Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 29,895 complaints for MAZDA

MAZDA MAZDA6 (2016) - SEATS Mar 3, 2019
Incident date: Mar 2, 2019
1 RECALL FRONT PASSENGER SEAT. SHORT CIRCUIT, MULTIPLE WARNING/INDICATOR LIGHTS
MAZDA MAZDA3 (2014) - SERVICE BRAKES Mar 2, 2019
Incident date: Jan 19, 2019
TOOK MY 2014 MAZDA3 IGT HATCH TO A LOCAL SHOP TO HAVE FRONT AND REAR BRAKE PADS REPLACED. TECH INFORMED ME THAT HE NOTICED ONE SIDE ON THE REAR WAS WORN MORE THAN THE OTHERS. PARKED ON A HILL THE NEXT DAY AND NOTICED THE PARKING BRAKE HAD A LOT MORE PLAY THAN NORMAL. THE PARKING BRAKE COULD NOT HOLD THE CAR WHEN PULLED ALL THE WAY UP. CAR ROLLED FORWARD IF SHIFTER WAS IN NEUTRAL WITH PARKING B... Read more
MAZDA CX-9 (2014) - ENGINE Mar 2, 2019
Incident date: Feb 21, 2019
THE ENGINE SPUTTERED AND STOPPED WITHOUT WARNING WHILE DRIVING. IT TURNED OUT THE WATER PUMP WENT OUT AND SPILLED WATER INTERNALLY IN THE ENGINE. THE CAR HAS 73,000 MILES ON IT AND IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER OWNERS OF THIS VEHICLE ROUTINELY, AND MAZDA HAS KEPT THIS DESIGN FLAW AND SAFETY CONCERN A SECRET. IT IS COSTING OVER $2,200 TO REPAIR, AND I BELIEVE THAT MAZDA SHOULD BE... Read more
MAZDA CX-9 (2011) - SERVICE BRAKES Mar 1, 2019
Incident date: Jan 1, 2019
MAZDA CX-9 2011 HAS UN-DETECTED WATER PUMP LEAKS WHICH CAUSE TO ENGINE OVERHEAT AND EVENTUAL ENGINE DEATH. MAZDA CORPORATE IS UNWILLING TO CO-OPERATE. CAR SUDDENLY CAME TO A HALT SHOWING ENGINE LIGHT ON..AND I HAD TO REPLACE THE BRAKE BOOSTER ALSO BECAUSE WHEN I WAS DRIVING THE VEHICLE IT TURN OFF ON ME EVERYWHERE AND I HAD TO PAY OUT OF MY POCKET AND IM STILL PAYING FOR THIS VEHICLE RIGHT NOW M... Read more
MAZDA CX-9 (2011) - ENGINE Mar 1, 2019
Incident date: Jan 1, 2019
MAZDA CX-9 2011 HAS UN-DETECTED WATER PUMP LEAKS WHICH CAUSE TO ENGINE OVERHEAT AND EVENTUAL ENGINE DEATH. MAZDA CORPORATE IS UNWILLING TO CO-OPERATE. CAR SUDDENLY CAME TO A HALT SHOWING ENGINE LIGHT ON..AND I HAD TO REPLACE THE BRAKE BOOSTER ALSO BECAUSE WHEN I WAS DRIVING THE VEHICLE IT TURN OFF ON ME EVERYWHERE AND I HAD TO PAY OUT OF MY POCKET AND IM STILL PAYING FOR THIS VEHICLE RIGHT NOW M... Read more
MAZDA MAZDA3 (2008) - SERVICE BRAKES Feb 28, 2019
Incident date: Jan 4, 2019
THE BRAKES NORMALLY FUNCTION CORRECTLY EXCEPT FOR WHEN, AND FOR SOME TIME AFTER THE ABS ACTIVATES. AFTER THE ABS ACTIVATES YOU MUST PUSH THE BRAKE PETAL NEARLY TO THE FLOOR BEFORE THE BRAKES ENGAGE. USUALLY, THE BRAKES SEEM TO "RESET" AFTER 3 OR 4 HARD BRAKING ATTEMPTS.
