Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Dec 1, 2016
REPEATED THROTTLE BODY ISSUES, CAR WHILE DRIVING WILL DROP TO A CRAWL WITH ERRATIC REVVING. DID THIS IN THE MIDDLE OF THE EXPRESS WAY, NEARLY CAUSING AN ACCIDENT, HAD TO BE TOWED AWAY. WILL NOT START DO TO REVVING LOOP CAUSED BY THROTTLE BODY. MULTIPLE TSB HAVE BEEN ISSUED FOR THIS PROBLEM, SO IT SEEMS THE THROTTLE BODY ISSUES PLAGUE MANY CUSTOMERS.
Incident date: Dec 1, 2016
REPEATED THROTTLE BODY ISSUES, CAR WHILE DRIVING WILL DROP TO A CRAWL WITH ERRATIC REVVING. DID THIS IN THE MIDDLE OF THE EXPRESS WAY, NEARLY CAUSING AN ACCIDENT, HAD TO BE TOWED AWAY. WILL NOT START DO TO REVVING LOOP CAUSED BY THROTTLE BODY. MULTIPLE TSB HAVE BEEN ISSUED FOR THIS PROBLEM, SO IT SEEMS THE THROTTLE BODY ISSUES PLAGUE MANY CUSTOMERS.
Incident date: Dec 10, 2018
HEADLIGHTS FLICKER WHEN BRAKING.
Incident date: Dec 10, 2018
WHEN DRIVING, THE HEADLIGHTS FLICKER SEVERELY ANYTIME THE BRAKES ARE APPLIED. AT NIGHT, IT LOOKS LIKE I'M FLASHING MY LIGHTS. THIS HAPPENS AT RANDOM TIMES, ANY ROADWAY. WE HAD THE CAR SERVICED AFTER FINDING A TECHNICAL SERVICE BULLETIN (SB-01-019-13). THE ISSUE WAS FIXED FOR A FEW MONTHS, BUT HAS RETURNED.
Incident date: Dec 10, 2018
WHEN DRIVING, THE HEADLIGHTS FLICKER SEVERELY ANYTIME THE BRAKES ARE APPLIED. AT NIGHT, IT LOOKS LIKE I'M FLASHING MY LIGHTS. THIS HAPPENS AT RANDOM TIMES, ANY ROADWAY. WE HAD THE CAR SERVICED AFTER FINDING A TECHNICAL SERVICE BULLETIN (SB-01-019-13). THE ISSUE WAS FIXED FOR A FEW MONTHS, BUT HAS RETURNED.
Incident date: Dec 8, 2018
THE LINK CONNECTING THE FRONT LEFT OF THE SEAT SHEARED OFF. IT SOUNDS EXACTLY LIKE THE RECALL FOR THE 2011 MODELS.
Incident date: Oct 18, 2018
MY DAUGHTER WAS DRIVING ON CITY STREET WHEN SHE WAS INVOLVED IN AN ACCIDENT BACK IN OCTOBER 2018 WERE SHE FLIPPED INTO A STREAM. SHE ESCAPED WITH BRUISES AND CUTS, I AM VERY THANKFUL THAT NOTHING WORSE HAPPEN TO HER. WHEN THE WRECKER WAS PULLING HER CAR OUT, I NOTICED THAT THE ROOF OF THE CAR WAS CRUSHED IN AS WELL AS THE FRONT AND BACK OF THE VEHICLE. THE MAZDA 3 THAT WE PURCHASED FOR OUR DAUGH... Read more
Crash
Incident date: Aug 1, 2018
THE ENTIRE PASSENGER SIDE WHEEL WELL IS COMPLETELY RUSTED OUT. WHEN COMPARED TO THE OTHER WHEEL WELLS YOU CAN SEE THE WHITE FOAM THAT IS SUPPOSED TO BE ON THE INSIDE OF MY CAR. THERE IS ALSO A PLASTIC PIECE MISSING DUE TO THE SCREWS LOOSING THEIR HOLD. THE CAR MAKES A NOISE THAT SOUNDS LIKE THERE IS SOMETHING BOUNCING AROUND IN THE BACK WHEN IN REALITY IT IS THE SUSPENSION.
