Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 29,895 complaints for MAZDA
MAZDA
MX-5 MIATA
(1996) - STEERING
Apr 4, 2020
Incident date: Apr 4, 2020
THE VIN IS FOR MY 1996 MAZDA MIATA. MY COMPLAINT IS THE M291 GOING WEST BOUND TO 350 HIGHWAY IN RAYTOWN THAT VEERS TO THE WEST. THE EXIT, SEEMS TO DANGEROUS WITH CONCRETE BLOCKS SEPERATING LANES. MY SECOND INQUIRY IS A POSSIBLE CAR WRECK THAT MY DAUGHTER, [XXX] MAY HAVE BEEN INVOLVED IN. SHE DROVE A GREEN AND BLACK MUSTANG FORD CONVERTIBLE. WE LIVE APART AND AS SHE IS A YOUNG ADULT LIKE MOST... Read more
Crash
MAZDA
MX-5 MIATA
(1996) - SUSPENSION
Apr 4, 2020
Incident date: Apr 4, 2020
THE VIN IS FOR MY 1996 MAZDA MIATA. MY COMPLAINT IS THE M291 GOING WEST BOUND TO 350 HIGHWAY IN RAYTOWN THAT VEERS TO THE WEST. THE EXIT, SEEMS TO DANGEROUS WITH CONCRETE BLOCKS SEPERATING LANES. MY SECOND INQUIRY IS A POSSIBLE CAR WRECK THAT MY DAUGHTER, [XXX] MAY HAVE BEEN INVOLVED IN. SHE DROVE A GREEN AND BLACK MUSTANG FORD CONVERTIBLE. WE LIVE APART AND AS SHE IS A YOUNG ADULT LIKE MOST... Read more
Crash
Incident date: Mar 13, 2020
WHILE DRIVING ON A PUBLIC ROAD (40 MPH) MARCH 2020, MY DAUGHTER'S 2009 MAZDA 3 LOST POWER STEERING, AND THE POWER STEERING LIGHT WENT ON HER DASHBOARD. SHE PULLED OFF THE ROAD AND CALLED US FOR HELP. WHEN THE CAR WAS TURNED ON AND OFF THE POWER STEERING RETURNED. THREE WEEKS LATER THE SAME PROBLEM OCCURRED. I HAVE READ NUMEROUS CASES ON MANY WEBSITES WHERE THIS IS OCCURRING. THIS SPECIFIC VIN NUMB... Read more
Incident date: Mar 25, 2020
POWER STEERING DOES NOT WORK. STARTED UP MY CAR AND I AM UNABLE TO TURN THE WHEELS AT LOW SPEED. ELECTRICAL POWER STEERING UNIT. NO CHECK ENGINE LIGHT ON. UNSAFE TO DRIVE, ATTEMPTED TO CALL MAZDA SERVICE LINE, SAYS RECALL SERVICE FOR EXACT ISSUE STATED WAS COMPLETED IN 2014 FOR RECALL # 7614E 'CLOSED'. I DID NOT OWN THE VEHICLE AT THIS TIME. ATTEMPTED TO CALL DEALER WHO PERFORMED SERVICE FOR ANSWE... Read more
Incident date: Mar 25, 2020
POWER STEERING DOES NOT WORK. STARTED UP MY CAR AND I AM UNABLE TO TURN THE WHEELS AT LOW SPEED. ELECTRICAL POWER STEERING UNIT. NO CHECK ENGINE LIGHT ON. UNSAFE TO DRIVE, ATTEMPTED TO CALL MAZDA SERVICE LINE, SAYS RECALL SERVICE FOR EXACT ISSUE STATED WAS COMPLETED IN 2014 FOR RECALL # 7614E 'CLOSED'. I DID NOT OWN THE VEHICLE AT THIS TIME. ATTEMPTED TO CALL DEALER WHO PERFORMED SERVICE FOR ANSWE... Read more
Incident date: Feb 27, 2020
I WAS COMING UP TO A STOP LIGHT AND AS I SLOWED DOWN MY 03 MAZDA TRIBUTE STALLED, LEAVING ME STOPPED IN THE MIDDLE OF 5 LANES. AS THE LIGHT WAS TURNING GREEN & THE CARS NEARING MY REAR, HAD TO SWERVE AROUND TO AVOID A COLLISION. I HAD PLACED MY SHIFTER INTO PARK AND WAS ABLE TO RESTART MY VEHICLE, BUT IT STILL WOULD NOT MOVE AFTER SHIFTING INTO D(DRIVE). SO I SHIFTED INTO ONE OF THE LOWER GEARS, T... Read more
Incident date: Jan 1, 2020
THE CAR RAN GREAT FOR THE END OF 2019. I BOUGHT IT USED AT 145,000 MILES. THEN THE AUTOMATIC TRANSMISSION STARTED TO SLIP. NOW ITS STUCK IN LIMP MODE.
