Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Aug 9, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX5. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT WENT TO THE CHIROPRACTOR FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AWAY TO TOWING YARD AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER HAD ... Read more
Crash
1 injured
Incident date: Oct 7, 2017
MY 2010 MAZDA 3 HAS A BROKEN DRIVER'S SEAT ADJUSTMENT. A RECALL WAS ISSUED FOR THIS IN 2017, BUT THE MAZDA SHOP CLAIMS MY CAR IS NOT COVERED AND DID NOT REPAIR THE CAR.
Incident date: Aug 13, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAMILTON MAZDA (2201 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE A... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE CONTACT'S WIFE WAS DRIVING TOWARDS HIM, HE NOTICED THE DAY TIME RUNNING LAMPS WERE FLASHING. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BULB BURNED OUT FOLLOWED BY THE FRONT DRIVER'S SIDE BULB TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO CHAMPION MAZDA (LOCATED AT 765 CARLISLE ST, HANOVER, PA 17331, (717) 637-6655) WHERE IT WAS DIAGNOSED THAT BO... Read more
Incident date: Aug 8, 2019
THE LED DAYTIME RUNNING LIGHTS FLICKER AND GO OFF WITHOUT WARNING. THIS HAS HAPPENED TO BOTH SIDES OF MY HEADLIGHTS AT 50K AND 55K MILES. THE FIX FOR THIS IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT OF COST OF $1,400 -$2,000 PER LIGHT! THIS POSES A SAFETY RISK IF THE VEHICLE IS NOT PROPERLY ILLUMINATED. A RECALL IS DESPERATELY NEEDED FOR THIS BEFORE SOMEONE IS HURT, OR WORSE KILLED, BY THESE FA... Read more
Incident date: Jul 13, 2019
TAKATA RECALL - WAS IN A HEAD ON COLLISION WITH 3 OTHER CARS INVOLVED, ALL CARS WERE TOTALED AND ALL OF THE OTHER CARS' AIRBAGS DEPLOYED WITH THE EXCEPTION OF MINE AND I WAS INJURED AS A RESULT.
Crash
1 injured
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2018 MAZDA 3. WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT NOTICED A CLOUDY FILM ON THE WINDSHIELD THAT OBSTRUCTED HER VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REPLACED THE WINDSHIELD WIPERS, WIPER FLUID, AND BUFFED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A WINDSHIELD SPECIALIST WHO STATED THAT THE WINDSHIELD SHOULD BE REPLACED. THE VEHICLE... Read more
Incident date: Aug 10, 2019
MY VEHICLE IS AUTOMATIC TRANSMISSION AND LAST WEEKEND I WAS DRIVING AT THE FREEWAY WITH MY FAMILY AT 70 MPH ON CRUISE AND ALL OF A SUDDEN WE GOT BIG JERK FROM MY VEHICLE AND THE VEHICLE RPM STARTED INCREASING THE SAME TIME FIRST I THOUGHT SOMEONE HIT ME FROM BACK BUT THE GLADLY THE VEHICLE WAS IN OTHER LANE AND HE HONKED AT ME. I THEN I SAW D LIGHT DISAPPEAR ON THE PANEL AND THE VEHICLE WAS IN VE... Read more
Incident date: Jul 27, 2019
PASSENGER SIDE REAR BRAKE CALIPER DOES NOT RETRACT PROPERLY AND WEARS OUT BRAKE PADS QUICKLY. THIS SHOULD NOT HAPEN AT LESS THAN 50,000 MILES. I HAVE SEEN NUMEROUS COMPLAINTS ONLINE AND THERE IS A RECALL FOR THIS YEAR, BUT IT DOES NOT INCLUDE MY VIN.