MAZDA RX-8 (2004) - AIR BAGS Feb 28, 2019
Incident date: Feb 1, 2019
TAKATA RECALL I RECEIVED A CALL REGARDING AN 'ESCALATION' OF MY RECALL AND WHEN I CALLED BACK THE INDIVIDUAL ON THE PHONE SAID THEY COULD NOT FIND MY INFORMATION. THE LAST TIME I TRIED TO GET MY RX8 REPAIRED I WAS TOLD I HAVE TO DRIVE THE CAR OVER AN HOUR TO THE SHOP TO GET AIRBAG FIXED - THIS IS AFTER I RECEIVED A VERY GRAPHIC POSTCARD SHOWING AND TELLING ME HOW I WILL BE INJURED OR KILLED IF I... Read more
MAZDA RX-8 (2004) - ENGINE Feb 28, 2019
Incident date: Feb 1, 2019
TAKATA RECALL I RECEIVED A CALL REGARDING AN 'ESCALATION' OF MY RECALL AND WHEN I CALLED BACK THE INDIVIDUAL ON THE PHONE SAID THEY COULD NOT FIND MY INFORMATION. THE LAST TIME I TRIED TO GET MY RX8 REPAIRED I WAS TOLD I HAVE TO DRIVE THE CAR OVER AN HOUR TO THE SHOP TO GET AIRBAG FIXED - THIS IS AFTER I RECEIVED A VERY GRAPHIC POSTCARD SHOWING AND TELLING ME HOW I WILL BE INJURED OR KILLED IF I... Read more
MAZDA RX-8 (2004) - FUEL/PROPULSION SYSTEM Feb 28, 2019
Incident date: Feb 1, 2019
TAKATA RECALL I RECEIVED A CALL REGARDING AN 'ESCALATION' OF MY RECALL AND WHEN I CALLED BACK THE INDIVIDUAL ON THE PHONE SAID THEY COULD NOT FIND MY INFORMATION. THE LAST TIME I TRIED TO GET MY RX8 REPAIRED I WAS TOLD I HAVE TO DRIVE THE CAR OVER AN HOUR TO THE SHOP TO GET AIRBAG FIXED - THIS IS AFTER I RECEIVED A VERY GRAPHIC POSTCARD SHOWING AND TELLING ME HOW I WILL BE INJURED OR KILLED IF I... Read more
MAZDA MAZDA3 (2010) - POWER TRAIN Feb 28, 2019
Incident date: Feb 22, 2019
10+ INCIDENTS OF SUDDEN UNINTENDED ACCELERATION SINCE AUG 2018. ALWAYS AT FREEWAY SPEED OF TRAFFIC, I.E. 70-75MPH. OCCURS WHEN INTENTIONALLY DECELERATING (EASING OFF THE GAS PEDAL AND INITIATING BRAKING). RPMS JUMP TO 7 OR 8. ACCELERATION IMMEDIATELY DROPS AND STEADS AFTER TAPPING/APPLYING PRESSURE TO BRAKES. HAS BEEN TAKEN RALPH THAYER DEALERSHIP 3 TIMES -- AUG2018, JAN2019, FEB2019. EACH TIME VE... Read more
MAZDA MAZDA3 (2010) - VEHICLE SPEED CONTROL Feb 28, 2019
Incident date: Feb 22, 2019
10+ INCIDENTS OF SUDDEN UNINTENDED ACCELERATION SINCE AUG 2018. ALWAYS AT FREEWAY SPEED OF TRAFFIC, I.E. 70-75MPH. OCCURS WHEN INTENTIONALLY DECELERATING (EASING OFF THE GAS PEDAL AND INITIATING BRAKING). RPMS JUMP TO 7 OR 8. ACCELERATION IMMEDIATELY DROPS AND STEADS AFTER TAPPING/APPLYING PRESSURE TO BRAKES. HAS BEEN TAKEN RALPH THAYER DEALERSHIP 3 TIMES -- AUG2018, JAN2019, FEB2019. EACH TIME VE... Read more
MAZDA MAZDA3 (2010) - UNKNOWN OR OTHER Feb 28, 2019
Incident date: Feb 22, 2019
