Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: May 14, 2019
INTERMITTENT AIRBAG OR SEATBELT FAULT WARNING. EVERY COUPLE DAYS OVER PAST 7DAYS WHILE DRIVING AT HIGHWAY SPEED LIGHT COMES ON. DISPLAY SAYS FAULT IN PASSENGER AIRBAG OR SEATBELT. ONCE CAR IS SHUT OFF WARNING STOPS AND IS ERASED. NO PASSENGERS ARE IN THE SEAT AT THE TIME. EVEN IF BUCKLE SEATBELT IN EMPTY SEAT WARNING CAN APPEAR. WILL TRY AND HAVE DEALER LOOK AT IT BUT LIKE I SAID WARNING DISA... Read more
Incident date: May 12, 2019
DURING SHORT DRIVE ON SURFACE ROADS (UNDER 45 MPH), ELECTRICAL SHORT CAUSED A FIRE UNDER THE HOOD AND MELTED PLASTIC CLIPS; FUSE THAT IS SUPPOSED TO PREVENT THIS DID NOT WORK.
Fire
Incident date: May 11, 2019
I NOTICED A SIGNIFICANT PROBLEM BRAKING ON MY CX9 TO WHERE I HAD TO ALMOST STAND ON THE BRAKE PEDAL TO STOP. ADDED BRAKE FLUID HOPING THAT WOULD HELP BUT DID NOT. TOOK IT TO MAZDA DEALERSHIP IN BUFORD,GA AND THEY CONFIRMED THE BRAKE BOOSTER WAS CAUSING THE PROBLEM AND STRONGLY RECOMMENDED REPLACEMENT ASAP. THEY EXPLAINED THE PROBLEM IS A KNOWN ISSUE AND MAZDA EXTENDED THE WARRANTY TO 90K MILES. TH... Read more
Incident date: Jan 2, 2019
ABS, AND TRACTION CONTROL DASH BOARD LIGHTS ARE ON. THE ABS RELAY IS FAULTY, SO THE ABS MODULE NEEDS TO BE REPLACED
Incident date: Jan 2, 2019
ABS, AND TRACTION CONTROL DASH BOARD LIGHTS ARE ON. THE ABS RELAY IS FAULTY, SO THE ABS MODULE NEEDS TO BE REPLACED
Incident date: Jan 2, 2019
ABS, AND TRACTION CONTROL DASH BOARD LIGHTS ARE ON. THE ABS RELAY IS FAULTY, SO THE ABS MODULE NEEDS TO BE REPLACED
Incident date: Aug 13, 2016
WE BOUGHT OUR CAR ON A DEALER IN MESA, IT WAS STATIONARY. AFTER WE BOUGHT IT WE NOTICED LOCKS MOVING ON THEIR OWN WINDOWS ROLLING DOWN SO DID THE MOON ROOF. WHEN WE TURN OFF THE ENGINE THE A/C TURNS ON EVEN THOUGH THE CAR IS TURNED OFF. THE CAR LOCKS ITSELF LEAVING US OUTSIDE. WE HAD PROBLEMS WITH THE TIRES THEY KEEP LOOSING UP MAKING THE CAR VIBRATE AND MAKING SOUNDS LIKE BANGING ON THE TIRES
Incident date: Aug 13, 2016
WE BOUGHT OUR CAR ON A DEALER IN MESA, IT WAS STATIONARY. AFTER WE BOUGHT IT WE NOTICED LOCKS MOVING ON THEIR OWN WINDOWS ROLLING DOWN SO DID THE MOON ROOF. WHEN WE TURN OFF THE ENGINE THE A/C TURNS ON EVEN THOUGH THE CAR IS TURNED OFF. THE CAR LOCKS ITSELF LEAVING US OUTSIDE. WE HAD PROBLEMS WITH THE TIRES THEY KEEP LOOSING UP MAKING THE CAR VIBRATE AND MAKING SOUNDS LIKE BANGING ON THE TIRES
Incident date: Aug 13, 2016
WE BOUGHT OUR CAR ON A DEALER IN MESA, IT WAS STATIONARY. AFTER WE BOUGHT IT WE NOTICED LOCKS MOVING ON THEIR OWN WINDOWS ROLLING DOWN SO DID THE MOON ROOF. WHEN WE TURN OFF THE ENGINE THE A/C TURNS ON EVEN THOUGH THE CAR IS TURNED OFF. THE CAR LOCKS ITSELF LEAVING US OUTSIDE. WE HAD PROBLEMS WITH THE TIRES THEY KEEP LOOSING UP MAKING THE CAR VIBRATE AND MAKING SOUNDS LIKE BANGING ON THE TIRES
Incident date: May 7, 2019
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
Incident date: May 7, 2019
BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.
