Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 24, 2019
2014 CX-5 DOESN'T TURN OFF PROPERLY. I PRESS THE START/STOP ENGINE BUTTON, BUT IT CAN'T SENSE MY CAR IS IN PARK, SO THE DASH AND RADIO REMAINS ON, KILLING THE BATTERY AS A RESULT. THIS OCCURS WHEN PARKING THE CAR IN PARKING LOTS AND MY GARAGE. GETTING IT TO TURN OFF REQUIRES TURNING THE ENGINE OFF/ON OVER AND OVER AGAIN WHILE USING FORCE TO JIGGLE THE SHIFT LEVER BACK AND FORTH, WHICH CAN TAKE ... Read more
Incident date: Jun 1, 2019
ROTORS BEGAN SHOWING SIGNS OF IRREGULAR WEARING AT 15K MILES, CAUSING THE VEHICLE TO SHAKE UNCONTROLLABLY WHEN BRAKING. THE DEALERSHIP INDICATED THAT THIS WAS NORMAL WEAR AND TEAR AND INCLEMENT WEATHER. HOWEVER, THERE IS A VAST NUMBER OF REPORTS ONLINE WITH IDENTICAL ISSUES, OCCURRING AROUND 25K MILES, WHICH APPEAR TO BE RELATED TO DEFECTIVE BRAKE PADS OUT OF THE FACTORY.
Incident date: Jun 24, 2019
I PARKED THE CAR IN MY GARAGE AND TURNED THE CAR OFF BUT THE RADIO CONSOLE STAYED ON SO I STARTED THE CAR AND SHUT OFF 4-5 TIMES THEN WENT IN THE HOUSE. THIS MORNING THE BATTERY WAS DEAD. I CHECKED THIS PROBLEM ONLINE AND FOUND MANY PEOPLE HAVING THE SAME ISSUE AND IT SEEMS TO BE A PARKING SENSOR PART # KDY046040
Incident date: Jun 22, 2019
THE SUNROOF GLASS SHATTERED SUDDENLY WHILE I WAS DRIVING ON THE HIGHWAY. I WAS GOING 70-75 MPH AT THE TIME. THERE WERE NO OTHER CARS AROUND AND THE WEATHER WAS PERFECT SO I DO NOT THINK ANYTHING HIT THE SUNROOF. I HAD BOTH THE SUNROOF AND INTERIOR COVER CLOSED COMPLETELY AT THE TIME. THE SOUND WHEN IT SHATTERED WAS VERY LOUD AND THANKFULLY I WAS NOT IN TRAFFIC. SINCE THE COVER WAS CLOSED, IT PREV... Read more
Incident date: May 24, 2019
DAYTIME RUNNING LIGHT ON DRIVER'S SIDE WAS REPLACED IN DEC 2017 WHEN THE VEHICLE HAD 14,000 MILES. NOW THE DAYTIME RUNNING LIGHT ON THE PASSENGER'S IS BURNT OUT. THE DEALER WANTS $1,200 TO REPLACE IT. I THOUGHT LED IS SUPPOSED TO LAST "FOREVER". ALSO, THE AUTO BRIGHT DOESN'T WORK. DEALER WANTS TO $100 TO TROUBLESHOOT.
Incident date: May 1, 2019
DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR... Read more
Incident date: Jun 10, 2019
BRAKES PEDAL ON MY WIFE'S CAR BECAME HARD WHEN PRESSED ON (REGARDLESS OF SPEED) AND NOTICED A HISSING NOISE WHEN APPLYING BRAKES. THE WORST AND SCARIEST PART IS THAT THE BRAKES DIDN'T STOP THE CAR AND FELT AS IF I WAS APPLYING THE BRAKES ON A CAR THAT WAS NOT TURNED ON. LUCKILY WE DIDN'T GET INTO ANY ACCIDENT AND STOP DRIVING THE CAR. HAD CAR TOWED TO MECHANIC WHO INFORMED ME THAT THE BRAKE BOOSTE... Read more
Incident date: Jun 22, 2019
TAKATA RECALL - I'M ADVISED THAT AIR BAGS HAD TO CHANGE BECAUSE ARE DEFECTS, ALL.
