Showing 29,895 complaints for MAZDA
Incident date: Mar 5, 2019
DRIVERS SIDE RUNNING LIGHT NOT WORKING. DEALER REPLACED AFTER 37 MONTHS 38921 MILAGE. ONE YEAR OUT OF WARRANTY. CAR WAS STATIONARY WHEN I NOTICED PROBLEM.
Incident date: Apr 8, 2019
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. WHILE AT AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE PRECEDING VEHICLE. THE FENDER ON THE CONTACT'S VEHICLE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 44,000.
Crash
Incident date: Mar 21, 2019
RUSTED OIL COOLER - LINES CAUSING MAJOR LEAKS THAT ARE SOAKING THE BRAKES AND TIRES WITH OIL.THIS COULD ALSO CAUSE THE ENGINE TO SEIZE WHILE DRIVING.
Incident date: Jan 8, 2019
AFTER STOPPING, THE CAR DOES NOT POWER OFF ALL THE WAY, DASHBOARD AND RADIO ARE STILL ON. IT HAPPENS VERY FREQUENTLY AND IN SOME CASES I WASTE A LOT OF TIME TO TRY THIS 10-20 TIME BEFORE IT ACTUALLY TURNS OFF. ON SOME OCCASIONS, I DID NOT HAVE MUCH TIME AND I LEFT IT THAT WAY AND I COULD NOT CLOSE THE CAR AND AFTER FEW HOURS THE BATTERY DRAINED AND I COULD NOT START THE CAR.
Incident date: Apr 8, 2019
I WAS INVOLVED IN THE CLASSIC TEE BONE SITUATION. I HIT THE CAR ON THE PASSENGER SIDE OF THE VEHICLE AND THE FRONT OF MY CAR WAS DAMAGED. I WAS ON A CITY STREET GOING APPROXIMATELY 35 MPH AND SLAMMED ON THE BRAKES FOR APPROXIMATELY ONE CAR LENGTH BEFORE THE COLLISION HAPPENED. THEIR AIR BAGS INFLATED MINE DID NOT.
Crash
Incident date: Jan 23, 2018
I BOUGHT MY 2014 MAZDA 3 IN NOVEMBER 2013. DURING THE FIRST 6 MONTHS OF PURCHASING THE CAR, MY DIVER SIDE REAR CALIPER FROZE CAUSING ME TO PAY ALMOST 900 DOLLARS TO REPLACE THE CALIPER, BOTH REAR PADS, BOTH REAR ROTORS, AND LABOR. A MAJOR REASON FOR THE INFLATED PRICE WAS DUE TO THE CALIPERS BEING A SPECIALTY ITEM WHICH NOT ONLY MADE THEM EXTREMELY EXPENSIVE BUT ALSO TOOK WEEKS TO GET DELIVERED. F
... AST FORWARD ANOTHER FIVE MONTHS LATER MY REAR SIDE PASSENGER CALIPER FROZE. SO, ONCE AGAIN I HAD TO PAY CLOSE TO 900 DOLLARS AND WAIT WEEKS FOR THE CALIPER TO COME IN. I WAS TOLD BY MULTIPLE MAZDA CERTIFIED MECHANICS AS WELL AS THE MAZDA DEALERSHIP SHOP MANAGERS TO KEEP MY RECEIPTS BECAUSE THE BRAKES I HAD WERE FREEZING ON A LOT OF THE NEW STYLE 2014 MAZDA 3S. FINALLY IN 2017, THE RECALL FINALLY POSTED. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM, CENTRAL MAZDA IN PLAINFIELD, CT, AND WAS TOLD MY VIN DIDN'T HAVE A RECALL ASSOCIATED WITH IT. APPARENTLY, EVEN THOUGH MY CAR HAD THE EXACT PART THAT WAS BEING RECALLED, AS WELL AS THE ISSUES DESCRIBED IN THE RECALL FITTING EXACTLY TO MY ISSUE, MY CAR WAS MADE IN 2013 WHICH THE RECALL DID NOT INCLUDE. I WAS TOLD TO CALL MAZDA TO SEE IF SOMETHING COULD BE DONE DUE TO MY SITUATION OBVIOUSLY BEING EXACTLY WHAT THE RECALL WAS POSTED FOR. UNFORTUNATELY, ONCE AGAIN I WAS TOLD BY MAZDA THAT MY ISSUE WAS DIFFERENT FROM THE RECALL DUE MY CAR BEING MANUFACTURED BEFORE THE DATE FOR THE RECALLED CARS. IN CONCLUSION , I WAS STIFFED WITH A BILL FOR ALMOST 2,000 DOLLARS WITHIN THE FIRST YEAR OF BUYING A BRAND NEW CAR, AS WELL AS WEEKS OF HEADACHES DUE TO NOT HAVING MY CAR. I HAVE HAD A GREAT EXPERIENCE WITH THE CAR AFTER THIS ISSUE WAS FINALLY FIXED, BUT I WILL NEVER BUY A OTHER MAZDA DUE TO THE WAY I WAS TREATED. IF IT WASN'T FOR THE MANIPULATIVE WAY MAZDA CLAIMED NO RESPONSIBILITY, I WOULD BE A RETURNING MAZDA CUSTOMER.Read more
Incident date: Jan 23, 2018
