Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Oct 6, 2020
WE PURCHASED A 2015 MAZDA CX9 WITH 30,000 MILES THREE YEARS AGO. AT THE START OF THE MONTH, THE CAR SUDDENLY OVERHEATED WHILE DRIVING AND THE ENGINE FAILED! THE MECHANIC SAID THE WATER PUMP FAILED, THE COOLANT MIXED WITH THE ENGINE OIL AND THE ENGINE WAS DONE. $$7944.41 ADDITIONALLY, THE OVERHEATED ENGINE CAUSED THE TRANSMISSION FLUID TO BURN TO A POINT THE THE TRANSMISSION FAILED. $$4864. THIS... Read more
Incident date: Oct 16, 2020
THE AUTO LIFT GATE OPENS ON ITS OWN. WE JUST BOUGHT THIS IN JULY AND HAVE FOUND IT OPENED ON AT LEAST 4 OCCASIONS. ONCE OUTSIDE AND THE OTHER TIMES IN THE GARAGE. IT OPENED IN THE GARAGE AND DID NOT REALIZE IT WHEN I PUSHED THE GARAGE DOOR OPENER. IT WAS ABUTTED AGAINST THE DOOR AND CAUSED DAMAGE TO THE LIFT GATE. IT IS NOT THE FOB, BECAUSE WE TRIED IT INSIDE WITH THE DOOR SHUT AND THE LIFT GA... Read more
Incident date: Sep 29, 2020
PURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE. SEVERAL MALFUNCTION LIGHTS FLASHED INCLUDING "POWER STEERING MALFUNCTION", "SMART CITY BRAKE SUPPORT MALFUNCTION". REPEATEDLY SLAMMED ON THE BRAKE PEDAL AND IT DID NOT MOVE AT ALL. TRIED TO SWERVE TO AVOID A... Read more
Crash
Incident date: Sep 29, 2020
PURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE. SEVERAL MALFUNCTION LIGHTS FLASHED INCLUDING "POWER STEERING MALFUNCTION", "SMART CITY BRAKE SUPPORT MALFUNCTION". REPEATEDLY SLAMMED ON THE BRAKE PEDAL AND IT DID NOT MOVE AT ALL. TRIED TO SWERVE TO AVOID A... Read more
Crash
Incident date: Sep 29, 2020
PURCHASED BRAND NEW 2020 MAZDA CX-5 ON SEPT 25, 2020. ON SEPT. 29, 2020 WITH < 500MI: WHILE TRAVELING APPROXIMATELY 45 MPH ON COUNTY ROAD, PRESSED BRAKE PEDAL AND THE PEDAL DID NOT MOVE. SEVERAL MALFUNCTION LIGHTS FLASHED INCLUDING "POWER STEERING MALFUNCTION", "SMART CITY BRAKE SUPPORT MALFUNCTION". REPEATEDLY SLAMMED ON THE BRAKE PEDAL AND IT DID NOT MOVE AT ALL. TRIED TO SWERVE TO AVOID A... Read more
Crash
Incident date: May 15, 2020
BOTH SUN VISORS HAD TO BE REPLACED ON MY 2015 MAZDA CX-5.THEY BOTH WERE CONSTANTLY FALLING DOWN IMPAIRING MY ABILITY TO SEE OUT THE FRONT WINDSHIELD.
