Showing 29,895 complaints for MAZDA
Incident date: Jun 16, 2019
THE CAR HAS MULTIPLE PAINT CHIPS ON THE HOOD AND ALL THE SIDE PANELS INCLUDING ALL FOUR DOORS WITH LESS THAN 3500 MILES ON THE ODOMETER. IT IS THE SOUL CRYSTAL RED COLOR. THE SMALL PEBBLES THAT HIT IT WERE SMALLER THAN THE EYE COULD SEE WHILE DRIVING. (TINY GRAVEL AT A HIGHWAY CONSTRUCTION SITE) THE BODY SHOP THAT'S REPAIRING IT SAID THEY'VE NEVER SEEN THAT MUCH DAMAGE ON A CAR THAT NEW. IT'S COST
... ING MY INSURANCE COMPANY $4000 TO REPAIR. I CAN ONLY SPECULATE THAT THE PAINT MIGHT BE EXTREMELY THIN AND NOT ADHERING TO THE METAL AS IT SHOULD.Read more
Incident date: Jul 8, 2019
SO DISAPPOINTED IN NHTSA FOR NOT REQUIRING MAZDA TO RECALL THE BRAKE BOOSTER FAILURE! NHTSA'S INVESTIGATION INTO THE BRAKE BOOSTER FAILURE WAS CLOSED WHEN MAZDA AGREED TO AN EXTENDED WARRANTY FOR THIS MANUFACTURING SAFETY DEFECT. HAD THE NHTSA PUSHED FOR A RECALL NOTICE, WE WOULD HAVE BEEN ALERTED TO THIS SAFETY DEFECT AND COULD HAVE HAD IT REPAIRED (IT IS KNOWN TO FAIL AROUND 62,000 MILES). W
... E CONTACTED MAZDA TODAY ABOUT THE WARRANTY ONLY TO BE TOLD OUR VEHICLE WARRANTY EXPIRED LESS THAN 3 MONTHS AGO, RESULTING IN MAZDA'S REFUSAL TO COVER A KNOWN SAFETY DEFECT. MAZDA'S LACK OF COMMITMENT TO RESOLVING THIS SAFETY ISSUE IS SHOCKING. NHTSA'S ACCEPTANCE OF MAZDA EXTENDING ITS WARRANTY FOR THIS KNOWN SAFETY ISSUE IS DISHEARTENING AS WELL. A MANUFACTURING DEFECT IS A MANUFACTURING DEFECT; THE PROBLEM SHOULD HAVE BEEN ADDRESSED WHEN IT FAILED OR, AT THE VERY LEAST, RECALLED AND REPLACED. A TIME LIMIT SHOULD NOT HAVE BEEN AN OPTION FOR A SAFETY ISSUE (OR AN OUT FOR MAZDA). PERHAPS IT IS TIME FOR NHTSA TO REOPEN ITS INVESTIGATION TO PROTECT THE CONSUMERS AGAINST A KNOWN SAFETY DEFECT. MAZDA CERTAINLY DOESN'T BACK IT'S PRODUCT WHEN IT COMES TO SAFETY ISSUES!Read more
Incident date: Jul 1, 2019
PASSENGER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER FUNCTION. MAZDA IS AWARE OF THE ISSUE, AND SINCE THE WARRANTY IS NO LONGER VALID, THEY REFUSE TO ADDRESS THE PROBLEM. REPLACEMENT OF THE ASSEMBLY IS APPROXIMATELY $1,000.00. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IS CLE
... ARLY A MANUFACTURING DEFECT THAT IMPOSES A SAFETY RISK TO THE DRIVER AND OTHERS SHARING THE ROAD.Read more
Incident date: Jul 3, 2019
CAR ACCELERATES BY IT SELF FROM STANDING STOP.PULLING OUT OF PARKING STALL SHIFTING TO DRIVE CAR ACCELERATES TILL I PRESS BRAKE TWICE. THEN AFTER SLOWLY DRIVING OVER SPEED BUMP CAR ACCELERATED UP TO 25 TO 30 MPH TILL I PRESSED BRAKE TWICE . CAR NEW HAS 1800 MILES
Incident date: Mar 1, 2019
I BROUGHT 2016 PRE OWNED CERTIFIED RUN 28K ONLY. I DROVE THIS CAR ONLY 7 K BUT CAR ALWAYS HAS ISSUE WITH SUSPENSION. I REPORTED THIS ISSUE WITH MY DEALER BUT ISSUE WAS NOT RESOLVED.
