Showing 29,895 complaints for MAZDA
Incident date: Sep 12, 2019
DRIVE SIDE FRONT TIRE CAME OFF WHILE DRIVING ABOUT 20 MPH. BALL JOINT SEPARATED. CAR SLIDE HIT CUB AND TIRE ON PASSENGER SIDE WAS HIT AND BLEW OUT. THERE IS RECALL ON BALL JOINT. I DID NOT GET NOTICE.
Crash
Incident date: Sep 12, 2019
DRIVE SIDE FRONT TIRE CAME OFF WHILE DRIVING ABOUT 20 MPH. BALL JOINT SEPARATED. CAR SLIDE HIT CUB AND TIRE ON PASSENGER SIDE WAS HIT AND BLEW OUT. THERE IS RECALL ON BALL JOINT. I DID NOT GET NOTICE.
Crash
Incident date: Jul 14, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT TOOK THE VEHICLE TO OURISMAN MAZDA OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, 301-424-7800) DUE TO AN ELECTRICAL FAILURE THAT AFFECTED THE INSTRUMENT PANEL, THE VEHICLE'S SENSORS, AND THE HOME SCREEN. THE DEALER INFORMED THE CONTACT THAT A CERTAIN CONSOLE THAT CONTROLLED THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND THE PART WOULD BE
... COVERED UNDER WARRANTY. THE CONTACT WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE CONTACT WOULD BE INFORMED WHEN THE PARTS WERE AVAILABLE. THE VEHICLE HAD BEEN IN THE DEALER'S POSSESSION FOR ALMOST TWO MONTHS. THE CONTACT HAD NOT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND WAS APOLOGETIC TO THE CONTACT FOR THE INCONVENIENCE. THE CONTACT WAS INFORMED THAT THEY WERE INVESTIGATING THE MATTER. THE CONTACT FILED AN INTERNAL COMPLAINT WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: May 1, 2019
THE THROTTLE WILL STICK OPEN. IT HAPPENS TYPICALLY IN THE WINTER WHEN IT'S REALLY COLD BUT LATELY, IT HAS BEEN HAPPENING WHEN IT'S WARM OUT. IN ORDER FOR ME TO GET CONTROL OF THE VEHICLE I HAVE TO QUICKLY SHIFT IT INTO NEUTRAL AND POWER OFF THE VEHICLE AND COAST TO A STOP. IF I DO NOT SHUT THE POWER OFF THE MOTOR RACES AND SOUNDS LIKE IT IS GOING TO BLOW UP.
Incident date: Sep 13, 2019
42K MILES LEFT REAR WHEEL BECAME SUPER HOT, TOOK TO MECHANIC, LEFT YEAR CALIPER WAS LOCKED UP , CALLED MAZDA THEY CAN DO NOTHING CAR OUT OF WARRANTY, I HAVE SEEN MANY OF THESE CARS WITH SAME ISSUE
Incident date: Sep 12, 2019
I PURCHASED A CAR OVER A YEAR AGO FOR MY SON FROM CRYSTAL AUTO MALL IN GREENBROOK, NJ, A MAZDA 3,2018. THE DAY AFTER I GOT THE CAR THE TIRE PRESSURE LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND THEY ADVISED THAT NOTHING WAS WRONG WITH THE TIRE OR RIM. ON THE WAY HOME FROM THAT SERVICE VISIT THE TIRE LIGHT CAME ON AGAIN. MY SON COMMUTES SO THE CAR IS NOT USED ON A DAILY BASIS, IF IT SITS MORE THAN 2
... DAYS THE TIRE IS COMPLETELY FLAT. THIS HAS BEEN A CONSISTENT ISSUE FROM THAT TIME UNTIL NOW. I HAVE TAKEN THE CAR IN FOR SERVICE SEVERAL TIMES FOR THIS SAME ISSUE AND THIS DEALERSHIP HAS BEEN COMPLETELY UNRESPONSIVE AND CARELESS ABOUT MY SITUATION. THEY HAVE NOT FIXED THE PROBLEM AND HAVE NOT ATTEMPTED TO REMEDY THE SITUATION. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY SON AND OTHER DRIVERS WHO COULD BE POTENTIALLY HARMED BECAUSE OF NEGLECT BY THIS DEALERSHIP AND THE DEFECT AND OR ISSUE WITH THIS TIRE. YOUR ASSISTANCE IS APPRECIATED.Read more
Incident date: Sep 11, 2019
MY MAZDA 6 STARTED OVERHEATING DURING A HEAVY TRAFFIC DAY. EVER SINCE, I NOTICED IT WOULD ONLY START OVER HEATING ONLY WHEN THE CAR IS IDLE AT A LIGHT, TRAFFIC, OR PARKED FOR ABOUT 5 MINUTES AND THEN SLOWLY START CREEPING UP. IF I GIVE IT SOME RPM, THE GAUGE COMES BACK TO NORMAL READING. *ADDITIONAL INFO - HEATER ONLY WORKS WHEN RIDING - I HAVE TO ADD A BIT OF COOLANT EVERYDAY - CHANGED
... THERMOSTAT, FAN CONTROL MODULE AND FANS WORK WELL.Read more
