Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jun 20, 2020
THE POWER SEAT LIFT AND LOWER MECHANICS HAVE FAILED SO THAT THE SEAT NO LONGER RAISES OR LOWERS TO ITS ORIGINAL EXTENT. THIS PREVENTS THE DRIVER OF THE VEHICLE FROM ADJUSTING THE SEAT PROPERLY FOR SAFE DRIVING. THE ACTUATOR, FUSES, AND WIRING ARE ALL FUNCTIONAL AND THE MECHANICAL COMPONENTS SIMPLY NO LONGER ALLOW FULL RANGE OF MOTION REGARDING SEAT HEIGHT EVEN WITH MANUAL ADJUSTMENT. I BELIEVE T... Read more
Incident date: Jun 25, 2020
I HAVE, HAD (2), TWO BRAND NEW SET, OF TIRES FROM FIRESTONE PUT ON THIS CAR. I WAS ALSO TOLD ONLY THOSE TWO SETS CAN ONLY BE PUT ON THIS MAZDA 3. THE CAR KEEP BUCKING ON EVERY STREET AND EVERY ROAD. EVERY DAY AND EVENING.
Incident date: Jun 25, 2020
I HAVE, HAD (2), TWO BRAND NEW SET, OF TIRES FROM FIRESTONE PUT ON THIS CAR. I WAS ALSO TOLD ONLY THOSE TWO SETS CAN ONLY BE PUT ON THIS MAZDA 3. THE CAR KEEP BUCKING ON EVERY STREET AND EVERY ROAD. EVERY DAY AND EVENING.
Incident date: Jun 25, 2020
I HAVE, HAD (2), TWO BRAND NEW SET, OF TIRES FROM FIRESTONE PUT ON THIS CAR. I WAS ALSO TOLD ONLY THOSE TWO SETS CAN ONLY BE PUT ON THIS MAZDA 3. THE CAR KEEP BUCKING ON EVERY STREET AND EVERY ROAD. EVERY DAY AND EVENING.
Incident date: May 23, 2020
I WAS TURNING LEFT ON A PROTECTED GREEN ARROW WHEN A TRUCK ON THE LEFT LANE SPED UP AND I NOTICED T MERGED AND I WOULD GET HIT I TRIED TO GO OFF TO THE SIDE OF THE ROAD BUT THE STEERING WHEEL WAS STIFF AND WHEN I PRESSED ON THE GAS IT DID NOT MOVE THEN IT JERKED ME FORWARD.
Crash
Incident date: Jun 10, 2020
DASHBOARD IS LIFTING AND ITS SUPPOSE TO BE COVERED UNDER WARRANTY FOR REPLACEMENT PER MAZDA. BUT MAZDA DEALERS DECLINE TO FIX IT UNDER WARRANTY CLAIMING THE 10 YEARS ARE UP. THIS IS A LIE. THE VEHICLE IS A 2012. ITS 2020.
Incident date: Jul 19, 2020
SOUL RED CRYSTAL PAINT EXCESSIVE PAINT CHIPPING. FRONT OF CAR AND HOOD HAS MORE THAT 50 WHITE SPOTS FROM CHIPPING PAINT. 23,000 MILES AND THE CAR LOOKS TERRIBLE FROM THE FRONT.
Incident date: May 22, 2020
THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR.