Incident date: Jul 5, 2019
' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.
Incident date: Jul 5, 2019
' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.
Incident date: Jul 5, 2019
' TAKATA RECALL' IT SEEMS AFTER HAVING MY CAR FOR 4 MONTHS I RAN INTO ISSUES. I WAS DRIVING ON A RESIDENTIAL STREET WHEN MY CAR STARTED MAKING A STRANGE WHINING NOISE AND SMALL PLUMES OR WHITE SMOKE BEGAN TO COME FROM THE HOOD, NEAR THE PULLEY SYSTEMS. I DROVE HOME APPROXIMATELY 4 MILES AWAY . I WENT TO START IT THE NEXT DAY AND IT WON'T START IT SEEMS TO BE THE ALTERNATOR.
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APP
... LY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.Read more
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APP
... LY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.Read more
Incident date: Jan 6, 2014
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APP
... LY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.Read more
Incident date: Jul 6, 2019
DRIVER'S SIDE DAYTIME RUNNING LAMP IS EXTREMELY DIM. UPON CLOSER INSPECTION THE DRL IS EITHER OFF, OR FLICKERING. VERY DISTINGUISHABLE FROM THE PASSENGER SIDE DRL WHICH IS FULL BRIGHT. VEHICLE IS AT APPROXIMATELY 44,700 MILES ON ODOMETER.
Incident date: Jul 3, 2019
AIRBAG LIGHT FLASHES ON DASHBOARD WHEN THE CAR IS TURNED ON AND WHILE DRIVING.
Incident date: Jul 4, 2019
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN I HEARD A LOUD EXPLOSION FOLLOWED BY THE SOUND OF BROKEN GLASS. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THERE WERE NO OTHER VEHICLES NEARBY WHEN THE SUN ROOF EXPLODED AND I DID NOT SEE OR FIND ANY OBJECTS THAT MAY HAVE CAUSED THE GLASS TO BREAK. THE REMAINING PARTS OF THE SUNROOF WERE DIRECTED OUTWARD FR
... OM THE VEHICLE, INDICATING THAT IT HAD EXPLODED OUTWARD. IT WAS A HOT DAY (90+ DEGREES) AND THE AC WAS ON IN THE VEHICLE. AND WHEN THE SUNROOF BROKE THERE WAS A VERY LOUD EXPLOSIVE SOUND. IT IS ALSO INTERESTING TO NOTE THE THE GLASS WAS COMPLETELY SHATTERED INTO SMALL PIECES, MANY OF WHICH FELL INTO THE CABIN.Read more
Incident date: Jun 25, 2019
I TOOK MY VEHICLE TO DEALER FOR A RECALL ON THE CROSSMEMBER MY VEHICLE IS FROM NEW YORK IT'S A 2013 AND MY HOLE CROSSMEMBER LOOKS LIKE THE CAR IS FROM THE 90 THEIR IS RUST EVERYWHERE AND I LIFTED MY VEHICLE TODAY AND SAW A PART ON TOP OF A PART WHEN THEY SHOULD OF REPLACED THE HOLE CROSSMEMBER I KNOW IT'S FREE BUT INSTEAD OF PUTTING ONE PICE ONTOP OF ONE PICE WHY NOT REPLACE THE HOLE THING AL
... SO THEY KEPT MY CAR FOR 2 DAYS JUST TO PUT THAT PICE WHEN IT'S JUST 4 BOLTSRead more
Incident date: Jun 25, 2019
I TOOK MY VEHICLE TO DEALER FOR A RECALL ON THE CROSSMEMBER MY VEHICLE IS FROM NEW YORK IT'S A 2013 AND MY HOLE CROSSMEMBER LOOKS LIKE THE CAR IS FROM THE 90 THEIR IS RUST EVERYWHERE AND I LIFTED MY VEHICLE TODAY AND SAW A PART ON TOP OF A PART WHEN THEY SHOULD OF REPLACED THE HOLE CROSSMEMBER I KNOW IT'S FREE BUT INSTEAD OF PUTTING ONE PICE ONTOP OF ONE PICE WHY NOT REPLACE THE HOLE THING AL
... SO THEY KEPT MY CAR FOR 2 DAYS JUST TO PUT THAT PICE WHEN IT'S JUST 4 BOLTSRead more
Incident date: Apr 12, 2019
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED WATER DRIPPING FROM THE SUN ROOF INTO THE INTERIOR OF THE VEHICLE ONTO THE DASHBOARD. THE CONTACT STATED THAT THE LEAK CAUSED AN ELECTRICAL SHOCK TO THE BLOWER MOTOR OF THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO LOU BACHRODT MAZDA COCONUT CREEK (LOCATED AT 5400 FL-7, COCONUT CREEK, FL 3