Incident date: Aug 1, 2018
THE ENTIRE PASSENGER SIDE WHEEL WELL IS COMPLETELY RUSTED OUT. WHEN COMPARED TO THE OTHER WHEEL WELLS YOU CAN SEE THE WHITE FOAM THAT IS SUPPOSED TO BE ON THE INSIDE OF MY CAR. THERE IS ALSO A PLASTIC PIECE MISSING DUE TO THE SCREWS LOOSING THEIR HOLD. THE CAR MAKES A NOISE THAT SOUNDS LIKE THERE IS SOMETHING BOUNCING AROUND IN THE BACK WHEN IN REALITY IT IS THE SUSPENSION.
Incident date: Sep 9, 2018
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING). THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Oct 7, 2018
TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DE... Read more
Crash
1 injured
Incident date: Nov 30, 2018
TAKATA RECALL: THE BRAKES FAIL WHEN DEPRESSED TO COME TO COMPLETE STOP. THE ABS CONTROL MODULE FAILED WHEN NEEDING TO STOP INSTANTLY. AS I WAS DRIVING DOWN THE HIGHWAY AND MADE AN INSTANT STOP THE SUV DID NOT STOP RIGHT AWAY AS IT WOULD JERK FORWARD AND THEN SWERVE BEFORE MAKING A STOP ALMOST CAUSING LOST OF CONTROL OF THE VEHICLE. THE ENGINE LIGHT STAY ON BECAUSE OF THE GAS CAP ERROR BUT THE VEHI... Read more
Incident date: Nov 30, 2018
TAKATA RECALL: THE BRAKES FAIL WHEN DEPRESSED TO COME TO COMPLETE STOP. THE ABS CONTROL MODULE FAILED WHEN NEEDING TO STOP INSTANTLY. AS I WAS DRIVING DOWN THE HIGHWAY AND MADE AN INSTANT STOP THE SUV DID NOT STOP RIGHT AWAY AS IT WOULD JERK FORWARD AND THEN SWERVE BEFORE MAKING A STOP ALMOST CAUSING LOST OF CONTROL OF THE VEHICLE. THE ENGINE LIGHT STAY ON BECAUSE OF THE GAS CAP ERROR BUT THE VEHI... Read more
Incident date: Nov 30, 2018
TAKATA RECALL: THE BRAKES FAIL WHEN DEPRESSED TO COME TO COMPLETE STOP. THE ABS CONTROL MODULE FAILED WHEN NEEDING TO STOP INSTANTLY. AS I WAS DRIVING DOWN THE HIGHWAY AND MADE AN INSTANT STOP THE SUV DID NOT STOP RIGHT AWAY AS IT WOULD JERK FORWARD AND THEN SWERVE BEFORE MAKING A STOP ALMOST CAUSING LOST OF CONTROL OF THE VEHICLE. THE ENGINE LIGHT STAY ON BECAUSE OF THE GAS CAP ERROR BUT THE VEHI... Read more
Incident date: Nov 15, 2018
I HAVE 35,000ISH MILES ON MY VEHICLE, AND HAVE DISCOVERED THAT MY RIGHT LED DAYTIME RUNNING LIGHT HAS ALREADY BURNT OUT, AND MY LEFT ONE IS FLICKERING, ABOUT TO BURN OUT. I HAVE READ ON MANY FORUMS THAT THIS IS AN EXTREMELY PERVASIVE PROBLEM, AND MAZDA WANTS UPWARDS OF $1,200 PER LIGHT TO REPLACE (CANNOT JUST CHANGE OUT LAMPS). THIS SEEMS WORTHY OF A RECALL WITH THE NUMBER OF REPORTS ON SIMLIAR 20... Read more
Incident date: Oct 22, 2018
WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN MAYBE IT WILL CUT OFFCOMPLETELY. SOMETIMES IT TAKES ME UP TO 10 MINUTES... Read more
Incident date: Oct 22, 2018
WHEN THE CAR IS STATIONARY AND IN PARK THE ENGINE DOESN'T COMPLETELY SHUT DOWN, THE RADIO ANDDASH LIGHTS STAY ON. ALSO THE DOORS DO NOT LOCK BECAUSE THE CAR WILL BEEP CONSISTENTLYAND I FEAR THE BATTERY MAY DIE. I HAVE TO MOVE THE CAR IN AND OUT OF PARK AND THEN MOVE THE GEAR SHIFT LEFT AND RIGHT QUICKLY MULTIPLE TIMES AND THEN MAYBE IT WILL CUT OFFCOMPLETELY. SOMETIMES IT TAKES ME UP TO 10 MINUTES... Read more
Incident date: Jan 3, 2018
THE REAR HUTCH IS DEFECTED. WHEN PRESSING THE BUTTON THE HUTCH WILL NOT OPEN. THE ENTIRE PUMP HAS TO BE REPLACED TO OPEN THE REAR HUTCH OF THE VEHICLE. THIS IS A SAFELY HAZARD IN CASE OF EMERGENCY AND ONE NEED TO GET OUT. I HAD THE PUMP REPLACED AND LESS THAN 8 MONTHS THE PUMP WENT OUT AGAIN.
Incident date: Nov 29, 2018
MY VEHICLE BCM (BODY CONTROL MODULE) HAVE GONE HAYWIRE FOR THE SECOND TIME THIS YEAR. MY DASHBOARD WARNING SIGNALS APPEARED AS I WAS DRIVING LOCALLY. ALL GAUGES WILL DROPS DOWN TO ZERO, DASH BOARD WARNING LIGHTS WILL BEGIN FLASHING OFF AND ON, MY EMERGENCY LIGHTS WILL BECOME DISABLED AND THERE HAVE BEEN TWO OCCASIONS WHEN MY CAR REFUSED TO START. I STARTED TO NOTICE THAT WHEN THE "AT" LIGHT AND TH... Read more
Incident date: Aug 1, 2018
EVERY TIME I STOP I HEAR A CLUNK SOUND FROM FRONT SUSPENSION AND ALSO WHEN I'M AT A DEAD STOP THEM I GO I HEAR THE CLUNK SOUND .I ALSO HERE THAT NOISE IN THE REAR SUSPENSION I'M WORRIED CAUSE I DON'T WANT SOMETHING BAD HAPPEN TO MY WIFE AND MY 8MONTH OLD DAUGHTER AND 9 YR OLD DAUGHTER WHILE I'M DEPLOYED
Incident date: Dec 2, 2018
SUBFRAME RUST,LOWER ARMS CANOT BE CHANGED.I WAS DRIVING AND I HEARD POP AND COULDN"T KEEP THE CAR DRIVING STRAIGHT
Incident date: Dec 2, 2018
SUBFRAME RUST,LOWER ARMS CANOT BE CHANGED.I WAS DRIVING AND I HEARD POP AND COULDN"T KEEP THE CAR DRIVING STRAIGHT
Incident date: Dec 2, 2018
SUBFRAME RUST,LOWER ARMS CANOT BE CHANGED.I WAS DRIVING AND I HEARD POP AND COULDN"T KEEP THE CAR DRIVING STRAIGHT
Incident date: Dec 1, 2018
THE VEHICLE IS STALLING DURING ACCELERATION AND AFTER. SOMETIMES IT'S STOPS AND CLEAR ITSELF UP AND THEN THROWS ITSELF INTO OVERDRIVE (O/D OFF LIGHTS STARTS FLASHING) ALL WHILE DRIVING IT IN THE STREET(CITY AND INTERSTATE). WHEN YOU LET THE CAR SIT AND NOT RUN IT WILL NOT FLASH BUT AFTER DRIVING AMD NOT GETTING ANY SPEED IT DOES IT AGAIN.
