Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 5, 2020
DRIVERS SEAT FEELS LIKE SPRINGS OR COILS PUSHING ON MY TAIL BONE AND LUMPS THAT HURT THIGH PART OF LEG. FEELS LIKE SOMETHING COULD BE LOOSE AS THE LUMPS GO FROM TAIL BONE, WHOLE BOTTOM LIKE A BAR ACROSS SEAT TO THIGHS TO JUST TAIL BONE. THIS IS THERE ALL THE TIME FROM JUST GETTING INTO CAR AND GETS WORSE BECAUSE IT REALLY IS PUSHING ON BOTTOM. SEEMS LIKE SEATING COIL OR FRAME COULD BE PROBLEM. ... Read more
1 injured
Incident date: Jun 29, 2014
STICKY SURFACE DASHBOARD, DASHBOARD GLARE, *TR
Incident date: Jun 29, 2014
STICKY SURFACE DASHBOARD, DASHBOARD GLARE, *TR
Incident date: Jun 1, 2020
3 WEEKS AGO, THE DRIVERS SIDE SEAT BOTTOM QUIT WORKING AT THE SAME TIME THE SEAT BACK IS RUNNING SUPER HOT (AS I CHOOSE THE LOWEST LEVEL SELECTION BUTTON). IT'S SO HOT, IT FEELS LIKE IT'S 'BURNING'. SO I TURN IT OFF. EVEN AFTER 10 MINUTES OF TURNING THIS OFF, IT IS STILL RUNNING HOT TO WARM. IT DOES NOT TURN OFF OR COOL DOWN IMMEDIATELY LIKE IT USED TO. THIS IS WHY I BELIEVE THAT IT'S POSSIBLY A S... Read more
Incident date: Jun 10, 2020
LAST NIGHT, AFTER WE RETURNED HOME, MY WIFE REMOVED A CUP FROM OUR VEHICLE'S CUP HOLDER. SHORTLY THEREAFTER, AN EXTREMELY LOUD SOUND OF STATIC BEGAN TO BE HEARD, EMANATING FROM THE CAR'S SPEAKER SYSTEM. REGARDLESS OF WHAT WE DID THE SOUND WOULD NOT TURN OFF, AND REMAINED ONGOING FOR A PERIOD OF ABOUT AN HOUR. NOTHING HAPPENED WHEN WE TURNED THE SPEAKER VOLUME DOWN, OR TURNED THE CAR ON OR OFF. ... Read more
Incident date: Jun 10, 2020
LAST NIGHT, AFTER WE RETURNED HOME, MY WIFE REMOVED A CUP FROM OUR VEHICLE'S CUP HOLDER. SHORTLY THEREAFTER, AN EXTREMELY LOUD SOUND OF STATIC BEGAN TO BE HEARD, EMANATING FROM THE CAR'S SPEAKER SYSTEM. REGARDLESS OF WHAT WE DID THE SOUND WOULD NOT TURN OFF, AND REMAINED ONGOING FOR A PERIOD OF ABOUT AN HOUR. NOTHING HAPPENED WHEN WE TURNED THE SPEAKER VOLUME DOWN, OR TURNED THE CAR ON OR OFF. ... Read more
Incident date: May 20, 2020
AS I PUT IN PARK MODE TO TURN OFF (PUSH BUTTON) VEHICLE STAY ON ACCESSORY , RADIO AND ALARM BEEPING STAYS ON AND DOES NOT GO OFF... I HAVE READ NUMEROUS COMPLAINTS AND REVIEWS ON MAZDA 6 & MAZDA CX5 EXPERIENCING THE SAME PROBLEM, GOING BACK FROM 2012 AND I JUST HAD A RECALL DONE ON MY CALIPERS, AND THEY SAID THEY REPLACED THE DOOR PADDING BUT NOTHING SHOWED OF NEW MATERIAL. WHEN I ASKED THEM ABO... Read more
Incident date: May 20, 2020