10+ INCIDENTS OF SUDDEN UNINTENDED ACCELERATION SINCE AUG 2018. ALWAYS AT FREEWAY SPEED OF TRAFFIC, I.E. 70-75MPH. OCCURS WHEN INTENTIONALLY DECELERATING (EASING OFF THE GAS PEDAL AND INITIATING BRAKING). RPMS JUMP TO 7 OR 8. ACCELERATION IMMEDIATELY DROPS AND STEADS AFTER TAPPING/APPLYING PRESSURE TO BRAKES. HAS BEEN TAKEN RALPH THAYER DEALERSHIP 3 TIMES -- AUG2018, JAN2019, FEB2019. EACH TIME VE... Read more
MAZDA CX-5 (2016) - AIR BAGS Feb 27, 2019
Incident date: Sep 29, 2017
FIRST OCCURRED ON 9/29/2017 AND MORE OFTEN AFTER 2/3/18 BATTERY DRAINS, NO START HAVE HAD THE VEHICLE BATTERY JUMPED 5-6 TIMES, REPLACED BATTERY SAME OCCURRENCES, HAVE TAKEN BATTERY TO BE CHARGED TWICE. FURTHER INSPECTION A WEEK LATER ON BATTERY AND A DRAW TEST 1, CAME BACK GOOD. COUPLE OF WEEKS BATTERY HAD DRAINED AGAIN. NO START NOTICEABLE SIGNS OF DRAIN. AIRBAG LIGHT ON AND OFF, HAVE HAD IT SER... Read more
MAZDA CX-5 (2016) - ELECTRICAL SYSTEM Feb 27, 2019
Incident date: Sep 29, 2017
FIRST OCCURRED ON 9/29/2017 AND MORE OFTEN AFTER 2/3/18 BATTERY DRAINS, NO START HAVE HAD THE VEHICLE BATTERY JUMPED 5-6 TIMES, REPLACED BATTERY SAME OCCURRENCES, HAVE TAKEN BATTERY TO BE CHARGED TWICE. FURTHER INSPECTION A WEEK LATER ON BATTERY AND A DRAW TEST 1, CAME BACK GOOD. COUPLE OF WEEKS BATTERY HAD DRAINED AGAIN. NO START NOTICEABLE SIGNS OF DRAIN. AIRBAG LIGHT ON AND OFF, HAVE HAD IT SER... Read more
MAZDA CX-5 (2016) - VISIBILITY/WIPER Feb 27, 2019
Incident date: Sep 29, 2017
FIRST OCCURRED ON 9/29/2017 AND MORE OFTEN AFTER 2/3/18 BATTERY DRAINS, NO START HAVE HAD THE VEHICLE BATTERY JUMPED 5-6 TIMES, REPLACED BATTERY SAME OCCURRENCES, HAVE TAKEN BATTERY TO BE CHARGED TWICE. FURTHER INSPECTION A WEEK LATER ON BATTERY AND A DRAW TEST 1, CAME BACK GOOD. COUPLE OF WEEKS BATTERY HAD DRAINED AGAIN. NO START NOTICEABLE SIGNS OF DRAIN. AIRBAG LIGHT ON AND OFF, HAVE HAD IT SER... Read more
MAZDA TRIBUTE (2008) - STEERING Feb 27, 2019
Incident date: Feb 20, 2019
I WAS ON MY WAY TO EAT OUT WITH MY WIFE. AND WHEN I WAS DRIVING MY STEERING WHEEL STARTEDAND SHAKING THEN A LIGHT APPEARED ON MY DASHBOARD A WRENCH LIT UP INDICATING THAT I NEEDED TO FIX SOMETHING SO AS I WENT AND PARKED IN THE PARKING LOT OF A QUALITY DAIRY AND WHEN I WENT TO START THE VEHICLE BACKUP I HAD NO POWER STEERING. AND SO I TOOK IT TO MY MECHANIC AND HE RAN SOME DIAGNOSTICS AND TOLD ME... Read more
MAZDA MAZDA3 (2014) - ENGINE Feb 27, 2019
Incident date: Feb 27, 2019
WHILE MERGING ONTO THE HIGHWAY AND ACCELERATING TO HIGHWAY SPEEDS, THE CAR LOST POWER, THE CHECK ENGINE LIGHT FLASHED, THE TRACTION LIGHT CAME ON, AND THE CHECK TIRE PRESSURE CAME ON ALL AT THE SAME TIME. THE CAR ALSO WOULD NOT ALLOW ME TO ACCELERATE PAST 35-40 MPH. AFTER TAKING IT TO THE DEALERSHIP, IT WAS DETERMINED THAT ONE OF THE FOUR ENGINE COILS NEEDED TO BE REPLACED. A MONTH AND HALF LATER,... Read more