... 3073, (954) 247-5000) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER BLOWER MOTOR NEEDED TO BE REPLACED AND THE SUN ROOF NEEDED TO BE DE-CLOGGED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.Read more
Incident date: Apr 12, 2019
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED WATER DRIPPING FROM THE SUN ROOF INTO THE INTERIOR OF THE VEHICLE ONTO THE DASHBOARD. THE CONTACT STATED THAT THE LEAK CAUSED AN ELECTRICAL SHOCK TO THE BLOWER MOTOR OF THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO LOU BACHRODT MAZDA COCONUT CREEK (LOCATED AT 5400 FL-7, COCONUT CREEK, FL 3
... 3073, (954) 247-5000) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER BLOWER MOTOR NEEDED TO BE REPLACED AND THE SUN ROOF NEEDED TO BE DE-CLOGGED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.Read more
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH WOODHOUSE PLACE MAZDA (LOCATED AT 8606 S 145TH ST, OMAHA, NE 68138, (402) 397-8300) AND WAS INFORME
... D THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000. *TR ACTION NUMBER XXXXXXX PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JBRead more
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN THE MIDDLE OF THE STREET BECAUSE IT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH WOODHOUSE PLACE MAZDA (LOCATED AT 8606 S 145TH ST, OMAHA, NE 68138, (402) 397-8300) AND WAS INFORME
... D THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 144,000. *TR ACTION NUMBER XXXXXXX PHOTOS ATTACHED 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JBRead more
Incident date: Jul 4, 2019
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
Incident date: Jul 4, 2019
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
Incident date: Jul 4, 2019
WHEN PUTTING THE VEHICLE IN PARK, THE VEHICLE OFTEN DOES NOT FULLY TURN OFF (GOES INTO ACCESSORY MODE). IT SEEMS TO BE A SHIFTER ISSUE, OR IT DOES NOT KNOW IT'S IN PARK. I HAVE SEEN MANY SIMILAR REPORTS ON THIS AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
Incident date: Jul 2, 2019
WHEN TRYING TO STOP AT AN INTERSECTION, THE BRAKES DID NOT RESPOND AS USUAL. EVEN WITH PRESSING THE BRAKE PEDAL AS HARD AS I COULD, THE STOPPING DISTANCE INCREASED BY AT LEAST 30 FEET WHICH PLACED ME IN THE MIDDLE OF THE INTERSECTION. THIS IS WORSE IN HOT CONDITIONS. THERE IS ALSO A HISSING NOISE WHEN THE BRAKE PEDAL IS DEPRESSED. THIS CONTINUES TO HAPPEN AND DOES NOT FEEL SAFE TO DRIVE. A MECHANI
... C SAID IT MAY BE THE POWER BRAKE BOOSTER. I NOTICED THAT THIS WAS INVESTIGATED, MAZDA ISSUED A SPECIAL SERVICE PROGRAM WHICH ENDED IN 2015. THE LETTER ISSUED AT THAT TIME SAID IT WAS NOT NECESSARY TO TAKE ACTION UNLESS THERE WAS A PROBLEM AT THAT TIME. MAZDA SHOULD EXTEND THE SERVICE PROGRAM BECAUSE THIS IS CLEARLY A SAFETY ISSUE.Read more
Incident date: Jun 18, 2019
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THE ENTIRE VEHICLE WAS CORRODED. THE VEHICLE WAS DRIVEN TO MAZDA MALL OF GEORGIA (3546 GA-20, BUFORD, GA 30519, (678) 394-3085) WHERE IT WAS DIAGNOSED THAT A NEW FRAME NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 8
... 9,914.Read more
Incident date: Jun 4, 2019
THE MOTOR LOOSE COMPRESSION TO EASY, AFTER THAT ,THE CAR ITS JUNK.
