Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: May 9, 2020
ON MAY 9, 2020, OUR MAZDA CX5 LOST THRUST, STALLED AND CAME TO A COMPLETE STOP WHILE DRIVING ON A HIGHWAY GOING 55 MPH ON A STRAIGHT 3 LANE ROAD. THIS OCCURRED DESPITE THE PCM PROGRAMMING WAS RE-CALIBRATED DUE TO A MANUFACTURER RECALL IN SEPTEMBER 2019 (NHTSA RECALL NO. 19V497000). THE CAR IS TOWED TO A MAZDA SERVICE CENTRE AND IS AWAITING DIAGNOSIS. *TR
Incident date: May 9, 2020
ON MAY 9, 2020, OUR MAZDA CX5 LOST THRUST, STALLED AND CAME TO A COMPLETE STOP WHILE DRIVING ON A HIGHWAY GOING 55 MPH ON A STRAIGHT 3 LANE ROAD. THIS OCCURRED DESPITE THE PCM PROGRAMMING WAS RE-CALIBRATED DUE TO A MANUFACTURER RECALL IN SEPTEMBER 2019 (NHTSA RECALL NO. 19V497000). THE CAR IS TOWED TO A MAZDA SERVICE CENTRE AND IS AWAITING DIAGNOSIS. *TR
Incident date: Sep 27, 2019
WATER GETS INTO THE TRUNK AND FILLS UP THE SPARE TIRE WELL. CAUSING MOLD AND RUST INSIDE TRUNK. THROUGHOUT BARING INSIDE CLUTCH/TRANSMISSION COMPONENT EXPLODES DESTROYING THE CLUTCH AND TRANSMISSION. PARKING BREAK DOESN'T DISENGAGE CORRECTLY CAUSING BRAKES TO WEAR DOWN QUICKLY. WATER GETTING INTO REAR BREAK CALIPERS MAKING THEM DEFECTIVE. THIS HAS HAPPENED MAINLY IN CITY STREET DRIVING BUT NOTICEA... Read more
Incident date: Sep 27, 2019
WATER GETS INTO THE TRUNK AND FILLS UP THE SPARE TIRE WELL. CAUSING MOLD AND RUST INSIDE TRUNK. THROUGHOUT BARING INSIDE CLUTCH/TRANSMISSION COMPONENT EXPLODES DESTROYING THE CLUTCH AND TRANSMISSION. PARKING BREAK DOESN'T DISENGAGE CORRECTLY CAUSING BRAKES TO WEAR DOWN QUICKLY. WATER GETTING INTO REAR BREAK CALIPERS MAKING THEM DEFECTIVE. THIS HAS HAPPENED MAINLY IN CITY STREET DRIVING BUT NOTICEA... Read more
Incident date: Sep 27, 2019
WATER GETS INTO THE TRUNK AND FILLS UP THE SPARE TIRE WELL. CAUSING MOLD AND RUST INSIDE TRUNK. THROUGHOUT BARING INSIDE CLUTCH/TRANSMISSION COMPONENT EXPLODES DESTROYING THE CLUTCH AND TRANSMISSION. PARKING BREAK DOESN'T DISENGAGE CORRECTLY CAUSING BRAKES TO WEAR DOWN QUICKLY. WATER GETTING INTO REAR BREAK CALIPERS MAKING THEM DEFECTIVE. THIS HAS HAPPENED MAINLY IN CITY STREET DRIVING BUT NOTICEA... Read more
Incident date: May 4, 2020
THE VEHICLE FAILS TO TURN OFF AUXILIARY POWER WHEN THE ENGINE IS DISENGAGED AFTER VEHICLE IS IN PARK. THIS PREVENTS THE VEHICLE FROM LOCKING AND RESULTS IN A DRAINED BATTERY. *TR
Incident date: May 4, 2020
THE VEHICLE FAILS TO TURN OFF AUXILIARY POWER WHEN THE ENGINE IS DISENGAGED AFTER VEHICLE IS IN PARK. THIS PREVENTS THE VEHICLE FROM LOCKING AND RESULTS IN A DRAINED BATTERY. *TR
Incident date: May 4, 2020
THE VEHICLE FAILS TO TURN OFF AUXILIARY POWER WHEN THE ENGINE IS DISENGAGED AFTER VEHICLE IS IN PARK. THIS PREVENTS THE VEHICLE FROM LOCKING AND RESULTS IN A DRAINED BATTERY. *TR
