Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Sep 5, 2020
WHEN DRIVING THE STEERING WHEEL LOCKS UP . SUPER HARD TO PULL OVER. VERY DANGEROUS. COULD HAVE BEEN KILLED. THE POWER STEERING LIGHT AND ENGINE LIGHT COME UNILL I TURN VEHICLE OFF AND ON. I HAVE READ MANY POST ON LINE OF THIS HAPPENING TO THIS VEHICLE AND I'M SHOCKED THIS IS NOT A ACTIVE RECALL OR HAVEN'T CAUSED ANY DEATHS.
Incident date: Sep 5, 2020
WHEN DRIVING THE STEERING WHEEL LOCKS UP . SUPER HARD TO PULL OVER. VERY DANGEROUS. COULD HAVE BEEN KILLED. THE POWER STEERING LIGHT AND ENGINE LIGHT COME UNILL I TURN VEHICLE OFF AND ON. I HAVE READ MANY POST ON LINE OF THIS HAPPENING TO THIS VEHICLE AND I'M SHOCKED THIS IS NOT A ACTIVE RECALL OR HAVEN'T CAUSED ANY DEATHS.
Incident date: Sep 12, 2020
I AM HAVING A STARTER PROBLEM. I HAVE REPLACED THE BATTERY AND HAVE HAD DIAGNOSTICS DONE ON ALTERNATOR AND STARTER. BOTH PASSED EXCEPT THERE WAS A RECALL ON 2010 MAZDA'S THAT ISN'T SHOWING UNDER MY VIN NUMBER. RECALL NUMBER 09V126000. I'VE TAKEN IT TO GET LOOKED AT AND HAVE AN APPOINTMENT WITH MAZDA. I JUST DON'T WANT TO BE REJECTED FOR THIS RECALL.
Incident date: Aug 13, 2020
BRAKE BOOSTER ON VEHICLE WENT OUT WHILE DRIVING, HARD TO ENGAGE BRAKE AND SLOW VEHICLE TO A STOP.
Incident date: Sep 2, 2020
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
Incident date: Sep 2, 2020
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
Incident date: Sep 2, 2020
DRIVING ONE DAY, THE CAR VEERED SUDDENLY INTO THE ONCOMING TRAFFIC LANE. FORTUNATELY NO CARS WERE THERE. I TOOK IT TO MY MECHANIC WHO TOLD ME THE FRONT SUSPENSION WAS CRACKED AND THE CAR'S FRAME WAS RUSTED SO BADLY THE CAR COULD NOT BE JACKED UP.
Incident date: Sep 14, 2020
I SEE THIS AS A POTENTIAL SAFETY ISSUE. I HAVE BEEN MADE AWARE THAT THE ONLY WAY TO OPEN THE REAR HATCH FROM INSIDE MY CX30 REQUIRES THE NEED OF A FLATHEAD SCREWDRIVER. WHO ROUTINELY HAS THIS ITEM IN THEIR CAR.
Incident date: Feb 1, 2020
GOOD AFTERNOON, MY CAR IS EXPERIENCING THE GHOSTING ISSUE WITH MY INFOTAINMENT SCREEN. THIS IS HAPPENING IN MANY MAZDA 3'S THROUGHOUT THE COUNTRY AND IS A BIG SAFETY HAZARD AS IT IS DISTRACTING WHILE WE ARE DRIVING. CURRENTLY IT IS A WARRANTY ISSUE BUT THIS SHOULD BE A RECALL INSTEAD AND I SHOULDNT HAVE TO PAY TO HAVE THIS FIXED. MY REASONING FOR THIS IS WHEN I AM DRIVING THE SCREEN WILL GO CRAZY ... Read more
MAZDA
MX-5 MIATA
(1996) - AIR BAGS
Sep 14, 2020
Incident date: Sep 14, 2020
WHEN ENGINE IS STARTED, AIR BAG LIGHT COMES ON AND STAYS ON
Incident date: Sep 14, 2020
MAZDA'S SOUL CRYSTAL RED PAINT ON MY CX-5 THAT HAS ONLY 12000 MILES AND IS GARAGED DAILY HAS 12 OR MORE CHIPS ON THE HOOD AND SEVERAL ON THE DOOR. THIS COLOR WAS A $700 DOLLAR OPTION AND THE PAINT IS INFERIOR IN QUALITY AND EASILY CHIPS. HAVE READ ON LINE OF THOUSANDS OF OTHER MAZDA OWNERS COMPLAIN OF A SIMILAR PROBLEM WITH THEIR PAINT. A RECALL SHOULD BE INSTITUTED.
