Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Oct 1, 2019
LIGHTING:WHEN APPLYING BREAKS, HEADLIGHTS FLICKER. WINDSHIELD: LEAKS. ADHESIVE EXPANDED, CAUSING SEAL TO BREAK. WATER POURS IN ON DASH FROM SIDE DURING BAD WEATHER CONDITIONS OR CAR WASH. ADHESIVE ALSO EXPANDED ON GAUGE PANEL, CAUSING DISPLAY WINDOW TO LIFT. WAS THIS WAY WHEN PURCHASED. DID NOT NOTICE HEADLIGHTS AND WINDOW SEAL AT TIME OF PURCHASE.
Incident date: Oct 1, 2019
LIGHTING:WHEN APPLYING BREAKS, HEADLIGHTS FLICKER. WINDSHIELD: LEAKS. ADHESIVE EXPANDED, CAUSING SEAL TO BREAK. WATER POURS IN ON DASH FROM SIDE DURING BAD WEATHER CONDITIONS OR CAR WASH. ADHESIVE ALSO EXPANDED ON GAUGE PANEL, CAUSING DISPLAY WINDOW TO LIFT. WAS THIS WAY WHEN PURCHASED. DID NOT NOTICE HEADLIGHTS AND WINDOW SEAL AT TIME OF PURCHASE.
Incident date: Mar 1, 2020
I WENT IN THE STORE FOR A FEW MINUTES AND I CAN OUT AND THE CAR WOULD NOT SHIFT INTO GEAR AT ALL IT SHIFTED OUT OF PARK AND ALL IT DID WAS THE SHIFTER JUST STOPPED AND WAS LOOSE IT WOULD NOT INGAGE IN ANOTHER GEAR
Incident date: Feb 28, 2020
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Incident date: Feb 28, 2020
FAIL SBS AND SISTEM OF DETECTION OF PROXIMITY
Incident date: Feb 17, 2020
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
Incident date: Feb 17, 2020
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
Incident date: Feb 17, 2020
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
Incident date: Dec 29, 2019
BRAKES WHEN APPLIED WOULD SOMETIMES GO TO THE FLOOR BEFORE STOPPING. THE BRAKE BOOSTER HAS GONE BAD AND VERY DANGEROUS ALMOST CAUSING AN ACCIDENT. BRAKE PEDAL SOFT AND SOMETIMES WILL NOT STOP.
Incident date: Feb 23, 2020
MY MAZDA CX-9 RAN OUT OF GAS ON A MAJOR HIGHWAY (ROUTE 90 IN BOSTON) AND THE GAS GAUGE READ HALF FULL. NO 'OUT OF GAS' LIGHT WENT ON AND RANGE (UNDER INFORMATION) SAID 191 MILES REMAINING. MY MAZDA DEALER TOLD ME THE SOFTWARE NEEDED TO BE RESET (NOT DONE YET AS OF THIS WRITING). IT IS A MAJOR ISSUE IF THE GAS GAUGE IS NOT READING PROPERLY AND THIS IS A SOFTWARE ISSUE (A BUG?). MAZDA NEEDS TO ... Read more
Incident date: Sep 11, 2019
I GOT THIS CAR IN MAY OF 2019 SO THE CAR IS STILL NEW AND EVER SINCE I PURCHASED THE VEHICLE I'VE BEEN HAVING ISSUES WITH IT FIRST WERE THE CALIPERS STICKING AND MAZDA GAVE ME A HARD TIME TO REPAIR THE ISSUE AFTER THE FACT KNOWING THAT IT WAS A MANUFACTURING ISSSUE AND STILL TRIED TO CHARGE ME I TOOK MY VEHICLE THERE MORE THEN 15 TIMES JUST TO DEAL THINGS GOING BAD IN MY CAR. MY CAR STALLS ON ME O... Read more
Incident date: Sep 11, 2019