Incident date: Jun 21, 2020
I'M CONSTANTLY HAVE A FRONT WINDSHIELD ERROR : CAUSING MY VEHICLE TO JUST AUTOMATICALLY STOPING WHILE DRIVING ON THE FREEWAY AND STREETS. MY AIR BAGS DIDN'T DEPLOY WHEN I WAS I A ACCIDENT . I'VE TAKEN IT TO THE DEALER 3 TIMES ALREADY AND THEY ALWAYS HAVE A DIFFERENT EXCUSE OR REASON
Crash
1 injured
Incident date: Jun 21, 2020
I'M CONSTANTLY HAVE A FRONT WINDSHIELD ERROR : CAUSING MY VEHICLE TO JUST AUTOMATICALLY STOPING WHILE DRIVING ON THE FREEWAY AND STREETS. MY AIR BAGS DIDN'T DEPLOY WHEN I WAS I A ACCIDENT . I'VE TAKEN IT TO THE DEALER 3 TIMES ALREADY AND THEY ALWAYS HAVE A DIFFERENT EXCUSE OR REASON
Crash
1 injured
Incident date: Jun 21, 2020
I'M CONSTANTLY HAVE A FRONT WINDSHIELD ERROR : CAUSING MY VEHICLE TO JUST AUTOMATICALLY STOPING WHILE DRIVING ON THE FREEWAY AND STREETS. MY AIR BAGS DIDN'T DEPLOY WHEN I WAS I A ACCIDENT . I'VE TAKEN IT TO THE DEALER 3 TIMES ALREADY AND THEY ALWAYS HAVE A DIFFERENT EXCUSE OR REASON
Crash
1 injured
Incident date: Jul 20, 2020
THE DASH ON MY MAZDA IS MELTED. IT IS NOW CAUSING A BRIGHT SHEEN WHICH MAKES IT DIFFICULT TO SEE WHEN THE SUN HITS IT. THE DASH IS VERY STICKY AND STARTING TO SMELL LIKE BURNT PLASTIC. . I'VE CALLED MAZDA CUSTOMER SUPPORT AND THEY SAID THE DEFECTIVE PART IS COVERED UNTILL 2010, HOWEVER THEY SAID IT ENDED 4 MONTHS AGO. UNFORTUNATELY, COVID19 STOPPED ME FROM MAKING IT TO THE DEALERSHIP IN MARCH. ... Read more
Incident date: Jun 9, 2020
I JUST BOUGHT MY DTR A 2010 THAT HAS THE SAME SPONGY BRAKE PROBLEM I'VE READ A LOT ABOUT ONLINE. THE PEDAL GIVES VERY LITTLE RESISTANCE (AND THERE IS VIRTUALLY NO BRAKING) FOR THE FIRST 1-2" OF TRAVEL, THEN IT WORKS AND BRAKES NORMALLY. I TRIED TRYING TO ACTIVATE THE ABS MANY TIMES AS SOME MENTIONED HAD "FIXED" THE PROBLEM FOR THEM BUT THAT MADE NO DIFFERENCE. NOT ONLY DID IT NOT FIX IT, BUT IT MA... Read more
Incident date: Jul 4, 2020
BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.
Incident date: Jul 4, 2020
BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.
Incident date: May 5, 2020
THE DASHBOARD ABOVE THE CLOCK AND INFO DISPLAY SEPARATED WHILE THE VEHICLE WAS STATIONARY.
Incident date: Apr 8, 2019
WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT AB... Read more
Incident date: Apr 8, 2019
WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT AB... Read more
Incident date: Jun 1, 2020
BRAKE PEDAL HAS BECOME HARDER THAN USUAL TO DEPRESS AND THE CAR DOES NOT START STOPPING UNTIL THE BRAKE PEDAL IS DEPRESSED HARDER AND FURTHER DOWN. ALSO THERE IS A HISSING NOISE ONCE THE CAR STOPS AND THE BRAKE PEDAL GOES FURTHER TO THE FLOORBOARD. ONCE STOPPED AND SITTING THE CAR WILL LURCH AS IF IT HAS BEEN HIT IN THE REAR END. THIS ALL HAPPENS ON ANY TYPE OF ROADWAY. THIS HAS BEEN GOING ON FOR ... Read more
Incident date: May 20, 2020
I CAME OUTSIDE TO MY CAR ONE MORNING AND STARTED THE VEHICLE.. I NOTICED THE AIRBAG LIGHT WAS BLINKING, AND IT NEVER WAS BEFORE.. SO I SHUT THE VEHICLE OFF TO VISUALLY INSPECT IT.. WHAT I FOUND WAS THE PASSENGER CURTAIN AIRBAG HAD MALFUNCTIONED.. IT DIDN'T DEPLOY FULLY, BUT IT PUCKERED MY HEADLINER SO NOW IT'S JUST HANGING ON THE PASSENGER SIDE.. I INFORMED MAZDA OF THIS AND I WAS TOLD IT'S ONLY A... Read more
Incident date: Jul 8, 2020
WHEN APPLYING BRAKE, HEAR HISSING SOUND DOWN AT FEET. HARD TO STOP, FEELS LIKE PEDAL IS PUSHING BACK. THIS HAPPENS AT ALL SPEEDS, EVEN WHEN PUTTING CAR INTO GEAR FROM PARK. IT HAS BEEN ONGOING FOR ABOUT 2 WEEKS. MECHANIC ADVISED IT IS THE BRAKE BOOSTER.