Incident date: May 3, 2020
AUTOMATIC LIGHT MALFUNCTIONS WHEN THE CAR IS PARKED OUTSIDE UNDER THE BROAD DAY LIGHT. WHEN AUTOMATIC LIGHT MALFUNCTIONS, THE HEAD LIGHT TURNS ON AUTOMATICALLY AND DASH METER LIGHTING DIMS AUTOMATICALLY. WHEN THE DASH METER DIMS, I CAN NOT SEE THE SPEED OR ANYTHING WITHIN THE METER. HAVE TALKED TO MAZDA AND STATED THAT I NEED TO TURN ON AN A/C TO COOL THE SYSTEM DOWN. IT IS VERY DANGEROUS T... Read more
Incident date: Apr 25, 2020
I WENT TO THE DEALERSHIP AND THEY INFORMED ME THAT THE HYDRAULIC BELT TENSIONER WAS LEAKING. THEY QUOTED ME $400 FOR REPAIR AND STATED THIS IS A WEAR ITEM YET THE MANUAL AND USER GUIDE PROVIDED BY MAZDA DO NOT STATE THAT THIS IS REQUIRED TO BE REPLACED ONLY INSPECTED. MY CAR HAS LESS THEN 46,000 MILES AND THIS PART WAS NEARLY AT THE POINT OF FAILURE. IF THIS PART FAILS AND THE BELT GETS TO... Read more
Incident date: Mar 9, 2020
DOOR GAP BETWEEN THE DRIVER'S SIDE DOOR AND THE DRIVER SIDE REAR DOOR IS TOO SMALL. WHEN TEMPERATURES EXCEED 75 DEGREES F AND THE CAR IS PARKED IN DIRECT SUNLIGHT, THE DOOR EXPANDS AND IT WILL RUB ONTO THE REAR DOOR B PILLAR WEATHERSTRIPPING. DOOR BECOMES HARD TO OPEN FROM THE INSIDE WHEN THIS HAPPENS. THE B PILLAR REAR DOOR TRIM IS PRESSED UP SO HARD AGAINST THE DRIVER DOOR THAT THE WEATHER SEAL ... Read more
Incident date: Mar 10, 2020
THE DASHBOARD IS MELTING AND LIGHT REFLECTS ON THE WINDSHIELD IMPAIRING MY DRIVING MAKING IT DIFFICULT TO SAFELY DRIVE AT TIMES NOT BEING ABLE TO SEE. MAZDA SAID THEY WON'T REPLACE IT.
Incident date: Apr 30, 2020
THE SUNROOF EXPLODED WHILE I WAS DRIVING ON FREEWAY.
Incident date: May 1, 2020
MY DRIVER SEAT HAS SUBSTANTIAL UNWANTED MOVEMENT. I WAS GETTING OUT OF THE VEHICLE WHEN I HEARD A LOUD CRACK. THE SEAT NOW MOVES 2" BACK AND FORTH WHILE ACCELERATING AND DECELERATING. THIS IS IMPAIRING MY ABILITY TO PROPERLY USE THE CLUTCH PEDAL AND MAINTAINING SPEED WITH THE GAS PEDAL.
Incident date: Apr 30, 2020
STEERING HAS BEEN MAKING A CLUNKING NOISE WHEN TURNING. HOWEVER, ON 4/30/2020 UPON TURNING ONTO THE ENTRANCE RAMP TO THE INTERSTATE, STEERING AND BRAKING BOTH WENT OUT AND SWERVED BACK AND FORTH BETWEEN THE RAMP BARRIERS AND FORTUNATELY MADE IT ONTO A SHOULDER WITH OUT GETTING HIT OR HITTING A BARRIER. HAD TO BE TOWED TO MAZDA DEALER FOR SERVICE.
Incident date: Apr 30, 2020
STEERING HAS BEEN MAKING A CLUNKING NOISE WHEN TURNING. HOWEVER, ON 4/30/2020 UPON TURNING ONTO THE ENTRANCE RAMP TO THE INTERSTATE, STEERING AND BRAKING BOTH WENT OUT AND SWERVED BACK AND FORTH BETWEEN THE RAMP BARRIERS AND FORTUNATELY MADE IT ONTO A SHOULDER WITH OUT GETTING HIT OR HITTING A BARRIER. HAD TO BE TOWED TO MAZDA DEALER FOR SERVICE.
