND AS I READ THE SAME AS WHATS I HAD ALREADY NOTICED HAD ALREADY HAPPENED AND I FIGURED I COULD LIVE WITH IT BUT I WOKE UP ONE MORNING GOT IN
... IT AND BOOM DRIVING FOR TEN MINUTES AND BOOM ALL OF A SUDDEN I HAVE NO GEARS AND THEN I GET 1ST AND NOTHING ELSE THEN EVENTUALLY NO REVERSE , SO AFTER ALMOST GETTING STUCK IN THE COLD STREETS WITH A BABY AND MY FRIEND, I BARELY MADE IT HOME I WANNA KNOW WHY SUCH A NICE VEHICLE IS SO FUCT!!! AND WHY DID I GET A BUNK DEAL. LIKE I THOUGHT THIS WAS MY BREAK FINALLY I WONT HAVE TO WORRY SO MUCH ABOUT A VEHICLE JUST THE OTHER STUFF, BUT TO MY DISMAY........... HERE WE ARE?????? AND IF YOU HAPPEN TO CONTACT ME I CAN THEN EXPLAIN IN DETAIL THE DESTRUCTION OF THIS VEHICLERead more
Incident date: Nov 11, 2018
WHEN I INITIALLY BOUGHT THIS VEHICLE IT HAD BEEN THROUGH PREVIOUS OWNERS AND I HAVE BEEN TRYING TO FIX THINGS BUT AM A SINGLE MOTHER OF THREE AND I JUST CAN AFFORD MUCH BUT I HAPPEN TO PUT THE YR MAKE AND MODEL INTO THE GOOGLE ONE DAY AND NOTICE OF RECALLS AND AS I READ THE SAME AS WHATS I HAD ALREADY NOTICED HAD ALREADY HAPPENED AND I FIGURED I COULD LIVE WITH IT BUT I WOKE UP ONE MORNING GOT IN
... IT AND BOOM DRIVING FOR TEN MINUTES AND BOOM ALL OF A SUDDEN I HAVE NO GEARS AND THEN I GET 1ST AND NOTHING ELSE THEN EVENTUALLY NO REVERSE , SO AFTER ALMOST GETTING STUCK IN THE COLD STREETS WITH A BABY AND MY FRIEND, I BARELY MADE IT HOME I WANNA KNOW WHY SUCH A NICE VEHICLE IS SO FUCT!!! AND WHY DID I GET A BUNK DEAL. LIKE I THOUGHT THIS WAS MY BREAK FINALLY I WONT HAVE TO WORRY SO MUCH ABOUT A VEHICLE JUST THE OTHER STUFF, BUT TO MY DISMAY........... HERE WE ARE?????? AND IF YOU HAPPEN TO CONTACT ME I CAN THEN EXPLAIN IN DETAIL THE DESTRUCTION OF THIS VEHICLERead more
Incident date: Nov 13, 2018
THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY CITY STREET. WE NOTICED SOME NOISES WHICH WAS SOUNDING LIKE METAL CLANKING. THIS BECAME LOUDER IMMEDIATELY IN THE SPAN OF 5MINS AND THE TEMPERATURE SENSOR WENT OFF ON THE DASHBOARD. THE VEHICLE WAS BECOMING UNRESPONSIVE TO BRAKES IN THE MIDDLE OF COMMUTE TRAFFIC. LUCKILY WE GOT THE VEHICLE STOPPED ON THE SIDE OF THE SHOULDER WITHOUT ANY INJURIES T
... O ANYONE. UPON GETTING THE VEHICLE CHECKED BY A ASE CERTIFIED MECHANIC, IT WAS DIAGNOSED THAT THE INTERNAL WATER PUMP (SUGGESTED AS A BAD DESIGN BY THEM AND MANY OTHERS HAVE REPORTED SIMILAR STALLING SITUATIONS ON THE INTERNET) SOMEHOW MIXED UP THE COOLANT AND THE OIL FORMING A SLUDGE AND WAS UNABLE TO CONTROL THE TEMPERATURE AND LACK OF LUBRICATION CAUSED THE METAL CLANKING. THIS HAS RENDERED THE VEHICLE COMPLETELY INOPERABLE ONLY AFTER 5YEARS. SEEMS LIKE ENGINE NEEDS TO BE REPLACED. THIS RAISES SERIOUS SAFETY CONCERN THAT IF THIS HAPPENED ON A HIGHWAY OR IN THE MIDST OF TRAFFIC, THERE COULD BE SERIOUS LOSS OF LIFE OR INJURY TO THE PASSENGERS. UPON CHECKING WITH MAZDA, IT WAS RULED THAT THERE IS NO RECALL FOR SOMETHING LIKE THIS YET. THIS STANCE FROM MAZDA IS BEING UTTERLY NOT RESPONSIBLE FOR THEIR DESIGN FLAWS AND PUTTING A PRODUCT OUT IN THE MARKET.Read more
Incident date: Nov 12, 2018
WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.