Incident date: Jun 25, 2019
CMU IS ON A CONSTANT REBOOT. BROUGHT TO MAZDA DEALERSHIP TO BE NOTIFIED THE CMU NEEDS TO BE REPLACED. CAR IS ONLY 3.5 YEARS OLD WITH 53K MILES. THIS IS A KNOWN ISSUE WITH THESE CARS BUT MAZDA WON'T PAY FOR THE REPAIR BECAUSE IT'S OUT OF WARRANTY. 1200+ FOR REPAIR. CONTACTED CORPORATE AND THEY OFFERED $500 TOWARDS THE REPAIR. NOT GOOD ENOUGH, WILL BE GETTING RID OF THE CAR AND THEY LOST A LOYAL MAZ
... DA CUSTOMER FOREVER. MAZDA IS STAYING THIS ISN'T A SAFETY ISSUE THAT IS WHY THERE IS NO RECALL. I BEG TO DIFFER. HAVING AN INFOTAINMENT CENTER THAT IS ON A CONSTANT REBOOT IS VERY DISTRACTING AND HALF THE TIME WHEN I REVERSE THE CAMERA DOESN'T LIGHT UP DEPENDING ON WHERE IN THE REBOOT CYCLE IT IS.Read more
Incident date: Jun 3, 2019
THE BRAKES ARE HARD TO PUSH, APPEARS SPONGY AND MAKES A HISSING NOISE WHEN PRESSURE APPLIED.
Incident date: Aug 15, 2016
AT 41K MILES HAD TO HAVE THE SHIFTER ASSEMBLY REPLACED BECAUSE THE TIPTRONIC FAILED TO CHANGE GEARS WHEN USING THE "MANUAL" MODE. AT 64K MILES, EXPERIENCING THE SAME ISSUE (APPROX 3 YEARS AFTER INITIAL REPAIR).
Incident date: Jul 2, 2019
THE SHIFTER ASSEMBLY (TIPTRONIC) FAILS TO CHANGE GEARS WHEN USING THE "MANUAL" MODE. VEHICLE HAS 64K MILES. VEHICLE WAS SERVICED FOR SAME ISSUE 3 YEARS PRIOR.
Incident date: May 25, 2019
TL* THE CONTACT OWNS A 2010 MAZDA CX-9. WHILE DRIVING AT ANY SPEED, THE BRAKES LOST POWER AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT CALLED MAZDA OF CLEAR LAKE AT 281-823-5000 (LOCATED AT 20101 GULF FREEWAY, WEBSTER, TX 77598) AND WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE
... MILEAGE WAS APPROXIMATELY 100,000.Read more
Incident date: Jul 1, 2019
WHEN TURNING THE CAR OFF, THE ENGINE STOPS BUT THE CAR DOES NOT COMPLETELY TURN OFF. I HAVE TO PUT THE CAR IN REVERSE, MOVE IT, PUT IT BACK IN PARK, AND TRY AGAIN. IT HAS TAKEN UP TO 5 TIMES TO TURN THE CAR OFF.
Incident date: Jun 30, 2019
THE ENTIRE VEHICLE SAFETY SYSTEM MALFUNCTIONS AT RANDOM TIMES WHILE DRIVING, MOST RECENTLY ON THE HIGHWAY. THE DASHBOARD ILLUMINATES STATING "SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED, DRIVE SAFELY". I LOSE BLIND SPOT MONITORING, LANE KEEP ASSISTANCE, RADAR, AND CITY BRAKE SUPPORT, AMONG OTHER THINGS. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 2 WEEKS.
Incident date: Jun 30, 2019
THE ENTIRE VEHICLE SAFETY SYSTEM MALFUNCTIONS AT RANDOM TIMES WHILE DRIVING, MOST RECENTLY ON THE HIGHWAY. THE DASHBOARD ILLUMINATES STATING "SAFETY AND DRIVER SUPPORT SYSTEMS PARTIALLY DISABLED, DRIVE SAFELY". I LOSE BLIND SPOT MONITORING, LANE KEEP ASSISTANCE, RADAR, AND CITY BRAKE SUPPORT, AMONG OTHER THINGS. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 2 WEEKS.
