Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jul 8, 2019
AUDIBLE WHINE FROM TRANSMISSION WHEN IN MOTION. I CAN'T RECREATE THE NOISE WHEN STOPPED OR IN NEUTRAL AND CAN BE HEARD WHEN IN DRIVING AND PICKING UP SPEED.
Incident date: Aug 5, 2020
I NOTICED IN THE LAST ALMOST YEAR A STRANGE VIBRATION IN THE SUV WHEN I TURN, AS TIME WENT ON IT GOT LOUDER. I HAD COUPLE OTHER PARTS REPLACED THROUGHOUT THIS TIME THINKING THAT WAS THE ISSUE. I THAN FIND OUT RECENTLY IT WAS THE READ REPELLER SHAFT AND ANOTHER PART WHICH CONNECTS TO THE ENGINE ALSO PART OF THE DRIVE SHAFT. NOISE OCCURS WITH DRIVING I NOTICED AFTER SEARCHING IT IS COMMON WITH THIS ... Read more
Incident date: Aug 6, 2019
I AM CURRENTLY STATIONED OVERSEAS AND CONTACTED MAZDA CUSTOMER SERVICE SEVERAL TIMES FOR ASSISTANCE WITH THE ISSUE. I NEVER RECEIVED A REPLY AND IT HAS BEEN ALMOST A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL.
Incident date: Aug 1, 2018
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT THEIR VEHICLE'S DASHBOARD WAS STICKY AND HAD AN EXCESSIVE AMOUNT OF GLARE FROM SUNLIGHT. THE CONTACT STATED THAT THE GLARE MADE IT DIFFICULT TO SEE WHEN DRIVING. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT CONTACTED THE DEALER FITZGERALD MAZDA OF ANNAPOLIS (1930 WEST ST, AN... Read more
Incident date: Aug 8, 2020
I BOUGHT THIS CAR FOR 3,000 FROM THE OWNER HAD IT FOR 2 MONTHS, GOT OIL AND ALL FLUIDS CHANGED. WHEN I WAS LEAVING MY HOUSE A BLOCK AWAY IT TOTALLY DIED ON ME AND NOW IT WONT START AT ALL. I AM VERY FRUSTRATED BECAUSE I DONT HAVE THE MONEY TO BUY ABOTHER ONE. OR EVEN REPAIR IT.
Incident date: Aug 8, 2020
I BOUGHT THIS CAR FOR 3,000 FROM THE OWNER HAD IT FOR 2 MONTHS, GOT OIL AND ALL FLUIDS CHANGED. WHEN I WAS LEAVING MY HOUSE A BLOCK AWAY IT TOTALLY DIED ON ME AND NOW IT WONT START AT ALL. I AM VERY FRUSTRATED BECAUSE I DONT HAVE THE MONEY TO BUY ABOTHER ONE. OR EVEN REPAIR IT.
Incident date: Aug 8, 2020
I BOUGHT THIS CAR FOR 3,000 FROM THE OWNER HAD IT FOR 2 MONTHS, GOT OIL AND ALL FLUIDS CHANGED. WHEN I WAS LEAVING MY HOUSE A BLOCK AWAY IT TOTALLY DIED ON ME AND NOW IT WONT START AT ALL. I AM VERY FRUSTRATED BECAUSE I DONT HAVE THE MONEY TO BUY ABOTHER ONE. OR EVEN REPAIR IT.
Incident date: Aug 16, 2018
THE TOUCHSCREEN DISPLAY HAS SO MANY CRACKS THAT KEEP APPEARING.
Incident date: Aug 7, 2020
I AM EXPERIENCING SUBSTANTIAL CHIPPING OF THE PAINT ON MY 2018 MAZDA CX-5. I HAVE ONLY HAD THE CAR JUST UNDER 3 MONTHS AND UNDER 7000 MILES DRIVEN. IT APPEARS AS THOUGH THE PAINT IS NOT BONDED WITH THE METAL UNDERNEATH THE PAINT. OR THAT THE LAYERS OF PAINT ARE NOT BONDED. I HAVE HEARD OF MANY OTHERS EXPERIENCING SAME OR VERY ISSUES WITH THE SOUL CRYSTAL RED PAINT MAZDA IS USING. IT NEEDS TO BE CL... Read more
Incident date: Oct 10, 2019
WBAUGHT CAR WHEN IT WAS (2) AND HAD ABOUT 22K MILES IMMEDIATELY WINDSHILED FILLED WITH TINY CHIPS PAINT STARTED CHIPPING AT (6) HUGE SECTIONS OF PAINT GONE. AND CLUTCH FADES AT LIGHT ONLY 41K MILES.MAZDA IMPOSSABLE TO DEAL WITH.