Incident date: Nov 10, 2018
MY LIFT GATE FAILED AND SLAMMED SHUT. NOW, THE LIFT GATE IS NEARLY IMPOSSIBLE FOR ME TO OPEN AND I HAVE TO HOLD THE LIFT GATE OPEN MYSELF. OTHERWISE IT SLAMS SHUT. LUCKILY WHEN THIS HAPPENED I WAS NOT DIRECTLY UNDERNEATH THE LIFT GATE, I HAD FREE HANDS AND REACTED QUICKLY ENOUGH TO CATCH IT. I DID HAVE THE LIFT GATE SUPPORTS REPLACED ALREADY ON JULY 1, 2017 AS A RESULT OF THE RECALL 16V644000, BUT
... IT APPEARS THE REPLACEMENT PARTS ALSO HAD THE ISSUE. THIS IS DANGEROUS, AND A LITTLE OVER ONE YEAR IS NOT AN APPROPRIATE LIFETIME FOR THESE SUPPORTS GIVEN THE POTENTIAL RISK. THE VEHICLE WAS PARKED.Read more
Incident date: Oct 1, 2018
FRONT CONTROL MODULE WHCH APPARENTLY CONTROLS MY WIPERS STOPPED WORKING AND I CANNOT DRIVE IN CERTAIN WEATHER CONDITIONS. I WAS DRIVING HOME AFTER WORK I WORK NIGHTS IT WAS AROUND 3 AM AND IT WAS POURING RAN OUTSIDE WHEN MY WIPERS STOPPED WORKING AND I WAS STUCK ON THE SIDE OF THE ROAD FOR OVER 2 HOURS . IT HAPPENED TWO DAYS AFTER MY WARRANTY EXPIRED, MAZDA REFUSED TO HELP ME.
Incident date: Nov 1, 2018
BRAKE PEDAL IS ROCK HARD AND TAKES IMMENSE PRESSURE TO PRESS DOWN TO GET BRAKES TO ENGAGE. HISSING NOISE COMING FROM UNDER DASH IT SEEMS.
Incident date: Oct 10, 2018
DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.
Incident date: Oct 10, 2018
DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.
Incident date: Oct 10, 2018
DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.
Incident date: Sep 22, 2018
IN A PARKING SPACE, FOOT ON BRAKE, MOVING GEARSHIFT TO PARK, ENGINE REVVED AND CAR LUNGED FORWARD WITH CAR IN PARK AND MY FOOT ON THE BRAKE. IT JUMPED THE CONCRETE BUMPER, RAN OVER HANDICAP PARKING SIGN AND HIT CAR IN ADJACENT PARKING SPACE HARD ENOUGH TO MOVE IT BACK INTO THE DRIVING LANE OF PARKING LOT. AT THAT POINT THE CAR STOPPED. WE PULLED IT BACK INTO PARKING SPACE TO HELP MOVE OTHER HIT CA
... R OUT OF TRAFFICRead more
Crash
Incident date: Nov 8, 2018
RADIO START AND FEW SECONDS LATER IT SHUTS DOWN COMPLETELY
Incident date: Nov 7, 2018
WHILE APPLYING THE BRAKES AT APPROXIMATELY 30MPH, THERE WAS SHARP JOLT, AND THE STEERING WHEEL JERKED ALL THE WAY TO THE RIGHT. THE LOW-TRACTION INDICATOR LIGHT CAME ON AND THE CAR WAS NOT ABLE TO BE SAFELY STEERED. UPON VISUAL INSPECTION, THE FRONT RIGHT TIRE WAS TURNED OUTWARD, WHILE THE FRONT LEFT REMAINED STRAIGHT. A MECHANIC CONFIRMED THAT THE ISSUE WAS CAUSED BY A FULLY CORRODED SUB-FRAME W
... HICH HAD CRACKED IN HALF.Read more
Incident date: Nov 7, 2018
