Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Aug 24, 2019
JULY 2018 I NOTICED THE REAR PASSENGER WHEEL GETTING REALLY HOT AND MAKING A POPPING SOUND AFTER DRIVING IT ON HOT PAVEMENT. THE BRAKE CALIPER WAS STUCK AND I HAD TO GET A NEW ROTOR, REAR DRIVER'S BRAKE CALIPER AND NEW BRAKE PADS. I HAD TO WAIT 3 WEEKS FOR THE CALIPER TO COME IN. THE MECHANIC SAID IT WAS ODD ALL THE OTHER CALIPERS WERE AVAILABLE FOR IMMEDIATE DELIVERY EXCEPT THE REAR PASSENGER ... Read more
Incident date: Aug 24, 2019
JULY 2018 I NOTICED THE REAR PASSENGER WHEEL GETTING REALLY HOT AND MAKING A POPPING SOUND AFTER DRIVING IT ON HOT PAVEMENT. THE BRAKE CALIPER WAS STUCK AND I HAD TO GET A NEW ROTOR, REAR DRIVER'S BRAKE CALIPER AND NEW BRAKE PADS. I HAD TO WAIT 3 WEEKS FOR THE CALIPER TO COME IN. THE MECHANIC SAID IT WAS ODD ALL THE OTHER CALIPERS WERE AVAILABLE FOR IMMEDIATE DELIVERY EXCEPT THE REAR PASSENGER ... Read more
Incident date: May 27, 2019
2012 MAZDA CX-9. CONSUMER WRITES IN REGARDS TO BRAKE POWER BOOST UNIT FAILURE. *LD THE CONSUMER STATED THAT WHEN PRESSING THE BREAK PEDAL THERE IS A HISSING AND THUNK NOISE. THE ENGINE WOULD STALL. THE DEALERSHIP AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE.*JS
Incident date: Aug 8, 2019
CAR DOES NOT COMPLETELY TURN OFF WHEN IGNITION BUTTON IS PUSHED. ENGINE TURNS OFF, BUT ACCESSORIES STAY ON. IT TAKES SEVERAL TRIES TO FINALLY GET COMPLETELY TURNED OFF. THE PROBLEM STARTED 2 WEEKS AGO, AND HAPPENS ON A DAILY BASIS. SPOKE TO MAZDA AND THEY ARE AWARE OF PROBLEM WITH SHIFTER POSITION SWITCH, BUT HAVE NOT ISSUED ANY KIND OF SERVICE LETTER AT THIS POINT. CUSTOMER MUST PAY TO HAVE ... Read more
Incident date: Aug 27, 2019
CAR WILL LOSE POWER DURING DRIVING. ENGINE BEGINS TO SPUTTER, WHICH RESULTS IN A JERKING MOTION OF THE VEHICLE. PRESSING THE GAS DOES NOTHING. ENGINE REVS ACCORDING TO RPM DIAL, BUT CAR WILL NOT ACCELERATE. RPM DIAL WILL CONTINUE TO SHOW ENGINE REVVING WHILE IDLING (AFTER I PULL OVER AND PUT CAR IN PARK). THIS HAS HAPPENED TWICE - 8/22/19 AND AGAIN 8/27/19. DIAGNOSTIC RUN ON CAR ON 8/22/2019 LISTS... Read more
Incident date: Aug 27, 2019
CAR WILL LOSE POWER DURING DRIVING. ENGINE BEGINS TO SPUTTER, WHICH RESULTS IN A JERKING MOTION OF THE VEHICLE. PRESSING THE GAS DOES NOTHING. ENGINE REVS ACCORDING TO RPM DIAL, BUT CAR WILL NOT ACCELERATE. RPM DIAL WILL CONTINUE TO SHOW ENGINE REVVING WHILE IDLING (AFTER I PULL OVER AND PUT CAR IN PARK). THIS HAS HAPPENED TWICE - 8/22/19 AND AGAIN 8/27/19. DIAGNOSTIC RUN ON CAR ON 8/22/2019 LISTS... Read more
Incident date: Jun 12, 2019
RIGHT HEADLAMP DAYTIME RUNNING LIGHTS IS NO LONGER WORKING PROPERLY. BEING THE DAYTIME RUNNING THAT HAS BEEN ADDED FOR SAFETY THIS SHOULD BE A MANUFACTURES ISSUE NOT THE CONSUMER FOR A VEHICLE WITH 43K MILES AND 3 YEARS OLD. A QUICK INTERNET SEARCH FIND HUNDREDS OF THE SAME ISSUE.
