Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Oct 26, 2018
I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I ... Read more
Crash
Incident date: Apr 19, 2019
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHEN THE CONTACT'S SON EXITED THE VEHICLE AND SHUT THE DOOR, THE FRONT DRIVER AND PASSENGER AIR BAGS, ALONG WITH THE SIDE AIR BAGS DEPLOYED. THE CONTACT AND PASSENGER WERE BOTH INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THEIR SER... Read more
2 injured
Incident date: Apr 24, 2019
TL* THE CONTACT OWNS A 2017 MAZDA 6. THE CONTACT STATED THAT THE BACK-UP CAMERA SCREEN WAS BLANK WHEN THE VEHICLE WAS IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAZDA OF NORTH MIAMI (20700 NW 2ND AVE, MIAMI, FL 33169, (888) 866-4317) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MAN... Read more
Incident date: Mar 15, 2019
TL* THE CONTACT OWNS A 2015 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF AND THE FRONT PASSENGER AIR BAG OFF INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.
Incident date: Apr 18, 2019
I AM HAVING ISSUES WITH TURNING THE CAR OFF. FREQUENTLY, I WILL PARK THE CAR, ENSURE THE AUTOMATIC TRANSMISSION IS ENGAGED IN "PARK", PUT MY FOOT ON THE BRAKE AND HIT THE OFF BUTTON (KEYLESS). THE ACCESSORY POWER WILL REMAIN ON AND THE CAR WILL ALERT ME THAT THE VEHICLE IS STILL "ON", EVEN THOUGH EVERYTHING SHOULD BE OFF. I WILL HAVE TO TRY MULTIPLE TIMES TO TURN THE CAR ON AND OFF, EVEN ENGAGING ... Read more
Incident date: Apr 23, 2019
SUBFRAME ON PASSENGER SIDE HAS RUSTED COMPLETELY THROUGH, EXPOSING A LOWER CONTROL ARM BOLT. THIS HAS OCCURRED ON THE PASSENGER SIDE. THERE IS A RECALL FOR 09/10 MAZDA 6. DON'T KNOW WHY THIS ISN'T EXPANDED TO COVER THIS MAZDA 6 MODEL AS I'M SURE THE SUBFRAME IS THE SAME THROUGHOUT.
Incident date: Apr 23, 2019
SUBFRAME ON PASSENGER SIDE HAS RUSTED COMPLETELY THROUGH, EXPOSING A LOWER CONTROL ARM BOLT. THIS HAS OCCURRED ON THE PASSENGER SIDE. THERE IS A RECALL FOR 09/10 MAZDA 6. DON'T KNOW WHY THIS ISN'T EXPANDED TO COVER THIS MAZDA 6 MODEL AS I'M SURE THE SUBFRAME IS THE SAME THROUGHOUT.
Incident date: Apr 5, 2019
LOUD SQUEAKING AFTER DRIVING ABOUT 30 MINUTES, ESPECIALLY ON LEFT TURN AT LOW SPEEDS. SQUEAK DISAPPEARS WITH THE SLIGHTEST APPLICATION OF BRAKE OR PARKING BREAK. MY LEFT REAR WHEEL IS ESPECIALLY AFFECTED BY THIS; NOTICEABLE HEAT COMING OFF THE LEFT REAR AFTER DRIVING. DEALERSHIP SAID THEY HAD IT ON THE JACKS AFTER THEY DROVE IT 15 MILES AND THEY COULDN'T EVEN TURN IT. THEY DON'T BELIEVE FRONT WHEE... Read more
Incident date: Apr 5, 2012
POWER DRIVER SEAT FRAME CRACKED. THE PLASTIC PUSH PIN SCREW HOLDING SEAT FRAME TO FRAME SNAPPED OFF. THE SEAT IS READY TO BREAK OFF FROM CHASSIS MOUNT. THIS IS A COMMON PROBLEM WITH ALL MAZDA'S SUB-STANDARD SEAT FRAME MOUNTS. RECALL ISSUED FOR MANUAL SEAT FRAME, BUT NOT FOR THE POWERED SEAT FRAME.