Incident date: Apr 28, 2020
I AM NOW EXPERIENCING WHAT MAZDA MAILED OWNERS PREVIOUSLY (SEE ATTACHED SSP93 OWNERS NOTICE) REGARDING "POWER BRAKE UNIT WARRANTY EXTENSION PROGRAM SSP 93 2007-2013 MAZDA CX-9". I STRONGLY BELIEVE THAT THIS IS A SAFETY ISSUE SINCE I FIND MYSELF RUNNING STOP SIGNS WHEN I TRY TO STOP THE VEHICLE AT AN INTERSECTION. I KNOW THAT MAZDA EXTENDED THE WARRANTY TO 7 YEARS ON IT'S SSP93 BULLETIN. BUT W... Read more
Incident date: Feb 21, 2020
I AM CURRENTLY THE OWNER OF A 2010 MAZDA 3. MY VEHICLE WHICH WAS PURCHASED BY ME 7 MONTHS AGO HAS A MELTING DASHBOARD. I HAVE GONE TO A MAZDA DEALER REGARDING A RECALL FOR THE DASHBOARD AND WAS DECLINED, THEY STATED THAT THERE WAS NO RECALL. THIS POSES A SAFETY HAZARD TO MYSELF AND MY FAMILY AS I EXPERIENCE A GLARE BOUNCING OFF THE DASHBOARD WHILE DRIVING AND ONLY GETS WORSE UNDER THE FLORIDA SUN.... Read more
Incident date: Feb 21, 2020
I AM CURRENTLY THE OWNER OF A 2010 MAZDA 3. MY VEHICLE WHICH WAS PURCHASED BY ME 7 MONTHS AGO HAS A MELTING DASHBOARD. I HAVE GONE TO A MAZDA DEALER REGARDING A RECALL FOR THE DASHBOARD AND WAS DECLINED, THEY STATED THAT THERE WAS NO RECALL. THIS POSES A SAFETY HAZARD TO MYSELF AND MY FAMILY AS I EXPERIENCE A GLARE BOUNCING OFF THE DASHBOARD WHILE DRIVING AND ONLY GETS WORSE UNDER THE FLORIDA SUN.... Read more
Incident date: Mar 6, 2020
THE PASSENGER AUTOMATIC WINDOW MOTOR AND CONTROL STOPPED WORKING. THE CAR WAS MOVING ON A HIGHWAY WHEN IT STOPPED WORKING
Incident date: Feb 7, 2020
I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON AND IT STARTED STALLING. THANK FULLY I WAS ABLE TO GET OVER TO THE MEDIAN JUST IN TIME WHEN IT SHUT D... Read more
Incident date: Feb 7, 2020
I JUST PURCHASED MY VEHICLE ABOUT 3 MONTHS AGO. I WAS RUNNING ERRANDS ABOUT A WEEK AFTER PURCHASE AND WAS HEADING HOME ON THE HIGHWAY WHEN THE GAS NOTIFICATION CAME ON DISPLAYING 27 MILES LEFT AND ADVISED ME TO GET GAS. I WAS ABOUT HALF MILE FROM THE EXIT AND THE VEHICLE CHECK ENGINE LIGHT CAME ON AND IT STARTED STALLING. THANK FULLY I WAS ABLE TO GET OVER TO THE MEDIAN JUST IN TIME WHEN IT SHUT D... Read more
Incident date: May 1, 2019
THE PASSENGER SIDE REAR WHEEL WELL HAS RUSTED OUT SUCH THAT THE SUSPENSION IS NOW PROTRUDING INTO THE INTERIOR OF THE VEHICLE. THIS WAS DISCOVERED WHEN REGULAR RATTLING FROM THE AREA PROGRESSED INTO LOUD BANGS WITH EACH BUMP. THE MECHANIC WHO DISCOVERED STATED THAT THE RUST WAS ABNORMAL, EVEN FOR THE GEOGRAPHIC AREA, AND THAT NONE OF THE OTHER WHEEL WELLS EXHIBITED ANY SIGNS OF RUSTING. HE STATED ... Read more
Incident date: May 1, 2019
THE PASSENGER SIDE REAR WHEEL WELL HAS RUSTED OUT SUCH THAT THE SUSPENSION IS NOW PROTRUDING INTO THE INTERIOR OF THE VEHICLE. THIS WAS DISCOVERED WHEN REGULAR RATTLING FROM THE AREA PROGRESSED INTO LOUD BANGS WITH EACH BUMP. THE MECHANIC WHO DISCOVERED STATED THAT THE RUST WAS ABNORMAL, EVEN FOR THE GEOGRAPHIC AREA, AND THAT NONE OF THE OTHER WHEEL WELLS EXHIBITED ANY SIGNS OF RUSTING. HE STATED ... Read more
Incident date: Nov 28, 2018
BRAKES BECAME SPONGY AFTER HARD BRAKING AT INTERSTATE HIGHWAY SPEED OF 65 MPH. AFTERWARD, SPORADICALLY, BRAKES WOULD REQUIRE SEVERAL PUMPS OF THE PEDAL TO BUILD ENOUGH HYDRAULIC PRESSURE TO STOP THE VEHICLE. I'M REPORTING THIS INCIDENT NOW AFTER LEARNING ABOUT FORD RECALL 19S54, NHTSA IDENTIFIER 19V904. BRAKE PARTS ON THIS CAR WERE MADE BY FOMOCO. ABS HYDRAULIC UNIT, P/N BVSN-43-7AZD, WAS REPL... Read more
Incident date: Mar 5, 2020
BRAKE BOOSTER HISSING WHEN APPLYING BREAKS WHILE TRAVELING AND STOPPED.