Incident date: Aug 9, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. NO AIR BAG DEPLOYED. THE FRONT PASSENGER SUSTAINED A BRUISED SHOULDER AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, AND WAS TAKEN OVER BY THE INSURANC... Read more
Crash
1 injured
Incident date: Dec 15, 2018
I'VE ONLY HAD MY MAZDA FOR 10 MONTHS AND HAVE HAD THE SAME PROBLEM TWICE. THE RIGHT HEADLIGHT SOCKET HAS MELTED AND RENDERING THE BULB USELESS. I NOTICED THE SOCKET HAD BEEN SPLICED INTO THE OLD HARNESS SO I TOOK IT TO THE LOCAL MAZDA DEALER SERVICE. THEY GAVE ME AN ESTIMATE TO INSTALL A COMPLETE NEW HARNESS. TO REMOVE THE LIGHT FIXTURE, THE BUMPER WILL NEED TO BE REMOVED. THE ESTIMATE FOR THIS WA... Read more
Incident date: Aug 10, 2019
MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 ... Read more
Incident date: Jul 25, 2019
IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON - PLEASE SEE ATTACHED MAZDA INVOICE.
Incident date: Jul 25, 2019
IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON - PLEASE SEE ATTACHED MAZDA INVOICE.
Incident date: Aug 1, 2019
I BROUGHT THIS CAR FRONT THE DEALER AND DIDN'T KNOW ABOUT THE RECALL ON THE CONTROL ARM AND NO ONE TOLD ME IT IS NOW 17 YEARS OLD AND I ONLY HAD IT FOR A YEAR
Incident date: May 19, 2019
TL* THE CONTACT OWNS A 2017 MAZDA 6. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG COULD BE SEEN THROUGH THE FRONT PASSENGER SIDE OF THE DASHBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNING MAZDA (LOCATED AT 18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1414), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAI... Read more
Incident date: Aug 7, 2019
CLUTCH PEDAL ASSEMBLY SNAPPED WHILE DRIVING AT SLOW SPEEDS. ONLY ABLE TO GET CAR INTO GEAR WHILE PUSHING PEDAL DOWN AND TO THE LEFT. COULD HAVE BEEN INCREDIBLY DANGEROUS AT HIGHER SPEEDS.
Incident date: Oct 1, 2018
WITHIN IN 3 YEARS OF OWNING A BRAND NEW MAZDA CX-5, THE RUNNING LIGHTS ON ONE OF THE HEADLIGHTS STOPPED WORKING. MAZDA SAYS THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED TO FIX THE ISSUE AT A COST OF $1,730. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS EXACT PROBLEM AND CLEARLY MAZDA SHOULD BE RECALLING THEIR HEADLIGHT ASSEMBLY.
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHEN THE ENGINE WAS WARMED UP AND THE VEHICLE WAS PLACED IN PARK, THE ACCELERATOR PEDAL AUTOMATICALLY DROPPED TO THE FLOORBOARD. THE FAILURE CAUSED THE VEHICLE TO DRIVE FORWARD AND THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGER BEASLEY MAZDA GEORGETOWN (7551 IH 35 SOUTH, GEORGETOWN, TX 78626, 512-591-9313) TO BE DIAGNOSED, BUT THE ... Read more
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHEN THE ENGINE WAS WARMED UP AND THE VEHICLE WAS PLACED IN PARK, THE ACCELERATOR PEDAL AUTOMATICALLY DROPPED TO THE FLOORBOARD. THE FAILURE CAUSED THE VEHICLE TO DRIVE FORWARD AND THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGER BEASLEY MAZDA GEORGETOWN (7551 IH 35 SOUTH, GEORGETOWN, TX 78626, 512-591-9313) TO BE DIAGNOSED, BUT THE ... Read more
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHEN THE ENGINE WAS WARMED UP AND THE VEHICLE WAS PLACED IN PARK, THE ACCELERATOR PEDAL AUTOMATICALLY DROPPED TO THE FLOORBOARD. THE FAILURE CAUSED THE VEHICLE TO DRIVE FORWARD AND THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGER BEASLEY MAZDA GEORGETOWN (7551 IH 35 SOUTH, GEORGETOWN, TX 78626, 512-591-9313) TO BE DIAGNOSED, BUT THE ... Read more
Incident date: Jun 26, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHEN THE ENGINE WAS WARMED UP AND THE VEHICLE WAS PLACED IN PARK, THE ACCELERATOR PEDAL AUTOMATICALLY DROPPED TO THE FLOORBOARD. THE FAILURE CAUSED THE VEHICLE TO DRIVE FORWARD AND THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ROGER BEASLEY MAZDA GEORGETOWN (7551 IH 35 SOUTH, GEORGETOWN, TX 78626, 512-591-9313) TO BE DIAGNOSED, BUT THE ... Read more
Incident date: Aug 7, 2019
MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BU... Read more
Incident date: Aug 7, 2019
MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BU... Read more
Incident date: Aug 7, 2019
MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BU... Read more
Incident date: Jul 25, 2019
ON JULY 25 I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB.THEN CAR STOPPED AFTER I HIT BUILDING FORTUNATELY NO HUMANS. I WAS SHAKEN BUT NO BAGS DEPLOYED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE... Read more
Crash
Incident date: Aug 7, 2019
WHILE DRIVING MY STEERING WHEEL GOT REALLY HARDEN ALMOST IMPOSSIBLE TO TURN. I NEARLY CRASH. I WAS LUCKY I WAS GOING SLOW. THIS HAS HAPPENED IN MORE THAN 1 OCASSION. I WAS DRIVING IN CITY.