I GOT THIS CAR IN MAY OF 2019 SO THE CAR IS STILL NEW AND EVER SINCE I PURCHASED THE VEHICLE I'VE BEEN HAVING ISSUES WITH IT FIRST WERE THE CALIPERS STICKING AND MAZDA GAVE ME A HARD TIME TO REPAIR THE ISSUE AFTER THE FACT KNOWING THAT IT WAS A MANUFACTURING ISSSUE AND STILL TRIED TO CHARGE ME I TOOK MY VEHICLE THERE MORE THEN 15 TIMES JUST TO DEAL THINGS GOING BAD IN MY CAR. MY CAR STALLS ON ME O... Read more
Incident date: Sep 11, 2019
I GOT THIS CAR IN MAY OF 2019 SO THE CAR IS STILL NEW AND EVER SINCE I PURCHASED THE VEHICLE I'VE BEEN HAVING ISSUES WITH IT FIRST WERE THE CALIPERS STICKING AND MAZDA GAVE ME A HARD TIME TO REPAIR THE ISSUE AFTER THE FACT KNOWING THAT IT WAS A MANUFACTURING ISSSUE AND STILL TRIED TO CHARGE ME I TOOK MY VEHICLE THERE MORE THEN 15 TIMES JUST TO DEAL THINGS GOING BAD IN MY CAR. MY CAR STALLS ON ME O... Read more
Incident date: Feb 19, 2020
MAZDA HAS TO DO SOMETHING ABOUT THE TCM. MINE GOES IN AND OUT AND I CAN'T PULL IN FRONT OF TRAFFIC WHEN THE ACCELERATION GOES DOWN. IT'S AN ACCIDENT WAITING TO HAPPEN AND IT KNOWN THE THIS PARTICULAR PART IS KNOWN TO GO OUT. IT'S A SAFETY ISSUE MAZDA NEEDS TO ADDRESS IMMEDIATELY BEFORE SOMEONE DIES. THE FIRST PICTURE IS WHEN THE CAR IS IN MANUEL MODE AS YOU CAN SEE THAT'S SUPPOSED TO BE A 5 FOR FI... Read more
Incident date: Feb 2, 2020
THE VEHICLE WAS STATIONARY ON A CITY STREET. STARTED THE VEHICLE, FOOT ON THE BRAKE AND SHIFTED INTO DRIVE.VEHICLE WAS IDLING AT NORMAL RPM. WHEN THE FOOT WAS REMOVED FROM THE BRAKE PETAL, THE CAR LURCHED FORWARD AT FULL THROTTLE. MY FOOT NEVER TOUCHED THE GAS PEDAL. IT TRAVELED ABOUT 10 FEET STRIKING A VEHICLE. I WAS ABLE TO STOP THE CAR BY PUSHING ON THE BRAKE PEDAL AND CAME TO A STOP. THE ENG... Read more
Crash
Incident date: Feb 2, 2020
THE VEHICLE WAS STATIONARY ON A CITY STREET. STARTED THE VEHICLE, FOOT ON THE BRAKE AND SHIFTED INTO DRIVE.VEHICLE WAS IDLING AT NORMAL RPM. WHEN THE FOOT WAS REMOVED FROM THE BRAKE PETAL, THE CAR LURCHED FORWARD AT FULL THROTTLE. MY FOOT NEVER TOUCHED THE GAS PEDAL. IT TRAVELED ABOUT 10 FEET STRIKING A VEHICLE. I WAS ABLE TO STOP THE CAR BY PUSHING ON THE BRAKE PEDAL AND CAME TO A STOP. THE ENG... Read more
Crash
Incident date: Feb 18, 2020
WHILE DRIVING MY VEHICLE AT LEAST 3 TIMES THE POWER STEERING GOES OUT AND MAKES THE CAR UNABLE TO DRIVE AND IS VERY SCARY WHILE ON THE ROAD. A FEW LIGHT INDICATES FLASH ON MY DASH AND THE RADIO RESETS. I EVEN SAW MY RADIO RESET IN BETWEEN THE MAJOR EPISODES WHILE DRIVING 65 MPH. I WAS TRAVELING AT THE 3 TIMES IT HAPPENED ROUGHLY 25-30 MPH AND WAS TURNING THE VEHICLE. I LOCATED A RECALL I BELIEVE #... Read more
Incident date: Feb 21, 2020
THE DASH MATERIAL ABOVE THE PASSENGER AIRBAG HAS BEEN DETERIORATING AND MELTING AS IF A CHEMICAL REACTION HAS OCCURRED. THIS WINTER THE SECTION IN QUESTION HAS GENERATED SEVERAL CRACKS AND FISSURES IN THE SURFACE.