Incident date: Sep 15, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE PARKING BRAKE INADVERTENTLY ENGAGED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. WHILE DRIVING, THE CONTACT SUSPECTED THAT THE PARKING BRAKE WAS STILL ENGAGED. THE CONTACT EXITED THE VEHICLE AND SMELLED A BURNING ODOR COMING FROM THE REAR WHEELS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ALSO NOTICED THE ... Read more
Incident date: Sep 15, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE PARKING BRAKE INADVERTENTLY ENGAGED WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING. WHILE DRIVING, THE CONTACT SUSPECTED THAT THE PARKING BRAKE WAS STILL ENGAGED. THE CONTACT EXITED THE VEHICLE AND SMELLED A BURNING ODOR COMING FROM THE REAR WHEELS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ALSO NOTICED THE ... Read more
Incident date: Oct 1, 2020
THE PAINT CHIPS VERY EASILY. THE HOOD IS VERY PITTED. TITANIUM FLASH PEARL. THIS PAINT COLOR WAS AN EXTRA COST TOO. SINCE INITIAL OWNERSHIP, IT HAS JUST BECOME SO BAD OVER THE OWNERSHIP PERIOD, THAT I CAN'T TOUCH IT UP ANY MORE. EXTREMELY RELIABLE CAR OTHERWISE. I PURCHASED THE CAR NEW.
Incident date: Sep 1, 2020
AIR CONDITIONER STOPPED WORKING. AC COMPRESSOR HOSE CRACKED. SHOP SAID THIS IS HAPPENING SO MUCH, TO THIS YEAR/ MODEL, THAT THEY KEEP THE PART IN STOCK.
Incident date: Aug 1, 2019
WHEN DRIVING, MOST OF THE TIME THE BLIND SPOT SENSOR DOES NOT TURN ON (SOUND AND LIGHT). IT CAN GO DAYS WITHOUT TURNING ON AT ALL THEN ALL OF A SUDDEN IT WORKS 1 OR 2 TIMES.
Incident date: Aug 23, 2019
DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE SEVERAL TIMES, THE CABIN WILL BEGIN TO FILL WITH GAS FUMES. THIS WILL START ABOUT 30 MINUTES INTO THE TRIP. THE FUMES BECOME SO STRONG THAT I BECOME SICK AND HAVE A HEADACHE. YOU CAN SMELL FUMES INSIDE AND OUTSIDE OF THE VEHICLE. THIS DOES NOT HAPPEN DURING HIGHWAY TRAVEL. EVEN TH... Read more
Incident date: May 1, 2020
I WAS DRIVING AROUND 50MPH AND COMNG UP TO A STOP LIGHT, AS I BEGAN TO SLOW DOWN IN THE LEFT TURNING LANE FOR THE RED LIGHT GOING LEFT, MY TRIBUTE SUDDENLY STALLED.THE LIGHT THEN OF COURSE TURNED GREEN AND THIS WAS NOT GOOD, CAUSE ALL THE CARS COMING UP FROM BEHIND ME WERE NOW INTENDING TO NO SLOW DOWN AND BEGIN TO SPEED UP, TO CARRY ON THROUGH THE VERY BUSY INTERSECTION. WHICH ALMOST CREATED A PI... Read more
Incident date: May 1, 2020
I WAS DRIVING AROUND 50MPH AND COMNG UP TO A STOP LIGHT, AS I BEGAN TO SLOW DOWN IN THE LEFT TURNING LANE FOR THE RED LIGHT GOING LEFT, MY TRIBUTE SUDDENLY STALLED.THE LIGHT THEN OF COURSE TURNED GREEN AND THIS WAS NOT GOOD, CAUSE ALL THE CARS COMING UP FROM BEHIND ME WERE NOW INTENDING TO NO SLOW DOWN AND BEGIN TO SPEED UP, TO CARRY ON THROUGH THE VERY BUSY INTERSECTION. WHICH ALMOST CREATED A PI... Read more
Incident date: May 1, 2020
I WAS DRIVING AROUND 50MPH AND COMNG UP TO A STOP LIGHT, AS I BEGAN TO SLOW DOWN IN THE LEFT TURNING LANE FOR THE RED LIGHT GOING LEFT, MY TRIBUTE SUDDENLY STALLED.THE LIGHT THEN OF COURSE TURNED GREEN AND THIS WAS NOT GOOD, CAUSE ALL THE CARS COMING UP FROM BEHIND ME WERE NOW INTENDING TO NO SLOW DOWN AND BEGIN TO SPEED UP, TO CARRY ON THROUGH THE VERY BUSY INTERSECTION. WHICH ALMOST CREATED A PI... Read more
Incident date: May 1, 2020
CAR STALLED WHEN SLOWING TO STOP IN LEFT TURNING LANE DOING AROUND 45MPH, APPROACHING THE LIGHT IN A BUSY INTERSECTION AND VEHICLES APPROACHING MINE FROM BEHIND. IT WOULD NO LONGER START IN PARK OR MOVE IN DRIVE, TO GET OUR OF THE WAY AND OFF THE STREET I HAD TO WAIT AND THE MOVE IT IN REVERSE. GOT TOWED HOME AND IT STILL SITS.
