Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jan 1, 2018
VEHICLE PUSH TO START FAILS WHEN SHUTTING OFF CAR. THE CAR'S NOT READING THAT IT IS IN PARK. ENGINE WILL SHUT OFF BUT ALL VEHICLE ELECTRONICS WILL STAY ON AND CAR CAN STILL BE SHIFED OUT OF GEAR. DEALERSHIP REPLACED GEAR SELECTOR SWITCH WHICH THEY SAID HAD A FAULTY SPRING.
Incident date: Jan 1, 2018
VEHICLE PUSH TO START FAILS WHEN SHUTTING OFF CAR. THE CAR'S NOT READING THAT IT IS IN PARK. ENGINE WILL SHUT OFF BUT ALL VEHICLE ELECTRONICS WILL STAY ON AND CAR CAN STILL BE SHIFED OUT OF GEAR. DEALERSHIP REPLACED GEAR SELECTOR SWITCH WHICH THEY SAID HAD A FAULTY SPRING.
Incident date: Sep 27, 2019
I AM NOTICING EXCESSIVE PAINT CHIPS ON THE HOOD AND FRONT FENDERS OF MY 2017 MAZDA 3. THE PAINT IS: SOUL RED CRYSTAL PAINT. I HAVE NOT NOTICED OR HEARD ROAD DEBRIS HIT THE CAR. THE CAR HAS ABOUT 23000 MILES. THE PAINT SEEMS VERY THIN. I HAVE NOTICED OTHER MAZDA OWNERS WITH THIS PAINT HAVING SIMILAR ISSUES. PERHAPS THESE CARS SHOULD BE RECALLED AND BE REPAINTED. I HAVE SUBMITTED A PHOTO - THERE... Read more
Incident date: Sep 26, 2019
ENGINE WILL STALL OUT WHILE DRIVING VEHICLE LOSES ALL POWER CHECK ENGINE LIGHT COMES ON BATTERY LIGHT COMES ON TRACTION CONTROL LIGHT COMES ON. WHEN ENGINE STALLS OUT AND THEN I LOSE POWER STEERING AND BRAKE CONTROL AND WILL HAVE TO PULL OVER TO THE SIDE TO RESTART THE VEHICLE. ENGINE WILL SPUTTER ON START UP WHICH SOUNDS LIKE A FAULTY MASS AIRFLOW SENSOR THIS IS A 2014 MAZDA MAZDA 6 WITH 5700... Read more
Incident date: Sep 26, 2019
ENGINE WILL STALL OUT WHILE DRIVING VEHICLE LOSES ALL POWER CHECK ENGINE LIGHT COMES ON BATTERY LIGHT COMES ON TRACTION CONTROL LIGHT COMES ON. WHEN ENGINE STALLS OUT AND THEN I LOSE POWER STEERING AND BRAKE CONTROL AND WILL HAVE TO PULL OVER TO THE SIDE TO RESTART THE VEHICLE. ENGINE WILL SPUTTER ON START UP WHICH SOUNDS LIKE A FAULTY MASS AIRFLOW SENSOR THIS IS A 2014 MAZDA MAZDA 6 WITH 5700... Read more
Incident date: Sep 26, 2019
ENGINE WILL STALL OUT WHILE DRIVING VEHICLE LOSES ALL POWER CHECK ENGINE LIGHT COMES ON BATTERY LIGHT COMES ON TRACTION CONTROL LIGHT COMES ON. WHEN ENGINE STALLS OUT AND THEN I LOSE POWER STEERING AND BRAKE CONTROL AND WILL HAVE TO PULL OVER TO THE SIDE TO RESTART THE VEHICLE. ENGINE WILL SPUTTER ON START UP WHICH SOUNDS LIKE A FAULTY MASS AIRFLOW SENSOR THIS IS A 2014 MAZDA MAZDA 6 WITH 5700... Read more
Incident date: Sep 27, 2019
MY POWER STEERING INTERMITTENTLY GOES OUT FROM TIME TO TIME. I HAVE TAKEN IT TO THE SHOP 4 TIMES. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS DESIGN AND THE VEHICLE IS VERY DANGEROUS.