Incident date: Sep 10, 2019
THE A/C EVAPORATOR TANK CONDENSATION DRAIN CLOGS. OURS HAS CLOGGED TWICE AND THE FIRST TIME THE WATER IN THE TANK WOULD SLOSH AROUND AND HEAR IT WHEN MAKING A LEFT TURN. EVENTUALLY IT RUINED THE BLOWER MOTOR TO THE A/C, WHICH HAD TO BE REPLACED. NOW 19 MONTHS LATER, WE HEARD THE WATER AGAIN AND TOOK IT IN RIGHT AWAY AND IT WAS CLOGGED AGAIN AND THE BLOWER MOTOR HAS TO BE REPLACED AGAIN. THIS I
... S A DESIGN DEFECT. THERE SHOULD BE A BETTER DRAIN SYSTEM. CLEARLY THIS IS AN ISSUE WITH THE MAZDA CX-9 MODEL IN SEVERAL YEARS BECAUSE THERE ARE VIDEOS OF HOW TO UNCLOG THE A/C DRAIN.Read more
Incident date: Jul 15, 2019
WHILE THE VEHICLE IS IN MOTION THE RIGHT SIDE BLIND SPOT MONITORING SYSTEM DOES NOT WORK OCCASIONALLY. SOMETIMES THIS HAPPENS WITH A WARNING MESSAGE BUT SOMETIMES IT HAPPENS WITHOUT A WARNING. MULTIPLE REPAIR ATTEMPTS HAVE BEEN MADE BUT THE ISSUE STILL KEEPS HAPPENING. MAZDA IS TRYING TO WORK ON THIS ISSUE BUT IS NOT ABLE TO FIGURE OUT WHAT IS WRONG WITH THEIR VEHICLES.
Incident date: Sep 1, 2019
HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. PEDAL GETS REALLY HARD TO PUSH THEN IT GOES TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE. IN A PANIC STOP IT FEELS THAT THE CAR WILL NOT BE ABLE TO STOP. I AM TOLD THAT THE BRAKE BOOSTER HAS FAILED. THE MILEAGE ON THE VEHICLE IS APPROXIMATELY 138,000 MILES.
Incident date: Oct 4, 2018
TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NEW ENGLAND MOTORS OF FITCHBURG (LOCATED AT 71 JOHN FITCH HWY, FITCHBURG, MA 01420) WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Incident date: Oct 4, 2018
TL* THE CONTACT OWNS A 2005 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NEW ENGLAND MOTORS OF FITCHBURG (LOCATED AT 71 JOHN FITCH HWY, FITCHBURG, MA 01420) WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Incident date: May 9, 2018
WHEN I HIT THE BRAKES, THE LIGHT FLASH ALMOST AS IF IT FLASHING MY BRIGHT LIGHT, NO MATTER WHERE OR HOW FAST OR SLOW I'M DRIVING.
Incident date: Sep 5, 2019
DRIVING IN THE CITY WHILE A CAR IN FRONT IS TURNING RIGHT AND WELL OUT OF THE CARS FUTURE PATH, THE SMART CITY BRAKE FEATURE WILL ILLUMINATE ON THE DASH TO BRAKE. THERE IS NO NEED TO BRAKE AS THE CAR IN FRONT IS TURNING OUT OF THE WAY. VERY ANNOYING AND UPSETS MY WIFE AS A PASSENGER. RADAR NEEDS REFLASHED AND THE BEAM WIDTH BE SMALLER. CAR SHOULD SEE THAT THE CAR IS LEAVING THE RADAR PATH AND SHO
... ULD NOT START BEEP. THIS HAPPENS ALOT.Read more
Incident date: Sep 6, 2019
WHILE DRIVING ON A CITY STREET AND THERE IS A CAR STOPPED IN FRONT, I WILL START TO BRAKE LIGHTLY AND THEN INCREASE BRAKING IF NEEDED. THREE TIMES THE CAR HAS STOPPED ITSELF WITH MAZDA'S "SMART CITY BRAKE" FEATURE. I HAD SPACE TO STOP IN TIME, BUT THE CAR'S SCB TAKES OVER AND VIOLENTLY BRAKES THE CAR TO A STOP AN INCREASES THE CHANCE OF A REAR END COLLISION FROM A CAR FOLLOWING ME. THIS HAS HAPPEN
... ED 3 TIMES. EVERY TIME I HAD CONTROL AND COULD STOP IN TIME AND THE VEHICLE'S ALGORITHM SAYS TOO CLOSE AND STOPS THE CAR VIOLENTLY, EVEN IF I AM APPLYING THE BRAKES ALREADY. UNACCEPTABLE TO HAVE THE SCB FEATURE THIS SENSITIVE, AND SHOULD NOT BRAKE MORE IF THE DRIVER IS ALREADY APPLYING THE BRAKES.Read more
Incident date: Aug 2, 2019
ALL LIGHTS AND GAUGES TURN OFF AND DISABLE, INCLUDING: APPLE CAR PLAY, NAVIGATION, AUDIO, AIR CONDITIONING, BLUETOOTH, SENSORS, AND ALL GAGES IN THE DASH--
Incident date: Sep 11, 2019
POWER BOOSTER HIGH PITCH SOUND WHEN PRESSING BRAKES AND BRAKES ARE HARD WHEN PRESSED THEN GO SOFT AND HARD TO STOP THE CAR.