WHILE APPLYING THE BRAKES AT APPROXIMATELY 30MPH, THERE WAS SHARP JOLT, AND THE STEERING WHEEL JERKED ALL THE WAY TO THE RIGHT. THE LOW-TRACTION INDICATOR LIGHT CAME ON AND THE CAR WAS NOT ABLE TO BE SAFELY STEERED. UPON VISUAL INSPECTION, THE FRONT RIGHT TIRE WAS TURNED OUTWARD, WHILE THE FRONT LEFT REMAINED STRAIGHT. A MECHANIC CONFIRMED THAT THE ISSUE WAS CAUSED BY A FULLY CORRODED SUB-FRAME W
... HICH HAD CRACKED IN HALF.Read more
Incident date: Nov 1, 2018
TAKATA RECALL THE VEHICLE WAS STUTTERING AS I WAS DRIVING HOME IT WASN'T HOT OR OVERHEATING OR LOW ON OIL, I DROVE IT HOME AND SHUT IT OFF I THEN LATER TRIED TO START IT IT WOULDN'T START IT JUST CRANKED AND CRANKED IT WOULDN'T EVEN START OR TRY TO , THE APEX SEALS ON THIS CAR WENT OUT WHICH IS DUE TO THE LOSS OF COMPRESSION WHICH ULTIMATELY CAUSED THE SPUTTERING, MAZDA IS WELL AWARE OF THIS ISSUE
... AS IT WAS RECALLED ALMOST A YEAR AGO BUT I DIDN'T HAVE THE ISSUE SO I DIDN'T SEE A NEED TO GET IT REPLACED ! THIS ISSUE IS UNACCEPTABLE AS NOW I'M WITHOUT A CAR PLEASE HELP ME OUT !Read more
Incident date: Nov 1, 2018
MY PASSENGER REAR CALIPER FROZE CAUSING THE PAD ON THE OUTBOARD SIDE TO WEAR DOWN TO METAL WHILE THE INBOARD PAD STILL HAD HALF OF ITS LIFE LEFT. THIS IS BEHAVIOR SIMILAR TO NHTSA RECALL 17V393000 BUT MY VIN DOES NOT FALL WITHIN THE PARAMETERS OF THE RECALL. THE VEHICLE HAS 58,000 MILES ON IT AND IS DRIVEN MAINLY ON THE HIGHWAY.
Incident date: Oct 18, 2018
I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.
Crash
2 injured
Incident date: Oct 18, 2018
I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.
Crash
2 injured
Incident date: Oct 18, 2018
I WAS T-BONED ON PASSENGER SIDE OF MY MAZDA CX9 AIR BAGS DID NOT WORK ON MY MAZDA.OTHER VEHICLE AIR BAGS DID GO OFF.I WAS TRAVELING ABOUT 45 MPH WHEN OTHER CAR PLOWED INTO MINE.
Crash
2 injured
Incident date: Oct 20, 2018
THE REAR PASSENGER WHEEL WELL HAS RUSTED OUT. ALL OF THE OTHER WHEEL WELLS LOOK FINE. I HAVE OWNED THIS VEHICLE SINCE IT WAS NEW. 2000-2004 IS COVERED IN A RECALL. WHY IS 2005 NOT COVERED? LOOKING ONLINE IT LOOKS LIKE THIS IS A COMMON PROBLEM WITH THE 2005 AND FOR SOME REASON AN UNSAFE 2005 TRIBUTES SEEMS TO HAVE MADE IT PAST BEING COVERED
Incident date: Sep 1, 2018
RIGHT REAR STARTING MAKING A LOUD KNOCKING SOUND, INVESTIGATED AND FOUND SHOCK TOWER MOUNT WAS RUSTED OUT, AND BANGING INTO THE INNER BODY OF THE VEHICLE CAUSING DAMAGE. BANGING HAPPENS WHEN DRIVING.
Incident date: Sep 1, 2018
LIMITED VISIBILITY DURING NIGHT DRIVING DUE TO POOR HEADLIGHT PERFORMANCE. HEADLIGHT LENSES SEEM TO BE EXTREMELY FOGGY. ONLY HAPPENS WITH LOW-BEAMS.