Incident date: Jun 1, 2019
BRAKE BOOSTER WENT OUT. ALMOST CAUSING AN ACCIDENT BECAUSE THE BRAKES WENT STIFF. I ABSOLUTELY CAN NOT BELIEVE THIS ISN'T A RECALL. I GUESS IT TAKES A SERIOUS INJURY OR LAWSUIT TO BECOME A LAWSUIT. I WAS TOLD BY MECHANIC TI HAVE TO HAVE REPAIRS AT DEALER. DEALER IS IMPOSSIBLE TO GET A HOLD OF FOR AN APPOINTMENT. I TOLD THEM NEEDS TO BE FIXED ASAP AND THEY BOOKED ME A WEEK OUT!! SO UPSET I DROVE... Read more
Incident date: Jun 19, 2019
I WAS DRIVING TO WORK THIS MORNING AND STEERING WHEEL WAS TURN TO RIGHT TO KEEP STRAIGHT AND FELT LIKE SOMETHING WAS LOOSE. I DROVE HOME AND HIT THE BRAKES AND CAR VEERED TO THE RIGHT HARD. THE CAR DID NOT FEEL RIGHT WHEN I GOT HOME I FOUND PASSENGER FRONT TIRE WAS NOT STRAIGHT AND WAS CROOKED. I TOOK TO MEINKE AND THEY FOUND ENTIRE UNDER CARRIAGE OF ENGINE RUSTED BADLY AND LOOKED LIKE SWISS CHEES... Read more
Incident date: Mar 1, 2019
2008 MAZDA TRIBUTE RECALL FOR ELECTRIC POWER STEERING ASSIST MODULE FAILURE. VEHICLE TAKEN TO DEALERSHIP AND ISSUE REORTEDLY CORRECTED BY DEALERSHIP. AT LEAST 2 INSTANCES HAVE SINCE OCCURRED IN WHICH THE STEERING ASSIST FAILED. ONE INCIDENT NEARLY RESULTED IN AN ACCIDENT. WHILE ATTEMPTING TO TURN IN AN INTERSECTION, THE STEERING BECAME UNMANAGEABLE, RESULTING IN A NEAR COLLISION WITH A STONE WA... Read more
Incident date: Jan 3, 2018
DASHBOARD IS MELTING AND CAUSES A GLARE ON THE WINDSHIELD
Incident date: Jan 3, 2018
DASHBOARD IS MELTING AND CAUSES A GLARE ON THE WINDSHIELD
Incident date: Jun 20, 2019
CAR WAS TAKEN IN TO BE SERVICED AT 47,950 MILES AND THE LEFT SIDE CALIPERS HAD TO BE REPLACED. CAR WAS TAKEN IN AGAIN AT 53,474 MILES AND THE RIGHT SIDE CALIPERS HAD TO BE REPLACED. *AS THANKFULLY WE DO ROUTINE MAINTENANCE ON OUR VEHICLES. THANKFULLY IT DID NOT BECOME A DRIVING HAZARD AND CAUSE AN ACCIDENT. WE HAD TAKEN THE CAR IN BOTH TIMES TO BE SERVICED AND THAT IS WHEN THEY FOUND THE ISSUE.... Read more
Incident date: Jun 20, 2019
CAR WILL NOT TURN OFF.
Incident date: May 30, 2019
THE WINDSHIELD CRACKED WHILE THE VEHICLE WAS PARKED IN A LOT. THE CRACK APPEARS TO HAVE STARTED ON THE PASSENGER SIDE EDGE OF THE WINDSHIELD AND RAPIDLY PROPOGATED HORIZONTALLY ALONG THE CENTER OF THE WINDSHIELD TO ROUGHLY THE CENTER OF THE GLASS. THE CAR HAD 12000 MILES ON IT WHEN THE WINDSHIELD CRACKED.