Incident date: Sep 23, 2019
THERE ARE REPORTS ONLINE THAT MAZDA3 2014-2016 HAS A DEFECTIVE INFOTAINMENT SYSTEM. SCREEN BLACKS OUT AND PLAYS ONE RADIO STATION OR TOUCHSCREEN MALFUNCTIONS. ALL MAZDA DEALERS IN HOUSTON DO NOT SPEAK OF FIXING THIS FOR FREE . BUT THROUGHOUT MAZDA FORUMS ACROSS THE U.S. SOME PEOPLE HAVE THIS EQUIPMENT REPLACED FOR FREE AS MAZDA KNOWS THIS IS A PROBLEM ON SUCH VEHICLE MODELS AND YEARS.
Incident date: Sep 24, 2019
2016 MAZDA CX5 HEADLIGHT PROBLEM THE LEFT ONE WENT OUT AND WAS COVERED BY WARRANTY. NOW THE RIGHT ONE HAS GONE OUT AND THEY WANT $1200 TO FIX IT. THE CAR ONLY HAS 48000 MILES ON IT. THIS SHOULD BE COVERED BECAUSE HEADLIGHTS SHOULD NOT NEED REPLACING THIS SOON.
Incident date: Sep 1, 2017
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS POPPING OUT OF THE DISPLAY PANELING. THE FAILURE HINDERED THE VISIBILITY OF THE SPEEDOMETER, FUEL GAUGE, AND OIL LEVELS. JOHN HINE TEMECULA MAZDA (42050 DLR DR, TEMECULA, CA 92591, (951) 553-2000) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT... Read more
Incident date: Sep 1, 2019
PASSENGER SIDE LED MODULE DRL LIGHT STRIP IS DIM/FLICKERING. HAPPENED IN YEARS 3-4 SHORTLY AFTER WARRANTY EXPIRED. DEALER OFFERED ZERO ASSISTANCE. LED LIGHTS SHOULD LAST MUCH LONGER. A QUICKER INTERNET SEARCH SHOWS PROBLEM IS WIDESPREAD ON MY MODEL YEAR. IN FACT, I HAVE SEEN MANY VEHICLES WITH FAULTY LIGHT IN M DAILY DRIVING.
Incident date: Sep 22, 2019
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE VEHICLE MADE AN ABNORMAL THUMPING NOISE. THE CONTACT LATER NOTICED THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT AND THE SHOCK MOUNT WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBE... Read more
Incident date: Sep 22, 2019
TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 65 MPH, THE VEHICLE MADE AN ABNORMAL THUMPING NOISE. THE CONTACT LATER NOTICED THAT THE REAR PASSENGER WHEEL WELL WAS RUSTED OUT AND THE SHOCK MOUNT WAS FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBE... Read more
MAZDA
MX-5 MIATA
(1992) - AIR BAGS
Sep 23, 2019
Incident date: Apr 2, 2019
WHEN CAR IS STARTED AFTER NOT USED FOR SEVERAL HOURS, THE AIR BAG LIGHT DISPLAYS CONTINUOUSLY DURING START PERIOD BUT THEN CHANGES TO BLINKING. CONTINUES BLINKING UNTIL CAR IS STOPPED AND IGNITION TURNED OFF. WHEN CAR IS IMMEDIATELY STARTED AGAIN, LIGHT TURNS OFF AFTER INITIAL START PERIOD, AS EXPECTED, BLINKING DOES NOT RE-OCCUR UNTIL CAR HASN'T BEEN RUN FOR SEVERAL HOURS BEFORE BEING STARTED AG... Read more
MAZDA
MX-5 MIATA
(1992) - ELECTRICAL SYSTEM
Sep 23, 2019
Incident date: Apr 2, 2019
WHEN CAR IS STARTED AFTER NOT USED FOR SEVERAL HOURS, THE AIR BAG LIGHT DISPLAYS CONTINUOUSLY DURING START PERIOD BUT THEN CHANGES TO BLINKING. CONTINUES BLINKING UNTIL CAR IS STOPPED AND IGNITION TURNED OFF. WHEN CAR IS IMMEDIATELY STARTED AGAIN, LIGHT TURNS OFF AFTER INITIAL START PERIOD, AS EXPECTED, BLINKING DOES NOT RE-OCCUR UNTIL CAR HASN'T BEEN RUN FOR SEVERAL HOURS BEFORE BEING STARTED AG... Read more