Incident date: Feb 21, 2020
THE DASH MATERIAL ABOVE THE PASSENGER AIRBAG HAS BEEN DETERIORATING AND MELTING AS IF A CHEMICAL REACTION HAS OCCURRED. THIS WINTER THE SECTION IN QUESTION HAS GENERATED SEVERAL CRACKS AND FISSURES IN THE SURFACE.
Incident date: Feb 21, 2020
THE CAR HIT A BANK THEN WENT AIRBORNE AND CAME TO TO A TREE AND NEITHER AIRBAG DEPLOYED THE CAR ALSO HIT A ROAD SIGN AND IT WAS BEING DRIVING DOWN ROAD
Crash
2 injured
Incident date: Dec 12, 2019
THIS VEHICLE HAD THE FRONT SUB-FRAME REPLACED BASED ON NHTSA COMPLAINT 11100333 AND THE SUBSEQUENT RECALL FROM MAZDA WITH NHTSA ID 18V-631. IT IS NOW TWO YEARS LATER AND THE REAR SUB-FRAME WAS SO ROTTED THAT IT WAS FALLING APART. MY VEHICLE WOULD NOT PASS THE STATE SAFETY INSPECTION WITHOUT IT BEING FIXED. IT WAS REPAIRED BY A NON-DEALER MECHANIC IN FEB 2020. THE MECHANIC TRIED FOR SEVERAL MONTHS ... Read more
Incident date: Jan 1, 2020
WHILE DRIVING MY CAR I COMPLETELY LOST MY POWER STEERING GOING ABOUT 55 MPH, WE LIVE IN A VERY RURAL CURVEY AREA. AT OTHER TIMES I HAVE BEEN GOING IN REVERSE OR DRIVING AND MY CAR WOULD SHAKE AND JUST SHUT OFF! THIS.WOULD HAPPEN WOULD TURNING ONTO.THE ROAD OR GOING DOWN THE ROAD. IT HAPPENED AT DIFFERENT SPEEDS. SOMETIMES THE CAR WOULD INSTANTLY START BACK UP OR I WOULD HAVE TO PUSH THE CAR IN A ... Read more
Incident date: Jan 1, 2020
WHILE DRIVING MY CAR I COMPLETELY LOST MY POWER STEERING GOING ABOUT 55 MPH, WE LIVE IN A VERY RURAL CURVEY AREA. AT OTHER TIMES I HAVE BEEN GOING IN REVERSE OR DRIVING AND MY CAR WOULD SHAKE AND JUST SHUT OFF! THIS.WOULD HAPPEN WOULD TURNING ONTO.THE ROAD OR GOING DOWN THE ROAD. IT HAPPENED AT DIFFERENT SPEEDS. SOMETIMES THE CAR WOULD INSTANTLY START BACK UP OR I WOULD HAVE TO PUSH THE CAR IN A ... Read more
Incident date: Dec 16, 2019
AFTER DRIVING AROUND FOR ABOUT AN HOUR, I STOPPED AT A STORE AND AFTER THAT THE VEHICLE WOULDN'T EXCEL CORRECTLY. VEHICLE WOULDN'T SHIFT INTO 2ND OR 4TH GEARS. SHOP SAID IT WAS A 2/4 BELT OR SOMETHING LIKE THAT WHICH HAD TO BE REPLACED. THEY HAD CALLED MAZDA TO DETERMINE WHICH TRANSMISSION MY VEHICLE HAD, THANKFULLY IT WAS THE ONE THAT COULD BE REPLACED WITHOUT TEARING DOWN THE WHOLE TRANSMISSIO... Read more
Incident date: May 16, 2018
THERE IS A WHITE BUSHING THAT BREAKS AND IS NOT REPLACEABLE. THE WHOLE STEERING COLUMN HAS TO BE REPLACED. THE FACT THAT THIS CAR WAS MADE WITH THIS FLAW IS BEYOND MY COMPREHENSION. THE STEERING WHEEL BECOMES VERY LOOSE AND UNSAFE TO DRIVE.