Incident date: Aug 7, 2019
TAKATA RECALL I WAS DRIVING MY CAR TO WORK AND THE STEERING RACK WENT OUT OF IT THE CAR ONLY HAS 116,000 MILES ON IT.
Incident date: Jul 1, 2019
MY CAR SUDDENLY MADE A BIG CLUNK NOISE AND I WAS WARNED OF A POWER STEERING MALFUNCTION. I HAVE ALSO BEEN WARNED MULTIPLE TIMES THAT DUE TO A MALFUNCTION THE 'SAFETY SYSTEMS HAVE BEEN DISABLED', ANOTHER ISSUE IN HAVING IS A HEADLIGHT MALFUNCTION. WHEN THE HEADLIGHT MALFUNCTION OCCURS THE DIGITAL SPEEDOMETER GETS VERY DARK AND I AM UNABLE TO TELL HOW FAST I AM GOING. THERE IS NO WAY TO TURN THE BRI... Read more
Incident date: Jul 1, 2019
MY CAR SUDDENLY MADE A BIG CLUNK NOISE AND I WAS WARNED OF A POWER STEERING MALFUNCTION. I HAVE ALSO BEEN WARNED MULTIPLE TIMES THAT DUE TO A MALFUNCTION THE 'SAFETY SYSTEMS HAVE BEEN DISABLED', ANOTHER ISSUE IN HAVING IS A HEADLIGHT MALFUNCTION. WHEN THE HEADLIGHT MALFUNCTION OCCURS THE DIGITAL SPEEDOMETER GETS VERY DARK AND I AM UNABLE TO TELL HOW FAST I AM GOING. THERE IS NO WAY TO TURN THE BRI... Read more
Incident date: Jul 1, 2019
MY CAR SUDDENLY MADE A BIG CLUNK NOISE AND I WAS WARNED OF A POWER STEERING MALFUNCTION. I HAVE ALSO BEEN WARNED MULTIPLE TIMES THAT DUE TO A MALFUNCTION THE 'SAFETY SYSTEMS HAVE BEEN DISABLED', ANOTHER ISSUE IN HAVING IS A HEADLIGHT MALFUNCTION. WHEN THE HEADLIGHT MALFUNCTION OCCURS THE DIGITAL SPEEDOMETER GETS VERY DARK AND I AM UNABLE TO TELL HOW FAST I AM GOING. THERE IS NO WAY TO TURN THE BRI... Read more
Incident date: Aug 1, 2019
WHEN THE VEHICLE IS STATIONARY AND WE TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. IT APPEARS THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATTERY WILL DRAIN WHICH THEN BECOMES A SAFETY ISSUE, ESPECIALLY FOR YOUNG WOMEN DRIVING THIS VEHICLE.
Incident date: Jul 8, 2019
TL* THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST LOST CONTROL AND ALL THE INSTRUMENT PANEL INDICATORS BRIEFLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2284518588. THE FAILURE MILEAGE WAS 179,889.