Incident date: Sep 11, 2019
HEATED SEAT SHUTS OFF RANDOMLY WHILE DRIVING
Incident date: Sep 10, 2019
MY 2014 MAZDA3 IS LEAKING FROM A SEAM IN THE FUEL TANK. THERE IS AN EXISTING CAMPAIGN FOR OTHER 2014 MAZDA3S #16V684000 BUT MY VIN APPARENTLY IS NOT CAUGHT IN THAT CAMPAIGN. SEEMS HIGHLY SUSPECT THAT SOME VEHICLES OF THE SAME YEAR WERE MISSED WHEN DEVELOPING THE CAMPAIGN. MY VEHICLE IS ON THE LIFT NOW AND MY MECHANIC IS WATCHING FUEL DRIP FROM THE SEAM IN THE TANK. NOTE THIS IS HAPPENING WITH A
... FULL TANK OF FUEL, WHEN VEHICLE IS STATIONARY. AFTER PARKING THERE IS DISTINCT FUEL ORDER EMANATING FROM THE REAR OF THE VEHICLE.Read more
Incident date: Sep 8, 2019
MY WIFES CAR IS JUST OVER 3 YEARS OLD, COUPLE MONTH OUT OF WARRANTY OF COARSE HOWEVER THE EMERGENCY PARKING BRAKE LIGHT FOR NO REASON COMES ON AND BLINKS WHEN IT DOES THIS IT ALSO BLINK THE RED LIGHT ON THE DASH. IT WAS ONLY DOING THIS AT START UP HOWEVER NOW IT SEEM TO DO IT AT RANDOM EVEN WHILE DRIVING WHICH IS VERY SCARY TO THINK YOUR BRAKES COULD ACTUALLY LOCKUP. CALLED MAZDA USA, AND THEY SAI
... D WELL IT MUST BE DIAGNOSED BY ONE OF THERE DEALERSHIP AND EVEN THEN WOULD NOT PROBABLY CONSIDER COVERING ANY PART OF THE BILL WHICH CAN RUN UP TO $1000.00 FOR THE EPB MODULE. THIS CAR HAS BEEN 100% CARED FOR ALL RECORDS BARELY 21.000 MILES, THIS IS THE 3RD FAULTY ISSUE OF SOMETHING BREAKING ON THIS CAR-1ST- ONE OF THOSE EXPENSIVE LED LIGHTS BURNED OUT, 2ND ELECTRIC SEAT MOTOR BURN OUT,AND NOW THIS MODULE AND THE CUSTOMER REP STATES THEY ARE NOT AT LIBERTY TO DISCUSS IF THIS WAS IN FACT A PROBLEM AND SAFETY ISSUE .PLEASE BE SAFE AND CAREFUL WHEN YOU PURCHASING YOUR MAZDA CX-5Read more
Incident date: Jan 1, 2018
WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT
... OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.Read more
Incident date: Jan 1, 2018
WHEN THE CAR IS PUT INTO PARK IT DOES NOT ALWAYS REGISTER COMPLETELY. THE GEAR IS CLEARLY IN PARK, THE DOORS UNLOCK, BUT WHEN I PUSH THE IGNITION OFF THE RADIO STAYS ON. THIS APPARENTLY HAPPENS TO A LOT OF PEOPLE AND IS A FAULTY AT SHIFTER SWITCH (ACCORDING TO THE INTERNET). IT WILL OFTEN TAKE SOME FIDDLING AND 'AGGRESSIVELY' PUTTING IT INTO PARK SOMETIMES 15 TIMES BEFORE I ACTUALLY GET IT TO SHUT
... OFF. MAZDA HAS CHANGED THE WAY THEY MAKE THIS PART, BUT HAVEN'T ISSUED A RECALL.Read more
Incident date: Jan 18, 2019
ON 01/18/2019 I TOOK VEHICLE I PURCHASED, TO MOCK FORD IN GRANT'S PASS OREGON FOR TAKARA AIRBAG RECALL. THIS IS WHEN I BECAME AWARE OF SAFETY ISSUE THAT VEHICLES AUR BAGS HAD BEEN CUT OUT AND REMOVED. THE SERVICE GUY AT MOCK FORD EXPLAINEDAND GAVE ESTIMATE WHICH WAS GREATER THAN WHAT CARS VALUE WAS. THE SELLER OF CAR AARON RONSON NEVER DISCLOSED ANY ISSUES. ONLY THAT HE BOUGHT FROM A FRIEND TH
