Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 11, 2019
THE BRACE THAT CONNECTS THE BOTTOM OF THE SET TO THE MECHANISM THAT PIVOTS AS THE HEIGHT OF THE SEAT IS ADJUSTED HAD A WELD THAT FAILED / CRACKED. THIS SEEMS VERY SIMILAR TO THE 17V082000 NHTSA CAMPAIGN THAT EFFECTED THE SAME MODEL YEAR CAR, EXCEPT THIS IS A POWER SEAT INSTEAD OF A MANUAL SEAT. THE PART THAT FAILED IS IN THE SAME LOCATION OF THE SEAT FRAME AND APPEARS TO SERVE THE SAME PURPOSE T... Read more
Incident date: Nov 13, 2019
TL* THE CONTACT OWNS A 2010 MAZDA TRIBUTE. WHILE PULLING INTO A PARKING LOT, THE ELECTRIC POWER STEERING FAILED AND AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT BELIEVED THAT THERE WERE FAULTY COMPONENTS IN THE STEERING WHEEL. THE CONTACT WAS ABLE TO PULL INTO A PARKING SPOT AND HAD THE VEHICLE TOWED HOME. CAPITAL MAZDA OF CARY (525 CROSSROADS BLVD, CARY, NC 27511, (919) 8... Read more
Incident date: Nov 13, 2019
TRANSMISSION SLIPS AND SHIFTS VERY HARD FROM 1ST TO 2ND IN THE COLD WEATHER.
Incident date: Nov 13, 2019
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. WHEN THE VEHICLE WAS STARTED, THE WRENCH ICON ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE. THE CONTACT TOOK THE VEHICLE TO PAUL MILLER MAZDA (1029 E NEW CIRCLE RD, LEXINGTON, KY 40505, (800) 528-1710) WHERE IT WAS DETERMINED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V282000 (STE... Read more
Incident date: Nov 13, 2019
MY CAR IS AUTOMATIC, AND I HAD PULLED INTO A PARKING LOT OFF THE STREET IN FRONT OF A STORE, AND WAS TURNING RIGHT INTO THE PARKING SPOT, AND WAS PUTTING ON THE BRAKE, THE CAR SURGED, AND WENT FORWARD, STILL AS I AM PRESSING ON THE BREAK, AND WENT THROUGH A STORE WINDOW. THEN ONCE IT STOPPED INSIDE THE STORE I PUT IT IN PARK, AND STARTED TO TAKE MY FOOT OFF THE BREAK, AND IT STARTED TO MOVE FORWA... Read more
Crash
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2019 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER AND ELECTRICAL SYSTEM FAILED. THE CONTACT STATED THAT THE EMERGENCY BRAKE DID NOT ENGAGE, THE LANE ASSIST DISENGAGED AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC AND A DITCH, AND THE LANE DEPARTURE FEATURE FAILED TO ALERT THE DRIVER WHEN A VEHICLE WAS IN THEIR BLIND SPOT. THE VEHICLE WAS TAKEN TO BASS CARS AND ... Read more
Incident date: Nov 13, 2019
DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE FLICKERING. VEHICLE HAS UNDER 50K MILES. HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. A FLICKERING LIGHT IS A SAFETY CONCERN AND REDUCES VISIBILITY. CAN ALSO BE SEEN AS A DISTRACTION TO OTHER CARS ON THE ROAD.
Incident date: Sep 7, 2019
THIS MAZDA 6 MODEL IS EQUIPPED WITH A VIDEO DISPLAY SCREEN MOUNTED ON THE DASHBOARD THAT OPERATES THE RADIO, COMMUNICATION, AND MOST IMPORTANTLY, THE VIEW PROJECTED BY THE REAR VIEW CAMERA. UPON IGNITION, THE SCREEN OPERATES FOR ABOUT 30 SECONDS AND THEN GOES DARK AND SHUTS DOWN. THE REAR VIEW SAFETY FEATURE IS DISABLED THEREBY JEOPARDIZING PUBLIC SAFETY. THE SCREEN SHUTS DOWN WHETHER THE VEHICLE ... Read more
Incident date: Nov 13, 2019
THE ENGINE CUTS WHEN I PUT MY CAR IN PARK AND PUSH MY START/STOP BUTTON BUT THE RADIO STAYS ON AFTER. I TRY OVER AND OVER AGAIN TO TURN MY CAR OFF FULLY BY SWITCHING GEAR AND TURNING THE CAR ON AND OFF. THIS HAS HAPPENED DAILY FOR ME. I NOTICED THAT THIS MAY HAVE SOMETHING TO DO WITH THE ELECTRICAL SHORTAGE OF THE IGNITION SWITCH. IT'S VERY UNSAFE. IT CAN CAUSE BATTERY DRAINAGE AND CAN LEAD TO OTH... Read more
Incident date: Jun 4, 2019
MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE BEING TOTALED AS A RESULT OF LOSS OF ENGINE POWER. *LD *JS
Crash
Incident date: Nov 12, 2019
THE DASHBOARD ON THE PASSENGER SIDE OF MY MAZDA 6 2013 IS MELTING AND IS VERY STICKY. TODAY AS I WAS DRIVING I STARTED TO NOTICE A GLARE FROM WHERE THE STICKY MELTING PART IS AND IT STARTED OBSTRUCTING MY VISION.