MAZDA MAZDA6 (2014) - STEERING Feb 25, 2019
Incident date: Dec 29, 2014
WHEN TRYING TO PUT THE CAR IN PARK, THE CAR WILL NOT CUT OFF UNTIL AFTER 7 OR 8 TRIES
MAZDA TRIBUTE (2001) - ENGINE Feb 25, 2019
Incident date: Feb 19, 2019
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CRUISE CONTROL FAILED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TAKEN TO THE RESIDENCE WHERE THE CONTACT WAS STAYING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN IN... Read more
MAZDA TRIBUTE (2001) - VEHICLE SPEED CONTROL:CRUISE CONTROL Feb 25, 2019
Incident date: Feb 19, 2019
TL* THE CONTACT OWNS A 2001 MAZDA TRIBUTE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CRUISE CONTROL FAILED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TAKEN TO THE RESIDENCE WHERE THE CONTACT WAS STAYING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN IN... Read more
MAZDA MAZDA3 (2013) - SERVICE BRAKES Feb 24, 2019
Incident date: Feb 24, 2019
MY HEADLIGHTS DIM AND FLICKER, MOST NOTICEABLY WHEN APPLYING THE BRAKES. IT WAS BARELY NOTICABLE AT FIRST. MY SON-IN-LAW, WHO IS AN AUTO AND DIESEL MECHANIC, BROUGHT IT TO MY ATTENTION IN DECEMBER 2017 WHEN HE WAS DRIVING IT. IT IS GETTING WORSE AND BECOMING MORE AND MORE OF A PROBLEM, MAKING IT HARD TO SEE, ESPECIALLY WHEN APPROACHING A STOP AT AN INTERSECTION. I AM NOT SURE IF THE TAIL LIGHTS AR... Read more
MAZDA MAZDA3 (2013) - ELECTRICAL SYSTEM Feb 24, 2019
Incident date: Feb 24, 2019
MY HEADLIGHTS DIM AND FLICKER, MOST NOTICEABLY WHEN APPLYING THE BRAKES. IT WAS BARELY NOTICABLE AT FIRST. MY SON-IN-LAW, WHO IS AN AUTO AND DIESEL MECHANIC, BROUGHT IT TO MY ATTENTION IN DECEMBER 2017 WHEN HE WAS DRIVING IT. IT IS GETTING WORSE AND BECOMING MORE AND MORE OF A PROBLEM, MAKING IT HARD TO SEE, ESPECIALLY WHEN APPROACHING A STOP AT AN INTERSECTION. I AM NOT SURE IF THE TAIL LIGHTS AR... Read more
MAZDA MAZDA3 (2013) - EXTERIOR LIGHTING Feb 24, 2019
Incident date: Feb 24, 2019
MY HEADLIGHTS DIM AND FLICKER, MOST NOTICEABLY WHEN APPLYING THE BRAKES. IT WAS BARELY NOTICABLE AT FIRST. MY SON-IN-LAW, WHO IS AN AUTO AND DIESEL MECHANIC, BROUGHT IT TO MY ATTENTION IN DECEMBER 2017 WHEN HE WAS DRIVING IT. IT IS GETTING WORSE AND BECOMING MORE AND MORE OF A PROBLEM, MAKING IT HARD TO SEE, ESPECIALLY WHEN APPROACHING A STOP AT AN INTERSECTION. I AM NOT SURE IF THE TAIL LIGHTS AR... Read more
MAZDA CX-5 (2016) - UNKNOWN OR OTHER Feb 24, 2019
Incident date: Feb 24, 2019
DURING THE COLD WEATHER, THE CAR STRUGGLED TO START. AFTER STARTING, THE PARKING BRAKE LIGHTS FLASHED ON BOTH THE PARKING BRAKE BUTTON AND IN THE DASH. THE CAR DROVE AS IF THE BRAKE WAS DISENGAGED BUT THE FLASHING LIGHTS CONTINUE (PARKING BRAKE LIGHT FLASHING). A QUICK GOOGLE SEARCH SHOWED SEVERAL OTHERS WITH THIS ISSUE AND A WEBSITE SHOWS THIS ISSUE ALSO HAS OCCURRED IN THE PAST WITH OTHER 2016 M... Read more