AS I PUT IN PARK MODE TO TURN OFF (PUSH BUTTON) VEHICLE STAY ON ACCESSORY , RADIO AND ALARM BEEPING STAYS ON AND DOES NOT GO OFF... I HAVE READ NUMEROUS COMPLAINTS AND REVIEWS ON MAZDA 6 & MAZDA CX5 EXPERIENCING THE SAME PROBLEM, GOING BACK FROM 2012 AND I JUST HAD A RECALL DONE ON MY CALIPERS, AND THEY SAID THEY REPLACED THE DOOR PADDING BUT NOTHING SHOWED OF NEW MATERIAL. WHEN I ASKED THEM ABO... Read more
Incident date: May 20, 2020
AS I PUT IN PARK MODE TO TURN OFF (PUSH BUTTON) VEHICLE STAY ON ACCESSORY , RADIO AND ALARM BEEPING STAYS ON AND DOES NOT GO OFF... I HAVE READ NUMEROUS COMPLAINTS AND REVIEWS ON MAZDA 6 & MAZDA CX5 EXPERIENCING THE SAME PROBLEM, GOING BACK FROM 2012 AND I JUST HAD A RECALL DONE ON MY CALIPERS, AND THEY SAID THEY REPLACED THE DOOR PADDING BUT NOTHING SHOWED OF NEW MATERIAL. WHEN I ASKED THEM ABO... Read more
Incident date: Feb 12, 2020
ALARM GOES ON INTERMITTENTLY WHILE CAR IS PARKED. THIS STARTED IN FEBRUARY, 2020 AND HAS CONTINUED TO THE PRESENT. *TR
Incident date: May 28, 2020
I WENT FROM HAVING BRAKES TO HAVING TO PUSH THE BRAKE TO THE FLOOR, WHICH STILL DID NOT STOP THE CAR, ALL IN THE SAME DAY. I WAS LUCKY NOT TO WRECK BUT COULD NOT STOP FOR STOP SIGNS OR STOP LIGHTS ALL WHILE MY 22 MONTH OLD WAS IN THE VEHICLE. SOMETHING IN THE BRAKE SYSTEM MESSED UP, AND IT STILL HAD A FULL THING OF BRAKE FLUID. I BELIEVE THAT IT IS THE BRAKE BOOSTER CAUSING THIS PROBLEM. *TR
Incident date: May 10, 2020
WAS DRIVING WITH FAMILY ON HIGHWAY WHEN CAR STARTED TO FEEL WOBBLY AND I BEGAN SMELLING THE DISTINCT SMELL OF BURNING BRAKES. I PULLED OVER AT THE CLOSES STORE (.5 MILES) . I THEN NOTICED THE REAR, PASSENGER CALIPER WAS SMOKING. I LATER FOUND OUT (AFTER A FEW HUNDRED DOLLARS AND HOURS OF LABOR) THIS IS A KNOWN ISSUE WITH THE REAR CALIPERS SIEZING... APPARENTLY THIS ISN'T CONSIDERED "SAFETY"?!?!. I... Read more
Incident date: Jun 6, 2020
SUDDENLY STARTS TO ACCELERATE WHILE AT A STOP LIGHT, STOP SIGN OR I AM LETTING A PERSON OUT AND STILL IN DRIVE AND MY FOOT IS ON THE BREAK. IT HAS DONE IT 4 TIME SINCE I GOT HER BOUGHT 02/03/2020 THE LAST WAS 06/06/2020. I HAVE TO PRESS DOWN ON THE BREAK VERY HARD TO KEEP IT FROM GOING FORWARD LASTS ONLY A SECOND OR TWO. *TR
Incident date: May 15, 2020
TL* THE CONTACT OWNS A 2019 MAZDA CX5. THE CONTACT STATED THAT THE ENGINE FAILED. THE DRIVER NOTICED THAT ENGINE OIL WAS LEAKING ON THE GROUND. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHOM ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPLACED. HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CABIN FILLED UP WITH SMOKE WHEN THE CONTACT DROVE THE VEHICLE HOME AND THE ... Read more
Fire
Incident date: Jun 4, 2020
