Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Feb 16, 2020
SUNROOF GLASS SHATTERED OUTWARD WITHOUT ANY CAUSE OR WARNING. THE SUNROOF WAS CLOSED AT THE TIME AND THERE WERE NO CRACKS, NO BREAKS, NO LEAKS, NO WEAKNESSES IDENTIFIED. WHEN IT SHATTERED, I WAS DRIVING DOWN INTERSTATE 25 AT APPROXIMATELY 78 MPH. TIRES ARE PROPERLY INFLATED.
Incident date: Feb 13, 2020
THE "AUTO" FOR HEADLIGHTS / DAYTIME RUNNING LIGHTS WERE TURNED OFF WHILE DRIVING IN RAINING DAYS OR IN DIMMED LIGHTING CONDITION IN THE EVENING, ON LOCAL ROAD AND HIGHWAY.
Incident date: Jul 13, 2019
MY MECHANIC, MOJARRO AUTO REPAIR, ORDERED FROM AUTOZONE THIS PART....WHEN IT ARRIVED, REALIZED IT DIDN'T AT ALL RESEMBLE THE PART THAT HIS DIAGNOSTIC TOOL STATED WAS THE PROBLEM. JESSE, FOUND 1 AT A WRECKING YARD. IN 3 DAYS THE CHECK ENGINE LIGHT CAME ON, AGAIN. I PHONED DETROIT, MICHIGAN....GAVE THEM THE VIN & PART'S #, THE GENTLEMAN STATED, " THAT PART IS NO LONGER MANUFACTURED" THIS CAR STIL... Read more
Incident date: Jul 13, 2019
MY MECHANIC, MOJARRO AUTO REPAIR, ORDERED FROM AUTOZONE THIS PART....WHEN IT ARRIVED, REALIZED IT DIDN'T AT ALL RESEMBLE THE PART THAT HIS DIAGNOSTIC TOOL STATED WAS THE PROBLEM. JESSE, FOUND 1 AT A WRECKING YARD. IN 3 DAYS THE CHECK ENGINE LIGHT CAME ON, AGAIN. I PHONED DETROIT, MICHIGAN....GAVE THEM THE VIN & PART'S #, THE GENTLEMAN STATED, " THAT PART IS NO LONGER MANUFACTURED" THIS CAR STIL... Read more
Incident date: Feb 14, 2020
I APPLIED THE BRAKES, AND THE CAR KEPT MOVING FORWARD EVEN THOUGH I WAS PRESSING THE BRAKE PEDAL. I PULLED THE EMERGENCY BRAKE BUT THAT DIDN'T STOP THE CAR FROM MOVING FORWARD AND HITTING THE BACK OF THE TRUCK IN FRONT OF ME. I WAS ON A HIGHWAY.
Crash
Incident date: Feb 3, 2020
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS N... Read more
Incident date: Feb 10, 2020
THE VEHICLE SUDDENLY JERKS, PULLS, STOPS AFTER ABOUT 10 MINUTES RUNNING TIME. TOLD BY MECHANIC THAT IT IS THE TRANSMISSION CONTROL MODULE. HE SAID THIS MODEL IS NOTORIOUS FOR HAVING THEM FAIL. THEY ARE ON BACK ORDER WITH MAZDA WITH NO LEAD TIME, WHICH ALSO SAYS SOMETHING. THE VEHICLE IS VERY DANGEROUS TO DRIVE. MECHANIC SAID THE ORIGINAL DESIGN HAS BAD PLACEMENT WHICH CAUSES THEM TO HEAT UP AN... Read more
Incident date: Dec 19, 2019
DRIVER SIDE HEADLIGHT DAY TIME LED LIGHT FLICKERS AND IT HAS HALF OF THE INTENSITY COMPARED WITH THE OTHER HEADLIGHT IF DRIVEN OR STATIONARY. THIS CONDITION STARTED TO BECOME NOTICEABLE TWO MONTHS AGO AND IT IS GETTING WORSE AND CLOSE TO THE POINT THAT THE DTL LED IS NOT VISIBLE ANYMORE AND THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED. MAZDA KNOWS ABOUT THE CONDITION AND CLAIMS THAT THIS IS NOT A SA... Read more
Incident date: Feb 11, 2020
TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED WHILE DRIVING AT 5 MPH AROUND A ROUNDABOUT, THE PASSENGER'S SIDE FRONT TIRE DETACHED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO MODERN MAZDA,68 WATERBURY RD, LJ CT 06787 BUT WAS NOT DIAGNOSED. THE DIAGNOSIS AND REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE ... Read more
Incident date: Feb 13, 2020
PAINT IS CHIPPING AWAY ON THE REAR OF THE CAR.