MAZDA TRIBUTE (2008) - POWER TRAIN Feb 23, 2019
Incident date: Feb 22, 2019
MY 2008 TRIBUTE HAS HAD 3 TRANSMISSIONS REPLACED BEFORE THE 4TH WAS A BRAND NEW TRANSMISSION THAT WAS PUT IN. LAST NIGHT MY TRIBUTE WAS IN PARK AND KEYS OUT OF THE IGNITION AND IT ROLLED DOWN MY DRIVEWAY OUT IN TO THE MIDDLE OF THE ROAD. MY HUSBAND WAS ABLE TO GET OUT OF THE WAY BEFORE IT RAN OVER HIM. HE PULLED IT BACK IN THE DRIVEWAY AND SET THE PARKING BRAKE. IT ROLLED DOWN THE DRIVEWAY AGAIN. ... Read more
MAZDA TRIBUTE (2008) - UNKNOWN OR OTHER Feb 23, 2019
Incident date: Feb 22, 2019
MY 2008 TRIBUTE HAS HAD 3 TRANSMISSIONS REPLACED BEFORE THE 4TH WAS A BRAND NEW TRANSMISSION THAT WAS PUT IN. LAST NIGHT MY TRIBUTE WAS IN PARK AND KEYS OUT OF THE IGNITION AND IT ROLLED DOWN MY DRIVEWAY OUT IN TO THE MIDDLE OF THE ROAD. MY HUSBAND WAS ABLE TO GET OUT OF THE WAY BEFORE IT RAN OVER HIM. HE PULLED IT BACK IN THE DRIVEWAY AND SET THE PARKING BRAKE. IT ROLLED DOWN THE DRIVEWAY AGAIN. ... Read more
MAZDA MAZDA2 (2013) - STEERING Feb 23, 2019
Incident date: Feb 23, 2019
TAKATA RECALL
MAZDA RX-8 (2006) - POWER TRAIN Feb 21, 2019
Incident date: Feb 10, 2019
THE BRACKET FOR THE CLUTCH PEDAL HAS BROKEN 4 TIMES. THE MILAGE IS CURRENTLY 81,000. I'VE CONTACTED MAZDA CORP AND THE DEALER I BOUGHT IT FROM NEW. THEY'RE SAYING UNLESS THERE'S A RECALL WE HAVE TO KEEP BUYING A NEW PEDAL/BRACKET ASSEMBLY. THE METAL THEY USED IS SOFT AND WEAK CAUSING YOU TO LOSE CONTROL OF THE CLUTCH. PEDAL GETS STUCK TOO. IT HAPPENS WHILE DRIVING AND AT IDLE. DANGEROUS GOING UP O... Read more
MAZDA RX-8 (2006) - UNKNOWN OR OTHER Feb 21, 2019
Incident date: Feb 10, 2019
THE BRACKET FOR THE CLUTCH PEDAL HAS BROKEN 4 TIMES. THE MILAGE IS CURRENTLY 81,000. I'VE CONTACTED MAZDA CORP AND THE DEALER I BOUGHT IT FROM NEW. THEY'RE SAYING UNLESS THERE'S A RECALL WE HAVE TO KEEP BUYING A NEW PEDAL/BRACKET ASSEMBLY. THE METAL THEY USED IS SOFT AND WEAK CAUSING YOU TO LOSE CONTROL OF THE CLUTCH. PEDAL GETS STUCK TOO. IT HAPPENS WHILE DRIVING AND AT IDLE. DANGEROUS GOING UP O... Read more
MAZDA CX-9 (2011) - SERVICE BRAKES Feb 21, 2019
Incident date: Feb 18, 2019
DIFFICULTY PUSHING THE BRAKE PEDALS AND ACHIEVING A FULL STOP. SOMETIMES CAR WOULD INCH FORWARD WHEN BRAKE APPLIED. SOMETIMES HEARING A HISSING NOISE WHEN TRYING TO APPLY THE BRAKES. THE NOISE SEEMED TO COME FROM THE AREA OF THE BRAKE PEDAL. OVERALL, BRAKES DID NOT APPEAR TO BE WORKING AS INTENDED. PRIMARILY EXPERIENCED AT LOWER SPEEDS. HAS HAPPENED REPEATEDLY OVER A FEW WEEKS.
