Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 6, 2018
#1 AIR BAG WARNING DASH LIGHT REMAINS ILLUMINATED AND HAS STAYED ILLUMINATED FOR APPROXIMATELY 1 1/2+ YEARS. THERE IS NO MAZDA DEALERSHIP IN MY AREA AND I INITIALLY BELIEVED IT WAS MY RESPONSIBILITY TO REPLACE OR REPAIR AT MY EXPENSE DUE TO THE VEHICLE'S AGE. #2 BRAKES: VEHICLE WAS RECENTLY SERVICED AND COMPREHENSIVE SAFETY INSPECTED ON 6 NOV 2018. I ASKED THE SHOP TO CHECK THE BRAKE PEDAL FOR... Read more
Incident date: Nov 6, 2018
#1 AIR BAG WARNING DASH LIGHT REMAINS ILLUMINATED AND HAS STAYED ILLUMINATED FOR APPROXIMATELY 1 1/2+ YEARS. THERE IS NO MAZDA DEALERSHIP IN MY AREA AND I INITIALLY BELIEVED IT WAS MY RESPONSIBILITY TO REPLACE OR REPAIR AT MY EXPENSE DUE TO THE VEHICLE'S AGE. #2 BRAKES: VEHICLE WAS RECENTLY SERVICED AND COMPREHENSIVE SAFETY INSPECTED ON 6 NOV 2018. I ASKED THE SHOP TO CHECK THE BRAKE PEDAL FOR... Read more
Incident date: Jan 1, 2017
CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGHTS ADEQUATE ONLY IN HIGH BEAM MODE.
Incident date: Jan 1, 2017
CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGHTS ADEQUATE ONLY IN HIGH BEAM MODE.
Incident date: Jan 2, 2018
HEADLIGHTS BLOW NUMEROUS TIMES IN A YEAR. WHEN 'OPERATIONAL''THE HEADLIGHTS ARE VERY DIM AT NIGHT. I RESEARCHED AND THIS SEEMS TO BE A REOCCURRING ISSUE ON MANY MAZDA VEHICLES. I HAVE TRIED TO REACH OUT TO MAZDA, WITH NO RESPONSE. THIS IS VERY DANGEROUS AND MY TURN SIGNALS ARE BRIGHTER THAN MY LIGHTS. EVERYONE ON THE FORUM SUGGESTS THE PROJECTOR LENSES THAT COME EQUIPPED ARE FAULTY. I SPENT $400 O... Read more
Incident date: Jan 2, 2018
HEADLIGHTS BLOW NUMEROUS TIMES IN A YEAR. WHEN 'OPERATIONAL''THE HEADLIGHTS ARE VERY DIM AT NIGHT. I RESEARCHED AND THIS SEEMS TO BE A REOCCURRING ISSUE ON MANY MAZDA VEHICLES. I HAVE TRIED TO REACH OUT TO MAZDA, WITH NO RESPONSE. THIS IS VERY DANGEROUS AND MY TURN SIGNALS ARE BRIGHTER THAN MY LIGHTS. EVERYONE ON THE FORUM SUGGESTS THE PROJECTOR LENSES THAT COME EQUIPPED ARE FAULTY. I SPENT $400 O... Read more
Incident date: Sep 5, 2018
HATCH LIFT SUPPORTS WERE REPLACE UNDER WARRANTY ON 6/5/17 AND HAVE FAILED AGAIN TALKED TO DEALER AND MAZDA ON 11/26/18 THEY WILL NOT REPLACE THEM.
Incident date: Nov 2, 2018
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A WHIPLASH AND A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE VEHICLE WA... Read more
Crash
1 injured
Incident date: Oct 28, 2018
FRAME/ENGINE CRADLE HAS HOLE NEXT TO LOWER CONTROL ARM DUE TO RUST.