Incident date: Jul 14, 2020
THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE HOOD. I LET IT SIT IN MY GARAGE SINCE 2008. I FINALLY TOOK IT TO A ME... Read more
Incident date: Jul 14, 2020
THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE HOOD. I LET IT SIT IN MY GARAGE SINCE 2008. I FINALLY TOOK IT TO A ME... Read more
Incident date: Jul 13, 2020
AT AND YELLOW CHECK ENGINE LIGHT CAME ON AND CAR WAS IN LIMP MODE FIRST THING IN MORNING AFTER HAVING NO ISSUES WITH MY MAZDA PREVIOUSLY. CODES CAME BACK WITH SOLENOIDS A, B, C, D, E ALL HAVE ELECTRICAL FAILURE, AND ISSUES WITH THE OXYGEN SENSOR. MY CAR HAS HAD REGULAR MAINTENANCE DONE ON IT. NO SIGNS OR SYMPTOMS OF TRANSMISSION FAILURE BEFOREHAND. HAPPENED INSTANTLY OVERNIGHT. TCM IS NOT IN STOCK... Read more
Incident date: Jul 11, 2020
I WANTED TO SAY IT HAPPENED TO US WHILE WE WERE DRIVING BACK FROM A DAYTRIP ON SATURDAY. WE HAD OUR KIDS IN THE CAR AND MY HUSBAND WAS DRIVING. ALL OF A SUDDEN THE SCBS LIGHT CAME ON AND THE CAR JUST STOPPED GIVING GAS. THE CAR BEHIND US COULDN'T TELL WE WERE SLOWING DOWN BECAUSE THERE WAS NO BRAKE LIGHT. WE WERE ALMOST REAR ENDED. THE CAR BEHIND US COULDN'T STOP IN ENOUGH TIME SO THEY JUST SWERVE... Read more
Incident date: Jul 10, 2020
BACK WINDSHIELD WIPER WON'T MOVE. ALSO THE PASSENGER SIDE WINDOW IN THE FRONT. WONT ROLL UP AND KEEPS MAKING A CLICKING NOISE.
Incident date: Jul 10, 2020
BACK WINDSHIELD WIPER WON'T MOVE. ALSO THE PASSENGER SIDE WINDOW IN THE FRONT. WONT ROLL UP AND KEEPS MAKING A CLICKING NOISE.
Incident date: Jul 10, 2020
BOUGHT CAR FOR MY SON. NOTICED A BAMGING NOISE IN REAR RIGHT BACK SOME OF CAR. LOOKED AT WHEEL WELL, COMPLETELY RUSTED THROUGH, A BIG HOLE. OTHER UNDER BODY RUST. THE 2000-2004 CARS WERE RECALLED FOR THIS EXACT SAME PROBLEM. THEY CONTINUED TO APPLY DEFECT. AM AFRAID THE SHOCK ABSORBER WILL FALL OFF.MANY, MANY COMPLAINTS ABOUT THE EXACT SAME THING. MAZDA SHOULD RECALL THIS VEHICLE, IT IS A DANGEROU... Read more
Incident date: Jul 13, 2020
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED ... Read more
Incident date: Jul 13, 2020
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED ... Read more
Incident date: Jul 13, 2020
THIS ISSUE HAS OCCURRED MULTIPLE TIMES WHERE I PUT MY CAR INTO PARK (THEREFORE BEING STATIONARY), PRESS THE BUTTON TO TURN OFF THE CAR AND THE CAR DOES NOT FULLY SHUT DOWN. IT APPEARS TO BE A SAFETY ISSUE WITH THE STEERING SENSOR NOT FULL RECOGNIZING THAT THE CAR IS IN PARK AND THEREFORE NOT SHUTTING OFF THE CAR COMPLETELY. IN ORDER TO GET THE CAR TO COMPLETELY SHUT OFF, THE CAR HAS TO BE SHIFTED ... Read more
Incident date: Jul 3, 2020
I BOUGHT MY CX-9 NEW IN 2013, CAR NOW HAS 102,000 MILES. CAR STARTED TO SHUTTER WHEN GETTING OFF THE EXIT FROM A MAJOR HIGHWAY. THE PROBLEM WAS DISCOVERED WITH THE POWER TRANSFER UNIT. PICTURE INDICATES HEAVY SPLINE WEAR AND CORROSION. TRANSMISSION SPLINE ALSO HAS CORROSION AND WEAR. THIS WAS A VERY DANGEROUS SITUATION. THERE'S NO MAINTENANCE REQUIRED BY MAZDA FOR THE PTU OR THE TRANSMISSION. MAZD... Read more
Incident date: Jun 26, 2020
MY BRAKES STARTED FEELING SPONGY BUT HARD TO PUSH WHEN I WOULD TRY TO COME TO A STOP. IT FELT AT TIMES LIKE MY CAR WASN'T GOING TO STOP. I STOPPED DRIVING IT AND THE BRAKE BOOSTER WAS REPLACED. AT THAT TIME, I LOST BRAKES COMPLETELY. THE BRAKE PEDDLE GOES ALL THE WAY TO THE FLOOR WHEN PRESSED. HOPEFULLY THE BOOSTER IS A BAD ONE.
