Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Apr 1, 2013
PASSENGER AIRBAG LIGHT WILL GO ON AND OFF WITH NOBODY IN THE SEAT. THIS HAPPENS RANDOMLY AND NOT CONSISTENTLY. SOMETIMES WHILE STATIONARY, SOMETIMES WHILE DRIVING. THE DASHBOARD HAS COME APART FROM THE CENTER PIECE ON THE DASH WITH THE DIGITAL DISPLAY. CAR WAS PURCHASED IN TEXAS IN 2013, DROVE TO MAINE IN 2015 AND DRIVEN TO VIRGINIA SINCE 2018. PROGRESSIVELY GOTTEN WORSE REAR VIEW MIRROR HAS... Read more
Incident date: Oct 5, 2020
MY CAR'S TRANSMISSON WOULD JUST BREAK DOWN IN THE MIDDLE OF THE HIGHWAY 69 AT PRESCOTT, ARIZONA AND FINALLY STOP THERE AND CANNOT MOVE AROUND OR PULL OVER AT ALL. IF THIS ISSUE HAPPENS, THIS WOULD CAUSE A SERVERE REAR ENDED ACCIDENT AND A POTENTIAL CAUSE OF ACCIDENT. LUCKILY, THERE WAS TELEPHONE CONNECTION AND WE CAN CALL A COP AND A TOWING TRUCK. OTHERWISE, IT WILL CAUSE SERIOUS CAR ACCIDENT AND ... Read more
Incident date: Oct 6, 2020
DRIVING ON A HIGHWAY @ 65 MPH (NO OTHER VEHICLES AROUND & NOT UNDER A BRIDGE) WHEN WITHOUT WARNING, THE MOONROOF EXPLODED OUTWARD. SOME GLASS PIECES FELL INTO THE VEHICLE, BUT THE MAJORITY EXPLODED OUTWARD.
Incident date: Oct 6, 2020
DRIVING ON A HIGHWAY @ 65 MPH (NO OTHER VEHICLES AROUND & NOT UNDER A BRIDGE) WHEN WITHOUT WARNING, THE MOONROOF EXPLODED OUTWARD. SOME GLASS PIECES FELL INTO THE VEHICLE, BUT THE MAJORITY EXPLODED OUTWARD.
Incident date: Oct 6, 2020
ON OCT. 6, 2020, WHILE DRIVING NORTH ON I-95 IN VIRGINIA, NEARING EXIT 133, OUR SUN ROOF SUDDENLY AND SPONTANEOUSLY EXPLODED OUTWARD. WE WERE TRAVELING AT ABOUT 50-60 MPH AND SLOWING TO LEAVE THE HIGHWAY AT EXIT 133. OUR CAR IS A 2020 MAZDA CX-5, PURCHASED IN JULY 2020. WE HAVE LESS THAN 4,000 MILES ON THE CAR. THERE IS NO EVIDENCE THAT OUR CAR WAS STRUCK BY ANY OBJECT THAT MIGHT HAVE CAUSED T... Read more
Incident date: Jul 10, 2020
WHEN DRIVING ON CITY STREETS ON UNEVEN PAVEMENT, THE CAR EMITS POPPING AND SQUEAKS FROM THE SUSPENSION. WHEN GETTING IN INTO A PARKING LOT, THE CAR PRODUCES A CLUNKING NOISE THAT EMANATES FROM THE FRONT OF THE CAR. ALSO WHEN WINDING AND UNWINDING THE STEERING WHILE PARKING THE CAR OR MOVING SLOWLY, AGAIN THE VEHICLE EMITS CLUNKING NOISES FROM THE SUSPENSION. TODAY IS 10/7/2020, I HAVE PURCHASED T... Read more