Incident date: Dec 1, 2018
THE VEHICLE IS STALLING DURING ACCELERATION AND AFTER. SOMETIMES IT'S STOPS AND CLEAR ITSELF UP AND THEN THROWS ITSELF INTO OVERDRIVE (O/D OFF LIGHTS STARTS FLASHING) ALL WHILE DRIVING IT IN THE STREET(CITY AND INTERSTATE). WHEN YOU LET THE CAR SIT AND NOT RUN IT WILL NOT FLASH BUT AFTER DRIVING AMD NOT GETTING ANY SPEED IT DOES IT AGAIN.
Incident date: Dec 1, 2018
THE VEHICLE IS STALLING DURING ACCELERATION AND AFTER. SOMETIMES IT'S STOPS AND CLEAR ITSELF UP AND THEN THROWS ITSELF INTO OVERDRIVE (O/D OFF LIGHTS STARTS FLASHING) ALL WHILE DRIVING IT IN THE STREET(CITY AND INTERSTATE). WHEN YOU LET THE CAR SIT AND NOT RUN IT WILL NOT FLASH BUT AFTER DRIVING AMD NOT GETTING ANY SPEED IT DOES IT AGAIN.
Incident date: Dec 4, 2018
TRANSMISSION WON'T SHIFT PROPERLY. WHEN IT DOES SHIFT, IT SHIFTS HARD. OD LIGHT FLASHES. WAS DRIVING VEHICLE FROM WORK AND TOOK OFF FROM A COMPLETE STOP. THE CAR REVVED UP REAL HIGH BUT WOULDN'T SHIFT. MADE IT HOME, AND NOW VEHICLE WON'T MOVE.
Incident date: Nov 30, 2018
TL* THE CONTACT OWNS A 2004 MAZDA RX-8. WHILE DRIVING 20 MPH, THE ELECTRIC POWER STEERING FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE AN ACCURATE DESCRIPTION OF THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RACK AND PINION OR AN ELECTRICAL FAULT WITH THE POWER STEERING. THE E... Read more
Incident date: Dec 1, 2015
THE TRANSMISSION OCCASIONALLY WOULD MAKE A CLUNK SOUND WHEN SHIFTING FROM N TO D. THIS PROBLEM HAS BEEN GOING ON SINCE THE CAR WAS BOUGHT.
Incident date: Dec 5, 2018
TAKATA RECALL MAKING A COMPLAINT ABOUT NOT DOING RECALL IN A TIMELY MANOR
Incident date: Dec 5, 2018
TAKATA RECALL MAKING A COMPLAINT ABOUT NOT DOING RECALL IN A TIMELY MANOR
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHI... Read more
Fire
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHI... Read more
Fire
Incident date: Aug 3, 2017
FRONT CROSS MEMBER CORROSION; FRAME DAMAGED; CAR DANGEROUSLY UNSTABLE. WHEEL ALIGNMENT COST ME $72.64 AND FRAME REPAIR COST $693.36. THE VEHICLE IN THE SHOP FOR 4 DAYS. MENTAL ANGUISH. MAZDA DEALER DECLINED REPAIRS. MAZDA CUSTOMER SERVICE DECLINED TO PAY. NOW THEY ARE ADMITTING THAT PROBLEM ON MAZDA 6 VEHICLES. IT'S AN OLD PROBLEM PROBABLY RELATED TO METALLURGY OR IMPROPER PAINT PROTECTION.