VEHICLE WAS TRAVELING ON A FOUR-LANE HIGHWAY WITH CRUISE CONTROL ON. THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY; TRIED APPLYING THE BRAKE, TURNING OFF THE CRUISE CONTROL, PRESSING THE DECELERATE BUTTON, NOTHING WORKED. I HAD TO APPLY A GREAT DEAL OF FORCE TO THE BRAKES IN ORDER TO SLOW THE VEHICLE ENOUGH TO GET IT OFF THE ROAD. I SHIFTED THE TRANSMISSION INTO NEUTRAL AND THE ENGINE... Read more
Incident date: Apr 5, 2015
ENGINE OVERHEATED WHILE DRIVING IN A STRAIGHT LINE IN TRAFFIC AT LOW SPEED WITH TEMPERATURE IN THE 80'S. THE ENGINE BLOCK CRACKED AS A RESULT. THE ENGINE AND THE COMPLETE COOLING FAN ASSEMBLY HAD TO BE REPLACED. THE ENGINE TEMPERATURE HAD RISEN HIGH ON SEVERAL OCCASIONS BEFORE THIS, WHILE IDLING, DRIVING AT LOW SPEEDS, AND DRIVING AT MODERATE AND HIGHWAY SPEEDS, TEMPERATURES RANGING FROM 50'S TO 9... Read more
Incident date: Apr 5, 2015
ENGINE OVERHEATED WHILE DRIVING IN A STRAIGHT LINE IN TRAFFIC AT LOW SPEED WITH TEMPERATURE IN THE 80'S. THE ENGINE BLOCK CRACKED AS A RESULT. THE ENGINE AND THE COMPLETE COOLING FAN ASSEMBLY HAD TO BE REPLACED. THE ENGINE TEMPERATURE HAD RISEN HIGH ON SEVERAL OCCASIONS BEFORE THIS, WHILE IDLING, DRIVING AT LOW SPEEDS, AND DRIVING AT MODERATE AND HIGHWAY SPEEDS, TEMPERATURES RANGING FROM 50'S TO 9... Read more
Incident date: May 30, 2020
HAD AN HEAD ON CAR ACCIDENT ON THE STREET MY TIRE BLOW OUT AND HIT A LIGHT POLE. THE PASSENGER AIR BAG DID NOT COME OUT, ALSO THE DRIVER AIRBAG CAME OUT BUT IT WAS DEFLATED NO AIR WAS IN IT OR WHAT EVER MAKES AN AIR BAG BLOW UP. IN WHICH COST ME TO HIT MY HEAD ON THE STEERING WHEEL.
Crash
1 injured
Incident date: May 28, 2020
DEFECTIVE WINDSHIELD WIPER 0N MY 2015 MAZDA3, THAT NHTSA ACKNOWLEDGED DEFECTIVE ON MAZDA 3. 2016,17, 18, WERE DEFECTIVE AND RECALLED. I WANT MY AUTO TO BE ACKNOWLEDGMENT FOR THE SAME DEFECT. THE DEALERSHIP WANTS ON ESTIMATE $900. THIS SEEMS TOTALLY UNFAIR.MY WINDSHIELD WIPER RENDERS MY VEHICLE UNSAFE. AFTER YOUR ACKNOWLEDGMENT OF THE DEFECT. WHILE DRIVING AND WASHING MY WINDOW WITH THE WIRE FLUID,... Read more
Incident date: May 27, 2020
I OWN A 2012 MAZDA 6, VIN#[XXX], THAT I BOUGHT IN 2012. FOR THE PAST COUPLE OF YEARS I'VE BEEN DEALING WITH ELECTRICAL ISSUES WITH THIS CAR. FOR A FEW YEARS I WAS JUST DEALING WITH THE HEADLIGHTS CONTINUOUSLY GOING OUT EVERY 3 OR 4 MONTHS. AT FIRST I WAS THINKING THE LIGHT WAS DEFECTIVE, BUT AFTER SOME RESEARCH I LEARNED THAT THIS IS A MORE THAN A COMMON OCCURRENCE WITH THESE CARS. THIS IS THE MAI... Read more
Incident date: Apr 2, 2020