Incident date: Mar 25, 2019
MANY 2016 MAZDA CX-5S ARE EXPERIENCING FAILURES OF ONE OR BOTH DAYTIME RUNNING LIGHTS. THESE ARE SEALED BEAM LIGHTS, SO IT COSTS ALMOST $1000 TO REPLACE AND ARE NOT COVERED BY ORIGINAL OR EXTENDED WARRANTY. RUNNING LIGHTS ARE A SAFETY FEATURE - SHOULDN'T THIS BE A RECALL ITEM? MY PASSENGER SIDE WENT OUT AT JUST OVER 37,000 MILES - JUST AFTER THE 3-YEAR / 36,000 MILE WARRANTY, BUT I PURCHASED AN EX... Read more
Incident date: Apr 19, 2019
PASSENGER RUNNING LIGHT -HALO- STARTED FLICKERING/ DIMMING AND NOW IS COMPLETELY BURNT OUT WITH 33000 MILES ON VEHICLE. SAFETY HAZARD AND REPEATED ISSUE KNOWN BY MAZDA SHOULD BE ADDRESSED BY MAZDA. $1000+ TO REPLACE A LIGHT IS RIDICULOUS WHEN TYPICALLY LIGHTS CAN BE REPLACED VIA BULB REPLACEMENT, THIS LED IS A CLOSED ASSEMBLY AND REQUIRES DEALERSHIP REPLACEMENT. EVERY 2-3 YEARS OWNERS SHOULD PAY... Read more
Incident date: Mar 8, 2019
STEERING GETS REALLY STIFF WHEN STATIONARY AND WHEN SPEED IS LESS THAN 5MPH.
Incident date: Apr 21, 2019
TL* THE CONTACT OWNS A 2013 MAZDA 2. WHILE THE VEHICLE WAS AT A STOP LIGHT, SMOKE APPEARED FROM THE CD PLAYER AND FLAMES APPEARED FROM THE DASHBOARD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO GROOVE MAZDA (LOCATED AT 10301 E ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 399-4467) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL MALFUNCTION CAUSED THE FIRE. TH... Read more
Fire
Incident date: Nov 18, 2018
PURCHASED A BRAND NEW 2018 MAZDA 3 2.5L TOURING HATCHBACK. I HAD ONLY DRIVEN THE VEHICLE AS ITS NEW OWNER ONCE, FROM THE DEALERSHIP BACK TO MY HOME, WHICH WAS LESS THAN 20 MILES, WHEN THE FOLLOWING OCCURRED: I STARTED THE ENGINE FOR MY SECOND TRIP WITH THE VEHICLE, AND NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. I DROVE THE VEHICLE AROUND THE BLOCK AND DID NOT EXPERI... Read more
Incident date: Nov 18, 2018
PURCHASED A BRAND NEW 2018 MAZDA 3 2.5L TOURING HATCHBACK. I HAD ONLY DRIVEN THE VEHICLE AS ITS NEW OWNER ONCE, FROM THE DEALERSHIP BACK TO MY HOME, WHICH WAS LESS THAN 20 MILES, WHEN THE FOLLOWING OCCURRED: I STARTED THE ENGINE FOR MY SECOND TRIP WITH THE VEHICLE, AND NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. I DROVE THE VEHICLE AROUND THE BLOCK AND DID NOT EXPERI... Read more
Incident date: Nov 11, 2018
THE PASSENGER SEAT AIR BAG SENSOR FAILED AND IT COST ME 1,000.00 TO REPAIR ,REPLACE SENSOR CAR IS LESS THAN 5YEARS OLD. ALSO THE PAINT CLEAR COAT HAS DETERIORATED BADLY DEALER SAYS NOTHING THEY CAN DO ABOUT THE PAINT
Incident date: Nov 11, 2018
THE PASSENGER SEAT AIR BAG SENSOR FAILED AND IT COST ME 1,000.00 TO REPAIR ,REPLACE SENSOR CAR IS LESS THAN 5YEARS OLD. ALSO THE PAINT CLEAR COAT HAS DETERIORATED BADLY DEALER SAYS NOTHING THEY CAN DO ABOUT THE PAINT
Incident date: Nov 11, 2018