Incident date: Oct 2, 2018
WHEN DRIVING OR STOPPING AT RED LIGHT THE VEHICLE WILL SHUT OFF, BEFORE IT SHUTS OFF THE OIL LIGHT FLICKERS AND THERE'S A BURNING SMELL FROM UNDER THE HOOD. I TOOK IT TO MULTIPLE AUTO SHOPS AND HAVE GOT THE CATALYTIC CONVERTERS REPLACE, TRANSMISSION, MASS AIR FLOW AND A HOST OF OTHER THINGS AT A COSTLY PRICE AND THE PROBLEM IS NOT FITS. THERE IS SOMETHING TERRIBLE WRONG WITH THE 2004 MAZDA TRIBUTE
... , I HAVE BEEN IN ALMOST 2 ACCIDENT BECAUSE THE VEHICLE SHUTS OFF WHILE DRIVING. PLEASE FIX THIS!!Read more
Incident date: May 19, 2018
I PURCHASED A 2018 MAZADA CX5 IN APRIL. IN MAY I NOTICED THAT THE BRAKES WERE HESITANT TO STOP AND THAT THEY ALSO MAKE GRINDING NOISE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT AT MAZADA. THE SERVICE ADVISOR TOLD ME THAT BECAUSE THE CAR WAS NEW IT WOULD MAKE GRINDING NOISE AND THAT THEY WOULD EVENTUALLY EASE UP. IT IS NOW NOVEMBER AND THE ISSUE STILL EXIST. IN JUNE MY PASSENGERS SEAT BELT B
... EGAN HAVING DIFFICULTY LATCHING CAUSING THE CENSOR TO GO OFF. THIS HAPPENS DAILY. IN OCTOBER MY TIRE PRESSURE LIGHT CAME ON STATING THAT THE TIRE PRESSURE WAS LOW. I PLACED AIR IN MY TIRES AND THE CENSOR LIGHT NEVER WENT OFF. ON OCTOBER 18, 2018, I WENT TO THE MAZADA DEALERSHIP FOR A SCHEDULED MAINTENANCE, INFORMED THE SERVICE ADVISOR OF MY CONCERNS AND THEY STATED EVERYTHING WAS FINE AND THE CENSOR WAS RESET. TODAY IS NOVEMBER 2, 2018 AND MY TIRE CENSOR IS BACK ON. MY BRAKES ARE STILL GRINDING AND NOW THEY SLIDE BEFORE STOPPING AND MY PASSENGER SEAT BELT STILL IS NOT LATCHING. THIS IS A SAFETY HAZARD TO MYSELF AND PASSENGERS.Read more
Incident date: May 19, 2018
I PURCHASED A 2018 MAZADA CX5 IN APRIL. IN MAY I NOTICED THAT THE BRAKES WERE HESITANT TO STOP AND THAT THEY ALSO MAKE GRINDING NOISE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT AT MAZADA. THE SERVICE ADVISOR TOLD ME THAT BECAUSE THE CAR WAS NEW IT WOULD MAKE GRINDING NOISE AND THAT THEY WOULD EVENTUALLY EASE UP. IT IS NOW NOVEMBER AND THE ISSUE STILL EXIST. IN JUNE MY PASSENGERS SEAT BELT B
... EGAN HAVING DIFFICULTY LATCHING CAUSING THE CENSOR TO GO OFF. THIS HAPPENS DAILY. IN OCTOBER MY TIRE PRESSURE LIGHT CAME ON STATING THAT THE TIRE PRESSURE WAS LOW. I PLACED AIR IN MY TIRES AND THE CENSOR LIGHT NEVER WENT OFF. ON OCTOBER 18, 2018, I WENT TO THE MAZADA DEALERSHIP FOR A SCHEDULED MAINTENANCE, INFORMED THE SERVICE ADVISOR OF MY CONCERNS AND THEY STATED EVERYTHING WAS FINE AND THE CENSOR WAS RESET. TODAY IS NOVEMBER 2, 2018 AND MY TIRE CENSOR IS BACK ON. MY BRAKES ARE STILL GRINDING AND NOW THEY SLIDE BEFORE STOPPING AND MY PASSENGER SEAT BELT STILL IS NOT LATCHING. THIS IS A SAFETY HAZARD TO MYSELF AND PASSENGERS.Read more
