Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: May 1, 2019
GOT ALERT REGARDING AIR BAGS WHILE DRIVING. ALSO REAR MIRROR FELL OFF THE PLASTIC CASING WHILE DRIVING ON FREEWAY. THEY BOTH HAPPENED AT DIFFERENT INSTANCES. BUT BOTH HAPPENED WHEN I WAS DRIVING FREEWAY AND SCARED ME. TOOK INTO MAZDA DEALER AND THEY SAID THAT BOTH WERE KNOWN ISSUE AND AIRBAG ISSUE IS UNANNOUNCED RECALL.
Incident date: May 16, 2019
HIGH BEAM LIGHTS BLINK/FLASH WHEN BREAKING LOW BEAM LIGHTS DIM WHEN BREAKING INSTRUMENT LIGHTS DIM SLIGHTLY WHEN BREAKING WITH BOTH CONDITIONS MENTIONED. ALSO I HAD THE ALTEERNATOR CHECKED AND IT IS WORKING LIKE IT SHOULD. I FOUND OTHER PEOPLE HAVE HAD SAME PROBLEM WITH SAME YEAR MAKE AND MODEL. I AM 2ND OWNER THE PERSON WHO BOUGHT IT NEW DIDNT DRIVE IT MUCH AND DIDNT DRIVE IT AT NIGHT SO THEY NEV... Read more
Incident date: May 24, 2019
IN THE THIRD ROW THERE ARE NO KIND OF HOLDERS PREVENTING THE SEAT BELT BUCKLES FROM GOING UNDER AND BETWEEN THE SEATS WHEN THEY ARE FOLDED DOWN AND UP. THIS HAS RESULTED IN THEM GETTING TRAPPED BETWEEN THE SEATS AND UNDER THE FOLDING MECHANISM AND GETTING CRUSHED TO THE POINT OF BEING UNUSABLE AND UNSAFE. WE ARE CURRENTLY UNABLE TO USE THE BACK SEAT SEATBELTS DUE TO THEM BEING UNABLE TO BE BUCKLED... Read more
Incident date: May 24, 2019
I WAS ON A STREET IN THE CITY WAITING FOR THE LIGHT TO CHANGE. SUDDENLY I LOST CONTROL OF THE CAR, THE CARD ACCELERATED HIMSELF. I TRY TO AND PUT BRAKE TO THE BOTTOM BUT ANYWAY I HIT THE CAR IN FRONT OF ME. MUCH OF THE FRONT OF MY CAR IS BROKEN. THE OTHER CAR WAS DAMAGED IN THE BACK OF THEIR CAR. THE POLICE MADE A REPORT OF WHAT HAPPENED.
Crash
Incident date: May 24, 2019
I WAS ON A STREET IN THE CITY WAITING FOR THE LIGHT TO CHANGE. SUDDENLY I LOST CONTROL OF THE CAR, THE CARD ACCELERATED HIMSELF. I TRY TO AND PUT BRAKE TO THE BOTTOM BUT ANYWAY I HIT THE CAR IN FRONT OF ME. MUCH OF THE FRONT OF MY CAR IS BROKEN. THE OTHER CAR WAS DAMAGED IN THE BACK OF THEIR CAR. THE POLICE MADE A REPORT OF WHAT HAPPENED.
Crash
Incident date: May 20, 2019
WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAP... Read more
Incident date: May 23, 2019
WHEN MY VEHICLE IS IN MOTION THE POWER STEERING ASSIST WILL ABRUPTLY STOP FUNCTIONING. IT HAPPENS RANDOMLY WHILE DRIVING.