Incident date: Dec 10, 2019
TL* THE CONTACT OWNED A 2011 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT 71 MPH, THE VEHICLE HIT A DEER CAUSING THE HOOD TO OPEN WITH FORCE CRACKING THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. A DEER HIT THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HIT HER HEAD AND KNEE ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED A WHIPLASH. THE VEHICLE WAS INCLUDED IN NHTSA ... Read more
Crash
1 injured
Incident date: Feb 4, 2020
ALL ROTORS, PADS AND CALIPERS NEED TO BE CHANGED AFTER ONLY 15,000 MILES ON THIS NEW VEHICLE. THE BRAKE SYSTEM IS UNRELIABLE ON THE HIGHWAY AND AT RISK OF LOCKING UP DUE TO RUSTING OF ALL COMPONENTS. THE CAR WAS PURCHASED IN MISSISSIPPI THEN HOUSED IN FLORIDA FOR 90% OF ITS LIFE. IT HAS NOT BEEN EXPOSED TO FLOOD OR EXCESSIVE STANDING WATER, NOR UP NORTH AT ALL. HTTPS://VIDEO.37483.NET/HOUGN3... Read more
Incident date: Feb 9, 2020
SAT DOWN TO START CAR. AFTER IT STARTED I THOUGHT I PUSHED THE OPEN FUNCTION FOR HATCH..INSTEAD I LOCKED IT . AFTER I CLOSED THE DOOR I SAW THAT THE FOB WAS ON PASSENGER SEAT AND ALL DOORS LOCKED.
Incident date: Feb 5, 2020
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT AT START UP, THE POWER STEERING WAS INOPERABLE. THE CONTACT STATED THAT IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V282000 (STEERING) HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APP... Read more
Incident date: Jun 8, 2019
I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS V... Read more
Incident date: Feb 1, 2020
MRCC (MAZDA RADAR CRUISE CONTROL) WILL UNEXPECTEDLY DECREASE VEHICLE SPEED WHEN IN A TURN EVEN IF NOT FOLLOWING ANOTHER VEHICLE. SPEED DECREASE HAPPENS REGARDLESS OF VEHICLE SPEED. AMOUNT OF DECREASE IS SEVERE DEPENDING ON "SHARPNESS" OF THE TURN, BUT WILL HAPPEN EVEN ON GENTLE SWEEPING TURNS ON AN INTERSTATE HIGHWAY. BEHAVIOR IS REPRODUCIBLE DURING ALL VARIETY OF DRIVING CONDITIONS.
Incident date: Jul 15, 2019
MY 2016 CX-5 GT IS NOW OUT OF WARRANTY BASED ON MODEL YEAR, ALTHOUGH IT ONLY HAS 21000 MILES ON IT. I HAVE THE SAME PROBLEM AS ALMOST EVERY OTHER OWNER OF THIS MAKE AND MODEL, WHICH IS THAT THE LED DAYTIME RUNNING LIGHTS ON ONE SIDE (SO FAR) HAVE STOPPED WORKING. LED'S DO NOT BURN OUT IN JUST A FEW YEARS, SO THE PROBLEM IS IN THE WIRING INSIDE THE HEADLIGHT ASSEMBLY. IT IS AN OBVIOUS MANUFACTUR... Read more
Incident date: Jan 20, 2020
CLUTCH PEDAL BROKE DRIVING DOWN THE ROAD
Incident date: Feb 1, 2020
ONE DAYTIME RUNNING LIGHT IS NOW FLICKERING. IT IS NOT SERVICEABLE AND THE ENTIRE HEADLIGHT CAPSULE MUST BE REPLACED AT ABOUT $1300 PER SIDE. I AM SURE THE OTHER ONE WILL FAIL SOON ALSO! CAR HAS 61000 MILES AND IS 4 YEARS OLD. AS DRL`S ARE OEM, IT MUST BE FIXED TO PASS NYS INSPECTION. OF COURSE IT IS ALSO A PROVEN SAFETY FEATURE!
