Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Aug 30, 2019
DRIVING ON RTE 3 N IN BRAINTREE. CAR WAS DECELERATING WHILE I HAD MY FOOT ON GAS. LOST STEERING AND BARELY MADE IT TO BRAKE DOWN LANE. THIS CAR HAS 72K MILES ON IT. NEEDS NEW ENGINE.
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE SHIFTER WOULD NOT IMMEDIATELY CHANGE INTO THE PARK POSITION AND THE VEHICLE WOULD NOT COMPLETELY SHUT OFF. ON SEVERAL OCCASIONS, THE BATTERY DRAINED DUE TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE ... Read more
Incident date: Sep 1, 2018
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE SHIFTER WOULD NOT IMMEDIATELY CHANGE INTO THE PARK POSITION AND THE VEHICLE WOULD NOT COMPLETELY SHUT OFF. ON SEVERAL OCCASIONS, THE BATTERY DRAINED DUE TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE ... Read more
Incident date: Oct 8, 2019
UPON PUTTING MY CAR IN REVERSE WITH MY FOOT ON THE BREAK, THE VEHICLE ACCELERATES TO THE POINT I HAVE TO SMASH THE BREAK TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES WHILE PUTTING MY CAR IN DRIVE AND WHILE WAITING AT RED LIGHTS. I'VE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS ISSUE. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE NEW. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM... Read more
MAZDA
MX-5 MIATA
(1994) - AIR BAGS
Oct 7, 2019
Incident date: Jan 1, 2015
AIRBAG CONTROL MODULE HAS NOT BEEN MADE AVAILABLE BY MAZDA. THESE ARE SUPPOSED TO BE INSPECTED AND/OR REPLACED EVERY 10 YEARS OR WHEN GO BAD TO ENSURE AIRBAG SYSTEM CONTINUES TO WORK. KNOWN FOR GOING BAD AFTER ABOUT 10-15 YEARS DUE TO INTERNAL AIRBAG CONTROL MODULE BATTERY GOING DEAD, OR CONTROL MODULE GOING BAD, THESE ARE BLUE IN COLOR AND FOUND UNDER DASH AREA USUALLY ON CENTRAL FIRE WALL. SINC... Read more
Incident date: Aug 30, 2019
THE MAZDA HAS MULTIPLE ISSUES WITH TURBO BOOSTER FUNCTIONING AND MALFUNCTIONING CAUSING AIR POLLUTION ISSUES WITH BILLOWING WHITE SMOKE FR TAILPIPE, MAZDA DOES NOT WARRANTY THIS BY ONGOING ISSUES WITH SOME REPAIRS HAVING TO BE DONE AS EARLY AS 60000 MILES,. MY CAR IS LESS THAN 100000 MILES WITH EXTENSIVE REPAIR REQUIRED TO RESOLVE ISSUE, REPAIRS AS EXPENSIVE AS 3000 DOLLARS. THE SMOKE IS SO THICK... Read more
Incident date: Oct 5, 2019
APPROX 4"X12" SECTION DASHBOARD MELTING ABOVE GAUGE CLUSTER AND CREATING GLARE BOTH OFF OF THE DASH AND ON THE WINDSHIELD. CANNOT CLEAN OFF GOOEY MESS
Incident date: Oct 5, 2019
I HAVE OWNED MY CAR FOR ONLY TWO MONTHS AND THE PAINT IS ALREADY CHIPPING. I HAVE NEVER OWNED A CAR WHERE THIS HAPPENED AFTER OWNING IT FOR SUCH A SHORT TIME. I USE THIS CAR FOR COMMUTING TO WORK ON THE HIGHWAY.
Incident date: Aug 7, 2019
THE INFOTAINMENT SCREEN HAS SPIDER CRACKS IN 2 CORNERS THAT ARE STARTING FROM THE SEALED INSIDE OF SCREEN. IT IS SPREADING AND ACCORDING TO THE INTERNET BLOGS HAPPENING TO OTHER MAZDA'S. SEE ATTACHED PHOTOS. THE SCREEN HAS NOT BEEN DAMAGED AND MOST OF THE CHANGES HAPPEN WHEN I USE THE COMMAND KNOB AND NOT TOUCHING THE SCREEN.