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE POPPING NOISE WAS MORE AUDIBLE WHEN MAKING LEFT TURNS AND WHILE TURNING WITH THE TRANSMISSION IN REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT... Read more
Incident date: May 21, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A PARKED VEHICLE HOWEVER, THE AIR BAGS FAILED TO DEPLOY. ADDITIONALLY THE SHOULDER HARNESS ALSO FAILED TO PREVENT FORWARD MOTION IN THE VEHICLE. THE CONTACT SUSTAINED A CHEST INJURY DUE HER CHEST STRIKING THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT YET SOUGHT. A CARDIOL... Read more
Crash
1 injured
Incident date: May 21, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE CRASHED INTO A PARKED VEHICLE HOWEVER, THE AIR BAGS FAILED TO DEPLOY. ADDITIONALLY THE SHOULDER HARNESS ALSO FAILED TO PREVENT FORWARD MOTION IN THE VEHICLE. THE CONTACT SUSTAINED A CHEST INJURY DUE HER CHEST STRIKING THE STEERING WHEEL. MEDICAL ATTENTION WAS NOT YET SOUGHT. A CARDIOL... Read more
Crash
1 injured
Incident date: May 20, 2019
AFTER OWNING THE VEHICLE FROM THE DEALERSHIP THAT I BOUGHT IT FROM THE POWER BOOSTER BRAKING SYSTEM IS HAVING MALFUNCTIONS I OWN THE VEHICLE FOR 8 MONTHS LOOKING INTO RECALLS ON THIS VEHICLE IT SHOWS THAT THEY WERE DOING RECALLS ON THIS SYSTEM FOR THIS CAR APPROXIMATELY 4 YEARS AGO AND NOW I BOUGHT THE CAR AND THEY'RE SAYING THAT IS OUT OF THE EXTENDED WARRANTY. IF I WOULD HAVE KNOWN THIS BEFORE I... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS TAKEN TO MCDONALD MAZDA (10345 W COLFAX AVE, LAKEWOOD, CO 80215, (720) 449-9900) WHERE THE CROSS MEMBER WAS INSPECTED, BUT THEY REFUSED TO INSTALL A SIDE MEMBER (FOR REINFORCEMENT). ... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS TAKEN TO MCDONALD MAZDA (10345 W COLFAX AVE, LAKEWOOD, CO 80215, (720) 449-9900) WHERE THE CROSS MEMBER WAS INSPECTED, BUT THEY REFUSED TO INSTALL A SIDE MEMBER (FOR REINFORCEMENT). ... Read more
Incident date: May 23, 2019
DAYTIME RUNNING LIGHTS FAILED AT THE 3-YEAR MARK. ORIGINAL HEADLIGHTS (HALOGEN BULBS) ARE STILL WORKING FINE. NO WAY A HALOGEN SHOULD OUTLAST AN LED. THIS IS AN OBVIOUS DESIGN FLAW OR AN ATTEMPT AT DESIGNED OBSOLESCENCE GONE WRONG. EITHER WAY, THIS IS A SAFETY ISSUE. I TRAVEL ALONE AND IT WASN'T TILL SOMEONE ELSE POINTED OUT MY LIGHTS WERE OUT THAT I EVEN NOTICED. I CONTACTED MAZDA ( CASE [XX... Read more
Incident date: May 8, 2019
THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND... Read more
Incident date: May 8, 2019
THE "SBS" SYSTEM IS A DANGEROUS ADD TO THE VEHICLE. IT IS MEANT TO WARN THE DRIVER ABOUT VEHICLES SUDDENLY SLOWING OR BRAKING IN FRONT OF YOU. THREE TIMES THIS SYSTEM HAS CAUSED ME NEAR COLLISIONS (THE SYSTEM APPLIED THE BRAKES HARD AND CAUSE THE WHEELS TOO LOCK NOT ALLOWING ME TO TAKE A SAFE DEFENSIVE ACTIONS) WHEN THE SYSTEM ACTIVATED WHEN THE "DANGER" WAS CLEARLY GONE OR I TOOK SAFE ACTION AND... Read more
Incident date: May 21, 2019
WHILE DRIVING ON THE HIGHWAY,THE POWER STEERING OF THE VEHICLE FAILED SND 2 MADE IT EXTREMELY HARD TO STEER. I'VE HEARD OTHERS HAVE THIS SAME PROBLEM BUT MAZDA HAS NOT ADDRESSED IT
Incident date: May 21, 2019
WHILE DRIVING ON THE HIGHWAY,THE POWER STEERING OF THE VEHICLE FAILED SND 2 MADE IT EXTREMELY HARD TO STEER. I'VE HEARD OTHERS HAVE THIS SAME PROBLEM BUT MAZDA HAS NOT ADDRESSED IT
Incident date: Dec 3, 2018
REAR DEFROSTER DONT WORK. WHEN I PUSH THE DEFROST BUTTON IT STAYS ON FOR 5 SECONDS AND GOES OFF.