Incident date: Aug 23, 2019
VEHIXLE HAS OPEN RECALL #3719F. TOOK VEHICLE IN FOR SERVICE ON JULY 15 AND ACCORDING TO NHTSA RECALL HAS EVEN OUT SINCE JUNE 27.2019. TO THIS DAY I HAVE NOT GOTTEN ANY LETTER OR ANYTHING STATING CAR HAS OPEN RECALL WHEN THE CAR CAN TURN OF RANDOMLY. WILL BE TAKING CAR IN ON 08/26/19 BUT I'M CONCERNED AS TO WHY THIS HAS NOT BEEN ADDRESSED IN ANY LETTERS OR EMAILS
Incident date: Aug 23, 2019
VEHIXLE HAS OPEN RECALL #3719F. TOOK VEHICLE IN FOR SERVICE ON JULY 15 AND ACCORDING TO NHTSA RECALL HAS EVEN OUT SINCE JUNE 27.2019. TO THIS DAY I HAVE NOT GOTTEN ANY LETTER OR ANYTHING STATING CAR HAS OPEN RECALL WHEN THE CAR CAN TURN OF RANDOMLY. WILL BE TAKING CAR IN ON 08/26/19 BUT I'M CONCERNED AS TO WHY THIS HAS NOT BEEN ADDRESSED IN ANY LETTERS OR EMAILS
Incident date: Aug 12, 2019
WHEN I TURN OFF THE CAR IT DOESN'T DO IT AND I CAN'T CLOSE THE DOORS I HAVE TO TURN ON AND TURN OFF MANY TIMES UNTIL IT WILL WORK. THE MAIN PROBLEM IS I CAN'T CLOSE THE DOORS
Incident date: Aug 12, 2019
WHEN I TURN OFF THE CAR IT DOESN'T DO IT AND I CAN'T CLOSE THE DOORS I HAVE TO TURN ON AND TURN OFF MANY TIMES UNTIL IT WILL WORK. THE MAIN PROBLEM IS I CAN'T CLOSE THE DOORS
Incident date: Aug 26, 2019
DRIVER SIDE LED DRL IS ABOUT 50% BRIGHTNESS. THE PASSENGER SIDE DRL HAS ALREADY FAILED AND WAS REPLACED BY MAZDA (PART) AND I PAID FOR LABOR. SHOULD BE A RECALL CONSIDERING THE SAFETY CONCERN, WILL NOT PASS INSPECTION, AND ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED AT ROUGHLY $1,000 EACH PLUS LABOR. MANUFACTURER'S DEFECTIVE DESIGN. I WILL HAVE TO AGAIN CALL MAZDA CORP. TO ASK FOR ASSISTANCE. APPRO... Read more
Incident date: Mar 1, 2019
THE DAYTIME RUNNING LIGHT STOPPED WORKING AT 25,000 MILES AND COST OVER $1,000 TO REPAIR SINCE IT IS OUT OF WARRANTY. UPON FURTHER REVIEW MANY OTHERS HAVE HAD THE SAME PROBLEM AND I AM WORRIED THIS WILL HAPPEN TO MY OTHER HEADLIGHT THEREFOR COSTING ME ANOTHER $1,000.