I BOUGHT MY 2014 MAZDA 3 IN NOVEMBER 2013. DURING THE FIRST 6 MONTHS OF PURCHASING THE CAR, MY DIVER SIDE REAR CALIPER FROZE CAUSING ME TO PAY ALMOST 900 DOLLARS TO REPLACE THE CALIPER, BOTH REAR PADS, BOTH REAR ROTORS, AND LABOR. A MAJOR REASON FOR THE INFLATED PRICE WAS DUE TO THE CALIPERS BEING A SPECIALTY ITEM WHICH NOT ONLY MADE THEM EXTREMELY EXPENSIVE BUT ALSO TOOK WEEKS TO GET DELIVERED. F
... AST FORWARD ANOTHER FIVE MONTHS LATER MY REAR SIDE PASSENGER CALIPER FROZE. SO, ONCE AGAIN I HAD TO PAY CLOSE TO 900 DOLLARS AND WAIT WEEKS FOR THE CALIPER TO COME IN. I WAS TOLD BY MULTIPLE MAZDA CERTIFIED MECHANICS AS WELL AS THE MAZDA DEALERSHIP SHOP MANAGERS TO KEEP MY RECEIPTS BECAUSE THE BRAKES I HAD WERE FREEZING ON A LOT OF THE NEW STYLE 2014 MAZDA 3S. FINALLY IN 2017, THE RECALL FINALLY POSTED. I CALLED THE DEALERSHIP I BOUGHT THE CAR FROM, CENTRAL MAZDA IN PLAINFIELD, CT, AND WAS TOLD MY VIN DIDN'T HAVE A RECALL ASSOCIATED WITH IT. APPARENTLY, EVEN THOUGH MY CAR HAD THE EXACT PART THAT WAS BEING RECALLED, AS WELL AS THE ISSUES DESCRIBED IN THE RECALL FITTING EXACTLY TO MY ISSUE, MY CAR WAS MADE IN 2013 WHICH THE RECALL DID NOT INCLUDE. I WAS TOLD TO CALL MAZDA TO SEE IF SOMETHING COULD BE DONE DUE TO MY SITUATION OBVIOUSLY BEING EXACTLY WHAT THE RECALL WAS POSTED FOR. UNFORTUNATELY, ONCE AGAIN I WAS TOLD BY MAZDA THAT MY ISSUE WAS DIFFERENT FROM THE RECALL DUE MY CAR BEING MANUFACTURED BEFORE THE DATE FOR THE RECALLED CARS. IN CONCLUSION , I WAS STIFFED WITH A BILL FOR ALMOST 2,000 DOLLARS WITHIN THE FIRST YEAR OF BUYING A BRAND NEW CAR, AS WELL AS WEEKS OF HEADACHES DUE TO NOT HAVING MY CAR. I HAVE HAD A GREAT EXPERIENCE WITH THE CAR AFTER THIS ISSUE WAS FINALLY FIXED, BUT I WILL NEVER BUY A OTHER MAZDA DUE TO THE WAY I WAS TREATED. IF IT WASN'T FOR THE MANIPULATIVE WAY MAZDA CLAIMED NO RESPONSIBILITY, I WOULD BE A RETURNING MAZDA CUSTOMER.Read more
Incident date: Dec 22, 2018
LOW BEAM HEAD LIGHTS AREN'T BRIGHT ENOUGH TO SEE THE ROAD CLEARLY
Incident date: Mar 25, 2019
SUBFRAME RUSTED IN THE FRONT RIGHT, BEHIND THE ENGINE CLOSE TO THE CONTROL ARM. JUST THIS PART OF THE SUBFRAME.
Incident date: Mar 4, 2019
2015 MAZDA 3 WITH 75000 MILES. TRANSMISSION IN VEHICLE FAILED SPECIFICALLY THE MAIN BEARING. TRANSMISSION IS NEEDING TO BE REBUILT. REPAIR SHOP ALSO INFORMED ME THAT THE CLUTCHES WERE BURNED OUT. SYMPTOMS: DELAYED ENGAGEMENT WHEN VEHICLE IS COLD. FLAIR SHIFTING FROM 3-4.
Incident date: Mar 8, 2019
PURCHASED WITH JUST 50K MILES. TOOK TO MAZDA FOR SERVICE LIGHT. NOTIFIED THE DIFFERENTIAL NEEDED REPLACEMENT CITING 2 TB (10155436 AND 10145248) CLEARLY IDENTIFYING THE ROOT CAUSE AS DEFECT IN MANUFACTURING. FURTHER INVESTIGATION PROVIDED CLEAR PROOF OF MAZDA'S ASSESSMENT WITH THE DIFFERENTIAL AND POINTING TO THE TB'S AS CASE FOR THE CLAIM APPROVAL. PICTURES SHOW YEAR'S LONG BUILDUP OF RUST, BROKE
... N COUPLERS, WATER CONTAMINATED OIL, METAL SHAVING. ALL REFLECTIVE OF THE DAMAGE CREATED BY THE DEFECTIVE DESIGN INDICATED IN THE TB. THE WARRANTY CLAIM WAS DENIED BECAUSE OF THE RELATED ISSUES WITH THE DEFECTIVE SEAL ALLOWING DAMAGE TO THE DIFFERENTIAL AND RELATED PARTS. ALSO EFFECTIVELY VOIDED MY POWER-TRAIN WARRANTY COVERAGE. THIS PRESENTS A HAZARD OPERATING THE VEHICLE AT CERTAIN SPEEDS WITH BROKEN METAL PARTS IN THE TRANSFER GEARS. I THINK IT REQUIRES A RECALL BECAUSE IT IS INEVITABLE WATER, RAIN, SNOW, EVEN A CAR WASHES WILL GET INTO THE SYSTEM BECAUSE OF THE