Incident date: Jul 15, 2019
BEFORE I RECEIVED THE RECALL NOTICE I HAD TAKEN THE CAR IN TO STAR MAZDA AN AUTHORIZED DEALER IN GLENDALE TWICE FOR THE AIRBAG LIGHT WARNING SIGN WHICH HAD BEEN LIT UP ON THE DASHBOARD. TWICE STAR MAZDA CHARGED ME $140.00 FOR DIAGNOSTICS AND COULDN'T FIND THE PROBLEM WITH THE LIGHT. AFTER I RECEIVED THE NOTICE I TOOK THE CAR IN AND AFTER TWO HOURS THEY INDICATED THAT THEY REPLACE THE PARTS NEEDED ... Read more
Incident date: Feb 6, 2020
THIS IS A "PUSH BUTTON" START VEHICLE. WHEN YOU PUSH THE BUTTON TO TURN OFF THE ENGINE, THE ELECTRICAL COMPONENTS / ACCESSORIES REMAIN ON INSTEAD OF TURNING OFF WITH THE ENGINE. THERE IS NO KEY TO REMOVE SO YOU CANNOT MANUALLY TURN OFF THE ELECTRICAL COMPONENTS / ACCESSORIES. EVEN UPON EXITING THE VEHICLE AND LOCKING IT, THE ELECTRICAL SYSTEMS REMAIN "ON" EVEN THOUGH THE ENGINE IS OFF. THE VEH... Read more
Incident date: Feb 5, 2020
MY SPOUSE WAS DRIVING ON A HIGHWAY AND SUDDENLY HEARD A LOUD SOUND. HE SCANNED THE SURROUNDINGS AND DID NOT SEE ANY UNUSUAL OCCURRENCE. HE FELT COLD AIR AND NOISE AND WHEN HE LOOK UP, HIS SUNROOF IS GONE, JUST A FEW GLASS LEFT ON THE SIDE LOOKING LIKE GRANULES. HE HAD SPONTANEOUS SUNROOF EXPLOSION.
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 17V457000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T... Read more
Incident date: Dec 15, 2019
TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 17V457000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T... Read more
Incident date: Feb 1, 2020
LED RUNNING LIGHTS FLICKERING ONLY 29000 MILES, PAST THE 36 MONTH WARRANTY. REQUIRES REPLACEMENT OF THE ENTIRE HEADLIGHT ASSEMBLY AT A COST OF$1000+.MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM.MAZDA SHOULD EXTEND WARRANTY TO 100,000. NOT SAFE AND TO COSTLY TO REPAIR
Incident date: Feb 3, 2020
LED DAYTIME RUNNING LIGHTS DO NOT WORK CAUSING MY VEHICLE NOT TO BE AS VISIBLE AS IT SHOULD BE ON THE ROAD DURING DAYLIGHT HOURS . ALL THE OTHER LIGHTS ARE ALSO LED . I AM WORRIED ABOUT FUTURE PERFORMANCE . JUST PURCHASED VEHICLE 2/3/2020 , DO NOT KNOW WHEN LIGHTS FIRST MALFUNCTIONED .
Incident date: Jan 8, 2020
STEERING WHEEL LOCKS WHEN REVERSING TO THE RIGHT OR WHILE DRIVING ON A BUMPY CITY ROAD. IT HAPPENS WHILE GOING 45MPH. ATLANTA, GA
Incident date: Feb 7, 2020
ENGINE SURGES WHEN I BRAKE, BUT NOT ALWAYS. USUALLY IT IS WHEN I'M GOING STRAIGHT AHEAD, HOWEVER, IT HAS DONE IT IN A TURN AND ONCE BACKING UP. THIS HAS HAPPENED AGAIN TODAY, AND AFTER I HAD THROTTLE BODY CLEANING DONE TWO WEEKS AGO.
Incident date: Feb 3, 2020
ABOUT 1 MONTH AGO I NOTICED MY CAR MAKING A HISSING SOUND WHEN MY FOOT WAS ON THE BRAKE PEDAL AT A RED LIGHT OR STOP SIGN. IF I WAS A LONG RED LIGHT OR IN A DRIVE THRU FOR MORE THAN 5 MINUTES I NOTICED MY CAR WOULD BEGIN TO TREMBLE. THEN ABOUT A WEEK AGO I NOTICED IF I HAD TO BRAKE SUDDENLY, THE BRAKE PEDAL WAS VERY HARD TO PUSH DOWN MAKING IT ALMOST IMPOSSIBLE TO STOP. I TOOK THE CAR TO THE DEAL... Read more
Incident date: Feb 3, 2020
GOT IN CAR TO DRIVE MONDAY 02/03/2020 MORNING, CAR WAS EXTREMELY HARD TO TURN. ABLE TO DRIVE VEHICLE BUT TURNING IS EXTREMELY HARD. TOOK IT TO MECHANIC AND THEN TO AUTOZONE TO PRICE PART AND WAS TOLD THIS VEHICLE WAS PART OF A RECALL. I CALLED MAZDA AND WAS TOLD RECALL WAS NO LONGER OPEN, WAS CLOSED IN 2014. THE RECALL IS WHAT IS WRONG WITH MY VEHICLE. I HAVE CALLED MAZDA WITH NO RESOLUTION, IS TH... Read more
Incident date: Feb 4, 2020
I WAS DRIVING ON THE FREEWAY ABOUT 65 MILES PER HOUR AND THE THE CAR STARTED TO RUN ROUGH AND THE DASH LIGHTS WENT OUT. IT FELT LIKE IT WANTED TO STALL SO I KEPT MY FOOT ON THE GAS AND BRAKE AND EXITED THE FREEWAY AND DROVE THE SIDE STREETS HOME. THE PROBLEM DID NOT HAPPEN AGAIN SO FAR.