Incident date: May 19, 2018
I PURCHASED A 2018 MAZADA CX5 IN APRIL. IN MAY I NOTICED THAT THE BRAKES WERE HESITANT TO STOP AND THAT THEY ALSO MAKE GRINDING NOISE. I IMMEDIATELY CONTACTED THE SERVICE DEPARTMENT AT MAZADA. THE SERVICE ADVISOR TOLD ME THAT BECAUSE THE CAR WAS NEW IT WOULD MAKE GRINDING NOISE AND THAT THEY WOULD EVENTUALLY EASE UP. IT IS NOW NOVEMBER AND THE ISSUE STILL EXIST. IN JUNE MY PASSENGERS SEAT BELT B
... EGAN HAVING DIFFICULTY LATCHING CAUSING THE CENSOR TO GO OFF. THIS HAPPENS DAILY. IN OCTOBER MY TIRE PRESSURE LIGHT CAME ON STATING THAT THE TIRE PRESSURE WAS LOW. I PLACED AIR IN MY TIRES AND THE CENSOR LIGHT NEVER WENT OFF. ON OCTOBER 18, 2018, I WENT TO THE MAZADA DEALERSHIP FOR A SCHEDULED MAINTENANCE, INFORMED THE SERVICE ADVISOR OF MY CONCERNS AND THEY STATED EVERYTHING WAS FINE AND THE CENSOR WAS RESET. TODAY IS NOVEMBER 2, 2018 AND MY TIRE CENSOR IS BACK ON. MY BRAKES ARE STILL GRINDING AND NOW THEY SLIDE BEFORE STOPPING AND MY PASSENGER SEAT BELT STILL IS NOT LATCHING. THIS IS A SAFETY HAZARD TO MYSELF AND PASSENGERS.Read more
Incident date: Oct 5, 2018
WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT
... SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.Read more
Incident date: Oct 5, 2018
WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT
... SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.Read more
Incident date: Oct 5, 2018
WHILE DRIVING CAR, FELT CLUNK AND CAR KEPT PULLING TO RIGHT AND HARD TO CONTROL STEERING. WHEN TURN WHEEL, LOUD CLUNKING FELT AND HARD TO CONTROL CAR. CAR WAS ON HIGHWAY JUST BEFORE EXITING TO CITY STREET.TOOK TO INDEPENDENT MECHANIC WHO SAID SUBFRAME COMPLETELY RUSTED AND AFFECTED STEERING AND WHEELS WOULD NOT LET ANYONE DRIVE CAR AND SAID CAR IS UNDRIVEABLE. CAR TOWED TO MAZDA DEALER WHERE IT
... SITS TODAY. I WAS DRIVING MY 3 BROTHERS IN THE CAR WHEN THIS OCCURRED. LUCKILY THERE WAS NO ACCIDENT.Read more
Incident date: Nov 2, 2018
THE PASSENGER SIDE FRONT VEHICLE FRAME HAS RUSTED COMPLETELY THROUGH WHERE THE STEERING MEMBERS ATTACH. FOUND THIS WHEN CHECKING THE BRAKES. APPEARS DANGEROUS!
Incident date: Nov 2, 2018
THE PASSENGER SIDE FRONT VEHICLE FRAME HAS RUSTED COMPLETELY THROUGH WHERE THE STEERING MEMBERS ATTACH. FOUND THIS WHEN CHECKING THE BRAKES. APPEARS DANGEROUS!