Incident date: May 20, 2019
THE ELECTRONIC DASHBOARD ON MY 2013 CX5 SPORT IS NOT SHOWING MILES DRIVEN, WHEN THE CAR IN TURNED ON, WHILE BEING DRIVEN, OR STOPPED. ONLY THE TEMPERATURE OUTSIDE IS BEING SHOWN. SEE ATTACHED PHOTO.
Incident date: May 17, 2019
PASSENGER SIDE DAYLIGHT LED HEADLIGHT QUITE WORKING. THIS IS A FAIRLY COMMON ISSUE FOR THIS VEHICLE. THIS IS A SAFETY CONCERN AND NEEDS TO BE INVESTIGATED. MAZDA IS IGNORING THIS ISSUE. HOWEVER THEY WILL GLADLY TAKE YOUR $1200 AND REPLACE THE LIGHT. THIS ISSUE SMELLS LIKE A MAZDA SCAM TO ME. PLEASE INVESTIGATE.
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2015 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT MOVED BACK AND FORTH WITHOUT WARNING. THE DEALER (HALL MAZDA VIRGINIA BEACH, 4372 HOLLAND ROAD, VIRGINIA BEACH, VA 23452, (877) 438-1954) REPAIRED THE SEAT AND SEAT FRAME TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
Incident date: May 19, 2019
TIRE SENSOR FAILURE HAS TWICE NOW CAUSED BLOW OUT OF TIRES WHILE DRIVING, LUCKILY NO INJURY SINCE GOING AT LOW SPEED IN NEIGHBORHOOD. ALSO KEEP HAVING ISSUES WITH LOOSING TIRE PRESSURE. NOW I SEE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE MAKE MODEL AND YEAR
Incident date: Apr 2, 2018
WHEN TURNING OFF MY CAR WITH PUSH BUTTON STARTER, IT WILL NOT TURN OFF THE RADIO SCREEN AND RADIO ON DASH. IT TAKES MANY TIMES OF STARTING AND TURNING CAR OFF. THIS COULD BE DANGEROUS IN HAVING IT STAY ON IF YOU ARE NOT AWARE THIS IS HAPPENING.
Incident date: May 16, 2019
HIGH BEAM LIGHTS BLINK/FLASH WHEN BREAKING LOW BEAM LIGHTS DIM WHEN BREAKING INSTRUMENT LIGHTS DIM SLIGHTLY WHEN BREAKING WITH BOTH CONDITIONS MENTIONED
Incident date: May 15, 2019
THE ENGINE OVERHEATED WHILE DRIVING ON A HIGHWAY AT HIGH SPEED AND FAILED WITHOUT WARNING. AFTER INVESTIGATION IT WAS FOUND THAT WATER PUMP MALFUNCTIONED FORCING COOLANT INTO THE ENGINE. IT IS NOW COMPLETELY INOPERABLE AND THE CAR HAS ONLY AROUND 80,000 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE! THE CAR WAS SERVICED AND OIL CHANGED JUST A FEW MONTHS BEFORE THIS HAPPENED. THIS IS A MAJOR DESIGN FLA... Read more
Incident date: May 17, 2019
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 26, 2018