Incident date: Feb 4, 2020
I WAS DRIVING ON THE FREEWAY ABOUT 65 MILES PER HOUR AND THE THE CAR STARTED TO RUN ROUGH AND THE DASH LIGHTS WENT OUT. IT FELT LIKE IT WANTED TO STALL SO I KEPT MY FOOT ON THE GAS AND BRAKE AND EXITED THE FREEWAY AND DROVE THE SIDE STREETS HOME. THE PROBLEM DID NOT HAPPEN AGAIN SO FAR.
Incident date: Sep 12, 2019
I'VE HAD MY MAZDA FOR ONLY 3 YEARS. I WAS DRIVING UP THE HILL TOWARDS MY HOUSE TO PARK MY CAR AND IT JUST QUIT WORKING. IT SHUT OFF AND NOW IT WILL NOT START. NOW I'M STUCK PAYING $400 A MONTH FOR A CAR THAT DOESN'T EVEN WORK. IT'S VERY DISAPPOINTING. I THINK THIS CAR SHOULD BE RECALLED.
Incident date: Feb 4, 2020
WHILE DRIVING MY 2017 MAZDA 6 TODAY, THE SUNROOF EXPLODED. THERE WAS NOTHING THAT STRUCK THE SUNROOF, I HAD NOT TRAVELED UNDER AN OVERPASS AND THERE WASN'T A DRAMATIC TEMPERATURE CHANGE. I HAVE BEEN READING OF THE INCREASED NUMBER OF INCIDENTS OF SUNROOFS EXPLODING FOR NO REASON. MY MAZDA DEALERSHIP DENIES THERE BEING ANY "ISSUES"; HOWEVER, CONSUMER REPORTS AND OTHER PUBLICATIONS.
Incident date: Feb 3, 2020
MY 17YO DAUGHTER WAS DRIVING HER 2007 MAZDA3 WHEN HER POWER STEERING LIGHT CAME ON AND SHE EXPERIENCED A COMPLETE LOSS OF POWER STEERING. SHE WAS TAKEN BY SURPRISE BUT WAS ABLE TO MANEUVER TO SAFETY OFF THE ROAD. SHE RESTARTED THE CAR AND HAD STEERING FOR LESS THAN A MINUTE. I FOUND THE RECALL FOR THIS MODEL AND YEAR, WITH THESE EXACT SYMPTOMS, BUT FOR SOME REASON IT IS NOT APPLICABLE TO THIS VI... Read more
Incident date: Jan 31, 2020
TL* THE CONTACT OWNED A 2015 MAZDA CX5. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A STOP SIGN, WHEN SHE STARTED TO MOVE FORWARD WHEN ANOTHER VEHICLE IMPACTED THE FRONT DRIVER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED NO ONE INJURED OR IN NEED TO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DR... Read more
Crash
Incident date: Jan 30, 2020
THE MAZDA CX-9 UNCOMMANDED ENGINE ACCELERATION REPORTED HEREIN DID NOT RESULT IN ANY DAMAGE PRIMARILY BECAUSE IT COMMENCED SEVERAL SECONDS AFTER I BEGAN LIGHT BRAKING WHILE APPROACHING A RED TRAFFIC LIGHT. MY IMMEDIATE RESPONSE WAS TO INCREASE BRAKE PRESSURE; THERE WAS NO NEED FOR ME TO MOVE MY LEG OTHER THAN PRESSING HARDER WITH MY FOOT. MY FOOT HAD BEEN OFF THE ACCELERATOR FOR MANY SECONDS WHI... Read more
Incident date: Feb 1, 2020
I WAS DRIVING IN AN URBAN AREA, ON A CITY STREET, AND THE CAR AHEAD OF ME WAS MAKING A RIGHT TURN. AS MY VEHICLE WAS SLOWING, I COVERED THE BRAKE PEDAL IN ANTICIPATION OF THE POSSIBILITY OF THE NEED TO BRAKE. THE CAR IN FRONT OF ME WAS JUST ABOUT CLEAR AND THERE WAS STILL PLENTY OF DISTANCE BETWEEN US. AT THAT TIME, THE SMART CITY BRAKE SUPPORT ENGAGED AND BROUGHT MY CAR TO A VIOLENT STOP. I FELT ... Read more
1 injured
Incident date: Feb 3, 2020
SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY. NO SIGN THAT IT WAS HIT BY AN OBJECT. WEATHER CLEAR AND ABOUT 45F. SOUNDED LIKE A GUNSHOT, VERY LOUD POW, AND NOT SOUND OF AN IMPACT. EDGES OF REMAINING GLASS FLIPPED UPWARD. NO MARKS ON ROOF AND NO OBJECTS OTHER THAN SOME GLASS PIECES ON SLIDING SHADE PANEL UNDER SUNROOF.