... AT BUYS AND FIXES CARS. HIS FRIEND WORKED AT A WRECKING YARD. MY SAFETY CONCERN AS WELL AS INSURANCE COVERAGE IS HAVE BEEN B.CEFFECTED. MY COMPLAINT IS NO FOUND RECORDS OF VEHICLEACCIDENT. AND NO BRANDING OF TITLE IT IS CLEAR. NO EVIDENCE OF AIRBAD DEPLOYMENT. I HAVE BEEN REFUSED COPIES IF PREVIOUS OWNER TO INVESTIGATED KNOWLEDGE PRIOR TO MY PURCGASE.Read more
Incident date: Sep 2, 2019
I HAVE OWNED THIS VEHICLE FOR THREE YEARS AND THE POWER BRAKES HAVE FAILED THREE SEPARATE TIMES. EACH TIME THIS HAPPENS THE PEDAL IS EXTREMELY HARD TO PUSH AND WILL NOT GO DOWN. EACH TIME I WAS DRIVING IN CITY TYPE TRAFFIC. I HAVE TAKEN THE CAR TO JIM ELLIS MAZDA IN MARIETTA GA. THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND RECOMMENDED A BRAKE FLUID FLUSH HAVING SAID THE FLUID WAS DIRTY. ALSO SAID
... I NEEDED REAR BRAKE PADS DUE TO WEAR BUT THEY WERE FINE.I DID REPLACE THEM WITH NEW AS A PRECAUTION AS I AM A RETIRED AUTOMOTIVE TECHNICIAN. I WILL ATTACH A PHOTO OF THE PADS.THE CAR HAS 49000 MILES ON IT AND WAS PURCHASED CERTIFIED PRE OWNED IN OCTOBER 2016. MY WIFE IS AFRAID TO DRIVE THIS CAR NOW SINCE WE DON'T KNOW WHEN THIS MAY OCCUR AGAIN. EACH TIME THE BRAKES FAILED IT WAS HOT WEATHER AND THE OCCURRENCE WAS SEPT 2ND 2019.Read more
Crash
Incident date: Aug 9, 2019
DRIVERS SIDE LED DAYTIME RUNNING LIGHT IS DIM AND DIFFICULT TO SEE.
Incident date: Aug 29, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 20 MPH AND BELOW, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL WITH FORCE TO INCREASE THE SPEED. THE CONTACT TOOK THE VEHICLE TO FINDLAY MAZDA (7760 EASTGATE ROAD, HENDERSON, NV 89011, (702) 955-5555) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V497000 (ENGINE, POWER TRAIN); HOWEVER, THE REPAIR DID NOT CORR
... ECT THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO LOCATE ANY FAILURE CODES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2318934006. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,800.Read more
Incident date: Aug 29, 2019
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. WHILE DRIVING 20 MPH AND BELOW, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL WITH FORCE TO INCREASE THE SPEED. THE CONTACT TOOK THE VEHICLE TO FINDLAY MAZDA (7760 EASTGATE ROAD, HENDERSON, NV 89011, (702) 955-5555) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V497000 (ENGINE, POWER TRAIN); HOWEVER, THE REPAIR DID NOT CORR
... ECT THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO LOCATE ANY FAILURE CODES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2318934006. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,800.Read more
Incident date: Jan 1, 2019
TAKATA RECALL. THE HEADLIGHTS ARE A DANGER. MY 2009 MAZDA CX-7 IS VERY DANGEROUS. THE INSIDE OF THE LAMPS ARE ALL COATED. I NEVER HAD AN ACCIDENT. THEY ARE JUST A DEATH TRAP. I CANNOT USE THEM. I USE MY BRIGHTS SO I DON'T GET IN AN ACCIDENT.