Incident date: Sep 30, 2019
BOTH HEADLIGHTS ON VEHICLE IS NOT WORKING
Incident date: Sep 27, 2019
2014 MAZDA 6 IGNITION SWITCH ISSUE. KEYLESS IGNITION SWITCH - CAR WILL NOT TURN OFF. EVEN IF SHIFT IS IN PARK THE ENGINE SHUTS OFF BUT THE IGNITION STAYS ON. FOUND ON CARS.COM BUT MAZDA HAS NOT RECALLED.
Incident date: Sep 30, 2019
WHILE LIGHT BRAKING, CAR BRAKES JAM... CAUSING UNINTENDED STOP. DANGEROUS. AT NO TIME WAS A CODE FLAGGED. MENTIONED TO GIRL AT DESK WHEN IN FOR SERVICE 3 TIMES. WHEN CAR WHEN IN FOR SERVICE. LADT SERVICE I BELIEVE CAR WAS PUT ON DIAGNOSTICS. WAS TOLD NOTHING FOUND. BECAUSE IT HAPPENS SO OFTEN, & DEALERSHIP TELLS ME CANNOT FIND ANY PROBLEM...I CALLED A MECHANIC OUTSIDE OF MAZDA. SPOK... Read more
Incident date: Sep 30, 2019
WHILE LIGHT BRAKING, CAR BRAKES JAM... CAUSING UNINTENDED STOP. DANGEROUS. AT NO TIME WAS A CODE FLAGGED. MENTIONED TO GIRL AT DESK WHEN IN FOR SERVICE 3 TIMES. WHEN CAR WHEN IN FOR SERVICE. LADT SERVICE I BELIEVE CAR WAS PUT ON DIAGNOSTICS. WAS TOLD NOTHING FOUND. BECAUSE IT HAPPENS SO OFTEN, & DEALERSHIP TELLS ME CANNOT FIND ANY PROBLEM...I CALLED A MECHANIC OUTSIDE OF MAZDA. SPOK... Read more
Incident date: Oct 3, 2019
THE DRIVER'S HEADLIGHT HALO FOR THE DAYLIGHT RUNNING LIGHTS WAS HAVING ISSUES AT 30,939. I WAS ABLE TO GET IT REPLACED UNDER WARRANTY AND IT WOULD HAVE COST $1,000. NOW THE PASSENGER SIDE IS HAVING ISSUES AT 33,183 MILES AND NOW THAT IT IS OUT OF WARRANTY THE CURRENT QUOTE IS $1,200. A THREE YEAR OLD CAR UNDER 36,000 MILES SHOULD NOT BE HAVING THESE ISSUES, NOR SHOULD THEY BE ALMOST $2,500 IN REPA... Read more
Incident date: Oct 2, 2019
MY HUSBAND NOTICED DIFFERENCES BETWEEN THE HEADLIGHT BRIGHTNESS AS I DROVE BEHIND HIM. AFTER PARKING, HE INSPECTED THE LIGHTS AND NOTICED FLICKERING IN THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. THE CAR HAS 29,650 MILES. THE REPAIR INVOLVES AN ENTIRELY NEW HEADLIGHT ASSEMBLY AND MY LOCAL MAZDA DEALERSHIP QUOTED ME $1,300 TO FIX THIS REPAIR. THE DAYTIME RUNNING LIGHT IS A SAFETY FEATURE, AND IT'... Read more
Incident date: Sep 10, 2019
SENSOR ALARM FOR DOORS IS GOING OFF..CAN'T FIGURE OUT WHY TI SOLVED THIS.