Incident date: Oct 10, 2019
WBAUGHT CAR WHEN IT WAS (2) AND HAD ABOUT 22K MILES IMMEDIATELY WINDSHILED FILLED WITH TINY CHIPS PAINT STARTED CHIPPING AT (6) HUGE SECTIONS OF PAINT GONE. AND CLUTCH FADES AT LIGHT ONLY 41K MILES.MAZDA IMPOSSABLE TO DEAL WITH.
Incident date: Aug 5, 2020
TL* THE CONTACT OWNS A 2008 MAZDA MAZDA3. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LOSS OF POWER STEERING ASSIST WHILE DRIVING AT VARIOUS SPEED AND MAKING TURN. THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE PARKING BRAKE AND POWER STEERING ASSIST WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE TIMES IN TWO DAYS. THE CONTACT... Read more
Incident date: Jul 15, 2020
MY MAZDA3 DIES WHILE I AM DRIVING WITHOUT ANY INDICATION OF WHAT IS GOING ON (NO CHECK ENGINE LIGHT). WHEN IT DOES, I WAIT FOR A WHILE AND IT WILL START BACK UP AGAIN! MY SHOP AND I HAVE TRIED EVERYTHING WE CAN, BUT WE CAN'T FIGURE OUT WHY IT IS DOING THAT! I CALLED THE MANUFACTURE AND THEY SAID IT WAS RECALLED FOR POWER STEERING ASSIST FAILURE AND FIXED IN 2010 BUT TO US IT SOUNDS IT IS THAT IS... Read more
Incident date: Jul 15, 2020
MY MAZDA3 DIES WHILE I AM DRIVING WITHOUT ANY INDICATION OF WHAT IS GOING ON (NO CHECK ENGINE LIGHT). WHEN IT DOES, I WAIT FOR A WHILE AND IT WILL START BACK UP AGAIN! MY SHOP AND I HAVE TRIED EVERYTHING WE CAN, BUT WE CAN'T FIGURE OUT WHY IT IS DOING THAT! I CALLED THE MANUFACTURE AND THEY SAID IT WAS RECALLED FOR POWER STEERING ASSIST FAILURE AND FIXED IN 2010 BUT TO US IT SOUNDS IT IS THAT IS... Read more
Incident date: Aug 1, 2020
RUST ON HATCH, SIMILAR TO RUST RESULTING IN RECALL IN 2016 IN AUSTRALIA
Incident date: Aug 1, 2020
RUST ON HATCH, SIMILAR TO RUST RESULTING IN RECALL IN 2016 IN AUSTRALIA
Incident date: Aug 5, 2020
MY REAR BRAKES ALWAYS SEEM TO BE DRAGGING. THEY MAKE A LOUD GRINDING NOISE AS I EXIT MY NEIGHBORHOOD. AFTER DRIVING A WHILE, THE NOISE IS QUIETER BUT STILL NOTICEABLE. I AM AFRAID OF IT LOCKING UP WHILE DRIVING AND CAUSING ME TO LOSE CONTROL.
Incident date: Jun 2, 2020
MY CAR'S DASHBOARD IS MELTING CREATING AN AWFUL SMELLY CHEMICAL FUME OF WHATEVER IS DETERIORATING. TOUCHING IT RESULTS IN GETTING MOLTEN DASHBOARD ON MY FINGERS AND THERE IS AN AWFUL GLARE ON THE WINDSHIELD WHEN DRIVING IMPAIRING VISIBILITY. IT'S BEEN HOT THIS SUMMER AND WHATEVER THE DASHBOARD IS MADE OF WAS NOT BUILT TO HANDLE HEAT.