Incident date: Oct 5, 2020
CODE P0016 CAME UP ONE DAY PRIOR TO ENGINE FAILURE. 30 MILES AFTER CHECK ENGINE LINE CAME UP LOSS POWER. UPON INSPECTION WATER PUMP FAILURE AT 85000 MILES. ENGINE MOST LIKELY TOASTED
Incident date: Oct 6, 2020
THE IGNITION SWITCH TURNS ACCESSORIES ON, BUT WILL NOT EASILY START THE ENGINE WHEN TURNED TO THE START POSITION. IT TAKES SEVERAL REPETITIONS OF WIGGLING AND PUSHING THE KEY IN WHEN TURNING IT TO THE START POSITION UNTIL THE CAR RESPONDS TO THE KEY START POSITION. THIS SEEMS TO BE A SAFETY ISSUE SINCE IT IS VERY DIFFICULT TO GET THE KEY SWITCH TO START THE ENGINE, SPECIALLY WHEN THE CAR IS A STIC... Read more
Incident date: Sep 18, 2020
I WAS DRIVING MY CAR TO THE STORE AS I TURNED A CORNER A BEEP WENT OFF I LOOKED ON MY DASHBOARD AND SAW THE WRENCH LIGHT ON A FEW MINUTES LATER THE BEEP WENT OFF AGAIN I FELT A TIGHTNESS IN THE STEERING I DROVE APPROX 4 MORE MILES TO THE PARKING LOT REVIEWED BOOK NOTICED IT SAID IT WAS A POWER TRAIN ISSUE. I WENT IN STORE GOT MY GROCERIES CAME OUT UPON STARTING CAR IT SEEMED AS IF IT DID NOT WANT ... Read more
Incident date: Sep 15, 2020
HISSING SOUND WHEN BREAK PEDAL IS APPLIED. POWER BREAK BOOSTER FAILURE. THIS IS WHEN THE VEHICLE IS STATIONARY OR MOVING ON ANY STREET.
Incident date: Oct 2, 2020
POWER BREAK BOOSTER FAILURE. MAKING IT DIFFICULT TO STOP.
Incident date: Sep 1, 2020
MY CAR STEERING VEERS TO THE LEFT CONSTANTLY. THE ELECTRICAL SYSTEM IS WIRED WRONG AND DOESN'T WORK PROPERLY.THIS HAPPENS WHILE I'M DRIVING ALL THE TIME AND ITS ONLY A MATTER OF TIME BEFORE IT CAUSES ME TO WRECK.
Incident date: Sep 1, 2020
MY CAR STEERING VEERS TO THE LEFT CONSTANTLY. THE ELECTRICAL SYSTEM IS WIRED WRONG AND DOESN'T WORK PROPERLY.THIS HAPPENS WHILE I'M DRIVING ALL THE TIME AND ITS ONLY A MATTER OF TIME BEFORE IT CAUSES ME TO WRECK.
Incident date: Sep 1, 2020
MY CAR STEERING VEERS TO THE LEFT CONSTANTLY. THE ELECTRICAL SYSTEM IS WIRED WRONG AND DOESN'T WORK PROPERLY.THIS HAPPENS WHILE I'M DRIVING ALL THE TIME AND ITS ONLY A MATTER OF TIME BEFORE IT CAUSES ME TO WRECK.