Incident date: Sep 20, 2019
LIKE MANY OTHER MAZDA 3 OWNERS, I HAVE HAD WATER ENTER MY CALIPERS AND BIND, LEAVING BRAKES ACTIVATED ON THE ROTORS WEARING DOWN THE BRAKES FASTER THAN NORMAL. APPROX 65,000 MILES ON MY CAR AND I AM CURRENTLY GETTING MY THIRD SET OF BRAKES AND ROTORS INSTALLED ON MY VEHICLE, WITH NEW CALIPERS THAT IS NOT COVERED UNDER THE RECALL. AFTER CONTACTING MAZDA, MY VIN SPECIFIC DOES NOT QUALIFY FOR THIS RE... Read more
Incident date: Aug 28, 2019
BEGAN HEARING LOUD BANGING NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING ON CITY STREETS. UPON INSPECTION, THE PASSENGER SIDE REAR SHOCK MOUNT IN THE WHEEL WELL WAS COMPLETELY BROKEN FREE AND THE SHOCK BANGING AROUND. IT HAD PINCHED THE BRAKE LIGHTS AND THEY STOPPED WORKING AS WELL. UPON RESEARCH ON THE INTERNET THIS HAS BEEN A COMMON ISSUE WITH FORD ESCAPES AND MAZDA TRIBUTES OF THIS VINTAGE B... Read more
Incident date: Aug 28, 2019
BEGAN HEARING LOUD BANGING NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING ON CITY STREETS. UPON INSPECTION, THE PASSENGER SIDE REAR SHOCK MOUNT IN THE WHEEL WELL WAS COMPLETELY BROKEN FREE AND THE SHOCK BANGING AROUND. IT HAD PINCHED THE BRAKE LIGHTS AND THEY STOPPED WORKING AS WELL. UPON RESEARCH ON THE INTERNET THIS HAS BEEN A COMMON ISSUE WITH FORD ESCAPES AND MAZDA TRIBUTES OF THIS VINTAGE B... Read more
Incident date: Aug 28, 2019
BEGAN HEARING LOUD BANGING NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING ON CITY STREETS. UPON INSPECTION, THE PASSENGER SIDE REAR SHOCK MOUNT IN THE WHEEL WELL WAS COMPLETELY BROKEN FREE AND THE SHOCK BANGING AROUND. IT HAD PINCHED THE BRAKE LIGHTS AND THEY STOPPED WORKING AS WELL. UPON RESEARCH ON THE INTERNET THIS HAS BEEN A COMMON ISSUE WITH FORD ESCAPES AND MAZDA TRIBUTES OF THIS VINTAGE B... Read more
Incident date: Sep 19, 2019
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ABILITY WAS LOST. ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED AT LEAST TEN TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC... Read more
Incident date: Sep 19, 2019
2018-2019 MAZDA CX-5 SOFTWARE ERROR MAY CAUSE ENGINE STALL SAFETY AND EMISSION RECALL 3719F NHTSA CAMPAIGN NUMBER 19V-497. I RECEIVED MAIL SHOWING MY VIN NUMBER IS PART OF A RECALL. I WENT ONLINE TO CONTACT CLOSEST MAZDA DEALER WHICH 3 HOURS DRIVE ONE WAY, AND TRIED TO SCHEDULE AN APPOINTMENT TO HAVE THEM FIX THE RECALLED PART FREE OF CHARGE. WHEN I ENTERED THE VIN NUMBER , IT SHOWED ME THERE ARE... Read more
Incident date: Sep 4, 2019
THE TCM WENT OUT AND ALMOST CAUSED A WRECK. THE CAR WAS IN MOTION ON A CITY STREET. WHEN THIS HAPPENED THE CAR JERKED VIOLENTLY TO THE RIGHT AND ALMOST CAUSED MY GRANDDAUGHTER TO WRECK'. DID THIS NOT HAVE A RECALL?