Incident date: Jun 20, 2019
TAKATA RECALL THE REAR PASSENGER SHOCK MOUNT HAS RUSTED TO THE POINT TO WHERE IT MAKES A HORRIBLE CLUNK SEVERE METAL TO METAL RATTLE WHILE DRIVING. I REFUSE TO ALLOW MY WIFE TO DRIVE IT DUE TO SAFETY CONCERNS OF THE SHOCK COMING LOOSE AND CAUSING AN ACCIDENT. THIS NOISE CAN BE HEARD DRIVING AS SLOWLY AS 5MPH WHILE DRIVING STRAIGHT AND TURNING ON A FLAT SMOOTH ROAD. PLEASE MAKE A RECALL FOR TH... Read more
Incident date: Oct 1, 2018
TEMPERATURE CONTROL STOPS WORKING. THE KNOB FOR TEMPERATURE CONTROL WILL NOT MOVE, THE TEMP CONTROL LINK UNDER DASH DISCONNECTS. WINDSHIELD BECOMES FOGGED AND CANNOT SEE OUT. THIS HAPPENS WHEN CAR IS BOTH MOVING AND STATIONARY. VERY DIFFICULT TO DEAL WITH WHEN TRAVELLING ON FREEWAYS.
Incident date: Jun 19, 2019
ABOUT 28000 MILES ON MY CAR OVER THE PAST 2 AND A HALF YEARS, WHAT STARTED WITH A PERSISTENT LOW TIRE PRESSURE INDICATION THAT NONE OF THE DEALERSHIPS OR TIRE SHOPS RECOGNIZED AS A MAJOR ISSUE (SIMPLY POINTED OUT THAT AS WEATHER CHANGES THE SENSORS MAY DETECT LOW PRESSURE) HAS TURNED INTO THE TIRES SYSTEMATICALLY BEING WORN AND BLOWN OUT BEFORE THEIR LIFE EXPECTANCY.. RINGS ARE FORMING AROUND THE ... Read more
Incident date: Jun 17, 2019
DRIVERS SEAT SNAPPED IN THE MIDDLE OF DRIVING AND CHAIR FELL BACKWARDS. I SEE A SIMILAR RECALL WAS ISSUED FOR THE SAME PROBLEM IN 2011 MAZDA 3 MODELS. I AM CONCERNED A PART USED IN 2011 WAS USED FOR THIS 2012 CAR. THE ELECTRONIC BASE OF THE CHAIR WORKS, BUT THE SEAT WILL NEED TO BE REPAIRED.
Incident date: May 29, 2019
DEALERSHIP UNABLE TO PERFORM SAFETY RECALL. THE FOLLOWING IS A COPY I HAVE SENT TO THE DEALERSHIP AND MAZDA USA. I HAVE BEEN ATTEMPTING TO HAVE SAFETY RECALL REPAIR ON MY VEHICLE SINCE 05/12/19. I RECEIVED A SAFETY RECALL 3219D LETTER FOR MY 2017 MAZDA3. I SCHEDULED AN APPOINTMENT AT BILL HOOD MAZDA ON 05/29/19 @8:00AM. UPON ARRIVAL AT THE DEALERSHIP, I WAS TOLD THEIR COMPUTER TO RECALIBRATE T... Read more
Incident date: Jun 17, 2019
WHEN I APPLY MY BRAKES IT SOUNDS LIKE THEY ARE RELEASING AIR, AND THEY SEEM TO BE HARDER TO APPLY THEM. IT ALSO MAKES THIS SOUND WHILE I AM STATIONARY APPLYING THE BRAKES. I HAVE 156K MILES ON THE CAR, IS THIS NORMAL?