Incident date: May 1, 2020
CAR STALLED WHEN SLOWING TO STOP IN LEFT TURNING LANE DOING AROUND 45MPH, APPROACHING THE LIGHT IN A BUSY INTERSECTION AND VEHICLES APPROACHING MINE FROM BEHIND. IT WOULD NO LONGER START IN PARK OR MOVE IN DRIVE, TO GET OUR OF THE WAY AND OFF THE STREET I HAD TO WAIT AND THE MOVE IT IN REVERSE. GOT TOWED HOME AND IT STILL SITS.
Incident date: May 1, 2020
CAR STALLED WHEN SLOWING TO STOP IN LEFT TURNING LANE DOING AROUND 45MPH, APPROACHING THE LIGHT IN A BUSY INTERSECTION AND VEHICLES APPROACHING MINE FROM BEHIND. IT WOULD NO LONGER START IN PARK OR MOVE IN DRIVE, TO GET OUR OF THE WAY AND OFF THE STREET I HAD TO WAIT AND THE MOVE IT IN REVERSE. GOT TOWED HOME AND IT STILL SITS.
Incident date: Oct 21, 2020
I WAS DRIVING SLOWLY ABOUT 30MIPH AND BEGAN HEARING A HISSING NOISE WHEN I DEPRESSED THE BRAKE PEDAL. ONCE I PULLED INTO MY DRIVEWAY A SMALL INCLINE, AND PUSHED THE BRAKE PEDAL IT WAS VERY TIGHT AND STOPPED AT A POINT, BUT WOULD NOT GO FURTHER, TRIED SHIFTING DIFFERENT GEARS. FINALLY BRAKE DEPRESSED. HISSING HAS CONTINUES, VERY STIFF BRAKE PEDAL
Incident date: Apr 23, 2019
I WAS ON THE INTERSTATE (DRIVING 60+MPH) AND THE CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES FOR AN UNKNOWN REASON. I TRIED TO USE MY BRAKES BUT THEY WERE ROCK HARD AND THE PEDAL WOULDN'T DEPRESS. I WAS FORCED TO SWERVE TO THE RIGHT, STILL HAVING NO BRAKES, AND BARELY MADE IT OVER 3 LANES TO THE SHOULDER OF THE ROAD. IN DOING SO, I CAUSED TOTAL CHAOS AROUND ME, CAUSED A TRACTOR TRAILER TO START TO ... Read more
Incident date: Oct 17, 2020
WHILE GETTING OFF A FREEWAY EXIT SUDDENLY THERE WAS SOME NOISE IN THE ENGINE AREA FOLLOWED BY MAJOR RATTLING EVERY TIME THE CAR SLOWED DOWN OR SPED UP, MAKING IT UNDRIVABLE. THE PROFESSIONAL DIAGNOSTIC WAS THAT SOMETHING WITHIN THE TRANSMISSION WAS BROKEN/COMING APART. THE CAR HAD ONLY AROUND 27000 MILES ON IT AND THIS HAPPENED WITHIN MONTHS OF DRIVE-TRAIN WARRANTY EXPIRING.