Incident date: Sep 8, 2020
MY MAZDA3 HAS EXPERIENCED THE SAME MANUAL SEAT LIFTER FAILURE ISSUE AS ADDRESSED IN NHTSA RECALL 17V-082. I WAS INVOLVED IN A REAR END COLLISION ON SEPTEMBER 8, 2020 WHICH CAUSED ME TO EXPERIENCE WHIPLASH DUE TO THE SEAT BECOMING LOOSE. THE COLLISION CENTER FOUND THE SEAT IS MISSING THE PUSH NUTS AND THE LIFT BRACKET HAS BROKEN AT THE WELDS WHICH IS IDENTICAL DUE TO SAFETY ISSUES STATED IN THE ABO... Read more
Crash
Incident date: Sep 11, 2020
I WAS DRIVING AND ALL OF A SUDDEN I LOST THE PRESSURE ON MY BRAKE AND MY CAR WONT STOP. I HAD TO DEPRESSED THE BRAKE SO HARD. THEN I STARTED HEARING A HISSING NOISE WHILE STEPPING ON THE BRAKE.
Incident date: Sep 5, 2020
MY WIFE WAS DRIVING HER VEHICLE AND THE FRONT CV AXLE COMPLETELY SNAPPED IN HALF. STILL NOT SURE WHAT COULD HAVE POSSIBLY OCCURED BEING THERE IS NO ACCIDENT REPORT ON THIS VEHICLE. PERHAPS THE PART WAS CORRODED OR FAULTY.
Incident date: Sep 5, 2020
MY WIFE WAS DRIVING HER VEHICLE AND THE FRONT CV AXLE COMPLETELY SNAPPED IN HALF. STILL NOT SURE WHAT COULD HAVE POSSIBLY OCCURED BEING THERE IS NO ACCIDENT REPORT ON THIS VEHICLE. PERHAPS THE PART WAS CORRODED OR FAULTY.
Incident date: Sep 5, 2020
MY WIFE WAS DRIVING HER VEHICLE AND THE FRONT CV AXLE COMPLETELY SNAPPED IN HALF. STILL NOT SURE WHAT COULD HAVE POSSIBLY OCCURED BEING THERE IS NO ACCIDENT REPORT ON THIS VEHICLE. PERHAPS THE PART WAS CORRODED OR FAULTY.
Incident date: Jul 1, 2020
BRAKE BOOSTER SPONGY...KNOWN MAZDA ISSUE,NHTSA CLOSED ISSUE WHEN MAZDA AGREED TO EXTEND WARRANTY,WITHOUT RECALL. OUR PROBLEM OCCURRED AFTER WARRANTY ENDED...PROVING BRAKE RECALL NEEDS TO HAPPEN!!!! ON JULY 1ST,2020, MY WIFE'S TRIP BACK HOME NEARLY TURNED TRAGIC WHEN THE CAR WOULDN'T BRAKE(FELT SPONGY) DOWN THE HIGHWAY RAMP . FORTUNATELY FOR HER ,THERE WERE NO CARS AT THE INTERSECTION AS THE CAR ... Read more
Incident date: Jul 13, 2020
I RECEIVED A SAFETY RECALL NOTICE IN MARCH 2020 REGARDING LED DAYTIME RUNNING LIGHTS. I CONTACTED THE MAZDA DEALERSHIP WHERE I PURCHASED MY VEHICLE AND TOOK MY VEHICLE IN TO BE SERVICED JULY 13, 2020. AT THIS TIME, I WAS TOLD BY MAZDA THAT THE PART NECESSARY FOR THE REPAIR WAS ON BACKORDER, AND WOULD BE RECEIVED IN APPROXIMATELY THREE WEEKS. I CALLED TO FOLLOW UP ON THIS IN LATE AUGUST. I WAS ... Read more
Incident date: Sep 10, 2020
STICKY DASHBOARD PANELS CAUSING EXCESSIVE GLARE ON WINDSHIELD; MAZDA ONLY COVERED THIS UNDER A 10 YEAR WARRANTY EXTENSION THAT ALREADY EXPIRED. THIS SHOULD BE A RECALL AS IT IS AN OBVIOUS DEFECT. THE PROBLEM APPEARED AFTER THE WARRANTY PERIOD EXPIRED WHEN THE VEHICLE WAS IN A MORE HUMID CLIMATE IN LOUISIANA FOR 2 YEARS.
Incident date: Sep 9, 2020
I HAVE REPLACED AT LEAST 10 EITHER HEADLIGHTS, FOG LIGHTS OR PARK LIGHTS ON THIS CAR. BOUGHT THE CAR NEW AND AT LEAST EVERY MONTH TO TWO MONTHS I AM REPLACING A BULB.