Incident date: Jun 18, 2019
DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE... Read more
Incident date: May 28, 2019
THE VEHICLE WAS PARKED FOR 2 DAYS THEN WHEN THE VEHICLE WAS STARTED THE AIRBAG LIGHT WENT THROUGH IT'S NORMAL PROCEDURE. AFTER A BRIEF PAUSE, THE AIRBAG LIGHT FLASHED ONCE THEN PAUSED AND THEN FLASHED SIX TIMES. THEN, THE PASSENGER AIRBAG INDICATOR ON THE DASH CAME ON AND REMAINED ON, INDICATING THE PASSENGER AIRBAG WAS DISABLED. THE AIRBAG LIGHT ON THE DASH IN FRONT OF THE DRIVER CONTINUES TO FLA... Read more
Incident date: Jun 1, 2017
WHEN PLACED IN PARK AND THE BUTTON PUSHED TO TURN CAR OFF THE ENGINE TURNS OFF BUT THE ACCESSORIES STAY ON. THEN YOU HAVE TO RESTART SEVERAL TIMES EACH TIME TAKING OUT OF PARK AND BACK IN TO FINALLY GET IT TO WORK. I'VE BEEN DEALING WITH THIS FOR OVER 2 YEARS NOW AND I'M TIRED OF THERE NOT BEING A RECALL FOR THIS. THERE ARE A LOT OF COMPLAINTS FOR THIS PROBLEM SO MAZDA NEEDS TO DO THE RIGHT THI... Read more
Incident date: Oct 15, 2018
THE START/STOP BUTTON FLASHES AMBER INSTEAD OF GREEN WHEN STARTING CAR. DEALER SAID MY BATTERIES IN MY KEYLESS ENTRY NEEDED TO CHANGED WHICH THEY DID AND IT DIDN'T SOLVE THE PROBLEM. SOMEONE ON A MAZDA BOARD SAID TO DISCONNECT THE NEGATIVE SIDE OF THE BATTERY FOR JUST A MINUTE TO RESET THE COMPUTER AND IT WILL GO BACK TO GREEN WHICH I DID BUT THEY LASTS ABOUT 3-4 DAYS THEN YOU HAVE TO DO IT AGAI... Read more
Incident date: Jun 15, 2019
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION... Read more
Incident date: Aug 16, 2014
HEARD NOISE OF KNOCKING RATTLING 2014-15 HAD IT TOWED TO MACHANIC AND THEY INFORMED ME OF I NEEDED A NEW ENGINE. GOT IT REPLACED WITH A JASPER REBUILT. RIGHT AT 4 YEARS IT HAPPENS AGAIN, ONE YR AFTER WARRANTY. RESEARCHING FOR EITHER RESELL VALUE OR NEW ENGINE GAME ACROSS A PLEATHERA OF SEEZED ENGINES AND THROWN RODS. MOST VEHICLES HAS GREAT BODY BUT BLOWN ENGINE.
Incident date: Aug 16, 2014
HEARD NOISE OF KNOCKING RATTLING 2014-15 HAD IT TOWED TO MACHANIC AND THEY INFORMED ME OF I NEEDED A NEW ENGINE. GOT IT REPLACED WITH A JASPER REBUILT. RIGHT AT 4 YEARS IT HAPPENS AGAIN, ONE YR AFTER WARRANTY. RESEARCHING FOR EITHER RESELL VALUE OR NEW ENGINE GAME ACROSS A PLEATHERA OF SEEZED ENGINES AND THROWN RODS. MOST VEHICLES HAS GREAT BODY BUT BLOWN ENGINE.