TL* THE CONTACT OWNED A 2009 MAZDA MX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH A DEER HIT THE FRONT PASSENGER SIDE TIRE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. DURING THE CRASH THE VEHICLE WENT AIRBORNE BEFORE CRASHING TO THE GROUND. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED DURING THE INCIDENT AND THE DRIVER AND FRONT PASSENGER SIDE BELTS WERE ENGAGED. THE DRIV... Read more
Crash
2 injured
Incident date: May 27, 2020
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Incident date: May 27, 2020
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Incident date: May 27, 2020
RADAR CRUISE CONTROL MALFUNCTION AND SAFETY SYSTEMS MALFUNCTION FREQUENTLY. SAFETY SYSTEMS COMPLETELY DISABLE WITHOUT WARNING PERIODICALLY WHILE DRIVING. RADAR CRUISE CONTROL DOESN'T WORK RANDOMLY. MAZDA DEALERSHIP CAN'T REPLICATE THE ISSUE. OTHER 2019 MAZDA 3 OWNERS HAVE THE EXACT ISSUE AND NO RECALL OR FIX HAS BEEN ISSUED. *TR
Incident date: May 25, 2020
THE RIGHT REAR BRAKE PAD HAS A PROBLEM AND IT STUCK ON EVEN WHEN I RELEASE THE BRAKE PEDAL, THIS DEFECT CAUSE SOME NOISE WHEN THE CAR IS STOPPING AND CAUSE PREMATURE WEAR ON THE BRAKE PAD AND ROTORS. *TR
Incident date: May 15, 2020
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS THEN TOWED TO HOLIDAY MAZDA LOCATED AT 416 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, (920) 322-2550, TO BE DIAGNOSED. THE CONTACT WAS INFORMED TH... Read more
Incident date: May 16, 2020
AUTOMATIC TRANSMISSION WENT OUT ON ME WHILE DRIVING ON ROAD. THE TRANSMISSION STARTED TO SLIP WHILE I WAS DOING 15 MPH AND JUST GAVE OUT IN THE MIDDLE OF THE STREET. ALL YOU COULD SMELL IS BURNT FLUID AND HEAR A LOUD WHINING NOISE FROM UNDER THE CAR WHILE AT IDLE. THE CAR ONLY HAS 12,680 MILES ON IT. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. I AM HIGHLY DISAPPOINTMENT WITH THIS CAR.*DT*JB
Incident date: May 26, 2020
MAZDA ISSUED A RECALL IN MARCH 2020 FOR THE DAYTIME RUNNING LIGHTS ON THIS CAR, THE PARTS REQUIRED TO REMEDY THIS SITUATION ARE BACKORDERED, AND HAVE BEEN BACKORDERED SINCE MARCH. AS OF TODAY, MAZDA IS STATING THAT THE PARTS WILL NOT BE AVAILABLE FOR 4-5 MONTHS! DAYTIME RUNNING LIGHTS ARE REQUIRED TO PASS THE ANNUAL VIRGINIASTATE AUTO INSPECTION. MY INSPECTION IS DUE THIS MONTH, AND MAZDA HAS E... Read more
Incident date: Mar 1, 2020
THE REAR SUBFRAME IS BADLY ROTTING OUT. THERE IS A LARGE HOLE IN THE SUBFRAME NEXT TO THE SPRING WHERE IT US ABOUT TO BREAK THROUGH. THE GARAGE SAID IT US NOT SAFE TO DRIVE. SAME ISSUE WITH THE FRONT FRAME AND IT WAS REPLACED UNDER RECALL. NOW THE CAR BEEN SITTING IN THE GARAGE FOR A COUPLE OF MONTHS AND NO PARTS AVAILABLE. THE MANUFACTURER OFFERS NO HELP.