MAZDA MAZDA3 (2012) - SEAT BELTS Feb 21, 2019
Incident date: Nov 2, 2018
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO NELSON MAZDA MURFREESBORO (1214 FORTRESS BLVD, MURFREESBORO, TN 37128) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART IN THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND DID N... Read more
MAZDA CX-9 (2012) - ENGINE Feb 21, 2019
Incident date: Nov 12, 2018
I OWN A 2012 MAZDA CX9, WHICH I PURCHASED NEW. ON MONDAY MORNING (NOVEMBER 12, 2018) MY (CHECK ENGINE LIGHT CAME ON) AND SO I TOOK IT IMMEDIATELY TO THE DEALERSHIP FOR DIAGNOSIS. MY CAR WAS RUNNING BEAUTIFULLY, SO I JUST ASSUMED WITH THE WEATHER CHANGE, PERHAPS THE GAS CAP WASN'T TIGHTENED, AND THEY JUST NEEDED TO CLEAR THE CODES. IT TURNS OUT THE WATER PUMP FAILED AND APPARENTLY DESTROYED THE ... Read more
MAZDA CX-9 (2012) - POWER TRAIN Feb 21, 2019
Incident date: Nov 12, 2018
I OWN A 2012 MAZDA CX9, WHICH I PURCHASED NEW. ON MONDAY MORNING (NOVEMBER 12, 2018) MY (CHECK ENGINE LIGHT CAME ON) AND SO I TOOK IT IMMEDIATELY TO THE DEALERSHIP FOR DIAGNOSIS. MY CAR WAS RUNNING BEAUTIFULLY, SO I JUST ASSUMED WITH THE WEATHER CHANGE, PERHAPS THE GAS CAP WASN'T TIGHTENED, AND THEY JUST NEEDED TO CLEAR THE CODES. IT TURNS OUT THE WATER PUMP FAILED AND APPARENTLY DESTROYED THE ... Read more
MAZDA MAZDA3 (2018) - STEERING Feb 21, 2019
Incident date: Jan 24, 2019
THE CAR WAS BEING DRIVEN BY MY WIFE IN THE RIGHT LANE ON 3 LANE WIDE I-95 SOUTH IN CONNECTICUT AT NORMAL HIGHWAY SPEEDS, APPX 55-60 MPH. ACCORDING TO HER, THE CAR LURCHED LEFT AT ALMOST 90 DEGREES AND IT WAS AS IF SHE HAD NO CONTROL OVER THE STEERING AND THE WHEEL WAS NOT TURNING LIKE NORMAL POWER STEERING TURNS THE WHEEL. SHE CROSSED OVER ALL THREE LANES, AND IT CRASHED INTO THE CENTER DIVIDER SO... Read more
Crash
MAZDA TRIBUTE HYBRID (2009) - ELECTRONIC STABILITY CONTROL (ESC) Feb 20, 2019
Incident date: Feb 12, 2019
PARKED VEHICLE IN GARAGE AFTER DRIVING, NEXT MORNING THE BATTERY WAS FULLY CHARGED BUT WOULD NOT TRY TO START WITH A STOP SAFELY NOW WARNING DISPLAYED...THIS HAS HAPPENED THREE TIMES NOW - SPENT $600 AND A TOW BILL FIRST TIME. FORD SAID THEY REPLACED A LEAKING THERMOSTAT AND REPROGRAMMED IT (WHICH I DO NOT BELIEVE). NEXT MORNING, SAME PROBLEM BUT LATER (3 DAYS LATER) IT STARTED, DROVE IT SEVERAL... Read more
MAZDA TRIBUTE HYBRID (2009) - ELECTRICAL SYSTEM Feb 20, 2019
Incident date: Feb 12, 2019
PARKED VEHICLE IN GARAGE AFTER DRIVING, NEXT MORNING THE BATTERY WAS FULLY CHARGED BUT WOULD NOT TRY TO START WITH A STOP SAFELY NOW WARNING DISPLAYED...THIS HAS HAPPENED THREE TIMES NOW - SPENT $600 AND A TOW BILL FIRST TIME. FORD SAID THEY REPLACED A LEAKING THERMOSTAT AND REPROGRAMMED IT (WHICH I DO NOT BELIEVE). NEXT MORNING, SAME PROBLEM BUT LATER (3 DAYS LATER) IT STARTED, DROVE IT SEVERAL... Read more
MAZDA TRIBUTE (2003) - STEERING Feb 20, 2019
Incident date: Feb 17, 2019
DRIVING IN GREEN BAY WI 2/17/2019 AND WENT THROUGH A ROUNDABOUT, FELT SOMETHING GIVING OUT IN STEERING? PULLED INTO A PARKING LOT NEAR BY AND HAD NO CONTROL OVER CAR? FOUND OUT THERE IS A RECALL ON THE MAZDA TRIBUTE SUBFRAME WHICH GETS CORRODED WITH SALT AND RUSTS OUT? MAZDA FIXED THIS RECALL ON THIS CAR 12/18/2015 AND PERFORMED THE SUBFRAME RECALL ON THIS CAR. NOW THE PARTS GAVE OUT AGAIN AND BRO... Read more