Incident date: Sep 5, 2020
SUN VISORS ON FIRST GENERATION ND MX-5 SUBJECT TO CATASTROPHIC FAILURE, LEADING TO DANGEROUS DRIVING CONDITIONS. I WAS AT HIGHWAY SPEED WHEN THE DRIVER'S SIDE VISOR FAILED ON MY CAR. THE VISOR WOULD NO LONGER STAY IN POSITION. IT JUST HUNG AT THE BOTTOMMOST POSITION. AS A TALL DRIVER I FIRST SCRUNCHED DOWN IN THE SEAT IN ORDER TO SEE PROPERLY OUT THE WINDSHIELD. EVENTUALLY I HELD THE SAGGING VISOR... Read more
Incident date: Oct 18, 2020
I WAS DRIVING MY VEHICLE ON A CITY STREET, AND THE STEERING SUDDENLY BEGAN TO LOCK UP. THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED. I WAS NOT ABLE TO TURN OR CONTROL THE STEERING WHEEL; IT BECAME EXTREMELY HARD. I WAS NOT ON MY BRAKES, I WAS DRIVING STRAIGHT WITH MY FEET ON THE GAS. THIS HAPPENED TWICE IN THE LAST 4 DAYS. I BROUGHT THE VEHICLE TO THE MAZDA DEALERSHIP AND THEY SAID THE STEERING WH... Read more
Incident date: Oct 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING 60 MPH, THREE OF THE DRIVER'S SIDE DAYTIME RUNNING LIGHT BECAME INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED SHEEHY HAGERSTOWN (10310 AUTO PL, HAGERSTOWN, MD 21740, (301) 739-7700) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING). THE VEHI... Read more
Incident date: Oct 17, 2020
I HAVE A 2017 MAZDA CX5 TOURING MODEL, WITH 39K MILES. THE WINDSHIELD WIPERS FAILED ON 10/16/2020. MY DEALER PICKED UP MY CAR TODAY, AND DETERMINED THAT THE BODY CONTROL MODULE FAILED. SINCE MY CAR WAS OUT OF ORIGINAL WARRANTY, I HAD TO PAY THE $100 DEDUCTIBLE FROM THE EXTENDED WARRANTY PURCHASED WHEN THE CARE WAS NEW, FROM THE MAZDA DEALER. NOW, CONSIDERING THE 187,000 MAZDA 3'S RECALLED FOR T... Read more
Incident date: Sep 9, 2020
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE REAR CROSS MEMBER OF THE SUBFRAME BROKE FROM RUST AND CORROSION WHILE REVERSING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION) FOR THE FRONT CROSS MEMBER HOWEVER, THE REAR CROSS MEMBER WAS NOT INCLUDED.... Read more
Incident date: Sep 16, 2020
THE VEHICLE WAS IN MOTION, GOING WEST, ANOTHER VEHICLE IN MOTION HIT ME, BY THE TIME IT WAS OVER I WAS FACING EAST AND WENT UP A CURB AND INTO A WALL OF A HOMEOWNERS YARD
Crash
2 injured
Incident date: Oct 1, 2020
RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.
Incident date: Oct 1, 2020
RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.
MAZDA
B-SERIES TRUCK
(2008) - AIR BAGS
Oct 18, 2020
Incident date: Oct 17, 2020
TRUCK INVOLVED IN AUTO ACCIDENT INVOLVING A SUV RUNNING A RED LIGHT AT HIGH SPPED. TO AVOID BEING BROADSIDED DAUGHTER BRAKED HARD TO STOPPED BUT STILL HIT THE SUV REAR BUMPER AS HE CONTINUED TO DRIVE THRU THE RED LIGHT.. DAUGHTER EXPECTED AIRBAGS TO DEPLOYED AND SHIELDED HER FACE. NO AIRBAGS. THIS WAS A FOUR LANE ROAD LEADING TO THE FREEWAY AT A INTERSECTION WITH DAUGHTER ENTERING WITH A GREEN ... Read more
Crash
1 injured
Incident date: Aug 1, 2020
VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.
Incident date: Aug 1, 2020
VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.