Incident date: Aug 6, 2019
MY CAR JUST GOT TO WHERE IT WON'T STEER AND SEEING IT WON'T STEER IT WON'T START NOW . IF U TAP ON THE STEERING PUMP THE CAR WILL START BUT ONCE SHUT OFF IT WON'T START AGAIN..
Incident date: Aug 5, 2019
I BOUGHT A MAZDA 6 3 DAYS AGO AND I REPLACED THE HEADLIGHT BULB BECAUSE IT WASN'T WORKING. WHEN I OPENED THE COMPARTMENT I NOTICED THAT THE ENTIRE U IT WAS MELTING AND SMELLED VERY HOT. I HAD NO TURNED ON THE HEADLIGHTS AT THIS POINT AND I REMOVED THE BULB FROM THE ELECTRICAL UNIT. THIS COULD HAVE EASILY CAUGHT ON FIRE.
Incident date: Jan 1, 2019
2014 MAZDA CX-5 WON'T SHUT OFF. ON TRYING TO TURN OFF THE CAR, THE ENGINE SHUTS OFF BUT THE ELECTRONIC DISPLAY IS STILL ON. IT IS AN ISSUE WITH THE PARKING GEAR SENSOR WHERE THE COMPUTER DOES NOT RECOGNIZE THE CAR IS IN PARKING GEAR. PEOPLE HAVE BEEN SEEING THIS ISSUE FOR ABOUT 2 YEARS NOW AND MAZDA REFUSES TO FIX THE ISSUE. INITIALLY, THE PART WAS NOT AVAILABLE ON THE MARKET BUT WITHIN THE LAST Y... Read more
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2005 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTED TO MAKE A TURN, THE DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED CUTS, BURNS AND BRUISES ON THE LEFT ARM. THE CONTACT DROVE HIMSELF TO AN URGENT CARE MEDICAL FACILITY. THE CONTACT CALLED THE SESI MOTORS DEALER: (734-668-6100, LOCATED AT 3990 J... Read more
Fire
1 injured
Incident date: Jul 25, 2019
I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB AND HIT BUILDING. THE WHOLE RIGHT SIDE WAS HEAVY DAMAGED.I HAD NO CONTROL. IT WAS UNINTENDED ACCELERATION. I MOVED THE CAR OFF THE GRASS FROM BUILDING, THIS TIME STOPPED NORMALLY. I AM AFRAID TO DRIVE THIS CAR BECAUSE I A... Read more
Crash
Incident date: Aug 3, 2019
FOR SEEMINGLY NO REASON, THE VEHICLE WILL RESTART AND STALL WHILE DRIVING AND MULTIPLE WARNING LIGHTS WILL ILLUMINATE. THIS HAS HAPPENED WHILE DRIVING SLOW, FAST AND WHILE TURNING. WHEN THIS HAPPENS, I NEED TO IMMEDIATELY PULL OVER AND RESTART THE ENGINE. THE CHECK ENGINE LIGHT TURNS ON AND INDICATES AN ABRUPT VOLTAGE CHANGE ISSUE, BUT SOON TURNS OFF AFTER A FEW POWER CYCLES. THIS STARTED TO HAPPE... Read more
Incident date: Aug 3, 2019
FOR SEEMINGLY NO REASON, THE VEHICLE WILL RESTART AND STALL WHILE DRIVING AND MULTIPLE WARNING LIGHTS WILL ILLUMINATE. THIS HAS HAPPENED WHILE DRIVING SLOW, FAST AND WHILE TURNING. WHEN THIS HAPPENS, I NEED TO IMMEDIATELY PULL OVER AND RESTART THE ENGINE. THE CHECK ENGINE LIGHT TURNS ON AND INDICATES AN ABRUPT VOLTAGE CHANGE ISSUE, BUT SOON TURNS OFF AFTER A FEW POWER CYCLES. THIS STARTED TO HAPPE... Read more
Incident date: Aug 3, 2019