Incident date: Apr 8, 2019
WHEN THE VEHICLE SLOWS DOWN OR I HIT THE BRAKES, THE HEADLIGHTS AND INTERIOR LIGHTS FLICKER.
Incident date: Apr 8, 2019
WHEN THE VEHICLE SLOWS DOWN OR I HIT THE BRAKES, THE HEADLIGHTS AND INTERIOR LIGHTS FLICKER.
Incident date: Jun 17, 2019
VEHICLE A/C QUIT WORKING AFTER LESS THAN 3 YRS, JUST OUT OF WARRANTY NO LESS. DEALER WANTS NEARLY $2K FOR REPAIR. TURNS OUT THE CAUSE IS A DEFECTIVE PART MAZDA HAS BEEN AWARE OF SINCE 2016. I WAS NOT NOTIFIED OF THIS ISSUE. THERE ARE THREE SEPARATE TSB'S ABOUT THE ISSUE AND A MAZDA SERVICE PROGRAM (MSP 50) ALERT. TSB'S: 07-001-18-3465 07-001-18-3274B 07-004/17-3332A NHTSA #'S 10136781... Read more
Incident date: Jun 17, 2019
VEHICLE A/C QUIT WORKING AFTER LESS THAN 3 YRS, JUST OUT OF WARRANTY NO LESS. DEALER WANTS NEARLY $2K FOR REPAIR. TURNS OUT THE CAUSE IS A DEFECTIVE PART MAZDA HAS BEEN AWARE OF SINCE 2016. I WAS NOT NOTIFIED OF THIS ISSUE. THERE ARE THREE SEPARATE TSB'S ABOUT THE ISSUE AND A MAZDA SERVICE PROGRAM (MSP 50) ALERT. TSB'S: 07-001-18-3465 07-001-18-3274B 07-004/17-3332A NHTSA #'S 10136781... Read more
Incident date: Aug 30, 2019
DAYTIME RUNNING LIGHT ISSUE - SEEMS LIKE A LARGE NUMBER OF COMPLAINTS ABOUT THIS ISSUE, LIGHT FLICKERS BEFORE IT FINALLY BLOWS, DRL ONLY COME ON WHEN VEHICLE IS IN "DRIVE", SO ONLY WHEN IN MOTION, DOESN'T MATTER WHAT TYPE OF ROAD, OR DIRECTION OF TRAVEL. THE FLICKERING IS A HAZARD FOR OTHER DRIVERS, AND IS MAJORLY ANNOYING TO OWNER, THE FIX IS NEARLY $1000 TO REPAIR. THIS IS THE SECOND ONE TO GO... Read more
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2009 MAZDA TRIBUTE. UPON PURCHASING THE VEHICLE USED FROM SCOTT EVANS NISSAN (725 BANKHEAD HWY, CARROLLTON, GA 30117, 770-832-8222), THE POWER ASSIST FAILED WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE POWER ASSIST BEGAN TO WORK AGAIN. UPON PURCHASING THE VEHICLE, THE POWER ASSIST FAILED INTERMITTENTLY WITHOUT WARNING. WHEN THE CONTACT FIRST EXPERIENCED THE FAILURE, ... Read more
Incident date: Sep 16, 2019
SIGNIFICANT SAFETY ISSUE--THE ENTIRE DASH AND MIDDLE SCREEN GOES BLACK, ALL MUSIC STOPS PLAYING, THE APPLE CARE PLAY DOESN'T WORK, ATTACHED IPHONE SOMETIMES GOES BLANK. MUST PULL OVER AND RESTART THE VEHICLE. PREVIOUSLY AT MAZDA OF OREM (UTAH) FOR RECALL AND THIS SAME ISSUE. RETURNED TODAY--9/1 8/19, DEALER NO IDEA WHY SCREENS SHUTTING OFF. HAPPENS WITHOUT NOTICE OF PROVOCATION. SIGNIFICANT SAFETY... Read more