Incident date: Aug 26, 2020
I BOUGHT A USED CAR FROM A SMALL DEALERSHIP, THEY SOLD ME THE CAR WITHOUT A DASH HARNESS, ALL THE WIRING THAT IS SUPPOSED TO BE CONNECTED TO THE COMPUTER IN MY CAR IS NOT THERE, SO I CAN'T DO SMOG CHECK. THE MECHANIC COULD NOT CHECK WHY THE CHECK ENGINE LIGHT WAS ON BECAUSE THE COMPUTER IN MY CAR WAS NOT COMMUNICATING WITH THE TOOL. SOLD ME THE CAR WITH AIRBAGS NOT WORKING. LIED ABOUT HAVING IT AL... Read more
Incident date: Aug 26, 2020
I BOUGHT A USED CAR FROM A SMALL DEALERSHIP, THEY SOLD ME THE CAR WITHOUT A DASH HARNESS, ALL THE WIRING THAT IS SUPPOSED TO BE CONNECTED TO THE COMPUTER IN MY CAR IS NOT THERE, SO I CAN'T DO SMOG CHECK. THE MECHANIC COULD NOT CHECK WHY THE CHECK ENGINE LIGHT WAS ON BECAUSE THE COMPUTER IN MY CAR WAS NOT COMMUNICATING WITH THE TOOL. SOLD ME THE CAR WITH AIRBAGS NOT WORKING. LIED ABOUT HAVING IT AL... Read more
Incident date: Aug 26, 2020
I BOUGHT A USED CAR FROM A SMALL DEALERSHIP, THEY SOLD ME THE CAR WITHOUT A DASH HARNESS, ALL THE WIRING THAT IS SUPPOSED TO BE CONNECTED TO THE COMPUTER IN MY CAR IS NOT THERE, SO I CAN'T DO SMOG CHECK. THE MECHANIC COULD NOT CHECK WHY THE CHECK ENGINE LIGHT WAS ON BECAUSE THE COMPUTER IN MY CAR WAS NOT COMMUNICATING WITH THE TOOL. SOLD ME THE CAR WITH AIRBAGS NOT WORKING. LIED ABOUT HAVING IT AL... Read more
Incident date: Sep 6, 2020
HELLO, I PURCHASED MY A MAZDA FROM A MAZDA DEALER IN MY AREA. AT THE TIME OF MY CAR PURCHASE IN 2017, THEY CHOSE NOT TO FIX THE DASHBOARD RECALL BEFORE SELLING ME THE CAR. NOW DURING SUMMER 2020 MY DASHBOARD HAS SHOWN TO BECOME STICKY ON THE PASSENGER SIDE. IT IS NOW STARTING TO OBSTRUCT MY VIEW WITH A GLARE, MAKING IT HARDER FOR ME TO SEE OUT OF MY WINDSHIELD. I CALLED THE DEALERSHIP AND THEY... Read more
Incident date: Sep 2, 2013
DASHBOARD ABOVE INDICATION PANEL IS STICKY/TACKY AND LIGHT REFLECTING OFF OF THIS SECTION IS VISIBLE ON THE WINDSHIELD JUST BELOW EYE LEVEL.
Incident date: Sep 9, 2020
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I HAVE TO START THE ENGINE AND TURN IT OFF MULTIPLE TIMES (SOMETIMES 20+ TIMES) TO COMPLETELY SHUT EVERYTHING OFF. MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT.
Incident date: Sep 9, 2020
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I HAVE TO START THE ENGINE AND TURN IT OFF MULTIPLE TIMES (SOMETIMES 20+ TIMES) TO COMPLETELY SHUT EVERYTHING OFF. MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT.