Incident date: Nov 10, 2019
THE ENGINE OF MY MAZDA CX-5 2014 TURNED OFF WHEN I GOT HOME BUT I DIDN'T REALIZE THAT ALL THE ACCESSORIES STAYED ON. AS A RESULT, THE CAR DIDN'T START THE NEXT DAY AND IT RAN OUT OF BATTERY. TURNING IT COMPLETELY OFF WAS NOT AN EASY TASK. I HAD TO RESEARCH ONLINE TO FIGURE OUT THE TRICK MOVING THE SHIFT LEVER AND REALIZED THAT THIS IS A VERY COMMON ISSUE. I CHECKED ONLINE AND FOUND A THREAD THAT I... Read more
Incident date: Nov 7, 2019
WHILE DRIVING ON THE HIGHWAY WITH VERY LIGHT SNOW FALLING AND LESS THAN AN INCH OF WET ON THE ROAD, THE "FRONT RADAR BLOCKED" MESSAGE APPEARED! UPON LATER RESEARCH INTO THE MAZDA OWNER'S MANUAL IT INDICATES THE FOLLOWING SYSTEMS WERE NOT FUNCTIONING: MAZDA RADAR CRUISE CONTROL (MRCC) MAZDA RADAR CRUISE CONTROL WITH STOP & GO FUNCTION (MRCC WITH STOP & GO FUNCTION) DISTANCE RECOGNITION SUPPORT SY... Read more
Incident date: Jun 13, 2014
JUNE 2014, I WAS DRIVING VEHICLE OUT OF TOWN ON VACATION AND IT SUDDENLY BEGAN RUNNING ROUGH LIKE THE PISTONS WERE MISFIRING. MILEAGE WAS 69,700. I PULLED INTO A DEALERSHIP (1 MILE AWAY), DROPPED THE KEYS, AND CALLED TO EXPLAIN IN THE MORNING. LATER, THEY SAID THEY DROVE THE CAR AROUND THE LOT AND THE ENGINE LOCKED UP. THEY TOOK NO RESPONSIBILITY FOR MAKING IT WORSE AND CHARGED ME FOR CONFIRMING... Read more
Incident date: Oct 31, 2019
WHEN PRESSING THE START/STOP BUTTON, THE IGNITION WILL NOT TURN OFF SOME TIMES. ALTHOUGH THE SHIFT LEVER IS IN 'P' POSITION AND THE ENGINE SHUTS OFF NORMALLY, THE IGNITION IS STAYING ON (IN ACCESSORY MODE). PROBLEM IS THOUGHT TO BE A WORN SWITCH UNIT.