Incident date: Nov 30, 2018
FRONT BREMBO BRAKES LOCKED AFTER CAR IS PARKED OVERNIGHT. IT UNLOCKED AFTER I FORCE THE CAR FORWARD. IT RELEASES WITH A LOUD SNAP. THIS OCCURS 2 OR 3 TIMES A MONTH. CAR DRIVES FINE. DEALER HAS NO SOLUTION. DEALER REQUESTS OVERNIGHT ASSESSMENT UNFORTUNATELY THIS OCCURS WITHOUT PREDICTABILITY.
Incident date: Nov 27, 2018
I HAD A NOISE BEGIN ALL OF THE SUDDEN ON THE REAR RIGHT SIDE. THOUGHT IT WAS THE MUFFLER OR SHOCK AND I WAS CORRECT. TOOK IT TO A MAZDA DEALERSHIP AND THEY SAID THE BODY RUSTED THROUGH AT THE STRUT TOWER CONTACT AND THE SHOCK/STRUT WAS COMPLETELY UNATTACHED. IT STARTED WHILE I WAS ON THE HIGHWAY. THIS BECOMES A DANGEROUS SITUATION AND THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. THIS IS A MANUFACTURE... Read more
Incident date: Nov 23, 2018
I HAD THE OIL CHANGED IN PAHRUMP, NEVADA AT ROUND 10 AM. AFTERWARDS, I DROVE THE VEHICLE AROUND TOWN FOR SEVERAL HOURS, LOADING IT UP WITH BELONGINGS BECAUSE I WAS MOVING 160 NORTH ON HWY 95. AFTER STOPPING IN BEATTY, NEVADA, MY SUV SPUTTERED. I TOOK THE SUV OUT OF OVERDRIVE INTO DRIVE TO SEE IF IT WOULD BACKFIRE TO GET THE DIRT OR WATER OUT OF THE FUEL LINE FROM JUST FILLING UP. ABOUT A MILE DOWN... Read more
Fire
Incident date: Sep 7, 2018
STEERING WHEEL VIOLENTLY SHAKES UPON TURNING AND NOW ON STRAIGHT-AWAY DRIVING. HAS BEEN SMELLING OF EXCESSIVE GAS FOR OVER 4 YEARS UPON START UP, DESPITE DEALER CORRECTING RECALL ISSUE WITH FUEL PUMP DISCHARGE PIPE.
Incident date: Sep 7, 2018
STEERING WHEEL VIOLENTLY SHAKES UPON TURNING AND NOW ON STRAIGHT-AWAY DRIVING. HAS BEEN SMELLING OF EXCESSIVE GAS FOR OVER 4 YEARS UPON START UP, DESPITE DEALER CORRECTING RECALL ISSUE WITH FUEL PUMP DISCHARGE PIPE.
Incident date: Nov 26, 2018
YESTERDAY MY WIFE TRIED TO STOP OUR CX5 IN OUR DRIVEWAY BUT IT KEPT A SLOW GLIDE FOR A FEW YARDS THUS CRASHING INTO OUR GARAGE DOOR. SHIFTING INTO PARK A 2ND TIME (1ST TIME DIDN'T WORK) AND POUNDING THE BRAKE PEDAL FINALLY STOPPED THE VEHICLE AFTER PUSHING IN THE GARAGE DOOR A FEW FEET. ENGINE REMAINED IN LOW IDLE (NO ACCELERATION) AND BRAKE FEEDBACK WAS NORMAL (NOT MUSHY) THE WHOLE TIME. THIS IS... Read more
Crash
Incident date: Nov 26, 2018
YESTERDAY MY WIFE TRIED TO STOP OUR CX5 IN OUR DRIVEWAY BUT IT KEPT A SLOW GLIDE FOR A FEW YARDS THUS CRASHING INTO OUR GARAGE DOOR. SHIFTING INTO PARK A 2ND TIME (1ST TIME DIDN'T WORK) AND POUNDING THE BRAKE PEDAL FINALLY STOPPED THE VEHICLE AFTER PUSHING IN THE GARAGE DOOR A FEW FEET. ENGINE REMAINED IN LOW IDLE (NO ACCELERATION) AND BRAKE FEEDBACK WAS NORMAL (NOT MUSHY) THE WHOLE TIME. THIS IS... Read more