Incident date: Sep 2, 2019
WHILE DRIVING THE CAR WILL SUDDENLY JERK AS IF BRAKING QUICKLY, THE CHECK ENGINE LIGHT AND THE AT (AUTO-TRANSMISSION) LIGHT WILL ILLUMINATE ON THE DASHBOARD. THE CAR WILL THEN JUMP DOWN TO 3RD OR 4TH GEAR, DISALLOWING IT TO SHIFT PROPERLY. IT WILL REMAIN STUCK ON THE LOWER GEAR WITH THE WARNING LIGHTS ON UNTIL THE CAR IS TURNED OFF AND TURNED BACK ON. A FEW TIMES, IN CONJUNCTION WITH THE AFOREMENT... Read more
Incident date: Sep 2, 2019
WHILE DRIVING THE CAR WILL SUDDENLY JERK AS IF BRAKING QUICKLY, THE CHECK ENGINE LIGHT AND THE AT (AUTO-TRANSMISSION) LIGHT WILL ILLUMINATE ON THE DASHBOARD. THE CAR WILL THEN JUMP DOWN TO 3RD OR 4TH GEAR, DISALLOWING IT TO SHIFT PROPERLY. IT WILL REMAIN STUCK ON THE LOWER GEAR WITH THE WARNING LIGHTS ON UNTIL THE CAR IS TURNED OFF AND TURNED BACK ON. A FEW TIMES, IN CONJUNCTION WITH THE AFOREMENT... Read more
Incident date: Jan 1, 2019
THE DRIVER SIDE LED RUNNING LIGHT BURNED OUT AROUND 45,000 MILES. THE REPAIR INVOLVES AN ENTIRELY NEW HEADLIGHT ASSEMBLY; MY LOCAL MAZDA DEALERSHIP QUOTED ME $934 FOR THIS PART AND THE WORK REQUIRED. THE RUNNING LIGHT IS A SAFETY FEATURE OF ALL NEWER-MAKE CARS, AND IT'S UNACCEPTABLE THAT MAZDA IS TAKING NO RESPONSIBILITY WITH WHAT APPEARS TO BE A DEFECTIVE PART. I'VE SEEN DOZENS OF COMPLAINTS O... Read more
Incident date: Oct 2, 2019
2015 MAZDA 3. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD *JS
Incident date: Aug 16, 2019
I RECEIVED A PAPER SAYING IT WAS RECALLED
Incident date: Aug 16, 2019
I RECEIVED A PAPER SAYING IT WAS RECALLED
Incident date: Sep 30, 2019
I WAS DRIVING ON A HIGHWAY GETTING OFF AN EXIT, AND I HAD MY KIDS IN MY CAR AND ALL OF A SUDDEN AS I AM SLOWING DOWN TO COME TO A STOP TO TURN OFF THE EXIT MY CAR STEERING AND BRAKES LOCKED UP AND EVERYTHING SHUT DOWN. LUCKILY I LIVE IN WALKING DISTANCE TO THE EXIT RAMP BECAUSE SOMEONE STOPPED AND HELPED ME PUSH MY CAR TO MY HOUSE. THEY HAD TO PUT IT IN NEUTRAL BUT IT WAS EXTREMELY HARD TO MOVE TH... Read more
Incident date: Sep 30, 2019
I WAS DRIVING ON A HIGHWAY GETTING OFF AN EXIT, AND I HAD MY KIDS IN MY CAR AND ALL OF A SUDDEN AS I AM SLOWING DOWN TO COME TO A STOP TO TURN OFF THE EXIT MY CAR STEERING AND BRAKES LOCKED UP AND EVERYTHING SHUT DOWN. LUCKILY I LIVE IN WALKING DISTANCE TO THE EXIT RAMP BECAUSE SOMEONE STOPPED AND HELPED ME PUSH MY CAR TO MY HOUSE. THEY HAD TO PUT IT IN NEUTRAL BUT IT WAS EXTREMELY HARD TO MOVE TH... Read more
Incident date: Sep 30, 2019
I WAS DRIVING ON A HIGHWAY GETTING OFF AN EXIT, AND I HAD MY KIDS IN MY CAR AND ALL OF A SUDDEN AS I AM SLOWING DOWN TO COME TO A STOP TO TURN OFF THE EXIT MY CAR STEERING AND BRAKES LOCKED UP AND EVERYTHING SHUT DOWN. LUCKILY I LIVE IN WALKING DISTANCE TO THE EXIT RAMP BECAUSE SOMEONE STOPPED AND HELPED ME PUSH MY CAR TO MY HOUSE. THEY HAD TO PUT IT IN NEUTRAL BUT IT WAS EXTREMELY HARD TO MOVE TH... Read more
Incident date: Oct 1, 2019
SOUL RED CRYSTAL CHIPPING ON MY HOOD SEVERAL LOCATIONS IF I HAD TO COUNT 20
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE BACK IN MARCH OF 2019 FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED GARDEN CITY MAZDA AT 516-874-0385 AND INFORMED THEM THAT THE PARTS TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT WHEN THE PARTS ARRIVED, THE DEALER WOULD EMAIL HER TO HAVE THE VEHICLE SERVICED. THE CO... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE BACK IN MARCH OF 2019 FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED GARDEN CITY MAZDA AT 516-874-0385 AND INFORMED THEM THAT THE PARTS TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT WHEN THE PARTS ARRIVED, THE DEALER WOULD EMAIL HER TO HAVE THE VEHICLE SERVICED. THE CO... Read more
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTICE BACK IN MARCH OF 2019 FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED GARDEN CITY MAZDA AT 516-874-0385 AND INFORMED THEM THAT THE PARTS TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT WHEN THE PARTS ARRIVED, THE DEALER WOULD EMAIL HER TO HAVE THE VEHICLE SERVICED. THE CO... Read more
Incident date: Oct 1, 2019
2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO PAYING FOR RECALL RELATED REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *JS
Incident date: Mar 25, 2017
WHEN I PUT IT IN PARK AND PRESS BUTTON TO SHUT IT OFF, THE AUXILIARY POWER STAYS ON. THIS MAKES THE CAR WHERE IT CANNOT BE LOCKED AND DRAINS THE BATTERY. IT IS A SAFETY HAZARD.