Incident date: Aug 25, 2019
SUDDEN POWER STEERING LOSS WHILE DRIVING ON AN ENTRY RAMP OF A HIGHWAY, ACCOMPANIED BY ILLUMINATION OF MULTIPLE LIGHTS ON THE DASHBOARD. STEERING LOSS OCCURRED WHILE VEHICLE STEERING WHEEL WAS TURNED AND VEHICLE WAS IN MOTION AND PREPARING TO MERGE ONTO HIGHWAY. STEERING WHEEL SUDDENLY AND VIOLENTLY JERKED FROM MY HANDS, CAUSING THE VEHICLE TO STEER IN THE DIRECTION OFF THE ROAD. DASH LIGHTS (INCL
... UDING POWER STEERING) FLASHED INTERMITTENTLY, HOWEVER WOULD REMAIN CONSTANTLY ON WHEN STEERING WAS PULLED FROM CENTER POSITION. POWER STEERING LOSS WAS SPONTANEOUS, INTERMITTENT, AND WITHOUT WARNING. VEHICLE DID NOT RECORD ANY DIAGNOSTIC FAULT CODES WHILE LIGHTS WERE DISPLAYED. SYMPTOMS VEHICLE DISPLAYED COINCIDE WITH "RECALL SUMMARY" FOUND DOCUMENTED ON NHTSA RECALL 10V374000 FOR THE 2007 MAZDA5. INCIDENT OCCURRED BRIEFLY AT LOW SPEEDS WHILE PARKING ON 08/23/2019 AND RESOLVED AFTER VEHICLE WAS TURNED OFF AND RESTARTED. INCIDENT REOCCURRED WHILE MERGING ONTO HIGHWAY AT HIGH RATE OF SPEED AS DESCRIBED ABOVE ON 08/25/2019. WHILE INCIDENT OCCURS AND LIGHTS ILLUMINATED ON DASHBOARD, THE STEERING WHEEL MOTION IS VERY RESTRICTED AND THE WHEEL AUTOMATICALLY FORCES ITSELF BACK TO THE CENTER (NEUTRAL) POSITION. THE LIGHTS ON THE DASHBOARD WILL REMAIN CONSTANTLY ILLUMINATED WITH ANY MOVEMENT OF THE STEERING WHEEL AWAY FROM THE CENTER/NEUTRAL POSITION. THE RADIO ALSO HAS HELLO DISPLAYED, AS IF THE VEHICLE WAS JUST STARTED, EVEN THOUGH THE VEHICLE IS IN MOTION AND WAS NEVER TURNED OFF.Read more
Incident date: Jul 20, 2019
I OWN A 2004 MAZDA TRIBUTE FROM NEW. IT CURRENTLY HAVE AROUND 94000 MILES, MECHANICALLY AND COSMETICALLY MAINTAINED. JUST RECENTLY I STARTED HEARING A BANGING NOISE FROM THE PASSENGER REAR AREA. I HAVE SOME STUFF IN THE CARGO AREA ON THAT SIDE SO I FIGURED IT WAS BOUNCING AROUND. SO I REMOVED EVERYTHING AND STILL HAD THE BANGING. UPON FURTHER INSPECTION I DISCOVERED A PASSENGER SIDE REAR WHEEL WEL
... L AND SHOCK TOWER ROTTING AWAY...THIS IS NOT ACCEPTABLE...IT PRESENTS MUCH DANGER TO ALL OCCUPANTS AND OTHER VEHICLES OCCUPANTS!!! THIS SHOULD NEVER BE AND SHOULD BE TAKEN SERIOUSLY BY THE MANUFACTURER BUT IT IS NOT. LOTS OF 2001 TO 2010 MAZDA TRIBUTES, FORD ESCAPES AND MERCURY MARINERS, ARE AFFECTED BY THIS PROBLEM. PLEASE HAVE THE MANUFACTURER MAKE GOOD ON THIS DEFECT.Read more
Incident date: Oct 14, 2018
LED LIGHTS IN THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAVE FAILED. HEADLIGHT (LOW/HIGH BEAMS) AND DIRECTIONAL SIGNAL CONTINUE TO OPERATE NORMALLY. CAR WAS STATIONARY WHEN A FRIEND NOTICED THE PROBLEM. ONLINE RESEARCH INDICATED THAT THIS HAS BEEN REPORTED AS A PROBLEM IN NUMEROUS CASES. DEALER ACKNOWLEDGED OTHER OWNERS REPORTING SAME PROBLEM AND ADDED MY INFORMATION ON THEIR RECORDS.