Crash
Incident date: Nov 26, 2018
YESTERDAY MY WIFE TRIED TO STOP OUR CX5 IN OUR DRIVEWAY BUT IT KEPT A SLOW GLIDE FOR A FEW YARDS THUS CRASHING INTO OUR GARAGE DOOR. SHIFTING INTO PARK A 2ND TIME (1ST TIME DIDN'T WORK) AND POUNDING THE BRAKE PEDAL FINALLY STOPPED THE VEHICLE AFTER PUSHING IN THE GARAGE DOOR A FEW FEET. ENGINE REMAINED IN LOW IDLE (NO ACCELERATION) AND BRAKE FEEDBACK WAS NORMAL (NOT MUSHY) THE WHOLE TIME. THIS IS... Read more
Crash
Incident date: Apr 20, 2018
2016 MAZDA CX-5 SUV PASSENGER SIDE DAYTIME RUNNING LIGHT STARTED FLICKERING AND BECAME DIM AT ONLY AROUND 12K MILES. MY WARRANTY HAS ALREADY EXPIRED DUE TO THE FACT THAT I BOUGHT IT IN 2015 TIME FRAME. THE FACT THAT MANY OTHER CX-5 OWNERS ALSO HAVE ENCOUNTERED THE SAME PROBLEM, AT VERY LOW MILEAGES, SUGGEST THAT THERE IS DEFINITELY A PRODUCT DEFECT WHICH IS ALSO A SAFETY RELATED PROBLEM, GIVEN MOR... Read more
Incident date: Jun 2, 2015
THE HEADLIGHT LENSES ON BOTH SIDES ARE FADED AND DULL; VISIBILITY IS LIMITED THE TAIL LIGHT LENSES ON BOTH SIDES ARE FADED AND DULL
Incident date: May 31, 2014
LA COMPUTADORA ESTAA DAADA
Incident date: May 31, 2014
LA COMPUTADORA ESTAA DAADA
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DETECTED A STRONG ODOR INSIDE THE VEHICLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND AN INTERNAL FRACTURE OF AN OIL LEAK. THE MECHANIC STATED THAT THE TRANSFER CASE MAY NEED TO BE REPLACED. THE DEALER (QUIRK MAZDA, 111 MCGRATH HWY, QUINCY, MA ... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND DETECTED A STRONG ODOR INSIDE THE VEHICLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND AN INTERNAL FRACTURE OF AN OIL LEAK. THE MECHANIC STATED THAT THE TRANSFER CASE MAY NEED TO BE REPLACED. THE DEALER (QUIRK MAZDA, 111 MCGRATH HWY, QUINCY, MA ... Read more
Incident date: Nov 26, 2018
UNDERCARRIAGE CORROSION HAS CAUSED TOTAL CORROSION TO RIGHT REAR WHEEL, WHICH AS CAUSED THE RIGHT REAR SHOCK TO BREAK OFF. THE CORROSION IS NOT NORMAL AND SEEMS TO BE A MANUFACTURING DEFECT
Incident date: Nov 26, 2018
UNDERCARRIAGE CORROSION HAS CAUSED TOTAL CORROSION TO RIGHT REAR WHEEL, WHICH AS CAUSED THE RIGHT REAR SHOCK TO BREAK OFF. THE CORROSION IS NOT NORMAL AND SEEMS TO BE A MANUFACTURING DEFECT
Incident date: Feb 12, 2018
VEHICLE HAS 57000 MILES HAD TO PUT INTWO MASTER CYLINDERS IN TWO YEARS. AUTO WAS IN MOTION AND COMPLETE LOSS OF BRAKES.