Incident date: Apr 15, 2019
THE PASSENGER AIR BAG IS AFFECTING THE DASH CAUSING IT TO CRACK. IF THE AIR BAG IS TO DEPLOY THE DASH COULD SPLINTER FROM THE CRACKS AND CAUSE SERIOUS BODILY ENJURY.
Incident date: May 9, 2019
I WAS TURNING RIGHT INTO A PARKING SPACE WITH MY FOOT ON THE BRAKE, WHEN THE CAR SUDDENLY ACCELERATED. THE ENGINE REVVED UP AND THE CAR DARTED FORWARD. FOR A SPLIT SECOND I LIFTED MY FOOT TO MAKE SURE I WAS NOT PRESSING ON THE ACCELERATOR, AND IMMEDIATELY PUSHED BACK DOWN ON THE BRAKE AS HARD AS I COULD; THE CAR CONTINUED TO SPEED FORWARD. INSTINCTIVELY I KEPT THE WHEEL TURNED TO THE RIGHT TO AV... Read more
Crash
Incident date: Mar 1, 2019
REAR TAILGATE WILL NOT OPEN
Incident date: May 10, 2019
THE AIRBAGS WARNING LIGHT JUST CAME ON A COUPLE DAYS FOR MY CAR AND I TOOK IT THE MAZDA DEALER TO DIAGNOSE AND THEY SAID THE PASSENGER AIRBAGS AND THE SAS MODULE NEED TO BE REPLACED BUT WARRANTY SAFETY IS ONLY UP TO 60000 MILES. MY CAR HAS 76998 MILES. BUT THIS IS A SAFETY ISSUE AND MAZDA HAS LOTS PROBLEM WITH AIRBAGS RECALLS.
Incident date: May 10, 2019
THE AIRBAGS WARNING LIGHT JUST CAME ON A COUPLE DAYS FOR MY CAR AND I TOOK IT THE MAZDA DEALER TO DIAGNOSE AND THEY SAID THE PASSENGER AIRBAGS AND THE SAS MODULE NEED TO BE REPLACED BUT WARRANTY SAFETY IS ONLY UP TO 60000 MILES. MY CAR HAS 76998 MILES. BUT THIS IS A SAFETY ISSUE AND MAZDA HAS LOTS PROBLEM WITH AIRBAGS RECALLS.