FAULTY DESIGN. FACTS: VEHICLE HAD PRIOR MAZDA SERVICE AND THERE IS NO EVIDENCE TO SUPPORT MAZDA PRESENTED THE REPAIR OPTION PRIOR TO THE DASH LIGHT APPEARING. MAZDA HAS NO SERVICE OR WARRANTY CHECKS IN PLACE THAT DETECTS THE DAMAGE. THE TIME IT TAKES FOR THAT LEVEL OF RUST BUILD UP TO ACCRUE IS SELF-EVIDENT THIS IS MAJOR SAFETY ISSUE THAT SHOULD REQUIRE A RECALL BUT ALSO A MATTER OF ETHICS AND INTEGRITY. WATER IN YOUR REAR AXLE WILL UNDOUBTEDLY CAUSE FAILURE TO SEALED MECHANICAL COMPONENTS. MAZDA WAS AWARE OF THIS ISSUE FOR YEARS YET DOES NOT OFFER THE CONSUMER ANY ADDITIONAL COVERAGE OR ANY WAY TO PROTECT THEMSELVES FROM A HEFTY REPAIR COSTS OR RISK OF HARM DUE TO THIS FAILURE. THE VEHICLE ITSELF HOLDS EVIDENCE OF DRIVE-TRAIN AND ITS WARNING SYSTEM ARE BOTH DEFECTIVE BECAUSE THE HISTORIC ERROR CODES/MILEAGE IN ITS INTERNAL MEMORY. THE SYSTEM FAILED ALERTING THE ISSUES WELL AFTER THE MANUFACTURER'S WARRANTY EXPIRED.Read more
Incident date: Mar 7, 2019
THIS VEHICLE HAS HAD 3 REPEATED MAJOR SERVICE REPAIR ATTEMPTS RELATED TO THE TCM, PCM AT LIGHT, CHECK ENGINE/TRANSMISSION LIGHT TRYING TO RESOLVE THIS ISSUE PERMANENTLY. THIS VEHICLE WAS IN MOTION AND STATIONARY ON A CITY STREET WHEN EXPERIENCING ALL OF THESE PROBLEMS. THIS VEHICLE HAS ONLY APPROXIMATELY 68,000 MILES. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY MAZDA OR BUY BA
... CK THIS VEHICLE. NO ONE SHOULD HAVE TO BE FACED WITH THESE KINDS OF CONCERNS. THESE SYSTEMIC ISSUES HAS NOT BEEN FAVORABLE IN MY VIEW AND WILL HAVING A MAJOR DETERMING EFFECT IN FUTURE CAR PURCHASE. BRAND LOYALTY. [BLAH, BLAH, BLAH...] 4-3-2019 AT 9:27AMRead more
Incident date: Mar 7, 2019
THIS VEHICLE HAS HAD 3 REPEATED MAJOR SERVICE REPAIR ATTEMPTS RELATED TO THE TCM, PCM AT LIGHT, CHECK ENGINE/TRANSMISSION LIGHT TRYING TO RESOLVE THIS ISSUE PERMANENTLY. THIS VEHICLE WAS IN MOTION AND STATIONARY ON A CITY STREET WHEN EXPERIENCING ALL OF THESE PROBLEMS. THIS VEHICLE HAS ONLY APPROXIMATELY 68,000 MILES. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY MAZDA OR BUY BA
... CK THIS VEHICLE. NO ONE SHOULD HAVE TO BE FACED WITH THESE KINDS OF CONCERNS. THESE SYSTEMIC ISSUES HAS NOT BEEN FAVORABLE IN MY VIEW AND WILL HAVING A MAJOR DETERMING EFFECT IN FUTURE CAR PURCHASE. BRAND LOYALTY. [BLAH, BLAH, BLAH...] 4-3-2019 AT 9:27AMRead more
Incident date: Mar 7, 2019
THIS VEHICLE HAS HAD 3 REPEATED MAJOR SERVICE REPAIR ATTEMPTS RELATED TO THE TCM, PCM AT LIGHT, CHECK ENGINE/TRANSMISSION LIGHT TRYING TO RESOLVE THIS ISSUE PERMANENTLY. THIS VEHICLE WAS IN MOTION AND STATIONARY ON A CITY STREET WHEN EXPERIENCING ALL OF THESE PROBLEMS. THIS VEHICLE HAS ONLY APPROXIMATELY 68,000 MILES. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY MAZDA OR BUY BA
... CK THIS VEHICLE. NO ONE SHOULD HAVE TO BE FACED WITH THESE KINDS OF CONCERNS. THESE SYSTEMIC ISSUES HAS NOT BEEN FAVORABLE IN MY VIEW AND WILL HAVING A MAJOR DETERMING EFFECT IN FUTURE CAR PURCHASE. BRAND LOYALTY. [BLAH, BLAH, BLAH...] 4-3-2019 AT 9:27AMRead more
Incident date: Apr 4, 2018
TAKATA RECALL. FOR THE PAST YEAR THE AIRBAG LIGHT HAS BEEN COMING ON. IT SEEMS TO OCCUR AT WARMER TEMPERATURES AND GOES AWAY AND COLDER TEMPERATURES. THE CODE THAT COMES BACK IS B2234 AND THIS IS ASSOCIATED WITH THE DRIVER'S AIRBAG. I BELIEVE THIS HAS OCCURRED BECAUSE OF THE REPLACEMENT OF THE DRIVER'S SIDE AIRBAG REPLACEMENT THAT WAS DONE ON MY VEHICLE DUE TO THE TAKATA RECALL.