Incident date: Jul 6, 2017
WHEN DRIVING WITH THE HEADLIGHTS ON AND I BEGIN TO SLOW DOWN, WHETHER COASTING OR USING THE BRAKE, MY HEADLIGHTS WILL FLICKER REALLY BAD. IT DOES NOT HAPPEN ALL THE TIME BUT IT HAPPENS 90% OF THE TIME. THERE ARE TIMES THEY FLICKER BAD ENOUGH THAT IT LOOKS LIKE I AM FLASHING MY HIGHBEAMS. I HAVE HAD TO PULL OVER MULTIPLE TIMES BECAUSE OF HOW HARD IT MADE IT TO CONCENTRATE ON THE SURROUNDING AREA. I
... CAN ONLY IMAGINE WHAT ITS LIKE FOR SOMEONE IN FRONT OF ME OR DRIVING TOWARDS ME. SOMETIMES THEY WILL ALSO FLASH A FEW TIMES WHEN I COME TO A COMPLETE STOP. IVE TAKEN IT TO THE DEALER I BOUGHT IT FROM AND THEY CONTINUE TO SAY NOTHING IS WRONG. SO IT IS STILL AN ONGOING PROBLEM FROM THE DAY I BOUGHT IT.Read more
Incident date: Oct 14, 2018
WHILE DRIVING AT APPROXIMATELY 45 MILES PER HOUR ON A RURAL ROAD, THE FRONT PASSENGER BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM, CAUSING THE CONTROL ARM TO FIRST DROP ONTO THE INSIDE SURFACE OF THE FRONT PASSENGER WHEEL AND THEN ONTO THE GROUND AS THE WHEEL MOVED OUT OF ITS NORMAL POSITION. IN THE PROCESS, THE PASSENGER SIDE INNER TIE ROD WAS SEVERELY BENT, THE INSIDE SURFACE OF THE WHEEL
... WAS BADLY SCORED, THE TIRE SURFACE (WHICH CONTACTED THE FENDER) WAS DAMAGED, AND THE PASSENGER FRONT FENDER WAS BENT WHEN THE TIRE CONTACTED IT. I SPOKE WITH MAZDA USA, WHO PUT ME IN CONTACT WITH A LOCAL DEALER. I TOWED THE CAR TO THE DEALER AND DROPPED IT OFF. THEY HAVE REPLACED BOTH CONTROL ARMS (PER THE RECALL) AS WELL AS THE BENT TIE ROD AND PASSENGER FRONT WHEEL BEARING. THEY ALSO PERFORMED AN ALIGNMENT. MECHANICALLY, THEY HAVE REPAIRED THE CAR. HOWEVER, MAZDA IS REFUSING TO REMEDY THE DAMAGED WHEEL OR TIRE OR THE FENDER. SINCE THE CAR HAS BEEN LOWERED, THEIR CLAIM IS THAT THE FENDER MAY NOT HAVE BEEN DAMAGED ON A STOCK CAR AT STOCK RIDE HEIGHT. THEY MAY BE RIGHT, AND THE FENDER DAMAGE IS MINOR, SO I'M NOT WORRIED ABOUT THAT. HOWEVER, SINCE A STOCK VEHICLE WOULD LIKELY HAVE SUFFERED THE SAME WHEEL/TIRE DAMAGE, I WAS TOLD THAT IF THE VEHICLE HAD A STOCK WHEEL & TIRE THEY WOULD REPLACE THE WHEEL & TIRE SINCE THEY WERE BOTH DAMAGED. I'M NOT EVEN SURE WHAT "STOCK TIRE" MEANS ON A 14-YEAR-OLD CAR SINCE ANY CAR WILL HAVE HAD THE TIRES REPLACED MULTIPLE TIMES SINCE THEN, BUT AFTERMARKET OR NOT THE FAILURE OF THE RECALLED PART CAUSED DAMAGE TO THESE PARTS. BESIDES, WITH DAMAGE TO THE TREAD SURFACE OF THE TIRE, IT IS MY OPINION THAT THE SAFETY OF THE TIRE HAS BEEN COMPROMISED (OR, AT THE VERY LEAST, THE LIFE EXPECTANCY OF WHAT IS A NEARLY NEW TIRE HAS BEEN SEVERELY REDUCED).Read more
Incident date: Sep 1, 2018
BRAKES WERE OCCASIONALLY 'TIGHT', HAD TO BE PUSHED VERY HARD TO GET THE VEHICLE TO STOP. WHEN I PUSHED THE BRAKES IT SOUNDED LIKE AIR WAS BEING PUSHED OUT. CHANGED PADS AND BRAKE FLUID, FLUSHED THE AIR OUT. ONLY MADE IT WORSE. NOW THE BRAKES ARE CONSTANTLY 'TIGHT' AND AFTER LEARNING THIS IS A COMMON ISSUE WITH THIS VEHICLE I'M GOING TO REPLACE THE BRAKE BOOSTER. RIDICULOUS THAT SO MANY ARE HAVING
... THIS ISSUE AND MAZDA ISN'T RECALLING THIS PART!Read more
Incident date: Jul 31, 2018
TAKATA RECALL. I PURCHASED A BRAND NEW MAZDA CX-5 SPORT FROM A MAZDA DEALERSHIP ON 6/4/2018. ON 7/31/ 2018 THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALERSHIP WITH ONLY 2,357 ON THE ODOMETER. MY CX-5 WAS IN THE SHOP FROM 7/31/ 2018 UNTIL 8/10/ 2018, DURING THE FIRST CAR REPAIR ATTEMPT, HERITAGE MAZDA TOWSON REPLACED THE OIL PUMP STRAINER, DURING THE SECOND REPAIR ATTEMPT, THE DEALER