Incident date: Sep 20, 2020
THE FUEL SENDER UNIT, LOCATED IN TOP OF THE FUEL TANK, HAS DEVELOPED A CRACK AND IS CAUSING FUEL TO LEAK. THE NIPPLE THAT PROTRUDES FROM THE FUEL PUMP HAS CRACKED FROM WHAT LOOKS TO BE PRESSURE FROM THE CONNECTING FUEL HOSE. BECAUSE OF THIS PRESSURE, THE NIPPLE LEAKS AND SPRAYS A MIST OF FUEL OFF TO THE SIDE. THE PRESSURE LOOKS TO BE TOWARDS THE PASSENGER SIDE AS THE CRACK THAT DEVELOPED WAS DIREC... Read more
Incident date: Aug 24, 2020
ISSUE #1 - LEFT FRONT CALIPER LOCKS UP PREVENTING VEHICLE TO MOVE. ON MULTIPLE OCCASIONS THE LEFT FRONT BRAKE CALIPER HAS LOCKED UP AFTER THE VEHICLE HAD BEEN TRAVELING AT SEVERAL DIFFERENT SPEEDS AND COMING TO EITHER A COMPLETE OR SUDDEN STOP AFTER HARD BRAKING. THE ISSUE MAKES IT EXTREMELY DIFFICULT TO DRIVE THE VEHICLE WHICH CAUSES THE BRAKE PADS TO OVERHEAT AND SMOKE. I'VE REPLACED THE CALIPER... Read more
Incident date: Aug 24, 2020
ISSUE #1 - LEFT FRONT CALIPER LOCKS UP PREVENTING VEHICLE TO MOVE. ON MULTIPLE OCCASIONS THE LEFT FRONT BRAKE CALIPER HAS LOCKED UP AFTER THE VEHICLE HAD BEEN TRAVELING AT SEVERAL DIFFERENT SPEEDS AND COMING TO EITHER A COMPLETE OR SUDDEN STOP AFTER HARD BRAKING. THE ISSUE MAKES IT EXTREMELY DIFFICULT TO DRIVE THE VEHICLE WHICH CAUSES THE BRAKE PADS TO OVERHEAT AND SMOKE. I'VE REPLACED THE CALIPER... Read more
Incident date: Aug 24, 2020
ISSUE #1 - LEFT FRONT CALIPER LOCKS UP PREVENTING VEHICLE TO MOVE. ON MULTIPLE OCCASIONS THE LEFT FRONT BRAKE CALIPER HAS LOCKED UP AFTER THE VEHICLE HAD BEEN TRAVELING AT SEVERAL DIFFERENT SPEEDS AND COMING TO EITHER A COMPLETE OR SUDDEN STOP AFTER HARD BRAKING. THE ISSUE MAKES IT EXTREMELY DIFFICULT TO DRIVE THE VEHICLE WHICH CAUSES THE BRAKE PADS TO OVERHEAT AND SMOKE. I'VE REPLACED THE CALIPER... Read more
Incident date: Oct 2, 2020
WHILE DRIVING MY 2015 MAZDA 6 GT, WITH 40,0000 MILES ON IT, ON A MAIN LOCAL ROAD, WITH A MAX SPEED LIMIT REQUIREMENT OF 45 MPH, I ATTEMPTED TO TURN INTO THE RIGHT TURN LANE AT A SPEED OF APPROX 35 MPH, WHILE LIGHTLY DEPRESSING THE BRAKE. AS I BEGAN TO TURN, THE STEERING JUST LOCKED UP, AND THE POWER STEERING STOPPED WORKING. A FEW DASHBOARD LIGHTS ALSO CAME ON AT THE SAME TIME.. ONE SAID POWER S... Read more
Incident date: Aug 16, 2020
TL* THE CONTACT OWNS A 2012 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUT-OFF WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT WATER ENTERED THE VEHICLE AND CAUSED THE CORROSION OF THE FRONT SUSPENSION BALL JOINT. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 1, 2020
THE FUEL LOW LEVEL LIGHT IS NOT TRIGGERED UNTIL 12 MILES OR LESS OF FUEL REMAINING. THE SERVICE BULLETIN PROVIDED BY THE DEALERSHIP, MED CENTER MAZDA IN PELHAM ALABAMA, SHOWS THAT WHEN THE FUEL GAUGE SENDER VOLTAGE FROM THE RBCM AND THE FUEL INJECTION AMOUNT FROM THE PCM BOTH AGREE THAT 2,6 GALLONS REMAIN THE INSTRUMENT CLUSTER POWERS A TRANSISTOR AND TURNS THE LIGHT ON. IN A DISCUSSION WITH ... Read more
Incident date: Sep 29, 2020
DAYTIME RUNNING LIGHTS NO LONGER OPERATING. CHANGED THE FUSE, WHICH WAS STILL IN GOOD CONDITION, AND THE DAYTIME RUNNING LIGHTS STILL DON'T WORK. MAY BE SAME ISSUE AS THE CX5 2016 PROBLEM?