TCM RECALL 2016-2019 MX-5 (ND) TRANSMISSION CONTROL MODULE SOFTWARE CONCERN SAFETY RECALL 3019A; NHTSA CAMPN NUMBER 19V-072 DID NOT WORK PROBLEM STILL EXIST GETTING WORSE. SEE PDF FILE IN COMPLAINT UPLOADS
Incident date: May 17, 2019
WE WERE DRIVING DOWN I-70 IN INDIANA IN THE EVENING WHEN SUDDENLY OUR SUNROOF EXPLODED. WE NEVER SAW A ROCK HIT IT OR ANYTHING LIKE THAT; THERE WAS JUST A LOUD NOISE, TINKLING GLASS AND IT WAS MOSTLY GONE. LUCKILY WE HAD THE SUN VISOR PULLED OVER IT, SO NO GLASS GOT IN THE CAR, BUT IT'S STILL A PRETTY MAJOR ISSUE TO HAVE A HOLE IN THE ROOF OF YOUR CAR, BOTH FROM A WATER DAMAGE AND SECURITY STANDP... Read more
Incident date: May 15, 2019
MY ENGINE HAS A SUDDEN BURST OF ACCELERATION. I HAVE TO ALWAYS BE READY TO DROP IT INTO NEUTRAL IT HAPPENS UPON THE CAR STARTING TO MOVE
Incident date: May 15, 2019
MY ENGINE HAS A SUDDEN BURST OF ACCELERATION. I HAVE TO ALWAYS BE READY TO DROP IT INTO NEUTRAL IT HAPPENS UPON THE CAR STARTING TO MOVE
Incident date: Mar 13, 2019
THE PAINT APPEARS TO BE DEFECTIVE. THE PAINT CHIPS EXCESSIVELY WHEN IT IS BEING HIT BY ROAD DIRT/STONES. KNICKS AND DINKS FROM BEING HIT BY STONES/DIRT ARE ALL PART OF THE DRIVING EXPERIENCE. BUT THE EMPHASIS HERE IS THAT THE PAINT IS EXCESSIVELY FLAKING OFF THE CAR WHERE THE CAR IS HIT BY DIRT/STONES. IT COMES OFF IN CHUNKS. IT APPEARS THAT THE PAINT IS NOT BONDED TO THE METAL UNDERNEATH THE PAIN... Read more
Incident date: Jan 15, 2019
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Incident date: Jan 15, 2019
A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.
Incident date: May 1, 2019
MANY COMPLAINTS OF THE REAR FRAME OF VEHICLE COMPLETELY RUSTING OUT. THE MECHANICS SAID IT IS UNSAFE TO DRIVE AND COSTS THOUSANDS TO FIX. MOST PEOPLE WILL NOT NOTICE THIS UNTIL IT'S TOO LATE.
Incident date: May 1, 2019
MANY COMPLAINTS OF THE REAR FRAME OF VEHICLE COMPLETELY RUSTING OUT. THE MECHANICS SAID IT IS UNSAFE TO DRIVE AND COSTS THOUSANDS TO FIX. MOST PEOPLE WILL NOT NOTICE THIS UNTIL IT'S TOO LATE.
Incident date: May 1, 2019
MANY COMPLAINTS OF THE REAR FRAME OF VEHICLE COMPLETELY RUSTING OUT. THE MECHANICS SAID IT IS UNSAFE TO DRIVE AND COSTS THOUSANDS TO FIX. MOST PEOPLE WILL NOT NOTICE THIS UNTIL IT'S TOO LATE.