Incident date: Aug 3, 2020
AS I WAS DRIVING ALONG THE INTERSTATE, THE GLASS ON MY SUNROOF EXPLODED. THE WEATHER WAS ABOUT 70 DEGREES OUTSIDE AND THE CAR IS TYPICALLY GARAGED EXCEPT FOR WHEN I DRIVE IT. WE DID NOT KNOW AT FIRST WHAT HAD HAPPENED AND IT WAS EXTREMELY FRIGHTENING AS THE SOUND WAS VERY LOUD. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF--CRACKS, ETC. AND IT WAS A FACTORY-INSTALLED SUNROOF. AS YOU WILL SEE FRO... Read more
Incident date: Jul 30, 2020
I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT W... Read more
Incident date: Jul 30, 2020
I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT W... Read more
Incident date: Jul 30, 2020
I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT W... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2019 MAZDA MAZDA3. THE CONTACT STATED THAT THE BRAKE AUTO ALARM ACTIVATED CAUSING THE BRAKES TO ENGAGE. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN 19V907000 (FORWARD COLLISION AVOIDANCE) FOR WHICH THE REMEDY WAS COMPLETED. THE CONTACT STATED THE FAILURE PERSISTED. THE CONTACT STATED THAT THE VEHICLE NETWORK MALFUNCTION WARNING LIGHT, VEHICLE INSPECTION NEEDED, SAFETY AND... Read more
Incident date: Jul 25, 2020
DASHBOARD IS HOLD DOWN FAILS THROUGH TERRIBLE DESIGNED SYSTEM. DASHBOARD IS HELD DOWN WITH CHEAP PLASTIC CLIP ON CONTROL SCREEN. THROUGH QUICK ONLINE RESEARCH, THIS IS A COMMON CONSISTENT ISSUE WITH ALL SIMILAR MAZDA VEHICLES THROUGH MANY YEARS. MAZDA ACKNOWLEDGES ISSUE WITH EXTENDING THEIR WARRANTY; HOWEVER, ONLY FOR 7 YEARS FROM ORIGINAL WARRANTY OR 2018 (WHICHEVER IS THE LATER). ADVISE FROM ... Read more
Incident date: Jul 31, 2020
IT HAS HAPPENED TWICE IN 6 YEARS AND 5 MONTHS. ROAD HAZARD LIKE A TORN WHEEL FROM OTHER CAR OR DIVIDER ON ROAD. IF WHEN DRIVING IT GOES OVER IT DURING NIGHT TIME THE COMPUTER WITHIN THE MAZDA 3 TRIGGERS AUTOMATIC DEFLATION OF THE CAR TIRES.
Incident date: Jul 31, 2020
IT HAS HAPPENED TWICE IN 6 YEARS AND 5 MONTHS. ROAD HAZARD LIKE A TORN WHEEL FROM OTHER CAR OR DIVIDER ON ROAD. IF WHEN DRIVING IT GOES OVER IT DURING NIGHT TIME THE COMPUTER WITHIN THE MAZDA 3 TRIGGERS AUTOMATIC DEFLATION OF THE CAR TIRES.
Incident date: Aug 2, 2020
THERE IS A KNOWN ISSUE WITHOUT A SOLUTION FROM MAZDA ' 2020 CX-5 HAS INTERMITTENT BATTERY DRAIN, CAUSING THE VEHICLE TO POWER OFF OR NOT START. HAPPENED TO ME 2X WHILE VEHICLE WAS PARKED AND RUNNING.
Incident date: Aug 3, 2020
HEARD LOUD GRINDING SOUND FROM RIGHT REAR SIDE OF VEHICLE WHEN TURNING WHEEL TO THE RIGHT. BROUGHT TO MECHANIC AND NEEDED R REAR WHEEL BEARING AND HUB ASSEMBLY COSTING $1000.00. NOTICED THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS ISSUE.
Incident date: Aug 3, 2020
HEARD LOUD GRINDING SOUND FROM RIGHT REAR SIDE OF VEHICLE WHEN TURNING WHEEL TO THE RIGHT. BROUGHT TO MECHANIC AND NEEDED R REAR WHEEL BEARING AND HUB ASSEMBLY COSTING $1000.00. NOTICED THERE HAVE BEEN OTHER COMPLAINTS ABOUT THIS ISSUE.