MAZDA TRIBUTE (2008) - ELECTRONIC STABILITY CONTROL (ESC) Feb 19, 2019
Incident date: Feb 3, 2019
STEERING WHEEL VIOLENTLY JERKS & VIBRATES WHILE DRIVING AND IN IDLE. STEERING COLUMN / WHEEL MAKES A GRINDING NOISE WHEN IT JERKS & VIBRATES. ACCELERATOR PEDAL STICKS, ESPECIALLY IN COLDER WEATHER, MAKING IT HARD TO CONTROL VEHICLE...IE ACCELERATING TO GET ONTO A HIGHWAY OR EVEN COMING OUT OF A SIDE STREET ONTO A MAIN ROAD. RECALL FOR ELECTRIC POWER ASSIST SYSTEM WAS "FIXED" BY MAZDA IN 2018, B... Read more
MAZDA TRIBUTE (2008) - POWER TRAIN Feb 19, 2019
Incident date: Feb 3, 2019
STEERING WHEEL VIOLENTLY JERKS & VIBRATES WHILE DRIVING AND IN IDLE. STEERING COLUMN / WHEEL MAKES A GRINDING NOISE WHEN IT JERKS & VIBRATES. ACCELERATOR PEDAL STICKS, ESPECIALLY IN COLDER WEATHER, MAKING IT HARD TO CONTROL VEHICLE...IE ACCELERATING TO GET ONTO A HIGHWAY OR EVEN COMING OUT OF A SIDE STREET ONTO A MAIN ROAD. RECALL FOR ELECTRIC POWER ASSIST SYSTEM WAS "FIXED" BY MAZDA IN 2018, B... Read more
MAZDA TRIBUTE (2008) - STEERING Feb 19, 2019
Incident date: Feb 3, 2019
STEERING WHEEL VIOLENTLY JERKS & VIBRATES WHILE DRIVING AND IN IDLE. STEERING COLUMN / WHEEL MAKES A GRINDING NOISE WHEN IT JERKS & VIBRATES. ACCELERATOR PEDAL STICKS, ESPECIALLY IN COLDER WEATHER, MAKING IT HARD TO CONTROL VEHICLE...IE ACCELERATING TO GET ONTO A HIGHWAY OR EVEN COMING OUT OF A SIDE STREET ONTO A MAIN ROAD. RECALL FOR ELECTRIC POWER ASSIST SYSTEM WAS "FIXED" BY MAZDA IN 2018, B... Read more
MAZDA MAZDA6 (2014) - ELECTRONIC STABILITY CONTROL (ESC) Feb 19, 2019
Incident date: Feb 17, 2019
FOW (FORWARD OBSTRUCTION WARNING) INSPECTION REQUIRED FLASHES ON DASH AS IF A LOOSE CONNECTION. ONLY FLASHES FOR ABOUT 3 SECONDS THEN GOES AWAY. I MANUALLY TURNED OFF FOW TO STOP THE FLASHING. BUT WILL TURN BACK ON ONCE I RESTART THE CAR. THE CRUISE CONTROL OFF/ON SWITCH SEEMS TO AFFECT THE WARNING FLASHES AS WELL. ONCE THE CAR WARMS UP, THINGS SEEM NORMAL. DURING DRIVING THIS EFFECTS THE CRUISE C... Read more
MAZDA MAZDA6 (2014) - ELECTRICAL SYSTEM Feb 19, 2019
Incident date: Feb 17, 2019
FOW (FORWARD OBSTRUCTION WARNING) INSPECTION REQUIRED FLASHES ON DASH AS IF A LOOSE CONNECTION. ONLY FLASHES FOR ABOUT 3 SECONDS THEN GOES AWAY. I MANUALLY TURNED OFF FOW TO STOP THE FLASHING. BUT WILL TURN BACK ON ONCE I RESTART THE CAR. THE CRUISE CONTROL OFF/ON SWITCH SEEMS TO AFFECT THE WARNING FLASHES AS WELL. ONCE THE CAR WARMS UP, THINGS SEEM NORMAL. DURING DRIVING THIS EFFECTS THE CRUISE C... Read more
MAZDA CX-5 (2014) - POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH Feb 19, 2019
Incident date: Sep 1, 2018
THE SHIFTER DOESN'T STAY IN PARK. THE CAR DOES NOT SHUT OFF WHEN YOU PUSH THE BUTTON. YOU HAVE TO WIGGLE THE GEARSHIFT, TAKE IT IN AND OUT OF PARK, AND PUSH THE BUTTON MULTIPLE TIMES BEFORE IT WILL WORK AND SHUT THE CAR OFF. TOOK IT TO DEALERSHIP 2/19/2019 AND THE KDYO-46-040 SWITCH HAD TO BE REPLACED.