Incident date: Feb 20, 2020
TL* THE CONTACT OWNS A 2017 MAZDA MAZDA3. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS THE ENTERTAINMENT SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ROYAL MOORE MAZDA 1380 SE RIVER RD, HILLSBORO, OR 97123 (503) 648-1153, HOWEVER THE DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT CONTACT... Read more
Incident date: Feb 19, 2020
I WOULD LIKE TO EXPRESS THAT THIS IS NOW THE SECOND TIME I HAVE HAD TO TAKE MY CAR IN FOR SERVICE AND REPAIRS DUE TO THE SOY-BASED COMPONENTS THEY USE IN THE ELECTRICAL HARNESS THAT HAVE BEEN CONTINUOUSLY EATEN THRU BY SQUIRRELS. MY CAR'S HORN AND HEADLIGHTS NO LONGER WORK AGAIN AND THIS IS NOW THE SECOND TIME. I ASK THAT THESE ELEMENTS ARE RECALLED IMMEDIATELY FOR SAFETY REASONS. WIRE ... Read more
Incident date: Feb 20, 2018
TL* THE CONSUMER OWNS A 2013 MAZDA MAZDA6. THE CONSUMER STATED THAT THE DRIVER'S SIDE REAR VIEW MIRROR WAS FROSTED OVER. THE CONSUMER STATED THAT IT WAS VERY DIFFICULT TO SEE APPROACHING VEHICLE. THE VEHICLE WAS TAKEN TO BROWNS MAZDA LOCATED AT 5625 CENTRAL AVE, TOLEDO, OH 43615, (419)531-0151, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WA... Read more
Incident date: Oct 23, 2018
AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATO... Read more
Crash
Incident date: Oct 23, 2018
AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATO... Read more
Crash
Incident date: Oct 23, 2018
AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATO... Read more
Crash
Incident date: Feb 15, 2020
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, BOTH FRONT AND REAR SIDE DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED INADVERTENTLY. DURING THE INCIDENT NO COLLISION HAD OCCURRED AND VEHICLE WAS NOT DRIVEN OVER A BUMP. THE DRIVER SUSTAINED NECK AND LEFT SHOULDER INJURIES AND SUFFERED HEADACHES SINCE THE INCIDENT. MEDICAL TREATMENT WAS REQUI... Read more
Incident date: Feb 11, 2020
THE AIRBAG SAFETY LIGHT CAME ON AND WILL NOT TURN OFF. THE DEALER SAID IT WOULD COST 600.00 TO GET IT FIXED. IT ONLY CAME ON AFTER THE DEALER REPLACED PART OF THE SEAT ARM ON ANOTHER RECALL
MAZDA
B-SERIES TRUCK
(1999) - STRUCTURE:BODY
Feb 19, 2020
Incident date: Feb 19, 2020
ENTIRE TRUCK BODY FRAME IS RUSTING OUT, FUEL TANK BRACKETS RUSTED OUT, SEAT CUSHION SUPPORT ON DRIVERS SIDE BROKEN
MAZDA
B-SERIES TRUCK
(1999) - SEATS
Feb 19, 2020
Incident date: Feb 19, 2020
ENTIRE TRUCK BODY FRAME IS RUSTING OUT, FUEL TANK BRACKETS RUSTED OUT, SEAT CUSHION SUPPORT ON DRIVERS SIDE BROKEN
MAZDA
B-SERIES TRUCK
(1999) - SUSPENSION
Feb 19, 2020
Incident date: Feb 19, 2020