Incident date: Nov 7, 2019
BOUGHT NEW IN 2015. INFOMAT SYSTEM REBOOTS 3 OR 4 TIMES WHEN TEMPERATURES ARE BELOW 40 DEGREES AT START UP IN A UNHEATED GARAGE ALSO WHILE DRIVING AND COLD ENGINE LIGHT IS STILL ON. TOOK TO DEALER A COUPLE TIMES, AND INFORMED THEM OF THE PROBLEM WHILE STILL WARRANTED, ALL THEY DID WAS REBOOT THE SYSTEM. STILL DOING IT AFTER 4 YEARS. VERY FRUSTRATING, BUT NOW IT'S ON MY DIME. ONE TIME IT WENT CO... Read more
Incident date: Sep 6, 2019
I HAD MY 3RD FLAT TIRE IN A PARKING LOT, MY HUSBAND CAME TO CHANGE MY TIRE, HE USED THE BREAKER BAR HE USED BEFORE (ONLY WAY TO GET TIRE OFF) AND 4 BEARINGS BROKE, THIS LED TO ME NEEDING A WHOLE NEW HUB ASSEMBLY AND TIRE, I DON'T FEEL THAT A 2 YEAR OLD CAR SHOULD NEED A NEW HUB ASSEMBLY ESPECIALLY BECAUSE THE TIRE REPLACEMENT TOOLS THAT COME WITH THE CAR DO NOT WORK WHEN TRYING TO TAKE THE TIRE OF... Read more
Incident date: Aug 7, 2018
THE TAIL LIGHTS GO OUT INTERMITTENTLY DUE TO A DEFECTIVE PASSENGER JUNCTION BOX (FUSE BOX). TAPPING THE BOX WITH A SCREWDRIVER HANDLE WILL BRING THE TAIL LIGHTS BACK ON FOR A WHILE. THIS HAS BEEN A MAZDA 3 ISSUE OVER THE YEARS. THE SHOULD BE A RECALL ON THIS.
Incident date: Sep 2, 2019
LOSS OF STEERING, IMMEDIATELY FIXED ITSELF BUT WITH STEERING WHEEL LIGHT ON DASH. VEHICLE IN MOTION. LOSS OF ABILITY TO STEER VEHICLE. VEHICLE WAS IN MOTION.
Incident date: Nov 5, 2019
I PURCHASED A 2010 CX9 ABOUT A MONTH AGO AND GOT PULLED OVER LAST NIGHT FOR MY DRIVER SIDE HEAD LIGHT BEING OUT, I TOOK IT TO THE SHOP AND WAS CHARGED $194 FOR THE BULB REPLACEMENT, BUT IT DID NOT WORK AND WAS CHARGED ANOTHER $130 FOR DIAGNOSTICS . THEY FOUND OUT THAT THE BALLAST HAS BLOWN OUT DUE TO CONDENSATION IN THE HEADLIGHT AND NOW THEY ARE GOING TO CHARGE ME AGAIN FOR THE BALLAST AND LABOR
Incident date: Feb 14, 2018
THE MAZDA DEALER DID NOT HAVE THE EQUIPMENT TO MAKE THE HARNESS FIX. I CONTINUED TO DRIVE MY CAR AND ONE DAY, MY CAR HAD LOUD ROARING SOUND. WITHIN A COUPLE DAYS LATER, IT BEGAN TO EMIT WHITE SMOKE FROM UNDER HOOD AND BLACK SMOKE FROM TAILPIPE AND BEGIN TO LOSE POWER ON FREEWAY OFF-RAMP. I COASTED TO BOTTOM OF OFF RAMP. THEN I WAS ABLE TO RESTART IT TO MOVE IT TO A NEARBY KAISER LOT ADJACENT T... Read more
Incident date: Oct 10, 2019
I LEASED THIS CAR BRAND NEW IN 2016 , SINCE THEN, I HAVE HAD TWO INCIDENTS WHICH WHILE PARKED AND IN GEAR WITH THE MECHANICAL E-BRAKE SET I HAVE WALKED OUTSIDE TO FIND MY CAR NOT WHERE I LEFT IT. THE FIRST TIME THIS HAPPENED WAS IN SEPTEMBER OF 2017 RESULTING IN SUBSTANTIAL DAMAGE TO THE PASSENGER SIDE AS WELL AS THE REAR END. I WAS LIVING ON BLOCK ISLAND AND THE CAR LET LOOSE OUT OF THE PARKING S... Read more
Crash
Incident date: Oct 31, 2019
CAR HAS GIVEN MULTIPLE WARNINGS THAT DRIVER AND SAFETY ASSIST FEATURES ARE DISABLED -- DESPITE NOT BEING ENABLED. CAR ALSO GAVE A CAMERA MALFUNCTION WARNING APPROXIMATELY 1 MINUTE BEFORE SLAMMING ON BRAKES UNEXPECTEDLY AT 35-40MPH AND CAUSING INJURY TO DRIVER;INCIDENT OCCURRED AT CLEAR NIGHT WITH NO OTHER CARS AROUND. CAR CURRENTLY IN SHOP; NO WORD ON WHAT CAUSED THIS OR WHEN IT WILL BE REPAIRED... Read more
1 injured
Incident date: Oct 31, 2019