Incident date: Aug 16, 2019
ONE DAY, MY KEYLESS DON STOPPED WORKING. THE NEXT DAY THE DOOR KEPT LOCKING WHILE I WAS DRIVING ALMOST EVERY TIME I TURNED THE STEERING WHEEL. THEN THE DRIVERS DOOR WOULDN'T UNLOCK, WHEN I MANUALLY UNLOCKED THE DOOR IT WAS HARD TO DO. I LUCKILY HAD THE WINDOWS ROLLED DOWN, GOT OUT THE VEHICLE AND AS SOON AS I SHUT THE DOOR I HEAR THE DOOR LOCK AND MY TWO YEAR OLD WAS IN THE BACKSEAT! AGAIN LUCKILY... Read more
Incident date: Aug 16, 2019
ONE DAY, MY KEYLESS DON STOPPED WORKING. THE NEXT DAY THE DOOR KEPT LOCKING WHILE I WAS DRIVING ALMOST EVERY TIME I TURNED THE STEERING WHEEL. THEN THE DRIVERS DOOR WOULDN'T UNLOCK, WHEN I MANUALLY UNLOCKED THE DOOR IT WAS HARD TO DO. I LUCKILY HAD THE WINDOWS ROLLED DOWN, GOT OUT THE VEHICLE AND AS SOON AS I SHUT THE DOOR I HEAR THE DOOR LOCK AND MY TWO YEAR OLD WAS IN THE BACKSEAT! AGAIN LUCKILY... Read more
Incident date: Aug 23, 2019
I WAS SLOWLY ACCELERATING AWAY FROM A STOP LIGHT IN TRAFFIC ON A 4 LANE HIGHWAY WHEN SUDDENLY THE TRANSMISSION FELT LIKE IT WAS SHIFTING FROM 1ST GEAR INTO REVERSE INSTEAD OF 2ND GEAR. MY AWD AUTOMATIC TRANSMISSION MAZDA SHOOK AND IT FELT LIKE IT WAS SHIFTING FROM 1ST TO REVERSE AND BACK AGAIN REPEATEDLY. I PUT IT IN NEUTRAL AND COASTED THROUGH THE INTERSECTION. I STOPPED IN THE MIDDLE OF THE RIGH... Read more
Incident date: Aug 2, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD NOT ADJUST AND FAILED TO OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE TO RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, 888-613-7513) WHERE SHE WAS PROVIDED A REPAIR ESTIMATE. THE CONTACT REFUSED TO PAY FOR A REPLACEMENT AND THE SEAT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Aug 23, 2019
DRIVING 2008 MAZDA 6 WHEN THE AT LIGHT CAME ON AND THE AUTOMATIC TRANSMISSION SLIPPED FROM GEAR REENGAGED VERY HARSHLY INTO THIRD GEAR. THE 5 SPEED AUTOMATIC TRANSMISSION DROPPED 4TH AND 5TH GEAR AFTER RE-ENGAGING.
Incident date: Aug 23, 2019
DRIVING 2008 MAZDA 6 WHEN THE AT LIGHT CAME ON AND THE AUTOMATIC TRANSMISSION SLIPPED FROM GEAR REENGAGED VERY HARSHLY INTO THIRD GEAR. THE 5 SPEED AUTOMATIC TRANSMISSION DROPPED 4TH AND 5TH GEAR AFTER RE-ENGAGING.
Incident date: Aug 12, 2019
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT THERE WAS RUST ACCUMULATION ON THE REAR PASSENGER SIDE WHEEL WELL. AS A RESULT, THE CONTACT EXPERIENCED ROUGH DRIVING AND HEARD BANGING NOISES COMING FROM THE REAR PASSENGER SIDE WHEEL. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO INFORMED HER OF THE RUST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; ... Read more
Incident date: Aug 12, 2019
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT THERE WAS RUST ACCUMULATION ON THE REAR PASSENGER SIDE WHEEL WELL. AS A RESULT, THE CONTACT EXPERIENCED ROUGH DRIVING AND HEARD BANGING NOISES COMING FROM THE REAR PASSENGER SIDE WHEEL. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC WHO INFORMED HER OF THE RUST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; ... Read more
Incident date: Jun 1, 2019
PASSENGER SIDE DASH BOARD IS STICKY AND SHINY. IF THE SUNLIGHT HITS ON THE SHINY SPOTS IT CREATES A GLARE THAT IS DISTRACTING, ESPECIALLY IF DRIVING. I ALSO WORRY ABOUT THE AIRBAGS DEPLOYING PROPERLY IF THE VEHICLE IS IN A ACCIDENT. CONTACTED LOCAL MAZDA DEALER AND THEY NEVER CALLED ME BACK. CONTACTED MAZDA COSTUMER SERVICE. THEY SAID THERE WAS NEVER A RECALL ON THE DASH BOARD, BUT SEVERAL WEBSIT... Read more
Incident date: Aug 21, 2019
MY 2014 MAZDA3 WITH VIN [XXX] IS EXPERIENCING SQUEAKING AND BINDING OF THE MANUAL PARKING BRAKE WHILE DRIVING. THE 2014 MAZDA3 HAS ALREADY HAD A RECALL FOR THIS ISSUE UNDER NHTSA CAMPAIGN NUMBER: 17V393000. THEY SAY MY CAR IS NOT COVERED BY THIS RECALL, BUT THIS CAR IS A MANUAL TRANSMISSION WITH A MANUAL PARKING BRAKE AND IS LESS OF THESE ARE MADE AND LESS MAY HAVE BEEN REPORTED. ADDITION... Read more
Incident date: Aug 22, 2019
TAKATA AIRBAG RECALL, MY 2006 MAZDA IS LISTED AS ONE OF THE CARS NOTED FOR THE TAKATA RECALL. PLEASE ADVISE.