Incident date: Aug 15, 2018
WHEN PLACING THE CAR IN PARK AND PUSHING THE OFF/ON BUTTON AN ERROR MESSAGE WILL APPEAR SAYING THE VEHICLE MUST BE IN PARK WHEN IT IS AND SHOWS THAT ON THE DASHBOARD AND BY LOOKING AT THE GEAR SHIFTER. THE ONLY WAY TO FIX IT SO YOU CAN TURN OFF THE ELECTRICITY TO THE ACCESSORIES AND BE ABLE TO LOCK YOUR CAR IS TO START IT AGAIN, PUT IT INTO A DIFFERENT GEAR, AND TRY AGAIN. SOMETIMES IT WILL WORK O... Read more
Incident date: Nov 20, 2017
SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC A... Read more
Incident date: Nov 20, 2017
SHINY, MELTING DASHBOARDS BLINDING DRIVERS, I RECEIVE A NOTIFICATION TO CHANGE DASHBOARDS BY THE MAZDA, I TAKE THE VEHICLE TO THE CONSIGNEE THEY NOTIFY ME THAT BECAUSE IT IS IN THE RECONSTRUCTED CATEGORY, THE CHANGE WILL NOT BE CARRIED. I LIVE IN THE SOUTH OF FLORIDA WHERE TEMPERATURES ARE HIGH THROUGHOUT THE YEAR, APART FROM THE DANGEROUS GLARE THE GASES GENERATED BY THE RIGHT OF THE PLASTIC A... Read more
Incident date: Nov 23, 2018
NOTICED BURNING SMELL COMING FROM UNDERSIDE OF VEHICLE AND OIL-LIKE SUBSTANCE ON FLOOR OF GARAGE AFTER DRIVING. TOOK TO THE DEALER AND WAS INFORMED THAT THE TRANSFER CASE FAILED AND WAS LEAKING FLUID ON EXHAUST SYSTEM. RESEARCH INDICATES THIS IS A KNOWN DESIGN ISSUE IN MULTIPLE YEAR MODELS OF MAZDA VEHICLES AND I FEEL DUE TO THE SIGNIFICANT FIRE RISK OF OIL/LUBRICANT DRIPPING ONTO THE EXHAUST SY... Read more
Incident date: May 1, 2018
DASHBOARD PEELING OFF
Incident date: Nov 21, 2018
GAS PEDAL STICKS MAKING IT HARD TO ACCELERATE. DANGEROUS WHEN IN TRAFFIC AND GAS PEDAL WILL NOT MOVE. WHETHER IT IS SUMMER OR WINTER TRYING TO ACCELERATE IS BECOMING VERY DANGEROUS WHEN DRIVING.
Incident date: Nov 19, 2018
ON 11/19 AT APPROXIMATELY 4:00 PM TRAVELING AT ABOUT 20 MPH ON A TWO LANE STREET WITH NO VISIBLE VEHICLES AROUND A POP SOUND FOLLOWED BY GLASS ROLLING OFF THE BACK OF THE VEHICLE OCCURRED; A FAILURE OF THE SUNROOF.
Incident date: Nov 19, 2018
WHILE DRIVING IN HOUSTON HIGHWAY RUSH HOUR TRAFFIC ATTEMPTED TO APPLY BRAKES DUE TO TRAFFIC STOPPED AHEAD. BRAKE PEDAL WAS VERY DIFFICULT TO PRESS AND MADE A HISSING NOISE. AFTER ABOUT 20-30 YARDS WAS FINALLY ABLE TO BRING CAR TO A STOP NARROWLY AVOIDING AN ACCIDENT. WHEN TOOK VEHICLE TO MAZDA DEALERSHIP WAS TOLD IT IS THE POWER BRAKE BOOSTER THAT NEEDS TO BE REPLACED. SERVICE TECH STATED THIS... Read more
Incident date: Nov 12, 2018
SEAT TRACKS BROKEN - MAZDA USA CUSTOMER EXPERIENCE REP SAID THAT THE DRIVER SEAT ASSEMBLY (TRACK, BOLTS, ETC...) IN MY 2010 MAZDA3 ARE EXPECTED TO WEAR AND DAMAGE FOR A SECOND TIME WITHIN THE 68K MILES I HAVE DRIVEN THIS CAR SINCE I BOUGHT IT BRAND NEW BACK IN AUG. OF '09. THE TRACK WAS REPLACED AFTER 34K MILES. NOW 34K MILES LATER, THE TRACK IS BROKEN AGAIN AND I HAVE A QUOTE TO HAVE IT REPLACED... Read more