THE PASSENGER SEAT AIR BAG SENSOR FAILED AND IT COST ME 1,000.00 TO REPAIR ,REPLACE SENSOR CAR IS LESS THAN 5YEARS OLD. ALSO THE PAINT CLEAR COAT HAS DETERIORATED BADLY DEALER SAYS NOTHING THEY CAN DO ABOUT THE PAINT
Incident date: Apr 17, 2019
SAFETY RECALL-ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR WHILE DRIVING ON THE HIGHWAY, WITH MY WIFE AND DAUGHTER IN THE BACKSEAT I NOTICE MY BATTERY LIGHT COME ON. AFTER THAT EVERY WARNING LIGHT ON DASHBOARD CAME ON AND THE CAR BEGAN TO SLOW DOWN EVEN WHEN PRESSING MY FOOT ON THE GAS. THE CAR EVEN TRIED STOPING AND THE STEERING LOCKED UP. WE WERE SUCCESSFULLY ABLE TO GET IT TOWED BUT I BE... Read more
Incident date: Apr 17, 2019
SAFETY RECALL-ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR WHILE DRIVING ON THE HIGHWAY, WITH MY WIFE AND DAUGHTER IN THE BACKSEAT I NOTICE MY BATTERY LIGHT COME ON. AFTER THAT EVERY WARNING LIGHT ON DASHBOARD CAME ON AND THE CAR BEGAN TO SLOW DOWN EVEN WHEN PRESSING MY FOOT ON THE GAS. THE CAR EVEN TRIED STOPING AND THE STEERING LOCKED UP. WE WERE SUCCESSFULLY ABLE TO GET IT TOWED BUT I BE... Read more
Incident date: Apr 17, 2019
SAFETY RECALL-ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR WHILE DRIVING ON THE HIGHWAY, WITH MY WIFE AND DAUGHTER IN THE BACKSEAT I NOTICE MY BATTERY LIGHT COME ON. AFTER THAT EVERY WARNING LIGHT ON DASHBOARD CAME ON AND THE CAR BEGAN TO SLOW DOWN EVEN WHEN PRESSING MY FOOT ON THE GAS. THE CAR EVEN TRIED STOPING AND THE STEERING LOCKED UP. WE WERE SUCCESSFULLY ABLE TO GET IT TOWED BUT I BE... Read more
Incident date: Dec 20, 2017
WHILE DRIVING THE SPEED GOES UP AND DOWN ON ITS OWN THE AUTOMATIC TRANSMISSION OF MY 2008 MAZDA 3 SHIFTS DOWN FROM THE 5TH TO THE 3RD GEAR. THIS CAUSES THE CAR TO JERK VIOLENTLY AND THE CONTROLS TO ILLUMINATE INCLUDING CHECK ENGINE, NO TRACTION AND AT. MY MECHANIC COULD NOT FIND A CAUSE OF THIS, AND HE SERVICED THE TRANSMISSION BY CHANGING THE FILTER AND TRANSMISSION FLUID BUT THE PROBLEM PERSISTS... Read more
Incident date: Dec 20, 2017
WHILE DRIVING THE SPEED GOES UP AND DOWN ON ITS OWN THE AUTOMATIC TRANSMISSION OF MY 2008 MAZDA 3 SHIFTS DOWN FROM THE 5TH TO THE 3RD GEAR. THIS CAUSES THE CAR TO JERK VIOLENTLY AND THE CONTROLS TO ILLUMINATE INCLUDING CHECK ENGINE, NO TRACTION AND AT. MY MECHANIC COULD NOT FIND A CAUSE OF THIS, AND HE SERVICED THE TRANSMISSION BY CHANGING THE FILTER AND TRANSMISSION FLUID BUT THE PROBLEM PERSISTS... Read more
Incident date: Dec 20, 2017
WHILE DRIVING THE SPEED GOES UP AND DOWN ON ITS OWN THE AUTOMATIC TRANSMISSION OF MY 2008 MAZDA 3 SHIFTS DOWN FROM THE 5TH TO THE 3RD GEAR. THIS CAUSES THE CAR TO JERK VIOLENTLY AND THE CONTROLS TO ILLUMINATE INCLUDING CHECK ENGINE, NO TRACTION AND AT. MY MECHANIC COULD NOT FIND A CAUSE OF THIS, AND HE SERVICED THE TRANSMISSION BY CHANGING THE FILTER AND TRANSMISSION FLUID BUT THE PROBLEM PERSISTS... Read more