Incident date: Apr 1, 2018
WE OWN A 2011 MAZDA CX7 AND A 2012 MAZDA CX9, THE MOTORS IN THE DRIVERS AND PASSENGER SIDE WINDOWS OF BOTH CARS WHEN OUT WITHIN A 6 MONTH PERIOD OF TIME. THE WARRANT ON THE CARS WERE OUT AT 36K MILES AND IN 2014. THE MOTORS BOTH STOPPED WORKING PAST THIS PERIOD TIME BUT HAVE READ THIS HAS HAPPENED ON THESE SAME VEHICLES. THE WINDOWS GO DOWN BUT START MAKING A LOUD CLICKING SOUND AND WILL NOT GO BA
... CK UP WITH OUT HOLDING YOU HAND ON IT, CREATING A VERY DANGEROUS SITUATION WITH SMALL CHILDREN.Read more
Incident date: Apr 1, 2019
OVER THE LIFETIME OF MY VEHICLE, I HAVE REPLACED MY REAR PADS AND ROTORS THREE TIMES (HAVE ALSO REPLACED FRONT PADS AND ROTORS TWO TIMES DURING THE LIFETIME OF THE CAR). THE MOST TWO RECENT OCCURRENCES WERE IN NOVEMBER 2017 AND APRIL 2019, WHERE BOTH THE REAR BRAKES PADS AND ROTORS WERE COMPLETELY REPLACED BOTH TIMES. THE MILEAGE IN BETWEEN BOTH REPAIRS WAS ONLY 22,326. I HAVE CALLED WITH MY CONCE
... RNS TO THE DEALERSHIP, AND THEY EXPLAIN THAT THERE ARE SO MANY FACTORS THAT IT IS DIFFICULT TO SAY WHAT THE ISSUE COULD BE. I TAKE CARE OF MY VEHICLE, IT IS ALWAYS REPAIRED AND SERVICED ON TIME, HAS FREQUENT CAR WASHES, INCLUDING THE WHEEL AND UNDERCARRIAGE AREA. I HAVE AN APPROXIMATE HALF HOUR COMMUTE WITH ONLY HIGHWAY MILES, BECAUSE WE HAVE AN ADDITIONAL CAR FOR OUR LOCAL ERRANDS. IT SEEMS AS THOUGH THIS IS A PROBLEM WITH A LOT OF 2013 MAZDA CX-5 OWNERS, NOT JUTS MYSELF, AS I'VE DISCOVERED FROM MANY VEHICLE COMPLAINT BOARDS ONLINE WHO SPEAK OF THE SAME EXACT ISSUE OF HAVING TO CONSTANTLY REPLACE PREMATURELY WORN BRAKE PADS AND ROTORS. I PERSONALLY FEEL THAT THERE IS DEFINITELY SOMETHING MORE TO THIS RECURRING ISSUE THAN WHAT I AM ACTUALLY BEING TOLD, AND FEEL AS THOUGH IT SHOULD BE INVESTIGATED ONCE AND FOR ALL. THANK YOU FOR YOUR TIME AND ASSISTANCE.Read more
Incident date: Apr 3, 2019
TAKATA RECALL WE WERE ON INTERSTATE WHEN WE HEARD A THUD AND OUR VEHICLE LOST POWER ALMOST CAUSING US TO BE REAR ENDED. WE STEERED OFF FREEWAY AND WHEN IT CAME TO A STOP IT WOULD NOT GO INTO ANY GEAR EXCEPT NEUTRAL. WE HAD IT TOWED TO HOUSE. AFTER LOTS OF RESEARCH IT SEEMS IT COULD BE THE TRANSMISSION MODULE OR PCM.
Incident date: Apr 3, 2019
THE LED HALO LIGHT IN THE FRONT HEADLAMPS WENT COMPLETELY OUT ON ONE SIDE AND FLICKERS ON THE OTHER SIDE. THE REPAIR IS $1000 PER SIDE AND ISN'T COVERED BY WARRANTY. THIS IS A SAFETY ISSUE AND MAZDA KNOWS IT . MULTIPLE PEOPLE ARE HAVING THE SAME EXACT ISSUE AROUND THE SAME TIME. THERE IS A MANUFACTURER'S DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. NO ONE CAN OR WILL PAY THAT KIND OF MONEY FO
... R A LIGHT BULB. THE PROBLEM IS PROLIFIC AND NEEDS TO BE ADDRESSED.Read more
Incident date: Apr 2, 2019
WHILE ACCELERATING OR DECELERATING THE RPMS WILL JUMP NEARLY 1,000RPMS BEFORE DECREASING TO ITS NORMALLY EXPECTED LEVELS. THIS RESULTS IN JUMPS AND STUTTERS IN THE TRANSMISSION. ADDITIONALLY, WHILE SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION TAKES SEVERAL SECONDS TO ENGAGE RESULTING IN A VEHICLE THAT LINGERS IN NEUTRAL. THIS MAKES THE VEHICLE FREE ROLL BACKWARDS FOR SEVERAL SECONDS BEFORE POPP
... ING INTO DRIVE WHICH RESULTS IN INCREASED PRESSURE IN THE DRIVETRAIN.Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED FUMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000. *TT CONSUMER STATED DUE TO THE TRANSFER CASE GOING BA
... D, IT CAUSED TRANSMISSION TO GO BAD. CONSUMER WAS TOLD TO BRING VEHICLE TO THE DEALER, SMELL IS ON GOING.*JBRead more
Incident date: Mar 30, 2019
PASSENGER SIDE DAYLIGHT RUNNING LIGHTS DIED.
Incident date: Feb 6, 2017
AS WELL AS THE TAKATA RECALL, THE PASSENGER SIDE OF MY VEHICLE IS LITERALLY MELTING OFF. THE AIRBAG COVER IS STICKY TO THE TOUCH AND WHO KNOWS IF IT IS MELTED INTO PLACE. I'VE SEEN MANY OTHER COMPLAINTS AND I'VE SEEN THAT MAZDA HAS TRIED TO CHARGE PEOPLE FOR LABOR WHICH IS ABSURD.