Incident date: Nov 13, 2019
TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RE... Read more
Crash
1 injured
Incident date: Nov 13, 2019
TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RE... Read more
Crash
1 injured
Incident date: Nov 13, 2019
TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RE... Read more
Crash
1 injured
Incident date: Nov 13, 2019
TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RE... Read more
Crash
1 injured
Incident date: Feb 19, 2020
IN 2011 WE LEASED A CX9 AND WE ENJOYED IT SO MUCH THAT WE DECIDED TO PURCHASE A CX9 IN 2013. JUST A COUPLE OF WEEKS AGO I HAD AN EXPERIENCE THAT WAS VERY FRIGHTENING. I WAS DRIVING AND REALIZED THE HEAT WAS NOT COMING ON AND THAT WAS UNUSUAL. THE CHECK ENGINE LIGHT CAME ON AND SOON AFTER THE CAR STOPPED RUNNING. I AM FORTUNATE THAT I WAS NOT ON THE HIGHWAY AND WAS ABLE TO PULL OVER TO THE SHOU... Read more
Incident date: Mar 17, 2020
2017 MAZDA 3 GRAND TOURING HATCHBACK DRIVING ON A ROAD GOING 30 MPH AND HEAR WHAT SOUNDED LIKE A MUFFLED GUNSHOT RIGHT ABOVE ME. I SAW THAT I HAD GLASS RAINING DOWN THE BACK OF MY CAR, EMPTYING ONTO THE STREET AND CAUSING CARS TO SWERVE TO AVOID THE GLASS. THAT WAS WHEN I REALIZED THAT MY SUNROOF JUST EXPLODED. I PULLED OVER AND SAW THAT THE SUNROOF WAS SHATTERED WITH SPLINTERS OF GLASS EVERYWH... Read more
Incident date: Mar 2, 2020
THE ENGINE IN MY MAZDA CX-5 WAS REQUIRED TO BE REPLACED RECENTLY DUE TO A KNOWN ISSUE IN THE CAR THAT CAUSES THE REAR HEAD TO LEAK. MY CAR HAS LESS THAN 12,000 MILES ON IT SO THE ENGINE SHOULD NOT HAVE THIS ISSUE. MY DEALER EXPLAINED TO ME THIS IS A KNOWN ISSUE BY MAZDA AND HE HAD SEEN 5-10 OTHER CARS JUST AT HIS DEALER. WE NOTICED THIS ISSUE WHEN MY SON WAS DRIVING THE CAR AND WE SAW FLUID POU... Read more
Incident date: Mar 4, 2013
WHEN YOU PUT THE VEHICLE IN PARK AND PRESS THE ENGINE BUTTON THE CAR DOES NOT TURN OFF, YOU HAVE TO MOVE THE SHIFTER BACK AND FORTH SEVERAL TIME TO GET THE CAR TO POWER DOWN.
Incident date: Mar 16, 2020
WHILE DRIVING DOWN THE HIGHWAY IN MY 2017 CX5, THE SUNROOF EXPLODED SENDING GLASS THROUGHOUT THE CAR. IT WAS A SUNNY DAY, AND NO APPARENT DEBRIS FLEW UP FROM THE ROAD. EXTREMELY SCARY INCIDENT.
Incident date: Dec 28, 2019
I HAVE A PROBLEM WITH THE BRAKE LIGHT SWITCH. IT WORKS FOR AWHILE AND THEN STOPS WORKING. WHEN I PRESS THE BRAKE PEDAL THE BRAKE LIGHT MAY OR MY NOT COME ON AND THAT IS WHILE SITTING STILL OR WHILE THE CAR IS MOVING. I HAVE REPLACED THE SWITCH SEVERAL TIMES.