Incident date: Jan 1, 2019
A YEAR AGO I TOOK MY CAR FOR A RECALL THAT HAD TO DO WITH THE HANDBRAKE SOMEHOW RUSTING OUT WHERE IT SITS IN THE REAR BRAKE CALIPERS. THEY INSPECTED THE CALIPERS AND TOLD ME THEY HAD TO ORDER PARTS. I NEVER RECEIVED A CALL. THE NEXT TIME I WENT BACK I ASKED ABOUT IT AND THEY SAID IT WAS FIX. AFTER THE VISIT THEY RECOMMENDED TO REPLACE THE REAR BRAKE CALIPERS. THE VEHICLE IS A MANUAL AND IS TO T... Read more
Incident date: Jan 1, 2019
A YEAR AGO I TOOK MY CAR FOR A RECALL THAT HAD TO DO WITH THE HANDBRAKE SOMEHOW RUSTING OUT WHERE IT SITS IN THE REAR BRAKE CALIPERS. THEY INSPECTED THE CALIPERS AND TOLD ME THEY HAD TO ORDER PARTS. I NEVER RECEIVED A CALL. THE NEXT TIME I WENT BACK I ASKED ABOUT IT AND THEY SAID IT WAS FIX. AFTER THE VISIT THEY RECOMMENDED TO REPLACE THE REAR BRAKE CALIPERS. THE VEHICLE IS A MANUAL AND IS TO T... Read more
Incident date: Apr 1, 2019
TCS MALFUNCTION. 'TRANSMISSION CONTROL SYSTEM' SYMBOL IS CAR WITH SKID MARK ON THE BOTTOM. TAKE TO DEALER RIGHT AWAY.
Incident date: Apr 1, 2019
TCS MALFUNCTION. 'TRANSMISSION CONTROL SYSTEM' SYMBOL IS CAR WITH SKID MARK ON THE BOTTOM. TAKE TO DEALER RIGHT AWAY.
Incident date: Mar 16, 2017
OIL COOLER HOSES RUST OUT AT FITTINGS AND LEAK OIL UNCONTROLLABLY. ONE SEARCH OF ANY RX8 FORUM AND YOU WILL FIND ALL YEARS ARE EFFECTED.
Incident date: Apr 14, 2019
TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STARTED HAPPENING RANDOMLY 3 YEARS AGO, BUT HAS PROGRESSED TO 3-4 TIMES PE... Read more
Incident date: Apr 14, 2019
TRANSMISSION SAFETY SWITCH WHICH ALLOWS RECOGNIZES THE GEAR SELECTOR SWITCH IS IN THE P POSITION IS FAULTY/DEFECTIVE. DEFECTIVE SWITCH IS A SAFETY CONCERN AS WILL NOT ALLOW VEHICLES TO COMPLETELY TURN OFF. MAZDA IS AWARE OF THE PROBLEM AND HAS ISSUED A MAINTENANCE BULLETIN ON MANY AFFECTED 2013 AND 2014 MODEL VEHICLES. THIS STARTED HAPPENING RANDOMLY 3 YEARS AGO, BUT HAS PROGRESSED TO 3-4 TIMES PE... Read more
Incident date: Apr 8, 2019
ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREA... Read more
Crash
Incident date: Apr 8, 2019
ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREA... Read more
Crash
Incident date: Apr 8, 2019
ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREA... Read more
Crash
Incident date: Dec 15, 2009
I PURCHASED A MAZDA RX8 NEW IN 2009. I HAVE NOTICED THE PASSENGER DASH CRACKING. AT FIRST IT WAS SMALL LINES, AND I THOUGHT IT WAS THE NORMAL LOOK OF IT, BUT OVER TIME THE CRACKS GOT BIGGER. I WENT TO MY MAZDA DEALER AND THEY TOLD ME THAT OTHER CUSTOMERS HAD SAME ISSUES AND THEY ARE STILL WAITING FOR A MAZDA RECALL. I HAVE EVEN SEEN OTHER SIMILAR COMPLAINTS ONLINE. THE CRACKS LOOK HORRIBLE.