Incident date: Sep 4, 2020
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING, AND MAKING A TURN AT 5 MPH, THE BRAKES WERE SQUISHY AND THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB MOORE MAZDA (13045 N. KELLEY AVE, OKLAHOMA CITY, OK 73131 (405) 775-7000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. ... Read more
Incident date: Jul 15, 2020
I PURCHASED MY 2019 MAZDA3 HATCHBACK BRAND NEW LAST SEPT (2019). THIS SUMMER I NOTICED THE REAR DRIVER SIDE DOOR WAS DIFFICULT TO OPEN FULLY. IT SEEMED TO BE BINDING AT THE HINGE. HOWEVER, ON FURTHER INVESTIGATION I REALIZED THE FRONT EDGE OF THE DOOR WAS ACTUALLY HITTING/RUBBING AGAINST THE BACK EDGE OF THE FRONT DOOR! THIS HAD NOT BEEN AN ISSUE FOR THE FIRST FEW MONTHS I OWED THE VEHICLE. I... Read more
MAZDA
MX-5 MIATA
(1994) - AIR BAGS
Sep 6, 2020
Incident date: Sep 4, 2020
THE AIRBAG WARNING LIGHT WILL FLASH IN A CODE OF 5-1 OR 5-2, MEANING "SYSTEM DOWN FUSE OPEN" (51) OR "DAMAGED BACKUP BATTERY" (52). THIS IS A COMMON OCCURRENCE ON THE AIRBAG DEPLOYMENT MODULES, AFTER RESEARCHING FORMS I FOUND THAT MOST PEOPLE WILL TRY AND FIX IT THEMSELVES. IMPROPER REPAIR OF THIS COULD CAUSE IMPROPER DEPLOYMENT OF THE AIRBAGS AND LEAVING IT ALONE WILL ALSO CAUSE IMPROPER DEPLOYME... Read more
Incident date: Sep 1, 2020
THE PAINT EASILY CHIPS DESPITE IT BEING A $1000 UPGRADED PAINT COLOR. WE WERE TOLD BY MULTIPLE MAZDA DEALERS THAT THE 7 STAGE PAINT MAKES IT SOFT AND EASY TO CHIP. THIS IS NOT AN ACCEPTABLE STANDARD, ALL MAZDA PAINTS SHOULD HAVE THE SAME PERFORMANCE AND DURABILITY, ESPECIALLY IF IT IS $1000 UPGRADE. I HAVE FILLED DOZENS OF THESE CHIPS AND APPEAR DAILY, IT IS EVIDENT BY THOUSANDS OF REPORTS ONLIN... Read more
Incident date: Sep 1, 2020
SUDDEN BRAKING CAUSED BY AUTOMATIC BRAKING SYSTEM. ON SEPT 1, 2020, I WAS DRIVING DOWN A NEIGHBORHOOD STREET, GOING ABOUT 30 MPH, AND A CAR IN FRONT OF ME WAS TURNING. I WAS IN NO DANGER OF HITTING THE CAR IN FRONT OF ME; HOWEVER, MY 2020 MAZDA CX-5 SUDDENLY BRAKED AND MADE A LOUD NOISE. GRANTED, THIS CAR WAS NEW TO ME AND I HADN'T EXPERIENCED THIS BEFORE, BUT I WAS COMPLETELY SURPRISED GIVEN AN A... Read more
1 injured
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS RESTARTED. WHILE THE PUSH-TO-START WAS ENGAGED, THE VEHICLE REVVED UP HIGH, STALLED, AND RESTARTED. ADDITIONALLY, THE AIR CONDITIONER FAILED TO OPERATE AS DESIGNED. THE RADIO WAS ALSO INOPERABLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNTHER MAZDA (... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS RESTARTED. WHILE THE PUSH-TO-START WAS ENGAGED, THE VEHICLE REVVED UP HIGH, STALLED, AND RESTARTED. ADDITIONALLY, THE AIR CONDITIONER FAILED TO OPERATE AS DESIGNED. THE RADIO WAS ALSO INOPERABLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNTHER MAZDA (... Read more
Incident date: Sep 3, 2020
TL* THE CONTACT OWNED A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AS, A RESULT THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT HER VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED WHIPLA... Read more
Crash
1 injured
Incident date: Aug 22, 2020
MY INFOTAINMENT UNIT IS IN A CONSTANT REBOOT. I CANNOT ACCESS MY CAR SETTINGS OR RADIO OR BLUETOOTH, AND THE REAR VIEW CAMERA IS NOT WORKING EVERY TIME. IT WAS FINE AND THEN IT WASNT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1500 DOLLARS. I SEE A LOT OF PEOPLE WITH THIS PROBLEM IN MY RESEARCH. I THINK THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE SINCE I CANNOT ACCESS MY CA... Read more
Incident date: Sep 2, 2020