Incident date: May 3, 2019
APPLYING BRAKES FOR 1-2 SECONDS RESULTED IN NO IMMEDIATE STOPPING, ONLY RESISTANCE FROM THE PEDAL. AFTER 1-2 SECONDS, THE BRAKES WERE AGGRESSIVLY APPLIED. THIS RESULTED IN "RUNNING A STOP SIGN" AND STOPPING THE IN MIDDLE OF AN INTERSECTION. THIS OCCURRED ON A CITY STREET MULTIPLE TIMES BEFORE GETTING THE CAR TO A REPAIR SHOP. ON HIGHWAYS, BRAKING HAD TO BEGIN WELL IN ADVANCE TO AVOID POSSIBLE CRAS... Read more
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE BRAKE SYSTEM FAILING TO FUNCTION PROPERLY AS THE CONTACT HAD TO PRESS THE BRAKE PEDAL, RELEASE THE BRAKE PEDAL AND APPLY FORCE TO STOP THE VEHICLE. THE FAILURE HAPPENED MORE THAN ONCE TO THE POINT OF IT BEING A RISK THAT MAY RESULT IN A CRASH. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS... Read more
Incident date: Mar 18, 2019
DRIVER SIDE DAYTIME RUNNING LIGHTS STOPPED WORKING AFTER 3.5 YEARS. THIS IS A COMMON PROBLEM FOR THE MAZDA CX-5 2016 MODEL YEAR. MAZDA KNOWS ABOUT THE ISSUE BUT IS NOT ISSUING A RECALL. THE COST TO REPAIR THE ISSUES IS OVER $1,000.00 JUST TO REPLACE THE WORN OUT LED'S.
Incident date: May 1, 2019
THE CAR IDLES VERY HIGH WHICH PREVENTS IT FROM SHIFTING INTO GEAR MOST OF THE TIME. THE IDLE AND RPMS WILL ALSO ACCELERATE WHEN NO ONE IS TOUCHING THE GAS WHILE DRIVING MAKING THE CAR SPEED UP WHEN YOU ARE NOT SPEEDING UP. WHEN THESE ISSUES ARE HAPPENING THE CAR ALSO SHUTS OFF WHILE DRIVING IT (WHILE IT IS STILL ON AND BEING DRIVEN DOWN THE ROAD) OR SOMETIMES WILL REV UP WHEN YOU PUSH ON THE BREAK... Read more
Incident date: May 1, 2019
THE CAR IDLES VERY HIGH WHICH PREVENTS IT FROM SHIFTING INTO GEAR MOST OF THE TIME. THE IDLE AND RPMS WILL ALSO ACCELERATE WHEN NO ONE IS TOUCHING THE GAS WHILE DRIVING MAKING THE CAR SPEED UP WHEN YOU ARE NOT SPEEDING UP. WHEN THESE ISSUES ARE HAPPENING THE CAR ALSO SHUTS OFF WHILE DRIVING IT (WHILE IT IS STILL ON AND BEING DRIVEN DOWN THE ROAD) OR SOMETIMES WILL REV UP WHEN YOU PUSH ON THE BREAK... Read more
Incident date: May 3, 2019
MY 2016 MAZDA CX5 GRAND TOURING HAS LED DAYTIME RUNNING LIGHTS AND HAVE BECOME DIM ON DRIVER SIDE AFTER ONLY 36,620 MILES, I WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT THEY ARE JUST OUTSIDE THE 3 YEAR/36K MILE WARRANTY AND THEREFORE NOT COVERED. HE ALSO TOLD ME THAT WHOLE HEADLIGHT UNIT WILL HAVE TO BE REPLACED AND WILL COST $1000-1100 (ESTIMATE). MY UNDERSTANDING IS THAT MANY OF THESE LED... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2004 MAZDA 3. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SEAT MAIN MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED, BUT COULD NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,68... Read more
Incident date: May 3, 2019
"DRIVER SEAT ALIGNMENT" AFTER DRIVING FOR ANY PERIOD OF TIME DRIVERS LEFT LEGS BEGINS TO FEEL DISCOMFORT OR STRESS TO THE OUTSIDE OF LEFT KNEE DUE TO SEAT BEING ANGLED LEFT. PRESSURE FROM LEFT FOOTREST AND WHEEL WALL FORCES DRIVER TO RETRACT LEG AND PLANT INTO FLOOR CLOSER TO THE SEAT. THIS IS CONSISTENT WITH EVERY TIME I HAVE DRIVEN ALSO IT WAS CONFIRM BY A MAZDA SALES ASSOCIATE.
1 injured
Incident date: May 15, 2010
NOTHING HAPPENED. I HAVE BEEN EXPERIENCING FRONT END ISSUES FOR SOME TIME NOW.