Incident date: Nov 6, 2018
WITH NO CONSISTANCEY, THE CAR WOULD LOOSE POWER. AT TIMES, I THOUGHT THE CAR WOULD LOOSE FULL POWER, IN THE MIDDLE OF MY COMMUTE, I WOULD BE FORCED TO PULL OVER AND SHUT THE CAR OFF. MOST TIMES, THE CAR WOULD RETURN TO NORMAL CONDITIONS. WHEN I BROUGHT IT IN FOR REPAIR, BYERS MAZDA OF COLUMBUS, TOLD ME IT NEEDED A TUNE-UP. ONCE AGAIN, THE CAR ALMOST STALLED OUT AND I MANAGED TO COAST INTO A PA... Read more
Incident date: Nov 6, 2018
WITH NO CONSISTANCEY, THE CAR WOULD LOOSE POWER. AT TIMES, I THOUGHT THE CAR WOULD LOOSE FULL POWER, IN THE MIDDLE OF MY COMMUTE, I WOULD BE FORCED TO PULL OVER AND SHUT THE CAR OFF. MOST TIMES, THE CAR WOULD RETURN TO NORMAL CONDITIONS. WHEN I BROUGHT IT IN FOR REPAIR, BYERS MAZDA OF COLUMBUS, TOLD ME IT NEEDED A TUNE-UP. ONCE AGAIN, THE CAR ALMOST STALLED OUT AND I MANAGED TO COAST INTO A PA... Read more
Incident date: Nov 6, 2018
WITH NO CONSISTANCEY, THE CAR WOULD LOOSE POWER. AT TIMES, I THOUGHT THE CAR WOULD LOOSE FULL POWER, IN THE MIDDLE OF MY COMMUTE, I WOULD BE FORCED TO PULL OVER AND SHUT THE CAR OFF. MOST TIMES, THE CAR WOULD RETURN TO NORMAL CONDITIONS. WHEN I BROUGHT IT IN FOR REPAIR, BYERS MAZDA OF COLUMBUS, TOLD ME IT NEEDED A TUNE-UP. ONCE AGAIN, THE CAR ALMOST STALLED OUT AND I MANAGED TO COAST INTO A PA... Read more
Incident date: Apr 11, 2018
THE BACK UP CAMERA FAILS TO OPERATE AT TIMES FOR A DAY OR HALF A DAY. SOMETIMES IT APPEARS BLACK AND OTHER IT JUST SHOWS THE VOLUME WITH AN X OVER IT, BUT NO PICTURE OF THE REAR. I HAVE CHECKED EACH TIME AND THERE IS NOTHING BLOCKING THE CAMERA IN THE REAR. THE FIRST TIME IT OCCURRED THERE WAS JUST A FEW THOUSAND MILES, THEN AGAIN ABOUT 5,000 AND THEN AGAIN AT 9465 MILES. I WAS IN PARK WITH FOOT O... Read more
Incident date: Apr 11, 2018
THE BACK UP CAMERA FAILS TO OPERATE AT TIMES FOR A DAY OR HALF A DAY. SOMETIMES IT APPEARS BLACK AND OTHER IT JUST SHOWS THE VOLUME WITH AN X OVER IT, BUT NO PICTURE OF THE REAR. I HAVE CHECKED EACH TIME AND THERE IS NOTHING BLOCKING THE CAMERA IN THE REAR. THE FIRST TIME IT OCCURRED THERE WAS JUST A FEW THOUSAND MILES, THEN AGAIN ABOUT 5,000 AND THEN AGAIN AT 9465 MILES. I WAS IN PARK WITH FOOT O... Read more
Incident date: Sep 29, 2018
TL* THE CONTACT OWNS A 2008 MAZDA 6. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL INDEPENDENTLY VEERED TO THE RIGHT. THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL BACK INTO PLACE AND CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT NOTIFIE... Read more
Crash
Incident date: Nov 1, 2018
THE DASHBOARD IS SEPARATING FROM THE INSTRUMENT PANEL. THERE IS A GROWING GAP. IT OCCURRED OVER TIME AND IS CONTINUING TO GET WORSE.