Incident date: May 18, 2018
TRANSMISSION ROUGHLY JERKS ITSELF INTO 2ND-3RD GEAR. WHEN THE CAR HAS COME TO A STOP AND IS THEN ACCELERATED, ENGINE STALLS FOR A FEW SECONDS, THEN SLAMS ITSELF INTO 2ND OR 3RD GEAR. THIS POSES AS A REAR-END THREAT, AS THE CAR IS FORCEFULLY PUT INTO GEAR, CAUSING THE CAR TO JERK FORWARD SUDDENLY. FOR ME THIS ONLY OCCURS AT LOWER SPEEDS (10-30 MPH). I HAVE RESEARCHED THIS PROBLEM AND MANY OTHERS HA... Read more
Incident date: May 18, 2018
TRANSMISSION ROUGHLY JERKS ITSELF INTO 2ND-3RD GEAR. WHEN THE CAR HAS COME TO A STOP AND IS THEN ACCELERATED, ENGINE STALLS FOR A FEW SECONDS, THEN SLAMS ITSELF INTO 2ND OR 3RD GEAR. THIS POSES AS A REAR-END THREAT, AS THE CAR IS FORCEFULLY PUT INTO GEAR, CAUSING THE CAR TO JERK FORWARD SUDDENLY. FOR ME THIS ONLY OCCURS AT LOWER SPEEDS (10-30 MPH). I HAVE RESEARCHED THIS PROBLEM AND MANY OTHERS HA... Read more
Incident date: Aug 31, 2019
THE CAR'S CMU NEEDS TO BE REPLACED SO THE CAR HAS NO FUNCTIONING RADIO, GPS OR BLUETOOTH. THE SCREEN ON THE DASH CONSTANTLY TRIES TO REBOOT, WHICH IS A DISTRACTION AND HAZARD WHILE DRIVING, PARTICULARLY AT NIGHT. MAZDA HAS NOT BEEN ABLE TO GIVE ME ANY TIMELINE FOR THE REPAIR AND CLAIMS IT IS NOT COVERED UNDER AN EXTENDED WARRANTEE THAT IT ISSUED FOR THE TOUCH SCREEN IN THIS MODEL AND YEAR MAZDA3.
Incident date: Sep 14, 2019
THE PASSENGER LOWER CONTROL ARM BROKE WHILE DRIVING, AND I LOST CONTROL OF THE VEHICLE. I ALMOST HIT A CAR COMING TOWARDS, BUT THANKFULLY I WAS ABLE TO STOP SINCE I WAS ONLY DOING 35 MPH. I DON'T KNOW WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. THE MECHANIC SAID THE SUB-FRAME WAS COMPLETELY ROTTED OUT AND IT WAS NOT SAFE TO DRIVE THE VEHICLE ANYMORE. APPARENTLY, THE A/C IS DRAINING RIGHT ONT... Read more
Incident date: Aug 21, 2019
WHEN STARTING CAR AND PUTTING IT INTO DRIVE, THEN PUSH THE GAS, THE CAR HESITATES TO GO INTO DRIVE THEN JOLTS WHEN IT FINALLY SHIFTS INTO GEAR FROM PARK. MY CONCERN IS THAT IT TAKES LONG TO GO INTO DRIVE FROM PARK, AND THE ENGINE REVS AND JOLTS VIOLENTLY WHEN IT FINALLY READS THE DRIVE GEAR WHICH IS NOT NORMAL AND IS A SAFETY CONCERN FOR ME.