Incident date: Aug 19, 2019
THE DASHBOARD ON THE DRIVERS SIDE MELTED INTO THE CONSISTENCY OF LIQUID TAR.IT IS STICKY AND VERY SHINNING CAUSING BLINDING GLARE. I TOOK IT TO THE LODI MAZDA DEALER AND THEY TOLD ME THERE WAS AN EXTENDED WARRANTY THAT EXPIRED 1 MONTH AGO AND THEY COULD NOT REPAIR THIS FOR FREE. I CALLED THE COOPERATE OFFICE WHO SAID THEY ARE NO LONGER RESPONSIBLE FOR THE REPAIRS EVEN THOUGH THEY ARE AWARE THE DAS
... HBOARD WAS NOT HEAT RESISTANT. HOW IRONIC THAT THIS HAPPENED TO MY CAR 1 MONTH AFTER THE WARRANTY WAS UP. THE DEALER SAID IT WOULD COST ME 1200 DOLLARS TO REPAIR.SINCE THIS WAS THERE FAULT FOR INSTALLING A NOT HEAT RESISTANT DASH THEY SHOULD REPLACE IT AT ANYTIME FOR FREE. IT IS VERY DIFFICULT TO SEE OUT OF THE FRONT WINDOW WITH THE GLARE THE MELTED DASH CAUSES.Read more
Incident date: Sep 1, 2019
CAR RANDOMLY LOSES POWER, LOSS OF STEERING AND THE STEERING WHEEL LIGHT BLINKS. IT GETS HARD TO CONTROL AND THE CAR WILL SHUT OFF. NO MATTER WHERE OR WHAT THE CONDITIONS.
Incident date: Sep 3, 2019
VEHICLE SUBFRAME ALMOST COMPLETELY RUSTED OUT.
Incident date: Aug 31, 2019
MY SON WAS DRIVING THE CAR WITH SPEED 20 AND HIS DAD WAS SITTING NEXT TO HIM. HE TURNED TO NEIGHBORHOOD GATE. HE PRESSED THE BRAKE BUT THE CAR ACCELERATES ON ITS OWN LIKE CRAZY. IN SHORT DISTANCE FROM SPEED 20 WENT TO A SPEED THAT FLIPPED OVER AT THE GATE. INSTEAD OF BRAKE CAR ACCELERATED SO FAST THAT WAS UNBELIEVABLY. HOPEFULLY NO INJURY HAPPENED. BUT THE CAR IS TOTAL LOST.
Crash
Incident date: Jul 29, 2019
JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTER
... MITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.Read more
Incident date: Jun 1, 2019
2003 MAZDA PROTEGE WOULD NOT PASS 2019 VIRGINIA SAFETY INSPECTION DUE TO DEFECTIVE PASSENGER SIDE AIRBAG. DEALER CANNOT REPLACE BECAUSE MAZDA HAS DISCONTINUED THAT PART. UNDER VIRGINIA LAW, CAR CANNOT BE OPERATED WITHOUT VALID INSPECTION CERTIFICATE. INSPECTION DISCLOSED NO OTHER DISQUALIFYING CONDITIONS.
Incident date: Aug 19, 2019
DRIVER'S SEAT DOES NOT SLIDE BACK AND FORWARD AT ALL. IS STUCK IN THE BACK POSITION.
Incident date: Aug 23, 2019
MY WIFE TOOK OUR 2014 MAZDA CX-9 TO LIBERTY MAZDA FOR A CHECK ENGINE LIGHT THAT CAME ON THE EVENING BEFORE SHE ALREADY AND AN APPOINTMENT FOR ANOTHER ISSUE. SHE ASKED THEM TO CHECK THE LIGHT AS WELL. AFTER THEIR FINDINGS THEY TOLD SUE THE CAR HAD A CATASTROPHIC WATER PUMP ENGINE FAILURE. THIS WATER PUMP IS LOCATED INSIDE THE TIMING CHAIN COVER AND LEAKS COOLANT IN TO THE ENGINE. AT THIS POINT WE
... WERE HANDED OVER TO A SALES REP. WHO INFORMED US THIS WAS A FOOLISH DESIGN WITH THE WATER PUMP LOCATED IN THE POWERTRAIN BEHIND THE TIMING CHAIN COVER. THIS CAUSES CATASTROPHIC ENGINE FAILURE WITH NO WARNING THIS IS WRONG AND SHOULD NOT HAPPEN. WE TALKED TO JASON THE SALES MANAGER WHO REITERATED THE SAME MESSAGE AND SAID HE WOULD PUT IN A GOOD WORD FOR ME IF COOPERATE CALLED ABOUT MY COMPLAINT. HE DID AND COOPERATE OFFERED US THE EPLAN ON A NEW CAR. APPROXIMATELY $2,000.00 FOR A CAR VALUED AT $12-14,000.00 THIS ENGINE WAS MANUFACTURED BY FORD FOR MAZDA AND THE FORD ESCAPES HAVE THE SAME TROUBLE. PLEASE FEEL FREE TO CONTACT MERead more