Incident date: May 15, 2010
NOTHING HAPPENED. I HAVE BEEN EXPERIENCING FRONT END ISSUES FOR SOME TIME NOW.
Incident date: May 15, 2010
NOTHING HAPPENED. I HAVE BEEN EXPERIENCING FRONT END ISSUES FOR SOME TIME NOW.
Incident date: Apr 3, 2019
VEHICLE SPONTANEOUSLY JUMPS OUT OF 4TH GEAR INTO NEUTRAL AT HIGHWAYS SPEED. THIS WILL TYPICALLY HAPPEN ON A MODERATELY STEEP DOWNWARD GRADE (E.G. CALIFORNIA HIGHYWAY 17 BETWEEN SUGARLOAF ROAD AND GLENWOOD CUTOFF HEADING TOWARDS SAN JOSE, OR THE CURVE KNOWN AS THE "VALLEY SURPRISE" JUST PAST SUMMIT ROAD AND HIGHWAY 17 INTERSECTION) AS THE VEHICLE SLOWS AND ENGINE BRAKING KICKS IN. STEPS TO RE... Read more
Incident date: Apr 23, 2019
WHEN DRIVING AT NIGHT WITH THE LIGHTS ON AND PUTTING ON BRAKES OR SLOWING DOWN, HEADLIGHTS AND TAILLIGHTS FLICKER AND DIM NOTICEABLY
Incident date: Apr 23, 2019
WHEN DRIVING AT NIGHT WITH THE LIGHTS ON AND PUTTING ON BRAKES OR SLOWING DOWN, HEADLIGHTS AND TAILLIGHTS FLICKER AND DIM NOTICEABLY
Incident date: Oct 28, 2018
VEHICLE WENT INTO LIMP MODE WHILE PASSING ON TWO LANE ROAD. CAUSE WAS DETERMINED TO BE WRONG LOGIC IN PCM FOR CYLINDER DEACTIVATION. THIS WORNG LOGIC CAUSED LOW OIL PRESSURE IN THE LIFTER DURING DEACTIVATION WHICH IN TURN CAUSED THE ROCKER ARM TO BECOME DISLODGED RENDERING THE ASSOCIATED VALVE INOPERABLE. THERE IS NO INDICATION TO THE DRIVER OF IF OR WHEN THIS HAPPENS. THE DRIVER IS THEN DRIVI... Read more
Incident date: May 4, 2019
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE EXITING THE HIGHWAY AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT SWERVED TO THE RIGHT AND STRUCK A CURB, WHICH SLOWED THE VEHICLE DOWN. THE CONTACT QUICKLY SHIFTED INTO PARK. IN ADDITION, EACH TIME THE BRAKE PEDAL WAS DEPRESSED, THE SOUND OF BLOWING AIR WAS HEARD FROM THE DRIVER'S SIDE OF THE DASHBOARD. THERE WAS NO WARNING I... Read more
Incident date: Jan 5, 2018
THE LOW BEAM HEAD LIGHTS ARE VERY DIM, REPLACED BULBS SEVERAL TIMES AND CAN NOT SEE 10 FEET IN-FRONT OF CAR. TOOK TO DEALER AND THEY REPLACED A PART ON BOTH LOW BEAM HEAD LIGHTS BUT I STILL CANNOT SEE 10 FEET IN-FRONT OF VEHICLE.
Incident date: Apr 4, 2019
WINDSHIELD WIPER CONCERN RECALL ON MAZDA 3 VEHICLES.
Incident date: May 3, 2019
IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.