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WITH THE CHECK ENGINE, TRACTION CONTROL, AND TIRE PRESSURE MONITOR SYSTEM WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LESTER GLENN MAZDA (101 NJ-37 E, TOMS RIVER, NJ 08753, (888)422-5041) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE... Read more
Incident date: Jul 1, 2019
STICKY DASH LEAVES A MAJOR GLARE ON THE WINDSHIELD, IMPOSSIBLE TO DRIVE IN THE SUN
Incident date: Sep 26, 2020
WAS TURNING RIGHT ONTO SIDE CITY STREET TO PARK, WAS GOING MAYBE 2 MILES AN HOUR BECAUSE I WAS GOING TO PARK. THE CAR ENGINE SELF ACCELERATED AND I COULD NOT CONTROL IT, HIT A CHAIN LINK FENCE AND SHEARED OFF A NATURAL GAS METER TO A HOME. THE BREAK PEDAL DID NOT STOP THE CAR, I WAS IN DRIVE PUT INTO PARK AND SHUT THE ENGINE OFF
Crash
Incident date: Sep 26, 2020
WAS TURNING RIGHT ONTO SIDE CITY STREET TO PARK, WAS GOING MAYBE 2 MILES AN HOUR BECAUSE I WAS GOING TO PARK. THE CAR ENGINE SELF ACCELERATED AND I COULD NOT CONTROL IT, HIT A CHAIN LINK FENCE AND SHEARED OFF A NATURAL GAS METER TO A HOME. THE BREAK PEDAL DID NOT STOP THE CAR, I WAS IN DRIVE PUT INTO PARK AND SHUT THE ENGINE OFF
Crash
Incident date: Sep 22, 2020
MY WIFE WAS DRIVING DOWN A CITY STREET WHEN THE CAR COMPLETELY SHUT DOWN AND LOST ALL POWER. LUCKILY, SHE WAS ABLE TO STOP WITHOUT CAUSING AN ACCIDENT. WE HAD CAR TOWED TO AN INDEPENDENT MECHANIC. AFTER INSPECTION WE WERE TOLD THE WATER PUMP HAD FAILED CAUSING COOLANT TO LEAK INTO THE ENGINE AND CAUSED COMPLETE ENGINE FAILURE. WE WERE QUOTED $8K-$10K TO REPLACE THE ENGINE. THE 2012 MAZDA CX-... Read more
Incident date: Sep 24, 2020
MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE CENTER CEMENT DIVIDER, THEN DARTING BACK ACROSS MY LANE AND HALFWAY INTO THE LANE TO MY RIGHT,THEN DA... Read more
Incident date: Jan 24, 2020
NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND B... Read more
Incident date: Jan 24, 2020
NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND B... Read more
Incident date: Jan 24, 2020
NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND B... Read more
Incident date: Mar 30, 2019
ON MANY OCCASIONS WHEN THE VEHICLE IS STATIONARY AND I TRY TO TURN OFF THE VEHICLE, IT DOES NOT COMPLETELY SHUT DOWN. THE RADIO AND OTHER ELECTRICAL ACCESSORIES AND LIGHTS STAY ON. THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK.IT HAS PUSH START BUTTON. I HAVE HAD TO TRY REPEADLY TO TURN OFF AND ON TO MANAGE TO TURN IT OFF. IF YOU LEAVE THE VEHICLE IN THIS STATE, IT WILL NOT LOCK AND THE BATT... Read more
Incident date: Jul 1, 2020
BOUGHT MY CAR WITH 40K MILES ON IT FROM A MAZDA DEALERSHIP IN AURORA COLORADO IN 2017. I'M AT 106K NOW AND I THOUGHT I NEEDED WHEEL BEARINGS ON THE FRONT DRIVER SIDE TIRE. TURNS OUT IT'S THE DRIVE TRAIN AND A TRANSMISSION FAILING. MY VEHICLE HUMS ON THE FRONT DRIVER SIDE WHEN I ACCELERATE. THIS ISSUE BEGAN JUST OVER 100K MILES.