ENTIRE TRUCK BODY FRAME IS RUSTING OUT, FUEL TANK BRACKETS RUSTED OUT, SEAT CUSHION SUPPORT ON DRIVERS SIDE BROKEN
Incident date: Feb 17, 2020
TL* THE CONTACT OWNS A 2008 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE STEERING CEASED WITHOUT WARNING. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE TORQUE SENSOR KIT, UPPER STEERING COLUMN BOT, AND STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED. THE VEHICL... Read more
Incident date: Dec 16, 2019
DESCRIPTION THIS VEHICLE EXHIBITS THE HEADLIGHTS FLICKERING WHEN THE VEHICLE IS DECELERATING (BY APPLYING THE BRAKES) WITH THE HEADLIGHTS ON. THIS CONCERN IS CAUSED BY INADEQUATE ALTERNATOR OUTPUT (CONTROLLED BY THE PCM) WHEN THE BATTERY IS UNDER HEAVY LOAD. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. MAZDA WILL NOT UPDATE THE PCM WITHOUT CHARGING CUSTOMERS A DIAGNOSTIC... Read more
Incident date: Feb 16, 2020
FRONT WINDSHIELD HAS CRACK RUNNING DOWN WINDSHIELD STARTING AT VERY TOP OF WINDSHIELD BEHIND THE REAR VIEW MIRROR. CAR WAS PARKED OVER NIGHT IN MY DRIVEWAY AND NEXT MORNING CRACK HAS APPEARED. CRACK RUNS DOWN ABOUT 12 INCHES AND HOOKS TO THE SIDE. CAR DID NOT EXPERIENCE ANY ROAD DEBRIES OR EXTREME CONDITIONS TO VALIDATE THE MYSTERIOUS CRACK. UPON FURTHER RESEARCH HAVE LEARNED THAT SEVERAL OWNERS H... Read more
Incident date: Feb 17, 2020
AFTER PICKING-UP A BRAND NEW CAR FROM MAZDA DEALERSHIP, I WAS RETURNING HOME USING A 3-LANE I-75 HIGHWAY, AS ALWAYS EXTREMELY BUSY. TO STAY IN THIS TRAFFIC I WAS FORCED TO DRIVE AT 70 MPH, WHICH IS THE LOCAL SPEED LIMIT. IT TURNS OUT THAT FROM THE SPEED OF 60 MPH UP, THE CAR DIDN'T WANT TO DRIVE IN A STRAIGHT LINE ON ITS OWN AND REQUIRED CONTINUOUS STEERING WHEEL CORRECTIONS. THIS CREATED A HAZ... Read more
Incident date: Jan 23, 2020
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET... Read more
Crash
Incident date: Jan 23, 2020
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET... Read more
Crash
Incident date: Jan 23, 2020
JAN. 23, 2020. 10:45 AM. I WAS ON MY STREET, A NARROW RESIDENTIAL STREET, PREPARING TO BACK IN MY GARAGE. IN ORDER TO DO THAT ON THIS NARROW STREET, I TOUCHED THE LIP OF THE DRIVEWAY ACROSS THE STREET. SPEED WELL UNDER 3 MPH. WHEN I DID SO, MY CAR SUDDENLY SHARPLY ACCELERATED AND AT THE SAME TIME SWERVED TO THE RIGHT. THE ACCELERATION AND SWERVE DROVE THE CAR INTO THE TOWNHOUSES ACROSS THE STREET... Read more
Crash
Incident date: Feb 5, 2017