Incident date: Aug 2, 2020
WHEN I TAKE MY FOOT OFF THE GAS IT STAYS AT THE SAME SPEED OR IT SPEEDS UP ON ITS OWN. WHEN I PRESS ON THE BREAK SOMETIMES IT FEELS LIKE IT'S NOT GOING TO STOP AND JUST KEEP GOING OR IT JERKS FORWARD WHEN I STOP. THIS HAPPENS WHEN I AM DRIVING ON THE ROAD AND THE CRUISE CONTROL IS NOT ON WHEN THIS HAPPENS.
Incident date: Aug 2, 2020
WHEN I TAKE MY FOOT OFF THE GAS IT STAYS AT THE SAME SPEED OR IT SPEEDS UP ON ITS OWN. WHEN I PRESS ON THE BREAK SOMETIMES IT FEELS LIKE IT'S NOT GOING TO STOP AND JUST KEEP GOING OR IT JERKS FORWARD WHEN I STOP. THIS HAPPENS WHEN I AM DRIVING ON THE ROAD AND THE CRUISE CONTROL IS NOT ON WHEN THIS HAPPENS.
Incident date: Aug 1, 2020
2018 MAZDA CX-5 GRAND TOURING. ALTERNATOR/AC SERPENTINE BELT TENSIONER LEAKS OIL (ITS HYDRAULIC) AND IF FAILS COULD CAUSE BELT TO COME OFF WITHOUT WARNING AND LEAVE YOU STRANDED. DEALERSHIP INDICATES THIS IS NOT WARRANTED.
Incident date: Jul 5, 2020
I WAS IN AN ACCIDENT AT A VERY HIGH SPEED. A DRIVER DIDN'T SEE ME IN HIS LEFT SIDE BLIND SPOT AND WAS VEERING INTO MY LANE AT 85-90MPH. I SWERVED TO THE LEFT TO AVOID THE CAR AND MY CAR WOULDN'T STRAIGHTEN/I COULDN'T GET BACK THE CONTROL. I SMASHED THE GUARDRAIL WITH THE WHOLE LEFT SIDE OF MY CAR AND THE CAR WAS DEEMED TO BE TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS NEVER DEPLOYED DESPITE THE ... Read more
Crash
Incident date: Jul 5, 2020
I WAS IN AN ACCIDENT AT A VERY HIGH SPEED. A DRIVER DIDN'T SEE ME IN HIS LEFT SIDE BLIND SPOT AND WAS VEERING INTO MY LANE AT 85-90MPH. I SWERVED TO THE LEFT TO AVOID THE CAR AND MY CAR WOULDN'T STRAIGHTEN/I COULDN'T GET BACK THE CONTROL. I SMASHED THE GUARDRAIL WITH THE WHOLE LEFT SIDE OF MY CAR AND THE CAR WAS DEEMED TO BE TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS NEVER DEPLOYED DESPITE THE ... Read more
Crash
Incident date: Aug 1, 2020
IT APPEARS THE MAZDA COMPUTER ELECTRONICS TRIGGER AUTO DEFALTION OF TIRES AFTER HITTING A ROAD HAZARD ON THE ROAD. IT HAS HAPPENED MORE THAN ONCE AND I HAD TO REPLACE MY TIRES MULTIPLE TIMES.. ONCE AT 35 MPH AND OTHER AT 44 MPH APPROX
Incident date: Jul 21, 2020
I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.