CAR HAS GIVEN MULTIPLE WARNINGS THAT DRIVER AND SAFETY ASSIST FEATURES ARE DISABLED -- DESPITE NOT BEING ENABLED. CAR ALSO GAVE A CAMERA MALFUNCTION WARNING APPROXIMATELY 1 MINUTE BEFORE SLAMMING ON BRAKES UNEXPECTEDLY AT 35-40MPH AND CAUSING INJURY TO DRIVER;INCIDENT OCCURRED AT CLEAR NIGHT WITH NO OTHER CARS AROUND. CAR CURRENTLY IN SHOP; NO WORD ON WHAT CAUSED THIS OR WHEN IT WILL BE REPAIRED... Read more
1 injured
Incident date: Nov 5, 2019
PASSENGER DASH COVER HAS LOST INTEGRITY/CRACKED ALONG THE LINES WHERE THE AIRBAG DEPLOYS AND AM CONCERNED THAT THE FORCE OF POTENTIAL AIRBAG DEPLOYMENT COULD BE AFFECTED AND NOT WORK AS DESIGNED OR DEPLOY WITH TOO MUCH FORCE TO CAUSE INJURY OR DEATH TO THE OCCUPANT IF THE AIRBAG COVER SHOULD FLY OFF UPON DEPLOYMENT. THIS IS AN ISSUE WITH THE DASH OF MANY MAZDA VEHICLES AND SHOULD AT A MINIMUM BE R... Read more
Incident date: Sep 18, 2019
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHEN THE PUSH TO START BUTTON WAS PRESSED TO TURN OFF THE VEHICLE, THE ENGINE TURNED OFF, BUT THE ELECTRICAL FEATURES CONTINUED TO OPERATE INDEPENDENTLY AND INTERMITTENTLY. THE CONTACT STATED THAT AN ORANGE LIGHT ON THE PUSH START BUTTON ALERTED HIM THAT THE VEHICLE WAS IN ACCESSORY MODE. IN ORDER TO FULLY TURN OFF THE VEHICLE, THE CONTACT WOULD RESTART THE VEH... Read more
Incident date: Sep 18, 2019
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHEN THE PUSH TO START BUTTON WAS PRESSED TO TURN OFF THE VEHICLE, THE ENGINE TURNED OFF, BUT THE ELECTRICAL FEATURES CONTINUED TO OPERATE INDEPENDENTLY AND INTERMITTENTLY. THE CONTACT STATED THAT AN ORANGE LIGHT ON THE PUSH START BUTTON ALERTED HIM THAT THE VEHICLE WAS IN ACCESSORY MODE. IN ORDER TO FULLY TURN OFF THE VEHICLE, THE CONTACT WOULD RESTART THE VEH... Read more
Incident date: Nov 4, 2019
TCM UNIT FAULTY, CAR ONLY HAS 82K MILES, READING ONLINE THIS SEEMS TO BE A FAR TOO COMMON PROBLEM, I BELIEVE THE UNIT IS FAULTY!
Incident date: Nov 1, 2018
VEHICLE PULSATES WHILE BRAKING WHILE DRIVING FAST OR AT SLOWER SPEEDS. THE STEERING WHEEL DOES NOT SHAKE. THE BRAKE PEDAL DOES NOT PULSATE. THE VEHICLE BRAKES WERE CHANGED SEVERAL TIMES WITH NEW ROTORS AND PADS ON ALL FOUR TIRES. I NOTICED THERE WAS A RECALL ON LOWER CONTROL ARMS #15V-451. IT ONLY WAS INSPECTED AT THE TIME OF RECALL BUT NEVER CHANGED. COULD IT BE POSSIBLE THAT THEY ARE NOW WORN AN... Read more
Incident date: Nov 1, 2018
VEHICLE PULSATES WHILE BRAKING WHILE DRIVING FAST OR AT SLOWER SPEEDS. THE STEERING WHEEL DOES NOT SHAKE. THE BRAKE PEDAL DOES NOT PULSATE. THE VEHICLE BRAKES WERE CHANGED SEVERAL TIMES WITH NEW ROTORS AND PADS ON ALL FOUR TIRES. I NOTICED THERE WAS A RECALL ON LOWER CONTROL ARMS #15V-451. IT ONLY WAS INSPECTED AT THE TIME OF RECALL BUT NEVER CHANGED. COULD IT BE POSSIBLE THAT THEY ARE NOW WORN AN... Read more
Incident date: Oct 29, 2019
LED DAYTIME RUNNING LIGHTS SYSTEMATICALLY FAIL. DRIVER'S SIDE FAILED AT JUST UNDER 36,000 MILES. PASSENGER SIDE FAILED AT 53,000 MILES. THE FAILURE REQUIRES COMPLETE REPLACEMENT OF HEADLIGHT UNIT. COST IS $1100-1200 OR MORE. FLICKERING OR FAILING LIGHTS ARE A DISTRACTION FOR ONCOMING TRAFFIC. LACK OF DRL MAY VIOLATE SOME STATE LAWS.