Incident date: May 3, 2019
IT HAS BEEN MORE THAN ONE MONTH SINCE A RECALL HAS BEEN PLACED ON MY MAKE AND MODEL, NEITHER THE MANUFACTURER OR DEALER OF MY VEHICLE ATTEMPTED TO CONTACT ME TO INFORM OF THIS RECALL SO I CAN TAKE NECESSARY MEASURES. I JUST SO HAPPENED TO GOOGLE 'MAZDA 3 WINDSHIELD WIPERS' AND STUMBLED ACROSS AN ARTICLE. THIS IS UNACCEPTABLE AS THIS COULD END UP BEING DANGEROUS.
Incident date: Apr 30, 2019
WHILE MAKING A RIGHT TURN, I HIT THE BRAKES TO AVOID COLLIDING WITH SOMEONE WHO PULLED IN FRONT OF ME AND THE PASSENGER'S SIDE FRONT WHEEL LOCKED INTO A POSITION TURNED TO THE RIGHT. I HAD IT TOWED TO A REPAIR SHOP, WHERE I WAS INFORMED THAT THE CONTROL ARM HAD SEPARATED FROM THE FRAME DUE TO RUST. IT SEEMS THERE WAS A RECALL FOR THIS ISSUE IN 2018 FOR CERTAIN STATES, AND WHILE I DO NOT CURRENTL... Read more
Incident date: Apr 30, 2019
WHILE MAKING A RIGHT TURN, I HIT THE BRAKES TO AVOID COLLIDING WITH SOMEONE WHO PULLED IN FRONT OF ME AND THE PASSENGER'S SIDE FRONT WHEEL LOCKED INTO A POSITION TURNED TO THE RIGHT. I HAD IT TOWED TO A REPAIR SHOP, WHERE I WAS INFORMED THAT THE CONTROL ARM HAD SEPARATED FROM THE FRAME DUE TO RUST. IT SEEMS THERE WAS A RECALL FOR THIS ISSUE IN 2018 FOR CERTAIN STATES, AND WHILE I DO NOT CURRENTL... Read more
Incident date: Apr 5, 2019
UPON DOWNSHIFTING OR BRAKING FROM NORMAL DRIVING SPEED THE 2012 MAZDA3 I HEADLIGHTS FLICKER LIKE A STROBE LIGHT CREATING DISTRACTION FOR BOTH THE DRIVER AND OTHER DRIVERS. MAZDA HAS NO RECALLS ON A SOFTWARE UPDATE FOR PDM TO EASILY CORRECT THE PROBLEM. THIS IS ONLY OCCURRING ON SKYACTIVE MODELS
Incident date: Mar 4, 2019
》TAKARA RECALL ----- NHTSA CAMPAIGN NUMBER: 15V451000《 MY CAR STARTED WITH A SCRATCHING OR GRINDING NOISE THAT I THOUGHT WAS THE BRAKES BUT I JUST RECENTLY CHANGED SO I KEPT DRIVING. WHEN IT WOULD RAIN IT WOULD MAKE NOISES I CANT REMEMBER WHAT EXACTLY IT WAS I THINK IT WAS LIKE POPPING. ONLY WHEN IT RAINED AND I WAS TURNING. WELL IT TURNED INTO WHEN I WAS DRIVING ANYTIME IT WAS POPP... Read more
Incident date: Apr 4, 2019
FRONT PASSENGER SIDE DAY TIME RUNNING LIGHTS SUDDENLY FAILED AT JUST 27,500 MILES. IN ORDER TO REPLACE THE LEDS, THE ENTIRE LIGHT UNIT NEEDS TO BE CHANGED OUT, AND CAN ONLY BE DONE AT THE DEALERSHIP AT A COST OF OVER $1200. THIS IS A VERY QUICK FAILURE OF A LONG LASTING LED LIGHT AND AT A HIGH COST TO THE OWNER. THIS SHOULD FALL UNDER A RECALL.