Incident date: Aug 1, 2020
VEHICLE AIRBAG ECU INOPERABLE AND FLASHES FAULT CODE, BUT SOURCE OF ISSUE CAN NOT BE FOUND. MECHANIC SPECULATES IT IS EITHER OCCUPANT SEAT SENSOR ISSUE OR COMPUTER SOFTWARE ISSUE.
Incident date: Aug 1, 2020
ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS
Incident date: Aug 1, 2020
ACTIVE RECALL FOR DAY TIME RUNNING LIGHTS IS NOT ABLE TO BE FIXED DUE TO MAZDA CLAIMING THEY DO NOT HAVE ENOUGH PARTS TO RECTIFY THE ISSUE. *JS THE CONSUMER STATED THE AIR BAG WAS FAILING. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. THE CONSUMER HAS THE VEHICLE IN GERMANY, BUT WAS INFORMED IT COULD ONLY BE REPAIRED IN THE UNITED STATES. *JS
Incident date: Nov 22, 2019
I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED
Crash
1 injured
Incident date: Nov 22, 2019
I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED
Crash
1 injured
Incident date: Aug 24, 2020
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
Incident date: Aug 24, 2020
EVERY TIME I GO TO FASTEN MY SEAT BELT INTO THE BUCKLE, IT'S ALWAYS UNBUCKLING IT SELF. THIS HAPPENS IN STATIONARY AND IN MOTION. MY RADIOS SCREEN CANT BE SEEN OR READ. THE VISOR ON THE CAR BROKE OFF AND NOTHING WAS PULLING IT.
Incident date: Oct 1, 2019
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Incident date: Oct 1, 2019
THE SMART BRAKE SYSTEM IS MALFUNCTIONING. THE CAR SLAMS ON ITS BRAKES FOR NO REASON. NO VEHICLE IS AHEAD OF ME. I HAVE BEEN DRIVING AT HIGHWAY SPEEDS WHEN THIS OCCURS AND I HAVEN'T BEEN REAR ENDED YET. IT'S HAPPENED NUMEROUS TIMES BEFORE AND AFTER I COMPLETED THE RECALL. THE CONDITION IS WORSE WHEN IT'S RAINING. THE CAR HAS BEEN AT THE DEALERSHIP FOR OVER 30 DAYS UNABLE TO REPAIR.
Incident date: Mar 1, 2020
RECALL NOTICE RECEIVED MARCH 2020. MAY 5 SERVICE CALL PARTS NOT AVAILABLE, EMAILED 3 MORE TIMES AND STILL NO PARTS AVAILABLE OR CONTACT OF ANY SORT WITHOUT MY INITIATING. CALLED IN SEPTEMBER AND WAS TOLD I WOULD GET A LETTER WITHIN NEXT MONTH AND THAT PARTS WERE STILL NOT AVAILABLE. STILL NO CONTACT FROM MAZDA AS OF OCTOBER 15. SOMEHOW THEY KEEP MANUFACTURING CARS BUT CAN'T GET AROUND TO MANUFAC... Read more
Incident date: Dec 20, 2018
MULTIPLE TIMES WHILE DURING INCLEMENT WEATHER, POURING RAIN/SLEET, THE DRIVER'S SIDE WINDSHIELD WIPER BLADE FLEW OFF OF THE CAR - CAUSING A SAFETY ISSUE WITH VISIBILITY. WE HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND SWITCH TO THE PASSENGER SIDE'S WIPER BLADE, SO THAT WE COULD GET TO A SAFER PLACE TO BE OUT OF THE WAY OF TRAFFIC. IT WAS NIGHT TIME DURING ONE INCIDENT AND DAYTIME DURING THE OTH... Read more