Incident date: Feb 6, 2017
AS WELL AS THE TAKATA RECALL, THE PASSENGER SIDE OF MY VEHICLE IS LITERALLY MELTING OFF. THE AIRBAG COVER IS STICKY TO THE TOUCH AND WHO KNOWS IF IT IS MELTED INTO PLACE. I'VE SEEN MANY OTHER COMPLAINTS AND I'VE SEEN THAT MAZDA HAS TRIED TO CHARGE PEOPLE FOR LABOR WHICH IS ABSURD.
Incident date: Mar 23, 2019
THIS VEHICLE IS HAS BEEN ON LEASE FOR 1 YEAR AND HAS LESS THAN 4000 MILES ON IT. INITIALLY WHILE ATTEMPTING TO START THE VEHICLE THAT HAD BEEN PARKED OVERNIGHT IT GAVE THE FOLLOWING WARNINGS: - KEYLESS ENTRY MALFUNCTION - CHARGING SYSTEM MALFUNCTION - VEHICLE OVERHEATING - BATTERY MALFUNCTION THE CAR WOULD NOT SHUT OFF UNTIL I HELD THE START/STOP BUTTON IN FOR ROUGHLY 20SECS. THE DEALER S
... ERVICE CENTER TOOK THE CAR AND TOLD US THE BATTERY HAD A LOW CHARGE, CHARGED IT AND RETURNED IT. SEVERAL WEEKS LATER WHILE THE VEHICLE WAS IN MOTION WITH 2 ADULTS AND 2 CHILDREN ON A CITY STREET TRAVELING AT ABOUT 20MPH IT GAVE THE FOLLOWING WARNINGS: - KEYLESS ENTRY MALFUCTION - CHARGING SYSTEM MALFUCTION - VEHICLE OVERHEATING - BATTERY MALFUNCTION - PULL OVER TO SAFETY AT THIS POINT THE VEHICLE WAS STILL IN MOTION AND THE STEREO, HVAC, AND POWER STEERING CUT OUT. I WAS ABLE TO PULL THE VEHICLE OVER BUT AGAIN HAD TROUBLE SHUTTING IT OFF. I HAD TO HOLD THE START/STOP BUTTON FOR 20-40SECS. THE CAR WAS TOWED TO THE DEALER SERVICE CENTER. WE WERE TOLD BY THE SERVICE CENTER THAT A LOT OF 500 VEHICLES OF THIS YEAR AND MODEL HAD AN ENGINE HARNESS DEFECT THAT NO RECALL HAD BEEN ISSUED FOR BUT THEY WERE AWARE OF DEFECT AND HAD A FIX FOR IT. I FEEL I WAS LUCKY THAT I WAS ONLY TRAVELING 20MPH WHEN THE POWER STEERING CUT OUT. IF I HAD BEEN TRAVELING HIGHWAY SPEEDS ON A BEND THE SITUATION COULD HAVE BEEN TRAGIC AND I HAD MY CHILDREN IN THE CAR. CURRENTLY, BASED ON WHAT I'VE BEEN TOLD BY THE DEALER SERVICE AND SALES MANAGERS THERE ARE POTENTIALLY HUNDREDS OF OTHER 2018 CX-9S WHICH COULD EXPERIENCE THIS SAME MALFUNCTION WHILE IN MOTION.Read more
Incident date: Mar 23, 2019
THIS VEHICLE IS HAS BEEN ON LEASE FOR 1 YEAR AND HAS LESS THAN 4000 MILES ON IT. INITIALLY WHILE ATTEMPTING TO START THE VEHICLE THAT HAD BEEN PARKED OVERNIGHT IT GAVE THE FOLLOWING WARNINGS: - KEYLESS ENTRY MALFUNCTION - CHARGING SYSTEM MALFUNCTION - VEHICLE OVERHEATING - BATTERY MALFUNCTION THE CAR WOULD NOT SHUT OFF UNTIL I HELD THE START/STOP BUTTON IN FOR ROUGHLY 20SECS. THE DEALER S
... ERVICE CENTER TOOK THE CAR AND TOLD US THE BATTERY HAD A LOW CHARGE, CHARGED IT AND RETURNED IT. SEVERAL WEEKS LATER WHILE THE VEHICLE WAS IN MOTION WITH 2 ADULTS AND 2 CHILDREN ON A CITY STREET TRAVELING AT ABOUT 20MPH IT GAVE THE FOLLOWING WARNINGS: - KEYLESS ENTRY MALFUCTION - CHARGING SYSTEM MALFUCTION - VEHICLE OVERHEATING - BATTERY MALFUNCTION - PULL OVER TO SAFETY AT THIS POINT THE VEHICLE WAS STILL IN MOTION AND THE STEREO, HVAC, AND POWER STEERING CUT OUT. I WAS ABLE TO PULL THE VEHICLE OVER BUT AGAIN HAD TROUBLE SHUTTING IT OFF. I HAD TO HOLD THE START/STOP BUTTON FOR 20-40SECS. THE CAR WAS TOWED TO THE DEALER SERVICE CENTER. WE WERE TOLD BY THE SERVICE CENTER THAT A LOT OF 500 VEHICLES OF THIS YEAR AND MODEL HAD AN ENGINE HARNESS DEFECT THAT NO RECALL HAD BEEN ISSUED FOR BUT THEY WERE AWARE OF DEFECT AND HAD A FIX FOR IT. I FEEL I WAS LUCKY THAT I WAS ONLY TRAVELING 20MPH WHEN THE POWER STEERING CUT OUT. IF I HAD BEEN TRAVELING HIGHWAY SPEEDS ON A BEND THE SITUATION COULD HAVE BEEN TRAGIC AND I HAD MY CHILDREN IN THE CAR. CURRENTLY, BASED ON WHAT I'VE BEEN TOLD BY THE DEALER SERVICE AND SALES MANAGERS THERE ARE POTENTIALLY HUNDREDS OF OTHER 2018 CX-9S WHICH COULD EXPERIENCE THIS SAME MALFUNCTION WHILE IN MOTION.Read more
Incident date: Mar 30, 2019
MY MAZDA 6 INTERIOR DASH IS MELTING IN 74 DEGREE WEATHER IN VA. THE DASH IS MELTING AND MAKING A STICKY MESS THAT MAY CAUSE A GLARE ON WINDSHIELD WHILE DRIVING. CAR IS STATIONARY.