Incident date: Jan 30, 2019
THIS WINTER, IT HAPPENED MULTIPLE TIMES, IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), WHEN STARTING THE CAR, THE CAR EXHIBITED THE ELECTRIC PARKING BRAKE (EPB) LIGHT FLASHING, ALONG WITH THE RED FLASHING BRAKE ICON AND THE PARKING BRAKE ICON ILLUMINATED ON MY DASH. THAT WARNING WOULD BE ON EVEN THE DAY AFTER, WITH THE CAR OFF, UNTIL THE TEMPERATURE BECAME WARMER... Read more
Incident date: Apr 3, 2019
I WAS DRIVING HOME ON A BUSY INTERSTATE WHEN MY CAR STARTED SHAKING AND LOSING POWER. THEY CAR LOST ALL POWER AND I COULDN'T TURN THE STEERING WHEEL TO GET OUT OF THE WAY OF OTHER DRIVERS. I WAS ALMOST HIT MORE THAN ONCE BY OTHER CARS. AFTER HAVING THE VEHICLE TOWED AND A LICENSED MECHANIC LOOK AT IT, I WAS TOLD THE WATER PUMP FAILED AND LEAKED WATER AND COOLANT INTO MY ENGINE WHICH COMPLETELY DIS... Read more
Incident date: Apr 13, 2019
WHILE THE CAR WAS IN USE AND RUNNING, THE TIMING CHAIN COVER FAILED RESULTING IN THE SERPENTINE BELT TENSIONER COMING DETACHED. THE SERPENTINE TENSIONER MOUNT BROKE OFF THE TIMING CHAN COVER, RESULTING IN THE LOSS OF ALL LOADS DRIVEN FROM THE SERPENTINE BELT. THIS FAILURE PRESENTS A SEVERE SAFETY ISSUE AS WITHOUT THE SERPENTINE BELT PROPERLY FUNCTIONING THE ALTERNATOR WILL NOT GENERATE ELECTRICITY... Read more
Incident date: Apr 13, 2019
WHILE THE CAR WAS IN USE AND RUNNING, THE TIMING CHAIN COVER FAILED RESULTING IN THE SERPENTINE BELT TENSIONER COMING DETACHED. THE SERPENTINE TENSIONER MOUNT BROKE OFF THE TIMING CHAN COVER, RESULTING IN THE LOSS OF ALL LOADS DRIVEN FROM THE SERPENTINE BELT. THIS FAILURE PRESENTS A SEVERE SAFETY ISSUE AS WITHOUT THE SERPENTINE BELT PROPERLY FUNCTIONING THE ALTERNATOR WILL NOT GENERATE ELECTRICITY... Read more
Incident date: Apr 13, 2019
WHILE THE CAR WAS IN USE AND RUNNING, THE TIMING CHAIN COVER FAILED RESULTING IN THE SERPENTINE BELT TENSIONER COMING DETACHED. THE SERPENTINE TENSIONER MOUNT BROKE OFF THE TIMING CHAN COVER, RESULTING IN THE LOSS OF ALL LOADS DRIVEN FROM THE SERPENTINE BELT. THIS FAILURE PRESENTS A SEVERE SAFETY ISSUE AS WITHOUT THE SERPENTINE BELT PROPERLY FUNCTIONING THE ALTERNATOR WILL NOT GENERATE ELECTRICITY... Read more
Incident date: Jun 1, 2018
THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR
Incident date: Oct 26, 2018
I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I ... Read more
Crash
Incident date: Oct 26, 2018
I WAS PARKING MY MAZDA CX5 IN A SPOT AT A SHOPPING CENTER AND WHEN I TOUCHED THE BRAKE WITH MY RIGHT FOOT AND WENT TO SHIFT CAR INTO PARK, IT SUDDENLY ACCELERATED FULL SPEED, MAKING A VROOM SOUND, JUMPING THE CURB AND SMASHING INTO A BRICK POST (LUCKILY I HIT THE POST AND NOT A PERSON!). I DON'T KNOW IF IT'S A TRANSMISSION, BRAKE OR ACCELERATOR ISSUE - BUT THERE IS DEFINITELY SOMETHING WRONG. I ... Read more
Crash