Incident date: Apr 2, 2020
THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.
Incident date: Apr 2, 2020
THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.
Incident date: Apr 9, 2020
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE... Read more
Incident date: Apr 9, 2020
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE... Read more
Incident date: Apr 9, 2020
I HAVE TAKEN MY CAR TO MULTIPLE MAZDA DEALERS OVER THE LAST SEVERAL MONTHS WITH COMPLAINTS OF SOMETHING VERY WRONG WITH IT STRUCTURALLY, SPECIFICALLY IN THE SUSPENSION, DRIVELINE, ETC. EVERY TIME I PLEAD WITH THEM THAT I AM SCARED TO DEATH TO DRIVE THIS CAR BECAUSE I TRULY FEEL THAT I MIGHT DIE IN IT DUE TO ITS DEFECTS, BUT EVERY TIME I AM FORCED BACK INTO IT BECAUSE THEY SAY THEY CANNOT DUPLICATE... Read more
Incident date: Apr 17, 2020
WHILE BACKING OUT FROM A DRIVEWAY INTO A CITY STREET, I SHIFTED THE VEHICLE FROM REVERSE TO DRIVE. THE GEAR SHIFT INDICATED THAT THE CAR WAS IN DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARD AS IF IT WAS IN NEUTRAL. THE ENGINE THEN STOPPED, AND THE VEHICLE NEEDED TO BE PUSHED FROM THE STREET OUT OF THE TRAVEL LANES. *TR
Incident date: Apr 16, 2020
6 SPEED MANUAL TRANSMISSION, VEHICLE STATIONARY AND DOESN'T WANT TO GO INTO 1ST GEAR AND YOU SOMETIMES MUST SHOVE IT IN, INTERMITTENT ISSUE. ALSO A TON OF GEAR WHINE UNDER MODERATE THROTTLE IN 3RD AND 4TH GEAR. FAILURE MILEAGE IS 41,118 MILES. FAILURE OF THE TRANSMISSION IN GEAR AT SPEED COULD RESULT IN A CATASTROPHIC ACCIDENT DUE TO LOSS OF FORWARD PROPULSION. MAZDA HAS RELEASED A TSB ON THIS REF... Read more
Incident date: Mar 24, 2020
I WAS AT WALMART ABOUT 3 WEEKS AGO AND WHEN I FINISHED SHOPPING I CAME OUT TO MY VEHICLE IN AN ALMOST EMPTY PARKING LOT AND MY CAR WOULD NOT START. WITH PEOPLE ALREADY SCARED ABOUT THE CORONA VIRUS NO ONE WAS WILLING TO HELP. SINCE THIS IS OUR ONLY VEHICLE I ENDED UP HAVING TO CALL A RELATIVE FROM TO COME AND HELP ME HE TOLD ME THAT MY BATTERY HAD DIED, I TOLD HIM THAT THAT COULDN'T BE THE PROBL... Read more
Incident date: Mar 11, 2020
I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.
Incident date: Mar 11, 2020
I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.
Incident date: Apr 1, 2020
DURING INITIAL MOVEMENT OF VEHICLE AFTER STARTING, SUSPENSION MAKES SQUEAKING NOISE, SPECIALLY WHEN WHEELS ARE TURNED COMPLETELY LEFT OR RIGHT. AND YOU CAN HEAR THE RUBBING SQUEAKY NOISE MORE WHEN GOING ON BUMP WITH WHEELS TURN. NOISE GOES AWAY AFTER DRIVING AND WARMED UP. MORE THAN LIKELY UPPER SUSPENSION STRUT BEARING GOING BAD PREMATURELY. THIS CAUSES WHEEL ALIGNMENT PROBLEMS.
Incident date: Mar 28, 2020
THE STEERING BEGAN TWITCHING WHILE DRIVING AND THEN WHILE BACKING THE STEERING WENT OUT AND STOPPED RESPONDING MID-BACKING IN MY DRIVEWAY.