Incident date: Sep 21, 2019
I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO... Read more
Incident date: Sep 21, 2019
I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO... Read more
Incident date: Sep 21, 2019
I WAS DRIVING MY MAZDA 2013 CX-5 ON THE HIGHWAY, WHEN IT SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. I PRESSED THE THE ACCELERATED ALL THE WAY TO THE FLOOR AND MY VEHICLE WOULD NOT ACCELERATE. THE ENGINE LIGHT, LOW TIRE, AND TRACTION SYMBOLS ALL WERE LID UP ON THE DASHBOARD. I DROVE THE VEHICLE BACK HOME AT 20 MPH AS THIS IS THE MAXIMUM TOP SPEED THE VEHICLE WOULD ACCELERATE. I WILL CHECK TO... Read more
Incident date: Sep 29, 2019
BRAKE PEDAL IS VERY HARD AND VEHICLE IS NOT STOPPING WELL ALMOST CAUSING AN ACCIDENT
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE DASHBOARD ON THE PASSENGER SIDE WAS MELTED AND CREATED A VISIBILITY HAZARD. WHILE DRIVING DURING THE DAY TIME, THE SUN REFLECTED ONTO THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND DEAN PATTERSON MAZDA (101 PLEASANT VALLEY BLVD, ALTOONA, PA) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. TH... Read more
Incident date: Sep 29, 2019
OUR VEHICLE HAS LOST BRAKING POWER AND IS UNSAFE TO DRIVE ANY DISTANCE NOW. IT IS VERY DIFFICULT TO GET THE VEHICLE TO STOP AND KEEP IT STOPPED ONCE IT HAS STOPPED MOVING WITHOUT PUTTING IT IN PARK. I HAVE BEEN ADVISED THIS IS IN RELATION TO MAZDA SSP 93. MAZDA HAS ADVISED THAT IS IT MY RESPONSIBILITY TO HAVE THIS VEHICLE TOWED TO THE NEAREST DEALERSHIP, PAY FOR REPAIR LABOR, AND PAY FOR A RE... Read more
Incident date: Aug 28, 2019
MY VEHICLE HEATER CORE HAS PLUGED UP AFTER 48,000 MILES. I CANT DRIVE IN COOL WEATHER DO TO FOG WINDSHIELDS. THIS IS A HUG PROBLEM WITH MAZDAS CX-5 BETWEEN 2014 AND 2016.