Incident date: Jun 15, 2018
I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. I ATTEMPTED TO RESCHEDULE T... Read more
Incident date: Jun 15, 2018
I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. I ATTEMPTED TO RESCHEDULE T... Read more
Incident date: Aug 20, 2019
THE SCBS (SMART CITY BRAKE SUPPORT) SYSTEM OVERREACTS TO OTHER VEHICLES AND FORCES MY VEHICLE TO STOP SUDDENLY (NOT SLOW DOWN) WHEN THERE IS SUFFICIENT DISTANCE FOR ME TO STOP OR THE VEHICLE IN FRONT IS TURNING AND NO THREAT. THIS OVERREACTION HAS NEARLY CAUSED FOUR ACCIDENTS IN WHICH THE SCBS FORCED THE CAR TO BRAKE AND THE VEHICLES BEHIND ME NEARLY HITTING MY CAR. RATHER THAN AVOIDING AN ACCIDE... Read more
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE REAR CAMBER WAS SET AT A NEGATIVE ANGLE, WHICH MADE THE REAR TIRES WEAR OUT. THE CONTACT STATED THAT ONLY THE INSIDE OF THE REAR TIRES MADE CONTACT WITH THE ROAD AND THE DESIGN WAS SET UP FOR RACING RATHER THAN NORMAL DRIVING. AN UNKNOWN DEALER STATED THAT NOTHING COULD BE DONE ABOUT THE DESIGN. THE MANUFACTURER WAS CALLED AND THE CO... Read more
Incident date: Jul 1, 2019
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE REAR CAMBER WAS SET AT A NEGATIVE ANGLE, WHICH MADE THE REAR TIRES WEAR OUT. THE CONTACT STATED THAT ONLY THE INSIDE OF THE REAR TIRES MADE CONTACT WITH THE ROAD AND THE DESIGN WAS SET UP FOR RACING RATHER THAN NORMAL DRIVING. AN UNKNOWN DEALER STATED THAT NOTHING COULD BE DONE ABOUT THE DESIGN. THE MANUFACTURER WAS CALLED AND THE CO... Read more
Incident date: Jul 21, 2018
THE ABS MALFUNCTIONED AND THE ABS LIGHT IS ON. WHEN I ENGAGE THE BREAK IT MAKES NOISE INITIAL BEFORE IT WILL START TO ENGAGE PROPERLY, BUT THE ABS LIGHT KEEPS SHOWING STEADILY. THE TRUNK OF THE VEHICLE REMAINS LOCKED AND CANNOT OPEN. THE LATCH IS NOT BAD.
Incident date: Jul 21, 2018
THE ABS MALFUNCTIONED AND THE ABS LIGHT IS ON. WHEN I ENGAGE THE BREAK IT MAKES NOISE INITIAL BEFORE IT WILL START TO ENGAGE PROPERLY, BUT THE ABS LIGHT KEEPS SHOWING STEADILY. THE TRUNK OF THE VEHICLE REMAINS LOCKED AND CANNOT OPEN. THE LATCH IS NOT BAD.