Incident date: Jun 25, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS INSPECTED BY AN MECHANIC, BUT NO FAILURE WAS FOUND. THE CONTACT WAS REFERRED TO COMPASS MOTORS (200 DOLSON AVE, MIDDLETOWN, NY 10940, (844) 258-3818), BUT THEY REFUSED TO ASSIST. THE CONTAC
... T STATED THAT THE SERVICE MANAGER YELLED AT HER WHILE SHE WAS ATTEMPTING TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED THE MANUFACTURER WHO THEN CONTACTED THE DEALER. THE DEALER CLAIMED TO HAVE DONE NOTHING WRONG AND PROMISED TO HAVE THE OWNER OF THE DEALER CALL HER BACK. THE CONTACT HAD NOT RECEIVED A CALL BACK AND TRADED IN THE VEHICLE BECAUSE SHE WAS TOO SCARED TO DRIVE THE OLD VEHICLE. THE FAILURE MILEAGE WAS 8,220. *AS UPDATE: THE CONTACT HAS SUFFERED A TORN LIGAMENT DUE TO TURNING WHEEL OF THE CAR WITH NO POWER.*ASRead more
1 injured
Incident date: Jun 25, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS INSPECTED BY AN MECHANIC, BUT NO FAILURE WAS FOUND. THE CONTACT WAS REFERRED TO COMPASS MOTORS (200 DOLSON AVE, MIDDLETOWN, NY 10940, (844) 258-3818), BUT THEY REFUSED TO ASSIST. THE CONTAC
... T STATED THAT THE SERVICE MANAGER YELLED AT HER WHILE SHE WAS ATTEMPTING TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED THE MANUFACTURER WHO THEN CONTACTED THE DEALER. THE DEALER CLAIMED TO HAVE DONE NOTHING WRONG AND PROMISED TO HAVE THE OWNER OF THE DEALER CALL HER BACK. THE CONTACT HAD NOT RECEIVED A CALL BACK AND TRADED IN THE VEHICLE BECAUSE SHE WAS TOO SCARED TO DRIVE THE OLD VEHICLE. THE FAILURE MILEAGE WAS 8,220. *AS UPDATE: THE CONTACT HAS SUFFERED A TORN LIGAMENT DUE TO TURNING WHEEL OF THE CAR WITH NO POWER.*ASRead more
1 injured
Incident date: Jun 28, 2019
WHEN I TURN THE CAR OFF, THE ENGINE SHUTS OFF BUT THE REST OF THE CAR DOES NOT COMPLETELY TURN OFF - THE RADIO, FAN, LIGHTS STAY ON. TO FIX I USUALLY JUST HAVE TO MOVE THE SHIFTER FROM PARK TO REVERSE TO DRIVE MULTIPLE TIMES QUICKLY AND THEN TRY AND TURN THE CAR OFF.
Incident date: Jun 11, 2019
WHEN THE WEATHER IS HOT, THE CAR WON'T SHUT OFF. THIS HAPPENS MOSTLY ON SHORT TRIPS. THE ENGINE TURNS OFF BUT THE DOOR LOCKS DON'T FUNCTION AND THE RADIO AND OTHER STUFF STAYS ON. IT CAN RUN YOUR BATTERY DOWN WHICH IS UNSAFE, IT HAPPENS WHEN THE CAR IS IN PARK AND YOU PUSH THE POWER BUTTON TO SHUT IT DOWN. THEY SAID I HAD TO AGREE TO $150 FOR DIAGNOSE. THEY SAID THE SHIFTER HAS TO BE REPLACE
... D FOR $600. THEY LET THE AIR OUT OF MY TIRES. I HAD THEM AT 34. THEY WROTE 34 BUT THE LIGHT CAME ON TO INDICATE LOW TIRE PRESSURE. THREE TIRES HAD 30 PSI AND ONE HAD 34 PSI.Read more
Incident date: May 30, 2019
I MADE A STOP AT A TRAFFIC LIGHT AND THE GREEN LIGHT CHANGE I PRESSED THE GAS AND THE MAZDA6 STALLED AND THEN DRAGGED TO TAKE OFF WHICH ALMOST CAUSED AN ACCIDENT.
Incident date: May 30, 2019
I MADE A STOP AT A TRAFFIC LIGHT AND THE GREEN LIGHT CHANGE I PRESSED THE GAS AND THE MAZDA6 STALLED AND THEN DRAGGED TO TAKE OFF WHICH ALMOST CAUSED AN ACCIDENT.