Incident date: Nov 16, 2018
11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEALER TO C/O ABOUT SWOOSHING NOISE IN R DASH SAID THEY DID NOT HEAR. THIS OCCURRING WITH ACCELERATI... Read more
Incident date: Nov 16, 2018
11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEALER TO C/O ABOUT SWOOSHING NOISE IN R DASH SAID THEY DID NOT HEAR. THIS OCCURRING WITH ACCELERATI... Read more
Incident date: Nov 16, 2018
11/16/18 TOWED FOR INOPERABILTY. STUCK FUEL INJECTOR/ RUINED ENGINE. ALL PANEL LIGHTS CAME ON. KEPT CAR FOR 57 DAYS. FUEL INJECTOR # 1 FAILED. WE WERE DRIVING ONTO INTERSTATE. WHILE WORKING ON CAR, EXHAUST STUD BROKE OFF INTO TURBO CHARGER HOUSING. DRILLED OUT AND RETHREADED TOOK BACK TO MAZDA DEALER TO C/O ABOUT SWOOSHING NOISE IN R DASH SAID THEY DID NOT HEAR. THIS OCCURRING WITH ACCELERATI... Read more
Incident date: Sep 27, 2019
WE PURCHASED A 2010 MAZDA3 IN 2017. RIGHT AFTER PURCHASING THIS VEHICLE STARTED HAVING POWER STEERING ISSUES. THE CAR WOULD LOOSE POWER STEERING INTERMINETLY SO THE REPAIR SHOPS WERE NOT ABLE TO DIAGNOSE THE PROBLEM. MY DAUGHTER HAD MOVED TO WASHINTON STATE AND AFTER LIVING THERE A COUPLE OF MONTHS THE POWER STEERING PUMP FAILED. WE HAD THE CAR TOWED TO A REPAIR SHOP AND THEY CONFIRMED IT WAS THE ... Read more
Incident date: Sep 28, 2019
THE DASHBOARD APPEARS MELTED AND STICKY AND IS EFFECTING VISIBILITY MAKING IT VERY DANGEROUS TO DRIVE
Incident date: Sep 28, 2019
THE DASHBOARD APPEARS MELTED AND STICKY AND IS EFFECTING VISIBILITY MAKING IT VERY DANGEROUS TO DRIVE
Incident date: Sep 12, 2019
I STARTED NOTICING A SQUEAL FROM MY REAR BRAKES THAT WOULD OCCUR AT THE BEGINNING OF DRIVING (NOT WHILE BRAKING) THEN GO AWAY AFTER 1 OR 2 STOPS. ABOUT A WEEK AND A HALF LATER, THE DAY I USED MY HANDBRAKE TO PARK, AFTER MY 25 MINUTE COMMUTE HOME I NOTICED A HOT METAL SMELL. I PUT MY HAND UP TO MY DRIVER SIDE REAR WHEEL AND FELT INTENSE HEAT FROM THE BRAKES. SAW THE ROTORS WERE DUG IN. I BOUGHT... Read more
Incident date: Sep 27, 2019
BRAKE BOOSTER FAILED. THIS IS A KNOWN ISSUE TO MAZDA. MAZDA SAID TO BRING INTO DEALER FOR ASSESSMENT AND CONSIDERATION FOR GOODWILL WARRANTY REPLACEMENT. DEALER DETERMINED BRAKE BOOSTER FAILED AND MAZDA THEN DENIED GOODWILL CLAIM. I PAID DEALER TO FIX THE ISSUE. THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN RECALLED, NOT GRANTED AN EXTENDED WARRANTY.
Incident date: Sep 5, 2019
TL* THE CONTACT OWNS A 2006 MAZDA 6. WHILE THE CONTACT WAS CHANGING THE OIL, HE NOTICED A HUGE RUSTED HOLE IN THE SUBFRAME. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL OR WARRANTY FOR THE FAILURE. THE VEHICLE WAS TAKEN TO GORDIE BOUCHER MAZDA OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, (608) 754-5511) WHERE THEY CONFIRMED THE CONTACT'S OBSERVATION AND RECOMME... Read more
Incident date: Apr 1, 2019
DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR E... Read more
Incident date: May 1, 2019
ISSUES WITH BRAKING WHEN COMING TO A STOP. PASSENGER SIDE REAR CALIPER STICKS, MAKING A LOT OF NOISE AND CAUSING THE PADS TO WEAR DOWN WAY TOO QUICKLY. HAD TO CHANGE MY ROTOR AND PAD THREE TIMES IN THE PAST 2 YEARS. NOW MY MECHANIC SAYS IT'S THE CALIPER. I CONTACTED MAZDA CORPORATE ABOUT THIS PROBLEM AND THEY TOLD ME MY VEHICLE WAS NOT IMPACTED BY THE 2017 RECALL AND THERE IS NOTHING THEY CAN DO S... Read more
Incident date: Jan 1, 2018
VEHICLE PUSH TO START FAILS WHEN SHUTTING OFF CAR. THE CAR'S NOT READING THAT IT IS IN PARK. ENGINE WILL SHUT OFF BUT ALL VEHICLE ELECTRONICS WILL STAY ON AND CAR CAN STILL BE SHIFED OUT OF GEAR. DEALERSHIP REPLACED GEAR SELECTOR SWITCH WHICH THEY SAID HAD A FAULTY SPRING.