Incident date: Mar 15, 2020
POOR BRAKING. POOR PEDAL RESPONSE. LONG STOPPING DISTANCE. BRAKES CHECKED AS GOOD. DEALER SAYS NO RECALLS OPEN FOR MY VIN
Incident date: Jan 22, 2020
TL* THE CONTACT OWNS A 2003 MAZDA PROTEGE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE AND TIMING BELT NEEDED TO BE REPLACED. THE ENGINE WAS TAKEN APART AND THE MECHANIC FOUND A SCREW INSIDE OF THE INTAKE VALVE. THE VEHICLE WAS... Read more
Incident date: Feb 26, 2020
FROM A FULL STOP, VEHICLE LAGS OR LURCHES FROM TAKEOFF WHEN YOU HIT THE ACCELERATOR. THIS IS A KNOWN PROBLEM BY MAZDA ON THIS VEHICLE (GEN 7) AFTER 3000 MILES OR MORE. WHEN I HIT THE ACCELERATOR (ESPECIALLY ON A NEW CAR), I EXPECT IT TO GO. THIS LAG IN MOVING OFF THE LINE CAN BE DANGEROUS, IN MY OPINION, BUT APPARENTLY NOT IN MAZDA'S. BEEN TRYING TO GET IT FIXED FOR PAST 6 MONTHS, BUT HEARING IT'S... Read more
Incident date: Feb 24, 2020
2014 MAZDA CX-5. I TOUR THE CAR IN PARK AND TURN IT OFF. THE CAR DOES NOT TURN OFF. I TURN THE ENGINE BACK ON, PUT IN REVERSE, PUT IT BACK IN PARK AND TRY AGAIN. I TURN OFF BLUETOOTH, ALL AUDIO, AND MAKE SURE ALL THE DOORS ARE CLOSED. SOMETIMES IT TAKES UP TO 8 OR 9 TRIES BEFORE THE 'ACCESSORIES' IN THE CAR SHUT DOWN. THIS HAS BEEN HAPPENING FOR WEEKS NOW. NOW MY BLUETOOTH IS NOT CONNECTING.
Incident date: Mar 11, 2020
I'M STUCK IN MY VEHICLE BECAUSE NO AMOUNT OF PRESSURE WILL RELEASE THE SWITCH LEVER. LUCKILY THIS WASN'T A TRAFFIC STOP BECAUSE THIS WOULD HAVE MADE THINGS COMPLICATED IF NOT DEADLY, NOT EVEN CONSIDERING THE HIGH POSSIBILITY THAT I WOULD NEED TO EXIT THE CAR IMMEDIATELY SHOULD I BE IN A ACCIDENT.
Incident date: Nov 1, 2019
THE AIRBAG WARNING LIGHT HAS COME ON. MY MECHANIC AND OPEN ROAD MAZDA SAID THE SAD CONTROL MODULE IS BAD. DASHBOARD LIGHT GOES OFF WHEN IT'S VERY HOT OUT. IF I DRIVE THROUGH A PUDDLE. I WAS INFORMED THAT THE MODULE IS BEHAVING EXACTLY LIKE THE RECALLED MODULES ON THE VIN NUMBERS BOTH BEFORE AND AFTER MY VIN. I BELIEVE THE MODULE IN MY TRUCK WITH THE ABOVE MENTIONED VIN SHOULD ALSO BE A SAFETY RECA... Read more
Incident date: Mar 8, 2020
MY LOW HEADLIGHT BEAMS CONTINUE TO BURN OUT, ESPECIALLY THE DRIVER SIDE. THEY WERE LAST REPLACED LESS THAN 2 WEEKS AGO AND THE DRIVER SIDE IS OUT AGAIN. I DID A GOOGLE SEARCH AND THERE WERE MULTIPLE COMPLAINTS OF THIS HAPPENING TO OTHER PEOPLE. WHAT'S WORSE IS THAT FOR THE LOW BEAMS IT HAS TO BE TAKEN TO A MAZDA DEALERSHIP TO BE REPLACED. IT'S A SAFETY HAZARD AND EXPENSIVE!