Incident date: Jul 1, 2020
BOUGHT MY CAR WITH 40K MILES ON IT FROM A MAZDA DEALERSHIP IN AURORA COLORADO IN 2017. I'M AT 106K NOW AND I THOUGHT I NEEDED WHEEL BEARINGS ON THE FRONT DRIVER SIDE TIRE. TURNS OUT IT'S THE DRIVE TRAIN AND A TRANSMISSION FAILING. MY VEHICLE HUMS ON THE FRONT DRIVER SIDE WHEN I ACCELERATE. THIS ISSUE BEGAN JUST OVER 100K MILES.
Incident date: Sep 10, 2020
PARTS OF DASHBOARD MELTED AND BECAME STICKY AND CAUSES A GLARE WHILE DRIVING
Incident date: Sep 17, 2020
KNOWN ISSUE OF TRANSFER CASE MECHANICAL FAILURE IN ALL CX-9 MODELS FROM 2007-2015. TRANSFER CASE IS TOO CLOSE TO EXHAUST CAUSING THE OIL TO DRY UP. TRANSFER CASE EXPLODES CAUSING THE VEHICLE TO LOCK UP WHILE DRIVING. KNOWN ISSUE THAT HAS CAUSE MANY ACCIDENTS.
Incident date: Mar 1, 2020
THE BACK-UP CAMERA DOES NOT OPERATE CONSISTENTLY. SOMETIMES IT WILL CONNECT JUST FINE. OTHER TIMES, IT WILL NOT CONNECT AT ALL, SOMETIMES IT WILL CONNECT BUT BE STREAKY AND JUMPY, MAKING IT DIFFICULT TO SEE BEHIND THE CAR. THIS HAS BEEN ON-GOING FOR SOME TIME.
Incident date: Jul 1, 2020
POWER STEERING QUITS WORKING WHILE DRIVING .POWER STEERING LIGHT COMES ON THE DASH TO WHEN THIS HAPPENS. THIS MAKE STEERING SUPER HARD TO TURNING WHILE DRIVING AND COULD CAUSE AN ACCIDENT BECAUSE ITS UNEXPECTED.
Incident date: Sep 17, 2020
BOUGHT A MAZDA CX5 JUNE 2020 AND IT WAS INVOLVE IN A ACCIDENT SEPT 17TH 2020 DO TO BRAKE FAILURE. MY MOTHER WAS DRIVING THE VEHICLE AND ATTEMPTED PARKING IN A APARTMENT COMPLEX WHEN THE VEHICLE FAILED TO STOP AND COLLIDED WITH THE FACILITY 20FT IN FRONT OF THE PARKING SPACE. AT THE INCIDENT, I THE OWNER, FOUND 3 DAMAGE ROTORS WERE THE FLAW CAME FROM HEAVY GRINDING AT THE CALIBER (SEE ATTACH PHOTOS... Read more
Crash
1 injured
Incident date: Sep 18, 2020
THE VEHICLE SUDDENLY LOST BRAKING POWER, AND THE BRAKE PEDAL WOULD SOMETIMES FEEL "SPONGY" AND SOMETIMES FEEL ROCK-HARD, WITH VARYING RESULTS FOR BRAKING POWER. I WENT TO A MECHANIC WHO SAID THE BRAKE BOOSTER FAILED, AND WE FOUND THIS WAS A KNOWN PROBLEM WITH THE MAZDA CX-9, HOWEVER NHTSA'S INVESTIGATION WAS RESOLVED WHEN MAZDA COVERED THIS PROBLEM FOR ONE YEAR FROM THE DATE IS CLOSING THE NHTSA I... Read more
Incident date: Sep 18, 2020
INSTRUMENT GAUGE COVER SCRATCHES. THIS IMPACTS THE VISIBILITY OF THE SPEEDOMETER.