FOR SEEMINGLY NO REASON, THE VEHICLE WILL RESTART AND STALL WHILE DRIVING AND MULTIPLE WARNING LIGHTS WILL ILLUMINATE. THIS HAS HAPPENED WHILE DRIVING SLOW, FAST AND WHILE TURNING. WHEN THIS HAPPENS, I NEED TO IMMEDIATELY PULL OVER AND RESTART THE ENGINE. THE CHECK ENGINE LIGHT TURNS ON AND INDICATES AN ABRUPT VOLTAGE CHANGE ISSUE, BUT SOON TURNS OFF AFTER A FEW POWER CYCLES. THIS STARTED TO HAPPE... Read more
Incident date: Jul 20, 2019
WHILE I WAS DRIVING DOWN THE ROAD AT APPROXIMAELY 40 - 50 MPH MY 2017 MAZDA CX5 SUNROOF EXPLODED. I WAS NOT NEAR AN OVERPASS NOR WHERE THERE ANY VEHICLES AROUND ME. AFTER THE EXPLOSION, I CHECK TO MAKE SURE IT WAS NOT MY TIRES, NEXT I CHECKED M WINDOWS AND PULLED ON THE SHOULDER OF THE ROAD. I EXITED THE VEHICLE AND WALKED AROUND CHECKING TO SEE IF ANYTHING WAS BROKEN. WHEN I LOOKED ON MY ROOF... Read more
Incident date: Jan 2, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO N... Read more
Incident date: Jul 29, 2019
ABS AND DSC HAS BEEN DISABLED DUE TO A FAULTY ABS MODULE AND THE DEALER DOES NOT CONSIDER THIS A SAFETY ISSUE. THE REPAIR COST IS RIDICULOUSLY HIGH AND THIS SHOULD BE RECALLED PER THE AMOUNT OF INTERNET TRAFFIC ALONE REGARDING THIS ISSUE. THIS IS NOT A NICE TO HAVE FEATURE THIS IS A MUST HAVE AS IT COULD SAFE A LIFE. I HAVE SEEN REPORTS WHEN THE WHOLE SYSTEM FAILS. I WAS TOLD I COULD DRIVE WITHOUT... Read more
Incident date: Jul 29, 2019
ABS AND DSC HAS BEEN DISABLED DUE TO A FAULTY ABS MODULE AND THE DEALER DOES NOT CONSIDER THIS A SAFETY ISSUE. THE REPAIR COST IS RIDICULOUSLY HIGH AND THIS SHOULD BE RECALLED PER THE AMOUNT OF INTERNET TRAFFIC ALONE REGARDING THIS ISSUE. THIS IS NOT A NICE TO HAVE FEATURE THIS IS A MUST HAVE AS IT COULD SAFE A LIFE. I HAVE SEEN REPORTS WHEN THE WHOLE SYSTEM FAILS. I WAS TOLD I COULD DRIVE WITHOUT... Read more
Incident date: Jul 16, 2019
LED DAYTIME RUNNING LIGHTS FAILING AT 42000 MILES.
Incident date: Jul 31, 2019
POWER STEERING IS NOT WORKING, IT HAS GONE OUT AT 167,000 MILES
Incident date: Aug 1, 2018
AFTER 3,000 - 5,000 MILES OF DRIVING EACH TIME, A VIBRATION BEGINS AND QUICKLY LEADS TO VIOLENT VIBRATION IN STEERING WHEN BRAKING FROM ANY SIGNIFICANT SPEED (30 + MPH). ESPECIALLY VIOLENT WHEN BRAKING FROM HIGHWAY SPEEDS TO AN EXIT RAMP. ALSO, THE AIR BAG SENSOR IS ON. AND THE DEALER TRYIN TO FIX IT BUT CAME AGAIN.
Incident date: Aug 1, 2018
AFTER 3,000 - 5,000 MILES OF DRIVING EACH TIME, A VIBRATION BEGINS AND QUICKLY LEADS TO VIOLENT VIBRATION IN STEERING WHEN BRAKING FROM ANY SIGNIFICANT SPEED (30 + MPH). ESPECIALLY VIOLENT WHEN BRAKING FROM HIGHWAY SPEEDS TO AN EXIT RAMP. ALSO, THE AIR BAG SENSOR IS ON. AND THE DEALER TRYIN TO FIX IT BUT CAME AGAIN.