Incident date: Apr 9, 2020
THE ELECTRIC PARKING BRAKE (EPB) HAS MALFUNCTIONED. THE CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT, WITHOUT THE PARKING BRAKE ENGAGED. WHEN THE CAR WAS TURNED ON THE EPB LIGHT CAME ON AND IS FLASHING, AS WELL AS THE BRAKE LIGHT WARNING. THE WARNING LIGHTS REMAIN ILLUMINATED ON THE DASH EVEN AFTER MULTIPLE RESTARTS. THE EMERGENCY BRAKE IS NOT ENGAGED AND THE CAR SEEMS TO DRIVE FINE. HOWEVER I HAVE... Read more
Incident date: Apr 9, 2020
THE ELECTRIC PARKING BRAKE (EPB) HAS MALFUNCTIONED. THE CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT, WITHOUT THE PARKING BRAKE ENGAGED. WHEN THE CAR WAS TURNED ON THE EPB LIGHT CAME ON AND IS FLASHING, AS WELL AS THE BRAKE LIGHT WARNING. THE WARNING LIGHTS REMAIN ILLUMINATED ON THE DASH EVEN AFTER MULTIPLE RESTARTS. THE EMERGENCY BRAKE IS NOT ENGAGED AND THE CAR SEEMS TO DRIVE FINE. HOWEVER I HAVE... Read more
Incident date: Mar 16, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX3. THE CONTACT STATED THAT THE EVAPORATOR FOR THE AIR CONDITIONING WAS BLOWING WARM AIR INTO THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN BELLAMY STRICKLAND CHEVROLET BUICK PARTS (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253 770-30253). THE VEHICLE WAS DIAGNOSED AND A PRESSURE TEST FOUND A LEAK IN THE EVAPORATOR. A TSB WAS FOUND WHICH WOULD COVER THE REPAIR. THE CO... Read more
Incident date: Apr 2, 2020
1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE STEERING HAS A SHAKE AT ABOVE 60 MPH THE ABOVE PROBLEMS ARE COMMON ON ALL MAZDA CX-9 AND CONSUMERS ARE SPENDING $$$ ON THESE MANUFACTURER ISSUES
Incident date: Apr 2, 2020
1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE STEERING HAS A SHAKE AT ABOVE 60 MPH THE ABOVE PROBLEMS ARE COMMON ON ALL MAZDA CX-9 AND CONSUMERS ARE SPENDING $$$ ON THESE MANUFACTURER ISSUES
Incident date: Jan 15, 2020
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DIME SIZED ROCK STRUCK THE DRIVER'S SIDE WINDSHIELD, LEAVING A MINOR CHIP ON THE WINDSHIELD. THREE MONTHS LATER WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE DRIVING APPROXIMATELY 30 FT AHEAD KICKED UP AN UNKNOWN OBJECT THAT HIT THE PASSENGER'S SIDE WINDSHIELD. THE OBJECT LEFT A MINOR CRACK ON THE PASSENGER SI... Read more
Incident date: Mar 18, 2020
I'VE HAD TO REPLACE BACK BRAKES TWICE IN 4 YEARS. NOW CALIPERS HAVE GONE OUT WHICH RUINED ROTORS AND PADS. IT LOOKS LIKE OTHERS HAVE HAD THE SAME ISSUE WITH CALIPERS NOT WORKING PROPERLY AND WEARING THE BRAKES PREMATURELY.
Incident date: Mar 14, 2020
WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VE... Read more
Incident date: Mar 14, 2020
WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VE... Read more
Incident date: Mar 14, 2020
WE BOUGHT THE VEHICLE USED FROM A CAR DEALERSHIP CALLED HEAVY FOOT MOTORS IN SAN ANTONIO TX. THE VERY NEXT DAY, THE VEHICLE STARTED SMOKING FROM THE HOOD, EXHAUST, AND SMOKE CAME THROUGH THE AIR VENTS. MY WIFE GOING ABOUT 5-10MPH WHILE MAKING A TURN IN A RESIDENTIAL NEIGHBORHOOD WHEN THE SMOKING STARTED. WE TOWED THE VEHICLE TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEIR MECHANIC TOOK THE VE... Read more
Incident date: Mar 16, 2020
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED AND THE STEERING CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE. THE CONTACT ALLOWED THE VEHICLE TO IDLE WITH BOTH FEET OFF THE PEDALS WHICH ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH RESUMED TO ... Read more
Incident date: Mar 28, 2020
AIRBAG LIGHT FLASHING ON DASH. *TR