Incident date: May 24, 2020
ON SEVERAL OCCASIONS SINCE PURCHASE SEPTEMBER 15, 2016, THE CAR WILL INTERMITTENTLY UPON APPLYING THE BRAKE TO STOP, ACCELERATE RAPIDLY. IF MY FOOT WASN'T ON THE BRAKE I WOULD BE PROPELLED INTO ONCOMING TRAFFIC OR POSSIBLY INTO A CROSSWALK. I HAVE REPORTED THIS TO THE DEALER WHERE I BOUGHT THE CAR AND TOLD THEY COULD NOT REPRODUCE THIS EVENT AND ALL CHECKS OF THE CAR WERE NORMAL. I AM AFRAID TO D... Read more
Incident date: Nov 1, 2019
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES AL... Read more
Crash
Incident date: Nov 1, 2019
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES AL... Read more
Crash
Incident date: Nov 1, 2019
THESE ISSUES BEEN HAPPENING SINCE THE SECOND MONTH I OWNED MY 2019 MAZDA 3 HATCHBACK. 1- SUSPENSIONS, THEY'RE VERY ROUGH & HARSH., THEY BOUNCE SO MUCH FOR NO REASON, I DAMAGED ONE TIRE ALREADY WHILE I WAS DRIVING ON I476 NORMAL HIGHWAY WHERE I STEPPED ON NORMAL POTHOLE ENDED UP DAMAGING MY TIRE, SUSPENSIONS ARE REALLY DANGERS ON ALL ROADS. 2- "ADAPTIVE CRUISE CONTROL" THIS FEATURE MANY TIMES AL... Read more
Crash
Incident date: Mar 1, 2020
DRIVING THE VEHICLE DOWN A CITY STREET THE STEERING BECAME EXTREMELY LOOSE. UPON INSPECTION WE FOUND THAT THE FRONT SUBFRAME HAD RUSTED/BROKEN AND THE LOWER CONTROL ARM HAD SEPARATED FROM IT. AFTER A SEARCH WE DISCOVERED THAT THIS ISSUE IS COVERED UNDER THE 7514D RECALL. A VIN SEARCH CONFIRMED THAT THIS WAS AN OPEN RECALL ON THIS VEHICLE. WE TOWED THE VEHICLE TO THE NEAREST MAZDA DEALER TO HAVE TH... Read more
Incident date: Mar 1, 2020
DRIVING THE VEHICLE DOWN A CITY STREET THE STEERING BECAME EXTREMELY LOOSE. UPON INSPECTION WE FOUND THAT THE FRONT SUBFRAME HAD RUSTED/BROKEN AND THE LOWER CONTROL ARM HAD SEPARATED FROM IT. AFTER A SEARCH WE DISCOVERED THAT THIS ISSUE IS COVERED UNDER THE 7514D RECALL. A VIN SEARCH CONFIRMED THAT THIS WAS AN OPEN RECALL ON THIS VEHICLE. WE TOWED THE VEHICLE TO THE NEAREST MAZDA DEALER TO HAVE TH... Read more
Incident date: May 21, 2020
DRIVING IN THE CITY IN THE RIGHT HAND TURN LANE. THIS LANE PASSES 2 PLACES FOR A RIGHT HAND TURN. THE CAR IN FRONT MADE A RIGHT HAND TURN. THEIR TURN WAS ALMOST COMPLETE WHEN THE CAR MADE A SUDDEN HARD BRAKE. NO OTHER CAR WAS IN FRONT OF ME. MY FOOT WAS NOT ON THE BRAKE. THE CAR BEHIND ALMOST SLAMMED IN THE BACK OF ME. *TR
Incident date: May 21, 2020
THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY REPLACED THE BATTERY WITH A BRAND NEW ONE--AND THEY ASSURED ME IT WASN... Read more
Incident date: May 21, 2020
THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY REPLACED THE BATTERY WITH A BRAND NEW ONE--AND THEY ASSURED ME IT WASN... Read more
Incident date: Apr 7, 2020
PASSENGER SIDE HEADLIGHT WENT OUT. IT'S NOT THE FUSE NOT THE BULB. THIS WAS WHILE DRIVING FORCING ME TO DRIVE WITH MY HIGHBEAMS ON SO I COULD SEE. *TR
Incident date: May 20, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LIGHTS WERE INOPERABLE. THE LOCAL DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 12,000.