Incident date: Sep 23, 2018
DECEMBER 6, 2018 DEAR NHTSA, I HAVE A 2011 MAZDA 3 WITH FOUR (4) WESTLAKE RP18 205/55R16 91V RADIAL TOURING TIRES. I AM WRITING THIS LETTER TO NOTIFY THE COMPANY THAT AT LEAST THIS LOT OF TIRE OR THIS TIRE LINE IS STRUCTURALLY DEFECTIVE. I HAVE ATTACHED PICTURES ON PAGE 2. THERE ARE SEVERAL IMPLICATION TO THIS DEFECT INCLUDING BENDING OF TIRE SHIELD, EASY PUNCTUATION AND EASY BLOW-OUT. ALL O... Read more
Incident date: Jul 23, 2018
I BOUGHT THIS CAR FROM A GUY IN JULY OF THIS YEAR AND HE SAID "THE GAS PEDAL GETS STUCK SOMETIMES BUT IF YOU JUST PUMP THE PEDAL SEVERAL TIMES IT SHOULD STOP". WELL THE GAS PEDAL DOESN'T GET STUCK SOMETIMES, IT GETS STUCK ALL THE TIME. IT GETS STUCK AND EITHER CAUSES THE CAR NOT TO START OR IT CAUSES THE ENGINE TO REV. WHEN I AM DRIVING IT'LL GET STUCK AND ACCELERATE THE CAR WHEN I'M NOT EVEN PRES... Read more
Incident date: Jul 23, 2018
I BOUGHT THIS CAR FROM A GUY IN JULY OF THIS YEAR AND HE SAID "THE GAS PEDAL GETS STUCK SOMETIMES BUT IF YOU JUST PUMP THE PEDAL SEVERAL TIMES IT SHOULD STOP". WELL THE GAS PEDAL DOESN'T GET STUCK SOMETIMES, IT GETS STUCK ALL THE TIME. IT GETS STUCK AND EITHER CAUSES THE CAR NOT TO START OR IT CAUSES THE ENGINE TO REV. WHEN I AM DRIVING IT'LL GET STUCK AND ACCELERATE THE CAR WHEN I'M NOT EVEN PRES... Read more
Incident date: Oct 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN OCTOBER OF 2018. THE DEALER (NAPLETON'S ARLINGTON MAZDA, 1555 E RAND RD, ARLINGTON HEIGHTS, IL 60004) STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN... Read more
Incident date: Nov 21, 2018
HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12 AND 24 MONTHS) ARE LIKELY TO GO UNREPAIRED AND NEGATIVELY IMPACT SAFE... Read more
Incident date: Jun 1, 2016
AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.
Incident date: Jun 1, 2016
AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.
Incident date: Jun 1, 2016
AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.
Incident date: Dec 5, 2018
THE POWER TRANSFER UNIT NEEDS TO BE REPLACED AND THE VEHICLE ONLY HAS 45,000 MILES ON IT. MAZDA HAD ISSUED A VOLUNTARY EXTENDED WARRANTY OF THIS PART BUT ALTHOUGH MY VEHICLE IS WELL UNDER THE MILEAGE (90,000) MAZDA IS TELLING ME THAT IT IS OUT OF WARRANTY. MAZDA ISSUED THE EXTENDED WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THE PART AND THAT IT WAS A POOR OR DEFECTIVE DESIGN. THIS SHOUL... Read more
Incident date: Nov 23, 2018
MY BRAKE PEDDLE BEGAN HISSING AND MY VEHICLE DOES NOT WANT TO STOP WHEN IN MOTION, I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY STATED IT WAS THE BRAKE BOOSTER WHICH IS A PROBLEM MAZDA HAS BEEN HAVING, BUT MY VEHICLE IS NOT IN THE YEARS SPECIFIED IN THE WARRANTY EXTENTION. THE DEALERSHIP STATED MAZDA IS NOT WILLING TO HELP OR FIX THE ISSUE, AND THAT WE WOULD HAVE TO PAY OUT OF POCKET. IT IS T... Read more