Incident date: May 13, 2019
DRIVER'S SIDE HEADLIGHT BEGAN SHOWING SIGNS OF MALFUNCTIONING (DIMNESS & FLICKERING) AFTER APPROXIMATELY 40,000 MILES. VEHICLE SHOWED NO WARNING OR MALFUNCTIONING LIGHTS ON THE DASHBOARD AS OTHER VEHICLES DO WHEN LIGHTS FAIL. THIS FAULT WOULD NEVER BE NOTICED BY AN AVERAGE DRIVER (MY COWORKER DRIVING IN FRONT OF ME CALLED ME TO NOTIFY ME). ALTHOUGH THE HEADLIGHT WAS REPLACED UNDER THE CPO WARRANTY... Read more
Incident date: May 3, 2019
LED DAYTIME RUNNING LAMPS FAILED,. LOST LEFT DRIVER SIDE DRL HEADLIGHT. ALSO NOTICING THE SAME SITUATION ON OTHER VEHICLES (SHOWN GOO AND FAILURE IN PICS)
Incident date: Jun 15, 2019
TAKATA RECALL AIRBAGS DID NOT DEPLOY WHEN HITTING ANOTHER VEHICLE WHILE GOING 35 MPH ON A BUSY HIGHWAY.*DT*JB
Crash
1 injured
Incident date: Jun 7, 2019
ON JUNE 6, 2019 AT ABOUT 6:45PM WHILE DRIVING IN STOP AND GO TRAFFIC ON THE TRANSITION FROM THE 241 FWY TO THE 91 FWY I RECEIVED AN ERROR ON MY DASH (ATTACHMENT 1) THREE TIMES WITHIN ABOUT 10 MINS "PUSH BUTTON START MALFUNCTION"" THE CAR DID NOT STOP, OVER HEAT OR MALFUNCTION IN SUCH A WAY TO PREVENT ME FROM DRIVING TO MY DESTINATION, WHICH WAS 15 MILES AWAY ON JUNE 7, 2019 ON MY WAY TO WORK TRAV... Read more
Incident date: Jun 7, 2019
ON JUNE 6, 2019 AT ABOUT 6:45PM WHILE DRIVING IN STOP AND GO TRAFFIC ON THE TRANSITION FROM THE 241 FWY TO THE 91 FWY I RECEIVED AN ERROR ON MY DASH (ATTACHMENT 1) THREE TIMES WITHIN ABOUT 10 MINS "PUSH BUTTON START MALFUNCTION"" THE CAR DID NOT STOP, OVER HEAT OR MALFUNCTION IN SUCH A WAY TO PREVENT ME FROM DRIVING TO MY DESTINATION, WHICH WAS 15 MILES AWAY ON JUNE 7, 2019 ON MY WAY TO WORK TRAV... Read more
Incident date: Jun 10, 2019
WATER ACCUMULATION IN FOOTWELL/PLUGGED SOFT TOP DRAINS. MAZDA HAS A SERVICE BULLETIN OF HOW THEIR COMPANY CAN FIX IT BUT MUST BE PAID BY OWNER. I SPOKE TO ALISHA AT MAZDA AND IT IS NOT RECALLED OR A SERVICE PROGRAM. ON THE INTERNET MANY ARE COMPLAINING ABOUT THIS. THIS IS A KNOWN PROBLEM TO MAZDA AND SHOULD BE COVERED SINCE THEIR FIX FOR THIS IS ADDING A DRAIN VALVE ASSEMBLY, SEVERAL DRAIN COVERS ... Read more
Incident date: Mar 8, 2019
27.500 MILES I NOTICED MY PASSENGER DAY RUNNING LIGHT WAS DIMMER THEN THE DRIVERS AFTER A COUPLE OF DAYS IT PROGRESSES TO RAPID FLICKERING. ONLINE THERE ARE 100'S OF CONSISTENT REVIEWS OF THE EXACT PROBLEM HAPPENING TO THE ORIGINAL FACTORY HEADLAMP ASSEMBLY - K070-51-031C (LED HEADLIGHT RIGHT SIDE) - K070-51-041C (LED HEADLIGHT LEFT SIDE), BUT AFTER A 1500$ PER HEADLAMP ASSEMBLY REPLACEMENT WI... Read more
Incident date: May 22, 2019
I BOUGHT THE CAR UNDER WARRANTY UP TO 90,000 MILES, WHEN I BOUGHT TRUCK 2015 AND TOOK IN WE TOLD DEALER THAT THE WAS CAR LEAKING BLACK SUBSTANCE THEY SAID THEY DID NOT SEE ANYTHING . WE TOOK IT FOR A RECALL AND TOLD THE DEALER SAME THING THIS TIME OFF AND ON IT WOULD SMELL LIKE BURN RUBBER BY THIS TIME WARRANTY WAS NOT COVERED. THE ISSUE WAS NOT DIAGNOSED UNTIL WE TOOK IT TO FOR AN OIL CHANGE AND ... Read more