Incident date: Feb 27, 2019
WHEN TURNING THE CAR OFF, THE CAR DOESN'T TURN OFF ALL THE WAY AND DRAINS THE BATTERY. . I HAD TO BUY A NEW BATTERY AND ENDED UP GETTING HAVING TO HAVE MY CAR TOWED IN. MAZDA ISSUED A SERVICE BULLETIN FOR THIS IN 2015 (FOR 2013 MODELS) AND UPDATED IN 2016 TO INCLUDE 2014 MODELS: HTTP://EP.YIMG.COM/TY/CDN/YHST-24809172479195/KDY0-46-040.PDF. THE WARNING LIGHTS ALL COME ONE WHILE YOU ARE DRIVING.
... VERY SCARYRead more
Incident date: Mar 24, 2019
WHILE DRIVING TO WORK ON DAY DURING A TURN THE POWER STEERING PARTIALLY WENT OUT MAKING THE TURN VERY DIFFICULT TO HOLD AND TO STRAIGHTEN OUT AFTER. UPON LEAVING WORK THE STEERING WORKED FINE UNTIL THE NEXT DAY WHEN MAKING A TURN ON MY WAY HOME THE SAME THING HAPPENED WITH THE POWER STEERING BUT STILL NO LIGHT INDICATING A PROBLEM. I THEN DECIDED TO TAKE THE CAR IN BUT THE WHOLE DRIVE TO THE DEAL
... ERSHIP IT WOULD CREAK AND NOT ALWAYS WANT TO TURN COMPLETELY MAKING THE TRIP TAKE LONGER TRYING TO AVOID HIGHWAYS AND TO MANY SHARP TURNS IN FEAR OF IT LOCKING UP. THIS IS VERY DANGEROUS ASPECIALY COMING OUT OF WINTER SEASON AND GOING INTO SPRING WITH ALL THE RAIN. THIS SHOULD BE A RECAL IN THE US SINCE IT IS A RECAL IN OTHER PARTS OF THE WORLD.Read more
Incident date: Mar 28, 2019
I TOOK MY RX IN TO GET POWER STEERING ISSUES FIXED JUST TO FIND OUT THAT THE OIL COOLER LINES WERE RUSTING OUT WHICH IS ALSO A RECALL IN OTHER PARTS OF THE WORLD BUT NOT THE US. IN THE UPPER STATES THIS CAN BE A MASSIVE PROBLEM IF OIL STARTS SPRAYING ALL OVER THE MOTOR AND THE GROUND IT COULD CAUSE ENVIRONMENTAL, AND SAFETY HAZARDS TO OTHER PEOPLE ON THE ROAD. IF GONE UNNOTICED IT COULD EASILY C
... AUSE ENGINE FAILURE AND POTENTIAL FIRES FROM THE MOTOR WHILE ON THE ROAD WHICH NO ONE WANTS, THERE'S NO REASON THIS RECALL SHOULD NOT APPLY TO THE US, ATLEAST THE NORTHERNMOST STATES.Read more
Incident date: Mar 28, 2019
I TOOK MY RX IN TO GET POWER STEERING ISSUES FIXED JUST TO FIND OUT THAT THE OIL COOLER LINES WERE RUSTING OUT WHICH IS ALSO A RECALL IN OTHER PARTS OF THE WORLD BUT NOT THE US. IN THE UPPER STATES THIS CAN BE A MASSIVE PROBLEM IF OIL STARTS SPRAYING ALL OVER THE MOTOR AND THE GROUND IT COULD CAUSE ENVIRONMENTAL, AND SAFETY HAZARDS TO OTHER PEOPLE ON THE ROAD. IF GONE UNNOTICED IT COULD EASILY C
... AUSE ENGINE FAILURE AND POTENTIAL FIRES FROM THE MOTOR WHILE ON THE ROAD WHICH NO ONE WANTS, THERE'S NO REASON THIS RECALL SHOULD NOT APPLY TO THE US, ATLEAST THE NORTHERNMOST STATES.Read more
Incident date: Mar 15, 2019
TRANSFER CASE FOR MY MAZDA CX-9 HAS GONE BAD FOR THE THIRD TIME SINCE I HAVE OWNED THIS VEHICLE. MOST RECENTLY THE TRANSFER CASE WAS BURNING CAUSING A POWERFUL SMELL WHICH WENT THROUGH MY ENTIRE HOUSE. THE SMELL WAS SO BAD THAT I ACTUALLY CALLED THE FIRE DEPARTMENT TO VERIFY I DID NOT HAVE NATURAL GAS LEAK. THIS IS A KNOWN ISSUE WITH THE CX-9 AND DEFECTIVE TRANSFER CASES. MY LOCAL DEALERSH
... IP HAS ASSISTED ME AND TRIED TO REDUCE REPAIR COSTS AS MUCH AS POSSIBLE. HOWEVER, MAZDA REFUSES TO FULLY COVER PART WHICH MOST LIKELY CAUSED MY TRANSMISSION FAILURE AS WELL IN AUGUST 2018.Read more
Incident date: Feb 1, 2014
FOR SOME REASON THE BRAKE ROTOR ON THE LEFT FRONT WHEEL WARPS VERY QUICKLY AFTER DRIVING UNDER NORMAL CONDITIONS FOR ABOUT 2 WEEKS. THE ROTOR THAT WARPS MAKES THE STEERING WHEEL SHAKE VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS AND IS DIFFICULT TO CONTROL STEERING. ALSO WHEN BRAKING AT HIGHWAY SPEEDS THE SHAKING DECREASES IF THE BRAKE PEDAL IS STOMPED ON HARD BUT THIS RESULTS IN "BRAKE CHECKING" THE