... SHIP REPLACED THE OIL PRESSURE SWITCH. ON 10/10/2018, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS TRAVELING TO VIRGINIA BEACH. SO, I TOOK MY CAR TO THE MAZDA DEALERSHIP THERE IN VIRGINIA BEACH TO HAVE MY CAR SERVICED. THE VERY NEXT DAY, I WAS INFORMED BY THE SERVICE CONSULTANT THAT MY MAZDA CX-5 HAD A DEFECTIVE OIL PRESSURE SWITCH AND THAT A REPLACEMENT PART HAD BEEN ORDERED. ON 10/12/2018, WHEN I RETURNED TO THE MAZDA DEALERSHIP, I WAS INFORMED BY THE SERVICE MANAGER, THAT MY MAZDA CX-5 NEEDED A REPLACEMENT ENGINE WITH ONLY 5,796 MILES ON THE ODOMETER. MY CAR HAS BEEN OUT OF SERVICE FOR 32 DAYS COLLECTIVELY.Read more
Incident date: Jul 31, 2018
TAKATA RECALL. I PURCHASED A BRAND NEW MAZDA CX-5 SPORT FROM A MAZDA DEALERSHIP ON 6/4/2018. ON 7/31/ 2018 THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT BACK TO THE DEALERSHIP WITH ONLY 2,357 ON THE ODOMETER. MY CX-5 WAS IN THE SHOP FROM 7/31/ 2018 UNTIL 8/10/ 2018, DURING THE FIRST CAR REPAIR ATTEMPT, HERITAGE MAZDA TOWSON REPLACED THE OIL PUMP STRAINER, DURING THE SECOND REPAIR ATTEMPT, THE DEALER
... SHIP REPLACED THE OIL PRESSURE SWITCH. ON 10/10/2018, THE CHECK ENGINE LIGHT CAME ON WHILE I WAS TRAVELING TO VIRGINIA BEACH. SO, I TOOK MY CAR TO THE MAZDA DEALERSHIP THERE IN VIRGINIA BEACH TO HAVE MY CAR SERVICED. THE VERY NEXT DAY, I WAS INFORMED BY THE SERVICE CONSULTANT THAT MY MAZDA CX-5 HAD A DEFECTIVE OIL PRESSURE SWITCH AND THAT A REPLACEMENT PART HAD BEEN ORDERED. ON 10/12/2018, WHEN I RETURNED TO THE MAZDA DEALERSHIP, I WAS INFORMED BY THE SERVICE MANAGER, THAT MY MAZDA CX-5 NEEDED A REPLACEMENT ENGINE WITH ONLY 5,796 MILES ON THE ODOMETER. MY CAR HAS BEEN OUT OF SERVICE FOR 32 DAYS COLLECTIVELY.Read more
Incident date: Oct 20, 2018
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE STEERING WHEEL WAS TURNED APPROXIMATELY ONE QUARTER TO THE LEFT IN ORDER TO DRIVE THE VEHICLE IN A STRAIGHT LINE. ALSO WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE TIE ROD AND SUSPENSION CRADLE WA
... S DAMAGED DUE TO RUSTING AND CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000. *DT*JB THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS IN THEIR POSSESSION IN THE PROCESS OF BEING REPAIRED. *JSRead more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE HAD STALLED SEVERAL TIMES WITH NO WARNING. THE DEALER HERITAGE MAZDA CATONSVILLE (6616 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, 1-(844) 224-1951) RECHARGED THE BATTERY AS AN INTERIM REPAIR DUE TO THE INTERMITTENT LOSS OF POWER. HOWEVER, THEY HAD NOT PROVIDED A PERMANENT REMEDY SO THE VEHICLE WAS NOT REPAIRED. WITHIN DA
... YS, THE VEHICLE HAD CONTINUED TO HAVE A LOSS OF POWER AND STALLED. THE MANUFACTURER HAD NO RECALL CAMPAIGN AND HAD ONLY 1 TSB ON THE ELECTRICAL SYSTEM FOR THIS YEAR, MAKE AND MODEL WHICH WAS UNACCEPTABLE TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, INDICATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A SOLUTION SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.Read more
Incident date: Oct 20, 2018
RUST THROUGH OF ENGINE CRADLE FRAME ON PASSENGER SIDE OF VEHICLE. DISCOVERED DURING OIL CHANGE.