Incident date: Jul 1, 2019
LED RUNNING DAYTIME DRIVING LIGHTS HAVE FAILED AT ONLY 3 YEARS!
Incident date: Aug 21, 2019
WHEN THE VEHICLE IS PARKED, THEN I MOVE GEAR FROM PARK TO DRIVE, OR REVERSE TO DRIVE, THE VEHICLE STALLS TO GO INTO TO DRIVE FOR A COUPLE OF SECONDS, THE ENGINE REVS THEN THERE IS A FORCEFUL JOLT WHEN IT FINALLY KICKS IN TO DRIVE. ALSO, WHEN I'M AT A STOP FOR A WHILE, THEN PRESS ON THE GAS PEDAL TO DRIVE, IT TAKES A COUPLE OF SECONDS FOR THE CAR TO DRIVE. THIS IS A BIG CONCERN FOR ME BECAUSE THER... Read more
Incident date: Aug 29, 2019
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2002 MAZDA TRIBUTE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE ABRUPTLY STOPPED IN FRONT OF THE OWNER'S VEHICLE. THE OWNER WAS NOT ABLE TO STOP THE VEHICLE IN TIME AND CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS DEPLOYED WITH FORCE. AS A RESULT, THE CONTACT SUSTAINED CRUSHED RIBS AND A BROKEN RIGHT FOOT THAT REQUIRED MEDICAL ATTENTION. THE... Read more
Crash
1 injured
Incident date: Sep 2, 2019
THE SEAT LIFTER LINK ON MY 2013 MAZDA 3 POWER SEAT HAS A BROKEN WELD THAT ALLOWS THE DRIVERS SEAT TO WOBBLE FRONT TO BACK. THE WELD HAS OPENED UP SHOWING THE MOTOR SHAFT. WHEN YOU ACCELERATE THE SEAT MOVES BACK AND FEELS LIKE IT WILL SEPARATE FROM THE FRAME. CALLED LOCAL MAZDA DEALER AND THEY HAVE NO RECALL ON THIS AND MY WARRANTY DOES NOT COVER THIS. VEHICLE HAS 187,400 MILES. FOUND ONLINE THAT T... Read more
Incident date: Sep 1, 2019
DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF THESE VEHICLES HAS BEEN SEVERELY COMPROMISED DUE TO FAULTY DESIGN AND MA... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2002 MAZDA TRIBUTE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO FORCEFULLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, NONE OF THE LOCKS FUNCTIONED AND THE BODY FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE REAR HATCH W... Read more
Incident date: Sep 13, 2019
WHILE DRIVING ON A CITY STREET, AND WITHOUT ANY INDICATION THAT SOMETHING WAS WRONG, ALL OF A SUDDEN THREE WARNING LIGHTS CAME ON, ENGINE LOST POWER, ACCELERATOR, BRAKES AND STEERING WERE UNRESPONSIVE. I AM LUCKY I COULD MANAGE TO GET INTO A TURN LANE AND STOP USING THE EMERGENCY BRAKE. CAR WAS TOWED TO MAZDA. TOLD WATER PUMP FAILED AND NOW COOLANT IS MIXED WITH ENGINE OIL, ENGINE LIKELY RUINED... Read more
Incident date: Aug 1, 2019
GAS PEDAL STICKS AND HAS TO BE KNOCKED LOOSE. HAPPENS WHILE VEHICLE IS IN MOTION.
Incident date: Sep 11, 2019
ME AND MY HUSBAND WERE ON OUR WAY HOME FROM WORK. THE CAR SUDDENLY OVERHEATED AND WE LOST POWER ON I-35, WE WERE ABLE TO GET THE CAR TO AN EXIT AND WAS NEARLY HIT BY ANOTHER CAR DUE TO LOSS OF STEERING AND POWER. WE HAD THE CAR TOWED TO A MAZDA DEALERSHIP. THERE IS ENGINE COOLANT IN THE OIL AND WE ARE TOLD IT NEEDS A NEW MOTOR.
Incident date: Sep 13, 2019
DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR E... Read more