Incident date: Nov 14, 2018
SUDDEN WINDSHIELD CRACKING 11-14-2018 OUR 2018 CX5 HAS 7500 MILES AND DRIVING AT NIGHT WITH VERY LITTLE TRAFFIC ON THE FREEWAY IN SOUTHERN CALIFORNIA THE WINDSHIELD JUST CRACKED FROM THE CENTER DOWN APPROX. 5 INCHES , THERE IS NO SIGN THAT IT WAS HIT BY A STONE OR ROCK . I HAVE OWNED A 2015 MAZDA CX5 AND THE SAME PROBLEM HAPPENED WITH THAT VEHICLE. I HAVE BEEN FOLLOWING MAZDA FORUMS AND FI... Read more
Incident date: Nov 14, 2018
SUDDEN WINDSHIELD CRACKING 11-14-2018 OUR 2018 CX5 HAS 7500 MILES AND DRIVING AT NIGHT WITH VERY LITTLE TRAFFIC ON THE FREEWAY IN SOUTHERN CALIFORNIA THE WINDSHIELD JUST CRACKED FROM THE CENTER DOWN APPROX. 5 INCHES , THERE IS NO SIGN THAT IT WAS HIT BY A STONE OR ROCK . I HAVE OWNED A 2015 MAZDA CX5 AND THE SAME PROBLEM HAPPENED WITH THAT VEHICLE. I HAVE BEEN FOLLOWING MAZDA FORUMS AND FI... Read more
Incident date: Nov 9, 2018
I'VE BEEN HAVING A PROBLEM WITH MY REAR DRIVER SIDE BRAKES WEARING OUT WAY SOONER THAN ALL OF MY OTHER BRAKES. I FINALLY DECIDED TO LOOK IT UP AND I SEE THAT EVERYBODY HAS THE SAME ISSUE. THEY POSTED A SERVICE BULLETIN A WHILE BACK THAT I WAS NEVER NOTIFIED OF SO NOW IT IS NO LONGER COVERED BUT SOMETHING AS FAR AS MANUFACTURER DEFECTS ON THE BRAKES SHOULD BE A RECALL. BRAKES ARE A VERY IMPORTANT P... Read more
Incident date: Nov 9, 2018
THE REAR SHOCKS HAVE AN UPPER ATTACHMENT THAT IS MADE OUT OF ALUMINUM. AFTER ONLY 49000 MILES THE SHOCK MOUNT CORRODED AND BROKE. IT ALSO CAUSED THE SHOCK ROD TO BEND.
Incident date: Apr 6, 2018
MY CAR HAS BEEN SHOWING RED CHECK ENGINE LIGHT RANDOMLY FOR THE LST 3 MONTHS. IT LASTS 24 - 48 HRS, SOMETIMES AFTER OIL CHANGE. DEALER SAID NOTHING TO WORRY ABOUT, BUT I FINALLY TOOK IT TO AUTOZONE WHO SAID CODE WAS STORED AS MISFIRE ON CYLINDER 4. DEALER IS LOOKING AT IT NOW, BUT ALWAYS DISMISSED IT BEFORE. NOW THAT I KNOW IT HAS TO DUE WITH A CYLINDER - WHY DIDN'T THEY INVESTIGATE FURTHER? OF CO... Read more
Incident date: Nov 14, 2018
BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS
Incident date: Nov 15, 2018
WHILE DRIVING TO WORK ON 290 IN THE MORNING TRAFFIC DOING SPEEDS AROUND (30-50MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE PULLING DRASTICALLY TO THE RIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE STEERING/BRAKING ... Read more
Incident date: Nov 15, 2018
WHILE DRIVING TO WORK ON 290 IN THE MORNING TRAFFIC DOING SPEEDS AROUND (30-50MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE PULLING DRASTICALLY TO THE RIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE STEERING/BRAKING ... Read more