Incident date: Oct 2, 2018
OVER TIME, THE DASHBOARD UNDERNEATH THE DRIVERS SIDE WINDSHEILD OF MY CAR HAS MELTED. NOW IT'S STICKY AND VERY SHINY. WHEN THE DIRECT SUN HITS IT, IT CAUSES A DANGEROUS GLARE DIRECTLY IN FRONT OF THE DRIVER, AND MAKES IT DIFFICULT TO SEE IN FRONT. WHILE MAZDA HAS EXTENDED A WARRANTY ON THIS REPAIR, I WAS NOT INFORMED AS I WAS ABOUT OTHER RECALLS. THIS SHOULD BE A RECAL NOTICE - WITHOUT AN EXPIRATI... Read more
Incident date: Mar 20, 2020
CONTROL ARMS HAVE STARTED LEAKING WHERE THE FRONT BALL JOINTS ARE AND THE WARRANTY DEPARTMENT IS DECLINING TO COVER ANY OF THE COSTS. THEY HAVE BEEN LEAKING SINCE MARCH 2020, RIGHT BEFORE MY WARRANTY EXPIRED. THE DEALERSHIP CLAIMED TO NOT HAVE FOUND ANYTHING WRONG BUT THAT WAS NOT THE CASE. MY PERSONAL MECHANIC FOUND THEY WERE LEAKING THE WEEK BEFORE MY WARRANTY EXPIRED AND SUGGESTED I GO TO THE D... Read more
Incident date: Oct 12, 2020
DRIVER'S SIDE SEAT BELT IS TOO SENSITIVE. WITHOUT EVEN STOPPING ABRUPTLY, THE SEAT BELT BECOMES LOCKED MAKING IT DIFFICULT IF TRYING TO LEAN FORWARD TO SEE IF TRAFFIC IS COMING AS SEAT BELT DOESN'T UNLOCK EASILY. I TYPICALLY HAVE TO UNCLIP THE SEAT BELT TO LET IT RETRACT THEN PUT IT BACK ON. THIS HAPPENS ALMOST DAILY. CAR DOESN'T HAVE TO BE IN MOTION EITHER, I CAN BE STOPPED AND NOT ALL BUT MOST T... Read more
Incident date: Jul 18, 2018
ALL OF THE WINDOWS HAVE BUBBLES AND RIPPLES IN THE FACTORY TINT WHICH CAUSES POOR VISIBILITY. THE WINDOWS HAVE TO BE ROLLED DOWN TO TO SEE ONCOMING TRAFFIC. THE RIPPLES AND BUBBLES ARE SO BAD THAT YOU CAN'T SEE OUT OF THE REAR VIEW OR SIDE VIEW MIRRORS WHICH COULD EASILY CAUSE AN ACCIDENT.
Incident date: Oct 9, 2020
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
Incident date: Apr 1, 2013
PASSENGER AIRBAG LIGHT WILL GO ON AND OFF WITH NOBODY IN THE SEAT. THIS HAPPENS RANDOMLY AND NOT CONSISTENTLY. SOMETIMES WHILE STATIONARY, SOMETIMES WHILE DRIVING. THE DASHBOARD HAS COME APART FROM THE CENTER PIECE ON THE DASH WITH THE DIGITAL DISPLAY. CAR WAS PURCHASED IN TEXAS IN 2013, DROVE TO MAINE IN 2015 AND DRIVEN TO VIRGINIA SINCE 2018. PROGRESSIVELY GOTTEN WORSE REAR VIEW MIRROR HAS... Read more
Incident date: Apr 1, 2013
PASSENGER AIRBAG LIGHT WILL GO ON AND OFF WITH NOBODY IN THE SEAT. THIS HAPPENS RANDOMLY AND NOT CONSISTENTLY. SOMETIMES WHILE STATIONARY, SOMETIMES WHILE DRIVING. THE DASHBOARD HAS COME APART FROM THE CENTER PIECE ON THE DASH WITH THE DIGITAL DISPLAY. CAR WAS PURCHASED IN TEXAS IN 2013, DROVE TO MAINE IN 2015 AND DRIVEN TO VIRGINIA SINCE 2018. PROGRESSIVELY GOTTEN WORSE REAR VIEW MIRROR HAS... Read more