Incident date: Feb 15, 2020
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
Incident date: May 1, 2020
AIRBAG RED WARNING LIGHT FLASHING IN DASH, MY VIN IS NOT SHOWING AN AIRBAG RECALL AT THIS TIME.
Incident date: Aug 15, 2020
TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT WHILE HER IN-LAWS WERE DRIVING, THE VEHICLE STALLED AND SHUTOFF. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED UNDER THE VEHICLE AND A HOLE WAS PRESENT ON THE SIDE OF THE ENGINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MURRAY MAZDA LOCATED AT 85 GRIFFITH RD, MUNCY, PA 17756 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS N... Read more
Incident date: Feb 7, 2018
BUENOS DIAS EN EL ANO 2017 MANEJABA EN LINEA RECTA APROXIMADAMENTE 40 M/H LOGRE VER UN VENADO Y APLIQUE LOS FRENOS PAUSADAMENTE EL CARRO SE DEZPLAZO HACIA LA IZQUIERDA SIN RAZON ALGUNA SALIENDO FUERA DE LA CARRETERA E IMPACTANDO CON EL ORILLO DE LA CARRETERA CAUSANDO DESPRENDIMIENTO DEL CAUCHO DERECHO Y MUCHO DANO EN LA SUSPENSION AHORA DESPUES DE 3 ANOS ME DOI CUENTA POR MEDIO DE LA MAZDA QUE ALG... Read more
Crash
Incident date: Feb 7, 2018
BUENOS DIAS EN EL ANO 2017 MANEJABA EN LINEA RECTA APROXIMADAMENTE 40 M/H LOGRE VER UN VENADO Y APLIQUE LOS FRENOS PAUSADAMENTE EL CARRO SE DEZPLAZO HACIA LA IZQUIERDA SIN RAZON ALGUNA SALIENDO FUERA DE LA CARRETERA E IMPACTANDO CON EL ORILLO DE LA CARRETERA CAUSANDO DESPRENDIMIENTO DEL CAUCHO DERECHO Y MUCHO DANO EN LA SUSPENSION AHORA DESPUES DE 3 ANOS ME DOI CUENTA POR MEDIO DE LA MAZDA QUE ALG... Read more
Crash
Incident date: Feb 7, 2018
BUENOS DIAS EN EL ANO 2017 MANEJABA EN LINEA RECTA APROXIMADAMENTE 40 M/H LOGRE VER UN VENADO Y APLIQUE LOS FRENOS PAUSADAMENTE EL CARRO SE DEZPLAZO HACIA LA IZQUIERDA SIN RAZON ALGUNA SALIENDO FUERA DE LA CARRETERA E IMPACTANDO CON EL ORILLO DE LA CARRETERA CAUSANDO DESPRENDIMIENTO DEL CAUCHO DERECHO Y MUCHO DANO EN LA SUSPENSION AHORA DESPUES DE 3 ANOS ME DOI CUENTA POR MEDIO DE LA MAZDA QUE ALG... Read more
Crash
Incident date: Sep 5, 2020
WHEN DRIVING THE STEERING WHEEL LOCKS UP . SUPER HARD TO PULL OVER. VERY DANGEROUS. COULD HAVE BEEN KILLED. THE POWER STEERING LIGHT AND ENGINE LIGHT COME UNILL I TURN VEHICLE OFF AND ON. I HAVE READ MANY POST ON LINE OF THIS HAPPENING TO THIS VEHICLE AND I'M SHOCKED THIS IS NOT A ACTIVE RECALL OR HAVEN'T CAUSED ANY DEATHS.