... VEHICLE THAT IS FOLLOWING BEHIND THE CAR. TO TRY TO CORRECT THE ISSUE THE FRONT ROTORS WERE MACHINED SEVERAL TIMES, REPLACED, MACHINED AGAIN BUT THE PROBLEM PERSISTS. AT LOWER SPEEDS THE CAR LURCHES FORWARD AND BACK FORWARD AND BACK AS THE BRAKE CATCHES AND RELEASES THE WARPED ROTOR.Read more
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA RX-8. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED TWO YEARS AGO. SINCE THEN, THE AIR BAGS HAVE BEGUN TO PUSH OUT OF THE DASHBOARD. HILEY MAZDA OF FORT WORTH (9000 WEST FWY, SUITE B, FORT WORTH, TX 76108, (817) 367-4000) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THE REPAIR WOULD COST $1,400. THE MANUFACTURER PROVIDED A REFERENCE NUMBER, BUT WO
... ULD NOT ASSIST SINCE THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 40,000.Read more
Incident date: Feb 13, 2019
DAYTIME LED RUNNING LIGHTS FLICKERING AND GOING OFF. MY VEHICLE ONLY HAS 22,000 MILES THIS IS A SAFETY ISSUE AND NOW I FEAR MY WHOLE HEADLIGHT WILL GO OUT. THIS HAPPENS WHEN PARKED AND DRIVING. A SAFETY RECALL NEEDS TO BE ISSUED FOR THIS SERIOUS AND DEADLY PROBLEM. NOTICED THIS A MONTH AGO BUT COULD HAVE BEEN GOING ON FOR AWHILE I AM BEGGING YOU PLEASE ADDRESS THIS ISSUE BECAUSE AT 22,000 MI
... LES THIS SHOULD NOT HAPPENRead more
Incident date: Mar 21, 2019
MAZDA CX-5 GRAND TOURING LED DAYTIME RUNNING LIGHTS ARE DIM ON DRIVER SIDE AFTER ONLY 48,000 MILES. OUTSIDE OF 36K MILE WARRANTY. MY UNDERSTANDING IS THAT MANY OF THESE LED HEADLIGHTS ARE DEFECTIVE AND NUMEROUS OWNERS ARE HAVING SIMILAR ISSUES AFTER 40K MILES.
Incident date: Feb 14, 2019
ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED TH
... E DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST HUMBLING OPINION, I HAVE REASONS TO BELIEVE THAT THERE IS MORE TO THE ACCIDENT CAUSING MY MOTHER'S DEATH THAT GRAHAM POLICE IS NOT INVESTIGATING OR HAS NOT INVESTIGATED. WHAT I MEAN IS THAT I HAVE REASONS TO BELIEVE THAT THERE IS STILL AN OPEN RECALL ON THE MAKE AND MODEL VEHICLE THAT MY MOTHER PURCHASED (LESS THAN A MONTH BEFORE THE ACCIDENT); HOWEVER, I PERSONALLY FEEL THIS CONCERN IS NOT BEING TAKEN SERIOUSLY. ENCLOSED I HAVE PROVIDED A COPY OF (IN MY OPINION) INCOMPLETE POLICE REPORT AND PICTURES OF MY MOTHER'S WRECKED VEHICLE AND ALSO I HAVE A LINK TO THE NEWSPAPER COVERAGE OF THE ACCIDENT SITE TOO! HTTPS://WWW.THETIMESNEWS.COM/NEWS/20190215/BURLINGTON-WOMAN-KILLED-IN-THURSDAY-WRECK-POLICE-STILL-INVESTIGATING-CAUSERead more
Crash
2 injured
1 deaths
Incident date: Feb 14, 2019
ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED TH
... E DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST HUMBLING OPINION, I HAVE REASONS TO BELIEVE THAT THERE IS MORE TO THE ACCIDENT CAUSING MY MOTHER'S DEATH THAT GRAHAM POLICE IS NOT INVESTIGATING OR HAS NOT INVESTIGATED. WHAT I MEAN IS THAT I HAVE REASONS TO BELIEVE THAT THERE IS STILL AN OPEN RECALL ON THE MAKE AND MODEL VEHICLE THAT MY MOTHER PURCHASED (LESS THAN A MONTH BEFORE THE ACCIDENT); HOWEVER, I PERSONALLY FEEL THIS CONCERN IS NOT BEING TAKEN SERIOUSLY. ENCLOSED I HAVE PROVIDED A COPY OF (IN MY OPINION) INCOMPLETE POLICE REPORT AND PICTURES OF MY MOTHER'S WRECKED VEHICLE AND ALSO I HAVE A LINK TO THE NEWSPAPER COVERAGE OF THE ACCIDENT SITE TOO! HTTPS://WWW.THETIMESNEWS.COM/NEWS/20190215/BURLINGTON-WOMAN-KILLED-IN-THURSDAY-WRECK-POLICE-STILL-INVESTIGATING-CAUSERead more
Crash
2 injured
1 deaths
Incident date: Mar 8, 2019
ALL OF THE HINDGES ON THE DOORS MAKES A POPPING SOUND WHEN YOU OPEN EACH DOOR TO ENTER THE VEHICLE I THINK THEY ARE GOING TO FALL OFF WHAT I MEAN IS THE DOORS THE SOUND IS VERY ANNOYING AND EMBARRASSING PLEASE HELP .