Incident date: Feb 11, 2020
DOOR LATCH STICKS WHEN OPENING, CAUSING DOOR TO POSSIBLY STAY OPEN UNBEKNOWNST TO DRIVER AND CAUSE DOOR TO OPEN WHILE DRIVING AND POSSIBLY EJECT NON SECURED PERSONS OR OBJECTS IN CAR. FOUND OUT DURING OPERATION WHEN THE DOOR NEXT TO MY TODDLER SWUNG OPENED IN A TURN.
Incident date: Feb 15, 2020
CAR AIRBAG LIGHT FLASHING ON DASH INDICATING NEED FOR REPAIR, TOOK TO LOT A I BOUGHT THE CAR FROM WHO REPLACED THE PASSENGER SIDE AIR BAG, STILL HAVE FLASHING AIRBAG LIGHT AND AM CONCERNED NOW AIRBAG WILL NOT INFLATE IN AN EMERGENCY AND THAT MY MAZDA 6 WAS OVERLOOKED DURING INITIAL RECALLS FOR OTHER MAZDA 6 OF THIS GENERATION AS IT HAS THE SAME PROBLEMS WITH IT THAT ARE LISTED AS RECALLS FOR OTHER... Read more
Incident date: Mar 9, 2020
MELTING DASHBOARD PROJECTS A SHINY REFLECTION IN THE WINDSHIELD ON SUNNY DAYS AND BLINDS THE DRIVER LOOKING STRAIGHT AHEAD.
Incident date: Mar 9, 2020
MELTING OF DASHBOARD PROJECTS A GLARE ON THE WINDSHIELD BLINDING THE DRIVER LOOKING STRAIGHT AHEAD ON SUNNY DAY.
Incident date: Aug 1, 2019
MY 2005 MAZDA TRIBUTE HAS BEEN TAKEN VERY GOOD CARE OF SINCE IT WAS BOUGHT NEW. THE CAR HAS BEEN RUST PROOFED SEVERAL TIMES, SERVICED REGULARLY AND ALWAYS WASHED AND WAXED SEVERAL TIMES, AND BEYOND, SINCE OWNERSHIP. THAT BEING SAID, MY 2005 VEHICLE LOOKS QUITE IMMACULATE FOR ITS AGE, EXCEPT FOR THE EVER-INCREASING SEVERE RUST ISSUE ON THE RIGHT REAR RIGHT WHEEL WELL, WHICH I HAVW TRIED TO FIX, AN... Read more
Incident date: Jul 1, 2018
2016 MAZDA CX-5 POWER DRIVER SEAT RECLINES TO VARYING DEGREES (SOMETIMES FULLY, SOMETIMES PARTIALLY) INTERMITTENTLY WITHOUT INPUT WHILE VEHICLE IS PARKED. MIGHT HAPPEN TODAY AND NOT AGAIN FOR SEVERAL WEEKS OR MORE THAN A MONTH BUT COULD HAPPEN AGAIN TOMORROW. SEAT ADJUSTMENT SWITCH WORKS NORMALLY OTHERWISE. DEALER UNABLE TO DIAGNOSE OR DUPLICATE PROBLEM. NO FURTHER ASSISTANCE OFFERED OTHER THA... Read more
Incident date: Feb 25, 2020
I WAS DRIVING DOWN THE INTERSTATE AND MY MAZDA CX9 CAUGHT FIRE! I DIDN'T REALIZE IT SINCE IT WAS UNDER THE CAR AND THE CAR BESIDE INFORMED ME OF IT. THIS WAS DUE TO THE TRANSFER CASE ISSUES THAT MAZDA HAD TO EXTEND THE WARRANTY ON THEM BECAUSE OF SO MANY ISSUES WITH THEM. THEY ARE COVERED FOR 90 THOUSAND MILES OR 7 YEARS. MY TRANSFER CASE WAS ALREADY REPLACED ONCE AND DO TO ISSUES AND NOW S... Read more
Fire
Incident date: Mar 3, 2020
THE INFOTAMINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP,MAKING IT ALONG WITH ALL ITS FEATURES UNUSABLE. THIS IS DANGEROUS SINCE THE BACKUP CAMERA BLACKS OUT AND ALSO THE HANDS FREE DRIVING IS UNABLE TO BE USED. THE SYSTEM WAS WORKING FINE IN THE MORNING AND WHEN I WENT TO DRIVE HOME IT CRASHED AFTER STARTING THE CAR. MANY OTHERS HAVE HAD THIS SAME ISSUE AND MAZDA HAS NOT RECALLED THE PART.