Incident date: Sep 1, 2019
SMELL OF FUEL IS VERY NOTICEABLE AFTER FILLING UP THE GAS TANK. FURTHER INVESTIGATION INDICATES THERE IS LEAKING SOMEWHERE NEAR/AROUND THE TANK BUT NOT ON TOP WHERE THE FUEL PUMP IS. IT IS OBSERVED THAT THE LEAK HAPPENS WHEN TANK IS FILLED UP FULL AND MORE SO IF PARKED UPHILL. IF FILLED UP FULL, THE LEAK SEEMS TO STOP IF CAR IS PARKED DOWNHILL. RESEARCH INDICATES SEVERAL OTHER 2012 MAZDA... Read more
Incident date: Apr 20, 2020
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS ... Read more
Incident date: Apr 20, 2020
I DRIVING UPHILL ON A RESIDENTIAL STREET. AS I STARTED TO SLOW TO TURN THE SMART BRAKE SUPPORT FLASHED BRAKE ON MY DASH AND IMMEDIATELY ENGAGED THE BRAKES AND STOPPED THE CAR. THE ROAD HAD A VERY SLIGHT CURVE WITH A FEW CARS PARKED. THERE WERE NO OTHER MOVING VEHICLES IN THE AREA. IF A CAR HAD BEEN BEHIND ME IT WOULD HAVE CAUSED AN ACCIDENT. THE SYSTEM HAS GIVEN FALSE WARNINGS A LOT BUT THIS WAS ... Read more
Incident date: Jul 1, 2020
AIRBAG LIGHT IS ON.....LOST POWER STEERING AT ONLY 110,000 MILES...ABS BREAK SYSTEM NOT WORKING
Incident date: Jul 1, 2020
AIRBAG LIGHT IS ON.....LOST POWER STEERING AT ONLY 110,000 MILES...ABS BREAK SYSTEM NOT WORKING
Incident date: Jul 1, 2020
AIRBAG LIGHT IS ON.....LOST POWER STEERING AT ONLY 110,000 MILES...ABS BREAK SYSTEM NOT WORKING
Incident date: Jul 28, 2020
PARKING BRAKE RANDOMLY COMES ON AND WON'T SHUT OFF. I STARTED MY CAR AND USUALLY THE PARKING BRAKE COMES ON BUT AFTER SEVERAL ATTEMPTS IT SHUTS OFF. TODAY IT WILL NOT TURN OFF THE PARKING BRAKE. I HAVE TRIED SEVERAL COMBINATIONS INVOLVING TO PUSH THE START BUTTON WITHOUT FOOT ON BRAKE AND RELEASE BRAKE WITH FOOT ON BRAKE BEFORE THE CAR FULLY TURN ON AND WHEN CAR IS PARTLY ON TO OFF. AFTER 41 M... Read more
Incident date: Jun 8, 2020
THE DRIVER SEAT SHIFTS FROM THE BASE, ON OCCASION IT HAS SLID FORWARD. THE CAR WAS IN MOTION WHEN THIS TOOK PLACE BUT I WAS ABLE TO PUSH BACK AND IT WENT BACK INTO PLACE. THERE COULD BE BOLTS THAT HAVE BEEN LOOSENED.
Incident date: Jul 27, 2020
WHEN THE UPPER PORTION OF THE DRIVER'S SEAT IS LEFT ALONE OVERNIGHT, IT SWITCHES POSITIONS BY THE NEXT MORNING (IE THE UPPER SEAT IS ALWAYS BACK FURTHER THAN WHERE IT WAS LEFT THE PRIOR EVENING - SO IT HAPPENS OVERNIGHT). THIS SEAT IS ELECTRIC, NOT MANUAL. WHEN THIS OCCURS, THE VEHICLE IS SITTING AND NOT RUNNING. THIS HAS HAPPENED MULTIPLE TIMES (OVER 20 TIMES).
Incident date: Jul 25, 2020
TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED. THE CONTACT STATED THAT HE WAS NOT ABLE TO DISENGAGE THE PARKING BRAKE. THE PARKING BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT IN... Read more
Incident date: Jul 10, 2020
MY EXPERIENCE AT SANSONE MAZDA WAS AN ABSOLUTELY NIGHTMARE. FIRST OFF THEY HAD ME IN A LEASE OF 10K DOWN FOR A PAYMENT OF 200$ A MONTH, SILLY ME. 7/1/2020 I BOUGHT A CX-30, ON THE FLOOR THE MAN HAD TO JUMP START THE CAR WHEN I ASKED WHY HE SAID IT 'WAS BECAUSE PEOPLE PLAY WITH THE SYSTEM'. THE FOLLOWING MORNING THE WINDSHIELD WIPER FLUID SYMBOL CAME UP. 9 DAYS LATER ON 7/10/2020 I WENT TO SIGN THE... Read more
Incident date: Jul 10, 2016
STICKY DASHBOARD INTERFERES WITH WINDSHIELD GLARE HE WINDSHIELD TEND TO GET A VERY BAD GLARE AND MAKES IT HARD TO DRIVE DUE TO THE DASH BOARD. THE DASH BOARD IS ALL STICKY AND GETS WORSE WITH THE HEAT