Incident date: Mar 25, 1950
I JUST USE MY CAR AROUND TOWN...PUTTING LESS THAN 10,000 MI A YEAR ON THE CAR. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I MENTIONED THE PROBLEM TO THE DEALERSHIP WHEN I BRING THE CAR IN FOR SERVICE, & THEY RETURN THE CAR SAYING THEY DIDN'T FIND A PROBLEM??? PROBLEM: I'LL BE DRIVING ALONG, AROUND TOWN...USUALLY GOING AROUND 20-30 MPH, ON LAMAR BLVD. I HAVE TO SLOW DOWN BECAUSE THE CAR IN FRO
... NT OF ME DECIDES TO TURN INTO HEB PARKING LOT. WHAT I THINK HAPPENS...MY FOOT GOES TO THE FLOOR...NO BRAKING! NO BRAKING, & THEN THE CAR JERKS & SEIZES. I CAN'T TELL YOU HOW MANY TIMES I ALMOST GOT HIT IN THE BACK!!! PLEASE HELP ME FIGURE OUT WHAT THE PROBLEM IS... I JUST LOST MY HUSBAND & THE LAST THING I NEED IS AN ACCIDENT. THE DATE YOU REQUIRED BELOW WAS THE LAST TIME THE INCIDENT HAPPENED.Read more
Incident date: Mar 26, 2019
VEHICLE WAS IN MOTION ON A BUSY STREET WHEN SUDDENLY THE CHECK ENGINE LIGHT CAME ON THE AC STOPPED COMING OUT COLD, AND THE CAR STOPPED ACCELERATING WOULD ONLY GO UP TO 20 MPH, THE CAR STARTED MAKING RATTLING NOISES AND I DROVE BY TO THE NEAREST PLACE TO STOP AND WATER FELL OUT OF THE FRONT BOTTOM RIGHT OF THE CAR.. THE WATER PUMP MESSED UP
Incident date: Mar 6, 2018
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
Incident date: Mar 6, 2018
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
Incident date: Mar 6, 2018
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
Incident date: Mar 6, 2018
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
Incident date: Feb 1, 2018
MY DASHBOARD HAS COME APART - LIKE ITS NOT GLUED TOGETHER BUT THEY TELL ME AT MAZDA THAT MY CAR IS NOT APART OF THE DASHBOARD RECALL WHICH I FIND HARD TO BELIEVE SINCE THIS IS A KNOWN ISSUE WITH THIS VEHICLE
Incident date: Feb 21, 2019
WHEN MANEUVERING TO OR FROM PARKING WHEN THE STEERING WHEEL IS TURNED AND PUTS ANY PRESSURE ON THE STEERING COMPONENTS THE RIGHT FRONT OF THE CAR MAKES A VERY LOUD CLUNKING AND POPPING AND MAKES BOTH STEERING AND MOVING DIFFICULT. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST 2 MONTHS SO I DID SOME RESEARCH AND FOUND OUT ABOUT THE POSSIBLE CORROSION ISSUE OF THE FRONT RIGHT SUBFRAME AND RECALL
... "INSPECTION". I WILL CALL MY LOCAL DEALER AND SCHEDULE AN APPOINTMENT AS IT SEEMS THIS CAR IS UNDER AN OPEN RECALL AND WAS NEVER LOOKED AT. I JUST BOUGHT IT AS A USED CAR IN MID OCTOBER AND MOSTLY DRIVE MY TRUCK ALL WINTER SO IT TOOK AWHILE FOR THIS TO SURFACE.Read more
Incident date: Feb 21, 2019
WHEN MANEUVERING TO OR FROM PARKING WHEN THE STEERING WHEEL IS TURNED AND PUTS ANY PRESSURE ON THE STEERING COMPONENTS THE RIGHT FRONT OF THE CAR MAKES A VERY LOUD CLUNKING AND POPPING AND MAKES BOTH STEERING AND MOVING DIFFICULT. IT HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST 2 MONTHS SO I DID SOME RESEARCH AND FOUND OUT ABOUT THE POSSIBLE CORROSION ISSUE OF THE FRONT RIGHT SUBFRAME AND RECALL
... "INSPECTION". I WILL CALL MY LOCAL DEALER AND SCHEDULE AN APPOINTMENT AS IT SEEMS THIS CAR IS UNDER AN OPEN RECALL AND WAS NEVER LOOKED AT. I JUST BOUGHT IT AS A USED CAR IN MID OCTOBER AND MOSTLY DRIVE MY TRUCK ALL WINTER SO IT TOOK AWHILE FOR THIS TO SURFACE.Read more
Incident date: Mar 1, 2019
TAKATA RECALL, I CALLED MAZDA AMERICA ON OR AROUND MARCH 1, 2019 ABOUT THIS RECALL, I EXPLAINED I WOULD NEED A VEHICLE TO USE AS THEY FIXED IT, THE LADY ON THE PHONE EXPLAINED THAT THERE DEALER IN HUNTERSVILLE NC WOULD NOT HAVE A VEHICLE TO LOAN FOR THREE OR FOUR DAY AND THAT THE DEALERSHIP WOULD CALL ME, ITS NOT THE 25TH OF MARCH AND NO PHONE CALLS FRON MAZDA OR THERE DEALER!
Incident date: Mar 29, 2012
TAKATA RECALL RECALL FROM NEW