Incident date: Mar 1, 2020
I BOUGHT THIS CAR 2009 FROM MECHANIC 2 WEEKS AGO I RUN FOR 100MILES FOR TO AND FROM WORK ONLY.AFTER SUDDENLY AT LIGHT CAME SO I WENT TO CHECK NEAREST AUTO PARTS STORES WITH CODE READER FOR DIAGNOSTIC & HE SAID THERE MIGHT BE A TRANSMISSION PROBLEMS. AFTER I AM ABLT TO START ENGINE BUT CAR WON'T DRIVE IN D MODE BUT R CAN WORK WITH JERK AND HORSE POWER GO UP TO 5000 UP. SO I AM GOING TO SEE WITH HAY... Read more
Incident date: Mar 1, 2020
I BOUGHT THIS CAR 2009 FROM MECHANIC 2 WEEKS AGO I RUN FOR 100MILES FOR TO AND FROM WORK ONLY.AFTER SUDDENLY AT LIGHT CAME SO I WENT TO CHECK NEAREST AUTO PARTS STORES WITH CODE READER FOR DIAGNOSTIC & HE SAID THERE MIGHT BE A TRANSMISSION PROBLEMS. AFTER I AM ABLT TO START ENGINE BUT CAR WON'T DRIVE IN D MODE BUT R CAN WORK WITH JERK AND HORSE POWER GO UP TO 5000 UP. SO I AM GOING TO SEE WITH HAY... Read more
Incident date: Feb 26, 2020
AFTER A 700 MILE TRIP FROM ARIZONA TO CALIFORNIA ON THE HIGHWAY, MY MAZDA'S CX-5 WOULD NO LONGER ACCELERATE. WHEN PRESSING THE ACCELERATOR AND REACHING 5 MPH THE CAR WOULD SUDDENLY FEEL AS IF IT WERE BREAKING, CAUSING THE CAR TO LURCH FORWARD. THIS OCCURRED WHEN TRYING TO DRIVE DOWN THE STREET. IMAGINE IF THIS WERE TO HAPPEN WHILE I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH.
Incident date: Mar 4, 2020
WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER OVERPASS ON HIGHWAY
Incident date: Mar 4, 2020
WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER OVERPASS ON HIGHWAY
Incident date: Mar 2, 2020
I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "... Read more
Incident date: Feb 2, 2020
2-3 MONTHS AGO I NOTICED THAT EMERGENCY HAND BRAKE WAS NOT HOLDING THE CAR AGAIN AFTER RECALL HAS BEEN COMPLETED BACK IN SEP 2017. NOW I ALWAYS LEAVE MY CAR PARKED ON THE 1ST GEAR (MANUAL TRANSMISSION). MY MECHANIC SAID THAT CALIPERS HAVE NEVER BEEN REPLACED AND THEY LOOK ORIGINAL ALSO HE SHOWED ME THAT BRAKE PADS ARE NOT BEING RELEASED AND GET STUCK REALLY HARD ON THE REAR AXIS. I FOUND THE INVOI... Read more
Incident date: Mar 1, 2020
MY HEADLIGHTS ARE VERY DIM NO MATTER WHICH BULBS I PUT IN. I REALLY NEED TO GET THIS FIXED BECAUSE DRIVING AT NIGHT IS A DANGER. I'VE READ MANY MAZDA CX-7 OWNERS HAVE HAD THIS ISSUE.