Incident date: Jul 10, 2020
I BOUGHT A 1993 MAZDA MX3 BASE 4 CYLINDER AND IT WAS MAKING A CLUNKING NOISE WHEN I TURN THE WHEEL WHICH WAS FOUND OUT TO BE A BROKEN COIL SPRING ON MY PASSENGER SIDE, IT IS THE FACTORY STRUT AND SPRING ASSEMBLY.
Incident date: Jul 2, 2020
RED PAINT CHIPS EXTREMELY EASILY. HAVE HAD THIS CAR FOR LESS THAN ONE YEAR AND DRIVEN LESS THAN 5,000 MILES BUT HAVE LOTS OF CHIPS ON THE HOOD, FENDERS, ROOF AND DOORS. GIVEN THIS PAINT IS AN EXTRA CHARGE I WOULD NOT EXPECT THIS. DROVE MY PREVIOUS VEHICLE FOR 10 YEARS AND DIDN'T HAVE AS MANY PAINT CHIPS AS I DO ON THIS AFTER ONLY A YEAR.
Incident date: Feb 20, 2019
EXTREME PAINT CHIPPING (DOWN TO THE PRIMER/METAL) ON THE HOOD PRIMARILY. COLOR IS SOUL RED. THE PAINT APPEARS TO BE BRITTLE AND NOT PROPERLY BONDED TO THE PRIMER/METAL. CHIPPING STARTED OCCURRING THE FIRST MONTH AFTER PURCHASE AND HAS CONTINUED TO GAIN MORE CHIPS. THE CAR IS DRIVEN MOSTLY FOR CITY COMMUTING. THIS CAR HAS THE MOST FRAGILE PAINT I HAVE EVER EXPERIENCED. I HAVE PURCHASED A NEW NISSAN... Read more
Incident date: Jul 2, 2020
ISSUE WAS A FROZEN CALIPER BRACKET ON THE REAR DRIVERS SIDE WHICH RESULTED IN CREATING EXCESSIVE HEAT AND PREMATURE WEAR OF THE PADS AND ROTORS
Incident date: Nov 4, 2018
TL* THE CONTACT OWED A 2014 MAZDA M6. THE CONTACT STATED WHILE HER SON WAS DRIVING 55 MPH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED INDEPENDENTLY AND CAUSED HIM TO DRIVE INTO A DITCH. THE CONTACT STATED SHE DOES NOT KNOW IF ANY WARNING LIGHTS WERE ILLUMINATED. THE DRIVER DISLOCATED HIS LEFT SHOULDER AND HIS RIGHT SHOULDER WAS SPRAINED, BOTH HANDS WERE SPRAINED, HIS LEFT LEG WAS SPRAINED AND HE EXPER... Read more
Crash
1 injured
Incident date: Jul 4, 2020
I WAS DRIVING HOME WITH THE FAMILY AFTER VIEWING SOME HOUSE. EVERY TIME I WOULD STEP ON THE BRAKE PEDAL I WOULD HEAR A HISSING FROM THE BRAKE. BEEN HAPPENING FOR ABOUT A MONTH NOW BUT, WITH THE PANDEMIC GOING ON I JUST DON'T HAVE TIME TO DIAGNOSE THE PROBLEM. WHEN I PRESS ON THE BRAKE IT WOULD STOP LIKE NORMAL WITH AIR HISSING. THE NEXT DAY THE BRAKE PEDAL WOULD FEEL VERY HARD TO PRESS DOWN. LIKE ... Read more
Incident date: Jul 3, 2020
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THE DASHBOARD MELTED, CAUSING A GLARE WHILE DRIVING IN SUN LIGHT, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND STATED THAT IT WAS A KNOWN ISSUE FOR WHICH THE WARRANTY WAS EXTENDED HOWEVER, THE WARRANTY ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Jul 3, 2020
MAZDA HAS RECALLED AND REPLACED FRONT SUB-FRAMES FOR CORROSION RELATED ISSUES. MAZDA HAS NOT RECALLED REAR SUB-FRAMES WHICH HAVE THE SAME CORROSION RELATED ISSUES FROM IMPROPER STEEL QUALITY OR FAULT MANUFACTURING OF THE STEEL COMPONENTS. UPON INSPECTION OF REAR SUB-FRAME, MULTIPLE HOLES IN THE REAR SUB-FRAME WERE OBSERVED, INCLUDING MULTIPLE HOLES AT THE PASSENGER SIDE REAR SPRING MOUNT WHICH S... Read more
Incident date: Jun 27, 2020