Incident date: Feb 3, 2020
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT E... Read more
Incident date: Jan 25, 2020
MADE A SLOW RIGHT TURN INTO A PARKING PLACE TO PICK UP MY DOGS AT THE GROOMER, WHEN I APPLIED BRAKES TO STOP, THE CAR ACCELERATED LURCHING FORWARD. I THEN TOOK MY FOOT OFF THE BRAKE AND REAPPLIED INSTEAD OF SLOWING DOWN THE CAR SPED UP AND WAS ONLY STOPPED WHEN I HIT A BRICK BUILDING. I HAD TWO DASH WARNINGS "FRONT CAMERA SENSOR SYSTEM MALFUNCTION" AND "FORWARD SMART CITY BREAD SUPPORT MALFUNCTI... Read more
Crash
Incident date: Jan 25, 2020
MADE A SLOW RIGHT TURN INTO A PARKING PLACE TO PICK UP MY DOGS AT THE GROOMER, WHEN I APPLIED BRAKES TO STOP, THE CAR ACCELERATED LURCHING FORWARD. I THEN TOOK MY FOOT OFF THE BRAKE AND REAPPLIED INSTEAD OF SLOWING DOWN THE CAR SPED UP AND WAS ONLY STOPPED WHEN I HIT A BRICK BUILDING. I HAD TWO DASH WARNINGS "FRONT CAMERA SENSOR SYSTEM MALFUNCTION" AND "FORWARD SMART CITY BREAD SUPPORT MALFUNCTI... Read more
Crash
Incident date: Oct 13, 2019
WITHOUT ANY WARNING THE TRANSMISSION STARTED SLIPPING OUT OF FORWARD GEAR WHILE AT A TRAFFIC LIGHT AFTER RELEASING THE BRAKES AND GENTLY PRESSING THE ACCELERATOR PEDAL THE VEHICLE DIDNT MOVE. MANUALLY SHIFTING INTO 1ST GEAR WAS THE CAR ABLE TO MOVE BUT CAUSING A VERY HARSH LURCHING FORWARD CAUSING A LOUD "CLUNKING" NOISE. I WAS ABLE TO LIMP THE CAR 3 MILES TO MY HOME. I WAS INVOLVED IN A REAR END ... Read more
Crash
2 injured
Incident date: Nov 5, 2010
WHEN MY USED 2008 MAZDA 3 CAR IS PARKED OVER A DAY OF MORE WITHOUT BEING PLUGGED TO A CHARGER IT WILL NOT START. NOTHING WILL WORK EVEN THE REMOTE TO OPEN THE DOOR. NOTE THE HUNDREDS OF OWNERS WITH HIS PROBLEM. CHECK THE WEB FOR THIS PROBLEM. I SPENT $870.00 TO HAVE THIS FIXED TO NO AVAIL.
Incident date: Jan 27, 2020
THE CRACK STARTED SMALL ON THE PASSENGER SIDE DASHBOARD BUT IS GETTING WORSE EVERYDAY. IT KEEPS GETTING BIGGER AND BIGGER
Incident date: Jul 7, 2015
THIS VEHICLE WAS TOTALED IN AN ACCIDENT AND OWNERSHIP TRANSFERRED TO THE INSURANCE COMPANY. STOP SENDIN ME RECALL NOTICES!