MAZDA
MAZDASPEED3
(2010) - AIR BAGS
Apr 14, 2019
Incident date: Nov 21, 2018
BLINKING AIR BAG INDICATOR LIGHT SHORTLY AFTER MAZDA SERVICE RECALL FOR SEAT REPLACEMENT. MAZDA DEALER REFUSED TO DIAGNOSE THE ISSUE WHICH LATER FOUND TO BE LOOSE CONNECTOR UNDER THE SEAT. CONNECTOR WAS UNCLIPPED DURING ASSEMBLY OF NEW VEHICLE BRACKET AND NOT REINSTALLED PROPERLY. OWNER ALSO HAD U0100 CODE PENDING NO PCM COMM. REFERRED TO WS MANUAL FOUND OUT LOOSE WIRE FROM AIR BAG COULD'VE BE... Read more
MAZDA
MAZDASPEED3
(2010) - ELECTRICAL SYSTEM
Apr 14, 2019
Incident date: Nov 21, 2018
BLINKING AIR BAG INDICATOR LIGHT SHORTLY AFTER MAZDA SERVICE RECALL FOR SEAT REPLACEMENT. MAZDA DEALER REFUSED TO DIAGNOSE THE ISSUE WHICH LATER FOUND TO BE LOOSE CONNECTOR UNDER THE SEAT. CONNECTOR WAS UNCLIPPED DURING ASSEMBLY OF NEW VEHICLE BRACKET AND NOT REINSTALLED PROPERLY. OWNER ALSO HAD U0100 CODE PENDING NO PCM COMM. REFERRED TO WS MANUAL FOUND OUT LOOSE WIRE FROM AIR BAG COULD'VE BE... Read more
MAZDA
MAZDASPEED3
(2010) - POWER TRAIN
Apr 14, 2019
Incident date: Nov 21, 2018
BLINKING AIR BAG INDICATOR LIGHT SHORTLY AFTER MAZDA SERVICE RECALL FOR SEAT REPLACEMENT. MAZDA DEALER REFUSED TO DIAGNOSE THE ISSUE WHICH LATER FOUND TO BE LOOSE CONNECTOR UNDER THE SEAT. CONNECTOR WAS UNCLIPPED DURING ASSEMBLY OF NEW VEHICLE BRACKET AND NOT REINSTALLED PROPERLY. OWNER ALSO HAD U0100 CODE PENDING NO PCM COMM. REFERRED TO WS MANUAL FOUND OUT LOOSE WIRE FROM AIR BAG COULD'VE BE... Read more
Incident date: Apr 12, 2019
I WAS DRIVING 40 MPH AND ALL OF THE SUDDEN I HEARD A LOUD NICE AND MY CAR WAS GOING TO THE RIGHT WHILE MY STEERING WHEEL WAS STRAIGHT, IN ORDER TO DRIVE STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE LEFT. WHILE I MADE TURNS I WOULD HERE LOUD NOISES. ALSO MY TRACTION LIGHT TURNED ON AND THE BREAKS WERE NOT WORKING WELL WHICH MADE ME SLIDE AND CAUSED THE TIRES TO SPIN WHEN ACCELERATING AND THAT'S ... Read more
Incident date: Apr 12, 2019
I WAS DRIVING 40 MPH AND ALL OF THE SUDDEN I HEARD A LOUD NICE AND MY CAR WAS GOING TO THE RIGHT WHILE MY STEERING WHEEL WAS STRAIGHT, IN ORDER TO DRIVE STRAIGHT I HAD TO TURN MY STEERING WHEEL TO THE LEFT. WHILE I MADE TURNS I WOULD HERE LOUD NOISES. ALSO MY TRACTION LIGHT TURNED ON AND THE BREAKS WERE NOT WORKING WELL WHICH MADE ME SLIDE AND CAUSED THE TIRES TO SPIN WHEN ACCELERATING AND THAT'S ... Read more
Incident date: Apr 1, 2019
MY CAR HAD AN ENGINE LIGHT AFTER DRIVING IT FOR 43K MILE. TOOK IT TO MY LOCAL MAZDA DEALER AND FOUND OUT IT HAS CODE P011A WHICH REQUIRED THE COOLANT SENSORS REPLACEMENT. HAD THE WORK DONE WHICH COST ME ABOUT $600 BUT THE ENGINE LIGHT CAME BACK WITH THE SAME ERROR CODE. AFTER SPEAKING WITH THEIR TOP LEVEL TECHNICIAN AND MANAGEMENT TEAM IT TURN OUT THE HEATER CORE WAS THE MAIN ISSUE IT WAS A MIS... Read more
Incident date: Apr 9, 2019
IN DEC. 2018, I HAD MY 2011 MAZDA CX-9 TO A MAZDA DEALER SERVICE SHOP FOR WHAT I FELT LIKE A SPONGY BRAKE PEDAL. WHEN I PICKED UP THE CAR THE SERVICE ADVISOR TOLD BE THERE IS NOTHING WRONG WITH THE CAR'S BRAKES. AFTER A FEW MONTHS, WHILE THE SYMPTOM PERSISTED, I FOUND OUT THERE IS A KNOW ISSUE WITH THE BRAKE BOOSTER, WHICH MAZDA ACKNOWLEDGED AND ISSUED A WARRANTY EXTENSION (WHICH IS EXPIRED NOW)... Read more
Incident date: Apr 9, 2019
PERRY MAZDA OF SANTA BARBARA CA IS REFUSING TO REPAIR MY RECALL BECAUSE THE FUEL PUMP CURRENTLY INSTALLED IS AN AFTERMARKET PART. I'VE CONTACTED MAZDA, BUT THE REPRESENTATIVE I SPOKE WITH AGREED WITH THE TECHNICIAN THAT THEY CAN'T REPAIR MY RECALL. HE IS LOOKING INTO ANOTHER SOLUTION SO I CAN GET MY REGISTRATION, BUT I'M MAKING SURE THEIR ACTING LEGALLY.