Incident date: Oct 1, 2018
THE INFOTAINMENT CENTER ON THE DASH REPEATEDLY GLITCHES OUT, WILL START RANDOMLY CALLING CONTACTS IF BLUETOOTH IS SYNCED WILL RANDOMLY SWITCH TO RADIO STATIONS, PANDORA, INFO ON THE SCREEN, USING THE STEERING WHEEL CONTROLS AND CENTER CONSOLE CONTROLS WILL NOT DO ANYTHING. IT HAPPENS AT RANDOM TIMES STATIONARY OR AT ANY SPEED, YOU CAN'T TURN IT OFF BECAUSE THE CONTROLS DON'T WORK, RESETTING IT DO
... ESN'T WORK, DISCONNECTING THE BATTERY DOESN'T WORK IT JUST STARTS UP AGAIN AS SOON AS THE CAR TURNS ON, IT'S AN INTERMITTENT ISSUE SO IT MAY NOT HAPPEN ALL THE TIME BUT LINGERS FOR DAYS OR WEEKS AT A TIME WHEN IT DOES GLITCH OUT.Read more
Incident date: May 18, 2019
I HAD JUST GOT MY GRANDSON AND WAS TRAVELING DOWN I75 IN GA I WAS GOING TO MERGE INTO THE NEXT LANE FROM THE FAST LANE, I LOOKED IN MY REAR VIEW MIRROR AND SIDE MIRROR AND THEN BACK IN FRONT, I HAD PLENTY OF TIME AND ROOM, AS I STARTED TO MERGE IT WAS LIKE I COULD HARDLY TURN THE WHEEL AND LIKE I WAS BREAKING INSTEAD OF SPENDING UP TO GET INTO THE OTHER LANE, IT HAPPENED SO FAST I HAD NO IDEA WHAT
... HAD TAKEN PLACE BECAUSE I NEVER SHOULD HAVE HIT THE CAR, SUV. IN FRONT OF ME, I HIT HIM WITH MY LEFT FRONT HEADLIGHT, BUT IF MY CAR HAD BEEN RUNNING AS IT SHOULD HAVE I WOULD HAVE BEEN OUT OF THE LANE AND PASSING HIM I WAS STUNNED, AND I DIDN'T KNOW ANYTHING ABOUT ANY OF THE RECALLS ON MY CAR, AND I WENT TO THE DEALER WHERE I BROUGHT IT, NEW FROM TIME TO TIME AND HAD WORK DONE, MAINTENANCE AND WAS NEVER TOLD BUT I SURE KNEW WHEN MY TRANSMISSION WAS GOING OUT AND THEY SAID I WAS PASSED WARRANTY ON IT SO I ORDERED A NEW ONE AND HAD THEM INSTALL IT BUT NEVER TOLD ANYTHING ABOUT THE 2 RECALLS AND WHEN I WAS IN THE COLLISION I TOLD MY FRIEND WHO CAME TO GET ME SOMETHING WAS WRONG WITH MY CAR, IT DIDN'T WANT TO TURN AND IT SLOWED DOWN WITHOUT ME TOUCHING THE BRAKES. I GUESS THAT'S WHAT SAVED OUR LIVES BUT IF IT HAD NOT HAPPENED I WOULD NEVER HAVE HAD THE WRECK MY CAR WAS TOTALED, I WAS NOT HURT NOT BAD JUST BRUISED BY THE AIRBAG AND MY GRANDSON HAD SEATBELT MARKS ON HIS NECK AND WAIST. OF COURSE I TOOK PICTURES AND I WILL UP LOAD THEM FOR YOURead more
Crash
2 injured
Incident date: May 18, 2019
I HAD JUST GOT MY GRANDSON AND WAS TRAVELING DOWN I75 IN GA I WAS GOING TO MERGE INTO THE NEXT LANE FROM THE FAST LANE, I LOOKED IN MY REAR VIEW MIRROR AND SIDE MIRROR AND THEN BACK IN FRONT, I HAD PLENTY OF TIME AND ROOM, AS I STARTED TO MERGE IT WAS LIKE I COULD HARDLY TURN THE WHEEL AND LIKE I WAS BREAKING INSTEAD OF SPENDING UP TO GET INTO THE OTHER LANE, IT HAPPENED SO FAST I HAD NO IDEA WHAT