Incident date: Jun 8, 2019
AS NOTED BY MANY ON THIS SITE, I EXPERIENCED A SCARY BRAKE BOOSTER FAILURE. COMPLETE LOSS OF POWERED BRAKES WHICH PUT MY WHOLE FAMILY IN DANGER. THIS IS A FAMILY CAR AND I HAVE SMALL CHILDREN SO THIS IS APPALLING THAT MAZDA WOULD NOT ISSUE A RECALL FOR THIS PROBLEM. I SEE THAT THERE WAS A TSB AND ASSOCIATED EXTENDED WARRANTY PERIOD FOR THIS ISSUE BUT AS MANY HAVE NOTED ON THIS SITE, THE TRUE FA... Read more
Incident date: Jun 4, 2019
2010 MAZDA 3. IN AN EMERGENCY HIGHWAY INCIDENT I WAS FORCED TO BRAKE AND THE BRAKES WENT TO THE FLOOR, BUT I AVOIDED A COLLISION BY SWERVING OUT OF DANGER. AFTER THE INCIDENT, THE BRAKES WOULD NOT EFFECTIVELY STOP THE CAR LEADING ME TO CONCLUDE THE BRAKES NEEDED REPLACING. NO WARNING LIGHTS CAME ON. I TOOK IT TO THE DEALERSHIP FOR REPAIR. I WAS ADVISED THAT THE ABS MODULE FAILED AND EVENTUALLY THE... Read more
Incident date: Jun 11, 2019
BOTH DAYTIME RUNNING LIGHTS ON MY GRAND TOURING TRIM HAVE FAILED AFTER A LITTLE MORE THAN 3 YEARS OF OWNERSHIP AND ONLY 35000 MILES. DEALERSHIP HAS TOLD US THEY HAVE SEEN A BUNCH OF THESE FAILURES ALREADY AND MAZDA WON'T COVER THEM. THEY DID STATE THAT MAZDA EVEN HAS A NEW REVISION OF THE LIGHT THAT FIXES ALL THE ISSUES, BUT THE PART AND LABOUR COST ABOUT 1000 DOLLARS PER LIGHT. THERE ARE TON... Read more
Incident date: Nov 29, 2018
DAYTIME DRIVING LED STRIP IS BURNED OUT, DEALER WANTS $2400.00 FOR 2 NEW LED DAYTIME RUNNING LAMPS.
Incident date: Jun 1, 2019
BRAKE PAD BECOME VERY HARD TO PUSH. I CAN'T STOP THE CAR AS USUAL.
Incident date: Jun 11, 2019
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT D... Read more
Incident date: Jun 11, 2019
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT D... Read more
Incident date: Jun 11, 2019
THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT D... Read more
Incident date: Jun 11, 2019
MY ALLSTATE REP TOLD ME THAT I HAVE 4 RECALLS
Incident date: Jun 11, 2019
MY ALLSTATE REP TOLD ME THAT I HAVE 4 RECALLS
Incident date: Jun 11, 2019
MY ALLSTATE REP TOLD ME THAT I HAVE 4 RECALLS
Incident date: Apr 1, 2017
THE DASHBOARD HAS BEEN MELTING OVER A PERIOD OF TIME. IT IS GRADUALLY GETTING WORSE. THERE NOW IS A GLARE REFLLECTING ON THE WINDSHIELD THAT IS CAUSING ME TO BE CONCERNED ABOUT MY PASSENGERS AND MY OWN SAFETY. I RECEIVED A RECALL NOTICE JUNE 1, 2017 AND TRIED TO CONTACT MAZDA, THEY NEVER RETURNED MY CALLS. THE PAPERWORK SAYS 2010 MAZDA3 DASHBOARD UPPER PANEL STICKY SURFACE WARRANTY EXTENSION PROGR... Read more
Incident date: Jun 9, 2019
AFTER SHIFTING THE GEAR TO PARK, ELECTRICAL WILL NOT SHUT OFF. FORMAL COMPLAINT WAS MADE TO MAZDA, BUT THEY WILL NOT HELP. BATTERY WILL BE DRAINED IF NOT ABLE TO SHUT OFF.