OPENED THE DRIVER SIDE DOOR TO GET INTO VEHICLE THIS MORNING ALL WAS FINE. WHEN I GOT TO WORK AND TRIED TO OPEN THE DRIVER DOOR, IT WOULD NOT OPEN. I GOT OUT OF THE CAR BY CLIMBING OVER THE CENTER CONSOLE AND OPENING THE SIDE DOOR. I CHECKED THE OTHER DOORS (AND TRUNK) AND THEY ALL OPENED. I CHECKED THE DRIVER SIDE DOOR FROM OUTSIDE THE VEHICLE THEN AND IT STILL WOULD NOT OPEN. IT'S A SAFETY... Read more
Incident date: Jul 1, 2019
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FO... Read more
Incident date: Jul 1, 2019
FROM A FULL STOP AND FOOT ON THE BRAKE PEDAL, MOVE FOOT TO HIT THE GAS PEDAL AND A DELAY OR LAG IS EXPERIENCED ABOUT 50% OR MORE OF THE TIME. THE REGIONAL MAZDA EXPERT AND DEALERSHIP HAVE VERIFIED THE PROBLEM AND NOTHING BUT EXCUSES WHY THEY CANNOT FIGURE OUT HOW TO FIX IT HAVE BEEN STATED, THEREFORE I HAVE BEEN LIVING WITH IT FOR OVER 20K MILES ON A NEW CAR. WHILE STARTING FROM A FULL STOP AND FO... Read more
Incident date: Aug 29, 2020
NOTICED A PROBLEM WITH THE DASH FEELING STICKY THIS WEEKEND (LIKE THE DASH IS MELTING). THE STICKY AREA CREATES A GLARE ON THE WINDSHIELD. WITH THE HIGH TEMPS, IT WILL LIKELY ONLY GET WORSE. CALLED THE DEALERSHIP TO SEE WHAT COULD BE DONE. FOUND OUT THERE WAS A WARRANTY EXTENSION THAT LITERALLY EXPIRED FOR ME A WEEK AGO. I NEVER RECEIVED ANY NOTIFICATION ABOUT THE POSSIBLE ISSUE OR WARRANTY EXTENS... Read more
Incident date: Aug 28, 2020
LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.
Incident date: Sep 1, 2020
WHILE DRIVING 70 MPH ON THE INTERSTATE, VEHICLE STALLED AND STARTED JERKING, UNABLE TO ACCELERATE, LOSING SPEED QUICKLY. FORTUNATELY I WAS ABLE TO MOVE ONTO THE SHOULDER, AVOIDING A SEMI TRUCK APPROACHING QUICKLY BEHIND, AND ANOTHER SEMI TRUCKED PARKED ALONG THE INTERSTATE BLOCKING ACCESS TO THE SHOULDER.
Incident date: Sep 1, 2020
WHILE DRIVING 70 MPH ON THE INTERSTATE, VEHICLE STALLED AND STARTED JERKING, UNABLE TO ACCELERATE, LOSING SPEED QUICKLY. FORTUNATELY I WAS ABLE TO MOVE ONTO THE SHOULDER, AVOIDING A SEMI TRUCK APPROACHING QUICKLY BEHIND, AND ANOTHER SEMI TRUCKED PARKED ALONG THE INTERSTATE BLOCKING ACCESS TO THE SHOULDER.
Incident date: Aug 30, 2020
SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KEEP TELLING ME THAT THEY WILL CALL ME BACK. THIS HAS YET TO HAPPEN.
1 injured
Incident date: Dec 4, 2018
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALS... Read more
Crash
4 injured
Incident date: Dec 4, 2018
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALS... Read more
Crash
4 injured
Incident date: Dec 4, 2018
MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALS... Read more
Crash
4 injured
Incident date: Aug 1, 2020
WHEN I TRY TO TURN OFF THE CAR, IT REMAINS ON. I THEN HAVE TO SHIFT GEARS TO R THEN BACK TO P AND TURN IT OFF AGAIN TO COMPLETELY SHUT THE CAR OFF. IT HAPPENS EVERY TIME.
Incident date: Aug 28, 2020
THE BRAKE PEDAL SEEMS HARD TOO STOP THE CAR WHEN IN MOTION ON PUBLIC STREETS, VEHICLE CONTINUES TOO ROLL UPON PUMPING BRAKES, HAVE TOO CONTINUOUSLY PUMP THE BRAKE HARD TOO STOP THE VEHICLE, HAD THE FRONT BRAKES REPLACED RECENTLY, AND BRAKE PEDAL IS STILL NOT FUNCTIONING CORRECTLY, POSSIBLY THE BRAKE BOOSTER.
Incident date: Aug 28, 2020
THE BRAKE PEDAL SEEMS HARD TOO STOP THE CAR WHEN IN MOTION ON PUBLIC STREETS, VEHICLE CONTINUES TOO ROLL UPON PUMPING BRAKES, HAVE TOO CONTINUOUSLY PUMP THE BRAKE HARD TOO STOP THE VEHICLE, HAD THE FRONT BRAKES REPLACED RECENTLY, AND BRAKE PEDAL IS STILL NOT FUNCTIONING CORRECTLY, POSSIBLY THE BRAKE BOOSTER.