Incident date: Jul 8, 2019
ELECTRIC PARKING BREAK (EPB) WARNING LIGHT START BLINKING AFTER THE RELEASE OF THE BRAKE. I LIVED IN A WARM TROPICAL WEATHER. IN MY UNDERSTANDING THIS FUNCTION WORKS ON COLD WEATHER.PROBLEM PERSISTS INTERMITTENTLY. IF VEHICLE TURNED OFF, PROBLEM "DISAPPEARS" BUT APPEARS AGAIN WHEN THE BREAK BUTTON WAS RELEASED. WEEKS LATER THE CAR STARTED TO ACTIVATE THE SMART CITY BREAK ALARM WHEN MOVING IN MY NE... Read more
Incident date: Jul 8, 2019
ELECTRIC PARKING BREAK (EPB) WARNING LIGHT START BLINKING AFTER THE RELEASE OF THE BRAKE. I LIVED IN A WARM TROPICAL WEATHER. IN MY UNDERSTANDING THIS FUNCTION WORKS ON COLD WEATHER.PROBLEM PERSISTS INTERMITTENTLY. IF VEHICLE TURNED OFF, PROBLEM "DISAPPEARS" BUT APPEARS AGAIN WHEN THE BREAK BUTTON WAS RELEASED. WEEKS LATER THE CAR STARTED TO ACTIVATE THE SMART CITY BREAK ALARM WHEN MOVING IN MY NE... Read more
Incident date: Aug 15, 2019
THE DAYLIGHT RUNNING LIGHT ON PASSENGER SIDE IS FLICKERING NON-STOP IN JUST 39K MILES (OUT OF WARRANTY). LEARNED ABOUT THIS YESTERDAY WHILE DRIVING ON A MAJOR BUSINESS ROUTE AND AT THE TRAFFIC LIGHT, ADJACENT CAR DRIVER POINTED OUT (NICE GUY, THANK YOU). CAME HOME AND UPON LOOKING AT IT, I COULDN'T BELIEVE HOW OTHER DRIVERS MIGHT HAVE BEEN ANNOYED WHEN LOOKING THRU THEIR REAR VIEW MIRROR. IT IS AB... Read more
Incident date: May 12, 2019
PROBLEM WITH THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. I NOTICED THAT THE DAYTIME RUNNING LIGHT WAS NOT ILLUMINATED FULLY (ABOUT 25% ILLUMINATED) WHILE DRIVING BEHIND ANOTHER VEHICLE. I EXAMINED THE LIGHT IN MY GARAGE LATER ON AND NOTICED THAT THE LIGHT WAS ALSO FLICKERING IN A RANDOM PATTERN. AFTER DISCOVERING THIS ISSUE, I DROVE THE VEHICLE TO MY DEALERSHIP WHERE I WAS QUOTED $1097.02 PLUS T... Read more
Incident date: Aug 18, 2019
I PURCHASED THIS CAR IN MAY 2016 WITH 68K MILES ON IT. FIRST MONTH REPLACED BOTH HEADLIGHTS BECAUSE THE DRIVERS SIDE WENT OUT. FIGURED OK NO PROBLEM NORMAL SITUATION, REPLACED BOTH DUE TO GOOD PRACTICE YOU DON'T JUST REPLACE ONE. FAST FORWARD 3 MONTHS LATER, THINK IT WAS ALMOST THANKSGIVING. IT WAS GETTING DARK, AND I FIGURED OK IT SEEMS WAY DARKER THAN IT SHOULD. I PULLED OVER TO REALIZE, I HA... Read more
Incident date: Aug 18, 2019
THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON ONLINE FORUMS. THE VEHICLE MANUAL STATES THAT FAILURE OF ANY BULB OR ... Read more
Incident date: Aug 13, 2019
FOR THESE INCIDENTS THERE WAS FRIENDS WHO WAS IN MY VEHICLE DURING AND EVEN WITNESS THESE INCIDENTS HAPPEN WHILE IN THE VEHICLE. ON THE WAY TO WORK I TRIED TO DOWNSHIFT ON THE SPORT MODE LIKE I USUALLY DO. BUT IT CONTINUED TO STAY IN 5, THEN ALL OF SUDDEN IT JUMPED TO 3 AS I SLOW DOWN A BIT THEN ALL OF SUDDEN TO 1 WHICH MADE THE CAR JERK A BIT BOTH TIMES DUE TO GEAR DROP AND CAUSE THE CAR TO REV A... Read more