Incident date: Oct 29, 2018
SITTING AT A LIGHT AND MY SUNROOF SHATTERED.
Incident date: Apr 1, 2018
LED DAYTIME RUNNING LIGHTS FLICKERING GOING DIM AND THEN BRIGHT WHEN THE HEADLIGHTS ARE TURNED ON, AND THE CAR IS IN GEAR.
Incident date: Oct 23, 2018
DRIVING TO WORK ON HIGHWAY 44 WHEN I NOTICED THE HANDLING WAS REALLY BAD. HAD TO COME TO A QUICK STOP AND APPLIED BRAKE PRESSURE WHEN RHW XAR SUDDENLY SWERVES TO THE RIGHT. UPON GETTING THE CAR UNDER CONTROL I HAD TO RUN THW STERRING WHEEL 3/4 TO THE LEFT TO KEEP THE CAR GOING STRAIGHT. MADE IT TO WORK BY DRIVING SLOW AND CONITINUING STEERING LEFT. CALLED A TOW TRUCK TO HAVE IT TOWED TO A SHOP. MY
... MECHANIC REPLACED A WHEEL BEARING AND TOOK IT FOR A DRIVE. HE LOST COMPLETE CONTROL OF THW CAR TWICE; TOOK IT BACK TO THE SHOP AND DISCOVERED THE SUBFRAME COMPLETELY RUSTED OUT AND WAS THE CAUSE OF THE PROBLEMRead more
Incident date: Oct 23, 2018
DRIVING TO WORK ON HIGHWAY 44 WHEN I NOTICED THE HANDLING WAS REALLY BAD. HAD TO COME TO A QUICK STOP AND APPLIED BRAKE PRESSURE WHEN RHW XAR SUDDENLY SWERVES TO THE RIGHT. UPON GETTING THE CAR UNDER CONTROL I HAD TO RUN THW STERRING WHEEL 3/4 TO THE LEFT TO KEEP THE CAR GOING STRAIGHT. MADE IT TO WORK BY DRIVING SLOW AND CONITINUING STEERING LEFT. CALLED A TOW TRUCK TO HAVE IT TOWED TO A SHOP. MY
... MECHANIC REPLACED A WHEEL BEARING AND TOOK IT FOR A DRIVE. HE LOST COMPLETE CONTROL OF THW CAR TWICE; TOOK IT BACK TO THE SHOP AND DISCOVERED THE SUBFRAME COMPLETELY RUSTED OUT AND WAS THE CAUSE OF THE PROBLEMRead more
Incident date: Oct 23, 2018
DRIVING TO WORK ON HIGHWAY 44 WHEN I NOTICED THE HANDLING WAS REALLY BAD. HAD TO COME TO A QUICK STOP AND APPLIED BRAKE PRESSURE WHEN RHW XAR SUDDENLY SWERVES TO THE RIGHT. UPON GETTING THE CAR UNDER CONTROL I HAD TO RUN THW STERRING WHEEL 3/4 TO THE LEFT TO KEEP THE CAR GOING STRAIGHT. MADE IT TO WORK BY DRIVING SLOW AND CONITINUING STEERING LEFT. CALLED A TOW TRUCK TO HAVE IT TOWED TO A SHOP. MY
... MECHANIC REPLACED A WHEEL BEARING AND TOOK IT FOR A DRIVE. HE LOST COMPLETE CONTROL OF THW CAR TWICE; TOOK IT BACK TO THE SHOP AND DISCOVERED THE SUBFRAME COMPLETELY RUSTED OUT AND WAS THE CAUSE OF THE PROBLEMRead more
Incident date: Oct 1, 2018
THE EXHAUST FROM THIS CAR IS HORRIBLE. CAUSING BREATHING ISSUES
Incident date: Oct 1, 2018
THE EXHAUST FROM THIS CAR IS HORRIBLE. CAUSING BREATHING ISSUES
Incident date: Sep 26, 2018
WHILE DRIVING THE VEHICLE THE CAR TO AN ABRUPT STOP AND I HAD NO CONTROL. THE DASHBOARD LIT UP WITH ALL TYPES OF WARNINGS AND HEAT WAS COMING FROM THE FRONT OF THE CAR.