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2019 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY ACCELERATE AFTER THE BRAKE ASSIST WAS ENGAGED. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REP... Read more
Crash
Incident date: Nov 1, 2019
MY VEHICLE WILL NOT SHUT OFF COMPLETELY. THE BATTERY TO THE CAR AND ALL OF THE DASH LIGHTS STAY ON WHEN I TURN THE VEHICLE OFF. THIS PROBLEM HAS BEEN HAPPENING FOR OVER 6 MONTHS AND IS HAPPENING MORE FREQUENTLY. I DISCOVERED THAT YOU HAVE TO JIGGLE THE SHIFTER IN PARK MANY TIMES BEFORE TRYING TO SHUT OF THE ENGINE AGAIN. AT TIMES I HAVE TO DO THIS PROCESS 5-6 TIMES TO FINALLY GET MY CAR TO SHU... Read more
Incident date: Oct 29, 2019
THE DRIVER'S DOOR ON MY 2016 MAZDA CX-5 HAS A MALFUNCTIONING SENSOR THAT SOMETIMES INDICATES THE DOOR IS CLOSED EVEN WHEN IT IS OPEN. SINCE THE DOOR COULD BE UNLATCHED WITHOUT AN AUDIBLE CHIME SOUNDING, IT'S POSSIBLE THAT AN OWNER COULD BE UNAWARE THEY ARE DRIVING WITH THE DOOR OPEN. THUS, THIS VEHICLE FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 114, "THEFT PROTECTION AND... Read more
Incident date: Oct 1, 2019
DAYTIME RUNNING LIGHT (LED HALO) ON RIDER'S SIDE NO LONGER WORKS. VEHICLE HAS 30098 MILES, BUT HAS AGED OUT OF WARRANTY. ENTIRE UNIT MUST BE REPLACED AT A COST EXCEEDING $1200. WILL NOT PASS STATE SAFETY INSPECTION AS IS.
Incident date: Oct 30, 2019
TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN R... Read more
Incident date: Oct 30, 2019
TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN R... Read more
MAZDA
MAZDASPEED3
(2010) - STRUCTURE
Oct 30, 2019
Incident date: Oct 23, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WOULD STALL FOR TWO SECONDS BEFORE INDEPENDENTLY RESTARTING. THE CONTACT ALSO MENTIONED THAT THE DASHBOARD WAS STICKY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER W... Read more
MAZDA
MAZDASPEED3
(2010) - ENGINE
Oct 30, 2019
Incident date: Oct 23, 2019
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WOULD STALL FOR TWO SECONDS BEFORE INDEPENDENTLY RESTARTING. THE CONTACT ALSO MENTIONED THAT THE DASHBOARD WAS STICKY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER W... Read more
Incident date: Oct 1, 2014
THERE HAVE BEEN PROBLEMS WITH OTHER MAZDA CARS THAT GOT RECALLED DUE TO A POSSIBLE FAULTY FUEL SHUT-OFF VALVE THAT COULD ALLOW GASOLINE TO ENTER THE FUEL TANK EMISSION SYSTEM. IF ENOUGH FUEL GETS INTO THE SYSTEM, IT CAN CAUSE THE ENGINE TO STALL. HOWEVER, THIS RECALL DID NOT COVER MY 2009 MAZDA 6 AND I HAD THE SAME PROBLEM. DOOR LOCK ACTUATOR HAS FAILED! THE ALARM ON MY MAZDA GOES OFF AT RANDO... Read more
Incident date: Oct 1, 2014
THERE HAVE BEEN PROBLEMS WITH OTHER MAZDA CARS THAT GOT RECALLED DUE TO A POSSIBLE FAULTY FUEL SHUT-OFF VALVE THAT COULD ALLOW GASOLINE TO ENTER THE FUEL TANK EMISSION SYSTEM. IF ENOUGH FUEL GETS INTO THE SYSTEM, IT CAN CAUSE THE ENGINE TO STALL. HOWEVER, THIS RECALL DID NOT COVER MY 2009 MAZDA 6 AND I HAD THE SAME PROBLEM. DOOR LOCK ACTUATOR HAS FAILED! THE ALARM ON MY MAZDA GOES OFF AT RANDO... Read more
Incident date: Oct 4, 2019
DRIVING INTO A RAMP AND THE PASSENGER AIR BAG DEPLOYED. I THEN SLIPPED OFF THE CURVE THE EXTERNAL OF THE CAR IS NOT DAMAGED AND I'M NOT HURT.