Incident date: Nov 2, 2017
SINCE THE COURSE OF ABOUT A YEAR, I HAVE EXPERIENCED TRAUMATIC MOMENTS WHILE DRIVING MY VEHICLE PERTAINING TO IT'S ELECTRICAL/TRANSMISSION FUNCTIONALITY. WHEN DRIVING THE VEHICLE AT NORMAL SPEEDS (EX. 50MPH) THE MAZDA WOULD BUCKLE, REV ABNORMALLY, ALL WHILE MY GEAR INDICATOR WOULD FLICKER. THIS WOULD HAPPEN AFTER ABOUT 10 MINUTES OF DRIVING AND CONTINUE ON FOR THE REMAINDER OF THE DRIVE ABOUT EVER... Read more
Incident date: Nov 2, 2017
SINCE THE COURSE OF ABOUT A YEAR, I HAVE EXPERIENCED TRAUMATIC MOMENTS WHILE DRIVING MY VEHICLE PERTAINING TO IT'S ELECTRICAL/TRANSMISSION FUNCTIONALITY. WHEN DRIVING THE VEHICLE AT NORMAL SPEEDS (EX. 50MPH) THE MAZDA WOULD BUCKLE, REV ABNORMALLY, ALL WHILE MY GEAR INDICATOR WOULD FLICKER. THIS WOULD HAPPEN AFTER ABOUT 10 MINUTES OF DRIVING AND CONTINUE ON FOR THE REMAINDER OF THE DRIVE ABOUT EVER... Read more
Incident date: Nov 2, 2017
SINCE THE COURSE OF ABOUT A YEAR, I HAVE EXPERIENCED TRAUMATIC MOMENTS WHILE DRIVING MY VEHICLE PERTAINING TO IT'S ELECTRICAL/TRANSMISSION FUNCTIONALITY. WHEN DRIVING THE VEHICLE AT NORMAL SPEEDS (EX. 50MPH) THE MAZDA WOULD BUCKLE, REV ABNORMALLY, ALL WHILE MY GEAR INDICATOR WOULD FLICKER. THIS WOULD HAPPEN AFTER ABOUT 10 MINUTES OF DRIVING AND CONTINUE ON FOR THE REMAINDER OF THE DRIVE ABOUT EVER... Read more
Incident date: Dec 3, 2018
MY MAZDA WAS RECALLED DUE TO AIR BAG INFLATOR THAT COULD EXPLODE RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER VEHICLE OCCUPANTS. WHEN I CALLED MY MAZDA DEALER TO GET IT IN TO BE FIXED I WAS TOLD THE PARTS ARE ON BACK ORDER AT MAZDA AND THEY COULD NOT GIVE ME AN ETA ON WHEN THEY WOULD GET PARTS IN. HOW CAN MAZDA ALLOW IT'S CUSTOMERS TO CONTINUE DRIVING THEIR CAR WITH NO RECOUR... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE GEARS SLIPPED INTERMITTENTLY WHILE DRIVING IN ANY GEAR. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM WARRANTY CAMPAIGN BULLETIN NUMBER: O5-OO8/16 DUE TO BEING UNDER MILEAGE; HOWEVER, THE STATUTE FOR THE DATE TO RECEIVE SERVICE WAS ALSO EXPIRED. THE VEHICLE WAS TAKEN TO BYERS MAZDA (2455 BILLINGSLEY RD, COLUMBUS, OH 4... Read more
Incident date: Dec 1, 2018
WHEN USING ANDROID AUTO WHILE THE VEHICLE IS IN MOTION THE TOUCHSCREEN IS DISABLED WHICH MEANS I NEED MY EYES ON THE SCREEN TO WATCH THE SELECTION MOVE BY TURNING THE SELECTION WHEEL RATHER THAN JUST TOUCHING THE SCREEN. I THINK THIS IS MUCH MORE OF A DISTRACTION. OTHER CAR MODELS ALLOW TOUCHSCREEN USE.