... HAD TAKEN PLACE BECAUSE I NEVER SHOULD HAVE HIT THE CAR, SUV. IN FRONT OF ME, I HIT HIM WITH MY LEFT FRONT HEADLIGHT, BUT IF MY CAR HAD BEEN RUNNING AS IT SHOULD HAVE I WOULD HAVE BEEN OUT OF THE LANE AND PASSING HIM I WAS STUNNED, AND I DIDN'T KNOW ANYTHING ABOUT ANY OF THE RECALLS ON MY CAR, AND I WENT TO THE DEALER WHERE I BROUGHT IT, NEW FROM TIME TO TIME AND HAD WORK DONE, MAINTENANCE AND WAS NEVER TOLD BUT I SURE KNEW WHEN MY TRANSMISSION WAS GOING OUT AND THEY SAID I WAS PASSED WARRANTY ON IT SO I ORDERED A NEW ONE AND HAD THEM INSTALL IT BUT NEVER TOLD ANYTHING ABOUT THE 2 RECALLS AND WHEN I WAS IN THE COLLISION I TOLD MY FRIEND WHO CAME TO GET ME SOMETHING WAS WRONG WITH MY CAR, IT DIDN'T WANT TO TURN AND IT SLOWED DOWN WITHOUT ME TOUCHING THE BRAKES. I GUESS THAT'S WHAT SAVED OUR LIVES BUT IF IT HAD NOT HAPPENED I WOULD NEVER HAVE HAD THE WRECK MY CAR WAS TOTALED, I WAS NOT HURT NOT BAD JUST BRUISED BY THE AIRBAG AND MY GRANDSON HAD SEATBELT MARKS ON HIS NECK AND WAIST. OF COURSE I TOOK PICTURES AND I WILL UP LOAD THEM FOR YOURead more
Crash
2 injured
Incident date: May 15, 2019
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
Incident date: Jun 25, 2019
EVERY TIME IT RAINS SPARE TIRE WELL FILLS WITH WATER
Incident date: Apr 17, 2019
"AIR BAG SYSTEM MALFUNCTION, HAVE THE VEHICLE INSPECTED" NEW VEHICLE 4/14/2019! ONCE WHILE TURNING IN PARKING LOT ON 4/17@151MI, TWO OTHER TIMES 30-35MPH ON 4/25@458MI AND 4/29@551MI ON ODOMETER. ON ALL OCCASIONS 2+HRS OF DRIVE TIME THERE WERE 4-6 STOPS. AT OTHER TIMES UNDER AN HR WITH 1 STOP NO PROBLEM. I HAD NO PASSANGERS SO NO OTHER SEAT BELTS WERE IN USE WHEN I GOT THE WARNING. BUT, ON 2 OTHER
... OCCASIONS WHEN I HAD A FRONT SEAT PASSANGER WEARING THEIR SEATBELT DOING THE ABOVE NO WARNING AT ALL.Read more
Incident date: Apr 12, 2019
MY AIRBAG LIGHT ON THE DASHBOARD KEEPS TURNING ON AND OFF. SEEMS TO DEPEND ON THE WEATHER, IE, RAIN AND HIGH HUMIDITY
Incident date: Apr 12, 2019
MY AIRBAG LIGHT ON THE DASHBOARD KEEPS TURNING ON AND OFF. SEEMS TO DEPEND ON THE WEATHER, IE, RAIN AND HIGH HUMIDITY
Incident date: Jun 26, 2019
THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY FREEWAY. WHEN STARTED OVERHEATING WITH NO WARNING. THE VEHICLE THEN CUT OFF ON FREEWAY WITH TRAFFIC BEHIND ME AT A FAST SPEED. THANKFULLY I WAS ABLE TO GET TO SHOULDER. TOWED CAR TO SHOP AND WAS TOLD THAT MAZDA HAS FAULTY WATER PUMPS AND THAT MY ENGINE WAS DESTROYED DUE TO COOLANT LEAKING INTO MY OIL WITH TURNED IT TO A THICK MUD. NEW ENGINE NEEDE
... D. I RESEARCHED ONLINE AND THERE ARE COUNTLESS CONSUMERS COMPLAINING OF SAME ISSUE WITH MAZDA. THIS IS EXTREMELY DANGEROUS FOR YOUR CAR TO JUST STOP WHEN TRAVELING AT HIGH SPEEDS OR TRAVELING ON ANY HIGHWAY THERE NEEDS TO BE A RECALL ON THIS FAULTY WATER PUMP INSIDE OF THE MAZDA ENGINE. I BELIEVE SOME ONE SOON WILL BE INJURED OR KILLED BY THIS ISSUE! THANKFULLY IT WASN'T MY CHILD AND I.Read more
Incident date: Jun 4, 2019
EXCESSIVE PAINT CHIPPING. KNOW PROBLEM. NORMAL, EVERYDAY DRIVING; NO ROCKY ROADS, GRAVEL TRUCKS, ETC.