Incident date: Apr 5, 2019
POWER STEERING PUMP HAD SUDDEN FAILURE WHILE DRIVING. LOCAL IN-TOWN DRIVING. RESTART AFTER COOLDOWN OPERATES, BUT FAILS AFTER TIME. THIS SEEMS IDENTICAL TO : NHSTA RECALL 10V374000 RECALL DATE 08/12/2010 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM HOWEVER, THIS RECALL IS FOR MAZDA'S PRODUCED FROM 04/07. VIN IN THIS EXAMPLE WAS MANUFACTURED 02/07
Incident date: Apr 10, 2019
TL* THE CONTACT OWNED A 2016 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER CRASHED INTO A YIELD SIGN. DURING THE CRASH, THE YIELD SIGN CAME THROUGH THE FRONT WINDSHIELD. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE; HOWEVER, THE AIR BAG DID NOT IMMEDIATELY DEPLOY. THE CONTACT INDICATED THAT THE AIR BAG DEPLOYED MOMENTS AFTER THE CRASH OCCURRED. THE DRIVER SUSTAINED A LEFT ARM ... Read more
Crash
1 injured
Incident date: Apr 8, 2019
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHILE DRIVING 85 MPH AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL HAD TO BE DEPRESSED MULTIPLE TIMES TO SLOW THE VEHICLE DOWN. THE CONTACT DROVE THE VEHICLE HOME. ALSO, WHILE THE VEHICLE WAS IN DRIVE, IT ACCELERATED AT FULL THROTTLE. THE CONTACT CALLED KINSEL FORD (LOCATED AT 3355 EASTEX FWY, BEAUMONT, TX 77706,... Read more
Incident date: Apr 8, 2019
TL* THE CONTACT OWNS A 2006 MAZDA TRIBUTE. WHILE DRIVING 85 MPH AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL HAD TO BE DEPRESSED MULTIPLE TIMES TO SLOW THE VEHICLE DOWN. THE CONTACT DROVE THE VEHICLE HOME. ALSO, WHILE THE VEHICLE WAS IN DRIVE, IT ACCELERATED AT FULL THROTTLE. THE CONTACT CALLED KINSEL FORD (LOCATED AT 3355 EASTEX FWY, BEAUMONT, TX 77706,... Read more
Incident date: Apr 9, 2019
MY CAR HAS 58,283 MILES AND I NEED A NEW DIFFERENTIAL. I HAVE NEVER EVEN HAD A DIFFERNTIAL REPLACED ON ANY OF MY PRIOR CARS. I HAVE HAD CARS WITH OVER 200,000 MILES. THIS IS A COSTLY FIX AND I FEEL IT SHOULD NOT HAPPEN TO A CAR AT THIS MILEAGE. I BOUGHT THE CAR USED AT ABOUT 23,000 MILES.
Incident date: Nov 1, 2018
JUST LIKE ALL THE ONLINE DISCUSSION BOARDS INDICATE, MY DRIVER'S HEADLIGHT DOES NOT TURN ON REGULARLY. ONCE I COULD FIX IT BY HITTING ON THE HEADLIGHT ASSEMBLY, BUT NOW THAT DOES NOT WORK ANY MORE. BULB IS FINE.