Incident date: Oct 10, 2018
VEHICLE HAD A LOUD GRINDING/GROWING SOUND TOOK IT TO THE DEALER IN OCTOBER 2018 REPLACED RIGHT FRONT WHEEL BEARING, SAME ISSUE TOOK TO DEALER REPLACED LEFT FRONT WHEEL BEARING IN MAY 2019, SAME ISSUE REPLACED LEFT FRONT WHEEL BEARING AGAIN DECEMBER OF 2019, SAME ISSUE REPLACED RIGHT REAR WHEEL BEARING MARCH 2020
Incident date: Oct 10, 2018
VEHICLE HAD A LOUD GRINDING/GROWING SOUND TOOK IT TO THE DEALER IN OCTOBER 2018 REPLACED RIGHT FRONT WHEEL BEARING, SAME ISSUE TOOK TO DEALER REPLACED LEFT FRONT WHEEL BEARING IN MAY 2019, SAME ISSUE REPLACED LEFT FRONT WHEEL BEARING AGAIN DECEMBER OF 2019, SAME ISSUE REPLACED RIGHT REAR WHEEL BEARING MARCH 2020
Incident date: Feb 29, 2020
THESE TIRES ARE THE ORIGINAL TIRES THAT CAME ON MY CAR WHICH WAS PURCHASED IN SEPTEMBER OF 2016. WHEN I WAS ROTATING THESE TIRES FOR THE SECOND TIME IN 6138 MILES I NOTICED THAT THESE TIRES WERE SPLITTING OPEN IN THE GROOVES THAT RUN AROUND THE CIRCUMFERENCE OF THE TIRE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF A BLOWOUT IN ONE OR MORE TIRES. THESE BRIGESTONE POTENZA S001 TIRES SHOULD BE WATCH... Read more
Incident date: Mar 1, 2020
ON MARCH 1, 2020, MY WIFE WAS DRIVING STRAIGHT SOUTH ON RT. 41 (TAMIAMI HIGHWAY) IN NORTH PORT, FLORIDA WHEN ALL OF A SUDDEN SHE HEARD AN 'EXPLOSION' THAT STARTLED HER. IT WAS THE SUNROOF THAT EXPLODED FOR NO APPARENT REASON ON OUR 2016 MAZDA CX-5 PURCHASED IN SEPTEMBER 28, 2015 AND CURRENTLY WITH 62,000+ MILES ON IT. FORTUNATELY, THE UNDERLYING SUNROOF PANEL WAS CLOSED, SO NONE OF THE GLASS FRAGM... Read more
Incident date: Feb 28, 2020
ROUGH IDLE CAUSING TO STALL WHILE DRIVING, CHECK ENGINE LIGHT ON FOR CYLINDER MISFIRE, FOUND CYLINDER 4 WITH A BENT SPARK PLUG WITH THE GAP CLOSED. REPLACED ALL 4 PLUGS CAR RAN FINE FOR A FEW MONTHS ONLY TO HAVE THE SAME ISSUE CYLINDER MISFIRE WITH CYLINDER 4 WITH ANOTHER BENT PLUG GAP CLOSED. POSSIBLE SOMETHING LOOSE INSIDE CYLINDER 4 CAUSING THE MISFIRE ISSUES TO THE PLUG. MILEAGE 130,280
Incident date: Feb 27, 2020
MY CAR HAS BEEN STALLING WHILE I'M DRIVING
Incident date: Feb 27, 2020
MY CAR HAS BEEN STALLING WHILE I'M DRIVING
Incident date: Dec 25, 2019
THE DRIVER'S SIDE MIRROR WOULD VIBRATE EXCESSIVELY AT HIGH SPEED. THE CAR WAS TAKEN TO TWO DIFFERENT DEALERSHIP BUT THEY COULDN'T FIGURE OUT HOW TO FIX THAT. 2019 CX5 EXHIBITS AN EXCESSIVE VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHI... Read more
Incident date: Dec 25, 2019
THE DRIVER'S SIDE MIRROR WOULD VIBRATE EXCESSIVELY AT HIGH SPEED. THE CAR WAS TAKEN TO TWO DIFFERENT DEALERSHIP BUT THEY COULDN'T FIGURE OUT HOW TO FIX THAT. 2019 CX5 EXHIBITS AN EXCESSIVE VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHI... Read more
Incident date: Oct 1, 2019
LIGHTING:WHEN APPLYING BREAKS, HEADLIGHTS FLICKER. WINDSHIELD: LEAKS. ADHESIVE EXPANDED, CAUSING SEAL TO BREAK. WATER POURS IN ON DASH FROM SIDE DURING BAD WEATHER CONDITIONS OR CAR WASH. ADHESIVE ALSO EXPANDED ON GAUGE PANEL, CAUSING DISPLAY WINDOW TO LIFT. WAS THIS WAY WHEN PURCHASED. DID NOT NOTICE HEADLIGHTS AND WINDOW SEAL AT TIME OF PURCHASE.