Incident date: May 14, 2020
WARM AIR FROM THE CLIMATE CONTROL VENTS- CAR IS UNDER 45,000 MILES AND NEEDS A NEW EVAPORATOR- MOST CARS WILL NEVER NEED A NEW EVAPORATOR, ESPECIALLY ONE THAT IS UNDER FOUR YEARS OLD. *TR
Incident date: May 14, 2020
WARM AIR FROM THE CLIMATE CONTROL VENTS- CAR IS UNDER 45,000 MILES AND NEEDS A NEW EVAPORATOR- MOST CARS WILL NEVER NEED A NEW EVAPORATOR, ESPECIALLY ONE THAT IS UNDER FOUR YEARS OLD. *TR
Incident date: Apr 25, 2020
MY CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT AND THE NEXT DAY AFTER DRIVING FOR ABOUT 5 MINUTES THE ELECTRONIC PARKING BRAKE (EPB) LIGHT STARTED FLASHING ON BOTH THE DASHBOARD AND THE EPB CONTROL LEVER AND THE BRAKE LIGHT WARNING LIGHT WAS LIT. IT SEEMED TO BE DRIVING FINE, AND I NEVER ENGAGED THE PARKING BRAKE SO I THOUGHT I MAY HAVE DONE SO ACCIDENTALLY. I PULLED OVER, TURNED THE CAR OFF AND T... Read more
Incident date: Apr 1, 2020
DASHBOARD MATERIAL BEGAN TO MELT CAUSING SHINY REFLECTION IN WINDOW. UNSAFE AND NOT ABLE TO 'CLEAN ' I HAD TO INSTALL A DASHBOARD COVER TO STOP THE REFLECTION ISSUE. I HAVE SEEN OTHER OWNERS OF SAME CAR REPORT SAME ISSUE SO IT MUST BE A DESIGN FLAW BY MANUFACTURERS AND I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL YET. I HAVE NOT HAD AN ACCIDENT BUT IT COULD HAVE OCCURRED HAD I NOT RECOGNIZED THE I... Read more
Incident date: May 14, 2020
I OWN A 2014 MAZDA 6 GRAND TOURING. THE CAR HAS ABOUT 72K MILES ON IT. I BOUGHT THE CAR A YEAR AGO AND STARTING A FEW MONTHS AGO THE CAR WOULD NOT TURN OFF IMMEDIATELY AFTER HITTING THE IGNITION BUTTON. THE CAR PANEL WOULD SAY THAT I HAD TO PUT THE CAR IN PARKING EVEN THOUGH THE CAR WAS ALREADY IN PARKING MODE. USUALLY I WAS ABLE TO SIMPLY MOVE THE SHIFT STICK A BIT AND IT WOULD ALLOW ME TO TURN T... Read more
Incident date: May 13, 2020
TL* THE CONTACT OWNS A 2010 MAZDA CX9. THE CONTACT STATED THAT WHILE THEIR SON WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP FAILED CAUSING COOLANT TO MIX WITH THE ENGINE OIL AND DAMAGED THE ENGINE. THE CONTACT THEN TOOK THE VEHICLE TO QUIRK MAZDA (99 MCGRATH ... Read more
Incident date: May 10, 2020
LOW BEAM HEADLIGHTS ARE VERY DANGEROUS, IMPOSSIBLE TO SEE DOWN THE ROAD USING THE LOW BEAM LIGHTS. THIS IS VERY DANGEROUS AND SHOULD BE A SAFETY RECALL FOR THE MANUFACTURER TO CORRECT. *TR
Incident date: Apr 2, 2020
ON APRIL 2,2020 ME AND A PASSENGER WERE IN AN ACCIDENT WHERE WE FLIPPED UPSIDE DOWN IN THE MX 5 AND NO AIRBAGS DEPLOYED FOR THE DRIVER SIDE OR PASSENGER SIDE AND WE WERE HURT VERY BAD AND SHOULD NOT HAVE MADE IT ALFA INSURANCE IS HOLDING THE CAR FOR AN INVESTIGATION. THIS HAPPENED ON HWY. *TR
Crash
2 injured
Incident date: Apr 1, 2019
THE IGNITION SWITCH DOES NOT WANT TO TURN OFF. THERE IS A FAULTY SENSOR THAT DOESN'T RELAY TO THE CAR THAT IT IS IN PARK. THE CAR HAS TO BE PUT BACK INTO GEAR MULTIPLE TIMES FOR IT TO TURN OFF. THIS HAS BEEN GOING ON FOR SOME TIME NOW. I HAVE LOOKED IT UP ONLINE AND COULDN'T BELIEVE HOW MANY MAZDA CX5 OWNERS HAVE THIS SAME ISSUE. IT NEEDS TO BE A RECALL. THE BATTERY WEARS DOWN WHEN IT IS NOT... Read more
Incident date: May 9, 2020
ON MAY 9, 2020, OUR MAZDA CX5 LOST THRUST, STALLED AND CAME TO A COMPLETE STOP WHILE DRIVING ON A HIGHWAY GOING 55 MPH ON A STRAIGHT 3 LANE ROAD. THIS OCCURRED DESPITE THE PCM PROGRAMMING WAS RE-CALIBRATED DUE TO A MANUFACTURER RECALL IN SEPTEMBER 2019 (NHTSA RECALL NO. 19V497000). THE CAR IS TOWED TO A MAZDA SERVICE CENTRE AND IS AWAITING DIAGNOSIS. *TR