MAZDA CX-5 (2014) - UNKNOWN OR OTHER Feb 19, 2019
Incident date: Sep 1, 2018
THE SHIFTER DOESN'T STAY IN PARK. THE CAR DOES NOT SHUT OFF WHEN YOU PUSH THE BUTTON. YOU HAVE TO WIGGLE THE GEARSHIFT, TAKE IT IN AND OUT OF PARK, AND PUSH THE BUTTON MULTIPLE TIMES BEFORE IT WILL WORK AND SHUT THE CAR OFF. TOOK IT TO DEALERSHIP 2/19/2019 AND THE KDYO-46-040 SWITCH HAD TO BE REPLACED.
MAZDA MAZDA3 (2012) - EXTERIOR LIGHTING Feb 19, 2019
Incident date: Oct 18, 2018
WHEN DRIVING THE FRONT HEADLIGHTS WILL FLICKER/DIM WHEN I TOUCH THE BRAKES. I AM DRIVING BACK ROADS AND HIGHWAY. NIGHT TIME WITH HEADLIGHTS ON. HAPPENS PRETTY CONSISTENTLY AND IS DISTRACTING AND GREATLY REDUCES MY VIEW OF THE ROAD!! HAS BEEN HAPPENING FOR AT LEAST 4 MONTHS. REPLACED THE BATTERY AND STILL HAVE THE SAME PROBLEM.
MAZDA CX-7 (2007) - ENGINE Feb 19, 2019
Incident date: Feb 15, 2019
THE MOTOR STARTED RUNNING HOT AND LOSING POWER AND I SHUT IT OFF. THE VEHICLE WAS TOWED TO A GARAGE AND WAS SCANNED ON COMPUTER AND ONLY SHOWED CODE FOR STEERING WHEEL ANGLE. THE MECHANIC PULLED THE COILS AND PLUGS AND CHECKED FOR SPARK AND INSTALLED NEW PLUGS AND ALL COILS OPERATED NORMALLY. COMPRESSION WAS CHECKED AND WAS LOW IN ALL CYLINDERS AROUND 70-80 PSI. PLUGS AND COILS WERE REINSTALLED AN... Read more
MAZDA MAZDA3 (2015) - UNKNOWN OR OTHER Feb 19, 2019
Incident date: Feb 11, 2019
THE INFOTAINMENT SYSTEM MALFUNCTIONS WHILE THE CAR IS BEING OPERATED, CREATING A SERIOUS DISTRACTION FOR THE DRIVER. FOR EXAMPLE, THE SYSTEM CAN BE TUNED TO THE RADIO AND THEN IT WILL RANDOMLY SWITCH TO THE PHONE FUNCTION AND DIAL A NUMBER AGAIN AT RANDOM FROM MY CONTACTS LIST.TRYING TO DISENGAGE THE CALL DOESN'T WORK AS IT KEEPS DIALING OR WILL REDIAL. THIS HAPPENS REPEATEDLY. IT WILL ALSO AT TIM... Read more
MAZDA B-SERIES TRUCK (2002) - ENGINE Feb 18, 2019
Incident date: Feb 18, 2004
TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.
MAZDA B-SERIES TRUCK (2002) - POWER TRAIN Feb 18, 2019
Incident date: Feb 18, 2004
TRANSMISSION 1ST/2ND GEAR SYNCHROMESH WENT OUT 5 TIMES, FINALLY MAZDA ADMITTED SOMETHING WAS WRONG WITH ENGINE,3X WAS UNDER WARRANTY, LAST 2X I PAID ALL COSTS. JUDGE RULED AGAINST MAZDA IN SMALL CLAIMS COURT.
MAZDA TRIBUTE (2005) - SUSPENSION Feb 18, 2019
Incident date: Feb 13, 2019
TRUCK STARTED MAKING A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE. UPON INSPECTION IT WAS DISCOVERED THAT THE INNER WHEEL HAD RUSTED BADLY AND LEFT SHOCK MOUNT HANGING ON BY A SMALL METAL BAND. TOOK IT TO A BODY SHOP THEY SAID BECAUSE OF THE WAY THE VEHICLE WAS CONSTRUCTED THAT IT WAS IMPOSSIBLE TO FIX. I HAVE NOTICED THERE WAS A RECALL FOR THIS VEHICLE FOR 2001-2004 MODELS AND IT APPEARS FOR ... Read more
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