Incident date: Aug 23, 2019
MY WIFE TOOK OUR 2014 MAZDA CX-9 TO LIBERTY MAZDA FOR A CHECK ENGINE LIGHT THAT CAME ON THE EVENING BEFORE SHE ALREADY AND AN APPOINTMENT FOR ANOTHER ISSUE. SHE ASKED THEM TO CHECK THE LIGHT AS WELL. AFTER THEIR FINDINGS THEY TOLD SUE THE CAR HAD A CATASTROPHIC WATER PUMP ENGINE FAILURE. THIS WATER PUMP IS LOCATED INSIDE THE TIMING CHAIN COVER AND LEAKS COOLANT IN TO THE ENGINE. AT THIS POINT WE
... WERE HANDED OVER TO A SALES REP. WHO INFORMED US THIS WAS A FOOLISH DESIGN WITH THE WATER PUMP LOCATED IN THE POWERTRAIN BEHIND THE TIMING CHAIN COVER. THIS CAUSES CATASTROPHIC ENGINE FAILURE WITH NO WARNING THIS IS WRONG AND SHOULD NOT HAPPEN. WE TALKED TO JASON THE SALES MANAGER WHO REITERATED THE SAME MESSAGE AND SAID HE WOULD PUT IN A GOOD WORD FOR ME IF COOPERATE CALLED ABOUT MY COMPLAINT. HE DID AND COOPERATE OFFERED US THE EPLAN ON A NEW CAR. APPROXIMATELY $2,000.00 FOR A CAR VALUED AT $12-14,000.00 THIS ENGINE WAS MANUFACTURED BY FORD FOR MAZDA AND THE FORD ESCAPES HAVE THE SAME TROUBLE. PLEASE FEEL FREE TO CONTACT MERead more
Incident date: Aug 28, 2019
RUSTED OFF RIGHT REAR STRUT MOUNT, REAR FRAME. CASUES BRAKE LINE TO SEVERE AND BRAKES TO GO OUT WHILE DRIVING. CAR IS NON-REPARABLE AND MUST BE TOTALLED. SEEMS LIKE THIS HAS HAPPENED ALOT AND THEY ALREADY HAD A RECALL ON FOR RUST ISSUE IN FRONT OF THE CAR. ?????
Incident date: Feb 3, 2019
MAZDA 2007 MAZDA 6 WITH SEVERE CORROSION TO ENGINE SUBFRAME POSING A VERY SERIOUS SAFETY CONCERN IF BREAKS WHILE DRIVING. CURRENT MAZDA 6 IN QUESTION HAD LESS THAN 100K MILES AND WAS SPOTTED BY AN OIL CHANGE TECHNICIAN. I'VE ASKED A COUPLE MECHANICS AND WAS INFORMED THE CAR WOULD BE A POSSIBLE DEATH TRAP TO MYSELF OR OTHERS IF NOT FIXED QUICKLY. ALL PARTIES ARE AMAZED AT AMOUNT OF CORROSION, INTER
... NET SEARCHES SUGGEST THIS IS A VERY COMMON PROBLEM AND ALREADY A RECALL IN PLACE FOR OTHER YEAR MAZDA 6'S.Read more
Incident date: Feb 3, 2019
MAZDA 2007 MAZDA 6 WITH SEVERE CORROSION TO ENGINE SUBFRAME POSING A VERY SERIOUS SAFETY CONCERN IF BREAKS WHILE DRIVING. CURRENT MAZDA 6 IN QUESTION HAD LESS THAN 100K MILES AND WAS SPOTTED BY AN OIL CHANGE TECHNICIAN. I'VE ASKED A COUPLE MECHANICS AND WAS INFORMED THE CAR WOULD BE A POSSIBLE DEATH TRAP TO MYSELF OR OTHERS IF NOT FIXED QUICKLY. ALL PARTIES ARE AMAZED AT AMOUNT OF CORROSION, INTER
... NET SEARCHES SUGGEST THIS IS A VERY COMMON PROBLEM AND ALREADY A RECALL IN PLACE FOR OTHER YEAR MAZDA 6'S.Read more
Incident date: Feb 3, 2019
MAZDA 2007 MAZDA 6 WITH SEVERE CORROSION TO ENGINE SUBFRAME POSING A VERY SERIOUS SAFETY CONCERN IF BREAKS WHILE DRIVING. CURRENT MAZDA 6 IN QUESTION HAD LESS THAN 100K MILES AND WAS SPOTTED BY AN OIL CHANGE TECHNICIAN. I'VE ASKED A COUPLE MECHANICS AND WAS INFORMED THE CAR WOULD BE A POSSIBLE DEATH TRAP TO MYSELF OR OTHERS IF NOT FIXED QUICKLY. ALL PARTIES ARE AMAZED AT AMOUNT OF CORROSION, INTER