Incident date: Oct 29, 2019
SIDE SLIDING DOORS WILL OPEN WHILE DRIVING, CREATING A SAFETY HAZARD TO PASSENGERS.
Incident date: Oct 10, 2019
BRAKE BOOSTER IS LEAKING. TAKES LONGER TO STOP. CALLED MAZDA AND REPORTED ISSUE.
Incident date: Oct 22, 2019
AFTER PURCHASING A 2019 MAZDA6 IN JULY 2019, THERE HAVE BEEN MULTIPLE OCCASIONS IN WHICH I START THE CAR AND THE DISPLAY SCREEN FREEZES OR IS BLACK, NOT DISPLAYING ANYTHING. AT THE SAME TIME, THE CONTROL BUTTONS ON THE STEERING WHEEL DO NOT WORK. I'VE ALSO EXPERIENCED A LONG DELAY IN RESPONSE AFTER PRESSING CONTROL BUTTONS ON THE STEERING WHEEL. ALL OF THESE ISSUES HAPPEN RANDOMLY AND WILL CONT... Read more
Incident date: Feb 12, 2019
I AM CONCERNED THAT THE HEADLIGHT GLARE FROM MY 2018 MAZDA CX-5 MANUFACTURED IN NOVEMBER 2107 IS EXCESSIVE FOR ONCOMING VEHICLES. I FREQUENTLY HAVE ONCOMING CARS FLASH THEIR LIGHTS AT ME WHEN DRIVING ON 2 LANE ROADS AT NIGHT. MY VEHICLE HAS THE TECH PACKAGE, WHICH INCLUDES ADAPTIVE LED HEADLIGHTS THAT ARE SUPPOSED TO BE SELF LEVELING. THE IIHS TESTING OF HEADLIGHTS OF THE 2017 - 2018 MAZDA CHA... Read more
Incident date: Oct 23, 2019
CLUNK NOISE DRIVING ON CITY STREET, ON DRIVER'S SIDE WHEN WHEELS ARE FULLY TURNED TO THE LEFT AND WHEN CAR IS STATIONARY AND RIGHT BEFORE ACCELERATING. SERVICE ADVISOR FROM THE REPAIR SHOP INFORMED ME NOT TO DRIVE THE CAR BECAUSE IT IS NOT SAFE AND MAY CAUSE AN ACCIDENT. THE MANUFACTURER WARRANTY IS NO LONGER EFFECTIVE AND IT EXPIRED 2018. THE INVOICE TOTAL IS $901.25, PARTS COST IS $83.34 LABOR O... Read more
Incident date: Oct 28, 2019
MY VEHICLE HAS HAD STRANGE GRUNTING, SQUEAKING, POPPING NOISES COMING FROM THE FRONTEND, PARTICULARLY THE DRIVERS SIDE. IT HAS HAD THIS ISSUE SINCE I BOUGHT THE CAR IN JUNE 2017. THE NOISE SEEMS TO BE WORSE WHEN DRIVING OVER SMALL BUMPS. IT'S VERY NOTICEABLE WHEN I BACK OUT OF MY DRIVEWAY. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP I PURCHASED MY CAR FROM. THEY CAN'T DUPLICATE. I HAVE RESEARC... Read more
Incident date: Oct 26, 2019
HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED. READING MANY COMPLAINTS ONLINE ABOUT THIS BEING A COMMON ISSUE WITH 2012 MAZDA 6. INCLUDING ISSUES... Read more
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLANKING NOISE WAS PRESENT COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE WHEEL WELL WAS RUSTED AND CORRODED, CAUSING THE METAL TO SEPARATE FROM THE FRAME OF THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL ... Read more