Incident date: May 14, 2019
TRANSMISSION IS MADE OF WEAK GRADE MATERIALS AND RUNNING AT HIGH TEMPS CAUSING THE TRANSMISSION TO FAIL RANDOMLY WHILE DRIVING. I AM ON MY SECOND TRANSMISSION AND MAZDA FAILS TO HELP OR ADDRESS THE CONCERN. THE PROBLEM HAS BEEN PROVEN BY MANY SHOPS AT THIS POINT AND MOST IMPORTANTLY BY A MAZDA ENGINEER ON A YOUTUBE VIDEO. THIS MAZDA ENGINEER SPECIFICALLY STATES THAT WEAK TOLERANCES ARE CAUSING MAN... Read more
Incident date: Apr 11, 2019
MAZDA INFOTAINMENT DISPLAY PROBLEM: THE TOUCH PANEL ON MY 2015 MAZDA3 OPERATES BY ITSELF AND DOES NOT ACCEPT TOUCH COMMANDS PROPERLY. I THOUGHT IT WAS JUST MY CAR, BUT A QUICK GOOGLE SEARCH FOR "MAZDA 3 INFOTAINMENT GOING CRAZY" RETURNED SEVERAL THOUSAND ARTICLES AND VIDEOS FROM FRUSTRATED MAZDA CUSTOMERS WHO HAVE EXPERIENCED THIS SAME PROBLEM. THESE DEFECTIVE DISPLAYS CREATE HAZARDOUS DRIVING ENV... Read more
Incident date: Feb 22, 2019
CPSC: THE MANUFACTURER SELLS A SMART CAR SEAT. *DT THE CONSUMER STATED THE CYBEX SIRONSAFE 2.0 CAR SEATS PLUG INTO THE VEHICLES OBD PORTS. THE CAR SEATS BOTH INDIVIDUALLY DRAINED THE BATTERY OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: Feb 22, 2019
CPSC: THE MANUFACTURER SELLS A SMART CAR SEAT. *DT THE CONSUMER STATED THE CYBEX SIRONSAFE 2.0 CAR SEATS PLUG INTO THE VEHICLES OBD PORTS. THE CAR SEATS BOTH INDIVIDUALLY DRAINED THE BATTERY OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: May 1, 2016
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
Crash
1 injured
Incident date: May 1, 2016
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
Crash
1 injured
Incident date: May 1, 2016
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
Crash
1 injured
Incident date: May 15, 2016
VEHICLE DOES NOT SHUT OFF WHEN PRESSING THE START/STOP BUTTON DUE TO KNOWN GATE AT SHIFTER ISSUE IN SB 05-007/15. MY VEHICLE WARRANTY EXPIRED DUE TO MILAGE BEFORE THE SB WAS EVEN RELEASED.
Incident date: Apr 24, 2015
I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE HIGHWAY. MY SON SAID THE LIGHTS ON THE CONTROL PANEL FLASHED AND THE CA... Read more
Incident date: Apr 24, 2015
I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE HIGHWAY. MY SON SAID THE LIGHTS ON THE CONTROL PANEL FLASHED AND THE CA... Read more
Incident date: Apr 24, 2015
I BOUGHT A BRAND NEW 2015 MAZDA CX-5 IT HAD LESS THAN 50 MILES ON IT. THAT WAS DECEMBER 2015. I GAVE THE CAR TO MY SON, WHO HAS BEEN DRIVING IT FOR THE LAST 2 YEARS. HE HAD THE OIL CHANGED EVERY 5000 MILES WITH THE SYNTHETIC OIL WHICH I WAS TOLD WAS THE CORRECT WAY ACCORDING TO MAZDA. ON APRIL THE 24TH 2019 THE CAR DIED ON THE HIGHWAY. MY SON SAID THE LIGHTS ON THE CONTROL PANEL FLASHED AND THE CA... Read more
Incident date: Dec 7, 2018
DAYLIGHT RUNNING LIGHT EARLY FAILURE. ADVISED ONLY SOLUTION IS COMPLETE HEADLIGHT ASSEMBLY ESTIMATED AT OVER $1000 COST. SAFETY ISSUE & I SEE ITS A COMMON PROBLEM. MAZDA AS THE MFG SHOULD CALL ON ITS SUPPLIER TO MAKE IT RIGHT AND ITS DRIVERS SAFER ON THE ROAD. I ALWAYS LIKE TO RUN THESE AS A SAFETY PRECAUTION AS THEY ARE INTENDED.
Incident date: May 14, 2019
INTERMITTENT AIRBAG OR SEATBELT FAULT WARNING. EVERY COUPLE DAYS OVER PAST 7DAYS WHILE DRIVING AT HIGHWAY SPEED LIGHT COMES ON. DISPLAY SAYS FAULT IN PASSENGER AIRBAG OR SEATBELT. ONCE CAR IS SHUT OFF WARNING STOPS AND IS ERASED. NO PASSENGERS ARE IN THE SEAT AT THE TIME. EVEN IF BUCKLE SEATBELT IN EMPTY SEAT WARNING CAN APPEAR. WILL TRY AND HAVE DEALER LOOK AT IT BUT LIKE I SAID WARNING DISA... Read more