... NET SEARCHES SUGGEST THIS IS A VERY COMMON PROBLEM AND ALREADY A RECALL IN PLACE FOR OTHER YEAR MAZDA 6'S.Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EICH MAZDA (1933 W DIVISION ST, ST CLOUD, MN 56301, (320) 251-1737) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE
... RE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EICH MAZDA (1933 W DIVISION ST, ST CLOUD, MN 56301, (320) 251-1737) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE
... RE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Aug 28, 2019
2016 CX-5. LAST YEAR, THE DRIVER SIDE DAYTIME RUNNING LED HEADLIGHT STARTED FLICKERING FOR A FEW MONTHS, THEN WENT COMPLETELY DARK. CAR WAS STILL UNDER WARRANTY, SO IT WAS REPLACED FOR FREE. NOW THE PASSENGER SIDE DAYTIME RUNNING LED HEADLIGHT IS DOING THE SAME THING. CAR IS NO LONGER UNDER WARRANTY AND MAZDA SAYS IT WILL COST $1200. I WENT ONLINE AND FOUND HUNDREDS OF IDENTICAL COMPLAINTS. T
... HERE SHOULD BE A RECALL.Read more
Incident date: Aug 19, 2019
I HIT A DEER AT 45 MILES AN HOUR THEN HIT THE HIT TOTALLING THE CAR, THE AIRBAG DID NOT COME OUT, THE SEAT BELT DID NOT LOCK CAUSING ME TO BE SLAMMED INTO THE STEELING WHEEL, NOW I SUFFER GREAT PAIN, CAN'T MOVE MY NECK, CAN'T LAY DOWN BC OF SUCH BAD HEADACHE I THROW UP, I SLEEP SITTING UP, SOMETHING IN THE CAR LIKE METAL FRAGMENT HIT ME IN THE LEFT EYE, NOW I CAN BARELY SEE OUT OF MY LEFT EYE. AN
... D MUST CONTINUE MEDICAL TREATMENT. AND SOMEONE IS GOING TO PAY FOR MY MEDICAL TREATMENT AND PAIN AND SUFFERING, BC THAT SEAT BELT NOT LOCKING CAUSED MY INJURIES, MY INSURANCE COMPANY TOTALLED MY CAR OUT BC OF THE SEVERE DAMAGE TO IT.Read more
Crash
1 injured
Incident date: Aug 19, 2019
I HIT A DEER AT 45 MILES AN HOUR THEN HIT THE HIT TOTALLING THE CAR, THE AIRBAG DID NOT COME OUT, THE SEAT BELT DID NOT LOCK CAUSING ME TO BE SLAMMED INTO THE STEELING WHEEL, NOW I SUFFER GREAT PAIN, CAN'T MOVE MY NECK, CAN'T LAY DOWN BC OF SUCH BAD HEADACHE I THROW UP, I SLEEP SITTING UP, SOMETHING IN THE CAR LIKE METAL FRAGMENT HIT ME IN THE LEFT EYE, NOW I CAN BARELY SEE OUT OF MY LEFT EYE. AN
... D MUST CONTINUE MEDICAL TREATMENT. AND SOMEONE IS GOING TO PAY FOR MY MEDICAL TREATMENT AND PAIN AND SUFFERING, BC THAT SEAT BELT NOT LOCKING CAUSED MY INJURIES, MY INSURANCE COMPANY TOTALLED MY CAR OUT BC OF THE SEVERE DAMAGE TO IT.Read more
Crash
1 injured
Incident date: Aug 19, 2019
I HIT A DEER AT 45 MILES AN HOUR THEN HIT THE HIT TOTALLING THE CAR, THE AIRBAG DID NOT COME OUT, THE SEAT BELT DID NOT LOCK CAUSING ME TO BE SLAMMED INTO THE STEELING WHEEL, NOW I SUFFER GREAT PAIN, CAN'T MOVE MY NECK, CAN'T LAY DOWN BC OF SUCH BAD HEADACHE I THROW UP, I SLEEP SITTING UP, SOMETHING IN THE CAR LIKE METAL FRAGMENT HIT ME IN THE LEFT EYE, NOW I CAN BARELY SEE OUT OF MY LEFT EYE. AN
... D MUST CONTINUE MEDICAL TREATMENT. AND SOMEONE IS GOING TO PAY FOR MY MEDICAL TREATMENT AND PAIN AND SUFFERING, BC THAT SEAT BELT NOT LOCKING CAUSED MY INJURIES, MY INSURANCE COMPANY TOTALLED MY CAR OUT BC OF THE SEVERE DAMAGE TO IT.Read more
Crash
1 injured