WHILE DRIVING I HAD NOTICED THAT EVERY TIME I CAME TO A STOP LIGHT OR A STOP SIGN OR TO EVEN SLOW DOWN BY RELEASING MY FOOT OF THE ACCELERATOR, MY HEADLIGHTS WOULD START TO FLASH. I STARTED TO DIN INTO THE PROBLEM BY DOING RESEARCH ONLINE TO SEE IF IT WAS A COMMON PROBLEM WITH MY VEHICLES MAKE AND MODEL. UPON READING MORE AND MORE INFORMATION I FOUND ON THE ISSUE I WAS HAVING WITH MY CAR. IT ALL S... Read more
Incident date: Feb 5, 2017
WHILE DRIVING I HAD NOTICED THAT EVERY TIME I CAME TO A STOP LIGHT OR A STOP SIGN OR TO EVEN SLOW DOWN BY RELEASING MY FOOT OF THE ACCELERATOR, MY HEADLIGHTS WOULD START TO FLASH. I STARTED TO DIN INTO THE PROBLEM BY DOING RESEARCH ONLINE TO SEE IF IT WAS A COMMON PROBLEM WITH MY VEHICLES MAKE AND MODEL. UPON READING MORE AND MORE INFORMATION I FOUND ON THE ISSUE I WAS HAVING WITH MY CAR. IT ALL S... Read more
Incident date: Feb 13, 2020
I WAS TAKING MY DAUGHTER TO HIGH SCHOOL IN THE MORNING WITH MY SON IN THE CAR AS WELL. IN THE PARKING LOT OF THE HIGH SCHOOL, I APPLIED THE BRAKES BUT THE BRAKES DID NOT WORK. MY FOOT WAS ALL THE WAY TO THE FLOOR WHEN THEY FINALLY CAUGHT BUT I WAS OUT IN THE LINE OF TRAFFIC AND LUCKILY NO ONE HIT ME AND INJURED MY SON OR MYSELF. AFTER REPLACING THE ROTORS AND BRAKE PADS THAT DID NOT FIX THE SITU... Read more
Incident date: Apr 1, 2018
THE DRL ON THE PASSENGER SIDE FLICKED THEN FAILED AROUND 12K MILE IN APRIL 2018. NOT LONG AFTER THAT, THE DRL ON THE DRIVER SIDE FLICKED THEN FAILED AROUND 16K MILE SOMETIME IN 2019. THE VEHICLE MILEAGE RIGHT NOW IS ONLY ABOUT 20K MILES !! ( WE ARE RETIREES AND HAVE 2 VEHICLES)
Incident date: Nov 18, 2018
THE DAYTIME RUNNING LIGHTS HAVE STOPPED WORKING ON BOTH HEAD LIGHTS. THE COST FOR FIXING THE HEAD LIGHTS IS $1300.00 A PIECE. THE DEALER WON'T WARRANTY THIS REPAIR AND SAID IT WASN'T A SAFETY ISSUE. THE HEAD LIGHTS ARE THE ONES THAT SELF LEVEL AND TURN WHEN THE CAR TURNS.
Incident date: Feb 17, 2020
FIRST BRAKES STARTED FAILING WERE SOFT HAD TO PUMP THEM TO STOP IN TIME AS TO NOT HIT ANOTHER VEHICLE. I TOOK MY CAR TO MY MECHANIC. HE SAID WE NEEDED TO REPLACE THE MASTER CYLINDER. DID THIS NOW BRAKES MAKE A WHOMP WHOMP SOUND AND PUSH BACK SOME. WAS TOLD TO DRIVE A FEW DAYS AND SEE IF IT GETS BETTER. DID THIS AND HUBBY WAS DRIVING THEY WERE SOFT AGAIN. THEN I TOOK CAR TODAY IT WAS FINE UNTIL I G... Read more
Incident date: Feb 16, 2020
INFOTAINMENT SYSTEM RESTARTS 3 TO 5 TIMES, WHEN FIRST STARTING CAR, WHEN TEMPERATURES IN UNHEATED GARAGE ARE BELOW 50 DEGREES. I DRIVE FOUR TO EIGHT MILES, WITH HEATER ON, BEFORE IT STOPS RESTARTING. HAVE TAKEN TO DEALER 3 TIMES, WHILE UNDER WARRANTY. ALL THEY DO IS REBOOT IT. NOW THE CAR IS NO LONGER UNDER WARRANTY AND I REFUSE TO TAKE IT BACK, AND BE CHANGED FOR SOMETHING THAT SHOULD HAVE BEE... Read more