Incident date: Aug 13, 2019
FOR THESE INCIDENTS THERE WAS FRIENDS WHO WAS IN MY VEHICLE DURING AND EVEN WITNESS THESE INCIDENTS HAPPEN WHILE IN THE VEHICLE. ON THE WAY TO WORK I TRIED TO DOWNSHIFT ON THE SPORT MODE LIKE I USUALLY DO. BUT IT CONTINUED TO STAY IN 5, THEN ALL OF SUDDEN IT JUMPED TO 3 AS I SLOW DOWN A BIT THEN ALL OF SUDDEN TO 1 WHICH MADE THE CAR JERK A BIT BOTH TIMES DUE TO GEAR DROP AND CAUSE THE CAR TO REV A... Read more
Incident date: Aug 13, 2019
FOR THESE INCIDENTS THERE WAS FRIENDS WHO WAS IN MY VEHICLE DURING AND EVEN WITNESS THESE INCIDENTS HAPPEN WHILE IN THE VEHICLE. ON THE WAY TO WORK I TRIED TO DOWNSHIFT ON THE SPORT MODE LIKE I USUALLY DO. BUT IT CONTINUED TO STAY IN 5, THEN ALL OF SUDDEN IT JUMPED TO 3 AS I SLOW DOWN A BIT THEN ALL OF SUDDEN TO 1 WHICH MADE THE CAR JERK A BIT BOTH TIMES DUE TO GEAR DROP AND CAUSE THE CAR TO REV A... Read more
Incident date: Aug 15, 2019
DRIVER SIDE DAY TIME RUNNING LIGHT LED NOT WORKING.
Incident date: Jul 22, 2019
MY VEHICLE ELECTRONICS DOES NOT TURN OFF AFTER THE IGNITION IS TURN OFF DUE TO SHIFTER SWITCH - MAZDA (KDY0-46-040). VEHICLE ONLY HAS 40K MILES AND IS A CONCERN FOR NOT HAVING THE VEHICLE LONG. IT'S A SAFETY RISK AND WILL LEAD ISSUES WITH THE TRANSMISSION IN THE FUTURE.
Incident date: Aug 13, 2019
INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SEVERE SAFETY CONCERN AND WILL SEND THE CAR TO THE DEALERSHIP. VEHICL... Read more
Incident date: Aug 13, 2019
INITIALLY THE CHECK ENGINE LIGHT CAME ON WITH NO NOTICE DRIVABILITY CONCERN. USED OBD SCANNER AND RETRIEVED TWO CODES: P0172 RUNNING RICH, P013A DOWNSTREAM O2 SLOW SWITCH. TWO DAYS LATER THE CAR STALLED TWO TIME, BOTH TIMES RIGHT AFTER VEHICLE STOPPED COMPLETELY WITH BRAKE PEDAL APPLIED. STOPPED DRIVING THE VEHICLE FOR SEVERE SAFETY CONCERN AND WILL SEND THE CAR TO THE DEALERSHIP. VEHICL... Read more
Incident date: Jun 19, 2019
TL* THE CONTACT LEASED A 2019 MAZDA CX-3. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE AND BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) WHERE IT WAS DIAGNOSED THAT PEBBLES WERE CAUSING THE ABNORMAL NOISE AND THE BRAKES NEEDED TO... Read more
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR... Read more
Crash
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR... Read more
Crash
Incident date: Aug 12, 2019
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR... Read more
Crash
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SIDE DAYTIME RUNNING LAMP BURNED OUT. THE CONTACT TOOK THE VEHICLE TO TYRONE SQUARE MAZDA (3300 TYRONE BLVD N, ST. PETERSBURG, FL 33710, (727) 344-3344) WHERE HE PAID OUT OF POCKET TO HAVE THE LIGHT REPAIRED. SOON AFTER, THE PASSENGER SIDE DAYTIME RUNNING LAMP ALSO BURNED OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ... Read more