MY CAR AUTOMATICALLY APPLIES ITS BRAKES WHEN IT SHOULDN'T BE. I WAS DRIVING AT A SPEED OF AROUND 60 MPH FOLLOWING A PICKUP TRUCK. THE TRUCK STARTS FLASHING TO TURN RIGHT, I STARTED TO BRAKE A LITTLE, MY SPEED WAS REDUCED TO AROUND 40-45 MPH... JUST WHEN I WAS READY TO HIT THE GAS PEDAL AGAIN, BECAUSE THE TRUCK HAS FULLY COMPLETED HIS TURN ( WAS ALL THE WAY ON THE OTHER STREET)... MY MAZDA 3 ... Read more
Incident date: May 27, 2020
FOR THE LAST YEAR, THE CAR ALARM IN MY 2009 MAZDA 6 HAS BEEN GOING OFF SPORADICALLY BY ITSELF AT ALL HOURS OF THE DAY WHILE PARKED IN MY APARTMENT BUILDING PARKING LOT. THE DEALER DIAGNOSED THAT MY PASSENGER SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. IT WAS, AND A FEW WEEKS LATER THE ALARM WENT OFF AGAIN AT 3:30 AM, WAKING UP ALL OF MY NEIGHBORS IN THE PROCESS. BROUGHT IT BACK TO THE DEALER AND NOW... Read more
Incident date: May 27, 2020
FOR THE LAST YEAR, THE CAR ALARM IN MY 2009 MAZDA 6 HAS BEEN GOING OFF SPORADICALLY BY ITSELF AT ALL HOURS OF THE DAY WHILE PARKED IN MY APARTMENT BUILDING PARKING LOT. THE DEALER DIAGNOSED THAT MY PASSENGER SIDE DOOR ACTUATOR NEEDED TO BE REPLACED. IT WAS, AND A FEW WEEKS LATER THE ALARM WENT OFF AGAIN AT 3:30 AM, WAKING UP ALL OF MY NEIGHBORS IN THE PROCESS. BROUGHT IT BACK TO THE DEALER AND NOW... Read more
Incident date: Jun 25, 2020
THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. IGNITION SWITCH IS FAULTY. WHEN VEHICLE IS SHUT OFF, THE ENGINE SHUTS OFF, BUT THE AUXILIARY (RADIO, HEAT, AC) STAYS ON. THE SHIFT MUST BE MANIPULATED SEVERAL TIMES TO GET THE AUXILIARY OFF. BATTERY HAS BEEN DRAINED BECAUSE SOMEONE WHO DOES NOT KNOW ABOUT THIS DEFECT WILL INADVERTENTLY LEAVE IT ON.
Incident date: Jun 24, 2020
MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LAST WEEK 6/24/2020 AND I'M SCARED FOR MINE AND MY BABIES SAFETY AS I AM... Read more
Incident date: Jun 24, 2020
MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LAST WEEK 6/24/2020 AND I'M SCARED FOR MINE AND MY BABIES SAFETY AS I AM... Read more
Incident date: Jul 2, 2020
WAS DRIVING WHEN CAR SHUT DOWN FOR A SECOND AND TRACTION CONTROL, TIRE LIGHT AND CHECK ENGINE LIGHT CAME ON. I HAD NO POWER AND THE REAR TIRES WERE NOT SPINNING. I PUT THE CAR IN PARK AND SHUT IT OFF. I STARTED IT BACK UP AND ONLY THE TIRE LIGHT AND ENGINE LIGHT WERE ON AND I HAD POWER. I WAS ABLE TO DRIVE ANOTHER 30 MILES BEFORE HAVING THE SAME PROBLEM.
Incident date: Jan 15, 2020
THE FORWARD OBSTRUCTION WARNING HAS A PROBLEM! *TR
Incident date: Jun 23, 2020
PURCHASED FROM A CERTIFIED PRE-OWNED MAZDA DEALER....I EXPERIENCED, WITH NO WARNING, MY BRAKES BECOME HARD TO PRESS. IT HAPPENS IN REVERSE, COMING OFF CRUISE, SLOW/FAST SPEED, ETC. I HAVE TO USE AN EXTRAORDINARY AMOUNT OF EFFORT TO PRESS THE BRAKES AND BRING THE CAR TO A STOP. IF SOMEONE PULLS OUT IN FRONT OF ME, THERE IS NO GUARANTEE I WOULD BE ABLE TO OPERATE THE BRAKES QUICKLY ENOUGH TO AVOID A... Read more